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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
Complaints 47288
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Flipkart reviews & complaints page 739

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B
badeea zaman
from Siliguri, West Bengal
Jun 9, 2021
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I bought Tajmahal Rich and flavourful tea of 250gm each of 4 packs i.e., 1kg, from Flipkart e-commerce website. When i searched it on the Google it shows 185 rupees of 250gm. When it calculated by 4 it costs about 740+ delivery charge. And Flipkart charged me with cost of 996.00 rupees. When i want to see the price tag on the box it's hided in dark black which is criminal offence under CONSUMER PROTECTION ACT. Hope you clarify my query.
Flipkart customer support has been notified about the posted complaint.
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    Vas Anth
    Jun 9, 2021
    Resolved
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    Resolved

    Payment has been done successfully but order not placed on 12 may. First time the amount debited of rs.649 but order not placed but second time after payment the order has placed. But the first time payment amount not refunded yet.
    Aug 9, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 19, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      naresh.haseja
      Jun 9, 2021
      Resolved
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      Resolved

      Order ID: OD[protected]
      Incident: IN[protected]

      The issue is I received my Washing Machine on 2nd June. I received a call
      from the installation team that they won't come to install as my address is
      very far from their office. I raised a concern with the customer care team
      who falsely assured that the installation would be done by 5th June 2021. No one called or came for installation.

      Then I called them again on 5th June 2021, they are now giving me a new date i.e. 8th
      June 2021. Again, no one called or came for installation. Sheer negligence.

      Is this the way a Flipkart plus member should be treated?
      Above that, I cannot cancel the order and request for refund since it's an
      issue with the installation.
      Aug 13, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 21, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        T
        TheYoPand
        Jun 9, 2021
        Resolved
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        Resolved

        Address: 176107

        I made so much score by playing the game in Flipkart by spending my games And why did you guys close my account? fix it fast You are closing the account like this without any reason.
        Aug 7, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 19, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          Vignesh3295
          Jun 9, 2021
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          My old phone number is deactivated long ago ..but now someone is using my old number and able to access my Flipkart account
          Flipkart customer support has been notified about the posted complaint.
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            vinodkumaar
            from Bengaluru, Karnataka
            Jun 8, 2021
            Resolved
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            Resolved

            I have placed an order with flipkart for a mask during covid times. The order number is OD[protected]. This was marked as delivered while I did not receive it. I have raised a complaint immediately and been following up for two weeks with no resolution from flipkart side. The issue I raised in their helpdesk is also marked as resolved and no way to reopen the case or escalate it.
            Aug 13, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jun 21, 2021
            Updated by vinodkumaar
            Thanks for following up, flipkart took action on the complaint and resolved it.
            Verified Support
            Jun 21, 2021
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We would like to inform you that we tried reaching you on your registered number 99******95 and 94******87 on 13 Jun 21, 10:00 AM but we were not able to reach you. We have sent a mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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              Vikash94702
              Jun 8, 2021
              Resolved
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              Resolved

              Hello I have requested for replacement of my product received on 1st June 2021,
              Order ID :OD[protected]
              Replacement approved by seller but pickup failed on 5th June then I requested again same day send then before the approval pickup was done by ECom express delivery on 7th June later on 8th June morning I received a message seller has approved your replacement. And now the status of pickup not showing in my order details even no tracking id is provided. I'm too worried and I think this can be a fraud with me. Please help me...
              Product: OnePlus Bluetooth earphone bass edition
              Order ID: OD[protected]
              Aug 13, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 19, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                R
                rajat_verma
                Jun 8, 2021
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                Website: affiliate.flipkart.com

                Till april i have an approved payment of Rs 3233 but till now i have not received the EGV, the approved amount should be more than Rs 2500. Earnings for/upto May'21 will be paid out as per the old threshold limit (i:e EGV Rs.2500/- & EFT Rs.5000/-)

                Sent mails to flipkart but no response.

