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Flipkart Complaints & Reviews

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Updated: Nov 25, 2025
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D
dtard
Jun 12, 2021
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Website: www.flipkart.com

I have created flipkart account few years back with a mobile number. few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Old number- [protected]
New number- [protected]
[protected]@gmail.com
Flipkart customer support has been notified about the posted complaint.
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    vijay Kumar 400
    Jun 12, 2021
    Resolved
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    Resolved

    Address: Mumbai bandra

    The final resolving date
    Jul 30, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
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      Arjun PV
      Jun 11, 2021
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      Address: Kaloor, Cochin

      The final resolving date for a refund issue reported for the above order is getting postponed multiple times. After reporting the complaint a ticket is raised & a estimated resolving date is given. The day before resolving date the query is closed with a comment based on your discussion w/o a single call made.

      It is interesting that instead of the original complaint the resolving technique is annoying more.

      Multiple mails & calls were made on the matter but the result is nill . Hope this will find the concerned in charge.

      ORDER ID:[protected]
      Flipkart customer support has been notified about the posted complaint.
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        R
        Rahul354
        Jun 11, 2021
        Resolved
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        Resolved

        Address: Chirhia mohalla near coka cola agency

        My flipkart account- [protected] and [protected]@gmail.com
        +2 photos
        Aug 9, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 19, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          D
          Devadasu.a
          Jun 11, 2021
          Resolved
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          Resolved

          Dear sir
          I Devadasu, ordered LG Washing machine through flipkart order no. OD[protected] on 21st may by paying Rs.28, 200, flipkart given the delivery time on 31 st may 2021, but the delivery agent not delivered my item on that day, i contacted flipkart customer care they extended delivery time as 05th june and they provided delivery agent contact number, i contacted delivery agent to deliver my item and he denied to deliver and told that your item cannot be delivered as flipkart closed your Run sheet. I waited till 5th jun but again they not delivered on that day again i contacted flipkart again they extended delivery time 10th june, again 11 th june, again 12 th june and again now 16 june, i am unable to understand why this delay by flipkart and they are showing very negligence. Today i requested them to cancel my order and refund my money, it is also not allowing to cancel my order and it is showing the error as that your order cannot be cancelled as your item is under non returnable item. I am unable to understand, why flipkart is not delivering my item though i paid full amount and also it is not giving my amount back, Due to flipkart i suffering much in my day to day works and depressed .kindly help me and do justice to me. The customer care center people are not answering properly and disconnecting my calls without any resolution and extending my time again and again, I want my amount fully back along with interest and penalty and damage charges for inturupting my services and my time. amount.THANK YOU VERY MUCH 🙏
          Regards
          Devadasu
          Dy. General Manager (Finance)
          BSNL, hyderabad
          Mob. [protected]
          Aug 19, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Jun 11, 2021
          Updated by Devadasu.a
          Dear sir
          I Devadasu, ordered LG Washing machine through flipkart order no. OD[protected] on 21st may by paying Rs.28, 200, flipkart given the delivery time on 31 st may 2021, but the delivery agent not delivered my item on that day, i contacted flipkart customer care they extended delivery time as 05th june and they provided delivery agent contact number, i contacted delivery agent to deliver my item and he denied to deliver and told that your item cannot be delivered as flipkart closed your Run sheet. I waited till 5th jun but again they not delivered on that day again i contacted flipkart again they extended delivery time 10th june, again 11 th june, again 12 th june and again now 16 june, i am unable to understand why this delay by flipkart and they are showing very negligence. Today i requested them to cancel my order and refund my money, it is also not allowing to cancel my order and it is showing the error as that your order cannot be cancelled as your item is under non returnable item. I am unable to understand, why flipkart is not delivering my item though i paid full amount and also it is not giving my amount back, Due to flipkart i suffering much in my day to day works and depressed .kindly help me and do justice to me. The customer care center people are not answering properly and disconnecting my calls without any resolution and extending my time again and again, I want my amount fully back along with interest and penalty and damage charges for inturupting my services and my time. amount.THANK YOU VERY MUCH 🙏
          Regards
          Devadasu
          Dy. General Manager (Finance)
          BSNL, hyderabad
          Mob. [protected]
          Jun 11, 2021
          Updated by Devadasu.a
          Dear sir
          I Devadasu, ordered LG Washing machine through flipkart order no. OD[protected] on 21st may by paying Rs.28, 200, flipkart given the delivery time on 31 st may 2021, but the delivery agent not delivered my item on that day, i contacted flipkart customer care they extended delivery time as 05th june and they provided delivery agent contact number, i contacted delivery agent to deliver my item and he denied to deliver and told that your item cannot be delivered as flipkart closed your Run sheet. I waited till 5th jun but again they not delivered on that day again i contacted flipkart again they extended delivery time 10th june, again 11 th june, again 12 th june and again now 16 june, i am unable to understand why this delay by flipkart and they are showing very negligence. Today i requested them to cancel my order and refund my money, it is also not allowing to cancel my order and it is showing the error as that your order cannot be cancelled as your item is under non returnable item. I am unable to understand, why flipkart is not delivering my item though i paid full amount and also it is not giving my amount back, Due to flipkart i suffering much in my day to day works and depressed .kindly help me and do justice to me. The customer care center people are not answering properly and disconnecting my calls without any resolution and extending my time again and again, I want my amount fully back along with interest and penalty and damage charges for inturupting my services and my time. amount.THANK YOU VERY MUCH 🙏
          Regards
          Devadasu
          Dy. General Manager (Finance)
          BSNL, hyderabad
          Mob. [protected]
          Verified Support
          Jun 21, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            S
            Shivburkhawala
            Jun 11, 2021
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            I am added 70k gift card in my Flipkart account. And you will deactivated all Flipkart gift card without any permission. Please give me my money or activate my gift card.
            Flipkart customer support has been notified about the posted complaint.
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              J
              jainmahima
              Jun 11, 2021
              Resolved
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              Resolved

