Flipkart Complaints & Reviews

Hello Team,

I have booked Round Trip Flight from Flipkart and about returning flight there is delay in flight so GO FIRST call me and inform me to either reschedule the flight or they will provide the full refund for this. I asked them for the full refund and I received a mail of full refund from GO FIRST which is processed to Flipkart Travels.

But the Flipkart travels didn't provide me the full refund and instead of Rs.3854 which is refunded by the GO FIRST, the Flipkart refunded Rs.2818.

I spoke to the customer care and they said that is it their charges which includes convenience fee+discount offer+flipkart coins and so they deduct these from the full refund which is received from GO FIRST.

If airlines gives me the full refund for the flight then how can Flipkart partially refund this to me!

If I calculated then Flipkart charged me around Rs.7000 for 1 ticket and that is from Ranchi to Bengaluru which had cost me near Rs.5000 if I booked it without any coupon or offers.

This business typo is looks like a SCAM because if there is not my any fault then I have right to receive the full refund. How can they deduct it from it?

It is my request you to please go through it and resolve this issue. below is the full details and also I have attached the proof of the refund.

Name: Ashutosh Ranjan
Registered mail id: [protected]@gmail.com
Refunded issue PNR: J9DEPW
Bengaluru to Ranchi
Flight: G8 375

I am trying to make a purchase using a IDFC Easy Buy card.This is a card I have used with Flipkart many times am using I received the message "transaction was declined on the basis of risk checks" (see attached screen print).this problem Amazon also.
Please advise how to clear this, so that I can make payments as before.
I wish to make a purchase.

I have subsequently received one standard response after another promising this issue will be resolved in 24 hours, 48 hours... It's now 1 weeks later!! Appalling response from customer care. No response from anyone with any sensible information. Just the same standard responses. Seems impossible to get to someone who can resolve the problem Thank you.

Yours sincerely
Biswajit Majumdar
[protected].

I have purchased a Flipkart perfect perfect homes product back in 2019 which was installed by JEEVES byt the time. When I ask for dismantling or re installation owing to house shifting, there is no provision for the same neither from Flipkart side nor from Jeeves side. You can cannot arrange for after sales customer service support then why do they sell a product to fellow buyers? I would not have faced this scenario if I had bought from...

I ordered a back cover for One Plus Nord on 18th July 2021. The order was delivered on 23rd July 2021. When I opened the box, I found the colour of the product was different, so I asked for replacement. On 3rd August 2021, the company cancelled the request. I again called them to know, the reason of cancellation, then raised another request for replacement. They picked up the initial product and said the product will be delivered by 16th August 2021 and it was delivered on 16th August 2021. When I opened the box, this time the original problem was solved but the quality of the product is not good. The company has a policy that customer can either take refund/ replacement within 7days the product getting delivered. I called at their customer service number, but now the person with whom I was discussing the issue said, the product can only be REPLACED. They can't provide me REFUND which is asked for
Order Id: OD[protected]

I have created flipkart account three years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I had booked airticket on AirIndia from Mumbai-Amritsar for 17th July travel date. The Airline changed the direct flight to a one stop flight and hence i asked them to cancel and refund full amount. Subsequently, Air India cancelled the ticket and initiated full refund to Flipkart as it was booked through Flipkart. However, till date i haven't received my money. I also complained on Twitter but they are giving standard reply that we are checking....

I had placed order on 15 aug and just after 5 minutes of placing order specially requested to deliver it asap as it has to be gifted someone so please send asap if possible as I had placed order only by seeing the delivery date that will deliver by 21 which is ok as I think even I will request you to deliver asap but it was shown that the order will be pickup and dispatched by 17 but today it’s 19 aug and it’s still not pick up by courier company to deliver and when called customer care they said we don’t no anything can’t help as we can only see the details and can tell you what is written and as it’s still showing 17 it has to be pickup by courier as we can see but now it’s 18 but we can’t do anything and disconnect my call by again and again saying am unable to listen ur voice so ki awaz nahi aa rahi sir is liye call disconnect kar rahi hoo now you can understand by reading above Flipkart is worst company to buy anything

Hello I want to complain flipkart that I want to Order realme narzo 30 6gb ram 64 gb storage varient but till yesterday it was available but today when I have to oder it it shoes currently out of stock for 497001-Surguja Please make it available for 497001 by august 2021

Hey! I am facing issues while exchanging phone on Flipkart. I've been trying but Flipkart isn't accepting the IMEI number of the correct phone. If there's some solution to this or any other way to fix this so please let me know

My order not delivered now. i call many times to customer support. but they only give solution team is working wait and wait. i also write a mail to [protected]@flipkart. then i revived a blank call i say many time hello... but other end no one responding. i wait till 2 min then i disconnect the call.
then i received message that unable to reach. i can understand whats going on.
in last call your support person give me complain id: IN[protected] and she told me that do write mail to [protected]@flipkart.i asked her that i want talk to next level but she deny.

please help me and let me know what should i do. don't tell me wait.
i need solution.
status also not updating in app.

