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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
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S
sreesankar j
Jun 11, 2021
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Address: Banglore
Website: Www.flipkart.com

I accidently ordered an item in flipkart and they are not giving cancelation for my order and my money is getting debited. So please help me i talked to customer care support and they told they wont do the cancelation . The payment was done aytomatically because the credit card is auto registered
Flipkart customer support has been notified about the posted complaint.
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    khushi0401
    Jun 11, 2021
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    I purchased a guitar from Flipkart today, but have yet to get a confirmation email or message. I'd want to know if my order has been placed or not.
    Flipkart customer support has been notified about the posted complaint.
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      Hemanth860
      Jun 11, 2021
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      Website: www.flipkart.com

      My gift vouchers worth 1000
      500, 500 was deactivated please help me and resolve issue as soon as possible.
      1000rs is not a small amount for me please help me flipkart
      Flipkart customer support has been notified about the posted complaint.
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        Rajbir Singh 30
        Jun 11, 2021
        Resolved
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        Resolved

        Address: Rajiv Gandhi cancer institute and research center Rohini Sector -5, Pin Code-110085, Near Rithala And Ambedkar Hospital

        Still my product is not delivered at the second given date (8.6.21) (10.6.21) whole day 4 to 5 time i discuss to customer care they promised me for the delivery at time today 7pm till. But here we can see from flipkart nobody / any excutive comes to my for delivery. This is not good situation being handle with customer from flipkart what action flipkart will.take towards this matter if customers suffering your irresponsiblity. Now how much i have to wait
        I was thinking flipkart is better then other but now i have to shift to other website for further purchasing.

        My product id is :- OD[protected]

        Kinldy take action and resolve my problem
        Sep 14, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 21, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          VENNELA SREENU
          Jun 11, 2021
          Resolved
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          Resolved

          Address: Somasila(vi),Anathasagara(md),Nellore(dist)524301

          Dear CEO,

          My self Valluru Sreenivasulu, Working as software professional at one of the software company i booked a products form flip cart and its not been delivered as of today let me explain my concerns.

          1. My ordered products getting cancelled with out taken written or call confirmation who given right to cancel my booking order with out taking confirmation from me,

          2. My products delivery dates keep on extending if your not willing to serve products just stop the services because not serve product and not given proper response to the customer by your service representatives if you have doubts just listen the calls from my mobile number - [protected]

          3. If they deduct calls they never call back to the customer this is how treating customers?

          Last but not least sir many bigger org also shutting down due to not given proper response to the customers ofcourse you think i am only the one but if we post news in social media it increase business loss to Flipcart sir dont try to cheat customers with your delivery assurance dates.

          I want call form you if you can ill explain what my worries are.

          Thanks,
          Sreeni
          Aug 9, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 21, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            K
            Kuttappan V
            Jun 11, 2021
            Resolved
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            Resolved

            We have ordered a IFB convention microwave oven (20l) costing Rs 9960 on 22nd of May 2021. The item we ordered is for a special purpose and function on 30th May.
            But it delivered on june 5th. The delivery boy said the installation will be done within two days. But we wait till today(June 11, 2021) during this period we called many times in the customer care number they keep on giving extended dates. But till now nobody has came to install the oven. What shall we do in this matter? Kindly take necessary immediate action to install the oven
            Aug 16, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 21, 2021
            Flipkart Customer Care's response
            Hi,

            Order ID: OD[protected]

            We are sorry for the issue caused. As per the update from the update, thank you for confirming that the installation of the product has been done.

            Your kind understanding is appreciated.
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              S
              Som1991
              from Bargarh, Odisha
              Jun 11, 2021
              Resolved
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              Resolved

              I have been trying to change my registered mobile number on Flipkart for several days. But every time I tried to change the number, it was showing that Identifier is already in use.
              I was open an account with the new number earlier, I deactivated the account one week ago.
              I contacted Flipkart customer service many times, but they cant resolve the issue.
              Please do suggest I update my new mobile number to my Flipkart account.
              Jun 29, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 21, 2021
              Flipkart Customer Care's response
              Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated.
              Jun 22, 2021
              Updated by Som1991
              Registered Email ID - ghoshsomnath.[protected]@gmail.com,
              Contact Number - [protected].
              Verified Support
              Jun 29, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Sumit Paul 29
                Jun 11, 2021
                Resolved
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                Resolved

                The following I have send to flipkart travel help:
                I had booked two tickets named Mr. Sumit Kumar Paul and Ms. Pritha Naskar (Booking Id:
                FF[protected] and PNR: N8YG7J) of go air through flipkart but airlines had cancelled that due to operational reasons. It's already more than 10 days, I called airlines, they had refunded to flipkart on the same day of cancellation but there is no progress on flipkart and on my flipkart application it's still showing cancellation is pending. I have called flipkart customer care several times regarding this issue, they are saying I will get full refund but it would take maximum 15 days to reflect on my account. I want to ask if the maximum time is 15 days it should started the processing atleast within 10 days. As I am going through a very tough time and hardly managing my expenses for leaving that's why I want my money back at the earliest.
                I am requesting you to look into my matter. It may be not important to flipkart but it's very crucial for me. If flipkart return my money within two days I will be highly obliged. I am attaching the documents below for your reference.

