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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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M
mohsinrk2
Jun 26, 2021
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I have had ordered Inverter Bettery from flipkart on 10th June 2021, order id is OD[protected]. There
was no information given to me by the company no tracking information no courier info not even received single notification but one day all of sudden product status started showing as "delivered". Complaint id provided to me was IN[protected]. After that they said they will reslove this issue by 24th of June 2021 but on 24th of June they extended to 25th June 2021 now today is 26th of June 2021 status showing issue Unresloved.
Ever since then i was mentally harassed by them and no solution is provided yet. Please look into this matter.
Flipkart customer support has been notified about the posted complaint.
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    Sonurajeev
    Jun 26, 2021
    Resolved
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    Resolved

    Payment made on line on 22 april 21
    Payment done on line on 22/04/21
    Not received order till 26/06/21

    Flipcart Customer care not supporting /helping and trained

    Flip cart is a liar compamy and has not a customer policy there is no customer rights
    Aug 14, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Jun 26, 2021
    Updated by Sonurajeev
    Order ID:Od[protected]
    Payment made on line on 22 april 21
    Payment done on line on 22/04/21
    Not received order till 26/06/21

    Flipcart Customer care not supporting /helping and trained

    Flip cart is a liar compamy and has not a customer policy there is no customer rights
    Verified Support
    Jun 28, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      S
      sanjeev kumar
      from Palakollu, Andhra Pradesh
      Jun 25, 2021
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      Address: Flipkart India online shopping

      I have booked my order no.OD[protected] on dated 05/06/2021 online paid Rs.3690/- on the same day. Flipkart has neither delivering my order nor returning back my money after several requests on daily basis. Flipkart is giving intentionally financial, mental, physical and emotional harassments to me.
      +1 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 27, 2021
      Flipkart Customer Care's response
      We will revert on it.
      Jun 28, 2021
      Updated by sanjeev kumar
      Flipkart hasn't refund my money till today on dated 28/06/2021.
      Jun 30, 2021
      Updated by sanjeev kumar
      My complaint hasn't resolved by Flipkart till today on 30/06/2021.
      Jul 01, 2021
      Updated by sanjeev kumar
      Flipkart is using my money and intentionally not returning back. Take a strict action and return my money with compound interest soon.
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        A
        Anmol96074
        Jun 25, 2021
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        Address: Vill. Desu Jodha, Subdistrict Mandi Dabwali, District Sirsa, Haryana

        Sir.
        I want my flipkart account back because flipkart blocked my email account and i don't even have the sim which is running on it and i also have my flipkart plus membership in it. I have many order details in my account which I may need in future.I bought laptop and washing machine from this account. This is my personal account. I would be very grateful. What if you return my account?
        My mobile number is [protected],
        My email address is [protected]@gmail.com
        My username is Anmol Singh
        My aadhar card id is[protected]
        Flipkart customer support has been notified about the posted complaint.
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          G
          Gurdeep.Honey
          from Hyderabad, Telangana
          Jun 25, 2021
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          I ordered syska smart watch from flipkart and when i get delivery of my product that was used product as brand box sealed was open and product seems dirty with dust and little scratch's on the watch even watch was already preset with language and time.

          This related i have compliant with flipkart team but yet not get any solution as i ordered this was to gift my dearest one on occasion of their birthday on 27th Jun but neither product is replaced nor the return my money back.

          Please have a look into this matter and provide resolution on priority basis.
          Flipkart customer support has been notified about the posted complaint.
          Hi team, Still there is no resolution on my compliant even there is no single response from flipkart
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            S
            Sameer Vermawqwrqwrqwr
            Jun 25, 2021
            Resolved
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            Resolved

            Transaction amount exceeds the risk limits defined by the bank for this card flipkart

            Im trying to purchase a laptop and this error is showing please help as the laptop comes in stock very rarely and i want it ....
            +1 photos
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            Ankitaa1
            Jun 25, 2021
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            Address: 591/625 Baldev Vihar kharika, New colony Sundar marg, Telibag, Lucknow.

