Flipkart Complaints & Reviews

Missing complaint they don't solve my issue they send me a text message on my register mobile number: [protected] we are sorry we are unable to give you refund or replacment and also they block my flipkart ID i am very dissatisfied with flipkart i am not expected this from flipkart please help and give me my right

My id was block today mobile number is [protected] they tell me that they are unable to Axis my acount details

I am writing to you to raise an issue about: Phones and Accessories together with complacent customer service.

The issue that I have experienced is: Purchased 22/01 realme buds air . When received and unpacked they would not synchronise with any Bluetooth electronic item this I immediately informed Flipkart and requested a replacement via the website.. and waited. I received sms messages stating a technician would come to my house. No one came and no one called and no one messaged. This was repeated for four or more consecutive days. After about 6 days someone eventually called. The caller could not hear well and disconnected. I sent an sms to the number and I communicated that he needed to come before 2pm or after 4pm as I needed to take our dog for urgent surgery and that I would be out for 2 hours. He said he would get back. I heard nothing more. The next day I again messaged to ask about his visit and he told me the company had cancelled the tech visit. I immediately called Flipkart and after much effort I managed to speak with a customer service agent. I requested an email address for Flipkart as I was very unhappy with the service. He gave [protected]@flipkart.com and [protected]@flipkart.com. I have emailed but no reply has come back. He assured me he had reopened the case with many apologies and that the technician would contact me . Due to the communication issues I informed him I would be home all week and I could be contacted by what’s app or by text sms. Again nothing and today when I check Flipkart online the matter again has been marked resolved. Replacement rejected . How can you sell a product that is not working and fail to do anything reasonable to replace it? I have also written two emails to [protected]@realme.com . There answer is to have me run around as a person with vulnerabilities in what is still a global pandemic. Why should I put my life at risk for a faulty product on purchase which is the responsibility of flipkart to replace.

It occurred on: 21/01/2021

I want a new and working replacement for the item. It’s not a complicated matter or is it difficult to resolve.

I look forward to your prompt response on this matter.

Serial Number: LERF50174751
:

I was ordering a smart band from Flipkart. The order ID is OD[protected]. The payment was successful and the money has been deducted from my account. Flipkart Help Center is just ###. There is no way to register a complaint. The help center is just an FAQ section which is useless to resolve payment issues.

I have purchased logo alphabet semi stitched lehenga choli on 1st Jan 2021 it was delivered to me on 6th Jan 2021. Then I have placed a replacement request because one item was missing from the product. Then the replacement has to be done on till 13th Jan 2021 but till now it is not being delivered to me.and whenever I call them they they only say that the higher authority will solve your problem. Every time they ignore me and my problem. Please I kindly beg you that you will help me

I ordered a Smartphone on 8Feb 2021 ( Order ID - OD[protected] it showed expected shipping date to be 14Feb 2021 usually products get ship within 2-3days but today is 15Feb and my phone is not yet shipped. i tried reaching customer care but everytime they say that your complaint is forwarded to concern team. The order is prepaid and my money is stuck. Please tell me if you dont want to ship the product so that i can cancel it and buy it from other website or offline store. Please do something.

I have ordered oneplus earbuds from flipkart on 12.2.2021.It was delivered on 13.2.2021(next day).but I have received different brand earphone, so I have requested for replacement of the product, but the seller is trying to cancel my return request.Now the replacement request is getting rejected by the seller from flipkart.so please give replacement or refund for the product I have received as soon as possible.

Sir i ordered from flipkart on 03-Feb 2021 against order number OD[protected] and expected date was given on 08- Fab 2021 by flipkart and payment already done through Debit card (the sum of rupees 1699 at the time of booking. But the item is not deliver to me up to till date(14-Fab 2021) i contacted flipkart costumer care but sufficient answer not given to me and every time i contacted them they are extending the delivery time of the product doesnt know when will be the product delivered by flipkart so kindly take action against the concern company for cheating customers by showing fake estimated delivery date...

Pl understand the issues for we purchased redmi 9i phone is charger very heat within 5 minutes, camara clarity is very poor and brightness colour very poor.
Kindly take the phone and returned my mony.
ORDER ID NO OD[protected]

Dear Flipkart,

You are not to be trusted anymore..
I had ordered for a cross ball pen. The pen couldn't be used for more than 2 pages!!! I guess I didn't order a 1600 rupees pen to write 2 pages.. after several complaints to flipkart..they asked me to contact service center..i contacted them..service centre denied for service!
I received a call from Flipkart again..only to hear that flipkart has got nothing to do with the product.. DO YOU ACTUALLY THINK THAT THIS PEN CAN BE USED ENTIRELY IN JUST 7 DAYSSS!!!

