Flipkart Complaints & Reviews

I have created flipkart account two years back with a mobile number.long ago i lost my sim. but luckily in my previous mobile flipkart was already logged in but now i cant log in because it sends otp to lost sim.
however i can still order through browsers but i cant use full features of flipkart.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do update my new mobile number to my flipkart account.
my flipkart account - sanjay naik
lost mobile number - [protected]
email id - [protected]@gmail.com

I had made a purchase of Asus rog strix g15 laptop (order OD[protected]). Payment was made from my side and bank(Axis Bank) has confirmed a successful transaction, however flipkart denies any payment confirmation from my bank.

This is a massive sum for me and i have been saving it for a year. Please help me resolve this issue and get my money refunded from flipkart.

As per the Bank records, the transaction vide reference number (PRN) [protected].
Also attached the transaction details
Date and Time of transaction: 05/03/2021(5th March). 02.31 AM

Today I made a Flipkart paylater payment thru hdfc debit card the transaction would be failed but the amount debited and not yet credit in my account after that I ll made a payment thru upi id that transaction would be successful now I didn't get back the debited amount which I hv made thru the hdfc debit card and also I didn't receive any message or mail regarding this failed transaction kindly send the money back to my account
Please find the attached document..

I have paid payment of pay later on flipkart but it's not replact in pay later and my amout 2358 is debited in my account still am waiting for conference plz do the need full arrange my amount back

Name :- Anand Dundappa Badiger
Mail I'd :- [protected]@gmail.com
Date :-, 01/03/2021
Transaction I'd:- PZT[protected]T21IK01
Amount :- 2358

I placed order on 26 march and payed via SBI debit card here is the transaction details
transaction no. VT[protected]
but i havn't received the invoice and no updates on my order section on Flipkart.

I ordered a puma trailfox overland adder error sneaker for men
The quality is not up to mark as per the price 6800 then the delivery agent said to me to complaint for a mismatch product and after that due to delivery agent my return request is cancelled
Order id : OD[protected]
I want a refund I have original product so please help me it's totally fraud

Hi,

I had raised a complaint within the 7 days of Flipkart's policy to them and they asked me to reach out to the brand for it and didn't help me AT ALL. I have screenshots of starting a conversation with them on their app and where I had requested a call to log this concern but they did not officially take any complaint.

After visiting ASUS service center, they acknowledged the issue and issued a DOA certificate after due diligence, and sealed the phone box for it to be handed over to Flipkart.

After 3 weeks of running after them, I was successfully shared a DOA certificate that I then sent to the Flipkart team over email to pick up the device. Now, the Wishmaster is not picking up the device saying his seniors are denying and they need to perform checks on this DOA device despite sharing the DOA Certificate with them (e.g. display should turn on, accessories should be intact, etc.). I have already shared all the supporting documents and videos with images of the boxing process that was done at the Brand's service center. It was duly sealed with ASUS stickers and was also attached in my email to the Flipkart team post which this was approved.
It simply needs to be picked up and delivered to the warehouse.

I am now stuck with the device not getting picked up at all even after numerous emails and phone calls to Flipkart and the pickup guy. Kindly help in getting this picked up or advise on what needs to be done to ensure this is returned ASAP.

I placed an order for a mobile phone on flipkart and paid through credit card emi. The order was placed successfully, and the status showed that my packet was picked up by the courier service. But after the package reached my nearest hub, it showed my order was cancelled by the seller.
I wanted my order on urgent basis because I had to leave in a few days. I can't even place a new order because I have to pay through emi and the emi credit refund will be refunded in few days. So, until the emi refund is not complete I can't place a new order. What am I supposed to do? If flipkart would have not accepted my order, I would use the emi credit to order from somewhere else. But now I am not left with any option. And on top of that, flipkart isn't responding properly to my consumer calls and complaints. The customer care is not responsive and cuts the call in between and one of them put me on hold for inevitable time. This behaviour is highly disrespectful towards costumers and it has disturbed my mental peace. I am constantly worried, calling flipkart again and again for resolution of my issue and finding a way to be able to order the phone because I needed it immediately.

Order ID - OD[protected]

I would like to inform that i am facing problem to get back my refund, a product which i have returned 15 days before but didn't get my money bank the company is saying that the seller has transferred the money but bank has not credited..
The reference no. For the refund is 17203011048106524347395
So i would like to request kindly look into the matter.

OD[protected]

I got just 1 packet instead of 3 . No help from customer care. Saying no return policy.packet still not opened

Order ID - OD[protected]
IS IndoSurgicals Jala Neti Salt Plus, 385 gm (3 Pack)
Seller: IndoSurgicals Pvt.Ltd.
₹673 1 offer

Ordered
Mon, 1st Feb '21
Delivered
Wed, 3rd Feb '21
Your item has been delivered
Product has no-return policy

Too much fraud. Packet still not opened. Help me. No response. Third class support.

Contact [protected]

I ordered a MMTC 2 gram gold coin from flipkart on 15 Feb 2021( Order ID - OD[protected] and it got deliver to me on 19 Feb 2021. I opened packet and inside that packet found one flipkart packing whose seal is already torn and there is empty MMTC box and bubble wrapper. I immediately called Flipkart and told them about this incidence and they register complaint regarding this and created return request and said to me to wait till 3 March 2021 for resolution . They told me that I will got resolution on or before 3 March 2021. And Today 3 March 2021 I got a message from flipkart regarding extension of date as it is taking time and second message that my return got rejected reason troubleshoot problem. I immediate call flipkart team and told them about this and they again create return request regarding this and said to me to wait till 15 March 2021 . I am already very tensed regarding this and Its already 15 days passed and I didn't got any call from flipkart coustomer care regarding this .and I didn't got any call regarding why my product got missing and why my return got rejected . Please look into this matter as already 15 days passed . Please help me.

