Flipkart Complaints & Reviews

I had ordered multiple units of the same product (surgical gloves) for my office staff to combat the spread of coronavirus. The product I received was of a different brand and package quantity was smaller (50pcs per box received instead of 100 pcs per box) . So, I returned the product.
My account was blocked saying that I created too many returns. Sent multiple emails and calls to customer care but no one helps. They do not even want to reason with me on this. Just keep getting automated replies.
Am I expected to keep wrong products delivered? What was my fault in all of this? My wallet money has also been confiscated? Is that even legal? Pls help unblock my account so that I can regain access to my money, invoices and warranties.
Pls help.

I am unable to make payment through Debit/Credit Card due to some issue "transaction was declined on the basis of risk checks" (see attached screen shot). This issue persists last 6 months. But the same card and payment mode is working fine in others e-commerce site.

Flipkart customer service unable to resolved the issue. They through the issue to related debit/credit, EMI Company issue and suggest me to contact the debit / credit card company.

HI,

I sameer, have purchased a IFB washing machine from flipkart via order # OD[protected].
It was delivered on 28th and installed on 31st Jan'21.
But i had not received the invoice for the same.
Have been struggling to get across customer complaint team.
Have raised the same 8 times, but every time complaint it is closed

Order ID is OD[protected]

I have purchased Asus laptop from Flipkart, but it was faulty, got hang on startup blank display.

I have raised replacement request within return period. After long waiting Flipkart sent service engineer he came and done hard re-boot but as soon as he left premises laptop enters in hang condition again. Still laptop is in same hang condition.
But Flipkart has rejected return request.

Why I am supposed to used faulty product when I have requested replacement within return period?

Requesting to replace my product.

Regards
Customer in pain
Monorom Deb

Flipkart service useless fellows Pradeep waste person, i got a Call from this number [protected].. spoken very harshly, very rude behaviour... Useless fellow... He should be terminated from his service. Atleast give his number.. I will talk to him directly...

I received a flipkart gift voucher worth INR 500 for being a flipkart axis bank credit card holder.

It was reflected in my account as well. All of sudden it just got vanished and I have checked my orders to make sure that I have not used this voucher for any orders at all.

The validity of the voucher was promised to be 1 year where as it vanished within a month.

My account is blocked. I have 2 defective products to return and I cannot do anything. They say that the returns are high but I am using this account for years and never faced anything like this and I'm unable to understand 'hugh' returns since they have not notified me of any cap on the number of returns. I'm unable to get s resolution fr their customer service team. Please help.

Worst product ever. First of all, i was delivered three 15 g tubes of narayani gel each of price 45 rs so total makes rs 135 but on flipkart it was mentioned 175 rs. + 54 rs for delivery and also they were all expired and already used. the packets were open. The tubes were squeezed out. This is fraud. At the time when i ordered there was return option available but now its saying its not available. No can take more money than mrp. It is a fraud. Return our 230 rs or we will file a case.
ORDER ID: OD[protected]

Dear flipkart
I had a coupon for google home mini 499 offer in my flipkart account. When I'm trying to reedem that coupon I'm not able to reedem that coupon and getting this error please help me regarding this problem.
Thank you
Regards
Uday.

@flipkartsupport Hi. Adil imam here on 11th feb 2021 i got the delivery my product Apple airpods pro Invoice no. FAF07X[protected] and order id no-OD[protected]
From the day i got the delivery i have been raising the issue to flipkart regarding the product as it doesn’t seems genuine to me as non of his serial matches with the product and build quality is not proper and noise cancellation and transparency feature of the product doesn’t worked. Earlier from the customer care executive i got the assistance that the product will be replaced as the seller will again send the product to you. And for replacement date i got 18th feb 2021 on 18th feb 2021 flipkart wishmaster arrives at my place for the replacement of the product he checked the product and says the product is expensive and need more approvals from flipkart which you have to arrange means me from flipkart than they will collect the product. Than after that they never comes for the pick up than next day i went to the logistics team they said the product is with us but need the approval from flipkart to give you. So much of mental pressure and torture i have been gone through this with flipkart can’t tell and still facing the same. Product is still laying with me as a scrap which is of no use. I just got scammed and fooled by flipkart will never ever use his service in my life. My hard earned money got wasted just coz of flipkart. It’s a fraud which they did to me no proper customer support where the issues could have been sorted easily but flipkart did not did it and seller would have been selling this fake products to more of his customers where flipkart did not took any action against the seller. now when there 7 days return policy is over they you should contact the apple store more assistant as there policies is only for 7days return period.
My Email id- [protected]@gmail.com
Contact no-[protected]
Thank you.

