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Flipkart Complaints & Reviews

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Updated: Aug 19, 2026
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A
arai-1
Jul 29, 2021
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Website: Flipkart

Facing issue in getting gyeser installed from Flipkart and also not able to return same.

Product delivered on 20-July
Initial installing eta :23-July
Post that whenever I connect with customer care - they say to wait for 24-48 hours.
Complaint already escalated multiple times.

I am yet to get any comm from Flipkart by when it will be installed.

Further, if I ask them to get it installed from other electrician, then they say that in that case if issue is found then product can not be returned.

I would be grateful if can get resolution.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
Flipkart Customer Care's response
Hi,
Greetings from Flipkart!
Order ID: OD[protected]
We're sorry for the trouble you had to go through.
We are sorry to inform you that the installation has been cancelled due to unforeseen reasons. The seller has initiated the refund of Rs.299/- on July 30, 2021 with reference number :[protected], and it will be credited on or before Aug 02, 2021 back to the source.
Incase if refund not reflecting in your account please you can contact the bank and raise a chargeback dispute.
Thanks for shopping with Flipkart!
Jul 31, 2021
Updated by arai-1
Hi,

Thanks for installation cancellation.
Could you confirm how to return if found something wrong with product during installation.
I am not getting return option on Flipkart.
Thanks for installation cancellation. However, now I don't have option to return due to long delay.
So, if during installation I find that something is missing or damaged then how to return.

Please note, I did not check because customer care reps asked me to wait for installation from Flipkart.
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    A
    arai-1
    Jul 29, 2021
    Resolved
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    Resolved

    Gyeser delivered on 20- July is yet to be completed.
    Initial installation date was 23-July. After that on every call to customer care they ask to wait for 24 to 48 hours.
    I am yet to get any timeline by when it will be done.
    Further, they are not allowing to get it installed from outside. By denying return incase some fault is found by external mechanic.

    Order number : OD[protected]

    I will be grateful if can get any resolution
    Sep 4, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 31, 2021
    Flipkart Customer Care's response
    Hi,
    Greetings from Flipkart!
    Order ID: OD[protected]
    We're sorry for the trouble you had to go through.
    We are sorry to inform you that the installation has been cancelled due to unforeseen reasons. The seller has initiated the refund of Rs.299/- on July 30, 2021 with reference number :[protected], and it will be credited on or before Aug 02, 2021 back to the source.
    Incase if refund not reflecting in your account please you can contact the bank and raise a chargeback dispute.
    Thanks for shopping with Flipkart!
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      S
      suman88papa
      Jul 29, 2021
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      Phone not yet shipped, waiting from Sunday. We are facing lots of problem as do not have a spare phone and not able to attend online classes because of the same. Very poor customer compliance and satisfaction from flipkart. Much better with Amazon. Whenever customer care is being contacted, only they tell to wait and do nothing except logging a complain. Also not able to contwct seller as contact number doew not exist.
      Please hrlp or i will have to move to consumer forum. Really pathetic from flipkart. I should get some gift card or voucher to make up for this harrassment.
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 31, 2021
      Flipkart Customer Care's response
      We will revert on it.
      Jul 31, 2021
      Updated by suman88papa
      Very pathetic...now customer care is telling that product cannot be delivered after 7 days of harrassment and telling me to cancel the product, otherwise it will be auto cancelled. Very poor customer satisfaction from flipkart.

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        A
        anjanreddy123
        from Hyderabad, Telangana
        Jul 29, 2021
        Resolved
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        Resolved

        I purchased a mobile with 16K in Flipkart.

        Mobile not have that much quality.

        Flipkart is not taking back the mobile.

        Flipkart is encouraging china products which are not having the quality.

        https://www.flipkart.com/order_details?order_id=OD[protected]&item_id=[protected...
        Oct 30, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 30, 2021
        Flipkart Customer Care's response
        Hi,
        Thanks for writing in. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Hope to hear fromm you soon.
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          N
          Navedshaikh88
          Jul 29, 2021
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          Website: Flipkart

          I have purchased Realme TV from Flipkart which is Delivered on 25th July and today is 29th which is expected Installation date but still I didn't get any call for Installation.

          I am just getting calls from Flipkart everyday confiming installation details like name address contact number but nobody is coming to install this Tv. I am very upset and fed up of following with Flipkart.

