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Flipkart Complaints & Reviews

2.8
Updated: May 15, 2026
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Flipkart reviews & complaints page 746

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G
Govind91
Jun 1, 2021
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Website: Flipkart.com

Order Id-OD[protected]
Its govind a general CUSTOMER of flipkart used to do shop from flipkart often and this time it is the worst experience ever with flipkart I'm being a plus member to them as well, actually I've ordered something for my friend and he got that order yesterday afterwards when he opened that parcel there seems to be a completely different iten from which we've seen over the Flipkart's shopping page, afterward i requested for the return and send them the exact image whatever I've gotten and still flipkart was asking for my personal details like photo id proof adhaar card, Pan card etc.. they were like if you will send these things to us then only we'll provide you the replacement. Idk which sort of CUSTOMER servicing is this asking for their personal details despite doing fraud to their CUSTOMERs. Now I'm gonna post it all over the social media so people will know how ### up they're...
Flipkart customer support has been notified about the posted complaint.
Jun 01, 2021
Updated by Govind91
They are still asking for my personal details tell me people is it ok to ask your consumers about their personal details?
Jun 02, 2021
Updated by Govind91
As i checked there is no such provision to provide id... During return and @flipkart is mentally harrassing me for this. Inspite of sending me this. Why you guys are mentally harrassing me for id...just to not give replacment / refund or you want to steal my personal data to sale it ?
@flipkart please either refuse for return / replacement or stop mental harasment on the name of ID .

Jun 02, 2021
Updated by Govind91
See what they have sent me

Verified Support
Jun 02, 2021
Flipkart Customer Care's response
We will revert on it.
Jun 02, 2021
Updated by Govind91
When will you?
Jun 03, 2021
Updated by Govind91
They haven't reverted yet
Jun 03, 2021
Updated by Govind91
Their consumer service is worst in the world
Jun 03, 2021
Updated by Govind91
They are still not doing something about it
Nice work by @flipkart
Jun 04, 2021
Updated by Govind91
You guys have taken more than 72 hours to revert it back . And as i can see/check (after revising flipkart return policy as there is no such provision of providing Id proof during return by customer) my return request completely fulfills flipkart return policy as set by the Flipkart only. even then you guys are mentally harrassing me in the name of ID PROOF and all... Not proceeding the return request further, according to given timeline and flipkart's return policy this return should've been accepted by now,
As I'm completely dissatisfied from Flipkart consumer support as well as flipkart itself .
Its leading me to file this conflict at national consumer support so they can deal with this wisely. Also taking me further to deactivate my flipkart account.. as flipkart disappointed me a lot with their actions..
Jun 05, 2021
Updated by Govind91
Typing error
These ### are not giving any ### about it taken more than 72 hours not working according to their return policy, and after all this they are crossing their limits by going beyond their return policy and asking for such unnecessary details like an Id proof and all my order id is OD[protected]
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    Sumantheboss
    Jun 1, 2021
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    I order most of the time from Flipkart. Till 4 days ago, almost every item was available in my pincode 833102. But from 28th May, only a few items are showing as available. Kindly solve that issue. I want to order few things from Flipkart in the offer days.
    Flipkart customer support has been notified about the posted complaint.
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      Pranab 9
      May 31, 2021
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      Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore - 56003

      Without my knowledge how courier service can cancelled my items. Who gives permission them for misguided to customer? urgently required inquiry with priority.

      Best Regards,
      Pranabjyoti Sarma
      Aug 9, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jun 02, 2021
      Flipkart Customer Care's response
      Hi,
      Order ID: OD[protected]
      We are sorry to let you know that your order for the product 'CONTINENTAL 6+2 Shelves 3 door 88130 PP Collapsible Wardrobe' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. Your kind understanding is appreciated.
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        pradeepking08
        May 31, 2021
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        Address: Kambilnayakenpatti, Salaithotam, pudhuchatram post, Oddanchatram, Dindigul 624619, Tamilnadu

        I received oneplus tv 43inch 25th may on Flipkart. Any technician till now didn't call me for installation reason. I would already complained flipkart they are said only we should help me u dialogue for any time.
        I am complaint so many times. But Flipkart didn't understand my concern. Plss resolve my problem. My order ID OD[protected] .

        [ complaint number IN[protected] .

