Flipkart Complaints & Reviews

Booked an air ticket with flipkart on Aug 10, 20 (PNR H2L8N) which i cancelled on the same date but i cancelled it i called flipkart customer care and they assured me that i will get a full refund. And its been more than 8 months and i still didnt get the refund even though it has been cleared by air india.I have mailed the, I have talked to 14 customer care executive and have provided my bank details already but nothing seems to work.

It looks like flipkart like to torture their customer and to waste their customer's time and like to play around with them. It seems like flipkart dont want to give the money back. And if that is the case then i have to take legal action against it for torture, fraud and not giving my money back.

I ordered Mi mop p for my parents as my father is facing brain stroke. I ordered it on 5th may and flipkart promised me to deliver before 13th may. I ordered it with my credit card.
Flipkart cancelled it even without a phone call causing a fine from bank side

I got it for 20167 Inr as an offer price
Would like to get the same as product is in my nearest warehouse

Received fake product of Phillips
Order id - OD[protected]
Dear sir
I ordered Phillips trimmer from flipkart on 29th of april 2021 and received it on 4th of may. When i opened it the product was very different as i saw it on the Phillips and was of very cheap quality as i checked it on Philips site i got confirmation about it .
And at the very moment i placed an replacement request for the same. As the return policy was for seven days replacement request accepted by flipkart on 5th of may and they told me to pick by 12th may, but one day before(10th of may ) the seven days policy expire they cancelled my replacement request. And now there was an option for refund and i opt for it and immediately they accepted my refund request on 10th may . On the same day i talked to one of the flipkart customer support and they said that if it happens again i have a chance to place return request in 72 hours.
Today on 15th may they cancelled my refund request which was accepted earlier and now there is no other options they are saying that return policy period is expired .
They Didn't picked the product is not my fault . They first accept and then cancel when the return period is over
Kindly help me to get is resolved.

Received fake product of Phillips
Order id - OD[protected]
Dear sir
I ordered Phillips trimmer from flipkart on 29th of april 2021 and received it on 4th of may. When i opened it the product was very different as i saw it on the Phillips and was of very cheap quality as i checked it on Philips site i got confirmation about it .
And at the very moment i placed an replacement request for the same. As the return policy was for seven days replacement request accepted by flipkart on 5th of may and they told me to pick by 12th may, but one day before(10th of may ) the seven days policy expire they cancelled my replacement request. And now there was an option for refund and i opt for it and immediately they accepted my refund request on 10th may . On the same day i talked to one of the flipkart customer support and they said that if it happens again i have a chance to place return request in 72 hours.
Today on 15th may they cancelled my refund request which was accepted earlier and now there is no other options they are saying that return policy period is expired .
They Didn't picked the product is not my fault . They first accept and then cancel when the return period is over
Kindly help me to get is resolved.
Thank you .
Name - Manmohan
Mobile - [protected]/[protected]

I have already called flipkart CUSTOMER care 20-30 times, escalated the issue and registered complaint. According to me all these things are just for eyewash
I ordered iPhone xr on 5th may, it reached nearest delivery hub on 11th 5am. It was usually meant to be delivered at that date, but i got a message saying it will take another 3 days, then at evening it was shipped to mallur for no reason, i called multiple times, but noone gave explanation, then it went to banglore and came back to nearest hub (14th), and again a message came saying it will take another 3 days for delivery. This time i got furious and shouted at the CUSTOMER care representative, finally they escalated the issue, but that person also said wait for 3 days. I feel like 'couldn't i read what is written on tracking website', they say the same thing written on the website, total waste. When i shouted at the escalated team also, she said this is a problem of ekart and they can't do anything, this time i felt like 'if they couldn't solve the issue as it is the fault of ekart, why the ### all the 25 people who called did not say that and instead assured me.
And today 14th is the last date for delivery, and they have again extended 4 days to 28th. "Am I looking like fool". This is not a small thing to leave, its a high value product and iam concerned.
I couldn't find anyway to contact ekart.
If the problem is not solved within today, I won't cancel like an ###, i will do CONSUMER COMPLAINT against flipkart (in govt website), its an easy process than calling flipkart team. This is not the first time iam facing issues with flipkart, but everytime i sacrificed, not this time,
[protected]
FMPP[protected]

