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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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A
Arnab 2009
Aug 14, 2021
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I have ordered Hp Pavilion Gaming Laptop on 25th July, order id-OD[protected]. I recieved it on 27th July. After using it for a week I found out that the battery is not charging, so I contacted HP support team. An onsite engineer inspected the product and said the battery is defective, so he submitted the product for DOA( deficient on arrival). On 7th August I recieved the DOA certificate from HP and they told me to return the product to seller with the DOA certificate and they'll send the replacement.

After that I've contacted Flipkart many times for scheduling a return but they are saying we'll contact you and do nothing.

I really hope Flipkart to look into the matter and resolve it quickly.

Serial No-5CD1195BWS
Product No- 194V6PA#ACJ
Hp Case ID- [protected]
+2 photos
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
Flipkart Customer Care's response
Hi, Thanks for writing in. We're sorry to hear that you're facing issues with your "HP Pavilion Gaming Ryzen 5 Quad Core 3550H - (8 GB/512 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce GTX 1650) 15-ec0104AX Gaming Laptop (15.6 inch, Black, 1.98 kg)". Since the product was delivered to you on July 27, 2021, it has crossed the seller's 7 days replacement period. Due to this, they will not be able to fulfill your request request. Reqiuest you to get in touch with the brand for further assistance. Your kind understanding is appreciated.
"
Aug 16, 2021
Updated by Arnab 2009
I have a DOA certificate which clearly states that the product is defective and should be replaced by the seller. It is issued by HP itself. I have total legal rights to ask for a replacement. The brand itself mailed Flipkart regarding the confirmation from the brand's side to replace the product.
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    D
    dushi013
    Aug 14, 2021
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    Resolved

    Flipkart Transaction was declined on basis the basis of risks check

    Sir I am Ram bilash

    I am trying to make a purchase using a HDFC credit card and icici credit card and also upi. This is a card and upi I have used with Flipkart many times before and am using with other vendors (eg Amazon) regularly. I received the message "transaction was declined on the basis of risk checks" (see attached screen print).
    Please advise how to clear this, so that I can make payments as before.
    I...
    +1 photos
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    ravishagun
    Aug 14, 2021
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    Address: India

    The flight DELHI to ROME, PNR-FI2SFS has been cancelled by Emirates.There is intimation of cancellation of flight till 10 Aug21 11:59 hrs.
    As per Emirates there is no cancellation charges deducted of my flight.
    Full Refund of amount had been given back to flipkart.
    As per rule the flipkart is authorised to deduct only convenience fee.I
    want my remaining balance to be refunded but they deducted Rs.5200/-.
    I am fatup again & again calling to them.
    Flipkart customer support has been notified about the posted complaint.
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      Prajin CG
      Aug 14, 2021
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      Resolved

      I have received the product on 18th July, I found the phone is faulty while I set it up for the first time and I have requested a replacement. The technician guy came and reset the device and went away I requested him to wait to make sure the issue is gone he rejected and left. I again raised the issue its been 26 days now. Flipkart executives opening the ticket and closing the technician team (Jeeves Customer Service). I need a solution.
      Sep 24, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 16, 2021
      Flipkart Customer Care's response
      Hi,
      We're sorry to hear that you're facing issues with your "Redmi 6 (Blue, 64 GB)". We are happy to let you know that the seller has confirmed the pickup of the order from your address on Aug 28, 2021. The seller has shipped the replacement product to you once the product is delivered to the seller on or before Aug 28, 2021, you would receive the replacement product. Your kind understanding is appreciated.
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        V
        Vaibhavk73
        Aug 14, 2021
        Resolved
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        Resolved

        Not taking my return request

        Address: India
        Website: Flipkart.com

        Hi sir,
        I ordered an item that I got defective so that I placed a return request for that product.
        Every time Flipkart customer care representative cancelled my return request while talking and it is going to out of return policy.
        I am very disappointed with Flipkart.
        Please help me....
        +1 photos
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        K
        Karedla Dinesh
        Aug 14, 2021
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        I have not yet recieved the product and the status shows delivered so cancelled the product and tried to claim for refund but the available option there is only replacement.
        How could i return unless i receive.

        Cant tolerate this burden anymore please refund back my money
        Flipkart customer support has been notified about the posted complaint.
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          A
          Amar#18
          Aug 14, 2021
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          Resolved

          Address: House No. - 379a,Street No. - 16,Block-E,Khajuri Khas, Delhi, Delhi

          I was ordered a boat airpods in last flipkart sale worth rs 999 my order id is OD[protected] i was ordered this item on 6th august and that day it was showing it will be delever at your home 14 august but on 14th august they are automatically cancell my product and the amount is given to me as a gift card in my wallet. But they are not inform me the correct reason why they are cancell my product. If they don't have provide such item on discount rate so why are they are making people fool like that. It like a fraud which has been done with me. And i dont want refund n all such thing i just only want to please delever my product wheather it can be possible or if you dont have that product so you will refund the double amount or the real amount which are currently is showing that ###.

