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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 790

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B
bafnapratik22
from Mumbai, Maharashtra
Jan 11, 2021
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Address: Karnataka

Flipkart is sending fraud upi links to customers for making payments on google pay

Pl stop this fraudness takimgbplave with client and take necessary actions.
+1 photos
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    L
    Lavya Jayadev
    Jan 11, 2021
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    Address: madhavam house

    My name is lavya. I'm a Customer to Flipkart. Due to not deliverable I deactivated my account and now I wanted to activate it. I ordered three products and I only received one single piece from Flipkart. I need refund or two other purchases.
    Flipkart customer support has been notified about the posted complaint.
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      R
      Rbhodia
      Jan 11, 2021
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      Website: Flipkart Travel

      Due to lockdown our flight to and from Amritsar got cancelled. We had booked through flipkart travel. It was an indigo flight. Indigo refunded flipkart the money of our tickets but flipkart travel is yet not able to process my refund even after 2 months. I have been regularly following up for the same issue. They give only one reason it has been initiated please wait for 48 hours. I have provided them with my alternate bank details as well.
      Flipkart customer support has been notified about the posted complaint.
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        B
        Bhaskar Omprakash
        from Delhi, Delhi
        Jan 11, 2021
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        I had paid the dues for using pay later services but now pay later service is blocked. I had complained in customer care about this and was promised that the issue will be resolved within 6 Jan 9pm and later the date was changed to 7 Jan 9pm 2021 for resolution. Post that I called customer care again & I was promised that the issue will be resolved within 24hrs but now its more than 24hrs issue is still not resolved and no update from Flipkart.

        Name: Bhaskar
        Mobile: [protected]
        Flipkart customer support has been notified about the posted complaint.
        Jan 11, 2021
        Updated by Bhaskar Omprakash
        Incident: IN[protected]

        I had paid the dues for using pay later services but now pay later service is blocked. I had complained in customer care about this and was promised that the issue will be resolved within 6 Jan 9pm and later the date was changed to 7 Jan 9pm 2021 for resolution. Post that I called customer care again & I was promised that the issue will be resolved within 24hrs but now its more than 24hrs issue is still not resolved and no update from Flipkart.

        Name: Bhaskar
        Mobile: [protected]
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          V
          Vaibhav Goel 69
          Jan 11, 2021
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          Address: Bangalore

          Received a tan colour loafers of local company instead of Puma MAPM Future Kart Cat Sneakers For Men which was delivered to me on 6th January at 10:57 AM the box was tampered by delivery boy of flipkart named Mr.Tarun from flipkart Daryaganj Station he has came when asked by him on call and he abused me when I asked him about the order and thrown my order box on floor and I request flipkart team to deduct his salary for this and take a legal action against him, and the box has been misrouted by flipkart company and ekart courier service as there was sticker on the box and on sticker it is written misrouted and this shows that box was misrouted by ekart courier company ( It is the package which is to be delivered on 3rd January as I have checked on app that it has reached nearest hub to you ), in between the 3rd January - 6th January the tampering of package has taken place and shoes has been changed and local shoes has been delivered to customer on 6th January by flipkart company and on same day I have placed a refund request of the same order on flipkart app, and company is not providing refund to me and rejected my return request on 8th January at 8:12 Pm and closed my account on same date say 8th January at 8:16 pm and says that seller is unable to provide return/refund on order of Puma MAPM Future Kart Cat Shoes and also we have detected high number of returns on account ...In this way the company has cancelled my refund and not give my money back in this way the company has lost my faith in it and has cheated me and taken my Rs.4199 on order and not refunding back ..I myself post this issue on all social sites ( Facebook, instagram, whatsapp as well as make YouTube video of this issue ) and tell all persons in my contact about this issue that flipkart was fake company and cheating customers by sending local company products in order of puma shoes and instead of refunding money back of the customer they are rejecting the return request and blocking their account ..
          Forwarding this complaint/ issue in cyber crime ..as money is taken by cheating customer ..
          I want callback from higher security team of flipkart on my alternate number : [protected]