          My registered email id is [protected]@gmail.com
          Flipkart customer support has been notified about the posted complaint.
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            B
            bintunain8
            Jul 29, 2021
            Resolved
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            Resolved

            Website: flipkart.com

            I make an order on flipkart order id is OD[protected] the smartphone have i white dot on display and camera images are very darky i call to flipkart helpline they arranged a technician visit but the technician is very irresponsible he call me about 6:30pm and says he can come about 8 pm i requested him to come in bussiness hour today he is not responsing
            Sep 7, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jul 29, 2021
            Updated by bintunain8
            this is defect a white dot on display and camera is very poor

            Verified Support
            Jul 30, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              Z
              Zipnickks
              Jul 29, 2021
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              Address: Bangalore

              My order is not packed from 7 days from the order and shipping date is 31 Jul I have ordered product 22 jul
              Please help I have paid Emily money Also please help and how will I receive my products till 31
              Flipkart customer support has been notified about the posted complaint.
              Jul 29, 2021
              Updated by Zipnickks
              Poco f3 got
              Verified Support
              Jul 30, 2021
              Flipkart Customer Care's response
              We will revert on it.
              Jul 31, 2021
              Updated by Zipnickks
              When will I get my mobile I am not gonna pay emi cost if I did not get my mobile
              My right side Shoulder button sound effect is not working
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                H
                Harsh Ruhela
                Jul 29, 2021
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                Address: ghaziabad

                Why poco x3(6gb 64gb) is out of stoke from more then a month ?? when it will come back ?
                Flipkart customer support has been notified about the posted complaint.
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                  G
                  golu67
                  Jul 29, 2021
                  Resolved
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                  Resolved

                  I want to return poco X2 because of heating and battery draining problem
                  no action taken by Flipkart
                  product was not packed well seal is broken not as expected
                  Sep 6, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 30, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    T
                    TheKnight666
                    Jul 29, 2021
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                    It's been 6 days and my pre-ordered phone has not even been packed as of yet and everyone who ordered the same phone after me got the same variant from the same seller. Why yall even say the item is in stock even when it's not? now all am seeing is coming soon on the product and my prepaid order isn't even been packed yet. Very disappointed in Flipkart's service. My point of complaining is you guys shouldn't take orders when u don't even have the stock so basically I have to wait until the next stock arrives and then you're gonna pack the order and then ship it to me? that'll be way too long man in this way you're making your customers wait for their order for so long and now I don't know how long its gonna take to get that item back in stock but whatever it is it isn't fair the order page said item will be delivered by 28th of July 2021 and it's 29 now and now they're saying it'll be shipped on 1 august? u guys are so crazy am on my office leave because I don't have a phone anymore and because of your delay in shipment, my salary is gonna be deducted. and I can't work without a phone. And for the record, I pre-booked the phone and prepaid the whole amount. The seller is Truenet Commerce and the item am ordering is a Poco F3 GT handset.
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 30, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
                    Jul 30, 2021
                    Updated by TheKnight666
                    am still waiting as it's the 30th of July and the order still not been packed yet. Don't know what you guys are doing but please solve this asap.
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                      P
                      Prabuddha Mudgal
                      from Bengaluru, Karnataka
                      Jul 29, 2021
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                      Hi team,

                      My account has been blocked by Flipkart without any information and its more than year since its blocked.. please help unblocking my account as they think I am reseller... Please do the needful
                      Flipkart customer support has been notified about the posted complaint.
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                        V
                        Venkyvenky
                        Jul 28, 2021
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                        Address: Flipkart india

                        Hi,
                        There was an offer on the apple air pods pro (hearing device) on flipkart official application on 27.07.2021 @ Rs 17, 999/- I am really interested to buy the product. Accordingly I placed order on 28.07.2021 @ the above said price, after all details of shipping address, payment details was confirmed & the application declined my payment and price increased to Rs. 19, 999/- . This is really very unsatisfactory. I want the justice about getting the order at earlier price.
                        I am gonna sue the company officials & seller of the product ( true com retails) to court.

                        Order detail:
                        Apple air pods pro
                        Price : 17, 999/-
                        Order id : OD[protected]

                        Please escalate it on priority.
                        Regards
                        Flipkart customer support has been notified about the posted complaint.
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                          R
                          rishi15
                          Jul 28, 2021
                          Resolved
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                          Resolved

                          I have ordered Poco f3 gt for Rs. 23, 849/- on 24.07.2021 and i have paid the payment by Sbi mastercard debit card ending with 4530 but later on i have made decision to cancel the product.
                          They said that the refund has been done by sellers stating that:
                          "below are the details to confirm that the refund has been successful:

                          Refund Id:CR21072423341810306268605
                          Order Id:OD[protected]
                          Payment mode:Debit Card Sbi Mastercard
                          Jul 31, 2021
                          Complaint marked as Resolved 
                          Totally fake website this is
                          Flipkart customer support has been notified about the posted complaint.
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                            A
                            Andrew RK Dhavale
                            from Chennai, Tamil Nadu
                            Jul 28, 2021
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                            Address: Bengaluru

                            Flipkart exchange doesn’t recognise my phone’s imei number. It shows error: ‘entered imei number did not match with selected brand and model’. Since, I bought it from Sangeetha MobiIes, I checked for my phone’s authenticity using imei number and its good . I don’t see any other reason why it is not recognising. Please check and let me know.
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              Sagar2703
                              Jul 28, 2021
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                              Resolved

                              I've ordered a product, on 24/07/21, the product is still not packed as of 28/07/21. The promised delivery date was 27/07/21 by Flipkart.
                              The seller's name is - Truenet Commerce.

