Flipkart Complaints & Reviews

I had an account with Flipkart, where I purchased AC with extended warranty through Flipkart itself, however now when it's time to claim my extended warranty Flipkart is being non responsive. So far I have sent 7 e-mails along with reminders, but not a single response from them.
Also I have added grievance.[protected]@flipkart.com; [protected]@flipkart.com; in email, tried to reach them as well but they constantly tell to drop email and then they never reply.
They have BLOCKED my account, I cannot track my orders, cannot download my invoices and warranty for product purchased.

How are we supposed to resolve our issue?

I have purchased earphone from flipkart on 31st August and thereafter after initiating a return request they asked for my id proof.I have submitted scanned copy of my Aadhaar Card but they said that the information available in the document is not sifficient for the verification of the flipkart account.They rejected the return and thereafter I initiated a return request 2nd time and submitted Adhaar card and still they rejected my return for the same reason.I could not understand what kind of policy flipkart is runnning.They asked for my id and then said that my adhaar card is not sufficient.they also asked for consent for sharing the details with 3rd party which I also provided still they responded in a negative way and I have been constantly harrassed.

1) Order# OD[protected] Smart watch.
After realizing the quality of the smart watch under this order, I requested for my return. After 11 days approx, the return request got cancelled without any reason. I tried to approach flipkart support immediately. At the end of August, I was told by a support member that there is a technical error in flipkart website and hence, my return request got cancelled also, I cannot return the watch anymore since it crossed the return window. I totally blank this answer as I tried to place my return request IN TIME and it was cancelled because of flipkart's technical issue. Not sure why should I lose my money. Still, I wanted to return this watch as, It's not worth for the money which I bought.
2) Order# OD[protected] Wireless mouse.I received only Mouse but not wifi dongle. in this case, I cannot use the mouse at all. I raised a complaint on this and so far no response.
3) Order# OD[protected] Mattress. I never seen such a poor quality matress. Immediately after receiving the product, I tried to call Flipkart support and tried to return. The lady mentioned, she cannot place the return request since, my account was blocked on Aug 15th approx. I wondered with this answer as, if my account got blocked, how could I place the orders on August 26th from my account? It is clear that, Flipkart is really bluffing customers like me. I am not sure how many times I have to call fkipkar by WASTING my time.Please make a note that this product is still in ALLOWED RETURN WINDOW time.

Some time ago my phone imei accept and they give me 1000 ruppees, but now i enter is they dont accept is, i am very sad, i buy this phone from Flipkart its 4g phone...

Name :- Intex Aqua craze 4g also 2gb ram 16gb rom and conditions is very good but now is don't accept phone imei, [protected] [protected] do something sir ji,

you are only hope sir ji i want to buy 5g mobile but budget is not enough sad time ...

Hello sir
My Flipkart account is
Blocked while never do any fraud or misbehaviour with
Flipkart
And aiso do approx 1.5 lakh rupees shopping and new my Flipkart account is blocked so I am very sad
My Flipkart account phone number [protected]

Name _
Sahban husain
Please unblock it sir
Thank you

Realme TV has screen display color and picture quality problem

I will book order on 20 August and cancel 20 August but my refund 3299 not credit in Sbi debit card account
Item name realme airbuds 2
Order I'd OD[protected]
Contact [protected]
I will many times complain but solve problems because inexperienced of customer executive of flipkart

Worst experience i had faced while order grocery from flipkart, Even after the 3 days of delivery date, i could not get the my grocery. what a worst service you are providing. Eventually no more option is here now to cancel the order.
If this kind of service you will provide to your regular customer, No more option will here to go for another option.
In future i will never go with Flipkart

Order id -OD[protected]...

Order ID - OD[protected]
Order Date - 06Aug2021
Expected delivery date - 09Aug2021 (Not Delivered)
Refund Date - 13Aug2021

Order is not delivered on expected delivery date but I received notification to my mobile as Order Delivered. I contact and complained about this issue to Flipkart customer care. I got refund of 1204 from 1205(Actual order amount) on 13Aug2021.

I complained to change the delivery status from Delivered to cancelled, because of the order is not delivered. I contacting them from 9Aug2021
till date (04Sept2021) they didn't resolved this issue but they marked as issue resolved. They're not connecting my call to higher official. Just they're saying to wait we're transferring your call. But after 4 or 5 minutes waiting the call getting disconnected. Till now I contacted them more than 23 times but still my issue is not resolved. Worst experience with Flipkart customer care and waste of my time.

Order ID - OD[protected]
Order Date - 06Aug2021
Expected delivery date - 09Aug2021 (Not Delivered)
Refund Date - 13Aug2021

Order is not delivered on expected delivery date but I received notification to my mobile as Order Delivered. I contact and complained about this issue to Flipkart customer care. I got refund of 1204 from 1205(Actual order amount) on 13Aug2021.

I complained to...

I paid my pay later bill via UPI but the amount wasn't cleared, and the money has been deducted from my bank account.

