Flipkart Complaints & Reviews

We have lost complete faith over FLIPKART . In last 20 days we faced 2 unexpected issues with flipkart . First we ordered 4 fans on 24 july Order id (OD[protected]and flipkart took 16 days to deliver the product and that is not just it .instead of 4 we got only 2 fans in TWO seprate brown dismanteled box tapped with White celo tape there were no flipkart seal on the box . 1 fan in each box Tracking id's (FMPP[protected] / FMPP[protected] ) . we raised the refund request and placed a new order on 11 Aug for the same 4 white fans . It dispatched in 2 parts. And got a part of the order on 15 august 1 box luckily with 2 fans in the box this time Tracking id (FMPC[protected]).
but this time seller sent us wrong color we orderd white but received brown color so we raised the replacement request and now yesterday on 16 august rest of the part of the order were scheduled for the delivery 1box with 2 fans tracking id ( FMPC[protected] ) it came in same condition as expected dismanteled brown box with white celo tape no flipkart seal this time also but instead of taking the delivery we made a video of the package as it is in dismantel condition it was clearly visible whats inside the box and after shooting the video we rejected the delivery as the color mentioned on the fan branding box was BROWN different color what we ordered . And today on 17 august our account is blocked
KINDLY LOOK INTO THE MATTER

Here is the concern below -

On september of 2020, flipkart has given the offer of paylater EMI option. So i had opted for that option and had bought a mobile worth rupees 14999 for which i had to pay 1433/- per month for a year 12 months which i have been paying till now. I am attaching the invoice of that product as well.

I have been continuously paying 1433/- every month till now and will have the last installment on august only. My order id was OD[protected] with the product name is realme 6 comet blue. You can check on the invoice and also the confirmation from flipkart that i have paid all every month.sharing screenshots of their mails.

I had checked my credit report recently and found that there is an account showing the written off and charged off and that was the same account. Because flipkart had an sponsor of IDFC first bank for that paylater EMI option. I will be sharing flipkart's monthly bill for every month and paying all on time mails as well from flipkart only.

However, it is not reflecting with the bank's details. I never had the information that flipkart had sponsored with IDFC first bank.

It is reflecting only first payment and all the other months i have proof that i have paid it to flipkart, because i have availed that offer of flipkart, please confirm with both of them.

I have called flipkart and IDFC bank many times, they are not resolving my concern. Sir, please help me on this. I am not able to get loans or anything, i have less salary as well sir. I have paid all the dues now and still now the account has been reflected with written off on my credit report.
Please resolve, i have attached the last payment which i made.

Hi,

I had ordered Godrej air cool which is mentioned on Flipkart as 270ml, but Flipkart has delivered 240ml and fooled customer.
Later on I had to return the product as per customer care suggestion, and I was assured that I will get an refund of Rs409. But unfortunately they had adjusted my money with credit card discount. Therefore no refund processed because of sellers/Flipkart mistake.
Order ID - OD[protected]

Today[protected], received my order for 2 kids dress but when I open it it was just one instead of two quality order in the rate of two dress ...I need the other dress within 2 days or return and refund my order

I' m Manas Maity. I ordered Jabra elite 65 t true wireless bluetooth headset on the date 9th Aug 21 from Flipkart app. Product order
I'd- OD[protected]. After delivered the product I rised a return request for poor /low speaker sound quality, uncomfortable to fitting in ear and also facing issue to connecting bluetooth. But they refused to take return the product. Flipkart rejected my return request on 17 Aug 21.
Please help me to solve this.
Contact no-[protected]
Mail id-mr.[protected]@gmail.com

I am vikash Kumar Shah my Flipkart registered mobile number [protected] and email I'd [protected]@gmail.com
I am purchase Vivo book Asus laptop 29 June this delivery 3 July but products was missing in package that's Empty box received I have 1 months wait but no resolution form seller or Flipkart company so I am complaint national consumer helpine this is doket number 2856611
This is my order I'd OD[protected]

I am vikash Kumar Shah my Flipkart registere [protected]@gmail.com
I am purchase Vivo book Asus laptop 29 June this delivery 3 July but products was missing in package that's Empty box received I have 1 months wait but no resolution form seller or Flipkart company so I am complaint national consumer helpine this is doket number 2856611
This is my order I'd OD[protected]

I am vikash Kumar Shah I was ordered Vivo book Asus laptop 29 June but products was missing in package Empty box received but Flipkart company is not provide my resolution I am waiting last 1 month

This is to inform you that I have purchased a washing machine trolley on 12th October 2020 from Flipkart app. For the product Flipkart received payment twice as per the statement provided by state bank of india. one the first occasion, I tried several times to pay the amount from G-Pay which was unsuccessful at that time. After that I paid the amount from the debit card which was successful. When I was checking my account statement I noticed that Flipkart received payment twice. I made a complaint to flipkart customer care but they denied my payment. As per their conversation/communication my payment is reserved with you.

I request you kindly refund the amount as soon as possible.

Last week i managed to order a jbl endurance bluetooth headphone, from my monthly savings. I ordered it from flipkart corseca seller. When i received the product the outer plastic packing was torn, and there was a damaged product inside the box.
Unfortunately the return policy showed only replacement, anyhow i applied for replacement they said that technician will check the product and then approve for replacement. During the day of technician arrival, i was astonished that no technician came.
Intead technician called me and said, "your area is not serviceable area."
I again contacted flipkart support team they said we will assign new technician...we are sorry for the inconvenience...blah blah...

Till now there is no update, no call, no followup.

Being a +member i am facing such undesirable issues from flipkart. I have lost my faith on flipkart, better take your product back refund my money. I will buy it from somewhere else.