              Address: Moh Bhistiyan Awagarh Etah 207301
              Website: www.flipkart.com/flipkart/online shopping

              I have made the return request of my product Order Id: OD[protected] "AccuSure Pulse Oximeter" 3 times however no one came to pick my product. I tried to talk with the customer care of Flipkart, They are just delaying this process again and again.
              Request you to please take the relevant action against this inconvenience.
              +1 photos
              Jun 11, 2021
              Complaint marked as Resolved 
              I have made the return request of my product "AccuSure Pulse Oximeter" 3 times, It's been a month however no one came to pick my product. I tried to talk with the customer care of Flipkart, They are just delaying this process again and again. Request you to please take the relevant action against this inconvenience. Mobile no. 9897273498
              Flipkart customer support has been notified about the posted complaint.
              Jun 11, 2021
              Updated by jainmahima
              This request is not resolved yet. Please take a relevant action

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                S
                Shuhail Shamsu
                Jun 11, 2021
                Resolved
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                Resolved

                Address: House no. 3/969, eraveli,, Chirapuram, Mattanchery

                Hi,
                I have ordered LG wing ( AURORA GREY, 128 gb),
                order id : OD[protected]
                on 24th April 2021 and it's delivered on 26th April 2021. The pack i got was intact and after inserting sim i noticed that the signal strength is very low. I tried it with other operator sim. Then i also the signal is very weak, then the device started heating without any use. Then it's confirmed that the device i got is having complaint. I have given request for a return and replacement. Its the very bad experience that i have faced in flipkart. Even today is june 11 i havent got the technician visit. They are not even bothered about the situation iam racing. Its a total amount of 29999 phone. Its more than one month i have kept the phone in box, unable to use it. Now its seen that the flipkart has cancelled the return without any call or anything. I will go legally regarding the issue happened to me.

                Please do needful to get my phone replaced or i need the full amount refunded.
                +1 photos
                Sep 21, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  N
                  Naveen sharma239
                  Jun 11, 2021
                  Resolved
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                  Resolved

                  Address: Jaipur
                  Website: Flipkart

                  Remind 47 times.