          Thanks
          Amar kumar
          Sep 16, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 16, 2021
          Flipkart Customer Care's response
          Hi, We are writing to you " boAt Airdopes 131 Bluetooth Headset (Active Black, True Wireless)" in your order id OD[protected]. The seller confirmed that a refund Rs 999/-has been completed in the form of the Gift Card section of your Flipkart account on Aug 17, 2021. Your kind understanding is appreciated.
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            S
            Sunil Palgota
            Aug 14, 2021
            Resolved
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            Resolved

            Address: Bangalore

            Bought couple of pairs of shoes during SALE period. They confirm the order and once the sale is over same product is not on sale or prices are higher than purchased.
            Flipkart cancels the order and ask to buy again at current price.
            When same product is available then why cancel the order.
            This is more like cheating when you cannot fulfil the order at sale price and want customer to buy at regular price why run a SALE offer.
            Sep 17, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 16, 2021
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs.623 on Aug 15, 2021. It should have reflected in your bank account by Aug 17, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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              S
              Sunil Palgota
              Aug 14, 2021
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              Resolved

              Address: Bangalore
              Website: Bangalore

              As a customer we select items and keep them on wish list and wait for sale days.
              We place order during sale and they accept the order once the sale is over prices are increased and they cancel the order and when contacted the call centre they ask to place order again at current price. So why do they run sale and offers when they do not want to fulfil those orders. They are cheating people.
              Sep 16, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 16, 2021
              Flipkart Customer Care's response
              Hi,
              Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share more details about the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated. Thank you.
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                U
                U R Nxt
                Aug 14, 2021
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                Address: Banglore
                Website: Flipkart.com ekart logistics

                I have ordered product on 11th August seeing the delivery date is 12th August to my place now delivery date is changed to 14th August and product is not delivered yet or no details or delivery person updated . I'm a plus customer I'm complaining here after numerous useless chats with Flipkart customer care ...Unable to contact ekart also .. pathetic customer support from flipkart
                +1 photos
                Flipkart customer support has been notified about the posted complaint.
                Aug 14, 2021
                Updated by U R Nxt
                Meanwhile i have ordered Portable air-conditioner from Amazon and got it delivered in 2 days
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                  P
                  Pradeep07061984
                  Aug 14, 2021
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                  Resolved

                  I have ordered Surf Excel Matic for front load machine ( 4+2 Kg. ), but I received a non branded white powder in a plain Packet. When I launched a complaint Flipkart has accepted the replacement of faulty product and today again they sent the same white powder to me. Now it is very much clear that either Flipkart is also involved in cheating to their customer by sending the waste things or Flipkart is not even checking what kind of cheating and fraud happening on Flipkart's Platform. It is very much clear with the other reviews of this seller that this is a regular complaint against this seller but Flipkart is very much comfortable with their margins only and company is not at all resolving this basic issue. Anyone can sell anything here. Now I want to take this issue on Social media, so that Consumers of India get aware of this online frauds. Both photos attached, Product received and replacement received on 14th Aug 2021, both are same white powder in plain packing and I have ordered company product.
                  +2 photos
                  Sep 16, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 16, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the replacement of "SURF EXCEL MATIC front load powder detergent (4kg+2kg free). Detergent Powder 6 kg was delivered to you on "Aug 14, 2021"''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time. Have a nice day!
                  First of all whatever you have sent as a replacement I have attached the photo of that one. I have also like to highlight that I have not taken that replacement and returned back the same to your courier person, as that was also the same white powder in a plain packing. Then How you can say that you have delivered ??? This is absolutely shameless attitude.
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                    Dear Flipkart Team,
                    This is Ashim Mohit Shrivastava from Montage Sales Private Limited.
                    We are a well-known brand and have been selling on Flipkart for almost six months now.
                    Recently we have faced an issue of suspension of our account due to fraudulent activities as per Flipkart.

                    REASON - SELLER FRAUD
                    Steps to reactive your account-
                    Your account was found to be involved in fraudulent activities...
                    +1 photos
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                    A
                    AKSHAY
                    Aug 14, 2021
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                    I wanted to exchange redmi 9 power device.when enter in to the IMEI section, it's shows that "The IMEI number doesn't match with MI redmi 9 power"
                    Please help...
                    Flipkart customer support has been notified about the posted complaint.
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                      A
                      Ahamed Haja
                      Aug 14, 2021
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                      Resolved

                      Address: Mumbai
                      Website: BMS. Lifestyle

                      Dear team,

                      AS INFORMED I HAD CLEARED ALL MY DUES WITH FLIPKART PAY LATER AND DEACTIVATED THE ACCOUNT,

                      THE MAIN REASON IS FLIPKART DOESN'T KNOW THE SELLER AND SELLER IS NOT RESPONSIBLE FOR ANYTHING EVEN IF YOU GIVE A DEFECTIVE PRODUCT.

