Flipkart Complaints & Reviews

Purchased baby walker on 2nd May, received on 7th May 21 on bad stiched and bad quality of product.
Refund submitted on 9th May, pickup was planned on 10th but till 20th may no one came
Issue raised to Flipkart via their mobile application
Customer care used to call and listen to the issue an keep the phone on hold with no further response
Again issue raised via twitter, same has been repeated refund accepted and pickup was planned on 24th May, still no one came neither received any call from customer care

I have ordered a some essentials products from Flipkart and unfortunately they could not able to delivered on time. I have compliant against the same the same but the agent was eager to cancel the order even after I paid for all already. Also he said it will take 2 to 3 days will take to refund the amount. They have debited the amount in a fraction of seconds and for refund they need 3days time.
1. now the question is why, refunds needs time?
2.Why people should suffer for their failure, They should also pay back money for customers waiting time..

I brought a Mosquito Killer Machine from Flipkart for rupees 435 and it has been delivered on 27th April, 2021. I used the product for 2 days and found the product does not solve its purpose of trapping & killing mosquitoes. I requested for return of the product and refund the money on 30th April, 2021. The request was accepted by Flipkart and scheduled pick up of the product by 17thMay, 2021. Whilst, I was waiting for the pick up and eventually the refund to my payment mode. Unfortunately without notification the return cancelled and also the refund on 11th May, 2021. There was no call notification, no text message and no email shared before or after the cancellation. As the expected pick date passed and no one came for the pick I did check my flipkart account on 22nd May, 2021 found the shocking response that it has been cancelled. tried Chat bot option for resolution, the result were useless. Contacting customer care again and again recited the same poem that it was rejected by the Vendor saying the issue highlighted can't be enough to return as per their return policy. I didn't get answer then why Flipkart accepted the return request and scheduled pick up. The experience was devastating during a call with the customer service executive wherein he was only highlighting why did I come back so late not on 11th May, 2021 when it was cancelled by Flipkart. Flipkart notifies the advertisement and other digital marketing regularly why not the cancellation before initiation notified to me.

Expecting a quicker resolution on the issue by picking up the product and refund of money. Product is kept in same condition as delivered by the agent and with all accessories. Attaching the product pick up request shared by Flipkart, Refund Cancelled State, Cancelled Request with product order ID.

Hello sir,
I am a Flipkart plus member for more than 2 years. I have been always a loyal customer of yours.

But my account has been blocked 5-6 days back stating that I have done some payment irregularities.

Sir, I would like to firmly inform you that neither I am a business man nor I have done any insecure transaction. I have always used this platform for personal use.

Please look into this matter and unblock my account soon.

Waiting for some needful.

Thanks,
Seema Kumari
Email- muskan.[protected]@gmail.com
Mobile - [protected]

Hi, I want to buy a laptop that is currently only in stock on Flipkart, but it says out of stock for pincode 248002, idk why everything is out of stock for 248002- dehradun, and in stock for every other city, please I wanna buy that laptop now but when will this issue be resolved.

I have purchased a saree with order no
. OD[protected] . Somehow I had returned it but I have not got my refund yet. .

TV got delivered on 18th May and installation scheduled for 19th May. No one from installation team is called till 25th May and still waiting. Flipkart customer care agents asking to wait for 24hrs, 48hrs for an update on installation and not telling when installation will be done. Jeevs toolfree number is not taking cals about installation and flipkart is not giving any contact information.

I ordered flipkart instant gift card OD[protected] gift card worth 15k each) & OD[protected] gift card worth 15k each) from my flipkart account [protected]@gmail.com & my number [protected]. It's instant mail delivery flipkart digital gift card on 22 may total worth 30k. till now it is not delivered complaint raised no action yet from executive. They are just telling to wait wait & wait. I feel flipkart have looted me & folk my money. I have transaction details of money debited successfully from my card

Flipkart is misusing my details and product they supply not as per catalogue

Please check with Flipkart supplier hub dealer pinching ribbing misusing Bank ATM card details

I have ordered a fridge on 15th May 2019 (prepaid). But I had to cancel it. I got a mail stating that refund will be reflected by 27th May 2019.
After many complaints and visiting bank I got my refund on 25th May 2021.
That is after complete 2 years.

Every time I call Flipkart they said it was bank's fault. Simply lying on the face.
I'm asking for compensation for this.
How can a customer tolerate this type of service and false statements.

Order id :- OD[protected]

On 23 may 2021 i received the replacement product of my order and i found that the certain product is defective as it seems to switch off automatically after one hour o[censored]se.
Then on the same day i placed a request of return.
My product got picked up on 24-may-2021
And according to Flipkart they have refunded me the amount .
But at the same day i received a message from my bank that the amount of Rs 1249/- has been failed due to some technical issue . And the amount has not received by the bank.
Then i contacted to Flipkart they keep on saying me that the refund is successful and they provided me a bank reference number :- P2105241154005939664860 to contact with my bank when i contacted to the bank they said we are unable to track this number.
My bank name :- paytm payments bank

Now Flipkart is not returning me my refund .
Giving reason that we have credited the payment in my account .
But according to my bank payment of refund got failed and that's why i have not received the payment
For proof i am sending screenshot of message i received from the bank as well as my bank last one month Statement .
Also sharing screenshot of refund refrence number provided by the company .

