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Flipkart Complaints & Reviews

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Updated: Mar 18, 2026
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Flipkart reviews & complaints page 740

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R
Ramesh Gholap
Jun 8, 2021
Resolved
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Address: Panvel

Last 15 days i order Vivo Mobile 21 in filp kart. Still this product is not received in my home. I talk to customers care but this language is gunda language. Who is solution this.? This team harshament for me not product on same day.

Please look in to it. This nit a one case 3 product not received my home. This team not share logistics number i cannot find this
Please help me.
Aug 8, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 21, 2021
Flipkart Customer Care's response
We will revert on it.
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    Zeeshaan khan 786
    Jun 7, 2021
    Resolved
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    Resolved

    Flipkart deliver missing product
    Realme watch s is missing from the box
    Order ID - OD[protected]
    Please help me
    Aug 15, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jun 19, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      R
      rador
      Jun 7, 2021
      Resolved
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      Resolved

      I ordered and Remote control car which was delivered on 4th June 2020. But the item delivered was a different model. Even the overall dimensions were no where close.
      Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it, also the delivery and return pick up address is the same. What for the verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers?

      When I asked them clarification for the same since the return policy for the product does not state that ID proof is required, they said they will get back to me and instead the return was cancelled.
      Aug 9, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 21, 2021
      Flipkart Customer Care's response
      Hi, Greetings from Flipkart! We are sorry for the trouble caused. We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further. Your kind understanding and cooperation are appreciated.
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        Adhiatchu
        Jun 7, 2021
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        Exactly 2days back, I have ordered an redmi 9power mobile worth rs10500.
        At that time the delivery time is about two to three days they mentioned.
        Today morning 6june 2021, i have received an notification that your product is arriving today.
        But the delivery person not come to the place. But he visited very near to the place that I have ordered an product.
        I think the delivery person is wantedly delayed the delivery time.

        In the evening itself I received an notification about the product delivery
        Which is from 6june 2021 to 11 June 2021

        Suddenly why that much of delay I can't accept it all.
        It's okay its corona pandemic time all that is well.
        But they delivered the product on time in pervious order.
        But this is wantedly they delay the product.

        Ekart logistics
        Virudhunagar
        Tamil Nadu
        Flipkart customer support has been notified about the posted complaint.
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          ishak pothiyawala
          Jun 7, 2021
          Resolved
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          Resolved

          Address: Bengaluru

          I had attached all the proof and required evidences as per policy of flipkart, but claim was rejected without any reason, I had raised the callback request many times but request is also closed without any reason.

          Order Id:- OD[protected]

          Incidence/Ticket/SPF ID:- IN[protected], IN[protected], IN[protected], IN[protected], IN[protected], IN[protected]

          I need to know in details, why this rejected ?

          Where is my product?

          What about the insurance amount which you are getting with logistics charges?
          Aug 18, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jun 21, 2021
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. We understand your concern here. Request you to get in touch with the seller support by dialing[protected] or https://seller.flipkart.com. Hope this helps.
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            K
            kanoujia
            Jun 7, 2021
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            Dear Team,

            As I had order one Mobile of which order ID is OD[protected] .

            at the time of delivery i had rejected the same as delivery not ready for exchange the Mobile due to his policy .

            I had rejected the order but till time we haven't receive any confirmation for Payment refund.
            Flipkart customer support has been notified about the posted complaint.
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              L
              Lakshumma C
              Jun 7, 2021
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              Intially paid through Google pay money got deducted. Flipkart saying no transaction available cheaters. Google pay saying transaction success. I have proofs and flipkart eating people hard earned money pity on you
              Flipkart customer support has been notified about the posted complaint.
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                N
                N BC x
                Jun 7, 2021
                Resolved
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                Resolved

                Pls issue my refund amount of rs 4149 I am adding photo of my refund reference number provided by flipkaet and my order id
                Sep 6, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 19, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  arun_777
                  Jun 7, 2021
                  Resolved
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                  Resolved

                  I had ordered Casio G-Shock watch (GW-9400-1DR) amounting to Rs.16, 993 on May 30, 2021. On May 31, 2021, the order was delivered. The outer package was intact but the inner package was in a dilapidated state. When I opened the inner package, I found that I was delivered a counterfeit watch! (Images attached for verification: Casio and G-Shock spelling on the watch is wrong)

                  Immediately I raised the return request on May 31st and yesterday (June 6, 2021), I was asked to send my Aadhar card for a third party vendor to authenticate and they have also asked me to sign a Consent form which states 'Lodging of FIR for the missing Mobile/Laptop'.

                  Flipkart is forcing me to share my confidential documents (Aadhar card, Voter ID, Driver's license) to process my return request. I do not want to share the documents to due to privacy risks. If the Seller and Flipkart have delivered counterfeit product, why are they demanding to share confidential documents for their own faults? Nowhere in their returns policy have they asked the customer to provide the ID proof to process the return request. So, why are they asking me to provide the same?