        Regards
        Pradeep R
        [protected]
        Oct 30, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jun 02, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Hi,
        Order ID: OD[protected]
        We are sorry for the trouble caused. We are writing about your OnePlus Y Series 108 cm (43 inch) Full HD LED Smart Android TV with the order ID OOD[protected] thank you for confirming that installation and demo has been done. Hence, closing the complaint from our end.
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          Anima kar
          May 31, 2021
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          Address: Bangalore
          Website: Flipkart

          I have ordered 3 combo books( NCERT Fingertips) but I have received only 2 books. I contact with flipkart executive they possessed my return request. Then, 3 times my return request has been cancelled. After that, I provided id- adhar card to them and again today my request has been cancelled and my account has been blocked. They claimed that I have return high number of product. But this is my 2nd order. This is too much harassment. I WANT MY MONEY BACK!
          Flipkart customer support has been notified about the posted complaint.
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            Shivendra Malviya
            May 31, 2021
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            मैंने POCO M2 Pro मोबाइल फ़ोन फ्लिपकार्ट के माध्यम से आर्डर किया था जिसकी डिलीवरी मेरे पते पर नहीं हुई । मैं स्वयं ए पी कॉलोनी स्थित फ्लिपकार्ट के गोडाउन में गया तथा वहां अपना प्रोडक्ट देखा परन्तु मैं यह मोबाइल एक्सचेंज के साथ ले रहा था पुराने मोबाइल का मूल्य कम मिलने के कारण हमने पूरा पेमेंट कर के मोबाइल लेने की बात कही परन्तु उसके कुछ ही समय बाद मुझे आर्डर कैंसिल का मेस्सगे आया जिसके बाद मैंने फ्लिपकार्ट के कस्टमर केयर से बात की तो उन्होंने बताया की डिलीवरी का समय शाम ७ बजे तक है तबतक आप प्रतीक्षा कर ले । जब शाम ५ बजे तक डिलीवरी एजेंट से संपर्क स्थापित नहीं हो पाया तो अगले दिन पुनः कस्टमर केयर से बात कर एड्रेस चेंज करने की सुचना दी तथा डिलीवरी के सम्बन्ध में जानना साहा तो उन्होंने बताया की आपकी डिलीवरी डेट २ जुलाई तक है तबतक आप प्रतीक्षा कर ले । आज पुनः जब मई फ्लिपकार्ट के गोडाउन में गया तो वहां बताया गया की आपका प्रोडक्ट कैंसिल कर के आर टी ओ में भेजा जा चूका है । जिसके बाद मैंने कस्टमर केयर को कॉल किया तो उन्होंने मुझे फिर से प्रोडक्ट आर्डर करने को कहा । अब प्रोडक्ट का मूल्य २००० रुपये बढ़ चूका है । जब मुझे २ जुलाई तक डिलीवरी किया जा सकता था तो कस्टमर केयर द्वारा समाधान क्यों नहीं किया गया । अतः निवेदन है की मुझे मेरा आर्डर किया हुआ मोबाइल फ़ोन अतिशीघ्र उपलब्ध करवाने की कृपा की जाय ।
            प्रोडक्ट का नाम - POCO M2 Pro ( Green and Greener, 128 GB )
            Ekart Logistics - FMPC[protected]
            Order Id - OD[protected]
            Flipkart Customer Care[protected] or[protected]
            Aug 7, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jun 01, 2021
            Flipkart Customer Care's response
            We will revert on it.
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              Srinivasa Rao Brahmasani
              May 31, 2021
              Resolved
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              Resolved

              Address: Flipkart Internet Private Limited, Ozone Manay Tech Park, #56/18 & 55/09, 7th Floor, Garvebhavipalya, Hosur Road, Bangalore 560068, Karnataka, India.

              I placed an order for a Office chair in Flipkart on 17th May 2021 and it is supposed to be delivered on 25th May 2021. When I'm reaching customer service through phone everyday they are saying it would be delivered in two days.

              I requested them to cancel my order as it is not allowing me to cancel the order, But they are saying we should reject to take the product when it is at my door step with cancellation cost Rs.200.

              1) I don't want to waste my money(cancellation cost Rs.200) as they are failed to deliver the product, they should allow me to cancel the order.

              2) I don't want to wait until the product reaches my home as it may take days or months or Years.

