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Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
Complaints 47382
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Flipkart reviews & complaints page 773

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A
Ayushman Soni 7
May 20, 2021
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Address: CHOMO,ADAMPUR,JALANDHAR(district)

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.my old mobile number was [protected] and my new mobile number is [protected].
Flipkart customer support has been notified about the posted complaint.
please help me soon as one of my gift card is going to expire in september, please help.
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    R
    Robim
    from Delhi, Delhi
    May 20, 2021
    Resolved
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    Resolved

    I’m totally harassed by flipkart help me to resolve my issue or I will expose everyone in media and newspapers.
    May 20, 2021
    Complaint marked as Resolved 
    You are such a shameless complaint section again you are marking resolve issue shameless. I will show you in some days you swines.
    Flipkart customer support has been notified about the posted complaint.
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      R
      Robim
      from Delhi, Delhi
      May 20, 2021
      Resolved
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      Resolved

      OD[protected] I’m really harassed by Flipkart last 1 month no resolution no calls nothing and my account is also blocked by Flipkart defaulters not refunding my money and you are marking issue resolved it’s very shameless to complaint team that customers has no value I’m following up last 1 months and I have called 20, 30 times to the customers care but no resolution provided help me to resolve my issue or I will take further action.
      May 20, 2021
      Complaint marked as Resolved 
      You are such a shameless complaint section again you are marking resolve issue shameless. I will show you in some days you swines.
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      May 23, 2021
      Flipkart Customer Care's response
      Hi,

      Order ID: OD[protected]

      Ww are sorry for the issue caused. As per the update from the team, We would like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to with the product being intact.

      Your kind understanding is appreciated
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        R
        Robim
        from Delhi, Delhi
        May 19, 2021
        Resolved
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        Resolved

        OD[protected] I’m really harassed by Flipkart last 1 month no resolution no calls nothing and my account is also blocked by Flipkart defaulters not refunding my money.
        May 19, 2021
        Complaint marked as Resolved 
        Without asking anything to me you are mark issue resolved very embarrassing and disappointed I will go in media and expose you all.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        May 23, 2021
        Flipkart Customer Care's response
        Hi,

        We are writing to you about your recent order OD[protected]

        We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to with the product being intact.

        Hello Sahil,

        We are writing to you about your recent order OD[protected]

        We’d like to let you know that your request for a replacement of cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to with the product being intact.
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          T
          Tej@
          May 19, 2021
          Resolved
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          Resolved

          Address: Vijaypur , Mirzapur UP 231303

          Steam vaporizer not working i want to return it. My contact number -- [protected].
          Aug 8, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          May 23, 2021
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble caused. We're writing to you about your Hy Featch 3 In 1 Steam Vaporizer, Nose Steamer, Cough Steamer, Nozzle Inhaler & Nose Vaporiser Vaporizerwith order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 267/- and 30 super coins has been completed on 21 May 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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            R
            Rachitiwari
            May 19, 2021
            Resolved
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            Resolved

            Address: D-39 RAJEEV NAGAR , OPPOSITE SECTOR -22 ROHINI BEGAM PUR Rohini North West Delhi India 110086

            I Ordered a boat headphone worth of 1399 model no. Boat Rockerz 450, Order Id OD[protected], on 15 may.
            client no. [protected]
            The product received had technical issue then on the same day i raised a replacement request which has been done, but when i received the product was physically damaged so again on the same day i raised a refund request but the problem is with the support system of Flipkart that they are telling us to verify the image of the product but we are sending them whenever we contacted the customer support they always said please wait for 24 hr it will be updated but there is no progress in the process and last time they cancelled our refund request due to no image verification.
            I am feeling helpless because my money was stuck and there is no progress in the refund application.

            Please Help me.
            Aug 9, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            May 23, 2021
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We're writing to you about your boAt Rockerz 450 Bluetooth Headset with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 1399/- has been completed on 20 May 21 and will be reflecting in your account on 01 Jun 21. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (P2105201607506032151647) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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              santhoshkaipuzha
              from Ferokh, Kerala
              May 19, 2021
              Resolved
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              Resolved

              Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 56

              I ordered an item from flipkart (Odrer No:OD[protected]
              Promised delivery date today (19-May-2021).But the item is not received yet(5.58 PM)
              Kindly see the attachment screenshot regarding order details
              May 20, 2021
              Complaint marked as Resolved 
              Delivered the item today 11.30 am(20-05-2021) I'm fully satisfied .
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 20, 2021
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              May 23, 2021
              Flipkart Customer Care's response
              Hi,
              Order ID: OD[protected]
              Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "ICREATOR Iwatch Band Strap With Fully Magnetic Closure Clasp And Stailness Steel 42/44 mm Series 1 2 3 4 5 Smart Watch Strap'' was delivered to you on "20 May 21''.Have a nice day!
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                N
                Nagesh Rangappanavar
                May 19, 2021
                Resolved
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                Resolved

                Dear sir
                I have applied for euro briefs with order number OD[protected]
                through your online marketing. But your people's delivered wrong item to me.
                Today I recieved the item.Please exchange items at the earliest
                I am long time customer for you. But I never cheated like this. I hope you make arrangements for exchange of items
                Nagesh T Rangappanavar
                Aug 8, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                May 20, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  G
                  GopalSuru
                  May 19, 2021
                  Resolved
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                  Resolved

                  Address: Maha

                  My order ID: OD[protected]

                  I received the used product with missing items in it.
                  I want a new item,
                  I want replacement, NO REFUND, because flipkart doing this always, Cancelled order by themselves or send faulty product and then ask us to replace order in higher price.

