Claimed

Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
Complaints 47382
Resolved
25504
Unresolved
21878
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 680

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dmkakati
from Delhi, Delhi
Sep 24, 2021
Report
Copy

I have returned the said product ie. "Trase Women Black Wedges" on 17th Sept. 2021. On 20th September 2021 status is showing amount has been refunded. But it is neither refunded to my flipkart wallet or bank account.
Kindly look into the matter and do the needful at your earliest.
Flipkart customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chetanraaaz
    from Pune, Maharashtra
    Sep 24, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Pune

    RFV1 (TM) 1080p HD Hidden Camera Not working due to no work instruction available with product at time o[censored]npack aging box. I tried to call customer care executive but they didn't connect me with executive.
    Nov 8, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 26, 2021
    Flipkart Customer Care's response
    Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your "RFV1 (TM) 1080p HD Hidden Camera, Plug USB Charger with SD Card and Spy Camera". Since the product was delivered to you on "Sep 18, 2021", it has crossed the seller's 7 days replacement period. Due to this, they will not be able to fulfill your request request. Request you to get in touch with the brand for further assistance. Your kind understanding is appreciated.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Skyadav9310
      from Gurugram, Haryana
      Sep 24, 2021
      Resolved
      Report
      Copy
      Resolved

      I had Ordered IPhone Se Model Mobile phone on 04 july 2021 of ₹ 32999 on Cash on delivery from Flipkart
      Which deliver is Different Product
      I have received Cheap Brand Smart watch

      When I inform there Customer Support team, I was asked to wait and share the Id proof with Consent Letter for FIR Report.
      I am Shared all details on time
      But they are ignore my emails Several times.
      No Any one Respond my Email or Calls

      Finally I have Received One Email on 13 September 2021 My Account is Blocked
      Due to High numbers Of Returns
      After Contact flipkart has Respected Same Lines and has Not take own Responsibility

      SO IF POSSIBLE PLEASE HELP ME OUT AND SOLVE THIS CASE BY FLIPKART
      Sep 26, 2021
      Complaint marked as Resolved 
      Sir, Contact to Flipkart Head department and discuss about my issue Why Flipkart has Not Arrange Return pick up with in Return Window Or 2months ? Why Flipkart hast not Take strictly Action on my issue ? I am still waiting lasst 2months Approx, but their are not Respond on my Several Emails After Contact you, 1 Message has received by Flipkart on this platform . But Before no one has Respond My Emails or Calls I Request you please help me out this Case and provide my Refund from Flipkart .. I lost. My pateince or Trust to Flipkart Service ..
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 26, 2021
      Flipkart Customer Care's response
      Hi,
      Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We're writing to you in continuation to our previous mail about your return request. Since we had requested for your alternate details and it was not provided within 48 hrs, the return request could not be processed by the seller. In case, you'd still like to return the product, you can create a new return request by clicking here: http://fkrt.it/bqWLi~NN. Appreciate your understanding. Thank you.
      Sep 26, 2021
      Updated by Skyadav9310
      Yes Sir,
      I know Very well of Related Email
      Aand also I sent Alternate Details on the time within 48 Hours

      I have Full Proofs of All Conversation About this Issue .
      I told Flipkart Escalation Department

      IF Flipkart are not able to Arrange pick up Delivery
      Than Deduct the Amount of deliver Smart watch
      Which Price is Approximately₹ 2000

      And Refund Back My Rest Amount

      Flipkart had assured me t
      That I would not lose any rupees,
      Yet I has Faced to mental torture to Last 60 Days or More.
      While I am their plusmembership Customer
      Sep 26, 2021
      Updated by Skyadav9310
      Now Flipkart wrote in the Email that
      if I want to Return
      Then I can create Return from their link.
      But how can I create any Return

      when my account is blocked by Flipkart.