            I order cetaphil moisturing lotion and received 10rs filament just to give weight to that box. I need my money back please.
            Flipkart customer support has been notified about the posted complaint.
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              J
              Jena Suresh
              from Lucknow, Uttar Pradesh
              Jun 25, 2021
              Resolved
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              Resolved

              Hi, my order (OD[protected] is getting deliver which was supposed to deliver on 24th Jun 21.

              Pl share TAT asap for delivering by tomorrow itself.
              Jun 25, 2021
              Complaint marked as Resolved 
              It's not resolved/delivered
              Flipkart customer support has been notified about the posted complaint.
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                S
                Sarath Sharma
                Jun 25, 2021
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                Team, my flipkart gamezone account is blocked and unable to play any games in it. I would request your help to solve this. It's been two years.
                Flipkart customer support has been notified about the posted complaint.
                Sep 02, 2021
                Updated by Sarath Sharma
                Hi,

                Any update?
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                  S
                  svmglmr
                  Jun 25, 2021
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                  Given a complaint and without solving it marking as resolved in some seconds
                  +1 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 27, 2021
                  Flipkart Customer Care's response
                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                  Jun 27, 2021
                  Updated by svmglmr
                  [protected]@gmail.com
                  Verified Support
                  Jun 28, 2021
                  Flipkart Customer Care's response
                  Hi,

                  We'd like to let you know that post validation as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

                  Your kind understanding is appreciated.
                  Jun 28, 2021
                  Updated by svmglmr
                  ok then dont call me for flipkart pay later bill payment i wont pay it untill and unless a separate link is given for payment
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                    M
                    Muthu Selvam
                    from Chennai, Tamil Nadu
                    Jun 25, 2021
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                    I am a senior citizen from Chennai; i needed recharge batteries for my radio, which is my only entertainment. I ordered from Flipkart online; they sent me wrong ones without one side (+) poles projection, so not usable; I asked them for replacement and again they sent the same ones replacing my old ones, not usable again. But they write as ' closed, replacement accepted' inspite of my complaint feedback that the items not usable and wrong ones.

                    Order details OD[protected] of Flipkart

                    Such unscrupulous people like Flipakrt looting customers and Indian citizens; this is cheating by goons ; Govt should ban them from online business
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 26, 2021
                    Flipkart Customer Care's response
                    Hi,
                    Thanks for writing in. We regret to inform you that we are unable to find any details with the information shared. Hence, request you to share the order ID". Hope to hear from you soon.
                    Jun 28, 2021
                    Updated by Muthu Selvam
                    Order Id: OD[protected]
                    order ID OD[protected]
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                      S
                      svmglmr
                      Jun 25, 2021
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                      Flipkart Blocked my Account and there are pending somePay Later Bills to be cleared
                      Flipkart customer support has been notified about the posted complaint.
                      fraudster name amit singh mobile no [protected] and sending link for making payment of rs10 and then saying we will do and rs.10 is needed for unblocking account and government fees.

                      Be Safe from this cheaters

                      Flipkart Blocked my Account and there are pending somePay Later Bills to be cleared - Comment #3850116 - Image #0
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                        V
                        Vishal9767
                        Jun 25, 2021
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                        I have ordered new phone Mi 10 T Pro with exchange of my old phone Lenovo K6. They mentioned on website/app that they will accept old phone even if screen is cracked or body have dents. Only exchange value gets reduced. I have attached the screen shot. As per website/app, criteria to be met is IMEI number matching, phone should be switching on and same model as mentioned while placing order. I have met all criteria.
                        However, delivery agent refused to accept the old phone. When to talked to customer care, they only said sorry sir, but we can not do anything.
                        I have waited for 2 days for new phone, also I deleted all data from phone.
                        And after all that they refused the delivery.
                        Order ID# OD[protected]
                        +3 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 26, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Jun 27, 2021
                        Updated by Vishal9767
                        I am waiting.
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                          G
                          gauravboss
                          Jun 25, 2021
                          Resolved
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                          Resolved

                          Address: Krish Aura Society, Bhiwadi, Alwar 301019
                          Website: Flipkart

