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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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T
Thotakura Pragna
Aug 9, 2021
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I have ordered a MSI laptop and it was supposed to deliver by yesterday. Delivery executive called me and said the order will be delivered in 1hr. I cancelled my other plans and waited for the delivery as there is noone else to receive. Forget about delivering yesterday, he is not even responding to my calls. I have been calling from the morning as I have to meet doctor. Even Flipkart customer care person also told me I should expect delivery Aug 13th, which is a week after promised delivery date. I don't understand when the product has reached nearest hub, why does it take 1week just to reach the address. I have formatted my old laptop as I'm replacing with new one. How can they expect me not to work for a week just because I ordered from Flipkart.
Sep 15, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2021
Flipkart Customer Care's response
We will revert on it.
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    Sayan Bhaskar
    Aug 9, 2021
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    At 29 july i ordered a bluetooth speaker boat stone 1500 on cod but within one hour I paid for this product through google pay .
    1st august when the delivery boy came and asked me for pay the money in cod he said that he didn't get any confirmation regarding my prepaid order. So i decline the order and order return to the seller but i didn't get my refund back.
    It's 11 day now I am still waiting for my refund.. I don't know why flipkart doing this.
    +2 photos
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      S
      singhpinky326
      Aug 9, 2021
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      Address: Pune
      Website: www.flipkart.com

      The issue that I have experienced was: I received a defective laptop from Flipkart and had just made a request to return it on on 30th July and get a refund for it. But Flipkart rejected my return request. I tried to return my product many times but whenever I created an issue the Flipkart authorities rejected my refund request by saying, “the seller is unable to process your request “. When I called them, they told me that a technician will come to visit and check my laptop but I have not received any input regarding the technician yet. I’m not able to place any request on Flipkart and whenever I open the app and see my return request, it says that my issue has been resolved even when it hasn’t. The name of the Flipkart customer care executives are Swaroop, Shreeroopa and Shreeshah who assured us quick resolution but we haven’t received any input from them yet.

      It occurred on: 31/07/2021

      I would like to get a refund of my product

      I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
      Flipkart customer support has been notified about the posted complaint.
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        NINAD MAHABDI
        Aug 9, 2021
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        Sir, my account has been blocked today. I have created a replacement of my order as its IMEI no is showing wrong model name and wrong serial no on IMEI.INFO. I have not done anything illegal with Flipkart! Kindly consider my plea and activate my account ASAP as my replacement order is pending of which I am in dare need.
        Name- NINAD MAHABDI
        Contact no- [protected]
        Email Id- ninad.mahabdi.[protected]@gmail.com
        Flipkart customer support has been notified about the posted complaint.
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          Vanisri2210
          Aug 9, 2021
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          I placed three orders with Flipkart.
          Order ID - OD[protected]
          This was delivered but the packaging was really terrific so I ordered a replacement. Instead of replacing it, the delivery executive showed delivered. I did not even receive a call let alone the product.
          OD[protected]
          This order I cancelled but haven't received a refund yet.
          OD[protected]
          This order was a duplicate product
          Flipkart customer support has been notified about the posted complaint.
          Aug 10, 2021
          Updated by Vanisri2210
          Order ID - OD[protected]
          The replacement still hasn't been delivered but it still shows as updated. Disgusted by this behaviour. Never ordering from Flipkart again.
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            J
            Resolved
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            Resolved

            TV installation is pending

            Hi Team

            I bought motorola TV from Flipkart on 5th August it's got delivered next day but it's been 3 days now no one has contacted for installation, I'm also following up with customer service but they are not providing any new information, they are only saying that they have raised a complaint and they are working on it.
            This is very pathetic and frustrating.
            Order ID - OD[protected]
            I'll appreciate...
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            absk.iitb
            Aug 9, 2021
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            Resolved

            Flipkart has sent me a damaged screen MacBook Air and after return, they are not refunding the amount. Everyday they are saying the same thing that please wait for 48 hours and team is working. Their team never calls me back and always marks false update that issue is resolved, even without returning the amount.

            First of all, I was asked to wait till 31st July. Then the date got extended till 3rd August.
            Again it got extended till 6th, then 9th. And now they are asking me to wait till 11th August.