                But no issues has been resolved. After repeatedly calling customer service, they are giving me deadlines but not resolving my issue saying that some technical issues is there. If there any technical issues, It's absolutely your problem but I need my money urgently because I am going through a very tough situation in this pandemic.

                The following mail is send by go air regarding refund:
                Dear Smart Flyer,

                This is with regards to your reservation with GoAir of PNR N8YG7J. The applicable refund of INR 8958 has been processed to the same mode of payment as follows:

                If paid via net banking / debit card, the same shall reflect in your account within seven days
                If paid via credit card, the same shall be credited to your credit card account
                If paid via travel websites/ travel agent, the same shall be refunded to the travel agent who will process it to you, request you to please contact them directly
                In case of cash transactions, kindly send your NEFT details to [protected]@flygofirst.com
                Regards,
                Team GoAir
                Jun 12, 2021
                Complaint marked as Resolved 
                After trying rigorously they have refunded back. I have called customer care executives repeatedly and talked with senior managers. Initially they were giving me some excuses which have no authenticity at all. They were repeatedly saying that its a technical problem will be fixed soon. But I asked for further explanation which they unable to provide and as well as unable to deny my logic also. So eventually they refunded.
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 21, 2021
                Flipkart Customer Care's response
                Hi,

                Booking ID: FF[protected]

                We are sorry for the issue caused. As per the update from the team, thank you for confirming that the refund has been recived by you.

                Your kind understanding is appreciated.
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                  R
                  Rajeev@8004
                  Jun 11, 2021
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                  Address: Bangalore, karnataka
                  Website: www.Flipkart.com

                  Actually I had ordered apple airpods pro amounting rs 23965 on 3rd of June 2021 in the name of Rajeev with Order ID - OD[protected] and the product got delivered to me and when I unboxed and checked my product then I came that I have received a wrong product which was different from its website specifications who doesn't support ANC (active noise cancellation) and was a little damaged at the edges so I immediately raised a complaint on Flipkart on 6th June 2021 and asked them for a refund for which they even asked me for my photo id proof and I do have sent it with them the same day and they gave me assurance that my case would get resolved by 9th June and was escalated tot he concerned team then I got a mail from their team that the issue is taking expected than longer time to get resolved and they extended my resolution timeframe to 10th of June and when I connected with them today on 11 June then they are again asking to wait for some more time. What i mean to say is they are just giving me false assurance and asking to wait for another 24-48 hrs to get this checked but they are not resolving my concern and not issuing me a refund and my return window is also going to end the next day.
                  So, i would like Flipkart to approve my refund request and initiate me a complete refund (of rs 23965) asap of my hard earned money and take this useless product away by arranging a pickup, and please stop harassing me like this.
                  As a proof of all of it am attaching all the images below
                  Jun 15, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Jun 12, 2021
                  Updated by Rajeev@8004
                  Not even a single update from the concerned department responsible for the case registered..
                  Verified Support
                  Jun 19, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    V
                    Vaishanavi Sawant
                    Jun 11, 2021
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                    I brought a Bluetooth earphones and i got damaged product first than i exchanged it and got a new pair but its charger was not working so i refunded it. On order page it was showing refund complete but in my bank account the money was not added so i called the consumer care and they said that my bank account needed to be updated so i went to the bank and checked and asked if anything was needed to be updated and they said no i think the seller didn't refunded it please help in anyways possible.
                    Flipkart customer support has been notified about the posted complaint.
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                      R
                      Rajeev@8004
                      Jun 11, 2021
                      Resolved
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                      Resolved