Hi Team,

I brought a iffalcon tv on 4th May their promised installation date is 7th may . and they changed installation date from 7th may to 10th may and 11th may with out installing on 11th may they marked product as installed. I am frequently speaking with their customer support they informed issue will be resolved by 15th and on 14th they changed date to 18th.May

Sir,
i purchase the realme mobile phone from the Flipkart and his charger is slow charging issue
i did many complain and costumer care call but no solution
please help me sir and my product 🙏 request to return

My register number losted
I need update

My account is deactivated and there isn't option of reactivation.
Please activate my account

I have ordered Nestle Maggie Chicken Stock cubes from flipkart with order id. OD[protected]. It comes in a packet of 24 cubes. On their website the expiry date was mentioned as Dec 2022. But the product I received has expiry date of Dec 2021 which is one year earlier than the date mentioned. It is impossible to finish these 24 cubes which makes around 100 meals within six months. I have already contacted their customer service many times regarding replacement with the actual expiry date mentioned or refund. But they are refusing to help. Kindly look into the matter and take necessary steps so that they cannot cheat customers.

We are seller last 6 year on flipkart we have largest listing above 1500 numbers human hair product our 10000 success full deliver to our buyer but right now we feel our future in danger way in flipkart we are face problem big level buyer buy new product from us and return fake / duplicate / used product this type case very more increes day by day, this fraud activity also many cases deducted in RTO Curier Boy Also in this activity E kart Not Reliable and trusted,
our team all product packing under cctv or all return product packet open under mobile video and cctv or all issue post in SPF claim when we received fake product but flipkart claim team always heavy value amount claim reject above[protected] or mostly clear claim 200- 2000 Why this policy, our costly product also valuable why rejected this we share some incident and video link all are already file to claim but reject, if this type activity continue on flipkart we will stop selling in future
IN[protected]

https://drive.google.com/file/d/1ygi0pBTv6w3IKi4r0J9CwUxJe2oumqbX/view?usp=drive...⇄

IN[protected]

https://drive.google.com/file/d/1yJdBdawwpFsRvVSVGIa6YBBLM2xiRX7N/view?usp=drive...⇄

IN[protected]

https://drive.google.com/file/d/1yPpC-1-F04J7ao-RTV-unCPo6UBj2kQA/view?usp=drive...⇄

IN[protected]

https://drive.google.com/file/d/1yESIH7e3G3qB0ferQtuwCttDnahasGvU/view?usp=drive...⇄

IN[protected]

https://drive.google.com/file/d/1AykbnLQ8X0dW0x8piawTDpml4MgkfSYc/view?usp=shari...⇄

IN[protected]

https://drive.google.com/file/d/1AykbnLQ8X0dW0x8piawTDpml4MgkfSYc/view?usp=shari...⇄

IN[protected]

https://drive.google.com/file/d/1mGb-lHHYZwnigUQjw0knHLZNu29ZSy1X/view?usp=drive...⇄

IN[protected]

https://drive.google.com/file/d/1u3tl1SyFwtaicc8_iQseEfm9sqKgAi3I/view?usp=drive...⇄

IN[protected]

Filpkart is unable to identify imei number for exchange of old oppo a53 mobile

Am a regular customer of flip kart. Recently i have ordered steel dinner set with with phone number [protected]. The sales agent refuse to deliver it in my home.. They said that i have to travel 3 km for collecting that particular product. And also I am unable to do do they will gonna retiurn the parcal As Rto.Previously sales agent had delivered products in my home itself. That's seems that it is possible to deliver at my address itself. If i travel this much distance for collecting products, i can brought products from the market itself, and if it presists i will not purchase anything from ur site.
Even though u r not willing to home delivery, why you accept my address at the time of booking..

