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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 738

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M
mhdramzeen
from Thiruvananthapuram, Kerala
May 26, 2021
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Hi team,

I have received my order APPLE iPhone 11 on 04 May 2021, after unboxing I see a message prompting in the phone "Unable to verify this iphone has a genuine apple battery". So I took the phone to the Apple Authorized service center, they did the diagnosis and band denied the service as its not a genuine product and they asked me to contact the seller for the replacement, as its not a genuine product. I have shared Jobsheet with the flipkart as requested

Please see the Apple iPhone 11 order details:
Order ID: OD[protected]

Replacement ID:[protected]

I have raised a return request on May 6th, technician visit is promissed on May 14th, but it didn't happen. When I check with the flipkart support, they said will give a resolution on May 16th, it then extended to May 19th, then to May 23rd and now to 26th, it's going on.. Due to the technician visit is getting delayed, the replacement is getting delayd...

Can you please help me on this... am following with the flipkart support for the past 1 month, made more than 50 calls...
Aug 8, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 27, 2021
Flipkart Customer Care's response
We will revert on it.
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    S
    Shiv Parekh
    May 26, 2021
    Resolved
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    Resolved

    I ordered poco x3 pro on 22nd of may which was supposed to be delivered on 24th of may but they changed the delivery date without any notice and customer care service just gives false hopes...i want my product by today or tomorrow
    Aug 13, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    May 27, 2021
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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      Devanand Mj
      May 26, 2021
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      I have ordered HP pavilion gaming laptop worth Rs.49790 in Flipkart on may 20. It has been shipped on may 20th itself and it reached malur mother hub on 20th May 10pm. There is no further update on the order since the last five days. I have waited so long. Now i need my order to deliver it fast or else i want it refunded.order id: OD[protected]
      Flipkart customer support has been notified about the posted complaint.
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        S
        Sudeepsdp
        May 26, 2021
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        Address: Sector 46 Noida

        I ordered a laptop worth Rs. 69990 from flipkart on 15th of May 2021 which was supposed to be delivered on 17th May. They could not deliver and changed the new delivery date to 20th May. They again could not deliver on 20th and I cancelled the order. Next day Flipkart also sent me email that the seller has himself cancelled the order as they could not deliver the order and it was damaged in transit. But still the flipkart app not showing the updated status of order cancelled and even after repeated cancelling and emails from Flipkart everyday that the order has been cancelled they are giving me no update regarding the status of my refund. Very frustrated with Flipkart. My 70, 000 rupees stuck with Flipkart and no refund status being provided. Contacting customer care everyday but they are just asking me to wait and no resolution being provided. They actually have no idea how to resolve the issue. Please help.
        Aug 12, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          C
          caansh
          May 26, 2021
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          My return flight from Delhi to Male and back got cancelled as Airline made last minute changes. Airline informed me that they have cancelled my booking and amount has been refunded to flipkart. Now flipkart is not refunding my amount of 37114/-. They are making lame excuses every time I make a call to wait for 48 hrs and we will get back to you. Please look Into this matter
          +1 photos
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 27, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Jun 01, 2021
          Updated by caansh
          It has been a week and there is no reply
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            J
            Jitu cool 92
            May 26, 2021
            Resolved
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            Resolved

            Purchased baby walker on 2nd May, received on 7th May 21 on bad stiched and bad quality of product.
            Refund submitted on 9th May, pickup was planned on 10th but till 20th may no one came
            Issue raised to Flipkart via their mobile application
            Customer care used to call and listen to the issue an keep the phone on hold with no further response
            Again issue raised via twitter, same has been repeated refund accepted and pickup was planned on 24th May, still no one came neither received any call from customer care
            +1 photos
            Aug 6, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 27, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              S
              Salmon Francis
              from Kunnamangalam, Kerala
              May 25, 2021
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              Resolved