I have ordered a two bags and i have received only one i havent received refund till date its been 60 days and you people disconnect the call as you here the word refund you have played a game everytime i call as you will receive a email i have not received a mail till date you ## do it asap i have no patience and time to call you all the time my order id is OD[protected]

I have ordered a trimmer from Flipkart (Order ID - OD[protected] and received a detective product. I wait for 48 hrs to request for replacement/return, but the app has no option available to return the product and the customer service is not informing about the status, rather the customer service is disconnecting my calls.

I'm very much disappointed with the behaviour of your Flipkart team. It feels like I have done a big mistake by placing an order with FLIPKART.

@Flipkart @flipkartsupport @GoogleIndia @Google @_kalyan
Asking #Google to ask their partner for proper support towards.
Even though having Google home voucher, unable to redeem. Also the #Flipkart agent implied I am STUPID https://t.co/vBb9lBS619

All my mobile phone orders are getting automatically cancelled. When I reach out to their customer support executives they can not come up with a valid reason. They said I should submit id proof to continue ordering. I did that, then they said now I can place orders without any issues. But, after that I tried ordering mobiles and it is same, it gets cancelled right after the order is placed and payment made. I am attaching relevant screenshots.

I had returned my parcel and they had done refund process but there is no refund on my bank account No [protected]
IFSC No- ALLA0210785
Refund reference No- 17203011036105783223507
Mobile- [protected]
Refund date[protected]

Hello, i ordered a product Puma Solid Men Black Track Pants
from Flipkart on 19th feb 2021, the order id - : OD[protected]

On 22nd feb i received the item sized XL, but it was a bit large for me so i ordered L as replacement on 22nd itself.

Today on 25th feb i received the replacement order

And to my annoyance, it turned out to be a different model and a used product!! With dirt stains on it..

I contacted the Flipkart support right away, but they were only up for refund and not replacement, and also the seller has now increased the price!! So now i will have to pay more to order the same item again..! This is a new fraud game they are playing..

Hello, i ordered a product Puma Solid Men Black Track Pants
from Flipkart on 19th feb 2021, the order id - : OD[protected]

On 22nd feb i received the item sized XL, but it was a bit large for me so i ordered L as replacement on 22nd itself.

Today on 25th feb i received the replacement order - OD[protected]

And to my annoyance, it turned out to be a different model and a used product!! With dirt stains on it..

I contacted the Flipkart support right away, but they were only up for refund and not replacement, and also the seller has now increased the price!! So now i will have to pay more to order the same item again..! This is a new fraud game they are playing..

Used supercoins and redeemed croma voucher worth rs 500 on flipkart, dated 16th feb 2921. Later came to know that voucher given by flipkart is invalid and it wont work on croma platform. Rootcause for the above mentioned issue is there is no promotional agreement between flipkart and croma. Which is confirmed by croma technical team.
After getting response from croma, immediately i raised an issue with flipkart on 23rd feb 2021 and lodged a complaint on mentioned point. Estimated resolution time is provided as 25th feb 2021 initially. I made a call on 25th feb 2021 for issue resolution follow-up. Thing is that flipkart help desk reupdated the resolution date 2nd march 2021 and not providing proper details for resolution delay. Everytime they are playing tricks or putting calls on hold or disconnecting my calls. After going through both mental and physical torture by flipkart and its team mistakes (for more than 10 days), here im raising honorable consumer forum to look in to above concerns. Issue complaint id given by flipkart is IN[protected]

It's been 15 days Flipkart isn't resolving my issue
I have very small kid still I am keep giving 3 to 4 hour daily to talk to customer care representative
Nowadays I am getting extreme high headache due to same
Kindly resolve my issue
Else FIR is the only options

They refused to return my product and I purchased a mobile from flipkart 2 or 3 days before but they cancel my request again and again