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Flipkart Complaints & Reviews

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2.8

Updated: Aug 19, 2026

Complaints 47364

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25501

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21863

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Flipkart reviews & complaints page 674

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Address: Raghupati nagar 1st lane, First gate

I want to exchange my Honor holly 3 mobile in Flipkart but every time I enter any of the IMEI number out of the 2 IMEI numbers that given on my mobile cover box or by getting the same number by dialling (*#06#), it shows the error message that IMEI NUMBER doesn't match with Honor holly 3 . It's offer time in Flipkart so I want to exchange my old product before tomorrow. Plz help me ASAP .

Nov 4, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2021

Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.

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K

Krishna KT

Sep 14, 2022

I want to exchange my OnePlus 9mobile in Flipkart but every time I enter any of the IMEI number out of the 2 IMEI numbers that given on my mobile cover box or by getting the same number by dialling (*#06#), it shows the error message that IMEI NUMBER doesn't match with OnePlus 9 . It's offer time in Flipkart so I want to exchange my old product . Plz help me ASAP
E-mail: [protected]@gmail.com

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On 13/09/2021, I purchased a phone from flipkart. The amount was debited the first time but the order was not placed and I ordered again and it was succesful. The first transaction amount has not been refunded yet and I have been in touch with flipkart executives and they said the amount has been reimbursed from their side.

I approached my Bank and they replied that the transaction was successfully completed and flipkart still denied that they have received the money.

The transaction details are mentioned below:

Transaction Date: 13/09/2021
Ref No: [protected]

I want flipkart to refund the amount of 18499/- immediately.
I have also attached a conversation with customer support.

Nov 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

Flipkart Customer Care's response We will revert on it.

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T

thara.f

Oct 2, 2021

Kindly refund rs.18499 immediately . If you have refunded pl send me reference number. Kindly look into the matter and settle the amount.

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I have tried paying for an order on Flipkart through Google Pay on 6th, August, 2021. The transaction was successful and money got deducted. But on Flipkart order was not placed stating the reason that payment was not confirmed by the bank. It's been so long but I haven't gotten back my money yet. Please help me.

Nov 4, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 01, 2021

Updated by Swetalin When I tried contacting the customer service of SBI bank (as my account is in SBI) or Google Pay or Flipkart. Everyone is saying just to contact the other. So basically nobody is helping.

Oct 01, 2021

Updated by Swetalin At branch of the SBI bank they refused to take complaint stating it's a third party App and Google Pay didn't take the complaint saying as it's a third party app, they can't do anything. Flipkart also told me to contact the bank.

Then I lodged online complaint on online SBI with case number 63035046 on 21st August, 2021. I was promised to get resolution in 15 days as they have filed a chargeback against the beneficiary / merchant bank.Long time passed no resolution. I even mailed the complaint details to my branch manager or gm.[protected]@sbi.co.in, but no help. In the mean time I contacted Flipkart too, one time they asked for transaction details and bank details to send back the money but later changed their stance saying as payment was not confirmed I have to contact bank.

Then again I filed another complaint at online SBI with case number 65888691 on September 18th, 2021. The resolution came was that beneficiary / merchant bank rejected the chargeback saying that service/good was received by the customer. Which is clearly not the case. I have neither received the product nor the refund for it.

When I tried contacting Flipkart regarding this without helping me they are just telling me to contact bank or Google pay but aren't doing anything regarding the fact that the merchant lied about the fact.

Google Pay still says that it isn't in their hands to do anything about it. Online customer care executive of SBI are telling now that I have to go to bank or contact Google Pay. Basically just saying random things and not helping.

Now I don't know how to move forward with this situation.

Verified Support

Oct 03, 2021

Flipkart Customer Care's response We will revert on it.

Aug 14, 2022

Updated by Swetalin Still I have not received my money.