                  Issue is not resolved yet how can seller disqualify my account, issue would
                  be resolved only if i am able to play again.you need to do further
                  processing with seller otherwise this wont work. On other online shopping
                  platform such problems are not seen.flipkart's services for costumer are
                  really poor. This is such a bad impression over your costumers.i have
                  mailed alot and yet the problem is not solved. Neither i have multiple
                  accounts nor i played with my id on other device.i have complained lot of
                  times and yet my issue aint ressolved i would request you inform the seller
                  you even dont have terms and conditions
                  Jun 12, 2021
                  Complaint marked as Resolved 
                  Email id. [email protected] Mobile no. 9636628882
                  Flipkart customer support has been notified about the posted complaint.
                  Note resolve complent
                  Naveen sharma239's [Complaint's author] reply, Jun 17, 2021
                  My problem noye resolve flipkart
                  Naveen sharma239's [Complaint's author] reply, Jun 17, 2021
                  My problem note resolve flipkart
                  Naveen sharma239's [Complaint's author] reply, Jun 24, 2021
                  My problem note resolve flipkart
                  note resolve complent flipkart
                  Naveen sharma239's [Complaint's author] reply, Jul 15, 2021
                  My problem note resolve flipkart
                  Naveen sharma239's [Complaint's author] reply, Jul 17, 2021
                  note response my complent
                  note resolve my complent flipkart 1 month

                  Issue note resolve flipkart - Comment #3862763 - Image #0
                  Naveen sharma239's [Complaint's author] reply, Jul 20, 2021
                  note resolve my complent flipkart 1 month
                  Naveen sharma239's [Complaint's author] reply, Jul 22, 2021
                  NOTE RESOLVE MY COMPLENT
                  Naveen sharma239's [Complaint's author] reply, Jul 27, 2021
                  REMINDER 8 TIME & NOTE RESOLVE MY COMPLENT FLIPKART
                  Helpful
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                  6 found this helpful
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                    N
                    Naveen sharma239
                    Jun 11, 2021
                    Resolved
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                    Resolved

                    Address: Jaipur
                    Website: Flipkart

                    For the past few days, game zone is not functioning on my account.
                    I am able to open the game zone but the game just won't start.
                    It just says something's wrong here. We encourage fair play in line with our terms and conditions
                    And provides an option to go back to game zone.
                    As far as i know and i have read, i have not violated any of the terms and conditions.
                    +2 photos
                    Jun 12, 2021
                    Complaint marked as Resolved 
                    Email id. [email protected] Mobile no. 9636628882
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 19, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      A
                      ARAVA VENKATESH
                      Jun 11, 2021
                      Resolved
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                      Resolved

                      Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru
                      Website: www.consumercomplaints.in/new_complaint

                      Hello sir, i ordered boat airdopes 402 bluetooth headset its delivered on 23 may 2021 i'll check the product is damaged or not? on the same day i will found some issue with that product on the same day'll put the product return they will accept but no one will pick up the product it repeated 3 times
                      return dates they will accept are as follows
                      1.29 may 2021
                      2. 05 june 2021
                      3.9 june 2021
                      4. 11 june 2021
                      a lot of times i request to flipkart customer care but no use
                      today also no one pick up the item i have call recordings
                      and screenshots also.
                      Note : product is delievered my friend address.
                      Thank you
                      +6 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 21, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        S
                        sureshtzy
                        Jun 11, 2021
                        Resolved
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                        Resolved

                        Address: Meenamangalam Street Thazhakudy post k k dist TamilNadu.

                        I have purchased a cricket bat from Flipkart through online last 25 days back. That time bat looking very nice on the outer part. Last two days before, the bat handle grip was teared. Now only I could see the broken handle is covered by the grip. This is not a not good business. Kindly provide the product in the finer way. You should not sale this kind of products to the customers.
                        Better you can refund the amount.
                        Thanking you.

