Flipkart Complaints & Reviews

Order was placed on 10th july 2021. While placing order, delivery was shown as 11th july. So i was waiting whole day but in the night i got an sms stating the delivery will happen on 12th. I was fine by that as delay do tend to happen. On 12th again i got an sms stating the delivery will happen only on 13th. This is where i got so irate and contacted the customer service. Their service is so poor that first i spoke to executive named krish over chat. He was giving me all neutral answers and was not clear as well. Second he transferred the chat i guess, you will not believe, i kept on asking this executive his name, he did not bother to answer at all and was giving all foolish and rubbish answers. You can check in the images i shared. Again all of a sudden the chat was transferred to the another person and he gave me an ultimate answer stating the complaints mail id is no longer available. Swear on god these guys almost took 4 minutes to answer my queries. Same can be seen in the images i shared, especially the second executive. They do not have the courtesy to say i shall transfer or ask us to wait, they either bluntly transfer or do not reply itself.

I have been mentally harassed by the executive. No proper resolution provided and made me lose so much time.

I want this company to compensate for my ordeal and i'm willing to go as far as i can go to have this resolved or compensated. As i have been treated very badly as a customer even being a regular customer. Also i want those 3 executives to be treated or given proper training to handle the customer.

My complaint is that I had ordered my product from flipkart on 4th July but they sent my product wrong and I have repeatedly requested again and again saying that we will change, or money refund, they told me that money will be refunded by 11 july but till now i have not received any refund. I have lost a lot because of this, I want my money back, I am being given dates again and again, neither withdrawing nor giving refund

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

Mobile no - [protected]
Email id - [protected]@gmail.com

Sir, I had lost my old flipkart account registered mobile number and I want to change to my current number. Everytime I try to change my number it sends otp to my old lost sim card number and I am unable to change it. I have my registered mail id with me but i need to change my number pls help me in this regard.

Dear Flipkart,

Please train your customer service executives and delivery boys .

On Friday my phone was picked up, the delivery boy who had come has taken advantage of my 80 years old grandmother being alone at home, and stolen a Bluetooth headset which he filled her by saying it came with the package .

The pickup date was marked as 9th July, but the delivery executive came on 8th July itself when I was not at home .

I raised the complaint with Flipkart and requested them to kindly return my earphones, and have been kind enough at every step, even though they are all partners in this theft, today a lady from Flipkart had called me and spoke very rudely and told me that it was my mistake that the theft happened, and she told me to do what ever I want .

She told me I was using bad language cause I told her that the delivery boy was a thief, I hope Flipkart has the access to all the call recordings, so they can confirm on the same .

She told me to call the delivery boy directly and tell him to give it back.

Dear Flipkart I kindly request you if you have any ethics kindly return the headphones.

Flipkart customer care persons are disconnecting calls without even solving or registering complain. The number provided in your website for grievance officer is invalid.

I ordered Pixel 4A (Order ID: OD[protected] on flipkart . I received coupon (Get Google Nest Mini (1 Gen) for Rs.1/-) but I cannot redeem the coupon .I raised the issue and taken with almost 10 customer executives but still they are saying issue will be solve in 2 days . Its been 7 days still my issue not solved and If I cannot redeem the coupon within 7 days the coupon will become useless .One of the worst service ever. Flipkart always cheat customers and also they do fake offers for selling their products .

I have applied rs 164rs gift card after one day its debited form wallet status updated as egv deactivated.. i complained regard this to Flipkart but no use they didn't solve my issue

I have to submit invoice to seller for a warranty issue, but Flipkart is not giving me an option to download invoice, also the helpline chat was not able to help me with the issue.

My order tracking I'd is error.

Hello, My account was blocked with no prior notice. I have a 750rs Voucher code in that and they are saying they can't return back. What stupid policy is that which avoids you to pay customers money?. I want my hard earned money back.

Most of the products were cancelled my sellers and now they have blocked my account saying I cancelled and returned products.