            Flipkart is delaying the refund process everyday by using unfair tactics.
            +2 photos
            Oct 30, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 11, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              T
              Thakur Basant Kumar
              Aug 9, 2021
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              Resolved

              I have purchase from Flipkart on 24 May 2021.

              1- Laser distance meter (Order ID OD[protected]

              Till now not received.

              2- Android TV box (Order ID OD[protected].

              Order for India Origin product but received china of Origin product without accessories and after compliant Flipkart duping Rs 5006, Super coin around 400 and blocked my Flipkart account. .
              +3 photos
              Sep 19, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 11, 2021
              Flipkart Customer Care's response
              Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 2999 on June 04, 2021. It should have reflected in your credit card by June 14, 2021. Request you to note down the ARN: 85215221156122078470661. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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                N
                Nexalus Innovations LLP
                Aug 9, 2021
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                Address: SANGLI
                Website: www.flipkart.com

                This is *Arif Sanadi* from nexalus innovations llp sangli as I've ordered

                *APPLE iPhone 12 (Blue, 128 GB)*
                *Blue*
                *Seller: TrueComRetail*
                *₹72, 999*

                On *28th July 2021* and the expected delivery date is *Friday 6th August
                2021* but didn't receive the product till now also their is no packaging
                and no shipment details shared on Flipkart Mobile application.

                at First the order expected delivery is *1st of August* and it's not done
                also as per scheduled date it's on *6th of August* and still the product is
                not delivered.

                I've wasted my time and money for too much time and still I didn't received
                my product.

                Why such delays and why I'm not getting my product. Also I've paid the
                whole amount and my product amount is high I'm get tensed as still I didn't
                receive my order.
                +3 photos
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                  A
                  anixa
                  Aug 8, 2021
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                  Address: Mira road

                  Respected team,
                  I am a seller selling on flipkart from last 3 months and my orders reached to 800+ customer and now suddenly the flipkart has blocked my seller account giving reason of seller fraud however they are only providing computer generated same reply they are not giving reason what fraud I did but they are not even responding They hold my amount of sale worth rs 65000 which they are reducing day by days they have holded that amount and they are not responding to any of my complaint. Now the returns which is damaged and fake for which I had raised request for claim they are rejecting all of them. I don't know what is my fault they are not giving any reason and also not given any warning mail. They have also not given any mail before suspending my account as they were stated that before putting hold they will sent us a mail.
                  They are doing worst with seller I have hear about so many seller who's account has been suspended giving same reason. Flipkart is doing it purposely to hold money of seller and use it for 2 month. But what about the seller like me who have invested all the money in business who's home was running with the amount of business. I am adjusting myself but what about other if any seller did suicide due to such pressure and hold of amount then who will be responsible for that?
                  Requesting to please take action atleast I want 1 chance or clear reason what I did or else my payment should be given to me now.
                  Flipkart customer support has been notified about the posted complaint.
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                    Babu baby
                    Aug 8, 2021
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                    Resolved

                    Address: Moda(v)parigi(m)ananthapur(d)515261

                    Hello sir iam not boking for shirts another shirts i give you please retern shirts
                    +1 photos
                    Sep 13, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Aug 08, 2021
                    Updated by Babu baby
                    hello sir iam not boking for shirts another shirts i give you please retern shirts

                    Aug 08, 2021
                    Updated by Babu baby
                    iam not boking for shirts i give you another shirts please retern
                    Verified Support
                    Aug 12, 2021
                    Flipkart Customer Care's response
                    Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
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                      S
                      Somesh bhagure
                      Aug 8, 2021
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                      I have order mobile from flipkart and this mobile speaker not working properly and technician visit they submitted that issue resolve but my issue not resolve
                      Flipkart customer support has been notified about the posted complaint.
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                        benjuelim
                        from Kot Isa Khan, Punjab
                        Aug 8, 2021
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                        OD[protected] Sir this is order id which is updated in Flipkart App as delivered on 8th August. But I have not received the Product. It is wrong updation. Till now Flipkart is not providing resolution.
                        Flipkart customer support has been notified about the posted complaint.
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                          B
                          bijoyd019
                          Aug 8, 2021
                          Resolved
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                          Resolved

                          On 29th July, I ordered a Logitech Hyperion mouse which was on sale, the seller RetailNet was supposed to deliver by 30th July. Initially I chose the COD option but soon after that made the payment using PhonePe UPI. Now it seems my money is stuck in Payment Processing forever and they didn't even resolve the issue after calling them for over 20 times. They want me to place an order again and only then they will initiate refund for my previous order which has failed. I was like why would I do that? Who would take responsibility for my next payment if it is stuck in processing again? Everytime I ask for a resolution they delay it by 5 days, they have already done that twice. What is going on with them? Guys please be careful while placing an order on Flipkart. I should've placed the order somewhere else.

