Flipkart Complaints & Reviews

I have order redmi note 9pro max mobile phone(order id OD[protected] at price 16999 from flipkart and i received on wed 12th may 2021but product is not well performing as i aspected later on claim return request to flipkart .company send technical member for software update on my house, he came and he checked the mobile he notice that software is not updated than i request him claim return request because i am not satisfied from the product .he said well i put return request but later on i receiived update on flipkart site that your return request is rejected.
i am mentally disturb kindly help me.
applicant
vinay brahmachari
17th may 2021

I purchased a Blue-Star window AC in April through Flipkart. I was delivered a defective A/C as follows - Blue Star 1.5 Ton 5 Star Window AC - White (5W18GBTLV, Copper Condenser) at my Vaishali Ghaziabad address. I stay in Mumbai and had ordered the AC for installation at my parents residence in Ghaziabad.

Blue-Star Installation engineer advised at the time of Installation on 6th May that A/C is not cooling and has some defect. Then Blue-Star collected the A/C on 8th May to take it to workshop for checking the issue and later reported that Condensor coil is leaking and they will take 1 week for repair. I insisted that I want a replacement as it is a brand new product which has been delivered in a defective condition. They asked me to contact Flipkart for replacement as AC was purchased from FlipKart. I informed
FlipKart all the details and asked for a replacement immediately. But now I see that Flipkart has logged the issue as - "I want to know the details of the authorised service centres for an item". This is false logging of the issue. The real issue is that a defective product was supplied, which should be replaced immediately. I also gave necessary proofs to Flipkart customer care regarding the incident. I request a prompt replacement of the A/C. I had come here to attend my parents who were COVID infected and infact lost my father on 9th May. I had requested immediate attention while complaining to Flipcart. I need to leave for Mumbai by 25th May along with my mother who is now recovering.

Reference of purchase -
Order Id: OD[protected]
Order Date:[protected], 07:44 PM
Invoice No: FACBX[protected]
Invoice Date:[protected], 10:14 AM

As I think nothing can be done in India wrt Customer complaints, I am now thinking of asking Blue Star to repair the product and swallow the whole issue with a pinch of salt. Since we are staying in India, I have to accept the sufferings which come along with it. As in India we get beaten by sheer numbers and volumes. COMPLAINT ON THIS SITE IS MY LAST HOPE AS I AM PLANNING TO NOW SEND THE AC FOR REPAIR. PLEASE DO SOMETHING IF YOU CAN.

My order no : OD[protected] i have purchased a product from flipkart and product was missing in the box and package is also damaged sealed is also damaged totally disappointed and harassed by flipkart last 1 month I’m following up no resolution provided no calls nothing I have mentioned my issue on high authority, Twitter etc but all are beggars and thief help me to resolve my issue and refund my money from flipkart otherwise I’m filing a case on flipkart in newspapers headlines.

Order ID : OD[protected]

Total Amount was INR 497

app was showing gateway error
So I did the payment 2 times and money got deducted from my Bank
Transaction Number : VT[protected] and
Transaction Number : VT[protected]

I want to change my phone number in my flipkart account and I don’t have access to my old number.
When trying to update, it is sending otp to both old and new number.
Tried to reach flipkart support but they are saying, there is already a account with my new number.
They are not providing any solution to that.
I have orders from old number and want to continue to same account.
Please help

I ordered 2 cans of Pepsi but got only 1.

Dear Team,

I bought Ac from Flipkart which delivered on 14th and as per schedule installation need to be done on 15th May, but installation not done yet even I complaint in Customer care they said your query will resolve by 19th May now they said it will resolve by 21st May, I am really feeling helpless as nobody helping even they not providing technician contact number also, please help to get resolve this

Sir/madam
Myself prafull kumar
I am from purnea bihar 854301
I have ordered lg wing from Flipkart on 4th may and i recieved on 8th may when I checked it it was empty.just want justice from you.
Order id-OD[protected]

My flipkart account was blocked I want to return my I phone because it's. Damaged so please unblock my account number [protected]

As per Flipkart policy we return item within return policy but Flipkart cancelled it with unfortunate reason now Flipkart is denied to return it as saying seller not accepting return.

FMPP[protected]
I didn't receive the ordered product even after 12 long days of my order placed. There's no update about the delivery, neither in flipkart, nor on Ekart Logistics.
The Ekart Logistics says it's in the Motherhub_Jks since the last 12 days.
Kindly look into the matter and make my product delivered.

Hi,

We ordered a fossil watch from Flipkart to gift someone. Watch was received and gifted and within 1 week the watch stopped working and we requested return and replacement which was received (order ID - OD[protected]
The replacement received also turned faulty and now Flipkart wants us to work with fossil service center. For one it's an embarrassment to gift someone and then find product faulty and that too a branded one twice. Also how do we now chase service center when we bought from Flipkart. We feel faulty products being sold by Flipkart for branded stuff and put the trouble on customer to chase service center. Please assist to get a replacement from Flipkart.