                          Hi Team,
                          I had ordered a Phone C12 Realme (order placed on Jun 12, 2021 Order ID OD[protected] and the product is showing delivered on next day but actually not delivered after a raised issue with the team he said that product is wrongly delivered mark in the system, please wait for some time, the very next day delivery guy call around 10 AM to come to the product delivery but he didn't come till 2 PM after follow up many times he using abusive language and cut the phone.
                          After many follow-ups with teams finally around 6 PM, he gave the delivery, and surprise the product packaging was very poor and damage, After checking the box the phone was not there.
                          Again call to CS team and escalate the situation and the team escalates the issue with the seller and resolution timeline given is 26th June, but the very next day message received "Your return request has been canceled and the query has been resolved now".
                          Again follow up many times with the team he escalates the issue and after 1-hour mail received "Your query has been resolved"
                          So 21st June evening around 5 PM I received the mail
                          "Hello Gaurav
                          We'd like to let you know that your recent request for the refund has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account."
                          Thanks,
                          Rumana R
                          Flipkart Customer Support
                          What the hell is going on, No calls, No follow-up with the customer regarding the product and account has been blocked but why and they still not providing any help.
                          I will take some legal action if they can't help.
                          Totally Frustrated.
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 26, 2021
                          Flipkart Customer Care's response
                          Hi,
                          We are sorry for the trouble caused with the OD[protected]. We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.
                          Hi Team,
                          This type of mails I had already received from your end..this is not a solution which you provide.

                          I want my money back and unblock my account ASAP.

                          If there is any issue with my orders please let me know I am always available to hear your concern regarding return and I had also send a mail regarding return issues.

                          Mail Body attached- on 26th June 2021

                          Hi Team,
                          As discussed I am writing my recent orders queries.

                          1. Realme c12 order - the order placed on Jun 12, 2021 Order ID OD[protected] and the product is showing delivered on next day but actually not delivered after a raised issue with the team he said that product is wrongly delivered mark in the system, please wait for some time, the very next day delivery guy call around 10 AM to come to the product delivery but he didn't come till 2 PM after follow up many times he using abusive language and cut the phone.
                          After many follow-ups with teams finally around 6 PM, he gave the delivery, and surprise the product packaging was very poor and damage, After checking the box the phone was not there.
                          Again call to CS team and escalate the situation and the team escalates the issue with the seller and resolution timeline given is 26th June, but the very next day message received "Your return request has been canceled and the query has been resolved now".

                          Again follow up many times with the team he escalates the issue and after 1-hour mail received "Your query has been resolved"

                          So 21st June evening around 5 PM I received the mail
                          "Hello Gaurav

                          We'd like to let you know that your recent request for the refund has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account."

                          Thanks,
                          Rumana R
                          Flipkart Customer Support

                          2. Order Durex condom pkt - I had order Durex condom but after delivery when I checked the package the package is fully sealed pack but in that package condom package was torn so that you know very well it's heigine product and I can't take risks for this type of product so that j can return the same after confirmation of your team members.

                          3. Noise fit colorfit pro screen guard - order qty is two numbers of screen guard but when the package open one part is okay and another one is torn and dirty condition so that I can create a return for the same.

                          4. Flipkart IrOn and Buildskill Pipe Wrinch - order delivery only single package instead of two and system shows that your product has been delivered . After checking the box there is no product on that box after that I raised complaint and the agent was after checking with delivery guy found wrong delivery and create refund for the same.

                          5. Mamaearth - Baby shampoo and boby lotion order but when the Product is delivered it's only 2 sample tube received and order qty is 400ml, so after raised query with your executive he confirmed that with the seller regarding my issue and estates the issue and after confirmation with the seller product is picked up and refund my money.

                          If you wants to more issue them let me know I am available 24*7 for my resolution but please unblock my account atleast.

                          Waiting positive response for your side.

