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Flipkart Complaints & Reviews

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Updated: May 15, 2026
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Flipkart reviews & complaints page 740

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W
why_Manish
Jun 10, 2021
Resolved
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Resolved

I ordered hp 15s ryzen 3 dual core 3250U laptop on 20th May 2021 and got delivered on 22nd of may by flipkart order I'd OD[protected].
But from very first day the laptop is not getting charge the adaptor is good as I have another laptop which suited the same charger and that is getting charged.
Thus, there is internal defect in the laptop I contacted flipkart customer service several times they had planed for technician visit for the check, and the laptop was not getting charged in front of the technician too even he opened the laptop and have taken the photos of each body parts. After that I got the messaged that I will get a call from the technician too I've waited for another 7-8 days I not got a single call and when I call back to flipkart they saying it is good from technician side.

Whenever I'm calling they are only giving sympathy like I do understand your concern the product will replace. It's been 20 days now and not even the issued solved. I have never expected to get such an experience from the flipkart, it's very hard for me to digest.
I need urgent help as I'm missing my online classes because of all that and also like mentally upset. Hoping for the issue to get resolved as early as possible.

Thank you
Aug 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2021
Flipkart Customer Care's response
Hi,
Order ID: OD[protected]
We are sorry for the trouble you had to go through. We are happy to inform you about your replacement of the product HP 15s Ryzen 3 Dual Core 3250U - (8 GB/1 TB HDD/Windows 10 Home) 15s-GR0011AU Thin and Light Laptophas been approved by the seller. The seller has confirmed that the product has been delivered on 12 Jun 21. Hence, closing the complaint from our end.
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    Shiv12598
    Jun 9, 2021
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    Resolved

    I make a new account and order a product after i received products i raise a complaint for return and after one day my account was blocked .. please help me
    Registered mobile number [protected]
    Please flipkart unblock my account
    Aug 6, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 19, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      B
      Bhaskar Omprakash
      from Delhi, Delhi
      Jun 9, 2021
      Resolved
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      Resolved

      You guys have blocked the flipkart pay later account. When your orders are delivered late due to your internal issues then we wait for a long time specially due BBD. Now just because of delay in payment you guys blocked the facility. I am a plus customer and being shopping for a long time now. Payment was delayed due to pandemic. I need the pay later account to be unblocked ASAP.

      Regards
      Bhaskar
      [protected]
      Aug 18, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 21, 2021
      Flipkart Customer Care's response
      Hi,

      We are sorry to hear that you are having an issue in using the ‘Flipkart Pay Later’ payment mode.
      We would like to inform you that the ‘Flipkart Pay Later’ option has been disabled permanently by the financing partner as the payment for the outstanding amount was not done on time. You can continue to shop on Flipkart for your favourite products by using other payment modes like prepaid and cash on delivery (based on availability).

      Your kind understanding is appreciated.
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        M
        maneeshjayswal123456
        Jun 9, 2021
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        Address: bangluru

        They are wasting my time by saying they will deliver today. Order OD[protected]. i traveled 50 km away to get the product as they said.. i waited whole day...bt they didit call me .. wasted my whole day and money...scammers flipkart
        Flipkart customer support has been notified about the posted complaint.
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          Takila26
          from Salem, Tamil Nadu
          Jun 9, 2021
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          Website: www.flipkart.com

          On 8th June 2021 I have contacted flipkart customer care for requesting to change my old mail id: Vignesh.[protected]@gmail.com liked to flipkart account with my new mail id: vm.[protected]@hotmail.com Because I have no longer access to my old mail id I have mentioned above. They told me send one mail from your new mail id with attaching my ID proof to [protected]@flipkart.com with in 24 hours. Till now i have not receve any response from flipkart and my mail id also wasn't changed! I request to take necessery action as soon as possible, each and every mail including order confirmation also sent to that old mail ID.
          Flipkart customer support has been notified about the posted complaint.
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            A
            advinian
            Jun 9, 2021
            Resolved
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            Resolved

            I pre ordered Playstation 5 with Astor’s Playroom worth ₹49990 on 17 May and they cancelled my order on June 7 without even taking my consent and on their page it is showing that I ordered a cancellation but I didn’t do that. And now they are not doing anything to resolve this, I would like either for my product to not be cancelled and they deliver and if they are doing so after torturing me for this long they should at least pay some compensation or any fine so that they do not do this again to others.
            Aug 19, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 19, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              S
              srikanth kedar
              Jun 9, 2021
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              Resolved

              Address: Flipkart, Bengaluru

              I ordered a perfume on flipkart on 27th may and it was promised to be delivered by 5th june. I waited till 6th june and contacted helpline to which i got information that product will be delivered before 10th but we will try for early delivery. I requested them that this is a gift to a friend who is leaving city soon so please do the needful.