      I Request to the consumer court to get my money Refunded
      Because Flipkart has given me a mentally harrased to the last several months.
      Sep 26, 2021
      Updated by Skyadav9310
      Please Sir
      I Request You kindly Support Me
      And provide me My Refund
      Sep 27, 2021
      Updated by Skyadav9310
      Please i request
      Take strictly contact to Flipkart and help me out to provide My Refund
      Yes,
      I Know Very Well, That Email by Flipkart

      I also I sent Alternate details on Time within 48 hours

      But Due to Flipkart Technical Errors, Details has not Update.
      After that Emails
      Continually I sent many Emails on there Escalation Department

      But No One has Respond My Several Emails
      I have an Proof With All Conversation.

      I told there team earlier,
      If you are not able to Arrange pick up than deduct the amount which Amount is Approx lately ₹2000

      And Back My Refund of My Rest Money

      But No One has Respond My Email
      Lastly I tried to contact consumer court
      Skyadav9310's [Complaint's author] reply, Sep 27, 2021
      Please My is Not Resolved yet After Your Support
      I request you Arrange My Refund By flipkart
      Skyadav9310's [Complaint's author] reply, Sep 27, 2021
      I want My Refund to Flipkart
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Ramshadrahim99
        Sep 24, 2021
        Report
        Copy

        Website: Flipkart

        I have purchased a monitor on Flipkart and . I'm return it but amount is not credited my account on this time . All over 11 days ago . I contacted Flipkart customer service but he said amount credit my credit card but amount is not credited ... Please give my money
        I attached the following details

        Seller has refunded Rs {11499} for your {DELL 24 inch Full HD IPS Panel Monitor (E2420HS)} with { OD[protected]} to your {bank account}. As per standard banking procedures, it will be credited within { SEP 23}.
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          saurabh.das
          Sep 24, 2021
          Resolved
          Report
          Copy
          Resolved

          My concern is my PNR was BQKZPB which got rescheduled by Airline and its credit note is also received from the airline side which is attached . And I used this credit balance for the next flight with additional fare whose PNR was QKTD6T. This flight also had to be canceled due to COVID, in which a refund of Rs.4198 had been processed by the airline with the mail attached. Process the refund of the canceled flight which is Rs.4198( PNR QKTD6T) and not the one which is rescheduled (PNR BQKZPB. I am attaching the copy of all the mail for more clarification. Kindly help to close this already this issue is going on since more than a year.
          Nov 1, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 26, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kefayath
            Sep 24, 2021
            Report
            Copy

            Unable to update my mobile number as I don't have my old mobile number which I used to create the account.
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vimalNarain1369
              from Mohali, Punjab
              Sep 24, 2021
              Resolved
              Report
              Copy
              Resolved

              Website: www.flipkart.com

              I am a vimal consumer with registered Email: [protected]@gmail.com and registered mobile number: [protected]. WIth FlipKart
              This is regarding my undergoing grievance toward order id
              : OD[protected] which was placed on 31st August 2021 using my ICICI Credit Card ending with XX02 of Total cost of 3688 Indian Rupees.

              the Order was placed by Vimal on 31st August 2021 for Two units of Hindware 3 L Instant Water Geyser (Immedio Blue, White & Blue) by the seller: OmniTechRetail Which was promised to be delivered by 3sept 2021 But later got delayed and hence promised to be delivered on 7th Sept But was never delivered and on 9th Sept 2021 intimated by Flipkart through an email that seller canceled order from their side and asked me to cancel my order.
              But after trying many times from Flipkart app and web application it was not possible to cancel the order as the system was not canceling it due to some unknown reasons so I contacted customer care and they raised a request and promised to provide me with a resolution By 15sept with complaint ID: IN[protected]

              I tried contacting customer care many times explaining the problem again and again for a resolution but they were not able to provide me any satisfactory solution even Till date and Flipkart is holding my money for the last 25 days.

