Flipkart Complaints & Reviews

I bought a tv on 23rd july in flipkart which was delivered on 24th july. Tv picture was not clear after 4 days . Order id: OD[protected]. I want to replacement of the product but they are not replacing. I called to customer care centre but they are not answering properly and they are ending my call in between discussion.today 8th day but my problem didn't resolved. Today They cancelled return also.

Order I'd - OD[protected]

My replacement orders are getting cancelled again and again even after getting approval from your technician and it's happening probably from seller's side or yours because I am eagerly waiting from any of the following solutions from your side
1) replacement
2) return
3) refund

I am ready for all of them but from last 10 days my life has became hell and has just one job to do - call Flipkart customer care

I totally understand it's my fault that I purchased product from Flipkart and that's why you are making me suffer for that, I assure you this won't happen next time I will surely delete this application as soon as I get my product or my money

I have paid through my debit card on 19th of July 2021 and the amount was of 50965

I orderes a camera on on 26 of July 2021, the delivery date was 4 of August and today is is 5 th of August and the product is not delivered yet. When i track order in Flipkart it shows that it is not packed after the 10 days of ordering please let me know . The parcel is very important to me

I have to pay money to pay later but my account was blocked so I cannot able to pay.. i approched customer care and support but they are not at all responding to this.. i asked them atleast to send a link of repayment but they didn’t even responded to that too … today I received a legal notice from Flipkart regarding payment… I don’t know how to pay.. even my cibil score is effected because of this my credit and personal loan got rejected too… please help me to solve this issue

Hello There,

The worst customer experience that I had with Flipkart

Order ID – OD[protected]

I have placed the order on 18 Jul 2021 and I have received my order on 20 Jul 2021.

Due to size issue, I have initiated an exchange request on 20 Jul 2021 which is approved by Flipkart and after couple of days exchange was canceled and I get the massage pickup agent will pick up your product and refund will initiate soon, after couple of day I received IVR from Flipkart that was like as confirm by pickup agent you don’t want to return your product we have canceled your return request, even the pickup agent did not reach out to me.

I have again initiated a return request with Flipkart app. Again the same thing has happened, I reached out to the Flipkart customer care executive and informed about the issue and she told me I have initiated your return request pickup agent will reach out to you soon, after a couple of days the same thing again happened and this scenario was repeated around 4 times today I received a message from Flipkart and there were information about the pickup and contact no. of pickup agent I did call and told him about 4-time pickup cancelation and I was asked him at what time you will be able to pick up the product he started shouting on me in avulsing language, again I was asked him is there any issue why you are shouting on me he was cut the call and I was trie his number 2-3 times but he was not pick up the call.

I just want to know from Flipkart is the right way to dealing with customers?

My concern is when pickup will happen and when I will get back my money?

And I also want to know what action has been taken by Flipkart against the pickup agent?

This is to inform you that I bought Apple 12 mobile through Flipcart. I received a product with damaged microphone which is why the receiver side unable to hear my voice. I did many calls to your customer care and everytime it is getting disconnected. When I am asking to transfer the call to their seniors it's getting diconnected everytime.I have recording of some of your communication. I can't believe that it was disconnected so many times just for network issue. It's really frustrating after investing such amount of money I am treated like this.I also get in touch with apple help centre they also told me it's a hardware issue and advice me to take this phone to the service centre physically. Flipkart has given me the option of replacement though till today I haven't received any call from the company. Now I am really scared that Flipkart again will deliver the damaged product which will be identified after few months and by that time flipkart will neither accept return or refund my money. If you see my transactions you can obseve myself as a loyal customer. However the way I have treated I lost my confidence in your company. I really don't want to buy your damaged product and need my money back. Shared all the prove earlier but yet to receive resolution of this.

Hope you will not disappoint my confidence this time.

Hi,

Recently, Flipkart has blocked my account without giving me any reason and when I contacted them, they just sent an email to me. Please see the below email text.

