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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 769

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R
Ramratna Salunke
Mar 21, 2021
Resolved
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I ordered Realme Wireless Buds on flipkart. After opening package, it looks different from what is displayed before order. I requested return and refund for it. It showed you have to wait for 72 hrs and our team will investigate issue. It's been 3 day but return request not accepted by seller. I called customer care person 3-4 times, also messaged them but they just giving me false promises. They again told me to wait for 24 hrs our dedicated team will be get in touch with you. But I'm not satisfied with flipkart customer care service. Please refund my money.
* Order ID - OD[protected]
* Return ID -[protected]
Mar 24, 2021
Complaint marked as Resolved 
Refund request accepted.
Flipkart customer support has been notified about the posted complaint.
Mar 22, 2021
Updated by Ramratna Salunke
Now, seller rejected my refund request and I requested for refund again along with id proof. Please refund my money as soon as possible.
Verified Support
Mar 25, 2021
Flipkart Customer Care's response
We will revert on it.
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    Pradip.prajapati
    Mar 21, 2021
    Resolved
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    Resolved

    We are doing this service request because we have had a very bad service experience of SpiceJet and Flipkart.

    This situation has been created by SpiceJet, his reshudule my flight without any notification about its flight and when we called in spicejet Customer Care, we were told that we will cancel flight with full refund but we have not found any notification with it and this All things flipkart not know this is very depositing part of service

    When I discussed to Flipkart Customer Care, they too have not received any kind of notification for full refund message from SpiceJet. Which is a huge service failure because both are companies with a very large service industry. We do not expect such service from them.

    Kindly process my full refund process. My detail as per below .

    PNR: HCMBJG
    Booking id : FF[protected]
    Mobile number : [protected]

    Passenger
    Prajapati Kinjalben Prajapati Pradeepkumar Ajmalbhai Par

    Thanks & Regards
    Pradip prajapati
    M_ [protected]
    Aug 9, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Mar 23, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      P
      Pavan Kumar Bhukya
      Mar 21, 2021
      Resolved
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      Resolved

      I have ordered a mobile poco m2 pro on 28th feb. I got it on March 2nd . After 3-4 days o[censored]sage I noticed while charging, it disconnects and reconnects automatically after every hour or so. I checked here on Twitter regarding this and most users also faced same issue. I had return policy till March 7th . So I Opted for replacement.
      A technician visited after 2 days and checked my device charging for 10-15 min only and later they rejected my replacement. I reported that it(charging disconnect and reconnect)happens after every hour or so. they said technician can't check for hours and they didn't face the issue .And had to go through lots of chats and calls from flipkart.Later they approved it .replacement was approved on 12th and they assured my replacement will be delivered by March 15th. Though my replacement arrived at my nearest flipkart hub it was not delivered to me. Later I requesed them to get it delivered but they said my replacement was misplaced or magically not arrived to my area but flipkart app showed it already arrived my area. Later they placed replacement order again and I got my device on 19th March. I checked the device as soon as possible and that too had the same issue. So I opted for refund. They again sent technician and checked same again for 10-15 min only.
      And they rejected my refund. I'm very disappointed both with the device and flipkart. it has been 21 days still I didn't get any resolution or refund.still there are arranging multiple tech visits and extending time so that my return period can be over.

      Kindly issue my refund .
      My Order ID - OD[protected]
      Return ID -[protected].
      +3 photos
      +1 videos
      Jul 26, 2021
      Complaint marked as Resolved 
      They accepted my return.
      Flipkart customer support has been notified about the posted complaint.
      Mar 21, 2021
      Updated by Pavan Kumar Bhukya
      here is video showcasing my issue https://drive.google.com/file/d/1AKfC_1kwYRwEKDvo3m6WQxUR_d7BamoV/view?usp=sharing
      Mar 21, 2021
      Updated by Pavan Kumar Bhukya
      full video
      Mar 21, 2021
      Updated by Pavan Kumar Bhukya
      https://drive.google.com/file/d/1-8fRpmiQGvIILa1N_wyw1b2QeBeJ-kvy/view?usp=sharing

      full video link as .ts file is not supported
      Verified Support
      Mar 23, 2021
      Flipkart Customer Care's response
      We will revert on it.
      Jul 26, 2021
      Updated by Pavan Kumar Bhukya
      Issue solved closing it
      Verified Support
      Jul 29, 2021
      Flipkart Customer Care's response
      Hi, We are sorry for the trouble caused. We're writing to you about your POCO M2 Pro (Two Shades of Black, 64 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs.11999/- has been completed on 22 Mar 21 and should be reflecting in your account by now.
      Your kind understanding is appreciated.
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        M
        Misha13579
        Mar 21, 2021
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        Resolved