Dear sir/ma'am,

I purchased hp pavilion gaming ryzen 5 quad core - (8 gb/1 TB HDD/windows 10 home/4 gb graphics/nvidia geforce gtx 1650) 15-ec0101ax gaming laptop from flipkart on 23rd july 2021 with order id OD[protected]

There were issues with the screen, when turning the screen black there is excessive light bleed from a corner.

Hp customer support had sent onsite engineer to verify the problem and engineer had approved a doa (Deficient on arrival) certificate to hp and said that the same would be replaced after receiving a certificate by hp.

After some days, i received doa certificate from hp support team and they asked me to contact the seller and provide the certificate and get the product replaced by them.

So, i contacted flipkart as i purchased my product from flipkart for the replacement. But, flipkart executives are denying to replace my product even after all legal procedures and certification of replacement had been provided by hp to them.

I raised this complaint two times but both the times they refused to replace the product by telling me about their lame policies and marked the complaint as resolved from their side.

Hp executives said that i have all the rights to get my product replaced as they had done all the legal procedures and found my product to be defective an issued me a doa certificate for the same.

This type of response from flipkart is not expected. This is a mental torture for me as a consumer as i find flipkart cheating with me or using their services.

I request flipkart to take this matter seriously and provide a replacement for the same as all the legal procedures had been done by the hp and all proofs are attached below.

Flipkart executives can approach HP service center or onsite engineer with the following case id : [protected]

I am attaching all the relevant documents for your reference.

OD[protected] has been placed on Flipkart received not working TV and they have replaced but no installation yet days 17 days already completed.i want refund please

Hi there,
This is regarding wrong and short items being sent regularly.In the last 3 orders placed with Flipkart, every time a wrong and short item is being sent.Refund does not come even after 15 days.

Hello,

I am a valuable Flipkart Plus customer since years. I shopped many products on Flipkart. I am very well aware of Flipkart return policy. Infact I ordered products in large quantities for me and my family and friends in the September, October and November months of 2020. As I above mentioned that I ordered products in large quantities so several products that I received, had manufacture defects and some were wrong products that I didn't order means I received different products. So myself made return requests on my Flipkart application but product didn't pick up by courier service on time and products return requests cancelled automatically as return time period over. Then I called to customer care and return requests
generated by them but again same thing happened products didn't pick up by courier service. Again 2nd time I contacted to customer care and again they generated return requests but again 3rd time products didn't pick up by courier service then I contacted to courier service and asked about why products not picking up by them, they told me that your area is COVID-19 contentment zone because of that we are not picking return products in your
area. Here I want to tell you that I am a Doctor and I also got COVID-19 infection on that time of period while treating the COVID-19 inflected patients. Now I want to tell you that 3 times (once myself and two times customer care) return requests generated for same products and because of that Flipkart system have detected higher number of returns generated in my Flipkart account and Flipkart blocked my account since October 2020. So now i request that please unblock my Flipkart account, reason i already mentioned above. I also want to tell that i have wallet balance more than thousand rupees and more than two thousand super coins balance in my Flipkart account. So again request you that please unblock my Flipkart account.

Thanks

Hereby I want to say that I have ordered whose order is OD[protected] bc namkeen in combo but I recieved one packet as well as that one product was defective and when I raised a complaint seller told that they will refund my amount without returning the product but after sometime I got message that the seller has rejected my request and not only once seller rejected 3times telling that courier service had told that everything was . Just say me what is this courier service also open the packet and check that product is in which . And the team contact with me I mentioned all the issue but they have done a return request for dameged product not for missing so the delivery boy had rejected my request telling that please tell coustmer care that mention that product is missing. And now flipkart is asking for my id card what is this I was not accepting this one worst return service. Please do any thing and refund my money and take your product.

Hello,

I am a valuable Flipkart Plus customer since years. I shopped many products
on Flipkart. I am very well aware of Flipkart return policy. Infact I ordered products in large quantities for me and my family and friends in the September, October and November months of 2020. As I above mentioned that I ordered products in large quantities so several products that I received, had manufacture defects and some were wrong...

Hi team,
Yesterday I placed my order from flipkart. My money ia debited from my account but order is not placed.
I contacted with team Flipkart they told that payment is not confirmed from bank then howcome my amount is deducted?
I want refund. Please provide my refund asap.

Currently, I ordered many products for my work-from-home setup, like a power bank, headphones, dongle, etc. But they blocked my account because I was returning the power bank, Since, it was not working for me!
What is my fault here?? And now they are not responding with the update, they ask me 24 hours and leave it for the next day? Is this the way they will behave with their customer?
And here it not comes to an end. what they do is, if I order something of grocery, like daily use product, they cancel it by themselves! and now they are giving me the reason that your account is blocked because cancellation is higher! Is this what they do with the customers??
I have attached the invoice below.!

I am following flipkart team from last 3 months but no resolution provided til now. My orders gets automatically cancel, i want to know the reason behind that.