                  How many times this is going to happen. Why would we give our money to FLIPKART to use for days and then again reorder
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  May 20, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
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                    P
                    Personal Computer
                    from Gaya, Bihar
                    May 19, 2021
                    Resolved
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                    Resolved

                    Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India

                    Order ID - OD[protected] . I purchased a phone from Flipkart during big savings days through online payment and It was delivered to me on[protected].
                    At first day phone is working fine with no issues and second I noticed some touch lag and camera issue then I contacted Flipkart they that Technician will arrive and check for this issue they came and approved my phone for return then next day courier boy picked up my phone and don't given any slip or pickup successful messages and in evening courier boy called me and said that your phone can't be returned so I will return it to you I asked why? He said we can't match imei as product not turning on I said technician already approved but he denied then after four days he returned the product to me . And till now no proper response from Flipkart.
                    May 23, 2021
                    Complaint marked as Resolved 
                    After waiting for 15 days they resolved my issue
                    Flipkart customer support has been notified about the posted complaint.
                    May 19, 2021
                    Updated by Personal Computer
                    Courier boy cancelled my return request

                    Verified Support
                    May 20, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
                    May 21, 2021
                    Updated by Personal Computer
                    Seller cancelling request again and again

                    Verified Support
                    May 23, 2021
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. We're writing to you about your realme X50 Pro (Rust Red, 128 GB)
                    with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 24899/- has been completed on 21 May 21 and should be reflecting in your account on 02 Jun 21. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                      A
                      Adamya Mishra
                      May 19, 2021
                      Resolved
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                      Resolved

                      Website: www.flipkart.in

                      I ordered some vision ias study material from flipkart but they sent an ENTIRELY DIFFERENT order, i.e vajiram and ravi material, neither the product description was correct nor the pic as shown on the site. I immediately initiated a return for the order and they told me it would take about 10 days due to corona lockdown. NO response from the company for about 15 days and BOOM! my refund AUTOMATICALLY gets CANCELLED ! 🙌🏼 god knows why!! I called on customer care, a female representative on hearing my problem, instead of helping me, cut my call and further blocked me! A BIG TIME CHEAT COMPANY FLIPKART EATING MONEY OF CUSTOMERS! 😡😡😡😡😡😡😡
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      May 20, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        R
                        rockp
                        May 19, 2021
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                        I I'm Prasant Prusty. I'm recently order a product. Id -OD[protected]
                        Tracking Id- FMPC[protected]
                        there is two pictures.1st is I'm receiving yesterday.
                        but the original picture is second one.
                        You tell me one thing why I'm not return it. if i received a product which is wrong or different.
                        why my account is blocked ?
                        Reply me asap.
                        i want to return it.
                        Flipkart customer support has been notified about the posted complaint.
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                          D
                          Deb002
                          from Kolkata, West Bengal
                          May 18, 2021
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                          I have bought a Godrej Refrigerator (185L) from Flipkart, and it was delivered on 12th May .
                          The refrigerator delivered has two issues -
                          1. It is making some weird rattling sound while running and the fridge is shaking continuously.
                          2. Refrigerator light is not working and a green LED is blinking at the back.

                          On May12th I lodged a replacement request on flipkart for the same.
                          On the very next day a technician from GODREJ came to my house and checked the fridge and told that the compressor is defective it is needed to be replaced .
                          But he also said that he can't update the issue to Flipkart as he is not from flipkart.
                          So, I contacted Flipkart support for the same, they continuously told me that the status will be updated after 24 hrs automatically .
                          but the status was not updated even after two days. So, I contacted again to Flipkart Support.

                          This time I got a message that Technician visit has been scheduled for 16th MAY. But no one came to check.and they have rejected my return .

                          This is a kind of mental harrasment . There is no proper response from Flipkart customer service.
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 20, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
                          May 22, 2021
                          Updated by Deb002
                          Got no response from Flipkart yet
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                            D
                            Deb002
                            from Kolkata, West Bengal
                            May 18, 2021
                            Resolved
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                            Resolved

                            I have bought a Godrej Refrigerator (185L) from Flipkart, and it was delivered on 12th May .
                            The refrigerator delivered has two issues -
                            1. It is making some weird rattling sound while running and the fridge is shaking continuously.
                            2. Refrigerator light is not working and a green LED is blinking at the back.

                            On May12th I lodged a replacement request on flipkart for the same.
                            On the very next day a technician from GODREJ came to my house and checked the fridge and told that the compressor is defective it is needed to be replaced .
                            But he also said that he can't update the issue to Flipkart as he is not from flipkart.
                            So, I contacted Flipkart support for the same, they continuously told me that the status will be updated after 24 hrs automatically .
                            but the status was updated even after two days. So, I contacted again to Flipkart Support.