                  Also, why is Flipkart demanding me to sign a consent form to lodge FIR for a missing Laptop/Mobile? I had ordered for a watch, not a Mobile/Laptop.

                  Flipkart is causing me too much of mental stress and I've been waiting for a very long time for them to resolve this issue, but in vain.

                  I want Flipkart to -
                  1. Process my return request without sharing my confidential documents (Aadhar card, Voter ID, Driver's license, etc)
                  2. Send a replacement or refund the amount paid (Rs. 16, 993)
                  3. Send the correct consent form for the Wrist watch not for Laptop/Mobile if they want me to sign it.

                  Kindly help me out. All the images are attached for verification.
                  Aug 16, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 21, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We're writing to you about your
                  CASIO G485 G-Shock ( GW-9400-1DR ) Digital Watch - For Men with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 16993/- has been completed on 11 Jun 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (74332741163116223076241) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                    S
                    Sarmistha22
                    Jun 7, 2021
                    Resolved
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                    Resolved

                    Address: Garia, srinagar, gomkol goli , kolkata -700152

                    My flipkart account has been blocked by someone else with my phone number and email id .
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 21, 2021
                    Flipkart Customer Care's response
                    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                      arun_777
                      Jun 7, 2021
                      Resolved
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                      Resolved

                      Flipkart return/refund

                      Website: www.flipkart.com/casio-g485-g-shock-gw-9400-1dr-digital-watch-men/p/itmf3zhgffqhzbuk?pid=WATECQMC7YGC228E&lid=LSTWATECQMC7YGC228E6EW1FH

                      Order ID: OD[protected]
                      Incident: IN[protected]

                      I had ordered Casio G-Shock (GW-9400-1DR) amounting to Rs.16, 993 from Flipkart on May 30, 2021. On May 31, 2021, the order was delivered. The outer package was intact but the inner package was in a dilapidated state. When I opened the inner package, I found that I was delivered a counterfeit watch! (Images attached for verification: Casio and G-Shock spelling...
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                      R
                      roquibul7
                      Jun 7, 2021
                      Resolved
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                      Resolved

                      Address: Flipkart.com

                      Dear sir,
                      Today i have purchased and received a YARLDLEY LONDON IMPERIAL SANDALWOOD TALC ( Order ID - OD[protected] from Flipkart with INR 174. The talc showed MFD : 05-2019 and will EXPIRE on 04-2022. The product is under no return policy, hence Flipkart took advantage of it and did not return it until now ( their customer care executive told me that). The purchase was made for my daughter who will not able to use it within expiry .
                      Therefore, i request before your kind honour to direct flipkart so that they return the product and refund me. Their regular history of replacement is pretty bad and they usually resend the same product to me. So plse kindly direct them to return the product. Pics are given below for your kind perusal.
                      Jun 9, 2021
                      Complaint marked as Resolved 
                      Flipkart delivered me a long expiry dated same talc bearing expiry date 07-2023. Thank consumer forum
                      Flipkart customer support has been notified about the posted complaint.
                      Jun 07, 2021
                      Updated by roquibul7
                      To my dismay, Flipkart processed RPLACEMENT against refund and return . Kindly note pics below because i am going to receive the same product with same old MFD

                      Jun 09, 2021
                      Updated by roquibul7
                      Today Flipkart provided me a replaced talc whose mfd is 08-20 and expiry 07-2023. Thanks consumer forum for your bold firm action. Case resolved
                      Verified Support
                      Jun 21, 2021
                      Flipkart Customer Care's response
                      Hi,
                      Order ID: OD[protected]
                      We are sorry for the trouble you had to go through. We are happy to inform you about your replacement of the product Yardley London Sandalwood Talc has been approved by the seller. The seller has confirmed that the product has been delivered on 09 Jun 21 Hence, closing the complaint from our end.
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                        ajaaaay
                        Jun 7, 2021
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                        Address: kanpur

                        Hi Team, i have a complaint against flipkart and brand that they are not supporting to mu order.Actaul i have purchased the order from flipkart a fan and that is not working after 1 month and i raised the complaint to the brand on 1 may but they are not helping in the warranty and after that i have raised the complaint on 31 may to flipkart and they have informed to me that they will resolve my issue by 4th may but they not resolved, after that they have taken 5th may again they have not called me a single time ...they even cant informed me for the next update.Still i m waiting for the resolution from 1 may and this is a summer season where i have needed this fan to be repaired or refund my money so i can purchased the new one. 1.flipkart executve called me when i picked the call they cut the call same time and marked me a message that they unable to reached me.