              3) I don't want my money blocked with them

              Kindly help me with this issue.
              Aug 6, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jun 01, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                thatsassy_ dentist
                May 31, 2021
                Resolved
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                Resolved

                The tv unit was delivered on 17 may 2021 and form then iam following with them for installation and I call the customer care everyday for the same but no body has any response for it. They don’t even have the contact number of the person who is going to install it. Today the date is 31 may 2021 and till now nothing has been done for the product. I have also raised a request for refund but it was rejected from their side saying that the installation would be done first and then the refund thing can be done. Additionally the product is damaged severely and I also called the customer Care thousands of time for atleast replacing it but that request is also not accepted. I have not seen any company with such a pathetic service. They have no idea of what to do with the product if it’s damage and how to help the customer. The customer care executive have been totally useless in solving the issue and keeps on calling for no reason. Today it is 31 may and nothing has been done of the product worn no installation or replacement or refund. The cost of the product is around 6791 which is huge. I don’t get it what to do with it. Since it is damaged and nothing can be done . I am fed up and mentally tortured with this service. It’s a huge amount and with so many days going I cannot get what should be done. I am writing in the hope that i get a solution to this at the earliest. The service you guys are providing is pathetic and I would never ever buy anything after this. I want this issue to be resolved as soon as it can. I want my refund back and I don’t want to keep the product anymore . I hope this complaint would be taken seriously and I get a resolution and refund back so that in future I can atleast trust you people.
                Dr. Priyanka khobragade
                Aug 14, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jun 01, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  Rohith07
                  May 31, 2021
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                  Address: Kottayam
                  Website: www.flipkart.com

                  I am trying to order Python text by Sumita Arora but it shows currently out of stock in my area. I need it quickly.. Please help.
                  Flipkart customer support has been notified about the posted complaint.
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                    bhagchand2119
                    May 31, 2021
                    Resolved
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                    Resolved

                    I have ordered HAVELLS Ventil Air DX 200 mm 5 Blade Exhaust Fan from flipkart ... On 15 th May 2021 and it delivered on 18th May 2021 . But when i opened the parcel I came to know that seal was tampered and product was not there . Then I raised the issue in Flipkart app and they assured for a replacement . But later when it was to be picked up the delivery agent asked me to come 25 kms away to give the box which I recived ... Although it was unfair but still I went to give it to delivery agent but unfortunately I was stopped in the mid way by Rajasthan police as it was lockdown time due to covid 19 . So when I told them they told that seller is happy to provide refund ... I said okay, give refund . They told that within 72 hrs our team will contact you . But we couldnt connect and they rejected my refund request thrice( 3 times) ... Citing the reason that I havent uploaded the ID proof . When I checked flipkart return policy there is no provision o[censored]ploading ID proof during return . Then why they are mentally harassing me again and again with this ID ...just to not give replacment / refund or they want to steal my personal data to sale it ???
                    @flipkart please either refuse for return / replacement or stop mental harasment on the name of ID .
                    My order ID is OD[protected]
                    May 31, 2021
                    Complaint marked as Resolved 
                    Refund processed
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 01, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
                    Verified Support
                    Jun 01, 2021
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We're writing to you about your HAVELLS Ventil Air DX 200 mm 5 Blade Exhaust Fan with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1299/- has been completed on 31 May 21 and will be reflecting in your account on 10 Jun 21. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (P2105311640498098287323) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                    Sir some one ask about my phone number
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                      Able Anto
                      May 31, 2021
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                      As I try to update my current phone no. It's sending the OTP to both new and old no. As my old no. Is not working I'm not recieving the OTP and hence I cannot update my new no. Plz help in sorting out the issue...
                      Flipkart customer support has been notified about the posted complaint.
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                        Sumeet39
                        May 31, 2021
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                        Resolved

                        Transaction was declined on the basis of risk, this error showing while payment. I have tried 3 card and all UPI. zero customer support from Flipkart.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        May 31, 2021
                        Updated by Sumeet39
                        Just now submitted the complainant and it's showing mark as resolved. How? This also fraud
                        Verified Support
                        Jun 01, 2021
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                        Sep 07, 2021
                        Updated by Sumeet39
                        mail id. [protected]@gmail.com

                        since 7 months i am giving continuous complaint regarding my online payment bur flipkart is unable to solve this.
                        Error is:- Transection was declined on the basis of risk checks

                        I dont know why flipkart not able solved it? they dont want customers?

