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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 772

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F
Firdauskhan25
Mar 14, 2021
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I made a flipkart account long time ago, now I've lost that number & I want to change my number but flipkart is spending otp on my closed number.
Kindly help me.
Email id - [protected]@gmail.com
Flipkart customer support has been notified about the posted complaint.
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    Suyansh Singh
    Mar 14, 2021
    Resolved
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    Resolved

    I have ordered a orient fan of blue colour but instead of that they sended me a used open box blue colour fan . And when I asked them to replace that they are asking me for my adhaar card details and pan card details how can I send them that . As it has been advertised by our Indian government to not share your personal details
    NOW THEY ARE NOT TAKING THAT PRODUCT BACK and when I asked them for help they DISCONNECT MY CALL
    Aug 12, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Mar 14, 2021
    Updated by Suyansh Singh
    They have rejected my replacement request 4 times

    Verified Support
    Mar 17, 2021
    Flipkart Customer Care's response
    Hi,

    Order ID: OD[protected]

    We are sorry for the issue caused. As per the update from the team we would liek to inform you that please share a copy of either Aadhar (both sides) or PAN card so that team further validate and assist you.

    Your kind understanding is appreciated
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      F
      Faizan Mirza 829
      from Mumbai, Maharashtra
      Mar 14, 2021
      Resolved
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      Resolved

      I ordered BOAT earphones from flipkart on August 2020. Unfortunately I lost the bill for the product. I want to claim warranty for the product but I can't as I don't have the bill. Also there is no option for invoice download only for that product. I am able to download invoice for every order except for this. Please look into the matter.
      Order id :- OD[protected]
      +1 photos
      May 31, 2021
      Complaint marked as Resolved 
      Flipkart provided the invoice for the product
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 17, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        Kamal_Nayan
        Mar 14, 2021
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        Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru,

        I have purchased a Logitech keyboard from https://www.flipkart.com/ on the 9th of March 2021. I got the product delivered on the 11th of March 2021 when I opened the parcel I found there was a keyboard of a different brand (Zebronics ZEB-K35) and after that, I raised a complaint on Flipkart for the return of the product and the return was not approved by Flipkart for pickup and soon after that I called the customer care team they said that you will get a refund just upload the PAN Card for verification and after that, I uploaded the pan card too but then also return approval got rejected because the seller denied saying that they had not made any error and then again I called the customer care team talked with senior executive they again said that we can't help you as the seller is rejecting it and after that, they again asked me to upload the Pan card but still the return has not been approved.

        SIR/MAM please help me as my ₹1281 is paid by me to Flipkart and I didn't get the product which I ordered and after that when I raising to complain they are not approving and providing a refund to me
        +2 photos
        Flipkart customer support has been notified about the posted complaint.
        Mar 15, 2021
        Updated by Kamal_Nayan
        Why their is no action for my complain
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          sameer9243
          Mar 13, 2021
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          Flipkart have cancelled my 4th Order which was placed today 13th March 2021 book through EMI on credit card the order was of 10250/- and again they have cancelled it.

          The next minute the sellers cancels the order as soon as we places it.

          Order number : OD[protected]

          Now they will refund after 10 days, I don't understand why they will refund after 10 days.
          Flipkart customer support has been notified about the posted complaint.
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            Karthick75
            Mar 13, 2021
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            Dear sir/Madam
            I am using Oppo A53 model and i want to exchange this model. When i enter the IMEI number in exchange option. It shows IMEI does not match error. Kindly resolve this issue. I need to exchange this phone.
            +1 photos
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              A
              Aamirsohel
              Mar 13, 2021
              Resolved
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              Resolved

              I have recently purchased new ViVO Y51, Dt: 25/02/2021, Order ID: OD[protected], Mobile number: [protected] .
              The product is delivered on time, but after unboxing there are a Demo Phone inside the box. I have attached images for your reference.

              Requesting you to kindly look into this and guide me for the same.

              Awaiting your reply.