                              I've already paid for the product and even called the customer care of Flipkart, they told me it'll be delayed till 31/07/21. I'm so much unhappy and disappointed with this unprofessionalism of Flipkart and their sellers.

                              I want my product to be packed and shipped as soon as possible. As it's a valuable product.

                              If anyone faced the same issue please revert back ASAP.
                              Aug 2, 2021
                              Complaint marked as Resolved 
                              Flipkart called me and addressed the issue. Now the package has been shipped. Thankyou
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 02, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                I
                                Ipili Rakesh
                                Jul 28, 2021
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                                Address: Gunupur Odisha

                                Hello sir my name is ipili Rakesh Flipkart is blocked my account because I am a reseller I am not resell the product I am purchase that products for working on purpose and for my colleagues and my friends please unblock my Flipkart account

                                Flipkart number [protected]
                                Flipkart customer support has been notified about the posted complaint.
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                                  A
                                  Akshayasok
                                  Jul 28, 2021
                                  Resolved
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                                  Resolved

                                  Address: Truecom retail biwandi , maharashtra

                                  I ordered apple airpods pro from flipkart but I got the apple airpords normal version and I called the customer care and requested for a replacement but they are saying that they can't do nothing about. It's been almost 15 days I'm contacting the customer care and the seller is saying that return or replacement is impossible. The airpords pro original cost is about 25k but the product I got was only half the price, what should I do?
                                  Sep 11, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Jul 28, 2021
                                  Updated by Akshayasok
                                  They also asked me to file a petition about this issue, so I have given them a return complaint on the forms that was provided by flipkart and they also asked me to send photos and identify card . Till now they haven't done anything about it. And I have also done a study about the seller ( TruecomRetail ) there are lots of complaints registered against this seller regarding the same kind of issues.
                                  Verified Support
                                  Jul 31, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    D
                                    dascompany
                                    Jul 28, 2021
                                    Resolved
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                                    Resolved

                                    Address: Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
                                    Website: www.flipkart.com

                                    Main Jis product ka Paisa Diya mujhe nahin bheja aur Mujhe dusra product bheja Jab Main Usko P? liya to mujhe block kar diya abhi mujhe return Kar Rahe Na kya karna reply to kar do ?

                                    ORDER NO: OD[protected]
                                    Aug 29, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jul 28, 2021
                                    Updated by dascompany
                                    Kisi ka samay mat Jaya Kijiye bhai paise bhi liya Sab Kuchh liya FIR Bai ko Dhoka kar rahe hain Maine Aapka kya Bigada batao bhai . 40, 000 ka shopping kya Tumhare website mein uska fal Tumne de diya Mujhe .
                                    Verified Support
                                    Jul 29, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      dascompany
                                      Jul 28, 2021
                                      Resolved
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                                      Resolved

                                      Address: mumbai

                                      Mera order 20 tarikh Ko Mila lekin abhi tak replacement Nahin hua aur mere ko block bhi Karke Rakha .Main Kya Karun batao?
                                      Aug 29, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 29, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        A
                                        amangupta12
                                        Jul 28, 2021
                                        Resolved
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                                        Resolved

                                        I purchased SAMSUNG 28 L Slim Fry Convection Microwave Oven on 26th June 2021 with an amount of INR 10619 + 342 Flipkart coin (Payment on EMI) and it got delivered on 29th June 2021 and nobody came for Installation of the product from the company side as promised during the purchase and installation was canceled.
                                        The product was faulty and it was causing heating issues my mother somehow got saved from severe injury due to its heating issue, so I raised a return request on 9th July 2021 and the technician came to visit and confirmed that there is a heating issue then the return request was approved and the last date for return pickup was 23rd July 2021. I waited till 23rd July 2021 that somebody comes and picks up the product nobody came and I raised a complaint in Flipkart customer care and they promised to resolve the issue in 24 hours. yesterday 27th July I called them again to schedule the pickup and they asked for creating a new request I insisted to continue with the older one and they forced cancelled my return request saying I have requested or done it from my end which I have not done. I have call recordings with customer care.

                                        kindly refund my amount into my bank account and provide me with the compensation for the delay of the amount you guys has hold and to the probable injury, it could make to my family due to a faulty product ASAP.
                                        Sep 10, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 31, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
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