Rupal Rawal

Name - Apurba Pradhan
Register mail - [protected]@gmail.com
Register phone - [protected]
My frist new Flipkart account, i order first time Mivi duopods M40 headset.
Price - 1479
But delivered damaged and empty box, item missing in the box. So, i complain Flipkart customer care and after 5 min blocked my account, and conversion going on day by day and calls, emails but not solved my problem.
One reason provide from Flipkart concert team detect our system high returns of your account but it's wrong reason provide me because i am order first time one item and also new account.
Please refund my money or provide new product. I don't want my account to be unblocked.
Order id-OD[protected]
Mivi TEDPM BK Bluetooth headset

I never purchased from Flipkart because Flipkart not support and also not solved and fraud me. Harassed me. Totally worst experience.
Please refund or replacement or return.
Please hat jor k bolra hu
Account nai chaiya.
I don't want my account to be unblocked.

Have created flipkart account 4/5 years back with a mobile number 3/4 years ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Booked an air ticket with flipkart on Aug 10, 20 (PNR H2L8N) which i cancelled on the same date but i cancelled it i called flipkart customer care and they assured me that i will get a full refund. And its been more than 8 months and i still didnt get the refund even though it has been cleared by air india.I have mailed the, I have talked to 14 customer care executive and have provided my bank details already but nothing seems to work.

It looks like flipkart like to torture their customer and to waste their customer's time and like to play around with them. It seems like flipkart dont want to give the money back. And if that is the case then i have to take legal action against it for torture, fraud and not giving my money back.

I ordered Mi mop p for my parents as my father is facing brain stroke. I ordered it on 5th may and flipkart promised me to deliver before 13th may. I ordered it with my credit card.
Flipkart cancelled it even without a phone call causing a fine from bank side

I got it for 20167 Inr as an offer price
Would like to get the same as product is in my nearest warehouse

Received fake product of Phillips
Order id - OD[protected]
Dear sir
I ordered Phillips trimmer from flipkart on 29th of april 2021 and received it on 4th of may. When i opened it the product was very different as i saw it on the Phillips and was of very cheap quality as i checked it on Philips site i got confirmation about it .
And at the very moment i placed an replacement request for the same. As the return policy was for seven days replacement request accepted by flipkart on 5th of may and they told me to pick by 12th may, but one day before(10th of may ) the seven days policy expire they cancelled my replacement request. And now there was an option for refund and i opt for it and immediately they accepted my refund request on 10th may . On the same day i talked to one of the flipkart customer support and they said that if it happens again i have a chance to place return request in 72 hours.
Today on 15th may they cancelled my refund request which was accepted earlier and now there is no other options they are saying that return policy period is expired .
They Didn't picked the product is not my fault . They first accept and then cancel when the return period is over
Kindly help me to get is resolved.

Received fake product of Phillips
Order id - OD[protected]
Dear sir
I ordered Phillips trimmer from flipkart on 29th of april 2021 and received it on 4th of may. When i opened it the product was very different as i saw it on the Phillips and was of very cheap quality as i checked it on Philips site i got confirmation about it .
And at the very moment i placed an replacement request for the same. As the return policy was for seven days replacement request accepted by flipkart on 5th of may and they told me to pick by 12th may, but one day before(10th of may ) the seven days policy expire they cancelled my replacement request. And now there was an option for refund and i opt for it and immediately they accepted my refund request on 10th may . On the same day i talked to one of the flipkart customer support and they said that if it happens again i have a chance to place return request in 72 hours.
Today on 15th may they cancelled my refund request which was accepted earlier and now there is no other options they are saying that return policy period is expired .
They Didn't picked the product is not my fault . They first accept and then cancel when the return period is over
Kindly help me to get is resolved.
Thank you .
Name - Manmohan
Mobile - [protected]/[protected]

I have already called flipkart CUSTOMER care 20-30 times, escalated the issue and registered complaint. According to me all these things are just for eyewash
I ordered iPhone xr on 5th may, it reached nearest delivery hub on 11th 5am. It was usually meant to be delivered at that date, but i got a message saying it will take another 3 days, then at evening it was shipped to mallur for no reason, i called multiple times, but noone gave explanation, then it went to banglore and came back to nearest hub (14th), and again a message came saying it will take another 3 days for delivery. This time i got furious and shouted at the CUSTOMER care representative, finally they escalated the issue, but that person also said wait for 3 days. I feel like 'couldn't i read what is written on tracking website', they say the same thing written on the website, total waste. When i shouted at the escalated team also, she said this is a problem of ekart and they can't do anything, this time i felt like 'if they couldn't solve the issue as it is the fault of ekart, why the ### all the 25 people who called did not say that and instead assured me.
And today 14th is the last date for delivery, and they have again extended 4 days to 28th. "Am I looking like fool". This is not a small thing to leave, its a high value product and iam concerned.
I couldn't find anyway to contact ekart.
If the problem is not solved within today, I won't cancel like an ###, i will do CONSUMER COMPLAINT against flipkart (in govt website), its an easy process than calling flipkart team. This is not the first time iam facing issues with flipkart, but everytime i sacrificed, not this time,
[protected]
FMPP[protected]

Hi Team,

I brought a iffalcon tv on 4th May their promised installation date is 7th may . and they changed installation date from 7th may to 10th may and 11th may with out installing on 11th may they marked product as installed. I am frequently speaking with their customer support they informed issue will be resolved by 15th and on 14th they changed date to 18th.May