I will have to take legal action against Flipkart if this is not solved.

Flipkart is such a disappointment, my orders always get cancelled after waiting for more than 15 days, I’ve trusted flipkart that’s why I ordered in emergency from this site, if the items cannot be shipped then it should have shown at the first place! Why does it have to make us await long just for nothing! I cannot trust flipkart I’m never gonna order from flipkart!

I want refund for this product is it is not the same product I jada purchased please refund it

With respect to Order#:OD[protected], I ordered a Samsung fully automatic washing machine with my old washing machine in exchange.

The delivery person came on Friday (9-Jul-2021) to verify the old product in exchange.

They spend 2 mins testing the product, but they didn't had time to properly test and verify the product in exchange and simply told me that they will again come back tomorrow and no one came back and now the product is cancelled and I didn't cancelled it from my end because my old product didn't qualified for exchange.

But genuinely speaking they were totally not aware how to verify and test the old exchange product. They just pressed 3-4 switches in the ood washing machine and said that it's not working. But that's not how it works. I said let me start and show how that works but they didn't had time and told they will again visit, but for 2 days no one came back and now they cancelled the order.

This is totally not expected.

And now Flipkart are telling me to place a new order? But now the product is not available at the same price then why should I pay now more for the same product due to un polite and unprofessional behaviour of the delivery person.

I don't want the refund, I want the product I ordered and at the same price. If my old product genuinely didn't qualified the exchange condition I was ready to pay the difference, but no one asked me for that.

So Kindly do the needful for getting my product back.

I placed an order at 2:46 pm
did the payment thru paytm upi money got deducted but on flipkart its showing
Payment not yet confirmed from the bank

Hii My name is Deepanjali..I am a regular user of flipkart and do shopping every month using flipkart pay later..and pay it before due date, always on time as can be shown in my track records also..
So for June pay later amount which needs to be paid in July, I opened the app as to make the payment and saw a late extra fee of 300 Rs.I called the customer care and told them about the issue and informed them that there was some issue in my mobile and I paying it today but please remove my late fee amount Rs300..but they told me that you need to IDFC bank for the removal of late fee of 300 Rs. I also asked the executive to make me talk to the senior but they cut the phone...3 times same thing happened..

Firstly, why should I pay extra fee of 300 when I m clearing dues..

Secondly, why I should talk to IDFC when I have shopped from Flipkart and not IDFC..

Thirdly such poor management and executive who don't know to talk and instead of transferring call to senior just cuts the phone...

Is this how you deal with customers??

Kindly remove 300 Rs from my flipkart pay later so that I can make the payment..

Flipkart is just wasting customer time. I have raised issue more than 6 times contacted 16+ customer executives but no use. Gift card deactivated because technical glitch from flipkart end but they not resolved yet.

Last week I ordered one product which was supposed to be deliver today but it has been canceled by Flipkart and now the product is out of stock and the same product with different product no is available with higher Price.

This happened second time with me with the same product.

I have orders on 8 july their delivery time was 10/07) 2021. Products arrived kanpur at 6:30 am 10/07/2021 but not deliver today upto 7:pm .

File a complaint against him and fine Required

I have ordered for 3 airbuds when its delivered am shocked because only one 1 airbuds in delivered box other 2 were missing in a package so am raised complaint at cs at flipkart so 2 -3 times its rejected so am again raised my issue in social media so i got reply from Team social media customer executives are Meenakshi banik & shreya gupta after that i got only 1 refund so again am shocked so again raised my issue bcz still 1 product refund is pending right so asking for refund is my right as a consumer after that flipkart delayed delayed for resolution on july 1st i got an email that (system detected your account because high returns in a order history.) whats this the product was missing so am raised complaint wt high returns ? Who will refund my amount 1299, so i kindly requesting you please refund my amount of one product which is still pending and also unblock my account

In email have attached pic of delivered box of flipkart which 3 products but i got only one product brand noise airbuds price for 1 product 1299/-