              I've been following up everyday since then and even today i called them and they promised to deliver it by 10th. Now suddenly they cancelled order and just refunded amount, wasting 14 days of my time. I could have bought this item from another place instead, if i was informed about this earlier. Now all my time is wasted. I agree due to covid deliveries may get delayed by a day or two but making customers wait for days and finally cancelling the product is not acceptable.
              Aug 26, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Jun 09, 2021
              Updated by srikanth kedar
              In addition, they are trying to manipulate the mistake from your logistics end to our end. I've been following up everyday and how come you sent a mail stating we are not responding.

              Verified Support
              Jun 21, 2021
              Flipkart Customer Care's response
              Hi,
              Order ID: OD[protected]
              We are sorry to let you know that your order for the product 'SKINN by TITAN Nude - Single Pack Eau de Parfum - 20 m' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 09 Jun 21 and it should be reflecting in your account by now. Your kind understanding is appreciated.
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                R
                Raijohn Jeggy
                Jun 9, 2021
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                Resolved

                Address: Thattil Umbavu House, PO Veluthur,

                Am purchased a Samsung galaxy watch. but am delivered a fake product (torchlight) but am immediately return the product but the return is not accepted by Flipkart.

                order id : OD[protected]

                can you please accepted the return and please refund my money, please
                Aug 16, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2021
                Flipkart Customer Care's response
                We will revert on it.
                am waiting 10 days more, they have any update for this when getting my refund.
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                  B
                  Biyanka Thakur
                  from New Delhi, Delhi
                  Jun 9, 2021
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                  Resolved

                  Address: India

                  Hi,
                  Acount name arti t, have ordered a panasonic mixer grinder which i received daged, i complained about it they ur employees assured me for a replacement by 8th june.and the product pickup till 3rd june.
                  Now the harrasment begins, one man came for a pick up but did not picked it up as he was not having vehicle, told me he will come back later.so many times i message and called ur site employees no ine was able to give me a perfect answer.just assuring me mam wait till 8th june now today the girl told me to wait till 11 june.
                  I messaege them that i[censored] dont have replacement that just refund the amount.
                  One more harrassment is the site is saying that ur return period is over.
                  Its the fault o[censored]r site how can i be responsible for the period is overv.
                  Kindly look into this matter.
                  It a total faliue by ur side and a financial and mental harrassment i am facing due to telling again an again the same story to ur employees is uncountable.

                  Order ID - OD[protected]
                  Kiny return and refund
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 21, 2021
                  Flipkart Customer Care's response
                  Hi,

                  Order ID: OD[protected]

                  We are sorry for the issue caused. As per the update from the team, We'd like to let you know that the seller has initiated refund Rs.6214 to your bank account on 17th June 21 and it will reflect by 29th June 21.

                  Your kind understanding is appreciated.
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                    M
                    Mani Cooper
                    Jun 9, 2021
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                    Resolved

                    Actually we have taken whirlpool washing machine from flipkart.
                    Its has been delivered on 1st of June. They had given date of 8th June but till time no one had came for installation and now got a message that installation had been cancelled. Without any information how can they cancel and till now we didnt even got a call from demo person. Is this way flipkart will behave with customers need immediate response.
                    Oct 3, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 21, 2021
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We are writing about your Whirlpool 7 kg Fully Automatic Top Load Grey with the order ID OOD[protected] thank you for confirming that installation and demo has been done. Hence, closing the complaint from our end.
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                      K
                      kushi katta
                      Jun 9, 2021
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                      I’ve ordered from flipkart and they had delayed the delivery for too long and ive cancelled it 3 days ago and it’s showing refund completed but i didnt received any refund from flipkart
                      Flipkart customer support has been notified about the posted complaint.
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                        LUCIFER 619
                        Jun 9, 2021
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                        Resolved

                        On 4th June 2021 i ordered a Realme buds 2 wired headset and I paid it via paytm wallet (599 rs), on 7th June I got message that the item was out for delivery and on 11:25AM I got a missed call from delivery boy that time I was not able to pick up the call because I was in tuition and on11:28 AM I got a message that your item was delivered but neither I received the item nor my family . I was shocked because it was my first online payment that I collected to buy the earphone .
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 21, 2021
                        Flipkart Customer Care's response
                        Hi,

                        Order ID: OD[protected]

                        We are sorry for the issue caused. As per the update from the team, we would like to inform you that the seller has initiated the refund of Rs. 599/- on 11 Jun 21 and the amount will be credited to your Wallet within 1 Business Days from the date of initiation.
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                          S
                          Surendranthejas
                          Jun 9, 2021
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                          Address: THEJAS, KALLUVILA, KANJIRAMKULAM