                My tracking id is - djrajat00
                Flipkart customer support has been notified about the posted complaint.
                Still no reply...
                Still waiting...
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                  S
                  Snehal B D
                  Jun 8, 2021
                  Resolved
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                  Resolved

                  Address: U-1204,PARKSYDE HOMES, HANUMAN NAGAR, OPP RASBIHARI INTERNATIONAL SCHOOL, NEAR MUMBAI AGRA HIGHWAY, NASIK MAHARASHTRA-422003

                  I have purchased a saree(SAARA Checkered, Paisley, Woven, Embellished Paithani Pure Silk Saree- order ID OD[protected] worth Rs.2659/- from flipkart throughmy credit card. But i did not like the product so i requested for return and refund of Rs.2659/- to source of payment i.e refund back to my credit card. And i clicked the same at the time of return request. But i dont wat flipkart did. They refund me the money to flipkart gift card, which is of no use to me. Rs.2659/- is very big amount to me. I never use gift card and all. When i asked them, flipkart ia giving me an excuses of seller and all. Seller did so and all. When i purchase from flipkart, so it is my right to ask them. Flipkart is not helping me at all.
                  Please help me out to get my money back to my account. I didn't touch single penny. Whole amount is as it is in that gift card.
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 19, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    _
                    ___Abhi ____Rockzz___
                    Jun 8, 2021
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                    Address: Perumbaavoor

                    The account with this number needs to be activated [protected] ...Activate my flipkart account ... Not active my account...
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Sukumar Sarkar
                      from Mumbai, Maharashtra
                      Jun 8, 2021
                      Resolved
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                      Resolved

                      Address: Vill Nowapara No 2, PO Nowapara No 1,bongaigaon ,assam,783392

                      Since three day i am get the massage of out for delivery but still now did not get any call from them even i paid all payment. How flipkart will satisfy the customer with such 3rd class delivery system with Ecom express. This is happend second time with me...i ordered book which very much important for me as exam is coming.

                      My number [protected]
                      Requesting to take immidiate action from flipkart
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 21, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        A
                        AMmonugautam
                        Jun 8, 2021
                        Resolved
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                        Resolved

                        Fraud Flipkart customer care with us

                        Dear Sir

                        I'm Monu Kumar
                        My account no is [protected]
                        Email address is [protected]@gmail.com

                        I have been using Flipkart for shopping for last 6 years last year my account was blocked due just cancel a order due defects in the item even i was a plus member on Flipkart

                        I called many times i thik i called about 50+ time but they only tell a lie always even if you want to verify it then...
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                        Ankit Megha Goyal
                        Jun 8, 2021
                        Resolved
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                        Resolved

                        Address: PUNE

                        FLIPKART TEAM, before coming to main issue i would like to raise concerns over the behavior of your customer care executive on 8 Jun 21, morning 10:50am I got a call from FLIPKART but the executive lady kept me call on hold and then disconnected check the recording in your system

                        Now I purchased one AQUA GRAND RO water purifier ORDER ID: OD[protected].
                        This was damaged product and duplicate with extreme poor quality of Plastic (NON FOOD GRADE) which is hazardous to our health. Now the product after installation started leaking within 24hrs we called service centre, person from service centre visited us and confirmed that item received is having damaged filter because of which water started leaking inside. Now FLIPKART accepted return request, but till date there is no update on application.

                        My issue is with FLIPKART and custoemr care executive we do purchase from FLIPKART we don't know what seller is selling. SO flipkart must stop this cheating to their customers or if FLIPKART is involed then they must make good losses of their customers from their pocket
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 21, 2021
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble caused. We're writing to you about your Aquagrand Epic purify Mineral+ro+uv+uf+tds 15 L 15 L RO + UV + UF + TDS Water Purifier with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 5260/- has been completed on 15 Jun 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                          rktech097
                          Jun 8, 2021
                          Resolved
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                          Resolved

                          Website: affiliate.flipkart.com

                          I have some approved money in flipkart affiliate account..the amount has reached the threshold limit.. they are not clearing my payment since january 2021..First they said my kyc documents are expired because i was not active for 2 years please upload new kyc documents. I uploaded the documents on 20 april 2021.. But still they are pending every month they say your documents are pending with our finance team and will be approved by this month. I am listening this for two months.Please help they are just giving dates not results. Usually documents take 10-12 business days to get verified as they written this on their website. But they dont want to give money so they are making just excuses. please help a helpless customer.I shall be very thankful to you
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 21, 2021
                          Flipkart Customer Care's response
                          Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated.
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                            N
                            N BC x
                            Jun 8, 2021
                            Resolved
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                            Resolved

                            My Flipkart account linked with my phone number [protected], pls issue my refund amount of rs 4149 I had shared screenshot of order id and reference number provided by Flipkart, my account no is [protected], Shilpi Jha, branch name Kashipur samastipur,
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 19, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              Ar. Ankita Kashyap
                              Jun 8, 2021
                              Resolved
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                              Resolved

                              I had placed an order on Flipkart that contained 2 products, one worth 2299 and the other worth 3219.

