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Flipkart Complaints & Reviews

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Updated: May 15, 2026
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Flipkart reviews & complaints page 739

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S
Som1991
from Bargarh, Odisha
Jun 11, 2021
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I have been trying to change my registered mobile number on Flipkart for several days. But every time I tried to change the number, it was showing that Identifier is already in use.
I was open an account with the new number earlier, I deactivated the account one week ago.
I contacted Flipkart customer service many times, but they cant resolve the issue.
Please do suggest I update my new mobile number to my Flipkart account.
Jun 29, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2021
Flipkart Customer Care's response
Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated.
Jun 22, 2021
Updated by Som1991
Registered Email ID - ghoshsomnath.[protected]@gmail.com,
Contact Number - [protected].
Verified Support
Jun 29, 2021
Flipkart Customer Care's response
We will revert on it.
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    S
    Sumit Paul 29
    Jun 11, 2021
    Resolved
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    The following I have send to flipkart travel help:
    I had booked two tickets named Mr. Sumit Kumar Paul and Ms. Pritha Naskar (Booking Id:
    FF[protected] and PNR: N8YG7J) of go air through flipkart but airlines had cancelled that due to operational reasons. It's already more than 10 days, I called airlines, they had refunded to flipkart on the same day of cancellation but there is no progress on flipkart and on my flipkart application it's still showing cancellation is pending. I have called flipkart customer care several times regarding this issue, they are saying I will get full refund but it would take maximum 15 days to reflect on my account. I want to ask if the maximum time is 15 days it should started the processing atleast within 10 days. As I am going through a very tough time and hardly managing my expenses for leaving that's why I want my money back at the earliest.
    I am requesting you to look into my matter. It may be not important to flipkart but it's very crucial for me. If flipkart return my money within two days I will be highly obliged. I am attaching the documents below for your reference.

    But no issues has been resolved. After repeatedly calling customer service, they are giving me deadlines but not resolving my issue saying that some technical issues is there. If there any technical issues, It's absolutely your problem but I need my money urgently because I am going through a very tough situation in this pandemic.

    The following mail is send by go air regarding refund:
    Dear Smart Flyer,

    This is with regards to your reservation with GoAir of PNR N8YG7J. The applicable refund of INR 8958 has been processed to the same mode of payment as follows:

    If paid via net banking / debit card, the same shall reflect in your account within seven days
    If paid via credit card, the same shall be credited to your credit card account
    If paid via travel websites/ travel agent, the same shall be refunded to the travel agent who will process it to you, request you to please contact them directly
    In case of cash transactions, kindly send your NEFT details to [protected]@flygofirst.com
    Regards,
    Team GoAir
    Jun 12, 2021
    Complaint marked as Resolved 
    After trying rigorously they have refunded back. I have called customer care executives repeatedly and talked with senior managers. Initially they were giving me some excuses which have no authenticity at all. They were repeatedly saying that its a technical problem will be fixed soon. But I asked for further explanation which they unable to provide and as well as unable to deny my logic also. So eventually they refunded.
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 21, 2021
    Flipkart Customer Care's response
    Hi,

    Booking ID: FF[protected]

    We are sorry for the issue caused. As per the update from the team, thank you for confirming that the refund has been recived by you.

    Your kind understanding is appreciated.
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      R
      Rajeev@8004
      Jun 11, 2021
      Resolved
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      Address: Bangalore, karnataka
      Website: www.Flipkart.com

      Actually I had ordered apple airpods pro amounting rs 23965 on 3rd of June 2021 in the name of Rajeev with Order ID - OD[protected] and the product got delivered to me and when I unboxed and checked my product then I came that I have received a wrong product which was different from its website specifications who doesn't support ANC (active noise cancellation) and was a little damaged at the edges so I immediately raised a complaint on Flipkart on 6th June 2021 and asked them for a refund for which they even asked me for my photo id proof and I do have sent it with them the same day and they gave me assurance that my case would get resolved by 9th June and was escalated tot he concerned team then I got a mail from their team that the issue is taking expected than longer time to get resolved and they extended my resolution timeframe to 10th of June and when I connected with them today on 11 June then they are again asking to wait for some more time. What i mean to say is they are just giving me false assurance and asking to wait for another 24-48 hrs to get this checked but they are not resolving my concern and not issuing me a refund and my return window is also going to end the next day.
      So, i would like Flipkart to approve my refund request and initiate me a complete refund (of rs 23965) asap of my hard earned money and take this useless product away by arranging a pickup, and please stop harassing me like this.
      As a proof of all of it am attaching all the images below
      Jun 15, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Jun 12, 2021
      Updated by Rajeev@8004
      Not even a single update from the concerned department responsible for the case registered..
      Verified Support
      Jun 19, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        V
        Vaishanavi Sawant
        Jun 11, 2021
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        I brought a Bluetooth earphones and i got damaged product first than i exchanged it and got a new pair but its charger was not working so i refunded it. On order page it was showing refund complete but in my bank account the money was not added so i called the consumer care and they said that my bank account needed to be updated so i went to the bank and checked and asked if anything was needed to be updated and they said no i think the seller didn't refunded it please help in anyways possible.
        Flipkart customer support has been notified about the posted complaint.
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          R
          Rajeev@8004
          Jun 11, 2021
          Resolved
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          Resolved