                          From,
                          SURENDRAN.C,
                          THEJAS, KALLUVILA,
                          KANJIRAMKULAM PO
                          THIRUVANANTHAPURAM, KERALA
                          INDIA 695524
                          [protected]
                          Sub : Refund reg:
                          Ref: ORDER ID OD[protected] dated 18/05/2021

                          sir
                          I transferred through inter net banking an amount of ₹ 660/- on 18/05/2021 in your account for purchase of the product DOCOSS RED Rechargable 25w led Torch Light Laser. The successful bank transaction ID is ( IGALDQXKU8 ), but the Status of your site shows Order not placed. In any way till the date my account is not credited the amount. I enquired in my bank, but in the part of bank the payment is credited your account on the above ID. So please be take necessary arrangement to refund the amount as your earliest convenience
                          Thanking you
                          Kanjiramkulam Yours Truly
                          07/06/2021
                          Flipkart customer support has been notified about the posted complaint.
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                            H
                            HarshBhatera
                            Jun 9, 2021
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                            I was unable to update my email ID, It Says that "Identifier already in use".
                            But my current email ID is [protected]@gmail.com.I want to update my email ID from [protected]@gmail.com to [protected]@gmail.com.

                            Because when i tried logging in with Email ID [protected]@gmail.com it redirected me to sign up page saying this email id is not registered.

                            Kindly assist me and help me on this issue.

                            Harsh Bhatera
                            [protected]
                            Flipkart customer support has been notified about the posted complaint.
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                              badeea zaman
                              from Siliguri, West Bengal
                              Jun 9, 2021
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                              I bought Tajmahal Rich and flavourful tea of 250gm each of 4 packs i.e., 1kg, from Flipkart e-commerce website. When i searched it on the Google it shows 185 rupees of 250gm. When it calculated by 4 it costs about 740+ delivery charge. And Flipkart charged me with cost of 996.00 rupees. When i want to see the price tag on the box it's hided in dark black which is criminal offence under CONSUMER PROTECTION ACT. Hope you clarify my query.
                              Flipkart customer support has been notified about the posted complaint.
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                                V
                                Vas Anth
                                Jun 9, 2021
                                Resolved
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                                Resolved

                                Payment has been done successfully but order not placed on 12 may. First time the amount debited of rs.649 but order not placed but second time after payment the order has placed. But the first time payment amount not refunded yet.
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 19, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  N
                                  naresh.haseja
                                  Jun 9, 2021
                                  Resolved
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                                  Resolved

                                  Order ID: OD[protected]
                                  Incident: IN[protected]

                                  The issue is I received my Washing Machine on 2nd June. I received a call
                                  from the installation team that they won't come to install as my address is
                                  very far from their office. I raised a concern with the customer care team
                                  who falsely assured that the installation would be done by 5th June 2021. No one called or came for installation.

                                  Then I called them again on 5th June 2021, they are now giving me a new date i.e. 8th
                                  June 2021. Again, no one called or came for installation. Sheer negligence.

                                  Is this the way a Flipkart plus member should be treated?
                                  Above that, I cannot cancel the order and request for refund since it's an
                                  issue with the installation.
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 21, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    TheYoPand
                                    Jun 9, 2021
                                    Resolved
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                                    Resolved

                                    Address: 176107

                                    I made so much score by playing the game in Flipkart by spending my games And why did you guys close my account? fix it fast You are closing the account like this without any reason.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 19, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      Vignesh3295
                                      Jun 9, 2021
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                                      My old phone number is deactivated long ago ..but now someone is using my old number and able to access my Flipkart account
                                      Flipkart customer support has been notified about the posted complaint.
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                                        vinodkumaar
                                        from Bengaluru, Karnataka
                                        Jun 8, 2021
                                        Resolved
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                                        Resolved

                                        I have placed an order with flipkart for a mask during covid times. The order number is OD[protected]. This was marked as delivered while I did not receive it. I have raised a complaint immediately and been following up for two weeks with no resolution from flipkart side. The issue I raised in their helpdesk is also marked as resolved and no way to reopen the case or escalate it.
                                        Aug 13, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Jun 21, 2021
                                        Updated by vinodkumaar
                                        Thanks for following up, flipkart took action on the complaint and resolved it.
                                        Verified Support
                                        Jun 21, 2021
                                        Flipkart Customer Care's response
                                        Hi, We are sorry for the trouble caused. We would like to inform you that we tried reaching you on your registered number 99******95 and 94******87 on 13 Jun 21, 10:00 AM but we were not able to reach you. We have sent a mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
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