              Address: Indira nagar
              Website: Flipkart.com

              I have ordered a some essentials products from Flipkart and unfortunately they could not able to delivered on time. I have compliant against the same the same but the agent was eager to cancel the order even after I paid for all already. Also he said it will take 2 to 3 days will take to refund the amount. They have debited the amount in a fraction of seconds and for refund they need 3days time.
              1. now the question is why, refunds needs time?
              2.Why people should suffer for their failure, They should also pay back money for customers waiting time..
              Aug 10, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 27, 2021
              Flipkart Customer Care's response
              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                I brought a Mosquito Killer Machine from Flipkart for rupees 435 and it has been delivered on 27th April, 2021. I used the product for 2 days and found the product does not solve its purpose of trapping & killing mosquitoes. I requested for return of the product and refund the money on 30th April, 2021. The request was accepted by Flipkart and scheduled pick up of the product by 17thMay, 2021. Whilst, I was waiting for the pick up and eventually...
                +4 photos
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                S
                Seema Kumari Shahi
                May 25, 2021
                Resolved
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                Resolved

                Address: 1001, Nanda Tower, Kaushambi, Ghaziabad UP -201010

                Hello sir,
                I am a Flipkart plus member for more than 2 years. I have been always a loyal customer of yours.

                But my account has been blocked 5-6 days back stating that I have done some payment irregularities.

                Sir, I would like to firmly inform you that neither I am a business man nor I have done any insecure transaction. I have always used this platform for personal use.

                Please look into this matter and unblock my account soon.

                Waiting for some needful.

                Thanks,
                Seema Kumari
                Email- muskan.[protected]@gmail.com
                Mobile - [protected]
                Aug 13, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 27, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  A
                  Abhi97
                  May 25, 2021
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                  Hi, I want to buy a laptop that is currently only in stock on Flipkart, but it says out of stock for pincode 248002, idk why everything is out of stock for 248002- dehradun, and in stock for every other city, please I wanna buy that laptop now but when will this issue be resolved.
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    Siddhisharan
                    from Powai, Maharashtra
                    May 25, 2021
                    Resolved
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                    Resolved

                    I have purchased a saree with order no
                    . OD[protected] . Somehow I had returned it but I have not got my refund yet. .
                    +1 photos
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    May 25, 2021
                    Updated by Siddhisharan
                    I have purchased a saree with order no
                    . OD[protected] . Somehow I had returned it but I have not got my refund yet
                    Verified Support
                    May 26, 2021
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We're writing to you about your MANOHARI Embroidered Fashion Chiffon Saree with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1619/- has been completed on 16 May 21 and should be reflecting in your account by now.
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                      Naresh Thota
                      May 25, 2021
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                      Resolved

                      TV got delivered on 18th May and installation scheduled for 19th May. No one from installation team is called till 25th May and still waiting. Flipkart customer care agents asking to wait for 24hrs, 48hrs for an update on installation and not telling when installation will be done. Jeevs toolfree number is not taking cals about installation and flipkart is not giving any contact information.
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 26, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        N
                        nazirbasha
                        May 25, 2021
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                        I ordered flipkart instant gift card OD[protected] gift card worth 15k each) & OD[protected] gift card worth 15k each) from my flipkart account [protected]@gmail.com & my number [protected]. It's instant mail delivery flipkart digital gift card on 22 may total worth 30k. till now it is not delivered complaint raised no action yet from executive. They are just telling to wait wait & wait. I feel flipkart have looted me & folk my money. I have transaction details of money debited successfully from my card
                        Flipkart customer support has been notified about the posted complaint.
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                          S
                          sharon fernandes
                          May 25, 2021
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                          Address: Flat 5 shiv Sagar shiv Puri colony Chembur Mumbai-400071

                          Flipkart is misusing my details and product they supply not as per catalogue
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            sharon fernandes
                            May 25, 2021
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                            Address: Flat 5 shiv Sagar Chembur Mumbai...400071

                            Please check with Flipkart supplier hub dealer pinching ribbing misusing Bank ATM card details
                            Flipkart customer support has been notified about the posted complaint.
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                              abhinav banoth
                              May 25, 2021
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                              Resolved

                              I have ordered a fridge on 15th May 2019 (prepaid). But I had to cancel it. I got a mail stating that refund will be reflected by 27th May 2019.
                              After many complaints and visiting bank I got my refund on 25th May 2021.
                              That is after complete 2 years.