          Registered flipkart email id : [protected]@gmail.com
          Name : Neetu Goel
          Registered Mobile no : [protected]
          Alternate mobile number : [protected]
          Attaching bill of order, local shoes image, for your reference..
          I want my refund back in my original payment method as soon as possible..
          Want a call from senior executive of flipkart team ...
          No call has been called yet by flipkart team till now ..video has been email to flipkart team while opening of box..and pics of box having sticker of misrouted on it..
          Flipkart is saying that coordinate with puma seller and puma seller is saying that to coordinate with flipkart but flipkart is not returning my money of Rs.4199
          +2 photos
          Flipkart customer support has been notified about the posted complaint.
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            D
            David Osei Opoku
            from Delhi, Delhi
            Jan 10, 2021
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            My flipkart account has been deactivated and now i want be activate it but it is not activating
            My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
            Pl solve this problem vastly
            Flipkart customer support has been notified about the posted complaint.
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              A
              AryanMishra
              from Asansol, West Bengal
              Jan 10, 2021
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              I got the product with any wrapping or covering, but I was in the happiness of the new phone so I didn't mind at all. After 2-3 hours the phone started to hang and freeze. Sometimes it hangs and some time not, it kind of happens periodically. So when I went back to my orders tab for Return, there was no Refund option, there was just replacement of the Product. So I did click on that, They regularly started to message me about They are going to call me, but the call never came. On the 5th day a message came on my no written : "Return Update : Sorry, the seller is unable to fulfil your return request for POCO C3...from your order with order ID OD[protected]". Please check your email for more details." And I never got any mails from them
              Flipkart customer support has been notified about the posted complaint.
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                S
                Sai Durga957
                Jan 10, 2021
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                I have created flipkart account two years back with a mobile number few months ago i lost my mobile phone and the number.

                The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
                Please do suggest me to update my new mobile number to my flipkart account.

                Existing number-[protected]
                Flipkart customer support has been notified about the posted complaint.
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                  तिलक सिंह
                  Jan 10, 2021
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                  Address: Vill- Teharka Erich 284302 U.P.

                  Different product not match to my order product. and Canceling my return again without taking my permission. To be harassed by Wishmaster since November 2020.
                  Regarding non-delivery of time.
                  +2 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Jan 10, 2021
                  Updated by तिलक सिंह
                  Regarding non-delivery of time and Canceling my return again without taking my permission. To be harassed by Wishmaster since November 2020.

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                    V
                    VarunSood85
                    from Delhi, Delhi
                    Jan 10, 2021
                    Resolved
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                    Resolved

                    Dealer-Flipkart, Supplier- SuperComNet purposely not delivering the order

                    Order ID:
                    OD[protected]

                    I, Varun sood, having flipkart account with mobile no. [protected], email address - [protected]@gmail.com, have had a horrible and disgusting experience with flipkart Grocery dealer-SuperCom Net

                    Refer order no. Order ID - OD[protected]

                    The dealer is SuperComNet

                    The dealer incharge of this order in past had 3 times cancelled on the last...
                    +1 photos
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                    G
                    gauri_damle
                    from Delhi, Delhi
                    Jan 10, 2021
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                    Pathetic service from flipkart
                    ..
                    1.Purchased a phone pixel 4a on 25th December 2020. Phone turned out to be defective..

                    2. Sent it to Google Customer Support.
                    They demanded an invoice so as to send a replacement

                    3.. Placed several requests with the flipkart for the invoice as it was not present in the order email nor available on website to be DOWNLOADED. Get a standard reply and a new ETA every time I call the customer support

                    4.Even after several days of purchase and 10 days after placing a request for invoice, no invoice is received.

