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Flipkart Complaints & Reviews

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Updated: Nov 3, 2026
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Flipkart reviews & complaints page 741

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S
Samarth_Bansal
Jul 6, 2021
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Flipkart — flipkart does not recognise my phone imei number when I enter the same for exchange
its an iphone 4s
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    praвнnooя ѕιngн
    Jul 6, 2021
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    Address: 12/172 Geeta Colony Delhi 110031

    I want to change my mobile number because my old number is lost but i am unable to change it because it needs otp of old number to do so which i dont have . Please help me

    Old number - [protected]
    my Flipkart account- [protected]@gmail.com
    please assist me
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      A
      Anoushkagee
      Jul 6, 2021
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      Website: flipkart.com

      On 22nd June 2021, I was delivered two identical copies of the same book (LSAT LOGICAL REASONING) instead of 1 copy each of LSAT LOGIC GAMES and LSAT LOGICAL REASONING - which is what I originally ordered. I immediately alerted Flipkart of the mistake. Ever since then, they have everyday pestered me with numerous calls assuring me of resolving the matter and simply closing the return request as resolved. On 30th June 2021, Flipkart asked me to send them a copy of my Aadhaar card. I downloaded a masked copy of my Aadhaar from the UIDAI website and sent it to them promptly. They have rejected it. Today (6th July 2021) a Customer representative from Flipkart Shubrodeep, called me and threatened me saying that they cannot entertain my return request as I am being aggressive. I have been very calm and composed but Shubrodeep was aggressive and rude and intimidating. They say the masked aadhaar is not as per their guidelines even though the Govt of India accepts it. They also refuse to believe that I don't have a voter ID and driving license.
      I have given them all the proof, photos of wrong delivery and been patient while they have been postponing.
      Can you please help me?
      Flipkart customer support has been notified about the posted complaint.
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        J
        Jhinki
        Jul 6, 2021
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        Address: 262 mani gali Saboli ext. Delhi

        Mene infinix hd mobile filipkart se buy kia tha rs 6499
        Me to usme bohot kamiya thi mene use badalna chaha to mera filipkart ka account hi band kar dia or mera mobile bhi thik nahi hua kiske pass complent kare... To please mujhe call back karne ko kaho filipkart se
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          S
          Sabarinath ms
          Jul 6, 2021
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          Address: Thrissur ,paliyekkara,near pattath tyles,pincode:680301

          Dear sir,
          My phone is oppo a11k.i am exchanging my smaatphone with infinix hot 10 s.but i type the imei number and verify.but my imei number is verified as oppo a12.please solve the issue
          Flipkart customer support has been notified about the posted complaint.
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            radhika_thakur
            Jul 6, 2021
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            I did not places any order from flipkart, nor my family members and still there is a product order being placed and delivered to my home, how is that possible? I have deleted my flipkart account months back and still this is happening. This has happened before as well after which I thought it was relevant to delete my account. Please help
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              Sheeb16
              Jul 6, 2021
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              My Flipkart account is associated with a number 880660×××× which I lost and have no access to but the email associated with is mine and still active I am not able to update my number! Since I was trying...I tried logging in with my new no. using and I wasn't aware about the existence of this account and I found some unknown addresses saved and a product in the cart and for security reasons I deactivated the account. Now neither I am able to reactivate the account associated with my current ph. no. and I am not sure if I should, whether it is safe nor I am able to update my phone number on my original account where I have done purchases. Help me out with this issue
              Flipkart customer support has been notified about the posted complaint.
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                A
                Arpita Thakur
                Jul 6, 2021
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                An office table was purchased on emi from Flipkart. Til today the status of the item is not updated to Delivered due to which I was not able to return it as the site was not showing the option of return. Today the first instalment has been deducted from my account. I have paid so many other charges too and have spoken to not less than 25 Flipkart executives but m yet to get a solution for my problem
                Flipkart customer support has been notified about the posted complaint.
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                  B
                  Basha9440
                  Jul 6, 2021
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                  Address: 18-346, Sanath Nagar 3rd Line, Siddiq Nagar, Sanath Nagar, Vijayawada, Andhra Pradesh, India.

                  Flipkart — Pre ordered product canceled without my consent

                  My name is shaik basha

                  I pre ordered Playstation 5 with Astor’s Playroom worth ₹49990 on 17 May and they cancelled my order on June 2 without even taking my consent and on their page it is showing that I ordered a cancellation but I didn’t do that. And now they are not doing anything to resolve this, I would like either for my product to not be cancelled and they deliver and if they are doing so after torturing me for this long they should at least pay some compensation or any fine so that they do not do this again to others.