                              Every time I call Flipkart they said it was bank's fault. Simply lying on the face.
                              I'm asking for compensation for this.
                              How can a customer tolerate this type of service and false statements.
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              May 25, 2021
                              Updated by abhinav banoth
                              I don't know why this complaints shows as resolved
                              Verified Support
                              May 26, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                G
                                Gyanibaba
                                May 25, 2021
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                                Address: Lucknow
                                Website: Bengaluru

                                Order id :- OD[protected]

                                On 23 may 2021 i received the replacement product of my order and i found that the certain product is defective as it seems to switch off automatically after one hour o[censored]se.
                                Then on the same day i placed a request of return.
                                My product got picked up on 24-may-2021
                                And according to Flipkart they have refunded me the amount .
                                But at the same day i received a message from my bank that the amount of Rs 1249/- has been failed due to some technical issue . And the amount has not received by the bank.
                                Then i contacted to Flipkart they keep on saying me that the refund is successful and they provided me a bank reference number :- P2105241154005939664860 to contact with my bank when i contacted to the bank they said we are unable to track this number.
                                My bank name :- paytm payments bank

                                Now Flipkart is not returning me my refund .
                                Giving reason that we have credited the payment in my account .
                                But according to my bank payment of refund got failed and that's why i have not received the payment
                                For proof i am sending screenshot of message i received from the bank as well as my bank last one month Statement .
                                Also sharing screenshot of refund refrence number provided by the company .

                                Please help me with this problem🙏🙏
                                +2 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                May 26, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
                                May 26, 2021
                                Updated by Gyanibaba
                                I have contacted to the bank several times shared the reference number provided by Flipkart .
                                Bank costumer service team telling me that the transaction receipt or refrence number you are providing us is failed due to some technical issue.
                                No doubt transaction has been made in your upi but transaction got failed due to some technical issue and the amount is not received by us . That's why it's not reflecting in your bank account

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                                  N
                                  Naveen Nekkanti
                                  May 25, 2021
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                                  When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
                                  Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

                                  My login details are as follow:

                                  Name: Naveen N
                                  Phone: [protected]
                                  Email: [protected]@gmail.com
                                  Flipkart customer support has been notified about the posted complaint.
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                                    M
                                    Mohamed Iliaz
                                    May 24, 2021
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                                    I cancelled return ticket from muscat to Chennai,
                                    I called Flipkart customer care and cancelled on 24/04/21.
                                    I still haven’t got any refund amount to my bank account,
                                    So I called today Flipkart customer care, they said that they have requested airline for cancellation and until now airline didn’t confirm the cancellation,
                                    But however The airline (omanair) says that they have cancelled and refunded money on[protected].
                                    I don’t know to whom to believe
                                    The Flipkart customer care doesn’t give right information
                                    No one answers customer care helpline
                                    I am waiting for my refund to book another date and now am in big trouble because of delay in refund

                                    Air ticket:[protected]/13/15
                                    Flipkart Booking id : FF[protected]
                                    +1 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 26, 2021
                                    Flipkart Customer Care's response
                                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                    May 26, 2021
                                    Updated by Mohamed Iliaz
                                    Hi it was registered under indian mobile no : +91 [protected]

                                    But this number is not in use, since am in Muscat, and I cannot login to registered mobile because i won’t get OTP here

                                    I called to customer care for cancellation

                                    U can reach me in below

                                    Email : [protected]@yahoo.com
                                    Mob # :[protected]
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                                      UtilityLimb
                                      May 24, 2021
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                                      Placed an order on 1st of May, 2021 for an Acer Laptop that was supposed to be delivered on 4th May. On 4th May, I got an email stating I will receive it on 8th of May. I kept calling their customer service to cancel the order but to no avail. I was then contacted on 12th of May by their customer care team stating I should cancel the order and place a new order so I cancelled the order, thinking it has been cancelled and placed a new order.

                                      To my surprise, the previous order didn't get cancelled, is still active and the new order on 14th May that I placed hasn't arrived yet either. So now I have 2 laptop orders, both active, both have EMIs running and I don't have a laptop. Their support team itself isn't able to cancel the order and mention at every call that I will be contacted by the back end team but the call never arrives.

                                      As of 24th May, I have called them 26 times, chatted more than 50 times but the issues just persists.
                                      +2 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 26, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      May 26, 2021
                                      Updated by UtilityLimb
                                      I have received communication from FlipKart and they have committed a resolution on this. I will mark this complaint as resolved once my orders are cancelled and a refund is processed.
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