Yours stressful
Customer

I have been fraud for₹5350/_ some one of call from flipkart it received and u have pay the amount I paid ₹850/_and 4500/_ till now the order not received yet. Please I Requesting you refund my amount₹ 5350/_.and fraud person name not mention in truecaller it showing flipkart only. I'm mentioning phone number [protected] and other person also and mentioning number is [protected] . Please sir I'm requesting you sir.

Ashirwadh atta MRP was 270 but they are offering 599 as price and mention discount .cheating people

Flipkart order no. OD[protected].
New users on Flipkart beware while purchasing non-electronic items as the company will take you for a ride. In an unlikely event of a return, they will not refund you the entire amount.
I had placed an order during the shopping festival for 5 items on 5 August 2021. There was an offer on my Amex Blue card, which promised a discount of 20% up to Rs. 300 on a minimum order of Rs. 1500. Obviously, I was thrilled to pay just 1200 instead of Rs. 1500. However, at that point of time, I did not think what will happen in case an item needs to be returned for a refund.
The discount was instant and over the next few days I realised why Amazon is the king of the e-commerce industry.
The order was placed for the following items.
Sr. No Item Festival price Amex discount Effective price
1 Sonex bag 498 100 398
2 LED bulbs 145 29 116
3 Power bank 299 60 239
4 Softtoy(tiger)159 31 128
5 Rain wear 399 80 319
Totals 1500 300 1200

I had ordered XXL size rainwear and received a smaller size. As a result, the return was done and a refund of Rs. 319 was processed. The soft toy was supposed to be a tiger and the seller shipped out a Dog instead. I initiated a return for a replacement and received the Tiger today, even though I doubt whether it is 32 cms.
The Sonex bag had a broken zip and the overall quality wasn’t up to the mark. So I initiated a return for a refund. The order was picked up and Flipkart processed a refund of Rs. 278 instead of Rs. 398. On contacting customer care, I have been given vague answers. They now tell me there were certain conditions in a fine small print which allows Flipkart to deduct amounts before processing refunds.
I must say this reflects the narrow minded approach of Flipkart. I have spoken to 3 phone representatives and they have given conflicting information. They speak of shipping charges, supplier commissions and what not. The last phone rep. advised the conditions in fine text available on the website.
The matter is simple. In case I pay Rs. 1200 and return the entire order back for whatever reason, I should expect Rs. 1200 as a refund to the original mode payment. However, as it appears here, in case I were to return the entire order for a refund in case of damages or any other issue beyond my control, I will be refunded just Rs.960. The beak-up is Soft toy (tiger) Rs. 97, Power bank Rs. 179, LED bulbs Rs. 87, Sonex bag Rs. 278, Rain wear Rs. 319. This means Flipkart will earn a 20% profit (Rs. 240) in case the entire order were to be returned for no fault of mine.
I will always remember this order as FLIPKART T20, which when simplified means Flipkart Twenty-20. An order which provided me a 20% Amex Blue card discount topped up with a 20% Flipkart fraud.
I am not a frequent visitor to the Flipkart site and my past purchases were limited to mobiles only. The last time I ordered here was around 2 years ago when I purchased an iPad. This is the first time I have placed an order for non-electronics items like toys and rainwear and the experience is pathetic. It is just not true that Flipkart offers free returns as they have filled their pockets courtesy, returned orders. It is indeed a shame, for an order of 5 items, 3 have to be returned.
Moral of the story: Flipkart will never be able to compete with Amazon as there are no such issues with Amazon.

I ordered a mobile form flipkart on 7th Aug but it has problems like camera not working properly and battery overhearing I registered 3 times return request but every time rejected i want solution as soon as possible

I have booked the flight from Flipkart, I choose some other flight after getting tickets the flight time was changed, I raise the issue for that, from last 2 weeks around they are saying we will get back to you in 3 days, 48 hours 24 hours, and still they are not even contacting, I have called them 6-7 times they always say tech term is working on this and they will get back to you in 24 hours but they never get back to us. They are just trying to make us fool by trying to hide the issue at their side as they have to pay for it. I am sure even if they contact they will say there is no issue at our side. Thanks Flipkart for such unprofessional behaviour

Please cancel this my order -Order OD[protected] because again again Bad quality Cashew delivered by Flipkart like Garbage packed in packet. I have purchased 2 Kg Cashew but delivered Bad quality Cashew & after complain replacement sent 1 Kg Bad quality Cashew So, why flipkart company cheating to me so, immediate refund my amount.

My order Order ID:[OD[protected] ] Its not yet shipped. The tracking status is stagnant. Do ship it as soon as possible. Else please let me know so that I can cancel it and go for amazon where they ship quickly. I had been a plus member of Flipkart and this time I am very Dissappointed. Hope you can help me in someway as this is important for me. Appreciate your service. Also I updated this issue in another forum but no response, I got a call from flipkart telling the issue will be resolved within 3 days, but my delivery time was given in two days. Also they did not tell what alternate they are doing or what efforts if any they had taken to get the product shipped. its worst online shop portal ever.

I paid the amount of 849/-rs by using lazyapp on August 5th, flipkart side transaction is failure in lazypay app transaction is successful I consult to lazypay app team, lazypay team given RRN no:[protected]

Pls check the RRN no and find out the attached screenshots of lazypay app details.

I want to update my mobile no. in flipkart but it is asking for otp from old mobile no. which I do not have.
Please resolve my issue, It's urgent.

I ordered a TV from Flipkart and It was delivered on 9th Aug 2021 for which TV installation will be done within 48 Hours of the delivery. But no one came to install or no one contact me.