                      Actually I had ordered apple airpods pro amounting rs 23965 on 3rd of June 2021 with Order ID - OD[protected] and the product got delivered to me and when I unboxed and checked my product then I came that I have received a wrong product which was different from its website specifications who doesn't support ANC (active noise cancellation) and was a little damaged at the edges so I immediately raised a complaint on Flipkart on 6th June 2021 and asked them for a refund for which they even asked me for my photo id proof and I do have sent it with them the same day and they gave me assurance that my case would get resolved by 9th June and was escalated tot he concerned team then I got a mail from their team that the issue is taking expected than longer time to get resolved and they extended my resolution timeframe to 10th of June and when I connected with them today on 11 June then they are again asking to wait for some more time. What i mean to say is they are just giving me false assurance and asking to wait for another 24-48 hrs to get this checked but they are not resolving my concern and not issuing me a refund and my return window is also going to end the next day.
                      So, i would like Flipkart to approve my refund request and initiate me a complete refund (of rs 23965) asap of my hard earned money and take this useless product away by arranging a pickup, and please stop harassing me like this.
                      As a proof of all of it am attaching all the images below.
                      Jun 15, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Jun 11, 2021
                      Updated by Rajeev@8004
                      No updates over my complaint as of yet???
                      Verified Support
                      Jun 19, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        Subhajit_88
                        Jun 11, 2021
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                        My flipkat is blocked since 1.5 year .Flipkat suddenly block my account without giving any proper reason, Now after that i contact customar care more then 30 times but they did't provide any solution .
                        Please help me regarding this.
                        Flipkart customer support has been notified about the posted complaint.
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                          Sachin Kedari
                          Jun 10, 2021
                          Resolved
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                          Resolved

                          Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,

                          Dear Sir/Madam,
                          My name is Sachin Kedari(Mobile-[protected]).
                          I was orderd mobile phone on flipkart on 7th of june, Expected delivery date is 10th june, Today is the delivery date, but there is no phone call from courier(ekart logistics).When I check order status, the status is shown out of delivery area(pincode-address mismatch).I expect call from courier service but there is no call from them, If they call me, I will collect my courier from hub.Also I orderd many more time on this address and they deliverd on time.
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 19, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            Mkjr Rjkm
                            Jun 10, 2021
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                            I want to return my order...but there is nothing shown my order in order page...
                            Flipkart customer support has been notified about the posted complaint.
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                              Subhan khan Rangrezz
                              Jun 10, 2021
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                              Address: SHERPUR CHUNGI, Gajraula - Chandpur Rd, Dhanaura, Uttar Pradesh 244231, India, Sherpur chungi near dr jindal

                              I boughat a motorola revou led tv from flipkart . Which was a defective from seller side. I placed a return request, then seller is ready to pay back full amount . So i order a new tv from amazon . But right now seller cancelled the return request. And i create a new request the pick up date was very long
                              Flipkart customer support has been notified about the posted complaint.
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                                Crystal Son
                                Jun 10, 2021
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                                Address: Mudhuguriki

                                Realme earbuds q
                                Flipkart customer support has been notified about the posted complaint.
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                                  Shradhey Tripathi
                                  Jun 10, 2021
                                  Resolved
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                                  Resolved

                                  I ordered Asus vivo book laptop from flipkart which was delivered on 4th June 2021.The product was faulty so placed a replacement request. But it is showing replacement date to 22nd June 2021 which is too long. Talked to customer support but they did not help much. This is a pathetic service.
                                  Order id: OD[protected]
                                  Aug 24, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 21, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    Magilan
                                    Jun 10, 2021
                                    Resolved
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                                    Resolved

                                    I ordered Laptop on 27'th April 2021, delivered on 1st May 2021.But the Laptop opened on that day product is totally defective.. We give return policy 4th May 2021..Nearly 2 months passed in Flipkart no service man came to pickup the Laptop.. I daily call to customer service., they always saying within 4 days return pickup process happen.. But already 2 months passed.. Today 10th june again giving pickup time now is 6.30pm..nobody coming.. Is this way in Flipkart handle the customer or delivering the defective products..
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 21, 2021
                                    Flipkart Customer Care's response
                                    Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated.
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                                      Gaurav1298
                                      Jun 10, 2021
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                                      Resolved

                                      I was ordered oneplus words earphone and when I receive that their phone not to as good as look like and found to be descriptive so I want to I want to return that your phone but delivery boy cancel the replacement order and company not giving replacement that's why my money has stuckup
                                      Aug 25, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 19, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        shivraj vaghela
                                        Jun 10, 2021
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                                        Resolved

                                        Address: Flipkart.com

                                        First of all where in flipkart's policies is it mentioned that a customer is allowed to raise only certain number of return requests? In nono of their policies they have mentioned that a customer isn't allowed to raise return requests more than a certain number of times! Additionally I ordered three pair of crocs from Flipkart, in which two of them were sold by the same seller, and one was sold by different seller, on delivery of three products, I faced a size issue in one product and two products were delivered of wrong color to me, so I tried raising return request for the product as it's return policy was eligible for 30 days, so they didn't allowed me to raise return request, so I called customer care and asked them to do so, it went on being rejected 10 times without giving any reason, customer care said there's no reason given why it's being rejected, they sent me text that seller has confirmed with the delivery guy that the product was intact while Delivery, what it has to do with the size issue?
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 21, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
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