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I purchased HP pavilion gaming laptop from Flipkart on 21 of August 2021 and I started sensing some keyboard and performance issues. I contacted Flipkart about the same and the representative told me to contact HP for the issue. On the arrival of the HP executive he identified and confirmed the problems and issued me a DOA certificate and told me to contact Flipkart within 14 days of this letter. Now its been more than 5 weeks of my continuous calling and raising of issues that Flipkart has failed to provide me with a replacement. They guarantee a delivery in 2 days but takes months to right their wrongs. Please help

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My old number is [protected] which was lost and i want to change it to [protected]

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Order. OD[protected] is cancelled by flipkart, reason not mentioned, i need to phone at kolkata address within two days due to no flipkat sarvice in village area. But order cancelled by flipkart.
Flipkat harassing me, so i want claim rs. 20, 000/- for flipkart unhappy services.

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Address: Village kast mishrauli, 273408

To
The manager
Flipcart

Sir i have order a smart tv from Flipkart
Order id is this-OD[protected]

but that is not delivered in expected time for the order
So i am cancel my order dated -18/09/21but refund is not credited to my account so plz help me
And taken action immediately
My account no-[protected](airtel payment bank)
Ifsc-AIRP0000001
UPI ID-[protected]@ybl

Thanks & Regards
Puneet bhatt.
Mobile no-[protected]

Nov 3, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Oct 01, 2021

Updated by Puneetb022 I did not get any type o[censored]pdate regarding my complain

Oct 01, 2021

Updated by Puneetb022 I did not get any update regarding it

Verified Support

Oct 02, 2021

Flipkart Customer Care's response We will revert on it.

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Address: Bengluru,Karnataka,India

While payment it shows "Payment declined due to security risk checks" through any mode of payment and from app as well as desktop..

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My flipkart account in available gift card balance is RS. 24006 and flipkart is blocked my account. Please give me my money or unblock my account.

I order last time laptop than flipkart is cancelled my order after that give me refund of my money but my money is in wallet 24006 rupees refund than flipkart is blocked my account. I m not use 24006 rupees because my flipkart account is blocked by flipkart.
Why my account is blocked flipkart. I m not cancelled order of laptop. Flipkart is cancelled order of my laptop. After that flipkart is blocked my account.

I contact to flipkart 6 days but not give me any proper solutions of my money.

I many send mails, calls, and twitter help support massages but flipkart not given proper solution.

I m student and i need emergency laptop. I adding money in flipkart wallet through flipkart gift voucher for buy laptop.

Flipkart is blocked my account last 6 days. Please unblock my account or give me my money refund.

Please help...

Nov 7, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2021

Flipkart Customer Care's response We will revert on it.

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Our services is very bad. Our company committed me to delivery on 30 th Sept. But suddenly our company inform through text message my order is delay to 3rd Oct. I have already paid all payment online...further I have not order any item in our site.

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I bought a flipcart e-voucher for my friend but still no mail came regarding the voucher details

Oct 1, 2021

Complaint marked as Resolved

I got the code

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

Flipkart Customer Care's response We will revert on it.

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Address: Kast mishrauli

Sir i have order a smart tv from Flipkart
Order id is this-OD[protected]

but that is not delivered in expected time for the order
So i am cancel my order dated -18/09/21but refund is not credited to my account so plz help me
And taken action immediately
My account no-[protected](airtel payment bank)
Ifsc-AIRP0000001
UPI ID-[protected]@ybl

Thanks & Regards
Puneet bhatt.
Mobile no-[protected]

Oct 1, 2021

Complaint marked as Resolved

Sir the flipkart company did not solve my problem

Flipkart customer support has been notified about the posted complaint.

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P

Puneetb022

from Gorakhpur, Uttar Pradesh

Oct 1, 2021

Sir company is not contacting me yet

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Website: Flipkart

I want to exchange the old handset nokia 3 in filpkart. But it can't recognise the IMEI no but when I checked the same in Amazon it recognise but filpkart refused to recognise

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Firstly i got the text message on my number. When i clicked on the link, whatsapp group thing was opened. There i asked this lady about the project. She told me that due to pandemic they are staying in Westin Hotel, Gurgaon, and working from there. I asked here how come she is having Amazon Card when the message is from Flipkart. I told her to call me and discuss the things, but she said due to restrictions audio calls are not allowed, and facilities are not given for the same.

