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Flipkart Complaints & Reviews

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Updated: Aug 19, 2026
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Flipkart reviews & complaints page 726

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M
Mahesh_K
Jul 26, 2021
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Flipkart Perfect Home King size bed was delivered to me on 10th July'21 with installation scheduled for 13th July'21. Today it is 26th July and nobody has come here to install the bed. Every time I call their customer care, they keep delaying our request and say that we cannot return the bed as it has not been installed yet, but they cannot find someone who will be willing to travel to Nagda and install the bed too. Every time they assign someone new from Indore, the installation person cancels the request as they are not willing to come so far away. But if the company is willing to deliver such an expensive and large product in Nagda, MP, they should have someone close by for installation too. I called them and also have a voice recording of the conversation.

I have requested them for a return and refund, but they are refusing to cooperate and keep extending the deadline for help. I cannot wait any longer and be rejected by another installation person, I just want to return the bed and get my hard earned money back.
Flipkart customer support has been notified about the posted complaint.
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    Dipika Chakraborty
    Jul 26, 2021
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    Address: 51, Jawpur Road. Roy Mullick Colony. Kundubagan. Kolkata- 700030

    I am a plus member of Flipkart. Still Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’. I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know. My flipkart id: [dipika.[protected]@gmail.com]
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 29, 2021
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
    Jul 29, 2021
    Updated by Dipika Chakraborty
    My registered email id is "dipika.[protected]@gmail.com".
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      S
      Shefali Devgan
      Jul 26, 2021
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      Kindly contact [protected]
      I have ordered apple watch but received 100 rupee watch inside.please help
      Flipkart customer support has been notified about the posted complaint.
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        Shefali Devgan
        Jul 26, 2021
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        I have purchased a apple watch but i got fraud 100 rupee watch inside please help
        Flipkart customer support has been notified about the posted complaint.
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          R
          RAJANIREDDY BODAPATI
          Jul 26, 2021
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          Address: Chilakaluripet, Guntur, Andhara Pradesh
          Website: www.flipkart.com

          I can reactivate my deactivated account.please reactivate my account
          Flipkart customer support has been notified about the posted complaint.
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            L
            lokei
            Jul 26, 2021
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            On 25th July 2021, I want to place my order. And I follow all the steps for make a order. I wish to complete my payment through my debit card. After Putting OTP, SMS came that amount was debited to my account but order not placed. Please provide me the solution to get my amount.
            Flipkart customer support has been notified about the posted complaint.
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              A
              A Aravindan
              Jul 26, 2021
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              Address: 409/264-B East Thiruvagoundanour Ramasamy Nagar Bypass, Salem - 636005

              I have a come across an issue during my Recharge through Mobikwik using flipkart app, below is the issue:

              Recharge request is placed for 797.71rs, as per the offer to utilize 100% of supercoin balance am expecting 797 coin to be deducted as I don't see any conversion rate specified in FAQ/TC or the Information screen. But only 495 rs was deducted through supercoin and the remaining was paid through a bank account of 302 rs.
              Issue here is my tidal supercoin balance before recharge was 2474 but after recharge it's 0 supercoins now.

              When I connect with customer support they are mentioning it was deducted with respect to the conversion rate, but as a customer i don't see any information related to this conversion rate and it's not my fault as It wasn't there in the terms and conditions. Am not satisfied with losing all my super coins because of the technical issues from Flipkart.

              Am not satisfied with the support on this issue and as being the legit & regular customer of flipkart and I don't see any issue from my side hence am requesting for the refund of my supercoin as there was no way I could see it as my fault.
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 29, 2021
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                P
                Pavansevakula
                Jul 26, 2021
                Resolved
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                Resolved

                Website: Flipkart

                I am willing to buy the oppo reno6 phone but I am unable to verify my phone's IMEI number showing error as unable to verify.

                I have tried many times but getting the same error.

                Need help
                Sep 1, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 29, 2021
                Flipkart Customer Care's response
                Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                  P
                  Pavni Sharma
                  Jul 26, 2021
                  Resolved
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                  Resolved

                  Address: F6, Vaishanvi Apartment, Mission Road, Kankhal Haridwar, Mission road
                  Website: Flipkart

                  I purchased boat earphones with order id" OD[protected] " on 14 may 2019 and
                  Recently i noticed audio problem. As the device is under warranty i contacted the product customer care and they informed me to submit the invoice.
                  The invoice is lost and also not found in my registered mail id. I checked in flipkart under my order but for this product invoice option is not showing.
                  Aug 31, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 29, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    8
                    8130 A Yajat Jindal
                    Jul 26, 2021
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                    I want to exchange my old phone while ordering a new one from flipkart but when I click on verify the imei no. It shows that it doesnt match with the product or brand...but when I check it online it is completely fine...even though I cross checked it by doing it on amazon...please resolve it as soon as possible as sale is ending in 2 days
                    Flipkart customer support has been notified about the posted complaint.
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                      Y
                      Yash bhambhani
                      Jul 25, 2021
                      Resolved
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                      Resolved

                      Website: www.flipkart.com

                      My flipkart account has been deactivated and now I want be activate it but it is not activating
                      My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
                      Pl solve this problem vastly
                      Email:[protected]@gmail.com
                      Aug 30, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 29, 2021
                      Flipkart Customer Care's response
                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                      Inactive Flipkart account
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                        S.Santhosh balaji
                        Jul 25, 2021
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                        Resolved

                        I was try to exchange my lenovo k8 note phone but when i try to enter my imei number it is showing it does not match with a mobile brand, now only i did my factory reset on my mobile.
                        Aug 30, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 28, 2021
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                          A
                          Anantha velan m
                          from Tirunelveli, Tamil Nadu
                          Jul 25, 2021
                          Resolved
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                          Resolved

                          I have ordered proclean godrej make product for RS.348 (including Rs. 50 shipping charge). But I have recieved two 500ml products with MRP Rs. 93 each. How can you support for the dealer who is charging( cheating) more than the MRP ?
                          Sep 2, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 28, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            B
                            Badal A Patel
                            Jul 25, 2021
                            Resolved
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                            Resolved

                            Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’. I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know.
                            Jul 27, 2021
                            Complaint marked as Resolved 
                            IMEI Number recognized by flipkart after made consumer complaint.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 28, 2021
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                              F
                              Faded Princess
                              Jul 25, 2021
                              Resolved
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                              Resolved

                              Flipkart continously says that my imei number and my phone brand does not match. I retried many times and I checked my imei again and again. My imei number appears to be clean. But flipkart keeps on saying that imei does not match with my mobile. My mail is [protected]@gmail.com.
                              Aug 31, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 29, 2021
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                                P
                                Pnkjmodi001
                                Jul 25, 2021
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                                Address: Supercomnet

                                I have ordered boAt Airdopes 281 v2 on 1st July 2021 but I received the fake product. I have also filed the complaint against this and request for a refund but my issue is not solved. Flipkart did not return the fake product and not even refunded my money. They told me that my refund request is cancelled and they can't do anything in it. So please help me in getting the refund of my money.
                                Flipkart customer support has been notified about the posted complaint.
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                                  A
                                  ANEECIA GHOSH
                                  Jul 25, 2021
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                                  Resolved

                                  I placed order today nd paid amount through upi, the amount was debited from account but order is not placed. I called customer care regarding the refund status but got no response.

                                  Order ID OD[protected]
                                  Sep 5, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 29, 2021
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the correct order ID in order to assist you further. Hope to hear from you soon.
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                                    S
                                    Sabareenath B
                                    from Mumbai, Maharashtra
                                    Jul 25, 2021
                                    Resolved
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                                    Resolved

                                    My flipkart account with the email address sabari.[protected]@gmail.com has been blocked out of nowhere. When asked about it, flipkart replied with a mail on 22nd July 2021 saying:

                                    "Hello Sabari,

                                    We're sorry to let you know that your recent order has been cancelled as our systems have detected that you've been making unfair use of the offers under our Token of apologies policy. This would also mean that you will no longer be able to login to your Flipkart account.

                                    Thanks,
                                    Naveen N
                                    Flipkart Customer Support"

                                    I haven't made any purchases during the time of my account getting banned (on July 19th 2021, prior to which there was no issues with the account), neither have I used any offers. When asked about the specific scenario for my account being blocked, the customer service at flipkart is giving no answer. The biggest issue is that I have purchased a "Mi 10t Pro" from flipkart and I bought the "Flipkart buyback guarantee" provided by flipkart.com along with the phone. Now that I can no longer access the account, the buyback guarantee is also no available, for which I have paid. I have been using the flipkart account for more than 7 years and this is the way they are treating their customers. Adding to the issue is the lack of a proper costumer care service. They give absolutely no information for any of your queries.
                                    Aug 26, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 25, 2021
                                    Flipkart Customer Care's response
                                    Hi,

                                    Order ID: OD[protected]

                                    We're sorry to let you know that your recent order has been cancelled post validation as our systems have detected that you've been making unfair use of the offers under our Token of apologies policy. This would also mean that you will no longer be able to login to your Flipkart account.

                                    Your kind understanding is appreciated.
                                    This is exactly what I am talking about. These guys dont even have a reason for blocking a 7 year old account! First of all, I haven't made any orders in the last 3 weeks. My last order on flipkart was a 200 something rupee phone cover on 6th July. I haven't made any order since. The account was fine till 19th of July. Then also, there was no order. When I was trying to log in on 20th, it said my account is blocked! I demand atleast a satisfactory reply as to why or what order triggered this nonsense action. These guys are absolutely the worst in customer service! The only reason they are able to continue business is because India has the worst consumer protection!
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                                      Shakti@45
                                      Jul 25, 2021
                                      Resolved
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                                      Resolved

                                      While exchanging my phone, my MI A1's imei number is not picking. It's showing wrong.i have shared the image of error.kindly rectify this issue asap.
                                      Sep 4, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 25, 2021
                                      Flipkart Customer Care's response
                                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                        prem kumar7
                                        Jul 25, 2021
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                                        I'm trying to exchange my mobile in Flipkart. after entering the IMEI number it says that it does not match with my device. Even though i entered the IMEI number given by my device company still it says invalid.
                                        Flipkart customer support has been notified about the posted complaint.
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