        Complaint # IN[protected]

        Worst app ever..They are blocking accounts without any reasons...they have blocked 3 accounts in total..though we are prime CUSTOMERs and giving them more than 200+ orders including costliest products like buying phones, electriconic devices, cycles.etc...flipkart stabbers are blocking the accounts telling high number of returnss...to hell with flipkart..then why the ### do yu keep an option of return policy..also when the product is listed in return policy why the hell are yu not taking back the products..also when we dont like the products shud we keep it just like dat withour returning...why the ### have yu kept an option of return policy...to hell wid you flipkart...upon calling rep why accounts are blocked..we ll b told its handled by back end..who the hell is back end...even after raising hell lot of complaints and sending hell lot of emails..der is no proper support or resolution from the so called ### flipkart...have tried tagging them on tweeter insta everywer..still no resolution...
        Aug 5, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Mar 23, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          SenthilKumar BP
          Mar 21, 2021
          Resolved
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          Resolved

          Hi Team,
          I have ordered an item in Flipkart to my friend's birthday, Yesterday she received the product with damaged condition.
          Order Id : OD[protected]
          When I try to return this product, there are no options available on Flipkart app. Even I can't able to review that product, it says sorry you are not allowed to review this product. Pls help me to replace or refund. Product is teddy bear.Defetct is one eyeball is damaged and there are two holes in body
          +3 photos
          Aug 9, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Mar 23, 2021
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 380 on March 23, 2021. It should have reflected in your bank account by March 25, 2021. Request you to note down the ARN: [protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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            Arpan Singla
            Mar 21, 2021
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            Address: Banglore

            The customer had kept the Usi Power Lifting belt with him places a mens wallet inside the return . in this team when our team received the return packet from ekart team they get to know that the belt is missing just by the weight because the return packet is around 200 grams where as the usi belt was around 750 grams. here the customer had cheated and kept the origanl product and returned wrong item ( Wallet ), we also have a unboxing video of the return packet, which i am sharing there .
            +6 photos
            Flipkart customer support has been notified about the posted complaint.
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              S
              Senthilrec
              Mar 20, 2021
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              I have backlight bleeding issue in my Motorola ZX Pro 55 Inch 4k Android TV. Hence I raised replacement request. But it has been rejected.

              Ordered on Mar 13, 2021
              Order ID OD[protected]
              Flipkart customer support has been notified about the posted complaint.
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                S
                snzone
                Mar 20, 2021
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                My Flipkart Order Id: OD[protected]
                I Had Ordered Apple Iphone 11pro 256gb On 13/11/2020 But Apple Iphone Se 64gb Was Delivered To Me. The amount for my order was ₹89999/- On 28/11/2020 I Registered My First Case With Flipkart Regarding This Matter Asking For Replacement Or Refund. But Till Date No Resolution Has Been Provided By Flipkart To Me. Going A Step Ahead Flipkart Has Blocked My Flipkart Plus Account Suddenly On 25/26 Jan 2021 Stating That There Has Been A High Number Of Returns From My Flipkart Account. This Was Done Just To Stop My Voice. There Has Been 1-2 Returns Only That To Due To Flipkarts Fault. They Are Counting Cancelled Order Before Delivery Also As Returns. They are not refunding amount. They have blocked my Flipkart Plus Account.
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  sukh bhullar
                  Mar 20, 2021
                  Resolved
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                  Resolved

                  My order I’d is OD[protected], money deducted from account but order still pending. I m a regular flipkart customer so I always prefer cod but this time I use card and this happened, I m not feeling safe that I give away my card details, I want this issue to resolved asap. Nxt time I will never try upfront payment, doesn’t matter when cod will be available.
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 21, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    sunil301995
                    Mar 20, 2021
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                    Address: siliguri, west bengal

