Flipkart Complaints & Reviews

Sir my account on hold without any reason

Sir,
I have ordered a REDMI 9i (Midnight Black, 128 GB) (4 GB RAM) from Flipkart on 1 st Aug '21 and delivered on 2nd Aug '21 with
order id: OD[protected] for my friend.

But I am very disappointed with the product, the feedback, the customer service, and my overall experience. I have wasted a lot of my time trying to return this product.
From 7th August to 13th August, I have been trying everything to return this product because I don’t want to use such a pathetic quality product.

I have faced two problems with this product.
1. GPS not working
2. Mobile Hotspot Not Connect

I have requested a return on 8th Aug '21. After the Executive call, the request is verified. After that, a technician is visited my address on 10th Aug '21. He found the product issues and confirmed the device having issues in front of me. And Submitted to further procedure and he left from my home. After 10 minutes I have got a message from Flipkart return request is canceled.

Then I have connected to Flipkart customer service they posted another return request on 11th Aug '21 then the same technician will be visited my home again the same issue will be confirmed by him and updated in front of me but this time I have captured some photos of his mobile phone while updating the status of the product issue he submitted the same as again as the product was faulty. After the visit 10 minutes later I have got another message from Flipkart "the return request was canceled".

Really the phone was faulty. I am not satisfied with Flipkart and never place an order again. I don't this product please return this product and give me the full refund. I have wasted 5 days on this issue.

I am highly upset with Flipkart. There is no customer support that can actually resolve my issue. All the customer executives failed to not only resolve my issue but also give me no solution. The helpline mentioned on the website - www.flipkart.com, isn’t working and whenever I call on the helpline it says that there is some technical issue. All customer care executives that I have spoken to are junior executives and they cannot solve such problems. Whenever they transfer my call to the senior executive, the call automatically drops. Too many calls tried to solve the issue but all Flipkart executives are dropping my call in the middle of the conversation. Flipkart service will be growing downwards. Also, Flipkart makes customers by using 7 days replacement policy and cheating.

I kindly request you to take appropriate action against this issue because I don't want this product. I have lost trust in Flipkart. For further details
please contact me and also attached the invoice and proof of technician visit.

I jave ordered a track grom flipkart .. But quality of that product it's very bad. So i jave raised a return request but they block my account.

And customer support is not replying any thing.

I have a flipkart pay later bill but i am not able to pay that a see thay bill as my account get blocked.

If i will not pay that bill thay will effect my cibil score.

Please file a complaint against flipkart as they are not listening me and customer service is not replying any thing they blocked my id also.

I m waiting for 3 months 11 days service not provide... Flipkart complete mobile protection.. claim date 2 may 2021 ...my mobile not delivered at my home...why... please call me please help me

I have ordered Electric Sewing Machine and it stopped working so i requested return immediately . Request has been cancelled twice until the return policy expired . Now flipkart is not having option to return the product.

I have purchased hp pavilion gaming laptop on aug 1st .it worked fine for 3 days and then suddenly it doesn't turn on no matter what I do.and I placed return for my laptop and asked a replacement or refund.
They said technician will visit in next 20 days which is too late . generally it only takes 3-4 days for tech visit.its already been a week since I asked for replacement .but they don't respond and said to wait for 20 more days .

My order I'd OD[protected]
My return is[protected]

I have placed an order for with Order ID OD[protected] on 9th of August, and made an advance payment against the order which was supposed to get delivered on 11August, On 11Morning i have received an text msg from their delivery partner shadowfax stating "Arriving Today: Your Flipkart order with partner[protected]" the contact number which they have shared was invalid, from 11th Aug iam trying to get an update on my product delivery but not getting any response from flipkart everytime i call their customer care reps they ask me to wait for 24hrs, today when i have asked them the procedure to cancel the order as iam not getting any cancellation option on my app they are mentioning you can only cancel the order once the delivery guy move out with your parcel.
similler experiance i hd in my previous tow three purchases made during last 15days.

I want to know the exact date of my product delivery or the order cancellation and my refund procedure at the erliest, otherwise i will take up this harassment episode to consumer court.

When we opt for early delivery of any product flipkart ask us to pay extra amount, now when they have failed to deliver the product on time they should be penalized and pay the damage as it is creating a major mental harassment to me.

Regards
Ranjan Mukherjee
[protected]

While putting imei number in Flipkart exchange, it shows " imei does not match with provided brand ".

I have been using my Flipkart Pay later for a while before. Pay later is associated with IDFC's first bank. I stopped using pay later a long time ago and cleared all my dues next month itself. But it has not been updated by Flipkart to IDFC bank and they have still kept it as pen active and not paid which is affecting my cibil score to a greater extent. I tried calling Flipkart CUSTOMER care and IDFC CUSTOMER care, I spoke to the executives infinite times. Every time they will register a complaint and give you the complaint reference number. But when you call the next time and ask the status of the complaint, they will say that no such complaint was ever registered and take YOUR COMPLAINt freshly, You can never communicate to the senior-level executives at any cost. This cycle repeats itself as many numbers times you call them. But YOUR COMPLAINt will never be heard or resolved, they don't even care about the complaint. I'm requesting whom ever is reading this, Please don't ever buy anything from Flipkart. These people are such careless, negligent ###. They don't care about any of the mistakes they make

Hi,
I am writing here because Flipkart customer care is not at all responding. I have ordered a Asus laptop in exchange with my older Asus laptop. While ordering, I provided all correct information of my older laptop and based on that exchange amount was calculated to Rs.9150. When the delivery man arrived, he fed all information by looking at laptop in his some mobile software but one of the check for Processor generation failed...