Really fead up with ur service.. So kindly do the needful I have also uploaded the branch manager contact number and name

श्रीमान जी आवेदन कर्ता ने आपकी संस्था फ्लिपकार्ट से कुछ सामान दिनांक 10/05/2021 को ऑर्डर किया था। जिसका पूर्ण भुगतान ऑनलाइन गूगल पे के माध्यम से कर दिया गया। श्रीमान जी प्रोडक्ट का स्टेटस चेक करते रहने पर आज दिनांक 13/05/2021 को आईटम की डिलीवरी सुनिश्चित थी । परंतु पूरा दिन बीतने के उपरांत भी ऑनलाइन मंगाया गया सामान आवेदन कर्ता को प्राप्त नही हुआ है जबकि ऑनलाइन आईटम आवेदन कर्ता को डिलीवर्ड दिखा रहा है। श्रीमान जी आपकी सेवा दाता कंपनी के माल वाहक एजेंट से जब संपर्क किया गया। तो उनका कहना है तुम्हारा कोई आईटम नही है श्रीमान जी आवेदन कर्ता के साथ फ्लिपकार्ट कंपनी द्वारा फ्रॉड किया गया है जबकि आवेदन कर्ता कई वर्षो से फ्लिपकार्ट से सामान मंगाता आ रहा है। महोदय मंगाया गया सामान ईद पर पहनने के लिए बहन के कपड़े मंगाए थे परंतु कल ईद है तो कपड़े पहनना संभव कैसे हो पाएगा यदि इसी प्रकार कंपनी फ्रॉड करती रहेगी तो भविष्य में मेरे एवं मेरे संबंध के अन्य व्यक्तियों द्वारा सामान मंगाना संभव कैसे होगा। कृपया उचित निराकरण करने की कृपा करें।
Order I'd - OD[protected]
Transaction I'd - PZT[protected]W22501

I brought a tws on 8th may and the quality of the product is horrible.
On the portal there is no option for return and refund. They only offer replacement.
I reruested customer care to replace and refund but also they tells me it's not on their policy.
If this is their policy they clearly it's matter of fraud and we should change our policy of procurement on flipkart.
My only question is that does replacement is the solution for poor quality?

Biswal Biswas
[protected]

I haven't got my 799 back .I have purchased a product but the amount has not refunded to me.

I'm order mobile phone in Flipkart which was promising delivery date on 10th of May but not deliver the my order and today is 13th May still I didn't not get my item
Why you are delaying my order

I have ordered products and without any intimation flipkart blocked my account

Items missing in your delivery order no. (Refund ID:[protected]), Canvas set missing.

I ordered a tripod coloring stand with a setoff Canvas. Hope you will review the order.
The delivery boy/seller only send tripod stand.
We didn’t receive the canvas. Please contact and ask the delivery boy.
Kindly explore the reason of not delivering the canvas set to our address.
Hope you understand the reason of raising a return request.
I paid for two items but received only one (Tripod stand).
Either deliver full order (Tripod stand + Canvas set) or return our money.
Please take back your tripod stand.
I request you to please don’t waste our time. We are quite busy and raising such return requests consumes time. You don’t check the order yourself before delivering?
If again I will have to send mail/return request, I will Cc to your board of directors. It is such an ignorance and then harassment of customers.

During this covid time, I believe flipkart is trying to take money from customers by giving false information in website and then later sending

1) Defective product
2) or Cancelling the product without customer notice.

I faced both the problem

1) Order cancelled - Egate K9 Android HD 720 P

My Egate k9 Android projector order is cancelled mentioning I cancelled it. I never gave a request to cancel. I dont want my cancellation money but rather I want the product delivered within time. After multiple conversation wasting time, end result is same.

I feel flipkart is cheating on customer money during these touogh time. They are taking people money and keeping it in pocket, taking out the interest of it and then telling the customer the item cant be delivered.

This way they make money out of customer money. Amazon is not doing this. We need some strict action again this.

Ticket No - IN[protected]

2) Installation of Avante Sound bar delayed.

I received a defective avante product and flipkart is not accepting the order back saying its not installed by authorized personnel. I waited for the instalaltion person to come and never came to my house for installation. Installation is delayed from Vendor side and why should I take bear the responsibility of it.

Now when I asked for a replacement, they are saying its not installed by the authorized person. Flipkart doesnt have any commitment towards the customers. Its only one way SLA and rules.