                        Regards
                        Suresh
                        Aug 28, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Jun 11, 2021
                        Updated by sureshtzy
                        The company is not selling to the customers like this product.
                        Verified Support
                        Jun 21, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          S
                          Shradhey Tripathi
                          Jun 11, 2021
                          Resolved
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                          Resolved

                          I ordered Asus vivo book laptop from flipkart which was delivered on 4th June 2021.The product was faulty so placed a replacement request. But it is showing replacement date to 22nd June 2021 which is too long. Talked to customer support but they did not help much. This is a pathetic service.
                          Sep 15, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 21, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            nishikantdere
                            Jun 11, 2021
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                            Dear Team, I have bough the VU TV from flipkart. I bought extended warranty for it from flipkart which is promoted by flipkart with pride. The TV is not working properly since Dec 2020. I raised the concern with Jeeves and flipkart and they are sending executive at my place. The executive asks to replace some part which takes a month for arrival then half a month for fixing it. It has been fixed 2 times till now and again I have the same issue. So I dont want to repair of the product instead I need refund for my TV or new working TV.
                            Flipkart customer support has been notified about the posted complaint.
                            Dear Team,
                            No action on this till now.
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                              H
                              Himjyoti Bol
                              from Nagaon, Assam
                              Jun 11, 2021
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                              Hello, my Flipkart account bearing the email id: [protected]@gmail.com have been giving me a problem with changing my contact info.. a few years back I lost the number that I use to register my Flipkart account but that number is now assigned to somebody else which I learned from the telecom operator but as I need to update the contact info in my profile I need to change my phone number as they can access my account with the number and OTP. that's why I was trying to change my contact info but Flipkart is insisting on sending OTP that's been sent to the old number which is in the possession of someone else. therefore I would like to change my Flipkart contact information for security reasons.
                              Flipkart customer support has been notified about the posted complaint.
                              Dear team, no action has been taken by Flipkart on their side. Kindly look into that?
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                                sreesankar j
                                Jun 11, 2021
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                                Address: Banglore
                                Website: Www.flipkart.com

                                I accidently ordered an item in flipkart and they are not giving cancelation for my order and my money is getting debited. So please help me i talked to customer care support and they told they wont do the cancelation . The payment was done aytomatically because the credit card is auto registered
                                Flipkart customer support has been notified about the posted complaint.
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                                  khushi0401
                                  Jun 11, 2021
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                                  I purchased a guitar from Flipkart today, but have yet to get a confirmation email or message. I'd want to know if my order has been placed or not.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Hemanth860
                                    Jun 11, 2021
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                                    Website: www.flipkart.com

                                    My gift vouchers worth 1000
                                    500, 500 was deactivated please help me and resolve issue as soon as possible.
                                    1000rs is not a small amount for me please help me flipkart
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Rajbir Singh 30
                                      Jun 11, 2021
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                                      Resolved

                                      Address: Rajiv Gandhi cancer institute and research center Rohini Sector -5, Pin Code-110085, Near Rithala And Ambedkar Hospital

                                      Still my product is not delivered at the second given date (8.6.21) (10.6.21) whole day 4 to 5 time i discuss to customer care they promised me for the delivery at time today 7pm till. But here we can see from flipkart nobody / any excutive comes to my for delivery. This is not good situation being handle with customer from flipkart what action flipkart will.take towards this matter if customers suffering your irresponsiblity. Now how much i have to wait
                                      I was thinking flipkart is better then other but now i have to shift to other website for further purchasing.

                                      My product id is :- OD[protected]

                                      Kinldy take action and resolve my problem
                                      Sep 14, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 21, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        V
                                        VENNELA SREENU
                                        Jun 11, 2021
                                        Resolved
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                                        Resolved

                                        Address: Somasila(vi),Anathasagara(md),Nellore(dist)524301

                                        Dear CEO,

                                        My self Valluru Sreenivasulu, Working as software professional at one of the software company i booked a products form flip cart and its not been delivered as of today let me explain my concerns.

                                        1. My ordered products getting cancelled with out taken written or call confirmation who given right to cancel my booking order with out taking confirmation from me,

                                        2. My products delivery dates keep on extending if your not willing to serve products just stop the services because not serve product and not given proper response to the customer by your service representatives if you have doubts just listen the calls from my mobile number - [protected]

                                        3. If they deduct calls they never call back to the customer this is how treating customers?

                                        Last but not least sir many bigger org also shutting down due to not given proper response to the customers ofcourse you think i am only the one but if we post news in social media it increase business loss to Flipcart sir dont try to cheat customers with your delivery assurance dates.

                                        I want call form you if you can ill explain what my worries are.

                                        Thanks,
                                        Sreeni
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 21, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
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