                              I received delivery confirmation from Flipkart that both the orders have been delivered to me on 4th june whereas I DID NOT RECEIVE them. I immediately raised my concern with flipkart and they assured me that the issue will be resolved in the next 48 hours. 1 refund of 2299 has been initiated but the other is rejected 4 times by Flipkart and they claim that the product has been delivered wheres it has not been. I jave called flipkart customer service 8 times and 3 times they disconnected my call and the rest times they failed to provide me a resolution. They are conducting fraud and duping their customers out of money.

                              Please help
                              Sep 15, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 21, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Ar. Ankita Kashyap
                                Jun 8, 2021
                                Resolved
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                                Resolved

                                I had placed an order on Flipkart that contained 2 products, one worth 2299 and the other worth 3219.

                                I received delivery confirmation from Flipkart that both the orders have been delivered to me on 4th june whereas I DID NOT RECEIVE them. I immediately raised my concern with flipkart and they assured me that the issue will be resolved in the next 48 hours. 1 refund of 2299 has been initiated but the other is rejected 4 times by Flipkart and they claim that the product has been delivered wheres it has not been. I jave called flipkart customer service 8 times and 3 times they disconnected my call and the rest times they failed to provide me a resolution. They are conducting fraud and duping their customers out of money.

                                Please help.
                                Aug 19, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 21, 2021
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble caused. We're writing to you about your Aurelia Women Kurta and Dupatta Set, Aurelia Women Kurta and Skirt Set with order ID OOD[protected] We’d like to let you know that the seller has confirmed that the refund of Rs. 2299- + 3219/- has been completed on 08 Jun 21 and should be reflecting in your account by now.

                                Your kind understanding is appreciated.
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                                  A
                                  Ar. Ankita Kashyap
                                  Jun 8, 2021
                                  Resolved
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                                  Resolved

                                  I had placed an order on Flipkart that contained 2 products, one worth 2299 and the other worth 3219.

                                  I received delivery confirmation from Flipkart that both the orders have been delivered to me on 4th june whereas I DID NOT RECEIVE them. I immediately raised my concern with flipkart and they assured me that the issue will be resolved in the next 48 hours. 1 refund of 2299 has been initiated but the other is rejected 4 times by Flipkart and they claim that the product has been delivered wheres it has not been. I jave called flipkart customer service 8 times and 3 times they disconnected my call and the rest times they failed to provide me a resolution. They are conducting fraud and duping their customers out of money.

                                  Please help me.
                                  Jun 8, 2021
                                  Complaint marked as Resolved 
                                  Not resolved
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 21, 2021
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble caused. We're writing to you about your Aurelia Women Kurta and Dupatta Set and Aurelia Women Kurta and Skirt Set with order ID OOD[protected] We’d like to let you know that the seller has confirmed that the refund of Rs. 5518/- has been completed on 06 Jun 21 and should be reflecting in your account by now.

                                  Your kind understanding is appreciated.
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                                    Ravidatt
                                    Jun 8, 2021
                                    Resolved
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                                    Resolved

                                    Address: Flipcart

                                    I have order 2 time maccoy air cooler 70 litre with remote but both time recieved maccoy air cooler with bbutton, it's not a mistake after that 6 time taken request both coolers for refund but on the pickup date this refund automatically cancelled so need refund both coolers from flipkart on urgent basis
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Jun 08, 2021
                                    Updated by Ravidatt
                                    Another cooler order id-od[protected]
                                    Verified Support
                                    Jun 19, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      arun_777
                                      Jun 8, 2021
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                                      I had ordered Casio G-Shock watch (GW-9400-1DR) amounting to Rs.16, 993 and I was delivered a counterfeit watch! (Images attached for verification: Casio and G-Shock spelling on the watch is wrong)

                                      It has been more than a week but till now it is not resolved.

                                      Flipkart is forcing me to share my confidential documents (Aadhar card, Voter ID, Driver's license) to process my return request. I do not want to share the documents to due to privacy risks. Nowhere in their returns policy have they asked the customer to provide the ID proof to process the return request. So, why are they unnecessarily asking me to provide the same?

                                      I want Flipkart to -
                                      1. Process my return request without sharing my confidential documents (Aadhar card, Voter ID, Driver's license, etc)
                                      2. Send a replacement or refund the amount paid (Rs. 16, 993)

                                      Kindly help me out. All the images are attached for verification.
                                      Flipkart customer support has been notified about the posted complaint.
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