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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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Flipkart reviews & complaints page 677

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A
AKSHAY
Aug 14, 2021
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I wanted to exchange redmi 9 power device.when enter in to the IMEI section, it's shows that "The IMEI number doesn't match with MI redmi 9 power"
Please help...
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    A
    Ahamed Haja
    Aug 14, 2021
    Resolved
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    Resolved

    Address: Mumbai
    Website: BMS. Lifestyle

    Dear team,

    AS INFORMED I HAD CLEARED ALL MY DUES WITH FLIPKART PAY LATER AND DEACTIVATED THE ACCOUNT,

    THE MAIN REASON IS FLIPKART DOESN'T KNOW THE SELLER AND SELLER IS NOT RESPONSIBLE FOR ANYTHING EVEN IF YOU GIVE A DEFECTIVE PRODUCT.

    WORST CUSTOMER SERVICE, WE SAID WHAT YOU DO AND YOU SAY NO RECORDS.

    PLEASE DON'T DO THIS TO ANY OTHER CUSTOMER.

    MY REGISTERED MOBILE NUMBER IS [protected] nd I had deactivated it .
    Please be careful with the promises you give.

    Please don't approve sellers until u examine the quantity.
    +2 photos
    Sep 17, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 16, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      M
      Masook
      Aug 14, 2021
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      Website: Flipkart.com

      I shopping on flipkart last 5 years but i was not expect flipkart was fraud my account blocked without any reason i m very disappointed plz unblock my account
      Name azad khan
      Number [protected]
      Flipkart customer support has been notified about the posted complaint.
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        A
        anixa
        Aug 13, 2021
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        Address: Mumbai

        IN[protected]
        IN[protected]
        IN[protected]
        IN[protected]
        IN[protected]
        IN[protected]
        IN[protected]
        IN[protected]
        IN[protected]
        IN[protected]
        My true claim has been rejected after suspension of my account. Please have look at this issue.
        Flipkart customer support has been notified about the posted complaint.
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          H
          Hidden for security reason
          Aug 13, 2021
          Resolved
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          Resolved

          Delivery boy misbehave and flipkart not give me any solution to reorder on new address

          Hello Flipkart
          What's going on with my Order ID - OD[protected] .the delivery is still 5 days late. And when i go the nearest hub where my parcel is available the delivery agent(ekart delivery boy) asking me 2000/- Rs for my prepaid order and talk to me in abusive language .he threats me on call on too. He try to punch me. The rude behaviour .and when i contact with customer support they always only raise complaint only. The...
          +1 photos
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          A
          arunvsdevil
          Aug 13, 2021
          Resolved
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          Resolved

          I have order this product through flipkart plus account via ORDER ID : OD[protected], EKART TRACKING ID : FMPP[protected]

          It was supposed to deliver to me on 05/08/2021 but now is 13/08/2021, flipkart is not able to provide any proper resolution i have called them more than 20 twenty time all they do is giving me next date to resolve it.

          I have called you hundreds of times and telling my same concern, do you have any idea how frustrating is that to tell each of you the same concern from beginning to end and than your useless stuff do nothing about it, they are just doing their formalities nobody taking their job seriously.

          They first told me it will resolve by 8aug than 10th, 12th, 13th and now they give 18th of aug

          i feel totally harrassed and helpless, i dont even find a way to call EKART customer care bcz i didnt find any on google, this the only way i find to complaint hope it'll reach to you.

          The only reason i cannot cancel this bcz the bill already due of credit card which i paid through thats why i have been waiting for delivery

          Please deliver my product as soon as possible.
          Oct 3, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 16, 2021
          Flipkart Customer Care's response
          Hi,
          We are sorry for the trouble caused with the Order ID: OD[protected]. As discussed, we are apologizing for the inconvenience caused. Further, we would like to inform you that the seller has agreed to refund the difference amount, if you place a fresh order of the product SAMSUNG Galaxy F62 (Laser Green, 128 GB). Hence, request you to place a fresh order and revert us back post delivery of the product. So we can assist you further. Appreciate your understanding. Thank you.
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            G
            Gaurav@9897
            Aug 13, 2021
            Resolved
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            Resolved

            I have purchased wakefit orthopaedic mattress from Flipkart on date 10/08/2021 .its mattress was totally different a seen as seeing picture on flipkart.
            Mattress foam was in 3 layered while in picture it was seen in 4 layer. Maattress upper cover quality is different. Mattress quality is not good as said in your specifications. I do not want this product at all. I am totally disappoint with flipkart service .
            I complained to flipkart many times but frequently my return request has been rejected without any reason.
            I faced such type of problems many many times from flipkart . *Worst service by flipkart * .i want only refund of this product .