              Regards,
              +1 photos
              Aug 8, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Mar 14, 2021
              Flipkart Customer Care's response
              Hi,

              We'd like to let you know that post validation our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

              Your kind understanding is appreciated
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                M
                Mahavir1998
                Mar 12, 2021
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                Address: Jaipur

                I order moto g9 from flipkart but my account is blocked and i need invoice of my order to claim warranty i contact flipkart multiple time but they don't share invoice plese help me
                Flipkart customer support has been notified about the posted complaint.
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                  Akif Khokhar
                  Mar 12, 2021
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                  Address: Jawaher ward Forest colony near sanchi milk dairy mandla

                  IMEI no error during phone exchange process
                  +1 photos
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                    H
                    Hrus
                    Mar 12, 2021
                    Resolved
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                    Resolved

                    Address: Kaliagadhia kaliagadhia kuradhivasa keonjhar 758078

                    Dear sir I am Hrusikesh I have order a C.KRISHNAN CHETTY jewellers classic long and short chain price 80188/- order id-OD[protected] ORDER date-16.feb.2021 but it's so delivered 21.feb.2021 I have already complain I haven't received product but it's so delivered now also not resolved my issue kindly help me refund my money I have already paid this amount credit card kindly help me
                    +1 photos
                    Aug 10, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 14, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      J
                      Jogendra patra
                      Mar 12, 2021
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                      Website: Www.flipkart.com

                      On 9th .I ordered a mobile poco m3 .It's prepaid it's delivered on 13th feb ebut the product was missing from the package that's why i ask to return but they blocked to me
                      +2 photos
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                        abhishekswarup
                        Mar 12, 2021
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                        Dear Flipkart team,
                        I would like to inform you that your system has blocked my Flipkart Account for NO valid reason. When I asked about the reason they stated the following :
                        “We'd like to let you know that your recent order has been cancelled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorised and secure; this is for account security.”
                        I have sent so many emails to [protected]@flipkart.com but every time their reply is same as usual i.e “We'd like to let you know that your recent... is for account security.”
                        This is so frustrating because firstly you blocked my account for NO valid reason, secondly your customer support team has no authority to fix this issue and lastly your email support team is sending same repetitive replies.
                        For this particular order your system detected irregularities :
                        Order: OD[protected]
                        Item: Jackly JK 6036 Combination Screwdriver Set
                        Amount : Rs.89

                        I would like to inform you that I ordered this item on 10th January 2021 using my own Paytm wallet but since product quality was poor I returned the product and I got the refund of Rs.89 on 13th January, it’s so simple!
                        I don’t know what irregularities Flipkart system detected in it. This proves your system is faulty and poor.
                        I even asked Paytm to check if there is some irregularities in this transaction, they checked and replied to me that there is NO irregularities in the transaction, it was cancelled because I returned the product, still don’t know why Flipkart system thinks there is some irregularities.

                        You are harassing me by not replying to me on Twitter, not resolving through customer care and most frustrating is that you are sending same robotic replies.
                        And whenever you escalate my issue I receive an SMS that Flipkart will call me but I have NOT RECIEVED ANY CALL YET.

                        What’s your problem with me? I have been very loyal to Flipkart, never ever misused your services still you are blocking innocent customer’s account. This incident has lost all my trust in you .

                        I want you to unblock my account as it contains my personal details, Supercoins, Bank Cards and other details.
                        I am attaching all the proofs with this email which justifies that there is NO IRREGULARITIES in the payment method.
                        If you need any other details please email it to my registered email address (given below)

                        My Flipkart account details:
                        Registered email: [protected]@gmail.com
                        +2 photos
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 14, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        There are so many cases where Flipkart has blocked innocent customers account. This is all due to faulty system of Flipkart which is detecting false irregularities in customers account. But the worst part is their Customer support, their is no direct way to call the technical team oy email is available but in emails they send only same replies. It's operated by Robots.
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                          J
                          Joneekumar
                          Mar 12, 2021
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                          Address: 1751,shreeram nagar soc., G. H. Bord, sayan road, amroli, surat
                          Website: Flipkart log in

                          My flipkart account has been deactivated and now i want be activate it but it is not activating
                          My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                          Pl solve this problem vastly

                          Phone: [protected]
                          Email : [protected]@gmai
                          +1 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 14, 2021
                          Flipkart Customer Care's response
                          Hi,

                          We'd like to let you know that post validation our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login into your Flipkart account.