                  They refunded my amount, I don't want my refund I would pay for the item I have booked and I need the console to be delivered to me.

                  My mail id: [protected]@gmail.com
                  Mobile no:[protected]
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2021
                  Flipkart Customer Care's response
                  Hi,
                  Order ID: OD[protected]
                  We are sorry to let you know that your order for the product 'SONY PlayStation 5 (CFI-1008A01R) 825 GB with Astro's Playroom' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 02 Jun 21 and it should be reflecting in your account by now. Your kind understanding is appreciated.
                  Jul 07, 2021
                  Updated by Basha9440
                  If it is cancelled by the seller why are you showing it is cancelled by me, if you would want me to place a new fresh order, how can I place an order when there is no stock, I don't want my order to be cancelled, you either add product to my cart so that I may proceed and buy the console or provide me with compensation for keeping my money for soo long and then cancelling
                  Jul 08, 2021
                  Updated by Basha9440
                  No response from flipkart please reply
                  Verified Support
                  Jul 26, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We're writing to you about your
                  SONY PlayStation 5 (CFI-1008A01R) 825 GB with Astro's Playroom with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 49915/- has been completed on 01 Jun 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (P2106021132481591516477) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                  Jul 26, 2021
                  Updated by Basha9440
                  No update from flipkart it's been weeks, flipkart isn't taking this seriously
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                    G
                    Gopex
                    Jul 6, 2021
                    Resolved
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                    Resolved

                    I purchased #Realme8_5G on 17th June. On 19th June, I got to know that there is a feature in call recording function of mobile which clearly send a msg to the caller that " this call is being recorded. " as privacy concern no one can bear this for which I raised a complaint on flipkart and realme also to resolve the said issue or refund my amount. Flipkart assured me that they will take care of my complain & will provide a resolution. They appointed a Technician 2 times but issue could not be resolved. I made complaint more than 50 times But they closed it every time by saying that issue resolved. Flipkart told me to contact Realme & Realme told me to contact Google. Everyone harassed me but i paid to Flipkart so they should help me but they just wasted my only. The specifications they provided on their app are clearly mismatched. As per specifications phone has Step Tracker but there is no such thing. They did not specify that phone send msg to caller regarding call recording.
                    I'm still waiting for any kind of resolution. Kindly have a look in this matter.

                    Thanks a lot.
                    Jul 7, 2021
                    Complaint marked as Resolved 
                    They are updating fake information again and again but issue still not resolved. No one is registering my complaint.
                    Flipkart customer support has been notified about the posted complaint.
                    Jul 07, 2021
                    Updated by Gopex
                    Why you are updating my complaint as resolved? But it's not done
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                      A
                      Jul 6, 2021
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                      Address: B 802 ELITE HOMZ SECTOR 77 NOIDA UTTAR PRADESH 201301

                      I have placed an order of books on 1st July and received a parcel of shoes on 3rd July...I immediately made a request of replacement it was showing that my request will be approved by 6th July but today morning it got all canceled...I have not made a cancel request...
                      I have made payment also by COD 420 also...

                      Please refund my money or give my books and take away your shoes asap...
                      I request your team to look into my matter immediately and take all necessary actions as fast
                      Flipkart customer support has been notified about the posted complaint.
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                        R
                        Rouble Mudgal
                        Jul 6, 2021
                        Resolved
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                        Resolved

                        I ordered two belts from Flipkart. When I received the item only one belt was in packet. Whenever I tried to contact customer care I was re directed to automated bot customer care. Requested for call numerous times but was not connected. Tried to return the product but the product was not there so it could not be returned. When finally the return policy had expired I had to write the complaint. The packet itself is such that it cannot contain two belts but the bill fixed on it is of the two belts.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 07, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
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                          S
                          Srilaxmi Papineni
                          Jul 6, 2021
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                          Resolved

                          Website: Flipkart

                          I have brought an LG Velvet dual-screen phone through Flipkart on 27th June 2021. The phone is faulty and not at all working. So I request for the return of the product as per the return policy guidelines and within the allowed time frame of 7 days. While putting up the return request there system is showing only a replacement option no refund option.
                          Replacement ID:[protected]
                          Name : PRATAP KUMAR PAPINENI
                          Email: [protected]@gmail.com

                          I have proceeded with the replacement option, i tried to contact their call center with no response, I requested a call back they have called but cut down the call thrice every 2 mins not allowing me to get the conclusion for the grievance. After these calls, they updated the return request as rejected and the issue has been resolved through troubleshooting, which is blatant lie and fraud. I lost my trust in Flipkart, I feel cheated by Flipkart and I'm disheartened as I have lost my hard-earned money of 55000 for trusting Flipkart. Please help me. Refund my amount.
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 07, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            A
                            Akshay xyz
                            Jul 5, 2021
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                            Address: Flipkart
                            Website: Flipkart.com