Please help me with this problem🙏🙏

When i login my account on flipkart then it will show an error 'login unsuccessful' (On pc) and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Name: Naveen N
Phone: [protected]
Email: [protected]@gmail.com

I cancelled return ticket from muscat to Chennai,
I called Flipkart customer care and cancelled on 24/04/21.
I still haven’t got any refund amount to my bank account,
So I called today Flipkart customer care, they said that they have requested airline for cancellation and until now airline didn’t confirm the cancellation,
But however The airline (omanair) says that they have cancelled and refunded money on[protected].
I don’t know to whom to believe
The Flipkart customer care doesn’t give right information
No one answers customer care helpline
I am waiting for my refund to book another date and now am in big trouble because of delay in refund

Air ticket:[protected]/13/15
Flipkart Booking id : FF[protected]

Placed an order on 1st of May, 2021 for an Acer Laptop that was supposed to be delivered on 4th May. On 4th May, I got an email stating I will receive it on 8th of May. I kept calling their customer service to cancel the order but to no avail. I was then contacted on 12th of May by their customer care team stating I should cancel the order and place a new order so I cancelled the order, thinking it has been cancelled and placed a new order.

To my surprise, the previous order didn't get cancelled, is still active and the new order on 14th May that I placed hasn't arrived yet either. So now I have 2 laptop orders, both active, both have EMIs running and I don't have a laptop. Their support team itself isn't able to cancel the order and mention at every call that I will be contacted by the back end team but the call never arrives.

As of 24th May, I have called them 26 times, chatted more than 50 times but the issues just persists.

I have purchased MarQ(Flipkart sub brand) washing machine and took 3years extended warranty as well.

For this item installation they took 10days after delivering the product. Even after several calls flipkart not even responded. So mentioned in the review and they called me said like we are not adding those comments in review.

Now after 10 months the washing machine is not working, raised a complaint to MarQ on 18th May 2020.

They assigned to Jeeves team, they asked about washing machine complaint and after explaining they asked the photos of bill, washing machine and serial no barcode.

Below is the assigned details for repair person.
Dear Customer,
P.SAI SANTOSH (Call [protected], PIN 130) has been assigned for REPAIR of MarQ by Flipkart WASHING MACHINE (MQFLDG60) (Case ID: Ending with 9GYMNLX). Please expect a call from him. Click on http://fkrt.it/5OX02muuuN to find out more about the Jeeves REPAIR process.

-Flipkart

After sharing those details they jus closed the ticket without repairing the washing machine and not even answering the call. After complaint to flipkart customer care team, they are saying like no information on that we can't do anything.

Hi,
I'd booked an Air India ticket through Flipkart on 12 Feb 20. The travel
date was of 16 May 20, but then the pandemic hit globally and flights were
not operational during that period. I waited for the time period and then requested for cancellation in Nov 2020. Flipkart informed me to wait for 180 days to get my refund, now 180 + additional 45 days are over, but i haven't got my refund yet. They keep telling me the same thing that sir your ticket is in 'Cancellation Pending' status. Request Flipkart to take some action and stop keeping customer's money with them.
Please find below the details:

Name - SUMIT KUMAR MEHRA
Travel date - 16 May 20 from Cochin to New Delhi
E-ticket No. - [protected]
Booking id - FF[protected]
PNR - Y9EVP

My flipkart account has been deactivated and now I want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when I enters the mobile no. And password he saw me "Account is inactive contact the customer support to reactivate it"
Pls solve this problem vastly

I have ordered a product on flipkart on 14th May 2021, and the delivery of the same was on 20th may and they resheduled it to 24th May, that is today. The product has reached my city, Cochin, on 17th May 2021 and till now it is still there and they haven't contacted me . The product is still not out for delivery and I've waited till the promised delivery date.
Could you please tell me what is the delay and i need the product urgently .
The tracking ID of the product is in the screenshot attached with this mail .
This is very unprofessional that you even dont have a contact number for your Motherhub Cochin . Kindly escalate this issue to the relevant persons and expedite the reply

I have purchased items from flipkart since 5 years.
recently they block my account of telling unusually high returns from my account they block my account.
their is no unusually retunes have been made from my account.
the returns what i have made are like products recieved in damage condition ya recieved different items like this only. And one more thing my flipkart axis bank credit card also link to this account only. Please take necessary action on flipkart and unblock my account .

flipkart account id : t.[protected]@gmail.com