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Flipkart Complaints & Reviews

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Updated: May 15, 2026

Complaints 47322

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25496

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21826

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Flipkart reviews & complaints page 790

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Address: 154- Vishwakarma Nagar, Indore

I have recieved my mobile on 26th January 2021 and I have requested for replacement/return on very next day because that phone display was not working properly and it was shaking.

After 2-3 days they assigned a Technician who just gave me a miscall after calling him 9-10 times and after giving a single miscall I got a message from flipkart that my issue has been resolved even he didn't come to test my phone at my home.

I'm attaching the screenshot of how many times I tried to contact him.

Aug 16, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Feb 01, 2021

Updated by Chinmay Soni He just gave me the miscall

Verified Support

Feb 03, 2021

Flipkart Customer Care's response We will revert on it.

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Address: 83A paithur road attur

Website: consumer complaints.in

I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account

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Address: Andrapradesh, cuddapah district, proddatur flipcart office, pin-516360

Sir prodect mera address pe nahi derahahi apka devivary boy custemar se rup&top bathkarrahahi ponepe please ensure my msg

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Hi Team,

i booked the flight through flipkart website.

My flight was cancelled, it was cancelled by airline.

i contacted the flipkart regarding refund amount.

the flipkart people did not given proper response and drag the issue.

on Jan 18th 2020 issue has been raised.

for every couple of days contacting the flipkart through call, mail

the issue is not resolved.

Flipkart Incident: IN[protected].

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I have been reading about this online, and finally has happened with me too...
Flipkart order placed 20th Jan, delivery date 23-25... On 25th, Shipment reached Hyderabad ( destination -M.P., reached wrong location). Now next commitment on 27th was, they will deliver by 30th. Now next they said they will deliver by 4th Feb. Now i get a message they have cancelled the order.
Order ID OD[protected].
Kindly explain.
Next post will be on twitter.

Aug 13, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs.53615 + 100 for order ID: OD[protected] on Feb 01, 2021 and will reflect in your credit card by Feb 04, 2021. Request you to note down the ARN: 090543. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.

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The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.

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Address: Chirayil (H) Muttambalam P O Kanjikkuzhy Kottayam

I have ordered mask on 4/1/21. I havenot received yet

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I placed an order of worth rs 16000 from flipkart ... bt wen i checked on the website it showed me that the product was delivered and to a different place ... i have been complaining and continuously calling the customer care bt nobody is helping me out

Sep 5, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 15990 for order ID: OD[protected] on Feb 01, 2021 and will reflect in your bank account by Feb 04, 2021. Request you to note down the ARN: [protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.

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Name of the Company - Flip Kart Product- Acer laptop Order no -
OD[protected] Date of purchase[protected] Date of delivery:- 25-01-
2021 Amount paid â€“ Rs 25890/- Reg mobile no - [protected] Reg email id-
[protected]@gmail.com Present status â€“ Consumer ordered an Acer Laptop from
Flip kart the company delivered him HP Laptop. Consumer saying he register his
return request in the company the delivery come to pick up on[protected] but the
delivery boy didn't pick up because the laptop is not Acer laptop. Consumer again
registers his return request the delivery boy again cancel the pickup. Consumer saying
that the delivery, again and again, cancels the pickup. Expected:- Consumer wants a
replacement as soon as possible

Aug 15, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2021

Flipkart Customer Care's response We will revert on it.

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I have lost my old phone number. Now I have to change my number. How can I change my old phone number without getting OTP on the old phone number .

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I am trying to order a phone poco m2pro many time cancelled by seller and then my has blocked by Flipkart.14000 thousand rupees in Flipkart wallet also
I apologise sir.so, please kindly unblock my I am really sorrry account([protected]@gmail.com./[protected])

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Name of the Company - Flip Kart Product- Acer laptop Order no -
OD[protected] Date of purchase[protected] Date of delivery:- 25-01-
2021 Amount paid â€“ Rs 25890/- Reg mobile no - [protected] Reg email id-
[protected]@gmail.com Present status â€“ Consumer ordered an Acer Laptop from
Flip kart the company delivered him HP Laptop. Consumer saying he register his
return request in the company the delivery come to pick up on[protected] but the
delivery boy didn't pick up because the laptop is not Acer laptop. Consumer again
registers his return request the delivery boy again cancel the pickup. Consumer saying
that the delivery, again and again, cancels the pickup. Expected:- Consumer wants a
replacement as soon as possible.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2021

Flipkart Customer Care's response We will revert on it.