          Actually I had ordered apple airpods pro amounting rs 23965 on 3rd of June 2021 with Order ID - OD[protected] and the product got delivered to me and when I unboxed and checked my product then I came that I have received a wrong product which was different from its website specifications who doesn't support ANC (active noise cancellation) and was a little damaged at the edges so I immediately raised a complaint on Flipkart on 6th June 2021 and asked them for a refund for which they even asked me for my photo id proof and I do have sent it with them the same day and they gave me assurance that my case would get resolved by 9th June and was escalated tot he concerned team then I got a mail from their team that the issue is taking expected than longer time to get resolved and they extended my resolution timeframe to 10th of June and when I connected with them today on 11 June then they are again asking to wait for some more time. What i mean to say is they are just giving me false assurance and asking to wait for another 24-48 hrs to get this checked but they are not resolving my concern and not issuing me a refund and my return window is also going to end the next day.
          So, i would like Flipkart to approve my refund request and initiate me a complete refund (of rs 23965) asap of my hard earned money and take this useless product away by arranging a pickup, and please stop harassing me like this.
          As a proof of all of it am attaching all the images below.
          Jun 15, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Jun 11, 2021
          Updated by Rajeev@8004
          No updates over my complaint as of yet???
          Verified Support
          Jun 19, 2021
          Flipkart Customer Care's response
          We will revert on it.
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            S
            Subhajit_88
            Jun 11, 2021
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            My flipkat is blocked since 1.5 year .Flipkat suddenly block my account without giving any proper reason, Now after that i contact customar care more then 30 times but they did't provide any solution .
            Please help me regarding this.
            Flipkart customer support has been notified about the posted complaint.
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              S
              Sachin Kedari
              Jun 10, 2021
              Resolved
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              Resolved

              Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,

              Dear Sir/Madam,
              My name is Sachin Kedari(Mobile-[protected]).
              I was orderd mobile phone on flipkart on 7th of june, Expected delivery date is 10th june, Today is the delivery date, but there is no phone call from courier(ekart logistics).When I check order status, the status is shown out of delivery area(pincode-address mismatch).I expect call from courier service but there is no call from them, If they call me, I will collect my courier from hub.Also I orderd many more time on this address and they deliverd on time.
              Aug 10, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 19, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                M
                Mkjr Rjkm
                Jun 10, 2021
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                I want to return my order...but there is nothing shown my order in order page...
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Subhan khan Rangrezz
                  Jun 10, 2021
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                  Address: SHERPUR CHUNGI, Gajraula - Chandpur Rd, Dhanaura, Uttar Pradesh 244231, India, Sherpur chungi near dr jindal

                  I boughat a motorola revou led tv from flipkart . Which was a defective from seller side. I placed a return request, then seller is ready to pay back full amount . So i order a new tv from amazon . But right now seller cancelled the return request. And i create a new request the pick up date was very long
                  Flipkart customer support has been notified about the posted complaint.
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                    C
                    Crystal Son
                    Jun 10, 2021
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                    Address: Mudhuguriki

                    Realme earbuds q
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Shradhey Tripathi
                      Jun 10, 2021
                      Resolved
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                      Resolved

                      I ordered Asus vivo book laptop from flipkart which was delivered on 4th June 2021.The product was faulty so placed a replacement request. But it is showing replacement date to 22nd June 2021 which is too long. Talked to customer support but they did not help much. This is a pathetic service.
                      Order id: OD[protected]
                      Aug 24, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 21, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        Magilan
                        Jun 10, 2021
                        Resolved
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                        Resolved

                        I ordered Laptop on 27'th April 2021, delivered on 1st May 2021.But the Laptop opened on that day product is totally defective.. We give return policy 4th May 2021..Nearly 2 months passed in Flipkart no service man came to pickup the Laptop.. I daily call to customer service., they always saying within 4 days return pickup process happen.. But already 2 months passed.. Today 10th june again giving pickup time now is 6.30pm..nobody coming.. Is this way in Flipkart handle the customer or delivering the defective products..
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 21, 2021
                        Flipkart Customer Care's response
                        Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated.
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                          Gaurav1298
                          Jun 10, 2021
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                          Resolved