Dear Team,

I have purchase TV from flipkart, as per schedule arrange by fipkart for installation the person not attend at our end & many time i have intimate to flipkart customer care but they have not reply properly, it too much faulty service of flipkart & irritated to customer intentionally and henceforth i never purchase from flipkart & also viral on social media

I ordered Infinix hot 10s mobile from Flipkart on 9th August 2021 and I received it on 11th August 2021, on checking there is a receiver problem in the mobile when I placed a replace option they are saying that technician would visit and confirm but as per there policy we could only see Replacement of product but not technician visit

As I had order for some grocerry on 6th august for amount of RS 601 in which i use my coin for rs 8 and balance of rs 593 paid by my hdfc netbanking on 6th august but at flipcart show order not placed and amount not recd by my bank and my bank officer said that its amount already deducted and i call many tines to customer care but every time they says within 7-8 days I will get my amount back in my bank but no amount still recd. how irrresponsible they are

Last month i booked a smart watch of boat company and I received totally wrong watch. when i claim as wrong product received then my request was canceled by seller after that I complained to customer service they said its take 3 days to solve your issue. After that i tried several times and it happned the same and after this my account got blocked without any information and they are not ready to listen. And i have a due amount of rs 2999 on flipkart pay later which i need to pay last month. Now in august they send me text messages to please pay your due on flipkart paylater that’s totally wrong from flipkart. Also they charged interest on this amount which I don’t know how pay when my account is blocked. Please help me in this case.. atleast save me from this fraud by flipkart

We ordered laptop from Flipkart for my nephews online classes. It's been a month and he lost his valuable school time. Finally, we received laptop but with defective screen. We raised return request. Flipkart executives said, they will raise a complaint with the authorised brand executives and the issue will be attended by technician before 14th Aug. But, they didn't raise any request as such. After passing 7 days, they cancelled return request and told that issue solved by troubleshooting. But, nothing has happened as such. We have that issue even now. If we are calling, they are reopening return requests and closing it after 2 days without communicating anything. Kindly take proper action against them and refund my amount. We made 74 calls, registered complaints 27 times. But no use.

Purchased Bosch mixer grinder juicer
Maxx pro delivered to me on 27 July 2021.
Juicer was not proper So on 28th requested return and refund o[censored]nused product.flipkart.approved my request.on 30 July, promised to pickup by 6th August and refund by 8th.On 8th they cancelled my approved return and raised new with replacement provision.Not I had purchased usha food processor from Flipkart in the meantime.So I demanded my original approved return and refund be completed.
They are making all excuses to neglect my rightful approved case.

I had ordered a perfume, there was delay in delivery top of that when product was delivered, product was missing,
When i tried to reach customer care, they are not responding in positive, not ready resolve my issue. Everyone just passing the time.

Hi Team,
We have ordered Real me 8 5 g mobile with Order ID - OD[protected]
I have ordered from
PETILANTE Online.
& We have received billing from Indospirit Private Limited.
We have called customer care regarding the misrepresentation & doing wrong sales but they denied that they can't do anything.
We want our money back as it's the false way of doing sales.
Enclosed screen shot for...

Sir
I have ordered a washing machine of lg 6 kg and my Order ID - OD[protected]. Firstly I tried to pay from Google pay but it sticked and your delivery boy told me that your stuck money will be refunded to you with in 24 hour so you please transfer me money from other app. Then I transfer money from phone pay to him. And that money was successfully transfered to that delivery boy. I am sending you all detail of that please refund my money as soon as possible.

Sir,
I have ordered a REDMI 9i (Midnight Black, 128 GB) (4 GB RAM) from Flipkart on 1 st Aug '21 and delivered on 2nd Aug '21 with order id: OD[protected] for my friend.

I have faced two Problems with this product
1. GPS not working
2. Mobile Hotspot Not Connect

I have requested a return on 8th Aug '21. After the Executive call, the request is verified. After that, a technician is visited my address on 10th Aug '21. He found the product issues and confirmed the device having issues in front of me. And Submitted to further procedure and he left from my home. After 10 minutes I have got a message from Flipkart return request is canceled. Then I have connected to Flipkart customer service they posted another return request on 11th Aug '21 then the same technician will be visited my home again the same issue will be confirmed by him and updated in front of me but this time I have captured some photos of his mobile phone while updating the status of product issue he submitted same as again as the product was faulty. After the visit 10 minutes later I have got another message from Flipkart "the return request was canceled". Really the phone was faulty. I am not satisfied with Flipkart and never place an order again. I don't this product please return this product and give me the full refund. I have wasted 4 days on this issue, too many calls tried to solve the issue but all Flipkart executives are dropping my call in the middle of the conversation. Flipkart service will be growing downwards. Also, Flipkart makes customers by using 7 days replacement policy and cheating. I kindly request you to take appropriate action against this issue because I don't want this product. I have lost trust in Flipkart.
Thank you.