                        2.I have send me the several messages to them to called my number and another number but they never tried to call different number.Please help me with the refund or repair my fan.Also i have ladge the complaint in consumer court as well. order id-OD[protected] incident number-IN[protected] complaint lodge to brand on 1 may /complaint number-[protected] Order name- Candes Star High Speed Anti-Dust 1200 mm 3 Blade Ceiling Fan (Brown, Pack of 1)

                        So i requested to take a fast action
                        Flipkart customer support has been notified about the posted complaint.
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                          M
                          Montin Serrao
                          Jun 7, 2021
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                          Resolved

                          So I received my phone on 3rd June and on 5th June night I kept my phone on charging it was discharging and the phone went off after some time only notification light was blinking no bootup the screen won't turn on and when I asked Flipkart for a replacement they are telling me to wait for 20 days which is way to much even they provided the technician number on which I contacted but he said that I'm not the technician nnd was delaying to visit really horrible experience from Flipkart disappointed
                          Aug 5, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 19, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            I
                            Intheqhab Alam
                            Jun 6, 2021
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                            Address: CAMP MOHALLA, KEREBILACHI.

                            My 5.14 amount not return your company
                            Flipkart customer support has been notified about the posted complaint.
                            My rupees 514 amount not return Flipkart
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                              Aditsharma
                              Jun 6, 2021
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                              Address: Flipkart

                              [protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                M
                                Md fardeen14
                                Jun 6, 2021
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                                I received a defective trimmer from flipkart i.e mi trimmer I. Raised a complaint they said me to pickup by 6 June I can't see updates on the order section they are not responding my order I'd is OD[protected]
                                Flipkart customer support has been notified about the posted complaint.
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                                  M
                                  MANOJ MAL
                                  from Delhi, Delhi
                                  Jun 6, 2021
                                  Resolved
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                                  Resolved

                                  Order No - OD[protected]
                                  Flipkart is fraud.
                                  Aug 12, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 19, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    S
                                    Ssmodak
                                    Jun 6, 2021
                                    Resolved
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                                    Resolved

                                    Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 56010
                                    Website: www.flipkart.in

                                    Dear sir,
                                    My name is Subrata Senmodak, my registered mobile number is [protected]. In month of May I order hit spray and a book. But due to mismanagement of flipkart courier this product can't deliver to me.i contact to customers care, they told me place a new order and we cancelled this order, and they also give me 100 rs for compensation ( I also attached a copy of screeshot of this incident). In next day I order clean clear 10 pics, cause this product is in offer but after shift this product cancelled by seller. You can check also. Sir this is my only account, I am a student and I also applied for students offer that give me discount of rs 750/-.I must buy a laptop for my engineering coding course. Please help me to buy laptop. I am not aware of this type of service . I have also pending flipkart pay later payment, if I do not clear them it will impact my credit score. In future for this low credit score I am not getting any credit facilities. . I am a student of engineering I must need a laptop. I am also apply for students offer that give me rs 750 discount. Everyday I watched flipkart video to win supercoin, I have 2000+ supercoin that also equivalent to 2000 gift voucher . What is my fault ?. Flipkart customers care agent told me that my return product is more than buying products . Sir please request you to cheak the reason, if the product is defect how I can accept?;Am I do anything bad? please . I have raised a complaint about it before no body listen to me. I am feeling very disappointed.

                                    Account information
                                    Name-Subrata Senmodak
                                    Number- [protected]
                                    Email id- [protected]@gmail.com
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 21, 2021
                                    Flipkart Customer Care's response
                                    Hi,
                                    We'd like to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

                                    Your kind understanding is appreciated.
                                    Hello sir

                                    I'm really sorry to having some technical cause with my account
                                    ([protected]).

                                    Sir, i can understanding your policy, and appreciate with that. This is one
                                    of the best way to protect your privacy. I'm happy for that i'm member of
                                    Flipkart world.

                                    Sir, first of all extremely sorry for my fault that occur without my

                                    concent. Please grant my hopefully request to un block or unfreeze my
                                    flipkart account while i'm not able to log in.

                                    This contrast will enhance my view about your policy. I'll take care of my
                                    account and your policy too. It would be never again. Please help to
                                    protect my account.

                                    Thank you.
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                                      R
                                      raja bhagavan Gopisetty
                                      Jun 6, 2021
                                      Resolved
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                                      Resolved

                                      Refund amount ticker no pnr L6PSUL spice jet
                                      refunded amt by spice jet on[protected] still not credited
                                      call disconnected by your team without proper information
                                      (connected by [protected] to [protected])

                                      second time([protected]) saying that this team is not concerned and asking to call concerned department and kept call on hold
                                      Aug 13, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jun 06, 2021
                                      Updated by raja bhagavan Gopisetty
                                      after keeping the call on hold for 32 min call disconnected - recd from [protected]
                                      Verified Support
                                      Jun 21, 2021
                                      Flipkart Customer Care's response
                                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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