            My return request last date is 20/08/2021
            Order ID - OD[protected]
            Mobile no- [protected]
            Sep 24, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 16, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              S
              sAhidH
              Aug 13, 2021
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              Address: BONGAIGAON,ASSAM

              Invoice is not showing for my order of Bajaj air cooler. Order ID-OD[protected]
              +1 photos
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 16, 2021
              Flipkart Customer Care's response
              Hi,
              We are sorry for the trouble caused with the OD[protected]. Request you to update your email ID so that we can send the invoice to your registered email ID. Hope to hear from you soon.
              Aug 17, 2021
              Updated by sAhidH
              Dear team,

              Still awaiting for the invoice.

              Please send the invoice to below mail

              sahidhunk.[protected]@gmail.com
              [protected]@gmail.com
              sahidhunk.[protected]@gmail.com
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                D
                Dalbir Kharb
                Aug 13, 2021
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                Sir my account on hold without any reason
                Flipkart customer support has been notified about the posted complaint.
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                  R
                  rassinsmachine21
                  Aug 13, 2021
                  Resolved
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                  Resolved

                  Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
                  Website: www.flipkart.com

                  Sir,
                  I have ordered a REDMI 9i (Midnight Black, 128 GB) (4 GB RAM) from Flipkart on 1 st Aug '21 and delivered on 2nd Aug '21 with
                  order id: OD[protected] for my friend.

                  But I am very disappointed with the product, the feedback, the customer service, and my overall experience. I have wasted a lot of my time trying to return this product.
                  From 7th August to 13th August, I have been trying everything to return this product because I don’t want to use such a pathetic quality product.

                  I have faced two problems with this product.
                  1. GPS not working
                  2. Mobile Hotspot Not Connect

                  I have requested a return on 8th Aug '21. After the Executive call, the request is verified. After that, a technician is visited my address on 10th Aug '21. He found the product issues and confirmed the device having issues in front of me. And Submitted to further procedure and he left from my home. After 10 minutes I have got a message from Flipkart return request is canceled.

                  Then I have connected to Flipkart customer service they posted another return request on 11th Aug '21 then the same technician will be visited my home again the same issue will be confirmed by him and updated in front of me but this time I have captured some photos of his mobile phone while updating the status of the product issue he submitted the same as again as the product was faulty. After the visit 10 minutes later I have got another message from Flipkart "the return request was canceled".

                  Really the phone was faulty. I am not satisfied with Flipkart and never place an order again. I don't this product please return this product and give me the full refund. I have wasted 5 days on this issue.

                  I am highly upset with Flipkart. There is no customer support that can actually resolve my issue. All the customer executives failed to not only resolve my issue but also give me no solution. The helpline mentioned on the website - www.flipkart.com, isn’t working and whenever I call on the helpline it says that there is some technical issue. All customer care executives that I have spoken to are junior executives and they cannot solve such problems. Whenever they transfer my call to the senior executive, the call automatically drops. Too many calls tried to solve the issue but all Flipkart executives are dropping my call in the middle of the conversation. Flipkart service will be growing downwards. Also, Flipkart makes customers by using 7 days replacement policy and cheating.

                  I kindly request you to take appropriate action against this issue because I don't want this product. I have lost trust in Flipkart. For further details
                  please contact me and also attached the invoice and proof of technician visit.
                  +4 photos
                  Sep 14, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 14, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    Shreyaagrawal1996
                    from Agra, Uttar Pradesh
                    Aug 13, 2021
                    Resolved
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                    Resolved

                    I jave ordered a track grom flipkart .. But quality of that product it's very bad. So i jave raised a return request but they block my account.

                    And customer support is not replying any thing.

                    I have a flipkart pay later bill but i am not able to pay that a see thay bill as my account get blocked.

                    If i will not pay that bill thay will effect my cibil score.

                    Please file a complaint against flipkart as they are not listening me and customer service is not replying any thing they blocked my id also.
                    Sep 14, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 14, 2021
                    Flipkart Customer Care's response
                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                      R
                      Ranjan Sharma k
                      Aug 13, 2021
                      Resolved
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                      Resolved

                      Address: VILL:- SABLK SARAY P.O:- PINJRAWAN P.S:- KURTHA , DISTRICT :- ARWAL

                      I m waiting for 3 months 11 days service not provide... Flipkart complete mobile protection.. claim date 2 may 2021 ...my mobile not delivered at my home...why... please call me please help me
                      Sep 17, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Aug 13, 2021
                      Updated by Ranjan Sharma k
                      Please my mobile not delivery... please necessary my mobile delivered me ... please call me
                      Aug 13, 2021
                      Updated by Ranjan Sharma k
                      Flipkart complete mobile protection...ka plan tha ...2 May 2021 Ka clam h... 3 months 11 days se wait Kar rha hu...mujhe koi information mil rhi h...nhi Mera mobile delivered ho rhi h...Mai bhut paresan hu .. costomare agent se bat Karke ..usne bar bar wait krne bol rha ...5 days 5 days wait kro...ye word 3 months se Bola ha rha h...but delivery Mera mobile nhi ho rha ...

