Flipkart Complaints & Reviews

I placed an order at 3rd March 2021. It's 2 day delivery. So, My product should be deliver 5th March 2021 but not delivered in the promising date. Even today also not delivering my product.you can see the screenshots of ekart logistics and merchant "flikpart".

The seller had processed the refund of Rs. 259/- to your Debit card on 26 Feb 21 & it should have been credited by 5 Mar 21. The refund reference number is VUR[protected]. Regards, Flipkart

This message received by flipkart but refund not reflect in my account yet.

UPI Transaction ID[protected]
Hello Sir/Mam,

I'm Aishwarya Lonkar. I have done one payment of Rs 800 on 3rd March 2021 from Google pay application to Flipkart.but because of banking server problem at that time payment not completed.After sometime app was showing that payment is successful & my account also debited but Flipkart merchant didn't received that payment.They are saying they have received only one payment...

I have placed order for Gold Con form two different account, details as mentioned below, from the total of 8 gold coin only 5 is being delivered but all the 8 coins are being marked as delivered and no one is aware about the shipment delivery -

The another mess is 3 tracking number from the mobile #[protected] and #[protected] are similar, though the product order id is different.

1) Why the tracking id is same for multiple product which are different order ID and different address
2) Even if the tracking id is same why there is only single product in the shipment it should be two then in one box.

one of the most third class customer service I have ever come across, I would like to file a case against the service and also want refund for my order which was placed.

Spoke with multiple rep's and all of them have disconnected the call when asked for the supervisor.
Rep's are very unprofessional.
For all the error made by Flipkart and for the stress/ Mental Harassment, I have gone through will definitely charge a huge sum.

Hi
We have purchase mobile but its camera is faulty.
We have raise return request within timeframe but it has rejected without any consolation. for this case we have call customer care 10-12 time they did not give any answer and after some time just cut the phone and very bad, irresponsible answers from customer care agent. . So irresponsible, kamchor and harmkhor e-commence portal.
Flikart is cheater.

This is to bring to your attention an utterly disappointing and almost humiliating experience of me trying to follow-up for my refund of 845 Rs. pertaining to the order placed by me.

Flipkart app shows refund processed on 10th December 2020 and I have been following up since then stating that the refund has not been processed. I have also shared my credit card statements multiple times for them to evidence that such amount has not been refunded.

For the last 01 month, I have been chasing their customer service team to provide me the transaction reference number w.r.t. refund processed by the seller and they are yet to provide me the same.

Today I have reached a new low o[censored]tter disbelief in the way of response - their team has written to me stating that the seller never received my payment in the first place. It is absolutely shameful and absurd.

Please assist me with obtaining resolution of the same and processing of my refund.

incident ID raised with flipkart for reference - [Incident: IN[protected]]

सर हमारा नाम शिवाजी रस्तोगी मैं बहराइच में रहता हूं मैंने फ्लिपकार्ट से शॉपिंग करी थी 22 जनवरी 2021 को ₹52999 की किसी कारण मैंने 4 फरवरी 2021 को यह टीवी को मैंने कैंसिल कर दिया तो इस कार्यक्रम को 13 तारीख को बोला गया था कि आपके अकाउंट में आ और 23 तारीख फाइनल डेट थी कि आपके अकाउंट में आ जाएगा यह बैलेंस और आज 8 तारीख हो गई है अभी तक यह अमाउंट हमारे इंडियन बैंक मेन ब्रांच बहराइच में मेरे अकाउंट में नहीं आया है आपसे हाथ जोड़ कर निवेदन है कृपया वारा पेमेंट देने की कृपा करें अति महान कृपा होगी

We purchased a tv for around 20, 000. The first piece screen was defective ao they sent replacement which was defective too. So we asked for refund. They said technician will come check and once he confirms produxt defective then they will refund money. Its been more than a month and there has been no technician visit so far. We have chatted and called the flipkart CUSTOMER service but they are simply lying saying return request yet to be processed other agent told us its already processed, other agent said some guy will be coming today only other agent told us some date so.we are hearing different stories from flipkart but no refund yet. When we call they put is on hold indefintely or cut the call. I am writing to you out of frustration at this ### flipkart company who are cheating CUSTOMERs like me. I need a solution and i need my refund. I can show you chats of how they have given false promises of a refund.

I have created flipkart account two years back with a mobile number.long ago i lost my sim. but luckily in my previous mobile flipkart was already logged in but now i cant log in because it sends otp to lost sim.
however i can still order through browsers but i cant use full features of flipkart.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do update my new mobile number to my flipkart account.
my flipkart account - sanjay naik
lost mobile number - [protected]
email id - [protected]@gmail.com

I had made a purchase of Asus rog strix g15 laptop (order OD[protected]). Payment was made from my side and bank(Axis Bank) has confirmed a successful transaction, however flipkart denies any payment confirmation from my bank.

This is a massive sum for me and i have been saving it for a year. Please help me resolve this issue and get my money refunded from flipkart.

As per the Bank records, the transaction vide reference number (PRN) [protected].
Also attached the transaction details
Date and Time of transaction: 05/03/2021(5th March). 02.31 AM

Today I made a Flipkart paylater payment thru hdfc debit card the transaction would be failed but the amount debited and not yet credit in my account after that I ll made a payment thru upi id that transaction would be successful now I didn't get back the debited amount which I hv made thru the hdfc debit card and also I didn't receive any message or mail regarding this failed transaction kindly send the money back to my account
Please find the attached document..

