I added a 10k voucher and 5k voucher in my account. I have used around 4.5k in it. Balance got zero on Aug 4 and I have highlighted it immediately to the customer executive. Each and everyone spoke to me told that the issue will be resolved before 26th of August. Again on 27th requested for a day time. Back then no one called n followed up also. Again today, I called CE and asked about the status, then they told me mistakenly we have taken back a card balance of one voucher which is 5.4k and we have added it to you. but the other card which is 5k got expired as you failed to use.
Now I wanted to understand two things
1. If the card is getting expired, I could get some notifications right
2. The refunded amount of 5419 was not there in my account for the past 27 days. Where did the amount go. If I have not asked, this will also be taken. But how's this possible
Oct 16, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2021
Flipkart Customer Care's response We will revert on it.
Order: OD[protected]
Item: Infinix Hot 10 Play (Aegean Blue, 64 GB)
Hello,
We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
Thanks,
i got this type msg from flipkart. they are not resolve my issue.