I had received coupon code for Google Home mini from Google Pay.

The coupon offers Google Home mini at just 1rs.

SO I had applied this Coupon code in Flipkart account. Flipkart validated and accepted the coupon code and showing offer under "My coupon" section.

But surprisingly when I went to buy Google Home mini they not allowed me to buy the product. They shows error that "You have reached the maximum units allowed for purchase of this item"

In reality, I never bought the same product from the account. and when I contacted customer care for the same they refused to give the proof that I ever bought the item. Also instead of giving the solution to problem they repeatedly disconnect the conversion and ask details of problem every time and giving excuses.

When I asked them either allow me to place order or give me coupon back they said that as per policy they can't give coupon back, while item limit is placed by "seller. But in reality i tried total 4 seller and at every seller, I got same error, so basically it's not seller but a flipkart which is preventing me to place order after validating my coupon and robbing me.

If they not provide solution for the same i am going to take legal action against them.

Registered Mobile number for account is: [protected]

I brought the noise one headphone from flipcart, but within a one month I see that right headphone is not properly working so I try to return it, but no reply from noise team or flipcart team just saying they will help me ...I have one year warranty on that product..

My saving account no. [protected] Allahabad Bank Branch Salkhan Chopan sonebhadra Mo. [protected]

sir mai 02/02/2021 ko flipkart pe apne debit card se payment kiya tha Rs.1399.00 uske baad product quality thik na hone ke wagah se usko return kar diya tha uske baad unke dawra rs.1399.00 ka refund kiya gya date 05.02.2021 to 08.02.2021 ko kiya gya jiska transaction id P2102051405146408579864 HAI or ARN : 30005410371033162245620 HAI ye massge kiya gya hai apka transaction complete kar diya gya or mere account me aisi koi amount credit show nhi kar rha hai mai bank se statement bhi nikal liya hu
sir please help me

I am raising this complaint as i am not getting flipkart support even after taking much follow-up and unsuccessful tries and they cheat with me.

1. Since last 7 days starting from 22nd Feb 2021, folowing with flipkart travel desk on[protected], however this number is not reachable at all today.
2. When on 1st march 2021, i have paid fare diffrence for new filght 5th marhc 2021, by the request o[censored]nprofession aganet Mohd Sakir Alam to rescheduling the booking via flipkart. I paid 3690/- INR again and was told i will receive the eticket But till now no confimartion. i paid total 28000/ INR (old tickect + reschuding charge)
3. As i didn’t received any call & travel desk not reachable, i tried to spoke with regular flipkart customer support multiple times, however they refused to help stating that travel booking assistance is not in their scope & i have to reach flipkart travel desk on[protected] after sometime (I already highlighted that this number is not reachable at all since many days)
4. I sent mail about the issue to flipkart travel desk on [protected]@flipkart.com, however there as well no response.
5. I had conversation with air India, however they mentioned that if i did the booking via third party website (Flipkart), so i have to follow-up with flipkart only for changing the booking.

5th march 2021 is current travel date but still no response from them.

It seems that flipkart is least bothered about their customer requirement, especially in this worldwide panic situation. Hence i am raising this seek your intervention to get the help in this regard.

Used and damaged product delivered on the month of 18 dec2020 but till today no replacement.

everytime matter is escalated to concern team but no action.

cheating by flipkart

ph o. for order [protected]

I have ordered and paid for few products on Flipkart. However they are asking for OTP that was sent to a mobile number that's inaccessible. I can't even change the mobile number as it asks for OTP sent that number. Please resolve this issue ASAP.

Hey I placed an order of poco c3 mobile as I was doing my payment through net banking my Money has been debited from my account but on flipkart orders section it's saying payment has been failed but my rs7499 is debited and I'm not getting any refund of that

We are company named Ratek Pheon Friction Technologies Pvt Ltd.
We are registered as a seller in flipkart seller. We received an order on 23.11.2020 from Jhar Khabo, Jangipur, West Bengal Order Number was - OD[protected].
We dispatched it on 24.11.2020.
But after 2-3 Days we received the notification that customer did not accept the delivery and requested return. We weight for 2 month 19 Days to get the package back.
But when we received the package it was contain wrong material.
We deal in Tractor Brakes but received tile cutter.
When I register a complaint in flipkart seller support, they told me that it been 14 days you received good so that u can not file any further complaint.
My Incident No is : IN[protected]
Ekart the logistic partner of flipkart has to be responsible for the loss.
And why companies like this decided the terms & condition that if we something returned we have to wait for 3 months but if they return wrong material we have only 14 days that too without any information.
I need my material back or comansatation.
Because I am an employee of my company and the loss will be deducted from my salary.

On 20 February 2021 I have ordered an earphone costing RS. 549.00 from flipkart. Using Lazypay Credit app On the same day I've cancelled the order due to some other product interested. Flipkart gave a commitment that it would refund my money to my account within 23rd of February 2021 and failed to do so. Now they're delaying the refund by blaming the bank for the delay. They multiple a refund reference numbers for contacting Lazypay as . Lazypay is refusing to accept that refund has been completed. That was not clear Please help me in this issue 11 days gone over they are saying 48 hours more like fingers counting Time delaying too
I sendend many emails call's and chats they Answered multiple Answer not clearly
Proof are ATTACHED below I also completed lazypay also they two are irritated me 11 days gone iam so panic please resolve it

" If Not Possible To lazypay mode to REFUND Try to Send my Another mode Which I will Send After you CONFIRMATION
Please resolve it sir