                            This time I got a message that Technician visit has been scheduled for 16th MAY. But no one came to check.and they have rejected my return .

                            This is a kind of mental harrasment . There is no proper response from Flipkart customer service.
                            Jun 2, 2021
                            Complaint marked as Resolved 
                            Flipkart Replaced the refrigerator.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            May 20, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Jun 03, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              D
                              dshilpa
                              May 18, 2021
                              Resolved
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                              Resolved

                              Address: Bangalore

                              I have ordered certain items and cancelled the order. The refund email stated that refund has been processed but it is still not credited to my account.

                              Please let the team check why the amount has not reached my account yet.

                              The Order ID is OD[protected] for Rs1511/-
                              May 23, 2021
                              Complaint marked as Resolved 
                              Refund credited after 5 working days. Thanks!
                              Flipkart customer support has been notified about the posted complaint.
                              May 21, 2021
                              Updated by dshilpa
                              It's been three working days and still the issue is not resolved. Please take the initiation of informing the bank team to credit the refund amount ASAP

                              Verified Support
                              May 24, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                P
                                Prabudh Awasthi
                                May 18, 2021
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                                Address: Pashupati nagar naubasta kanpur pincode 208021

                                I ordered Lg w41 mobile phone... First it showed to be packed...now it is neither shipped nor packed...now what shuld be done..?
                                Flipkart customer support has been notified about the posted complaint.
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                                  B
                                  Basetty Naveen
                                  May 18, 2021
                                  Resolved
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                                  Resolved

                                  HI

                                  This is Naveen Kumar B, This month 07-May-2021 i ordered one mobile amount in Rs 5449. but due to some problems i return back same product, but still now i am not getting money, so number of time i called to customer care he told me amount already credited, so pls rectify my complaint.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  May 18, 2021
                                  Updated by Basetty Naveen
                                  refund
                                  May 18, 2021
                                  Updated by Basetty Naveen
                                  Order ID: OD[protected]

                                  HI

                                  This is Naveen Kumar B, This month 07-May-2021 i ordered one mobile amount in Rs 5449. but due to some problems i return back same product, but still now i am not getting money, so number of time i called to customer care he told me amount already credited, so pls rectify my complaint.
                                  Verified Support
                                  May 19, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    A
                                    Abin209
                                    May 18, 2021
                                    Resolved
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                                    Resolved

                                    No one will contact me. I received a message that the address could not be changed and that this is my home address. This was not the first time the address that given in Flipkart was
                                    Abin Babu
                                    Inchananiyil (H)
                                    Kochukarintharuvi p.o
                                    Elappara
                                    Kerala
                                    India
                                    Pincode 685501
                                    The delivery agent is Ecom Express and my tracking id is [protected]
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    May 19, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      S
                                      sangra99
                                      May 18, 2021
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                                      Hello,
                                      date of order -may/june/july/august 2020

                                      i Had ordered the gear knob but i received a different product.
                                      i couldnt returned it because there is no way to give it back, hence writing here.
                                      hope you process my request and Refund my money!
                                      Flipkart customer support has been notified about the posted complaint.
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                                        L
                                        lakshmidec1512
                                        May 18, 2021
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                                        My product laptop was order in flip kart on May 5th and got shipped to on 6th of may . The expected date was on 11th MAY and got delayed.
                                        Keep on calling to support team they just hold me and disconnect the call even seniors are very worst behave they have. They are asking the customer to cancel the product if they are not able to wait for product. Is this way how the customer should be guided?

                                        Please As we are on COVID situation from WFH we need for laptop so that is why we order it right ?
                                        why is your support team having this kind of behavior
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        May 19, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        May 19, 2021
                                        Updated by lakshmidec1512
                                        Hi Team

                                        Can I get an update on my product ASAP ?

                                        As I have been waiting more than a week for the delivery status.
                                        Please let me know if I have to cancel the item at least if you guys don't have a proper Delivery team to sell the product .

                                        As to be notified, we also have other Ecommerce applications, where we see they have a good support team and good customer service

                                        I cannot wait till 20th of May and you guys exceed it again, without any reasons .In this COVID situation other Ecommerce applications make sure they satisfy their customer with good products without any delay.

                                        Could you please reach out to me ASAP. And also have a good Support team going forward giving them good training well and then place it in the position .(especially the seniors in support teams)
                                        Hi Team

                                        Can I get an update on my product ASAP ?

                                        As I have been waiting more than a week for the delivery status.
                                        Please let me know if I have to cancel the item at least if you guys don't have a proper Delivery team to sell the product .

                                        As to be notified, we also have other Ecommerce applications, where we see they have a good support team and good customer service

                                        I cannot wait till 20th of May and you guys exceed it again, without any reasons .In this COVID situation other Ecommerce applications make sure they satisfy their customer with good products without any delay.

                                        Could you please reach out to me ASAP. And also have a good Support team going forward giving them good training well and then place it in the position .(especially the seniors in support teams)
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