Order id
OD[protected]
Vikas Samadhan Ghate
Pay from Bajaj finance

I ordered mi tws 2c buds 1499/- and i received (dove soap).
and i called flipkart immediately then they told me your problem will be solved by 2nd august but my request got rejected again.
I called him more then he promised me your issue will be done by 4th august but got rejected again.
Then I called and told them my complete problem and they approved my request Then the next day Pitchkup boy came and he refused to take different product and also misbehaved with me.
And i call like this everyday on flipkart but they are not helping me at all.
It's almost 20 days now and Flipkart is making promises to me everyday but nothing has happened yet.
Please help me and refund my amount

I did shopping from flipkart.
for some reason my account blocked
But my balance pending
how do i pay it

I bought some groceries on Flipkart at 5th August, 2021. It supposed to be delivered by 8th, but it didn't arrive. Then it rescheduled for 5 times till date. Last time when it was on 19th, I called customer support, they said definitely it will be received by 19th, but just now received a message that it has been rescheduled for 24th. I am not able to cancel the order as well. It seems my amount is gone.

Last saturday I ordered a bosch washing machine 7 kg and it came on 17 th Aug but the product was damaged and they took it back and said it be replaced in 2 days after 2 days that is today, it's showing my order is cancelled and have not received my refund, I ordered the product for rs. 23, 640 but the refund amount is showing 23, 540 kindly resolve my problem, without any further excuses.

Dear Flipkart team,

My order I'd -
OD[protected]

I have received different colors for my product - gorgeous moment Set of 2 Gold + 2 Blue Foil Curtain Metallic

The color which I received was white and silver.
I have tried reaching out to you many times, but there is no response.

Kindly exchange and provide the correct color product or arrange a refund on my bank account.

thanks
name - Veena Choudhary
phone - [protected]

I bought a MiRobot Vaccum Mop on 1 May 2021. Sold by Consulting Rooms Pvt Ltd. Order No OD[protected]. I was to get the Input Tax Credit (ITC) for the GSt amount. But till date the supplier has not paid the GST. I ave spoken to Flipkart's Customer Care Centre five times. They will not lodge my complaint and give me a complaint number. They will not give me the supplier contact number so that I can pursue with the supplier. They wll not pay me the GST amount and debit the seller. They will not give me the superior officer's contact mail for me to send an e mail. In short, they do not want to resolve the problem.

Hello sir
Mene mera account me login kor rahu lekin login nehi horaha he likha aa raha heki aapka account inactive he isliye customer care se sampark korne keliye bola ja rahahe.

I want to return my product for that i talk to flipkart customer care but they refuse to recieve the product telling that return policy was not given from seller's point of view but when i was buying the product there was clearly mentioned that about replacement and return policy, the product which i purchased was not upto the mark which they mentioned in their bio so i want to return it. But they denied to give the refund and one of the customer care member was suggesting me to sell outside or to sell it to my friends .
My Flipkart Order ID: OD[protected]
Order Date ; 04.08.2021
Invoice Number : #FAHUE[protected]
Seller Detail : Shreyash Retail Private Limited
Ship from adress : L.R Dag No-174, 175, 176, 177, 178, 179, 180, 181, 182, 183, 184, 185, 186, 187, 2502, 1503, 2504, L.R Khatian no-5820, J.L No11, Situated at mouza- Belumilki
POLICE station- Serampore ' under jurisdiction of Pearpur Gram Panchayat ' District Hoogly PIN 712223, Hooghly
GSTIN - 19AAXCS0655F1ZV
I want my product to be return

I order a stove on 1st august, after delaying me for a week, I received a message of cancellation and apology regarding my order on 8th august.I reordered another stove on 9th august, after delaying me for week and filing lots of complaints against the delivery agency(ekart) and delivery agent, It has been 18th August today and I have no clue about my order. Am getting missed calls of 1-2 seconds from the customer helpline to maintain their records that they tried to contact me, but that is a fake story. I have talked to the customer service thrice and more and i have been assured my issue will be resolved by resolving they mean it will be canceled in the end. If they can’t deliver and don’t have certain objects, what’s the point of fooling customers and wasting their time and money? There was an extremely urgent need of it and that’s why i ordered it. I waited impatiently for more than two weeks and these people have been faking and fooling about the delivery. I got out for delivery messages everyday and by evening it was like sorry couldn’t deliver will deliver tomorrow. After constantly receiving these messages i tried to contact the delivery agent, He didn’t picked up my calls and his number stayed busy or on divert almost all time. I got to talk to him once on saturday and he said mam sorry not today but definitely you will get your order tomorrow ie. on sunday till 5pm. And had no clue about any delivery till now. Such a poor services of ekart and flipkart. They fool people and then don’t deliver products and very smartly they miss called me to maintain their records. I got an email by Shouryayan Basak(flipkart customer support) of telling me that they tried to contact me and they couldn’t which is literally a fake conspiring action. As a permanent customer of flipkart am very disappointed and I will take this issue to the court with all the proofs and calls recorded.