                          Your kind understanding is appreciated
                          Mar 21, 2021
                          Updated by Joneekumar
                          Please log in id

                          Mar 21, 2021
                          Updated by Joneekumar
                          Return request you
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                            D
                            Danish ramiz
                            Mar 12, 2021
                            Resolved
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                            Resolved

                            Address: Katahria,barauni

                            I order ipad 8th gen through giftcard and it costs 37900 and but any mistake only 27900 deducted by my giftcard and after that my order is not placed but money got deducted and on the same day 01/03/2021 i got refund of 7900 and 20000 left then i call customer support of Flipkart and i elaborate my concern to them and they said that you will get your refund of 2000 on 11/03/2021 max promising date.
                            And now its 12/03/2021 but i didn't get my 20000 back .
                            +2 photos
                            Mar 12, 2021
                            Complaint marked as Resolved 
                            They told me to again add voucher and pin and i got my money back 😊😊
                            Flipkart customer support has been notified about the posted complaint.
                            Mar 12, 2021
                            Updated by Danish ramiz
                            20000*
                            Verified Support
                            Mar 14, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              adarsh_ada
                              Mar 11, 2021
                              Resolved
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                              Resolved

                              Flipkart representatives are not helping. They send only one email which is
                              "We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use.
                              This would also mean that you will no longer be able to login to your flipkart account."
                              But i mailed them that i have not order those products for reselling purpose
                              But they have given me the same response

                              I had not done any large quantity purchase, I don't know why they have come up with such a conclusion.

                              I would kindly request you to unblock my account
                              As i had been a regular user of flipkart

                              I assure you that the products i bought were for my personal use only.
                              Kindly unblock my account because it has very good facilities in it like flipkart cardless credit and flipkart plus
                              I assure you that this account was never used for reselling purpose and will never be used for the same
                              Please unblock my account because i don't want to miss those lovely services of flipkart
                              Thank you
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 14, 2021
                              Flipkart Customer Care's response
                              Hi,

                              We'd like to let you know that post validation our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.

                              Your kind understanding is appreciated
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                                Padmakasudame
                                Mar 11, 2021
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                                Date of Transcations[protected]
                                Number-[protected]
                                I ordered a camera but after successful payment order has been canceled, and but today date is[protected], but refund is not completed and amount is 268990. Everyday i call, mail, tweet but i didnot get the refund. Order number is OD[protected].
                                Please refund my money FLIPKART IS NOT LISTENING.
                                +1 photos
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                                  amanr7426
                                  Mar 11, 2021
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                                  Address: India

                                  Refund not processed in my bank account my bank is Allahabad/indian bank
                                  My a/c no.is- [protected]
                                  Refund reference no.is[protected]
                                  +1 photos
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                                    Kany92
                                    Mar 11, 2021
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                                    I cancelled by ticket from Amritsar to Bombay 8 hrs ago but still it is showing cancellation pending.. I will not get refund if ticket is not canceled 24 hrs before flight deoarture
                                    +1 photos
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                                      Syananth PS
                                      Mar 11, 2021
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                                      Google Pixel 4a have been out of stock for about 2 weeks in kerala pincodes as well as major indian cities. even though a sale is going on now, we are not able to buy the phone. If stock is to be out of stock what is the use in conducting a sale? Really wish to buy that phone.
                                      +3 photos
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                                        S24Shweta
                                        Mar 10, 2021
                                        Resolved
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                                        Resolved

                                        Grocery items delivery complaint

                                        Address: 75/9, aruna asaf ali road, kisangarh, vasant kunj, new delhi

                                        I ordered grocery from flipkart on Saturday evening, which was supposed to be delivered by Monday evening, and order didn't get delivered even on Tuesday. Flipkart customer care executive hung up on me by saying they cannot help or neither can I cancel my order. I am a woman who lives alone in delhi, and the first delivery executive misbehaved with me on phone, he was not only rude infact he yelled at me saying he cannot deliver my order...
                                        +11 photos
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