                          I want to file a case against Flipkart and how should I do? can anybody tell me?
                          +2 photos
                          Aug 30, 2021
                          Complaint marked as Resolved 
                          What took them a month to solve the issue and I was at my breaking point. It felt like a cyberbullying so I will never order anything from Flipkart ever again. It is one of the trusted sites regularly buy from and all those "Cancel Anytime" are business gimmick. Today Flipkart has lost one of their Loyal Customer.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 04, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            U
                            Ubed attar
                            Aug 8, 2021
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                            Address: Mangalnath colony devkheda road majalgoan

                            My address is same then why did you mismatch the address

                            Office name: SASmajalgaonODH
                            Flipkart customer support has been notified about the posted complaint.
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                              kartik_ shetty_10
                              Aug 8, 2021
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                              Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India

                              Dear sir/madam
                              i have orderd noice colour fit pro 3 for the price of 3999/- on july 26 and i have received on 30 july with completely different product.
                              on 30 july i have raised replacement request, after 4 days replacement cancelled due to (there is no stock on dealers side)

                              2nd time i have raised refund request and again refund cancelled without any information from exicutive.

                              3rd time i had raised replacement request, but pickup not done untill now, the last date for pickup was 06.07.2021 still there is

                              no calls from delivery persons.

                              today im facing with my flipkart account, that account has been blocked. and im not satisfied with flipkart service and totally very disappointed, and still there is not resolution after discussed with flipkart exicutive.

                              i request you to unblock the flipkart account as soon as possible.
                              flipkart account number- [protected].
                              +3 photos
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                                L B Srimani
                                Aug 8, 2021
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                                Address: Gujarat shoes,59/30/3E krishna nagar, Agra-282001

                                Received one pc no 6 another size no 8.please check the madly mistake and arrange for the replacement as no such complain option available online.

                                TAKE CARE OF SUCH TYPE OF HARASSMENT.

                                Order I'd OD[protected]
                                TRACKING ID .FMPC[protected].
                                Flipkart customer support has been notified about the posted complaint.
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                                  Shirisha gazula
                                  Aug 8, 2021
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                                  Resolved

                                  Address: Sold by- tech connect retail pvt ltd, thiruvallur district,chennai,tamil nadu

                                  Last year I buyed marq falkon laptop now it's like 1year 1month warranty has expired but company should provide service though the service is available spare parts are not available for repair and which I said I will pay service charges and one more thing this laptop cannot be repaired by outside service centres, I didnt bought this laptop only for 1year right and they didnt provide any options...I need further option or replacement
                                  +2 photos
                                  Sep 18, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 12, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Jun 29, 2022
                                  Updated by Shirisha gazula
                                  This issue has not been resolved it checked by the falkon service people and said the spare parts of laptop is not available it has same issue it just on for 2 or 1min and it shutdown automatically, , it stopped working exactly after warranty expired in a week
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                                    A@2005
                                    Aug 8, 2021
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                                    Sir,
                                    I have ordered a Bluetooth earphone of boat on 30th July by online payment but the price got decreased so I had cancelled that order on 31july, i had got the msg to wait for 8 days but till now I didn't received by money in account as I had done online phonepay payment.
                                    Please solve my problem.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Aadi8423
                                      Aug 8, 2021
                                      Resolved
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                                      Resolved

                                      Dear sir
                                      I have deactivate my flipkart shoping account. So I request you to closed my flipkart pay later account loan given by you.because this is effected on my cibil score.

                                      My name is -AADITAY NARAYAN GUPT
                                      EMAIL- [protected]@gmail.com
                                      My pan no -CONPG6628H
                                      ADHAR CARD[protected]
                                      MO NO - [protected]
                                      Sep 14, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 11, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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