Flipkart Complaints & Reviews

I have ordered a fridge on 15th May 2019 (prepaid). But I had to cancel it. I got a mail stating that refund will be reflected by 27th May 2019.
After many complaints and visiting bank I got my refund on 25th May 2021.
That is after complete 2 years.

Every time I call Flipkart they said it was bank's fault. Simply lying on the face.
I'm asking for compensation for this.
How can a customer tolerate this type of service and false statements.

Order id :- OD[protected]

On 23 may 2021 i received the replacement product of my order and i found that the certain product is defective as it seems to switch off automatically after one hour o[censored]se.
Then on the same day i placed a request of return.
My product got picked up on 24-may-2021
And according to Flipkart they have refunded me the amount .
But at the same day i received a message from my bank that the amount of Rs 1249/- has been failed due to some technical issue . And the amount has not received by the bank.
Then i contacted to Flipkart they keep on saying me that the refund is successful and they provided me a bank reference number :- P2105241154005939664860 to contact with my bank when i contacted to the bank they said we are unable to track this number.
My bank name :- paytm payments bank

Now Flipkart is not returning me my refund .
Giving reason that we have credited the payment in my account .
But according to my bank payment of refund got failed and that's why i have not received the payment
For proof i am sending screenshot of message i received from the bank as well as my bank last one month Statement .
Also sharing screenshot of refund refrence number provided by the company .

Please help me with this problem🙏🙏

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: Naveen N
Phone: [protected]
Email: [protected]@gmail.com

I cancelled return ticket from muscat to Chennai,
I called Flipkart customer care and cancelled on 24/04/21.
I still haven’t got any refund amount to my bank account,
So I called today Flipkart customer care, they said that they have requested airline for cancellation and until now airline didn’t confirm the cancellation,
But however The airline (omanair) says that they have cancelled and refunded money on[protected].
I don’t know to whom to believe
The Flipkart customer care doesn’t give right information
No one answers customer care helpline
I am waiting for my refund to book another date and now am in big trouble because of delay in refund

Air ticket:[protected]/13/15
Flipkart Booking id : FF[protected]

Placed an order on 1st of May, 2021 for an Acer Laptop that was supposed to be delivered on 4th May. On 4th May, I got an email stating I will receive it on 8th of May. I kept calling their customer service to cancel the order but to no avail. I was then contacted on 12th of May by their customer care team stating I should cancel the order and place a new order so I cancelled the order, thinking it has been cancelled and placed a new order.

To my surprise, the previous order didn't get cancelled, is still active and the new order on 14th May that I placed hasn't arrived yet either. So now I have 2 laptop orders, both active, both have EMIs running and I don't have a laptop. Their support team itself isn't able to cancel the order and mention at every call that I will be contacted by the back end team but the call never arrives.

As of 24th May, I have called them 26 times, chatted more than 50 times but the issues just persists.

I have purchased MarQ(Flipkart sub brand) washing machine and took 3years extended warranty as well.

For this item installation they took 10days after delivering the product. Even after several calls flipkart not even responded. So mentioned in the review and they called me said like we are not adding those comments in review.

Now after 10 months the washing machine is not working, raised a complaint to MarQ on 18th May 2020.

They assigned to Jeeves team, they asked about washing machine complaint and after explaining they asked the photos of bill, washing machine and serial no barcode.

Below is the assigned details for repair person.
Dear Customer,
P.SAI SANTOSH (Call [protected], PIN 130) has been assigned for REPAIR of MarQ by Flipkart WASHING MACHINE (MQFLDG60) (Case ID: Ending with 9GYMNLX). Please expect a call from him. Click on http://fkrt.it/5OX02muuuN to find out more about the Jeeves REPAIR process.

-Flipkart

After sharing those details they jus closed the ticket without repairing the washing machine and not even answering the call. After complaint to flipkart customer care team, they are saying like no information on that we can't do anything.