Feb 01, 2021

Updated by Amitkum00 Please help me sir please

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Address: 3 No Durganagar

I have created flipkart account two years back with a mobile number 97493721XX. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.But I have the Email id active.
Please do suggest me to update my new mobile number to my flipkart account.

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I have ordered two mobile phone but i received only one pc of mobile bcz total amount of shipment of two but there is only one mobile i placed request on flipkart site and twitter but after 3 days no resolution ony status showing again n again issue resolved what resolved i can't understand

Jan 29, 2021

Complaint marked as Resolved

Not resolved till

Flipkart customer support has been notified about the posted complaint.

Jan 29, 2021

Updated by Punamdevi9577 Not resolved fake marking its resolved

Feb 05, 2021

Updated by Punamdevi9577 After return period over they canceelllled the return request

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Order id :OD[protected]
Date 20 jan 2021
Requested for return but received message that seller is unable to fulfill request

To help you with your return request, please share a copy of either Aadhar (both sides) or PAN card by replying to this email within the next 48hours . Please ensure that the information on your photo ID should match the details on your recent order(s).

We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.

â€œI give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Accountâ€

When the product was bought, no ID proof was required but now that they have sent wrong product and i want to return it, Flipkart is asking for ID proof. This is a complete breach of privacy. All my accounts are connected to my Adhaar and PAN card.

Feb 2, 2021

Complaint marked as Resolved

Refund

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. We'd like to let you know that the seller has processed the refund of Rs. 1747 on Feb 01, 2021. It will reflect in your Phonepe wallet by Feb 02, 2021. Request you to note down the ARN: P2102011707277259712929. Appreciate your understanding.

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A

Ayush087

from Noida, Uttar Pradesh

Feb 7, 2021

I order boat rockerz 235 wireless headphone on 6january2021 by flipkart with order number[protected]
I contact Flipkart support for 3week but no resolution received.

Requested for return but received message that seller is unable to fulfill request

To help you with your return request, please share a copy of either Aadhar (both sides) or PAN card by replying to this email within the next 48hours . Please ensure that the information on your photo ID should match the details on your recent order(s).

We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.

“I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account”

When the product was bought, no ID proof was required but now that they have sent wrong product and i want to return it, Flipkart is asking for ID proof. This is a complete breach of privacy. All my accounts are connected to my Adhaar and PAN card.
I share documents but again they not provide me my refund
Plz help

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I book the product on 27.01.2021. I make the payment oin the payment link on 28.01.2021. till 29.01.2021 5.40pm flipkark tell me that they did not receive the payment and also not delivered my item. The amount has already been debited from my Bank account on 28.01.2021

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Worst shopping experience ever. The guys on the recorded line will test your patience only to tell you the same thing which you can see on app.No credebility, pathetic support, and your in house logistics department is [censored]. Wasted 7 days waiting for a phone. Never buying and never suggesting it to anyone .

Aug 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2021

Flipkart Customer Care's response We will revert on it.

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Address: Moshi

Hello,

It's been very troublesome and checking my patience by the seller as he delivered different model of the same brand.

Regarding this, I have raised the issue ticket on the same Day.

My observations:

1. Yes, the package is not opened when I receive it.
2.All in voice is available
3.But Received a different model rather than what i ordered (Samsung Galaxy Watch 46 mm Smartwatch).

What I hold.

1.I have received product (But different model)
2.In voice
3.CC-TV footage
4.Product Snapshots
5.with all proofs

-- I need your support (Flipkart) in this issue, if any suggestions?? shall i proceed file the FIR on the seller in my area Police station..????.

-- Or shall i consult the "Online Fraudulent" team for a case file..???.

Please do the needful ASAP.

My issue Ticket :IN[protected]

Please find the attachments along with this CONSENT BY THE CUSTOMER FOR FIR 6-2-copy

Please Reach Me on
[protected]

Thank you
Anish Nalla

Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2021

Flipkart Customer Care's response We will revert on it.

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Address: DR NO 3-98 DONKADA KOTHURU VILLAGE, DONKADA POST, NAKKAPALLI MANDALAM

I have started getting the error message "we encourage fair play in line with our terms and conditions" from last 2months and it does not allow me to play any of the games on the gamezone.

I have never cheated or used multiple accounts ever to play games. I have however won games multiple times in the past. So is my account blocked from playing games just because i keep winning which does not "seem fair to me"
Mobile no. [protected]

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I had ordered a mobile phone on 24 jan 2021 Flipkart. I got sms on 28 jan 2021 that the mobile will be delivered "today". I kept waiting all day buy notign arrived. Now on the morning of 29Th jan 2021, i again got message that the movie will be delivered "today". lets see whether flipkart delivers today or not

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Recent comments

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