                    5. Have to let go of the phone replacement due to flipkart shoddy ways and for no apparent fault of mine. 32k₹ lost due to thanks to FLIPKART.
                    s
                    Flipkart customer support has been notified about the posted complaint.
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                      V
                      Varun321
                      from Powai, Maharashtra
                      Jan 10, 2021
                      Resolved
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                      Resolved

                      Hi flipkart, your customer care is not resolving issues . My flight is cancelled by airlines but still you are saying it's non refundable so we can't refund you money talk to airlines and get mail stating about full refund but airlines is saying I can't talk to them as I didn't book through them . So please give me my money back . Flight is cancelled by airlines don't say its non refundable I didn't cancel airlines cancelled it.. if I didn't get my issue resolved iam going to court. My booking id is FF[protected] and flight is chennai to London.
                      +1 photos
                      Aug 15, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 10, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Jan 10, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        J
                        jitender.kumar.kwatra
                        from Gurgaon, Haryana
                        Jan 10, 2021
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                        Fake Dead Dummy @Apple I phone 11 pro Gold 64gb OD ID-12043**7000 via seller SuperComNet dated 02.01.2021 @FlipkartStories
                        Return case, @Flipkart verified all verification for return, seller also ready for refund but @ekartlogistics why denied pickup many times.

                        apple authorised service center provided me job sheet as well which clearifies that product is fake.

                        now tell me where is my fault here.
                        i need my refund.

                        here i attached supporting documents.
                        @flipkartsupport

                        jitender
                        [protected]
                        +7 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 10, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Verified Support
                        Jan 10, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Jan 10, 2021
                        Updated by jitender.kumar.kwatra
                        from last 48 hours same reply but nothing happen, still waiting ...

                        will update here after 24 hours ...
                        Jan 11, 2021
                        Updated by jitender.kumar.kwatra
                        Dear sir

                        today i harrased by [protected], name ashish, said i am from flipkart higher team we called you regarding your case, we send you link just click on it and tell OTP, i totally shocked because in true caller this number showing spam from west bangal and the message which comes in my mobile for otp that you won mahindra SUV worth rs 15 lacs provide otp for claim settlement and your last refund case settelment, i said one thing kindly provide my pickup address and seller details and pick up partner name for my confirmation, i shocked he knew all my personal data, how flipkart do this to their customer if flipkart not done than i am sure this is from seller or ekart delivert partner ends because they know all details of their customer very well.

                        person on shouted me using abusive bad words to me and in last said, take back this return refund case otherwise we took you from your home or empty all your bankbalance and he disconnected.

                        now tell me why i take back my refund case back my money is blocked, i have all the proof submit to flipkart and verified already by flipkart.

                        i really much sure either seller or ekart threat me or giving me pressure to take back but i will not becauae consumer complaint forum and all proof with me.

                        today i saw one more thing that flipkart block my account this feel very bad to me.

                        i need my refund back.

                        shared via twitter also to you.

                        thanks

                        Jan 11, 2021
                        Updated by jitender.kumar.kwatra
                        Ekart Playing Game Again

                        Today is the pickup date of my i phone 11 pro, i recieved details on my mobile so i called in after noon & evening but Ekart executive not recieved my any calls so i decided to call from different number in the evening around 7 pm he picked up and said are you same person of i phone return pickup, i shocked how he knew than i asked when you come for pick up he said i will not come for pick up as my senior said to me you will not pick up this courier otherwise your salary will hold, i really shocked.

                        now tell me one thing flipkart how many pickup you create, here ekart is not ready for pickup intentionally. so this is totally waste of time & efforts by you and me.

                        kindly look into this matter and provide proper resolution.

                        Jan 12, 2021
                        Updated by jitender.kumar.kwatra
                        Dear

                        see today all day i sent mail for refund
                        they esclate and cancellee after an hour

                        4 times they do today, what a shame

                        here is the attached file below

                        flipkart block my account

                        whenever i raised complain they said no data found.

                        i have all the data but they not supported.

                        kindly do support, i need my refund back.

                        Jan 15, 2021
                        Updated by jitender.kumar.kwatra
                        Dear flipkart

                        ekart delivery boy again denied dated 15 jan 2021,
                        i asked why & he said
                        because our senior said, we dont have permission to pick up this, i really dont if you dont have permission than why you come again here for pickup.

