Flipkart Complaints & Reviews

I have ordered Flipkart supermart order on 11th February OD[protected].
The order was marked delivered on 12th February but I haven't received the order. I'm receiving the same computer generated emails from Flipkart and no resolution is provided. I have paid via upi and don't have any option to call customer care.

The product which I had ordered, has not delivered .My ordered ID is OD[protected] DT.1-2-21.I want & request to send the item which I had ordered cost of which may kindly be adjusted .I am ready to pay the amt if I have to pay after adjustment

I am one of the flipkart user. My account has been blocked I don’t know for what reason. I am not able to login neither with mobile number nor with email address. Also, someone is using my number and ordering clothes and am getting calls and messages regarding the delivery of product. Attaching screenshot for reference. Some kulwinder is ordering this. Kindly check and unblock my account.

Sir
I am regular customer of flipkart and i am trying to contact on flipkart customer care but nobody is responding.
I have lost my mobile registered with flipkart.
I want to change my registered mobile no but unable to change because flipkart id is sending OTP on my lost mo no.
kindly resolve my problem.

Flipkart send me one old shoes and stone in my shoes order than block my ac without any reason after blocking deliverd my pending order now i havent any option for my deliverd item like return and replacement flipkart totally fake and worst services provider customer sucker i have rs 3000 in my lipkart ac now no option for my rs 3000 and 3 order please help me 7 days over no solution and flipkart worst for customer

I purchased an Oppo Reno 5 Pro phone from flipkart. It has an overnight battery drain issue (10 - 15% drain every night). I didn’t immediately escalate this because I thought it might settle down. But, the issue persisted and I decided to contact flipkart support for assistance. They told me that the device would be replaced. They arranged for a technician visit. The Jeeves technician visited my home and told me that the battery is totally fine. I explained to him that the battery drain is noticed when the phone is left idle for a while. He just denied it and told me to contact flipkart for further details. The replacement was immediately cancelled. I contacted Flipkart and they’re refusing to offer a refund. This is totally not fair because the phone already came with a defective battery and flipkart is denying my claim. I have lost my trust in flipkart and I will be very careful before making my next purchase. Is this how you treat a loyal customer?

I've paid for the product and the amount was deducted from my bank account but it is showing that the payment is not yet confirmed by the bank.When i've paid for the product it was displayed that payment was successful but in my orders section it is showing that the payment is pending

Tried forget password using otp but no use it says "cant update new password try gain later"

Dear sir,

I had raised a return request of my new purchased mobile phone On 23 rd January.I got the mobile phone on 21 st jan. After installing sim, it shows that phone is hanging and the battery backup is verry poor. So that i put the request for replacement. Then the Flipkart said that, they had arrange a technician visit to my address. But the technician never called me. I called them and asked why they are not coming. They replied that they are above 50 km from my address. So they are rejecting the visit. Thus 3 times Flipkart arranged the technician visit and they rejected. I had some many times complained with Flipkart customer care and again again they are doing the same technician visits. Now it is showing that the return request is rejected. Now i tried to contact Flipkart customer care. But i am not receiving any call back from Flipkart is really amazing and disappointing. I was with this issue since Jan 21 st. I had contacted so many times to Flipkart customer care.
So Sir i need an urgent resolution from your end immediately.
I need my replacement of the mobile phone as i had lost 16 more days.
Regards

Sooraj P Kumar
Mob-[protected]

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
Pl solve this problem vastly

With respect to my Order No OD[protected], I have such a bitter experience with Flipkart that I have started forbidding people to deal with Flipkart by narrating my story. I placed my Order on 23rd Jan '21 and made the full payment upfront. When the booking was made the product was showing as "In Stock " and the Pincode Check facility also showed as deliverable on the checked pincode.. In this case what is expected from a professional service provider is to earmark the booked quantity on real time basis. I was allotted a Expected Arrival Date of 1st Feb '21. After few days your Customer Care Department informs that the Expected Arrival Date has shifted to 8th Frb '21 stating that there are issues with the courier service. Now after 15 days of waiting you advice on cancellation of original order and placing a new fresh order as a solution.

Kindly justify that if the booked item was already earmarked and there are issues only with the courier services then how can cancelling original order and placing a new order change the scenario ? This indicates either the product has already gone out of stock when the order was placed but did not reflect on Flipkart ( as order was placed) or that the booking was not earmarked and sold on Enhanced Prices later on.

This is to bring your kind notice to close my Flipkart Pay later account associated with email id [protected]@gmail.com
Account number: 31021118

This is a real harassment you people are doing . I have attempted to close the pay later account number of times but it is not working by calling both Flipkart and IDFC bank

Take actions from your end or else I will take my steps.

Regards
Prajeesh nath

I have received a damaged product, so i have raised return request with in 1 day flipkart blocked my account.
No response from customer care.

From oct-2020 I’m unable to place the order in flipkart, then i raised the complaint about this situation. Then i am came to know that my account was blocked due to heavy returns, all the returns I have kept are genuine some products flipkart didn't deliver due to covid-19, some products are warranty expired products even though my returns are genuine they Flipkart blocked my account

I purchased a washing machine 5 days back with a policy of 15 days return. When it came to know that it's a defected items i try to apply for return but flipcart deliberately blocked my account.

In the month of Sept 2020 had ordered lot of products for my husband’s bday, which has few UCB shirts coming from a single seller who repeatedly sent wrong shipment and since I repeatedly complainted as i was not getting the refund flipkart instead of taking action against the seller, blocked my account, which I realised only today. Have all email proofs to prove what i m stating

I have registered complaint about my front load washing machine on extended warranty with Flipkart on December 29, today the date is February 10 and the complaint still not solved. Every time when I call to their customers centre they will ask for 48 hours to solve this problem if not they will refund the money or replace product. They all were false promises. No I don't know what to do or were to go.
Can anyone help me?...

I bought a product from a flipkart. It had software issue. So I applied for return, my return was accepted initially. My product was already having a stretch at the back but delivery agent rejected pickup under the category product mismatch. Later I complained about it in flipkart customer service team but they initially sent me a message that return will take place after 4 days but after 4 days my return was cancelled automatically. I was very frustrated because I pursuaded the flipkart team by talking for 1 hour everyday. After that, I again complained this time I got a pickup message but pickup didn't take place instead pick up was cancelled for the third time again under the category of product mismatch. I have never had such bad experience. I need a resolution

Purchased a tv with details
Order ID - OD[protected]
Nokia 139 cm (55 inch) Ultra HD (4K) LED Smart Android TV with onkyo sound(Rs. 40, 000) with a 3 years complete protection plan(insurance)

Tv got accidentaly damaged after 3 months
Flipkart giving 50 % refund and not repair stating that the part is not available whereas the technician visited and told that the part is very much available
Please...

We ordered a reebok shoes( order id-OD[protected]of price 3189₹ . On 4th fabruary which is delivered me 8th fabruary. That shoes are unfit my foot and needs larger size than that. So we create return request because there was no option in replacement. And reorder same product but larger size. But sellar (Tayab munch fashion) are cancle twice the return request to giving reason that package are delivered intact. We contact coustmer care of flipcart but thary are unable to solve my query.