                      WORST CUSTOMER SERVICE, WE SAID WHAT YOU DO AND YOU SAY NO RECORDS.

                      PLEASE DON'T DO THIS TO ANY OTHER CUSTOMER.

                      MY REGISTERED MOBILE NUMBER IS [protected] nd I had deactivated it .
                      Please be careful with the promises you give.

                      Please don't approve sellers until u examine the quantity.
                      +2 photos
                      Sep 17, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 16, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        M
                        Masook
                        Aug 14, 2021
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                        Website: Flipkart.com

                        I shopping on flipkart last 5 years but i was not expect flipkart was fraud my account blocked without any reason i m very disappointed plz unblock my account
                        Name azad khan
                        Number [protected]
                        Flipkart customer support has been notified about the posted complaint.
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                          anixa
                          Aug 13, 2021
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                          Address: Mumbai

                          IN[protected]
                          IN[protected]
                          IN[protected]
                          IN[protected]
                          IN[protected]
                          IN[protected]
                          IN[protected]
                          IN[protected]
                          IN[protected]
                          IN[protected]
                          My true claim has been rejected after suspension of my account. Please have look at this issue.
                          Flipkart customer support has been notified about the posted complaint.
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                            H
                            Hidden for security reason
                            Aug 13, 2021
                            Resolved
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                            Resolved

                            Delivery boy misbehave and flipkart not give me any solution to reorder on new address

                            Hello Flipkart
                            What's going on with my Order ID - OD[protected] .the delivery is still 5 days late. And when i go the nearest hub where my parcel is available the delivery agent(ekart delivery boy) asking me 2000/- Rs for my prepaid order and talk to me in abusive language .he threats me on call on too. He try to punch me. The rude behaviour .and when i contact with customer support they always only raise complaint only. The...
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                            arunvsdevil
                            Aug 13, 2021
                            Resolved
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                            Resolved

                            I have order this product through flipkart plus account via ORDER ID : OD[protected], EKART TRACKING ID : FMPP[protected]

                            It was supposed to deliver to me on 05/08/2021 but now is 13/08/2021, flipkart is not able to provide any proper resolution i have called them more than 20 twenty time all they do is giving me next date to resolve it.

                            I have called you hundreds of times and telling my same concern, do you have any idea how frustrating is that to tell each of you the same concern from beginning to end and than your useless stuff do nothing about it, they are just doing their formalities nobody taking their job seriously.

                            They first told me it will resolve by 8aug than 10th, 12th, 13th and now they give 18th of aug

                            i feel totally harrassed and helpless, i dont even find a way to call EKART customer care bcz i didnt find any on google, this the only way i find to complaint hope it'll reach to you.

                            The only reason i cannot cancel this bcz the bill already due of credit card which i paid through thats why i have been waiting for delivery

                            Please deliver my product as soon as possible.
                            Oct 3, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 16, 2021
                            Flipkart Customer Care's response
                            Hi,
                            We are sorry for the trouble caused with the Order ID: OD[protected]. As discussed, we are apologizing for the inconvenience caused. Further, we would like to inform you that the seller has agreed to refund the difference amount, if you place a fresh order of the product SAMSUNG Galaxy F62 (Laser Green, 128 GB). Hence, request you to place a fresh order and revert us back post delivery of the product. So we can assist you further. Appreciate your understanding. Thank you.
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                              G
                              Gaurav@9897
                              Aug 13, 2021
                              Resolved
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                              Resolved

                              I have purchased wakefit orthopaedic mattress from Flipkart on date 10/08/2021 .its mattress was totally different a seen as seeing picture on flipkart.
                              Mattress foam was in 3 layered while in picture it was seen in 4 layer. Maattress upper cover quality is different. Mattress quality is not good as said in your specifications. I do not want this product at all. I am totally disappoint with flipkart service .
                              I complained to flipkart many times but frequently my return request has been rejected without any reason.
                              I faced such type of problems many many times from flipkart . *Worst service by flipkart * .i want only refund of this product .

                              My return request last date is 20/08/2021
                              Order ID - OD[protected]
                              Mobile no- [protected]
                              Sep 24, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 16, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                S
                                sAhidH
                                Aug 13, 2021
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                                Address: BONGAIGAON,ASSAM

                                Invoice is not showing for my order of Bajaj air cooler. Order ID-OD[protected]
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 16, 2021
                                Flipkart Customer Care's response
                                Hi,
                                We are sorry for the trouble caused with the OD[protected]. Request you to update your email ID so that we can send the invoice to your registered email ID. Hope to hear from you soon.
                                Aug 17, 2021
                                Updated by sAhidH
                                Dear team,

                                Still awaiting for the invoice.

                                Please send the invoice to below mail

                                sahidhunk.[protected]@gmail.com
                                [protected]@gmail.com
                                sahidhunk.[protected]@gmail.com
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