                    It is very unfortunate to inform you that i ordered a product "SONY WF-H800 BLUETOOTH HEADSET" on 18th march 2021 and today the product has come. But the problem is that the outside flipkart packet was alright but the inside packet of the headset is torn. Both the ear sets are missing already. I want to return the product as soon as possible.
                    Flipkart customer support has been notified about the posted complaint.
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                      A
                      Aljo paul
                      Mar 20, 2021
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                      Address: Banglore

                      I haven't received my refund since a week and I can't contact any of your number.i need my cash money back .This is so cruel apart from your side.please take some responsibility on this case.
                      +2 photos
                      Flipkart customer support has been notified about the posted complaint.
                      Mar 20, 2021
                      Updated by Aljo paul
                      Please make it faster because my family is so weird of refund
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                        Mohammad Janbaz
                        Mar 20, 2021
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                        Mohammad janbaz
                        Registered Email ID: Adv.[protected]@gmail.com
                        Tracking ID: 277677
                        joined flipkart affiliate programme 3 years ago...We have successfully completed all condition in December 2020 we have earned 10000/- approved payment. But amount was not transferred in our account in March 2021.We have mailed but nobody had replied .They are not providing any support
                        +1 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 21, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Mar 28, 2021
                        Updated by Mohammad Janbaz
                        Amount not be released . 8 days completed

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                          N
                          Niranjan Mani
                          Mar 19, 2021
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                          Address: Chennai
                          Website: www.flipkart.com

                          Hello,

                          Incident: IN[protected]

                          I waiting for your callback for the past 3 days.

                          As requested by the Flipkart team 3 days before itself I have shared my NEFT details with you for the refund initiation process
                          Still there is no refund update from them

                          Kind Regards,
                          Niranjan
                          Mob-[protected]
                          Flipkart customer support has been notified about the posted complaint.
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                            KailashChandraSwain
                            Mar 19, 2021
                            Resolved
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                            Resolved

                            Address: Flipkart.com

                            I am a very old customer of flipkart. I have opened my account very long back with my email id [protected]@gmail.com. I am a plus customer with nearly 1000 super coins in my account. Recently I have been unable to login to my account issue. While I reach out flipkart support team each and every one is giving assurance that we will resolve the same but no one is solving my issue. In that period I had ordered one product worth Re. 1799/- which I received as a damaged product but unable to place a return or exchange request due to not being able to login and flipkart support team also not helped me on the same. i keep on following flipkart guys for a very very long time over phone, email and twitter handle but always the same response as we will resolve the issue soon. But still i am not able to login and at the same time no resolution for the damaged product i received
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 21, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              B
                              Balakrishnan Gopal
                              Mar 19, 2021
                              Resolved
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                              Resolved

                              I have purchased a POCO M3 Mobile in flipkart and requested for replacement due to software issue, the same has been approved in 5 hrs and received the Replacement unit by 18-March-2021 by around 9:30 am.

                              When I opened the Box, first thing more visible was dusty finger prints are seen in the phone back side ( I haven't took out from the plastic transparent cover at that time), also once taken out, I could see many uneven or un smooth rubber seal installed in between display and panel very easy to see and feel by placing fingers.

                              I have compared the same with another POCO M3, there the seal was very evenly fitted and smooth.

                              I have placed the replacement or refund request by 9:45 am also shown the issue to delivery person, he said he cannot help on this so asked to give a complaint the same also communicated to flipkart.

                              Still I don't got any calls regarding this, even if I call they are saying to wait. I worried a lot since the indiflash mart is not customer supportive and seen many complaint against them, I need this to be taken through Consumercomplaints. In team.
                              Mar 20, 2021
                              Complaint marked as Resolved 
                              Flipkart has accepted the refund request and arranged for pickup
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 20, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                M
                                mohanmumbai2005
                                Mar 19, 2021
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                                Address: India
                                Website: www.flipkart.com

                                Dear Flipkart

                                My 25 super coins balance deducted from my flipkart super coins balance dated 16/3/2021 but my mobile not recharge with super coins balance from mobikwik wallet app or directly from fipart app..Mobikwik show error.I am sending screen shot from mobikwik app and flipkart app.Please solve my problem or oterwise credit 25 Supercoins in my supercoins balance.My issue not solve, very bed service is flipkart.I am very disappointment from Flipkart.Why you are cheating to customer?