                      Verified Support
                      Aug 14, 2021
                      Flipkart Customer Care's response
                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                        J
                        joshna namburu
                        Aug 13, 2021
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                        I have ordered Electric Sewing Machine and it stopped working so i requested return immediately . Request has been cancelled twice until the return policy expired . Now flipkart is not having option to return the product.
                        Flipkart customer support has been notified about the posted complaint.
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                          P
                          Pavan Kumar Bhukya
                          Aug 13, 2021
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                          I have purchased hp pavilion gaming laptop on aug 1st .it worked fine for 3 days and then suddenly it doesn't turn on no matter what I do.and I placed return for my laptop and asked a replacement or refund.
                          They said technician will visit in next 20 days which is too late . generally it only takes 3-4 days for tech visit.its already been a week since I asked for replacement .but they don't respond and said to wait for 20 more days .

                          My order I'd OD[protected]
                          My return is[protected]
                          Flipkart customer support has been notified about the posted complaint.
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                            R
                            Ranjanm123
                            Aug 13, 2021
                            Resolved
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                            Resolved

                            Address: Bangalore

                            I have placed an order for with Order ID OD[protected] on 9th of August, and made an advance payment against the order which was supposed to get delivered on 11August, On 11Morning i have received an text msg from their delivery partner shadowfax stating "Arriving Today: Your Flipkart order with partner[protected]" the contact number which they have shared was invalid, from 11th Aug iam trying to get an update on my product delivery but not getting any response from flipkart everytime i call their customer care reps they ask me to wait for 24hrs, today when i have asked them the procedure to cancel the order as iam not getting any cancellation option on my app they are mentioning you can only cancel the order once the delivery guy move out with your parcel.
                            similler experiance i hd in my previous tow three purchases made during last 15days.

                            I want to know the exact date of my product delivery or the order cancellation and my refund procedure at the erliest, otherwise i will take up this harassment episode to consumer court.

                            When we opt for early delivery of any product flipkart ask us to pay extra amount, now when they have failed to deliver the product on time they should be penalized and pay the damage as it is creating a major mental harassment to me.

                            Regards
                            Ranjan Mukherjee
                            [protected]
                            Sep 23, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 14, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              S
                              SatyamRaikwar
                              Aug 13, 2021
                              Resolved
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                              Resolved

                              While putting imei number in Flipkart exchange, it shows " imei does not match with provided brand ".
                              +1 photos
                              Sep 27, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 14, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Aug 14, 2021
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                E
                                Eshwa Sivashanmugam
                                Aug 13, 2021
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                                Resolved

                                I have been using my Flipkart Pay later for a while before. Pay later is associated with IDFC's first bank. I stopped using pay later a long time ago and cleared all my dues next month itself. But it has not been updated by Flipkart to IDFC bank and they have still kept it as pen active and not paid which is affecting my cibil score to a greater extent. I tried calling Flipkart CUSTOMER care and IDFC CUSTOMER care, I spoke to the executives infinite times. Every time they will register a complaint and give you the complaint reference number. But when you call the next time and ask the status of the complaint, they will say that no such complaint was ever registered and take YOUR COMPLAINt freshly, You can never communicate to the senior-level executives at any cost. This cycle repeats itself as many numbers times you call them. But YOUR COMPLAINt will never be heard or resolved, they don't even care about the complaint. I'm requesting whom ever is reading this, Please don't ever buy anything from Flipkart. These people are such careless, negligent ###. They don't care about any of the mistakes they make
                                Sep 16, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Aug 13, 2021
                                Updated by Eshwa Sivashanmugam
                                Because of their negligence and carelessness, This affected my CIBIL score badly and my educational loan is on hold and I'm nearing my final dates to pay my fee. But I never got any response from their side or Bank side
                                Verified Support
                                Aug 14, 2021
                                Flipkart Customer Care's response
                                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                  Hi,
                                  I am writing here because Flipkart customer care is not at all responding. I have ordered a Asus laptop in exchange with my older Asus laptop. While ordering, I provided all correct information of my older laptop and based on that exchange amount was calculated to Rs.9150. When the delivery man arrived, he fed all information by looking at laptop in his some mobile software but one of the check for Processor generation failed...
                                  +3 photos
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                                  Vaibhavmeher
                                  Aug 13, 2021
                                  Resolved
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                                  Resolved

                                  Address: HOUSE NO 71 SHIV SHAKTI MANDAL, LIGHT PADA SATPATI, PALGHAR

                                  Dear Team,

                                  I have purchase TV from flipkart, as per schedule arrange by fipkart for installation the person not attend at our end & many time i have intimate to flipkart customer care but they have not reply properly, it too much faulty service of flipkart & irritated to customer intentionally and henceforth i never purchase from flipkart & also viral on social media
                                  Sep 17, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 14, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    sandeepyejj
                                    Aug 13, 2021
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                                    Address: Flipkart

                                    I ordered Infinix hot 10s mobile from Flipkart on 9th August 2021 and I received it on 11th August 2021, on checking there is a receiver problem in the mobile when I placed a replace option they are saying that technician would visit and confirm but as per there policy we could only see Replacement of product but not technician visit
                                    Flipkart customer support has been notified about the posted complaint.
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