              This incident has caused me an enormous amount of mental stress and depression also it is taking 30-60 minutes of my life every day calling them and explaining my problem again and again to your customer care representative who could not provide me with any resolution.
              This has caused problems in my life as I ordered this Gyser for my old mother who is sick and need warm water to do her daily routines But since I have not received my order or refund so I am unable to fulfill her requirement prescribed by Doctors for which I blame the incompetence of Flipkart in providing solutions to my problem also Flipkart is holding my money due to which I can not look for the solution anywhere else hence it causing absolute distress to my whole family.
              Oct 27, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 26, 2021
              Flipkart Customer Care's response
              We will revert on it.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Preetipallo
                from Rayagada, Odisha
                Sep 24, 2021
                Report
                Copy

                Address: Bramhin Street, Rayagada, Odisha

                There is no option of invoice download in Flipkart even though after updating due to which I'm unable to download the invoices. Kindly consider this matter and solve this problem as soon as possible
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Binu Shaw
                  from Serampore, West Bengal
                  Sep 24, 2021
                  Report
                  Copy

                  I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

                  The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                  Please do suggest me to update my new mobile number to my flipkart account.
                  Flipkart customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Parul Dagar
                    Sep 24, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: H.no. :- 1398, sec-21 road, near rajnandini cycle works, dundahera, gurgaon, haryana, v.p.o- dundhera, gurgaon, haryana

                    Hello ... I ordered a pendant from Flipkart... And I also paid for it... Money has also been deducted from my bank account... But the order has not confirmed yet... It has been 1 week now and the order is still showing pending... I contacted flipkart helpline and they said me to wait for 2-3 days... But it has been 1 week now ... Please do something to help me flipkart
                    Oct 28, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 26, 2021
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
                    My order Id is :- OD[protected]
                    Mail id :- [protected]@gmail.com
                    Contact no.:- [protected]
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rahulpratappandey
                      from Ballia, Uttar Pradesh
                      Sep 24, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      I am very disappointed with flipkart this time as i have buyed a reflex band 2.0 from flipkart but as i open the box i get damaged product and due to this i return the product and not replace due to the cause of last left stock. As a result i return the product as it is to delivery boy. After some days i requested to send my bank details but by the mistake i have filled Debit card number instead of account number and the system takes my card number successfullly. As a result my refund not initiated. But when i contact customer care they said that the refund has initiated. I contact several times to flipkart for the issue and reply them with (my passbook pdf, bank statement pdf and confirmation letter pdf.) But still i haven't get my refund its going to be more than one month. And when i contact them they say that wait for 48 hours and till not get today. Please solve my issue as soon as possible.
                      Nov 1, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 26, 2021
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        W
                        Witty_medic
                        Sep 24, 2021
                        Report
                        Copy

                        I ordered my laptop on 22 of Sep and it was promised to be delivered by 23 of Sep but today it is 24 of Sep and still my product is not shipped. I tried to reach customer service executives many times but everyone is telling different story, some say its seller fault while other blame courier service company and a senior concern team executive told me to cancel my product, I don't understand why would I cancel my order I already have paid for it and I want it. There is no update of my product in Flipkart app its stuck in "item waiting to be picked up by courier partner".
                        Very poor service..
                        Flipkart customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          from Hyderabad, Telangana
                          Sep 24, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          I purchased Samsung Galaxy 20+ on Samart Exchange Offer, now I'm trying to upgrade with new mobile, it's showing error as " ABB is not enabled in your device" regarding this i called customer care, no one is not resolved issue. More over they are saying pay balance advance amount and kepp with you.
                          Then why should we go for smart upgrade??
                          Seriously flipkart is cheating and playing with Customers money.
                          My Acoount Registered No: [protected]
                          Reach me on [protected]

                          Regards,
                          Chandu
                          Oct 29, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 26, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Drgokul Raaj
                            from Bengaluru, Karnataka
                            Sep 24, 2021
                            Report
                            Copy

                            Hello,

                            Myself Gokul Raj and I'm a Flipkart Plus Member and I purchased many products from flipkart and I also promoted its name to many people I meet and for past 2 years my Flipkart account was in blocked status and I can't even able to order anything because I use only a single sim and it's my personal number and I tried calling Flipkart many times they are just telling me one simple reason that order history has high returns and I return product only if I don't meet with my requirements and I want Flipkart to unblock my account and I guarantee that I'll not return unnecessarily hereafter and I want Flipkart to unblock my account immediately.

