Flipkart Complaints & Reviews

All my mobile phone orders are getting automatically cancelled. When I reach out to their customer support executives they can not come up with a valid reason. They said I should submit id proof to continue ordering. I did that, then they said now I can place orders without any issues. But, after that I tried ordering mobiles and it is same, it gets cancelled right after the order is placed and payment made. I am attaching relevant screenshots.

I had returned my parcel and they had done refund process but there is no refund on my bank account No [protected]
IFSC No- ALLA0210785
Refund reference No- 17203011036105783223507
Mobile- [protected]
Refund date[protected]

Hello, i ordered a product Puma Solid Men Black Track Pants
from Flipkart on 19th feb 2021, the order id - : OD[protected]

On 22nd feb i received the item sized XL, but it was a bit large for me so i ordered L as replacement on 22nd itself.

Today on 25th feb i received the replacement order

And to my annoyance, it turned out to be a different model and a used product!! With dirt stains on it..

I contacted the Flipkart support right away, but they were only up for refund and not replacement, and also the seller has now increased the price!! So now i will have to pay more to order the same item again..! This is a new fraud game they are playing..

Hello, i ordered a product Puma Solid Men Black Track Pants
from Flipkart on 19th feb 2021, the order id - : OD[protected]

On 22nd feb i received the item sized XL, but it was a bit large for me so i ordered L as replacement on 22nd itself.

Today on 25th feb i received the replacement order - OD[protected]

And to my annoyance, it turned out to be a different model and a used product!! With dirt stains on it..

I contacted the Flipkart support right away, but they were only up for refund and not replacement, and also the seller has now increased the price!! So now i will have to pay more to order the same item again..! This is a new fraud game they are playing..

Used supercoins and redeemed croma voucher worth rs 500 on flipkart, dated 16th feb 2921. Later came to know that voucher given by flipkart is invalid and it wont work on croma platform. Rootcause for the above mentioned issue is there is no promotional agreement between flipkart and croma. Which is confirmed by croma technical team.
After getting response from croma, immediately i raised an issue with flipkart on 23rd feb 2021 and lodged a complaint on mentioned point. Estimated resolution time is provided as 25th feb 2021 initially. I made a call on 25th feb 2021 for issue resolution follow-up. Thing is that flipkart help desk reupdated the resolution date 2nd march 2021 and not providing proper details for resolution delay. Everytime they are playing tricks or putting calls on hold or disconnecting my calls. After going through both mental and physical torture by flipkart and its team mistakes (for more than 10 days), here im raising honorable consumer forum to look in to above concerns. Issue complaint id given by flipkart is IN[protected]

It's been 15 days Flipkart isn't resolving my issue
I have very small kid still I am keep giving 3 to 4 hour daily to talk to customer care representative
Nowadays I am getting extreme high headache due to same
Kindly resolve my issue
Else FIR is the only options

They refused to return my product and I purchased a mobile from flipkart 2 or 3 days before but they cancel my request again and again

I have purchased a brand new lenovo tab but it is not in working condition and didn't turned on when received.immediately i raised the request the product to be returned but after several attempts also they are not getting the product changedand it's been 3 days now and now they have rejected the return requiest.
Kindly help to get thr product replaced or getting the refund.

I had order the product from Flipkart on 25 jan and cancel it after 4-5 days but i had not get the amount till now.

My account is blocked and I have following order defective for which I am unable to place return

Order Id. OD[protected]

This product is having hole

For reference check attachment

I am a student and i ordered a smartphone, which is Realme X7pro for my study purpose, but i was short in cash so i paid the merchant with paytm wallet through flipkart payment portal . The money was successfully sent by paytm to the flipkart merchant which is supercomnet according to the information i gathered from flikart customer care executive . So i paid for the product but still i was able to see pay option on my account dashboard even if i already paid and at the time writing this complain, the product has arrived to my nearest hub, from 2 days but is is COD, , i tried contacting flipkart customer service mutliple times and talked to them for many hours even if i m preparing for my CBSE 10th examination, but the flipkart support service is so rediculous and they are just giving me new dates and fake consolidation and the products is already in nearest hub but i can't take it because they are asking for payment . Now tell me what i do, , i am being mentally harassed by them, its 29999 RS, which is not a small amount, so what i would say to my father and my family, it is hard earned money of my parents ... So i m requesting consumer forum to please help me either to get my money back or to get my product delivered .For the convenience of helping team, i am attaching each and every vital proof of my genuinity along with this greivance, , and pls help me, , i cannot talk to their customer care for 4-5 hours in a day, , i am mentally broken and it is effecting my study life .

Flipkart — Unable to redeem voucher
P
pkspraveen
Feb 24, 2021Feb 24, 2021
Mark as Resolved
Order ID: GoogleVoucher

Hi,

I have received a voucher from Google to buy google home mini for Rs. 499. This is is unique coupon, when I go to redeem Flipkart is showing multiple errors.
1.Technical issue, please try again
2. Voucher already used

Both above errors are appearing a coupon is not listing in "My Coupons" option.