                          Regarding
                          Gaurav Sharma
                          [protected]
                          [protected]

                          Refund/Replacement not Initiated Order ID OD222029219884038000 - Comment #3850519 - Image #0
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                            B
                            Bhuvneshwar850
                            Jun 25, 2021
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                            Address: #211b, Sector19

                            I buy product from flipkart and at same day i apply for return 3/6/2021 and its return date was 21 but still not return i also mark mail to ceo of flipkart you guys are now just frustrating me and i have been suffering through this problem, return this product asap order
                            ID-OD[protected]
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              Saravanan K
                              from New Delhi, Delhi
                              Jun 25, 2021
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                              My order of HERCULES Storm NV 26 T Road Cycle with Ekart Logistics - FMPC[protected] were delivered on 25/6/2021 at 2 pm. I have paid the installation and demonstration charge Rs 499. But till now the installation not done . I have made compliant it two time still now the installation is not completed.
                              Flipkart customer support has been notified about the posted complaint.
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                                Sudesh Sikarwar 000
                                from kasganj, Uttar Pradesh
                                Jun 25, 2021
                                Resolved
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                                Resolved

                                Address: vill bachhmai post amanpur kasganj

                                नमस्कार सर / मैडम
                                मैने स्टूडेंट्स कोंएक ऑनलाइन पडाने के लिए फ्लिप्कार्ट पर एक मइक आर्डर किया जो की स्कोरिया कम्पनी का था मेरे कई बार फ्लिप्कार्ट कों कॉल करने पर भि कोई सहायता नहीं हो पाई यह आर्डर 26/5/201 आर्डर किया था आर्डर न. ODI[protected] यह है क्रप्या सहायता करे
                                +1 photos
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 26, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
                                Fkipkar He ak Online Chor Hai
                                Fraud Karne vali Company he Mere 1399 Ka Item Missing Tha Or mere paise Nhi De Rha Hai Vpas

                                Wrong product scoria mini clip - Comment #3920125 - Image #0
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                                  S
                                  Shivam Gauns
                                  Jun 25, 2021
                                  Resolved
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                                  Resolved

                                  Address: H.NO 2153, Desai Nagar near sesa ground, Sanquelim
                                  Website: Flipkart

                                  Sir/ma'am,
                                  I had canceled the following order on 16th June and still the delivery was initiated. since the order was already canceled on my side, I knew I can refuse the order (as customer has right to refuse the order on door step if Im not satisfied with the condition of packing like tempering or like my case which is canceled). I got message regarding order couldn't be delivered. So I was relaxed as I was not worried about refusing it when deliverey boy delivers on my door step. But the delivery Boy delivers the order without calling me or handing me personally on doorstep as I was not provided to see my oder before refusing it.he just kept order directly on my door step without calling me before. Around 6-7pm I went outside my house and saw the parcel with flipkart labels.so I had call with the delivery agent and he recommended me to initiate return as I told him it is already canceled and he said that he will come to take the order back. I even called flipkart customer support regarding the issue and they said that return is initiated on the courier company side. But it has still not taken back. I hereby request you to Solve my issue. I have been handed the delivery of my canceled order and was not provided with the opportunity to refuse on my door step.
                                  It only has replacement and it is not my solution in this case.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jun 25, 2021
                                  Updated by Shivam Gauns
                                  Not resolved

                                  Verified Support
                                  Jun 26, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Chandni Basha
                                    from Mumbai, Maharashtra
                                    Jun 25, 2021
                                    Resolved
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                                    Resolved

                                    I have purchased lots of products and earned supercoins above 1000.I am Flipkart plus member also .I have ordered everything here without doubt sometimes they sent me wrong products, used products, damaged products many time .they tell 6 quality checkup but which is not done by them thats why i received old used damaged sometimes wrong products also.i have suffered lots of times because timely not delivered.my friends and family members also using my account 2 or 3 members that much we trust Flipkart .but sometimes disappointed us but i don't care .but now its blocked my account which I am feeling very bad .Also i have 500 supercoins in it and also i have to return 1 product 1500rs amount.
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 26, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Gurjarsingh
                                      Jun 25, 2021
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                                      Address: Flipkat balaghat india

                                      Im order mobile realme nazro 30 pro 5g and device camera is not working as expected so return it two time your technician also recomand it thats device is not ok. than why flipkart cancel my return . 3 time also im talk with your catumer support but problem not solve
                                      Flipkart customer support has been notified about the posted complaint.
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