                        why flipkart & ekart playing pickup reject gamr again & again.

                        i requested to consumer department, kindly look into this matter & esclate further.

                        Thanks & Regards
                        jitender
                        Jan 15, 2021
                        Updated by jitender.kumar.kwatra
                        Now see flipkart EKART AGAIN REJECTED PICKUP with different fake reason mention this time i think they are very much expert.

                        i already said ekart will never pickup all are playing, is this not noticable by flipkart.

                        pls find attachment which is showing, pickup rejected due to missing contents, if this pick up is created for multiple reason than why again rejected by ekart.

                        Ekart doesnt want pickup for this product because they involved in this.

                        ekart delievery boy told us we dont have confirmation for pickup.

                        kindly contact flipkart when they send us confirmation mail we will than pickup.

                        he said our senior dont recieved any mails regarding this pickup.

                        if they dont have confirmation than why they come for pick up.

                        its a completely fraud.

                        consumer forum please find attachment

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                          S
                          soorajnyn
                          Jan 9, 2021
                          Resolved
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                          Resolved

                          I had bought a marq washing machine from Flipkart on 18th January 2020. It got complaint after 3 months o[censored]sage and i struggled a lot to get the warranty and the service people told its not possible to repair, finally they decided to take the product back and refund me the full amount, finally after a lot of struggle for almost 6 to 7 months they picked up the product on 15th December 2020, But i didn't get the refund till now ( 09/01/2021 10 pm post time. ).
                          I had used Flipkart pay later for the payment and later cleared the bill. i contacted the customer service multiple times and they sent me mail saying it will be resolved within this time back to back but i haven't got the amount till now.

                          I have all the proofs of this complaint attached here.
                          amount is 6499/-
                          +5 photos
                          Jan 18, 2021
                          Complaint marked as Resolved 
                          after giving the complaint here the company mailed me that your refund did not go through in the old bank account, and provide alternative account details. I provided it and still they delayed it for some more days and finally i sent another mail saying that i need the refund before Tuesday otherwise i will file a complaint in the court. today on Monday i received the money into my account. very unhappy with such a bad treatment from Flipkart
                          Flipkart customer support has been notified about the posted complaint.
                          Jan 18, 2021
                          Updated by soorajnyn
                          18/01/2021
                          finally after lot of struggle I got the refund today.
                          issue resolved
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                            A
                            Akgtd
                            Jan 9, 2021
                            Resolved
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                            Resolved

                            Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC0
                            Website: E-commerce

                            Today when I tried to login into my account, I found my account has been blocked due to the high number of return requests. How should I proceed with this?
                            How should I know that I have crossed the number of return requests? You should have given a valid prior notice to inform the customer concerning this. This kind of behaviour from flipkart is unacceptable and ridiculous. When I have gone through, I got to know that Flipkart has done this to many customers which is totally unfair. You should respect your customers and always be helpful to them. Because of them, Flipkart is earning profit and people like you are getting work to earn. If they decide to boycott then you won't be in a position to help yourself. There are several other options available for purchasing online for customers but for you only one campaign against you is sufficient. So, Do needful.. I also have an option to go consumer form with several other people because your return policy doesn't talk about the limited number of returns and also look to start a campaign against Flipkart at all cost if these kind of problems continue.. Hoping to get positive response and put on return policy that how many times a customer can place a return request?..
                            registered email- [protected]@gmail.com
                            Aug 15, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 11, 2021
                            Flipkart Customer Care's response
                            Hi,
                            We are sorry for the trouble caused. We'd like to let you know that your recent order has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.
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                              B
                              bafnapratik22
                              from Mumbai, Maharashtra
                              Jan 9, 2021
                              Resolved
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                              Resolved