"We're sorry to let you know that your recent order has been canceled as our systems have detected that you've been making unfair use of the offers under our Token of apologies policy. This would also mean that you will no longer be able to login to your flipkart account. We are concerned and would like to understand the issues you are facing in a better way. Please reply to this email and we'll get back to you with an update."

I replied and asked them to explain the above as I haven't done anything like that, but again they sent me the same email as above.

Please contact Flipkart and resolve my issue.

I have ordered creative stage soundbar system on 24/07/2021 and they delivered on 24/07/2021. But HDMI ARC was not working at that sound bar.
I requested for replacement after visiting the registered tech. person.
The replaced one has been delivered on 27/07/2021. The replaced sound bar is having the same issue. The registered tech. persons from Flipkart have visited on 02/08/2021 and 04/08/2021. Both the tech. persons have confirmed that the product is defective.
Now, after calling several times Flipkart neither replace the defective product nor pick up call.
I want Flipkart immediately replaces the product or refund me.

I have parched a mobile on June 28 and received on June 29, after three days of purchasing I have registered my complaint in flipkart customer care. They are send their person three times, finally the person has find the issue in the mobile.
I have talk many times to the flipkart customer care but not get any positive response.

They are not change my mobile & not refunded my money.

Please take the necessary action again my issue.

My Mobile - [protected]

Sunil Kumar

Hello Sir/ Madam,

We have purchased a Marq AC from Flipkart on April 24th and the Order id is "OD[protected]". After 3 months of minimal usage, the AC stops working and it is still under a warranty period of 1 year from Jeeves Consumer Service. It is an H11 communication issue in the inverter AC and after multiple calls technician visited my location twice and took the photos but fail to repair it. After a few days,...

Hello Sir, I have ordered one product asus rog phone 3 from Flipkart.com non 28th July 2021, Although I have received the defective product and upon following up with them, I filed for return request on 2nd august 2021. They haven't responded anything with my return request yet also I tried to contact them many times upon they responded that "Because of server issue we cannot approve request" and they disconnect the call everytime after keeping me on hold. They are deferring to update me anything on my return request. Kindly help me out Thanks and Regards Sanket Andhale

Been a great day and night and I love you all students and

I dont like this phone at all!
I bought a realme phone but its not working good at all and hang all the time!!
My screen also got cracked just because i put my hand over it
Its not at all good phone!!
Please provide me refund else i will claim realme as worst company ever

I had ordered a furniture of tv unit webster of 55 inch which was delivered on correct date which was on 3rd of August but due to some flipkart software glitch installation ticket was not raised for my product and installation which was promised during order which was on 4th August is not done till today please help me out for my installation process

Hi sidhar kijiye bro I will have to get back to get back to get back to get back to get back to

My Flipkart orders online payment was successfully done but my product not showing in my Flipkart aaps order list

I placed order on 25 th July my expected delivery date was on 29 th July I didn’t get the delivery on that time then they given next time Line of 31 st July by that date also it didn’t happen I called more than 10 times to your customer support till now I didn’t get any resolution I’m just getting calls that your product will get deliver but I’m not getting delivery tomorrow is the last deadline that I got from Flipkart so I need...

I have ordered a book from Flipkart which cost around 390 inr. Though Flipkart is showing me the order is pending, the alloted ammount has been debited from my bank account.

Flipkart is showing not deliverable in many products in Pincode 791111. 791111 is the pin code of ITANAGAR, the capital of Arunachal Pradesh. Not deliverable in a capital region is shocking. We cannot buy from Flipkart even staying in a capital city of a State.

I have placed my order on 23rd July 2021. Product name is "Childcraft 6 Shelves Wardrobe Family Print Cotton Collapsible Wardrobe". As written expected delivery date was 30th July. But they are unable to delivered. After talk with multiple times with their executive they given commitment I will get my product before 5th August but still product not received. As per tracking product is already in my city and my nearest hub from last 5 days.
My order id is OD[protected]. They are not allowing me to cancel this order not delivering product.
They are using money from 23 July 2021 and not providing any resolution.