                          I was ordered oneplus words earphone and when I receive that their phone not to as good as look like and found to be descriptive so I want to I want to return that your phone but delivery boy cancel the replacement order and company not giving replacement that's why my money has stuckup
                          Aug 25, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 19, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            S
                            shivraj vaghela
                            Jun 10, 2021
                            Resolved
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                            Resolved

                            Address: Flipkart.com

                            First of all where in flipkart's policies is it mentioned that a customer is allowed to raise only certain number of return requests? In nono of their policies they have mentioned that a customer isn't allowed to raise return requests more than a certain number of times! Additionally I ordered three pair of crocs from Flipkart, in which two of them were sold by the same seller, and one was sold by different seller, on delivery of three products, I faced a size issue in one product and two products were delivered of wrong color to me, so I tried raising return request for the product as it's return policy was eligible for 30 days, so they didn't allowed me to raise return request, so I called customer care and asked them to do so, it went on being rejected 10 times without giving any reason, customer care said there's no reason given why it's being rejected, they sent me text that seller has confirmed with the delivery guy that the product was intact while Delivery, what it has to do with the size issue?
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 21, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              Malaya Nayak
                              Jun 10, 2021
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                              Hi..
                              I booked a ticket on air asia dated 28April 2021, pnr..IUH7RI from bhubaneswar to goa but unfortunately the ticket cancelled by airline on that date.so on the same date I booked another ticket via indigo and complete my journey, same time airasia mail me that my money was refunded and pls contact flipkart for refund.then I mail flip kart on 14 th may and they assure me to to solve my issues by 17th may, they give me a incident no..IN[protected], after may 16 till date they have no reply and I tried to contact them several times by mail but they have no reply.
                              Pls..do needful for my refund.
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                Shravan Polasani
                                Jun 10, 2021
                                Resolved
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                                Resolved

                                I have charged more than RS 6000 on MRP
                                Aug 16, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 19, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  sivakrishna30602
                                  Jun 10, 2021
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                                  Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 56
                                  Website: www.flipkart.com

                                  Hi,

                                  I purchased mobile POCO X2 through Flipkart on March 25th . Within 2 months mobile stopped to work and it didn't turn on back. I reached Poco service centre and they said I got damaged piece from Flipkart. I tried to contact Flipkart to replace it or to refund my money back. They are not giving proper response at all. I keep on trying to contact Flipkart a lot of times, But they are not helping me.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Amit Kumar Bakshi
                                    Jun 10, 2021
                                    Resolved
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                                    Resolved

                                    Address: F 31 Shaheen bagh

                                    Mera order 7 June 2021 se abhi Tak deliver nhi ho pa Raha hai 1 bje phele delivery mag Raha hu toh. Kyu nhi de pa rahe hai delivery boy roj customer care se baat bhi hoti hai par koi sunne ko Raji hai isse phele bhi 3 baar continue shoping ki hai sab log 1 bje se phele deke Gaye hai ... Par isbaar toh haad hi Kar di hai Flipkart walo me
                                    Aug 21, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 21, 2021
                                    Flipkart Customer Care's response
                                    Hi,
                                    Order ID: OD[protected]
                                    We are sorry to let you know that your order for the product 'Nutrabay Wellness Fish Oil - 1000mg, 60 Capsules' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order.Your kind understanding is appreciated.
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                                      Sandipan Bandyopadhyay
                                      from English Bazar, West Bengal
                                      Jun 10, 2021
                                      Resolved
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                                      Resolved

                                      I paid for this laptop ASUS ROG Strix G15 Ryzen 5 Hexa Core 5600H - (16 GB/512 GB SSD/Windows 10 Home/4 GB Graphics/NVIDIA GeForce RTX 3050 Ti/144 Hz) G513QE-HN115T Gaming Laptop (15.6 inch, Eclipse Gray, 2.1 KG) link: https://www.flipkart.com/asus-rog-strix-g15-ryzen-5-hexa-core-5600h-16-gb-512-gb...

                                      Amount was 92984.00. I paid 92909.00 with some offers.

                                      Amount was debited and confirmed by the bank but order is not confirmed by flipkart.

                                      My email: [protected]@gmail.com
                                      Jun 10, 2021
                                      Complaint marked as Resolved 
                                      Got my funds back. They responded very well.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 21, 2021
                                      Flipkart Customer Care's response
                                      Hi,

                                      Order ID: OD[protected]

                                      We are sorry for the issue caused. As pe the update from the team, thank you or confirming that the refund has been credited back to your account.

                                      Your kind understanding is appreciated.
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                                        Rahul124Er
                                        Jun 10, 2021
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                                        Website: www.flipkart.com

                                        I ordered a book naming'mathematical physics by HKDass and Dr Rama verma on 1st of June 2021 but I received a wrong book naming Advanced engineering mathematics by HKDass .
                                        Flipkart customer support has been notified about the posted complaint.
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