                            My money is debit from bank account but order is not placed
                            No support from flipkart help centre
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              Surajupn
                              Jul 5, 2021
                              Resolved
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                              Resolved

                              I am a plus customer of Flipkart. One product I ordered that was missing when I complaint about that, next day my account has been blocked. and the reason was written that due to high returns and cancellation it has done. I contacted to customer care and told him that please check my account that how many items I have returned or cancelled but they didn't resolved my issue. Unblock my account without any valid reason how can Flipkart block my account
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 07, 2021
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                              Flipkart account that has blocked with email id [protected]@gmail.com
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                                J
                                jagadeesh gubbala
                                Jul 5, 2021
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                                Resolved

                                Address: Kurmannapalem bus stop.. 530046, Gajuwaka, 7013129913

                                I buy a kids car in flipkart.. I get tha car in 4th July.. but car remote is not working.. soo I return the product nd replace... but some problems I change my adress... I contact customer service.. he told customer care call to u with in 11 minutes... asusually he told that like 4 times... but no one call to me.. and no one response to my problem.. nxt I can call to flipkart service number... she also same type response customer care calls to u with in 8 mints... but still no one call u... our employees is too negligence...
                                Sep 1, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Jul 05, 2021
                                Updated by jagadeesh gubbala
                                Pls response to my problem
                                Verified Support
                                Jul 07, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  A
                                  Anil Niketha
                                  from Thiruvananthapuram, Kerala
                                  Jul 5, 2021
                                  Resolved
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                                  Resolved

                                  Ear Sir / Madam,

                                  I am writing to you to raise an issue about the mobile phone realme narzo 30A, I have purchased from flipchart

                                  The issue that I have experienced was: i have purchased realme narzo 30A on on 24 th july
                                  i noticed that the audio is not working
                                  i have requested for replacement on 27 july
                                  but i found that my request was denied with out any enquires
                                  they are arguing that they have resolved the issues by troubleshooting. But there was no communication with me
                                  I have make several attempts on 5/07/2021

                                  I want a cashback Rs 8249/- and a brand new mobile phone as compensation for the child.

                                  I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please take necessary actions as early as possible

                                  Yours faithfully,
                                  Anil S

                                  niketha, vinayaka towers
                                  ss kovil road, thampanoor, thiruvananthapuram
                                  695001
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 07, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Helpful
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                                    Priya_1398
                                    Jul 5, 2021
                                    Resolved
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                                    Resolved

                                    Hello,
                                    Yesterday, while playing quiz time at 10pm, I got 1088 points. Two days before that, they have asked same set of questions. So i got to know all the answers. I was not aware of getting points more than 1085 will ban my reward section completely. Please unblock my account.
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 07, 2021
                                    Flipkart Customer Care's response
                                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                    Hi,
                                    Thanks for your reply. And my registered email ID is [protected]@gmail.com
                                    chaitali24's reply, Jul 9, 2021
                                    Is it solved ?
                                    Priya_1398's [Complaint's author] reply, Jul 9, 2021
                                    No, not yet
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                                      Deepaksw
                                      from Darbhanga, Bihar
                                      Jul 5, 2021
                                      Resolved
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                                      Resolved

                                      Maine flipkart se ek Ek product order kiya tha. Jiska delivery date 7 July 2021 tha.but jab mai 3-7-2021 se 5-7-2021 tak status check kiya to daily update hota tha but same place and Different Time. To aakhir ye mera order ka status update bhi nahi kar rahe hai naa kuch bata rahe. Hai . So please mujhe mera Delivery 7 July 2021 tak diya jaaye. Delhivery AWB NO[protected]
                                      DEEPAK SINGH
                                      MOBILE NO [protected]
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 07, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        Rohit2312
                                        Jul 5, 2021
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                                        I play Flipkart games oftenly and in that particularly I never miss the quiz time at any cost.I was playing the game on 4th of July at 8:00pm (IST) and while playing the quiz I noticed that all the questions were repeated. So I started giving the answers within fraction of seconds(as they are repeated all the answers were known to me) and my score was 1086. And in Flipkart T&C there is nothing mentioned like your account will be banned if you score more. And without any prior notice they banned me from GameZone and while I create a new account that was also banned. According to flipkart this is going to be violation of t&c. I'am suggesting these thing should be mentioned clearly in t&c or at least a notification on first time when opening game zone. So that we should be aware of this. I have won some supercoins which i didn't recieved yet. So kindly remove the ban from all my id's.
                                        Flipkart customer support has been notified about the posted complaint.
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