I decently said sorry to her that without your authenticity proof i won't go ahead. She abused me. She used this line "ur mother will die at home", and then blocked me. As i has a doubt i took screenshot of her ID Card which is fake. I am gonna make a police complaint, and complaint in cyber cell as well.

I even called WESTIN HOTEL, Gurgaon on 30th Sept, 2021, and had a word with Duty manager [protected], [protected]

I am going to take an action against amazon, and flipkart as well

Nov 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2021

Flipkart Customer Care's response Hi, We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site, or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.

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I have ordered kitchen towels which length& width both are16 inches, product weight is 400gm mention in product discription. But I got the product length is 10inches & weight is just 122gm which dining towels.
This product is sold by ROOPTARA SAREE CERNTER Malharpeth karad

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Address: Hyderabad

I lost my mobile number, unable to update it to new number.
my email-id: kondalreddy.[protected]@gmail.com
please do the needful.

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Address: Beedu house, kodlamogaru post, majeshwara TQ, Kasaragod 671323

Website: Flipkart

My Flipkart app was blocked today.i lost my Giftcards, coupons and supercoins. Please unblock my alc with in 1hour.

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Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,

Website: www.flipkart.com

I was unable to login my account it shows that your account was blocked . flipkart blocked my account without any reason and i have some wallet balance also . in this case flipkart not informed about the reason for block and i was not able to use my wallet balance also . i need my account again with my wallet balance for use

my flipkart account details : [protected]@gmail.com

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Address: Hyderabad

I ordered mi band 4 which is from brand Xiaomi but when my order got delivered i received a wrong band which was of cheap quality and no brand was written on the box.It was a kind of cheap band. Also the delivered one is used one. I have ordered to gift my dearest one. It is a pathetic situation. Really felt shame. Flipkart should not encourage these kind of sellers. So please return my money back and please take this cheap product delivered to me i have attached are the pics of the product delivered.
The product got delivered on 29th sep 2021. Immediately after seeing the product I called flipkart support team but they are helpless.

Please take necessary action on the seller who is selling fake products. It will save customers time and money
Thanks and Regards,
Chandra

Oct 13, 2021

Complaint marked as Resolved

Thanks to Flipkart Support Team and Social Media Team. Received Refund. Thanks to Atul Mor (from Flipkart social Media Team) for his immediate support, who followed up this incident and expedited to close the incident. Thanks and Regards, Chandra

Flipkart customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2021

Flipkart Customer Care's response We will revert on it.

Verified Support

Oct 14, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We're writing to you about your Mi Smart Band 4
with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1799/- has been completed on 10 Oct 21 and should be reflecting in your account by now.
Your kind understanding is appreciated. Thank you.

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Address: Hyderabad

OD[protected]

I ordered mi band 4 which is from brand Xiaomi but when my order got delivered i received a wrong band which was of cheap quality and no brand was written on the box.It was a kind of cheap band. Also the delivered one is used one. I have ordered to gift my dearest one. It is a pathetic situation. Really felt shame. Flipkart should not encourage these kind of sellers. So please return my money back and please take this cheap product delivered to me i have attached are the pics of the product delivered.
The product got delivered on 29th sep 2021. Immediately after seeing the product I called flipkart support team but they are helpless.
Thanks and Regards

Oct 13, 2021

Complaint marked as Resolved

Thanks to Flipkart Support Team and Social Media Team. Received Refund. Thanks to Atul Mor (from Flipkart social Media Team) for his immediate support, who followed up this incident and expedited to close the incident. Thanks and Regards, Chandra

Flipkart customer support has been notified about the posted complaint.

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