Hi,
I'd booked an Air India ticket through Flipkart on 12 Feb 20. The travel
date was of 16 May 20, but then the pandemic hit globally and flights were
not operational during that period. I waited for the time period and then requested for cancellation in Nov 2020. Flipkart informed me to wait for 180 days to get my refund, now 180 + additional 45 days are over, but i haven't got my refund yet. They keep telling me the same thing that sir your ticket is in 'Cancellation Pending' status. Request Flipkart to take some action and stop keeping customer's money with them.
Please find below the details:

Name - SUMIT KUMAR MEHRA
Travel date - 16 May 20 from Cochin to New Delhi
E-ticket No. - [protected]
Booking id - FF[protected]
PNR - Y9EVP

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
Pls solve this problem vastly

I have ordered a product on flipkart on 14th May 2021, and the delivery of the same was on 20th may and they resheduled it to 24th May, that is today. The product has reached my city, Cochin, on 17th May 2021 and till now it is still there and they haven't contacted me . The product is still not out for delivery and I've waited till the promised delivery date.
Could you please tell me what is the delay and i need the product urgently .
The tracking ID of the product is in the screenshot attached with this mail .
This is very unprofessional that you even dont have a contact number for your Motherhub Cochin . Kindly escalate this issue to the relevant persons and expedite the reply

I have purchased items from flipkart since 5 years.
recently they block my account of telling unusually high returns from my account they block my account.
their is no unusually retunes have been made from my account.
the returns what i have made are like products recieved in damage condition ya recieved different items like this only. And one more thing my flipkart axis bank credit card also link to this account only. Please take necessary action on flipkart and unblock my account .

flipkart account id : t.[protected]@gmail.com

I ordered Samsung galaxy M12 on 13th may.
Order tracking ID-FMPP[protected]
The product is showing out for delivery from past 4 days but it is still not delivered to me.
I have called the customer care service numerous times but they don't update me anything about where the product is or exactly when it will be dilivered. Kindly look into the matter.

I ordered eyebrow Razors but instead got a pendulum clock.
I received my order on 24th May 2021.
I want to return the pendulum clock and get the product I ordered.

Please help me ... I have been booked mobile phone realme X50 it is RS. 25000 . today is delivery date but did not get any information tracking id is still pending 22 MAY AT BANGLURE ( no change location )

my oder id is OD[protected]

SO MAY TIMES CONNACT TO FLIPKART CUSTOMER CARE BUT DID NOT GET.. ONE TIME TO GET BUT CALL IS HANGH UP .

I AM BOOKING TO EMI PRODUCTS, EMI AND PROCESSING FEE IS TAKEN FROM MY ACCOUNT
MY NUMBER : [protected] / [protected]

I have ordered essential Grocery amounting INR 668.00 from Flipkart on 22 May2021 but my order cancelled from Flipkart with the reason mentioned in snapshot. I took INR 200 promotional discount. Please provide with 200 compensation voucher for that or deliver same order. Order ID - OD[protected]

Sir, I purchased via online a refrigerator on 10 may 2021, it was delivered on 14 th may 2021, but till now the item not installed. They also restricted to open the delivered item ourselves. They first promised the installation on within[protected]. They skipped that date and told another date[protected]. Again First told 21st evening 5 clock, then 7 o'clock then 12:59. Again promised on 24 th, till now no one called. Request to give permission too open from home. Refund the installation amount and warranty charge for the item.

I ordered redmi 9 power from Flipkart and Flipkart promise me to deliver at 23rd May 2021 but I didn't get my order yet and I also don't able to get any queries off my order I want to know about my order were is my order were is my shippment ther is no call for delay no call for today is some one spacial birthday and give him to surprise and company spoil everything I didn't get my order yet worst service ever I seen in my life a product price is 12999 rs and order id is FMPP[protected] and Ekart logistics is deliver my order there is no contact service off Ekart logistics services order come at near off my address hub but company tall me to take some time for 27 may Flipkart promise me to deliver in 2 days and know the say me wait for more time till 27 may please sir do something against the service and company it's a harrasment sir

I have ordered Grocery amounting INR 663 from Flipkart on 22 May2021 but order cancelled from Flipkart. I took INR 300 promotional discount. Please provide with 300 compensation voucher for that or deliver same order. Order ID - OD[protected]

I purchased headphones with order and Recently one ear peace is not working. As the device is under warranty i contacted the product customer care and they informed me to submit the invoice.
The invoice is lost and also not found in my registered mail id. I checked in flipkart under my order but for this product invoice option is not showing.

I have ordered an msi laptop from flipkart on 14 th of may, 2021 and the expected delivery date was of 19th of my but it's 23 nd of may today and my order isn't even packed yet. On 18th I asked customer care via chat they said it's some unforeseen issue faced by seller and we are gonna resolve it on 22nd of may. I waited till 22nd of may and then they said the resolution date had been revised to 24th of may.

Seller is "CORSECA"

Hi,
I have booked air india flight from your website an year ago (apr17-2020). Due to the covid, flight got cancelled and refund is still pending.

I have contacted flipkart team, Refund Pending on FF[protected] [Incident: IN[protected]].

Still i didn't receive any update from team. Please help me in expedite the process .