                        this one of complaint number :- IN[protected]
                        IN[protected]
                        it is showing that my problem is resolved but it is not. And my email ID is [protected]@gmail.com
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                          Sohail355hhh
                          May 31, 2021
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                          Website: Flipkart.com

                          I purchased Asus Nvidia GeForce GTX 710 at 4199 Rs at 26May and delevired in 29 May.

                          But unfortunately seller sent me Zotac 210 used graphic card.

                          I raised my replacement request but they rejected me.

                          I again requested [OD[protected]] but no updates I hope Flipkart accept return request
                          Flipkart customer support has been notified about the posted complaint.
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                            Devesh00967
                            May 30, 2021
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                            Address: 0, Satteshwar

                            Hi,
                            When I am booking any mobile showing error You have maximum unit allowed for this item it issue showing last 10 days kindly resolve issue and give me solution
                            Flipkart customer support has been notified about the posted complaint.
                            May 30, 2021
                            Updated by Devesh00967
                            Issue Not resolved
                            Verified Support
                            Jun 01, 2021
                            Flipkart Customer Care's response
                            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                            Jun 02, 2021
                            Updated by Devesh00967
                            I am submitting my Flipkart account detail again kindly resolve issue as soon as possible
                            Ragister Mobile-[protected]
                            Registered [protected]@gmail.com
                            Jun 03, 2021
                            Updated by Devesh00967
                            Issue still pending a long time kindly do needful
                            Please find the registered [protected]@gmail.com
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                              khrao319
                              May 30, 2021
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                              Resolved

                              Address: Flipkart Internet Private Ltd.,Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, BENGALURU
                              Website: www.flipkart.com

                              Attached the Complaint copy in detail
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 01, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                ANANTHU NANDHU
                                May 30, 2021
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                                It's been 4 days my tv delivered but not yet installed and I've tried many times to receive installation partners number but even flipkart doesn't have.. still no one called me for installation from Jeeves .. so kindly process ma installation assistance as soon as possible...
                                Flipkart customer support has been notified about the posted complaint.
                                May 30, 2021
                                Updated by ANANTHU NANDHU
                                Till now ma tv is not installed yet .. I don't know how irresponsible you can be
                                Verified Support
                                Jun 01, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
                                Jun 01, 2021
                                Updated by ANANTHU NANDHU
                                Still it has not been installed .. I don't u can be irresponsible like this
                                Still no response from flipkart ... Really irritated ... Till now not installed and no updates regarding it ... Truely irresponsible
                                Still my tv has not been installed ... Very irresponsible flipkart
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                                  Ankit2012jain
                                  May 30, 2021
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                                  Sir I have purchased boult air pods on date[protected] with order no OD[protected] as it has to be deliverd on[protected] it not has been shipped yet.
                                  As it contain gift item the occasion has been gone... So now I need compainsation or order to be deliverd free.. or else I have to file a complaint in consumer court
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Ankit2012jain
                                    May 30, 2021
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                                    Sir I have ordered boult airpods orders no. OD[protected] on date[protected] as the delivery date was[protected] they have not been shipped yet.. As it contain gift item and celebration date has gone.. I need the compensation of the order amount or free delivery..
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Kkb45
                                      May 30, 2021
                                      Resolved
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                                      Resolved

                                      Address: 148028

                                      I purchased Perosna Amla Hair oil Pack of 2 Hair Oil 399 | mmn through online plateform Flipkart
                                      MRP for each bottle is Rs 80 but they charged rs190 for 2 above which is above MRP
                                      Order Id is OD[protected] date of invoice 27/05/2021 10:36 and Invoice No: FAGH8B[protected] product sold by Dhamodar Industries sunam GSTIN: 03BAYPR4744K1ZZ
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      May 30, 2021
                                      Updated by Kkb45
                                      Pls do needful
                                      Verified Support
                                      Jun 01, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        Shikha Dhyani
                                        May 30, 2021
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                                        Address: Flipcart.in
                                        Website: Flipcart.in

                                        I have ordered medical products from flipcart. The delivery address is in covid contamination area. I asked them to change the delivery address and we will pay shipping charges. They denied and mention my products as delivered. Here the products are not received by anyone. Now they are not able to change my delivery address and also not cancelled my order. I have paid the total amount.
                                        Flipkart customer support has been notified about the posted complaint.
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