I have paid payment of pay later on flipkart but it's not replact in pay later and my amout 2358 is debited in my account still am waiting for conference plz do the need full arrange my amount back

Name :- Anand Dundappa Badiger
Mail I'd :- [protected]@gmail.com
Date :-, 01/03/2021
Transaction I'd:- PZT[protected]T21IK01
Amount :- 2358

I placed order on 26 march and payed via SBI debit card here is the transaction details
transaction no. VT[protected]
but i havn't received the invoice and no updates on my order section on Flipkart.

I ordered a puma trailfox overland adder error sneaker for men
The quality is not up to mark as per the price 6800 then the delivery agent said to me to complaint for a mismatch product and after that due to delivery agent my return request is cancelled
Order id : OD[protected]
I want a refund I have original product so please help me it's totally fraud

Hi,

I had raised a complaint within the 7 days of Flipkart's policy to them and they asked me to reach out to the brand for it and didn't help me AT ALL. I have screenshots of starting a conversation with them on their app and where I had requested a call to log this concern but they did not officially take any complaint.

After visiting ASUS service center, they acknowledged the issue and issued a DOA certificate after due diligence, and sealed the phone box for it to be handed over to Flipkart.

After 3 weeks of running after them, I was successfully shared a DOA certificate that I then sent to the Flipkart team over email to pick up the device. Now, the Wishmaster is not picking up the device saying his seniors are denying and they need to perform checks on this DOA device despite sharing the DOA Certificate with them (e.g. display should turn on, accessories should be intact, etc.). I have already shared all the supporting documents and videos with images of the boxing process that was done at the Brand's service center. It was duly sealed with ASUS stickers and was also attached in my email to the Flipkart team post which this was approved.
It simply needs to be picked up and delivered to the warehouse.

I am now stuck with the device not getting picked up at all even after numerous emails and phone calls to Flipkart and the pickup guy. Kindly help in getting this picked up or advise on what needs to be done to ensure this is returned ASAP.

I placed an order for a mobile phone on flipkart and paid through credit card emi. The order was placed successfully, and the status showed that my packet was picked up by the courier service. But after the package reached my nearest hub, it showed my order was cancelled by the seller.
I wanted my order on urgent basis because I had to leave in a few days. I can't even place a new order because I have to pay through emi and the emi credit refund will be refunded in few days. So, until the emi refund is not complete I can't place a new order. What am I supposed to do? If flipkart would have not accepted my order, I would use the emi credit to order from somewhere else. But now I am not left with any option. And on top of that, flipkart isn't responding properly to my consumer calls and complaints. The customer care is not responsive and cuts the call in between and one of them put me on hold for inevitable time. This behaviour is highly disrespectful towards costumers and it has disturbed my mental peace. I am constantly worried, calling flipkart again and again for resolution of my issue and finding a way to be able to order the phone because I needed it immediately.

Order ID - OD[protected]

I would like to inform that i am facing problem to get back my refund, a product which i have returned 15 days before but didn't get my money bank the company is saying that the seller has transferred the money but bank has not credited..
The reference no. For the refund is 17203011048106524347395
So i would like to request kindly look into the matter.

OD[protected]

I got just 1 packet instead of 3 . No help from customer care. Saying no return policy.packet still not opened

Order ID - OD[protected]
IS IndoSurgicals Jala Neti Salt Plus, 385 gm (3 Pack)
Seller: IndoSurgicals Pvt.Ltd.
₹673 1 offer

Ordered
Mon, 1st Feb '21
Delivered
Wed, 3rd Feb '21
Your item has been delivered
Product has no-return policy

Too much fraud. Packet still not opened. Help me. No response. Third class support.

Contact [protected]

I ordered a MMTC 2 gram gold coin from flipkart on 15 Feb 2021( Order ID - OD[protected] and it got deliver to me on 19 Feb 2021. I opened packet and inside that packet found one flipkart packing whose seal is already torn and there is empty MMTC box and bubble wrapper. I immediately called Flipkart and told them about this incidence and they register complaint regarding this and created return request and said to me to wait till 3 March 2021 for resolution . They told me that I will got resolution on or before 3 March 2021. And Today 3 March 2021 I got a message from flipkart regarding extension of date as it is taking time and second message that my return got rejected reason troubleshoot problem. I immediate call flipkart team and told them about this and they again create return request regarding this and said to me to wait till 15 March 2021 . I am already very tensed regarding this and Its already 15 days passed and I didn't got any call from flipkart coustomer care regarding this .and I didn't got any call regarding why my product got missing and why my return got rejected . Please look into this matter as already 15 days passed . Please help me.

I had received coupon code for Google Home mini from Google Pay.

The coupon offers Google Home mini at just 1rs.

SO I had applied this Coupon code in Flipkart account. Flipkart validated and accepted the coupon code and showing offer under "My coupon" section.

But surprisingly when I went to buy Google Home mini they not allowed me to buy the product. They shows error that "You have reached the maximum units allowed for purchase of this item"

In reality, I never bought the same product from the account. and when I contacted customer care for the same they refused to give the proof that I ever bought the item. Also instead of giving the solution to problem they repeatedly disconnect the conversion and ask details of problem every time and giving excuses.

When I asked them either allow me to place order or give me coupon back they said that as per policy they can't give coupon back, while item limit is placed by "seller. But in reality i tried total 4 seller and at every seller, I got same error, so basically it's not seller but a flipkart which is preventing me to place order after validating my coupon and robbing me.

If they not provide solution for the same i am going to take legal action against them.

Registered Mobile number for account is: [protected]