Flipkart Complaints & Reviews

During this covid time, I believe flipkart is trying to take money from customers by giving false information in website and then later sending

1) Defective product
2) or Cancelling the product without customer notice.

I faced both the problem

1) Order cancelled - Egate K9 Android HD 720 P

My Egate k9 Android projector order is cancelled mentioning I cancelled it. I never gave a request to cancel. I dont want my cancellation money but rather I want the product delivered within time. After multiple conversation wasting time, end result is same.

I feel flipkart is cheating on customer money during these touogh time. They are taking people money and keeping it in pocket, taking out the interest of it and then telling the customer the item cant be delivered.

This way they make money out of customer money. Amazon is not doing this. We need some strict action again this.

Ticket No - IN[protected]

2) Installation of Avante Sound bar delayed.

I received a defective avante product and flipkart is not accepting the order back saying its not installed by authorized personnel. I waited for the instalaltion person to come and never came to my house for installation. Installation is delayed from Vendor side and why should I take bear the responsibility of it.

Now when I asked for a replacement, they are saying its not installed by the authorized person. Flipkart doesnt have any commitment towards the customers. Its only one way SLA and rules.

I have ordered Nikon 5600 dslr with double lenses on 1st of may and received the product on 2nd but with single lens. Hence requested for replacement on same date and i was informed seller will contact me within 72 hours, mean while i have tried to contact flipkart multiple times but as usual with some ### responses they came up. Which surprises me that flipkart can arrange from order processing to product delivery but not keen to show their little interest to approve a replacement request where wrong product has been delivered. Even after giving multiple reminder they are deliberately not contacting seller to get it resolved.

i was told that flipkart will provide solution brfore 10th of may but till now no response and no progress. Later they have extended the resolution date . This is how flipkart deals with their CUSTOMERs. I have called flipkart more than 100 times and they always said the same. Any way may i know when exactly my problem will be resolved ????

Needless to say flipkart to stop the CUSTOMER service portal and rather start serving serving from facebook page.
I think Flipkart you are on right track to fool your CUSTOMERs. Keep up serving in the same way ..
On a lighter note you change your mind and think you should provide a GOOD SERVICE to your CUSTOMERs then here is my order id OD[protected] have a look and if possible do the needful

I deleted my data for some reason but when I logged in again then my account details were vanished, the supercoins which I earned in last 9-10 months all were lost at a time 😭😭.. At the time of logging in I wasn't able to login with my email id & forced to log in with my new mobile number because previous one is out of service.. Please help me to retrieve my old account. (that supercoins were earned by a lot of hardwork 😭😭).. Please Flipkart I request you to do something in this regard.. please 🙏🙏 :'(

Hello,
I am a regular flipkart plus customer and they've blocked my account for absolutely no valid reason on or before 3rd may. My Flipkart account has more than 500+ coins. I also bought the pass for recently introduced flipkart groceries to buy groceries for my family . in the mail they replied they blocked my account because I ordered groceries which is not for my personal use. First of all groceries is for whole family.But if flipkart has problem with that I will never order groceries. But pls unblock my account .it's a request. I'm tired of constantly requesting. Nobody in flipkart customer service helps.

I have ordered some grocery items from Flipkart 4-5 days before lockdown.
But now they are saying it is delayed by another 10 days and all the products are showing that it can't be delivered to my pincode 600093

Flipkart blocked my account without any reason or warning. I am frequentuser and plus member for a long time. It's extremely insulting and has created a poor image of the site.e

Flipkart first cancelled my order and then on the same day they blocked my account. I have ordered sound core life note headphone with order id OD[protected] first they debit the amount from my cc and then immediately cancelled the order at their own end when I called customer support they said my order is rejected due to bulk quantity but while I am placing an order there is nothing such restriction even the product under buy more save offer kindly stop harassing the customer unblock my account and provide the same order at least one quantity with the same price.

On Order Date:[protected] I have purchased my Motorola One Fusion+
Twilight Blue and from that day the ear phone point is not working and the phone was hitting due the charger i thought it will be solve but now its not charging there is no damage on charger and USD Wire, I have warranty till next September i discussed with Motorola Team and its been more than 24 hour there is no changes and they said we cant do replacement you have to do from where your purchased so am requesting you please take it as serious issue and do my replacement.

I ordered Thomson TV and it got delivered before 6 days. Flipkart assured that they facilitate the ac installation through jeeves. But still date no updates from jeeves and flipkart ppl saying we ll escalate the complaint and issue will be resolved by 14th may. Flipkart doesn't care about the customers once the product is sold. If there is any problem how i ll be come to know if it gets installed after 14th. Really it sucks. Pls help to resolve this issue.

I purchased food product banana chips package from flipkart delivered on 01 May 2021, worth 240/-. I noticed that the package was damaged and torn on multiple ends. I raised complaint with flipkart on 02 may, I was told that complaint will be resolved by 08 may but till today nothing done from flipkart !!! This shows lack of empathy that flipkart shows towards customers during pandamic, flipkart is selling items without proper packaging n encourage sellers by not taking action.

Flipkart is also cheating customers by only publishing positive reviews but blocking negative ones!! I am attaching the screenshot proof of damaged package

I need flipkart to pay me compensation for harassing n cheating by selling a damaged food item

I purchased 9995INR on Casio GSHOCK Watch from flipkart, I got empty box order number OD[protected].
seller sent empty box only having warranty card and user manual.

I raised return request as missing item, They blocked my account

Seller : Wizrob Fashion.