IS THIS PERISHABLE LIKE POTATO OR TOMATOES WHICH CAN BE REPORTED IN JUST 7 DAYS??

ON TOP OF THAT... FLIPKART DIDN'T EVEN PROVIDE ME THE WARRANTY CARD...AS WAS MENTIONED IN THEIR WEBSITE!! Screenshot attached.

SO THIS IS HOW YOU EARN MONEY??? BY SUPPLYING FAKE PRODUCTS???
THIS FAKE MONEY BUSINESS WILL NOT LIVE LONG WITH YOU!!!

EITHER TAKE THIS PEN BACK AND REFUND THE MONEY... OR ELSE..I WILL ESCALATE THIS ISSUE BADLY IN SOCIAL MEDIA...Order details attached!
For u may be 1600 doesn't matter..but for some people its huge!!

I have ordered a wife through flipcart vide awd no FMPP[protected] of Rs. 2549/- where they mentioned of 1 Data card under sales package .It becomes impossible to understand whether they have sent the router of Rs. 999/- or Rs. 2549/-.There are order I'd no :OD[protected] and stated sold by :"Balaji Enterprises, 8/3 tpk road madurai, palanganatham, Madurai -625003.The product details is absolutely illegible and not been readable. The GST no mentioned is 33AZUPB4367J1Z1.If a bill is not present there of which prices it has purchased or sold by company then how may one come to conclusions whether anyone have ordered actual products or company has sent actual product what consumer ordered. It is not expected from such largest e-commerce Like flipcart.

I want to order google home mini and every time I try to order it says transaction declined
Resolve this issue as soon as possible...

Maine 2 bag book krvaye thay 5.2.2021 aur mujhe 1 hi bag Delivered hua 10.2.2021 ko maine immediately repkacement ki complaint submit ki phr mujhe again order delivered hua phr quantity 1 hi thi jbki Maine 2 bag bookkrvaye thay aur maine payment bhi pure kr diya hai so plz ya toh payment bapis kr dijiye ya phr ek aur bag bhejiye

I have ordered Flipkart supermart order on 11th February OD[protected].
The order was marked delivered on 12th February but I haven't received the order. I'm receiving the same computer generated emails from Flipkart and no resolution is provided. I have paid via upi and don't have any option to call customer care.

The product which I had ordered, has not delivered .My ordered ID is OD[protected] DT.1-2-21.I want & request to send the item which I had ordered cost of which may kindly be adjusted .I am ready to pay the amt if I have to pay after adjustment

I am one of the flipkart user. My account has been blocked I don’t know for what reason. I am not able to login neither with mobile number nor with email address. Also, someone is using my number and ordering clothes and am getting calls and messages regarding the delivery of product. Attaching screenshot for reference. Some kulwinder is ordering this. Kindly check and unblock my account.

Sir
I am regular customer of flipkart and i am trying to contact on flipkart customer care but nobody is responding.
I have lost my mobile registered with flipkart.
I want to change my registered mobile no but unable to change because flipkart id is sending OTP on my lost mo no.
kindly resolve my problem.

Flipkart send me one old shoes and stone in my shoes order than block my ac without any reason after blocking deliverd my pending order now i havent any option for my deliverd item like return and replacement flipkart totally fake and worst services provider customer sucker i have rs 3000 in my lipkart ac now no option for my rs 3000 and 3 order please help me 7 days over no solution and flipkart worst for customer

I purchased an Oppo Reno 5 Pro phone from flipkart. It has an overnight battery drain issue (10 - 15% drain every night). I didn’t immediately escalate this because I thought it might settle down. But, the issue persisted and I decided to contact flipkart support for assistance. They told me that the device would be replaced. They arranged for a technician visit. The Jeeves technician visited my home and told me that the battery is totally fine. I explained to him that the battery drain is noticed when the phone is left idle for a while. He just denied it and told me to contact flipkart for further details. The replacement was immediately cancelled. I contacted Flipkart and they’re refusing to offer a refund. This is totally not fair because the phone already came with a defective battery and flipkart is denying my claim. I have lost my trust in flipkart and I will be very careful before making my next purchase. Is this how you treat a loyal customer?

I've paid for the product and the amount was deducted from my bank account but it is showing that the payment is not yet confirmed by the bank.When i've paid for the product it was displayed that payment was successful but in my orders section it is showing that the payment is pending