                                Your
                                Customer Name : Rajendra Mohan Sharma
                                Mob. [protected]
                                Flipkart Registered No. [protected]
                                Paytm Regd. No. : [protected]
                                Transaction Id : FKOD[protected]KK5OB
                                Android Type : Marshmallow 6.0
                                Issue : Super Coins deducted but not mobile rechare from Mobikwik app
                                Address : A 502 Geeta Sarovar, Phase 7, Near Flyover Bridge, Mira Bhayandar Road, Bhayandar East, Dist. Thane 401105
                                Flipkart customer support has been notified about the posted complaint.
                                Mar 19, 2021
                                Updated by mohanmumbai2005
                                Dear Flipkart

                                My 25 super coins balance deducted from my flipkart super coins balance dated 16/3/2021 but my mobile not recharge with super coins balance from mobikwik wallet app or directly from fipart app..Mobikwik show error.I am sending screen shot from mobikwik app and flipkart app.Please solve my problem or oterwise credit 25 Supercoins in my supercoins balance.My issue not solve, very bed service is flipkart.I am very disappointment from Flipkart.Why you are cheating to customer?

                                Your
                                Customer Name : Rajendra Mohan Sharma
                                Mob. [protected]
                                Flipkart Registered No. [protected]
                                Mobikwik Regd. No. : [protected]
                                Transaction Id : FKOD[protected]KK5OB
                                Android Type : Marshmallow 6.0
                                Issue : Super Coins deducted but not mobile rechare from Mobikwik app
                                Address : A 502 Geeta Sarovar, Phase 7, Near Flyover Bridge, Mira Bhayandar Road, Bhayandar East, Dist. Thane 401105
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                                  Deepakbaranwal
                                  Mar 19, 2021
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                                  More then 1 year of blocked still not unblock by team. Worst service (Flipkart, I'm using this since it launched. But now when I'm playing some game/contest then today(year2019) i automatically blocked. I asked you one thing if I'm not using any bot, I'm not using any third party app even i didn't win a single product then why I'm bloked. I request you to please check my id and unban. I'm your oldest customer and you done this with loyal customer. Is it right?) i raised the concern again and again but didn't get resolution due to this I'm not getting lot of shopping offer also and i have to approach other to make shopping for me. I think it is totally wrong. My email - RAJ.[protected]@GMAIL.COM
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 20, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Mar 24, 2021
                                  Updated by Deepakbaranwal
                                  When will you revert?
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                                    A
                                    Ashok Thangasamy
                                    from Mumbai, Maharashtra
                                    Mar 18, 2021
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                                    Address: Bangalore

                                    18 days over. Ordered for bed. Not yet shipped. Asked for refund. Flipkart didn't respond. Indians be careful... The flipkart screen shot as attached file.
                                    +1 photos
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Sarwat Hazarika
                                      Mar 18, 2021
                                      Resolved
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                                      Resolved

                                      Cannot login to my account via email or phone number, everytime I login again, it says unsuccessful and I even contacted customer care, but they keep tell me to wait for a few days, and the issue will be resolved, but it is never resolved
                                      Aug 15, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 20, 2021
                                      Flipkart Customer Care's response
                                      We will revert on it.
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                                        ArunSaxena_
                                        Mar 18, 2021
                                        Resolved
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                                        Resolved

                                        Address: Village Belaparsa, Post Belaparsa, Police station baskhari, Block baskhari

                                        My product is not delivered and message come for my product is delivered but why...
                                        Am not received my product please help me
                                        Tracking number FMPP[protected]
                                        +1 photos
                                        Mar 18, 2021
                                        Complaint marked as Resolved 
                                        Id --- FMPP0710168212 [email protected] Mobile 9415995021 Contact me please..
                                        Flipkart customer support has been notified about the posted complaint.
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