                            My Flipkart registered number : [protected]
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 26, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            Oct 01, 2021
                            Updated by Drgokul Raaj
                            No updates from Flipkart still now and still my account is in blocked status
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Swetapadma Jena
                              Sep 23, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have recently ordered a pen-stand from Flipkart. After receiving the product I checked the seller's price which was 110 but Flipkart is selling it in the price range of 170-179 excluding delivery charges. Which is absolutely illegal and it violates the Package commodities rule, 2011 under Legal metrology act, 2009.
                              I want justice against this type of online fraud.
                              Oct 27, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 26, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shubhamtaj
                                Sep 23, 2021
                                Report
                                Copy

                                I received message from flipkart mentioning time slot (5:30PM - 9:30PM) in which my order would be delivered. The delivery Agent attempted the delivery at around 3:15PM, when I was absent. I called the delivery agent and rather than reattempting the delivery, he argued with me to come at a spot according to his convenience. I did go there to get the product. My order value was 565, and I handed him Rs1000, but he asked me to bring change from nearby shops. I told him that it is his concern to give me the change, but the guy acted rudely and denied my words. So I refused the order and asked him to reattempt the delivery the next day as I had no change and neither was I interested in going through inconvenience asking for change in local shops!
                                I want to tell Flipkart that kindly act responsibly while choosing delivery agents, their inappropriate behavior can ruin the whole order experience!
                                Flipkart customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mallikarjun10
                                  Sep 23, 2021
                                  Report
                                  Copy

                                  Recently, I cancelled an order and awaiting for the refund. I tried to write a mail to [protected]@flipkart.com but it says that mail id is no longer in use. Can you provide me the correct mail Id for customer support. I am attaching a screenshot. please do check.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    nilomoni dao
                                    Sep 23, 2021
                                    Report
                                    Copy

                                    I have recently purchased one apple watch costing rs 73900. I was very happy and elated to receive the product. However when i have opened the product it was in damaged condition. I have also taken the product to apple customer service, what they said product is in damaged and a duplicate one.
                                    I have checked the invoice and the seller turned out to be shreyas retail private limited. I tried to find details of the seller, however when i was searching on the web all 337 reviews of the seller was found to be negative and the seller is a fraud.
                                    My question is. How dare the seller can send such a duplicate product when the amount is so high???
                                    That means there is no screening at the flipkart warehouse.
                                    Flipkart customer care told me there is no return policy in this product. How can such a costly product doesn't come under the category of no return policy?/it's so suspicious!!
                                    Also even though i get a replacement why shall i take it from a fraud seller. What is the guarantee of the original product??
                                    Sir,
                                    I need my refund back immediately. I have been a loyal customer of flipkart since my college days, and this kind of seller looting customers cannot be acceptable.
                                    Pl help me to get the refund.
                                    I am sharing the invoice details and snaps of damaged products.
                                    Also. Pl check the goog review of the seller.

                                    https://www.google.com/maps/place/Shreyash+Retail+Pvt+Ltd/@28.5685052, 77.2228014, 15z/data=! 4m2! 3m1! 1s0x0:0xc922912f1b369eca? Sa=x&ved=2ahukewiszjoa7jtzahxnyzgghvklbjyq_bj6bahneam
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 26, 2021
                                    Flipkart Customer Care's response
                                    Hi, We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear from you soon.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Naveenbhatt578
                                      Sep 23, 2021
                                      Report
                                      Copy

                                      I got damaged product from flipkart and they are note replacing it, they give me time to wait for some day and on that day they extend the time.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ashokpa
                                        from Mangalore, Karnataka
                                        Sep 23, 2021
                                        Report
                                        Copy

                                        Address: 81/1A Beltala Road, Near Beltala Girls High school

                                        The cot ordered by me was 78x60x4. The one supplied was 72x60x4. I had also purchased a mattress for the same cot which was correct in size. When I complained about the cot I was told by your executive that as it would difficult to dismantle the cot they would replace the mattress with a smaller size. Twice the person came to inspect and told that as they had delivered correct size they would not change the mattress. Now I am informed that date for change of cot and mattress is already over they're not going to do anything. What shall I do ?
                                        Flipkart customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit