Flipkart Complaints & Reviews

We ordered 6 kurtis from Flipkart on 12th of June, 2021. We also paid the amount through online payment method. Now 4 of them got delivered after verifying the OTP with delivery person. Only two of them did not got delivered. Now the status of these two particular order shows delivered. When I contacted the customer care, they said that the delivery was made after verifying the OTP with me. So they can't do anything in this matter. Now I...

My Name is Pintoo Kumar registered mobile no is [protected] order I’d OD[protected] just look my transaction with Flipkart...But this time I really shocked I regularly buy/exchange my using mobile with new one from Flipkart..

Recently I exchanged my oppo F9 to with Oppo A54 and I was really shocked with the worst rear and front camera of OPPO A54 and within a hour I requested for cancellation and refund so that I can go for other option. So I got confirmation that product will get returned and amount will get credited into source account I have voice recording also if you want..Now today I got a call from Flipkart saying product can’t be returned or it will get replaced with the same product.

Please requesting you to kindly look into this on priority and do the needful.I will be highly obliged for the same

Order delayed by more than 10 days and no information. customer support always says to wait 48hours. They are not even cancelling order

Whenever I order something in sale, the desired item does not get delivered and they cancel the order. This is mentally harassing. It has already happened to me once and they are all set to repeat that with another order as the tracking details are not updated from the last 5 days and tomorrow is the delivery date. I don't want them to cancel my order again. Please help!

I have purchased OnePlus tv on 16th June and received the on 18th June.
The installation and demo with Jeeves was scheduled for 19th June, but on 19th morning I receive an automated call saying that the installation is delayed due to restrictions in our state due to covid19.
I called Flipkart customer care regarding this and they told me that I don't need to worry and that the installation will happen the same day and to wait till 7pm.
Still nobody came to install. Upon which I called flipkart customer care again to ask about installation and they gave me a new resolution date of 23rd June, but the restrictions do not seem to have changed in the state so I'm worried they will again delay/postpone the installation.
The customer care representative has advised not to open the package as it will void the replacement policy in case of any damages. But if it is not going to be installed. What is the point of buying and keeping a TV in the box if not going to use? PLEASE INSTALL ASAP!

I received incomplete Product. The main parts Hydraulic Piston is missing in my package. So I call the customer care. They told me that My Product is still not showing delivered so I have to wait for item to get updated for delivered. I have received package on 3rd June and estimated delivery date was showing 8th June but they have not updated yet. So again call the customer care for replacement or return my Product but they keep saying that We are trying to contact the seller but they are nit responding. You have to wait till the seller confirm the delivery of the Product. Today is 19th June. What should I do ? Please Help.
Regards,
RAVI KUMAR SINGH
EMAIL: [protected]@gmail.com

Order I’d-OD[protected]
Hi there..
I have ordered 4 items of
Naturewell Fish Oil (Triple Strength) With 1000Mg Omega 3 (600Mg) and I made online payment for all these products.. since the time it is showing delivered but I just got one of these products.. I have called several times and made so many complaints but there was no solution about it.. either I want all the remaining products or I want my money back.. if I didn’t get any response in 3-5 days about it, I am going to complain this issue to consumer court.. for the delivery of these remaining products I will give you maximum 7 days because it’s about to be 2 months since I have ordered the items.. this is last complaint I am doing to Flipkart, the next complaint will be to consumer court..

Hello
I'm here to report regarding bad experience from Flipkart, recently i procured a Kent ultra storage water Purifier from the Flipkart, the product i was ordered on june 01 and it has been delivered on 10th june, and the next day Kent technician guy visited for installation at home. but he realised there was an issue on water overflow sensor because it is broken while shipping time and he guided me for initiating return the item to Flipkart, 11th june itself I had initiated return request from my end and the first update from the Flipkart is technician will visit on or before 17 june and himself will rectify the error unfortunately service expert will not comes to rectify the error and so the First commitment was slipped from Flipkart end, and the second update from Flipkart is they will resolve the issue before 18 june, but again slipped the commitment from Flipkart end, I've have been closely chasing with Flipkart team to resolve this issue but their representative just called me and close the issue from their end without providing resolution it's just for their name sake. the third commitment from the Flipkart is they will resolve the issue before 21st june, but now it seems they are again failed on their commitment, now the return pick up is scheduled on July 05, until now already passes 19 days over but still now issue was not closed, i didn't experienced this much worst experience from any other online platforms, they all are ensure the delivery within 2-4 days and return pick up and refund within 1 day, as per last commitment i need refund amount before 21st june can't be allow any setback for this, should get the refund amount before 21st june its mandate. kindly help to provide instant pick up and refund for this and take necessary actions for their illness.
Order no : OD[protected]
Name : saneer
Mobile number : [protected]

I bought a foot wear in flipkart Rs.458, They sent a damaged one, Second time they replaced bigger size, So I was asked good product, but they told me we will pay back your money, But they paid only 121rs only. SO I raised a consumer complaint, I got a call from fipkart, stated that we will pay your 458, So I trusted them and return a product, but once returned they refund 121 only.

On receiving the order, the invoice was not there in the package and download invoice option is also not appearing on the app and the website.

The one day delivery is almost been 15 days and flipkart coustmer service executives are the world's useless people with a phone.

The mobile number which is registered with flipkart that is not working, and i can't change it due to otp

I am a seller on Flipkart. I received a used product in return from buyer.
Product cost 2600/-
Flipkart charged me about to 700 rupees for this order and return and i got the SPF Claim only 824 rupees.

How Flipkart Justifying Difference Between New And old one by 100 rupees?

I am not begger. I just want my Haq.

Received very old product, completed drity and all screw and nuts are Iron rusted. As I collected the detail products from manufacturing company that told me that product was bought from Mumbai in 2016.

This is wrt order no OD[protected] from Flipkart Grocery which was delivered to me on June 12th, 2021.
This order contained 19 items out of which only 9 items were delivered.
The delivery window for this order was 7 AM to 9.30 AM. It got delivered between 7.30 and 8 AM.

My house help went down to the lobby to collect this order from the Flipkart delivery person. He took all the items that he had with him and put them all in our shopping bag and my househelp came up with the items. He did not give her a paper invoice.

As soon as she came up, I checked the order and realised a lot of items are missing. I tried getting hold of the delivery person but he had already left the building without delivering the rest of the order.

I reached out to customer care at Flipkart immediately and received a call back from a customer service representative within 10 minutes. I was advised by that representative to do nothing till 9.30 AM saying that since the delivery window is open till 9.30 AM, the delivery person may come back and deliver the balance items.

The balance items didn’t get delivered by 9.45 AM and I tried reaching customer service again. I had to make 3 attempts at conversation and received no help - finally the 4th guy could help me. He said he will put in a Return request in the system for all the 10 items and that I shall receive my refund in a couple of days. I believed his claims and agreed for that.

Meanwhile I received the refund for 1 of the 10 items and I assumed I shall get the balance refunds too.

On June 14th, I received 3 text messages from Flipkart stating “Return Update: Sorry, your return request for ….. items cannot be fulfilled by the seller as the courier service provider has confirmed the delivery of the order with the product being intact.”

I immediately reached out to Customer service again and had to go through 4-5 calls again. First I was told nothing can be done about this and when I insisted on speaking to someone senior I was asked to reach out to customer service after 9/9.30 AM because no seniors start work before that. Another suggestion given to me was to wait till eod on 15th June since the issue was showing open in the system - I was told maybe the back end team will resolve it in a day.

Till date I haven’t received any resolution yet except a flurry of messages saying “Issue Resolved: Has your issue been resolved? We hope you are happy with the resolution provided.”

I do not understand what Resolution has been provided by Flipkart !!

I would like to understand when I can expect the refunds for my balance amount without any more multiple follow ups

Flipkart is fooling customers. They are increasing the MRP of the product and giving discount on that inflated price. I caught them red handed and showed them the proof. They are avoiding me while I try to contact.

Flipkart customer service is one of the WORST. They are no where near to Amazon who still run on ethics. While I tried to use 'call me back' feature, its phone field is disabled. While I tried to send mail (from support interface), it is not allowing document upload and giving me error. I tried multiple times only to leave it in frustration. Upon raising complaint, they called me from 044 number but there is no voice at the other end. Clearly, they do not want to speak to me still for the sake of the process, they called me. All I can say they are SHAMELESS.

Flipkart, if you still have iota of shame left, analyze my complaint related to incident number IN[protected] and call me back.

Punit

Very pathetic response from customer support I have registered a call 1st complaint on Sunday 13th June still now resolution not received and return not picked up.

After receiving the mobile on 4th day got black line on whole display.

I want the return of my mobile on immediate basis.

Mob - [protected]
Order ID - OD[protected]
Name - Vidya Baddepuri

I had ordered Naturewell supplement 2qty. Each qty supposed to contain 120tablets in 2bottles as per description.so, I am supposed to get 4bottles totalling 249 tablets for which I paid. But instead, I recieved only 60tablets(1bottle). I raised this issue with Flipkart 2times but they rejected refund saying that the product was delivered. True that product was delivered BUT INCOMPLETE DELIVERY, NOT AS PER ORDER QTY. Now, on the packing, it was written 2qty of the said product, delivery agent delivered the packet to me and left. Pls note nothing endorsed by me that delivery is done and complete and no codes exchanged..when I opened, I came to know that even one qty was not fully delivered, only one bottle containing 60tablets. Now, please tell me how can you guys argue that delivery is done???
Either get me a refund of Rs.702/- or get me 3 more bottles of the product..I will do whatever it takes until I get justice...2times already I raised the concern with Flipkart, this is my third and last with Flipkart. If I don't get a favourable answer, I would take it to next level..
Return ID -[protected]
Return ID -[protected]
Naturewell Milk Thistle with 800 mg of Silymarin for healthy Liver (120N)

I ordered the above material on 12th June 2021 till now the same not received even though when the material has reached the nearest hub.
No positive response from Flipkart as to when it will be delivered.
Appreciate your immediate response and timely action.
Regards,
Ramanan

@Flipkart, Why are you not hearing my issue, believe I am your genuine customer. PLEASE REFUND MY 978.0 TODAY so that I can buy my next ordered book . Please it's my humble request. Respond TEAM. I was never disappointed like this before from your side. I have blind faith on Flipkart.

Hello to whoever it may concern.
Order ID: OD[protected]
Order Date:[protected], 11:57 PM

I ordered a product namely 100 wooden bamboo toothpicks which according to the app was priced at Rs 94 with an additional 49 Rs shipping charge . So I payed a total of Rs 143. When I get the product what do I see, the MRP of the product is RS 25.(evidence attached)
A classic case of fraud. So when I tried to apply for a return, it says that the product has no return policy.
So I decided to do the next most sensible thing and call a customer care executive and surprisingly she cut my call after I told her the problem.
Although the amount isn't much but the disgusting customer care service of Flipkart has convinced me to not buy any product from the platform ever.
Any proper account of the product prices to the prices displayed in their pages should be matched.
Anyways I finally had to redirect my complain here to the Customer Complaints.
Hope the issue will be resolved soon.