I have cross-checked in Google Support and they confirmed it's an issue with flipkat., the same error many people got from Flipkart and at the end coupon was listed in their Flipkart account. I am raising this concern since Feb 18th and still not resolved.

https://support.google.com/assistant/thread/98133439

When it is coupon is system generated how it can be used by someone else? was this a security breach by flipkart?
Please note, last date to redeem this coupon is 28th Feb, please look into this on priority.

Flipkart delivered a faulty product, accepted for replacement, then they cancelled without my knowledge. raised so many request to resolve the issues. but no response yet. so, man times to avoid get the money back. Finally they asked my aadhaar card to to verify my identity.

Order ID : OD[protected]

Hi,
My name is Shriyash Gadage.
I ordered a laptop from flipkart on 12th February 2021 named Acer Predator Triton 300 corei5 10th gen priced at Rs.74990. I received the order on 14th february 2021. As i unboxed the laptop and powered on the laptop, i saw a dead pixel on the display of the laptop as this was the manufacturing fault. So, i placed a replacement request on flipkart regarding the ordered laptop on 16th feb 2021. Flipkart approved the replacement request and gave the the date 21st february 2021 as my replacement date. and also stated that it will be a hand to hand replacement and no technician visit will be there. But, i Havent got the replacement on 21st february 2021 and inspite of that it got delayed because it was not shipped by the seller itself inspite of being approved by the seller himself. the sellers name of flipkart is CORSECA. So today dated 24th february the replace laptop was out for delivery. when the so called wish master as named by flipkart came to deliver the order came, he just refused to hand over the replacement and take back the previous ordered laptop stating the reason that the technical person is not here and he is on holiday.
now tell me what should i do. I am from mumbai. i am here in gurgaon for work for a few days. as my work got over i just have to stay in gurgaon for the replacement process nad that puts a load on my pocket to stay here. and due to flipkarts and delivery team's co-ordination i am unable to get the replacement.
I am also posting the pictures of proof that how all it happened.

Hi,

I have received a voucher from Google to buy google home mini for Rs. 499. This is is unique coupon, when I go to redeem Flipkart is showing multiple errors.
1.Technical issue, please try again
2. Voucher already used

Both above errors are appearing a coupon is not listing in "My Coupons" option.

I have cross-checked in Google Support and they confirmed it's an issue with flipkat., the same error many people got from Flipkart and at the end coupon was listed in their Flipkart account. I am raising this concern since Feb 18th and still not resolved.

https://support.google.com/assistant/thread/98133439

When it is coupon is system generated how it can be used by someone else? was this a security breach by flipkart?
Please note, last date to redeem this coupon is 28th Feb, please look into this on priority.

Dear sir,
i have made a transaction of 547 rs on 03feb 2021 by my debit card and i cancel my order on same day and after flipkart massage me that your refund for 547 rs intiated from our side and contact to your bank which is panjab national bank mundra . They gave me a reference no which is genrated by bank .
Reference no. - 17203011034104665188567
and say that contact you bank to get refund. When i go to bank the bank is no help for me and send me back. So please hep me sir to get refund of 547 rs back in my account.

I have ordered Realme X7 (Space Silver, 8GB, 128GB) on the date 12-Feb-2021 but it still on the approved status, and they are not giving me any proper solution regarding this issue they are constantly extending the date of delivery even I have already paid the full amount of the product.

Order ID : OD[protected]

Order id OD[protected]
First they sent me wrong colour product and while i am requesting for replacement they are asking for my Personal Details, if you have any queries you can ask your delivery execute to look my ID card ti verify

My flipkart account has been blocked, there are pay later amount is due, needs to be paid soon or else fine will be added, its not my fault, i tried to contact flipkart customer care and gave lots of emails but no use.
Since 2 years i tried with Twitter email everywhere i have proofs too
Earlier due amount was total 14k
Now they are asking for 24k and because of that my credit score got effect its a huge glitch from your side ... how can i pay amount i can only pay the real amount was because I already tried many times with many emails that I really want to pay my dues but Flipkart ignored me please... provide me anything where i can pay my dues i want to pay my whole amount

Unblock my account so that i can pay it. Otherwise you people only issue legal action.

I called your customer care lot and gave lots of emails but no use. January 2020 is last date of paying. Please unblock before that or else fine will be waived off

[protected]@gmail.com

I have been trying to update my registered contact number since a long time. Every time I contact Flipkart's customer service, I am given a complaint number and a promise of a resolution but my issue has not been resolved yet and no one from Flipkart gets back to me, hence I have to register a complaint on other platforms. I have lost my old contact number and no longer have access to it to enter the OTP. Flipkart's customer service is unreliable and maybe one of the reasons they are losing customers to Amazon. Flipkart if you see this, please feel free to contact me on [protected]@gmail.com. This is also the email address associated with my Flipkart Plus account.