Flipkart videos Quize Zone Ladies vs gentleman not giving assured awards as there is mention that atleast some super coinswill be awarded after completing and claiming of won prizes.but unfortunately it doesn't happen.so wasting so much time in the hope to get some prizes totally unsatisfied me.I sure will lost faith in fllpkart if they don't look into matter as soon as possible.Thank You Flipkart.

I booked an air ticket with flipkart on Aug 10, 20 (PNR H2L8N) which i cancelled on the same date but i cancelled it i called flipkart customer care and they assured me that i will get a full refund. And its been more than 8 months and i still didnt get the refund.i have mailed the, I have talked to 14 customer care executive and have provided my bank details already but nothing seems to work.

It looks like flipkart like to torture their customer and to waste their customer's time and like to play around with them. It seems like flipkart dont want to give the money back. And if that is the case then i have to take legal action against it for torture, fraud and not giving my money back.

This is regarding my order id OD[protected]. This order includes 5 items. I was having fitting issues with these products so i had raised a return request for these on 7 may 2021. Till now the pick have not been completed. The deadline for completing pick up was 10 may but on 10th may they had rejected my pickup without visiting my doorstep. I had written mails to Flipkart many times but there is no response to it. Even the customer care executives are also not providing me with any resolution.
Please help me as soon as poss.

I ordered Sanitizer (Order ID - OD[protected] on 26th of April and date of delivery was 10th of May. On 10th of May the product was showing at my city but they cancelled from there end. The price of Sanitizer that time was 609 and now they are charging 800. Its quite important thing that i needed and after spending 14 days they cancelled it and when i talked to customer care they gave non sense answer like due to covid we cancelled it and you need to purchase fresh that is 800 rupees. They cheated on me. How they can do that this kind of stuff in this pandemic. I will expose you guys on social media for sure.

Order ID - OD[protected] this order placed 2 nd may 2021 date after delivered product its not working after battery insert so same day order replacement placed but when delivery boy came to deliver order for replacement they not accept it because this is covid 19 product so not accept to replacement so still date order not replacement and correct product not delivered customer care aslo not take action this matter solve this problem others I will take action return or refund my full money.

Dear Sir/Madam,
On 11th April I tried to place an order for a Laptop through netbanking but the order wasn't placed and the money got deducted which was Rs.108940. After contacting the bank I issued a refund on 15th and till then they've been saying nothing else but "we're looking into it, your problem will be resolved asap" until 19th when they asked for my bank statement then after that I didn't get any call after requesting several "call request" on their app I got a call on 21st and once again was asked for the bank statement only after saying that I already did they checked and said they've seen it and I'd be contacted asap. Then after not getting any call or email on 24th I made several tweets to the @flipkartsupport and got a call on 26th the guy said that they don't have the money, blamed it completely on SBI that they're the one who've got my money and asked me to submit a "chargeback form" to the bank, after searching I couldn't find anything with that name the only thing I could find after searching that along with "SBI" was "dispute form" which had nothing to do with netbanking as it was about card even after visiting the bank they said the same, all the others have said that the money was stuck in their end and didn't get to the merchant but this guy (initial S...A...M) denied and blamed it on SBI who also wasn't as polite as the others to say the least. Fast forward to 29th I was contacted after requesting several call backs and having sent messages, the lady said that it'd take 72 hours for approval and after that within 5 days I'd get the money back into my bank account I cried with joy after almost a month of agony as the money isn't small for a lower middle class family. After 8 days of waiting (Sundays excluded) which was 8th May I didn't get any mail or call let alone the money, the only thing happened was that they marked the issue as "Resolved" and the option to reply was gone, I thought about waiting two more days which is today (their working hours is 9am-9pm) but still nothing and now the issue isn't even showing anymore under the order section but just a phone I bought a few months ago. I even rated all their customer support personnels 5/5 including even the guy who denied having the money thinking that he helped me by telling me about the non-existent "chargeback form". This was my first time buying something from Flipkart through online transaction and that too this large sum of money and this is my experience.

Dear
sir i have order on flipkart on 2nd may 2021(narzo 30a phone ) and her delivery was 4th may 2021 but i open the box then box was empty . i complain flipkart but he not response.
my order id-OD[protected].
Register mobile no-[protected].
Register [protected]@gmail.com.

Hi There,

I don't want to use your service or any of your products anymore. It's been 3 weeks I'm being misled, Please do refund my amount. I don't want to believe you anymore.

Undoubtedly, flipkart is such a big fraudulent organization, I'll never be going to use it anymore.

It's been almost 4+ weeks hearing pointless excuses by flipkart for replacing the damaged refrigerator delivered- OD[protected], When it comes to them, they don't deliver the fridge when customer delay the payment by even one day, now we are suffering from last 4 weeks, Will you be compensated this loss, damage, and frustration we are bearing. Very, very highly unsatisfied and unprofessional and fake organization.

I'll going to post the same to all the social media platforms so that others won't be getting tracked into such kind of fraudulent activities.

I'm literally done with you and will be taking consumer court help now. Such kind of organization should have been banned.

Thanks!!

Order ID - OD[protected]
Ordered on 13th April 2021, Original Delivery date 15 April 21-nogo, Promised on 20th April no-go, postponed to 23rd April 2021 nogo. Again postponed to 27th April 21 - nogo. Promised to be resolved by 28th April 2021 - nogo. Next Promised date for Resolution 4th May 2021 - nogo. Still awaiting an update. However, the status is still not updated neither anyone from Flipkart is taking ownership of this issue.
This is a complete failure / Misguidance / False Promise / inappropriate status update / No proper communication from the support team.