                              Seller has repeatedly sold twice fake and duplicate sd card of 128gb . Even after first replacement I have got fake as card second time . I have asked flipkart to replace my product immediately or refund my amount. This time i will not return back product as this is the only proof can be given from my side. Even flipkart customer care not supporting customer andis involved on selling fake products
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Jan 09, 2021
                              Updated by bafnapratik22
                              Seller has repeatedly sold twice fake and duplicate sd card of 128gb . Even after first replacement I have got fake sd card second time . I have asked flipkart to replace my product immediately or refund my amount. This time i will not return back product as this is the only proof can be given from my side. Even flipkart customer care not supporting customer andis involved on selling fake products
                              Verified Support
                              Jan 11, 2021
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Deepak@123#
                                from Gohana, Haryana
                                Jan 9, 2021
                                Resolved
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                                Resolved

                                Address: VPO BUTANA KUNDU , SONIPATIN HARYANA

                                Sir mane flipkart se 22 tarik ko do fon oder kiye the or uske baad mane oder ko cancel kr diya tha or mere a/c se 500 and 500 rupay dedeut hue the jiska refund muje 01/01/2021 ko hona tha uska refund muje nhi mila . i want my money back. dont dare again to do this

                                name : DEEPAK
                                DATE OF INCIDENT: 22/12/2020
                                PNB DEBIT CARD NO: **1301
                                MOBILE NO. [protected]
                                EMAIL ID: [protected]@gmail.com
                                +1 photos
                                Aug 18, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 10, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  G
                                  gaurav bhakuni
                                  Jan 9, 2021
                                  Resolved
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                                  Resolved

                                  I have made an order (OD[protected] of women Flying machiner flipkart. The product I got was not fitting properly, so I made a return request. The request was cancelled by the seller and also my account was blocked. I complaint this to customer support and they told me that they will escalate this issue. Also, promised me that my recent order will not be impacted and they will be delivered on promised date. But today I got a mail that my those order was also cancelled. Now as those were purchased through gift card I will not able to get the gift card amount back as it is in my account which is blocked.

                                  I would like to highlight that this seller is a complete fraud and it is impacting your reputation.

                                  I called several times to customer support but I got no response. Please either unblock my account or transfer the gift card amount to my wife's flipkart account. I am not seeing any fault from my side. As a customer I have full rights to return a product which is wrongly delivered to me.

                                  Please look this on priority and provide a genuine solution.
                                  Account blocked and recent order cancelled
                                  Neha
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 10, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Jan 10, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  i am facing same issue u r not seolve my any issue
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                                    G
                                    gugul420
                                    from Angul, Odisha
                                    Jan 9, 2021
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                                    I am Tapas Kumar Nayak a customer of Flipkart. I have to pay for Myntra early access membership fee Rs.99/- which should be deduct from my Flipkart Pay Later service. I have paid for myntra membership by my Paytm account, the order number is [protected], service provider IDFC First Bank Ltd carrying the Policy No. 26599670. But the link for this payment sent by Flipkart Pay Later Service amount was Rs.1098/-. It is totally intentionally fraud by the authority named Nilofer Jaan against me. That is why I had complained on 8th January 2021, but the authorities didn't reply back. They are not receiving any complaint and harassing mentally by threatened legal action will taken against me via email. Therefore I request you kindly for proper investigation on this matter and take strong action against the company Flipkart for which I shall be obliged.
                                    +2 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 10, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Solanki Jagdhish
                                    Patel vaadi near, Mithapur Dungri.
                                    Chalala 365630 Gujarat
                                    Phone: xxxxxxxxxx
                                    Bill To
                                    Solanki Jagdhish
                                    Patel vaadi near, Mithapur Dungri.
                                    Chalala 365630 Gujarat
                                    Phone: xxxxxxxxxx
                                    Order ID: OD[protected]
                                    Order Date:[protected]
                                    Invoice Date:[protected]
                                    PAN: aaxcs0655f
                                    CIN: U52399DL2016PTC299716
                                    Invoice Number # FAFO8F[protected]
                                    Tax Invoice
                                    Sold By: Shreyash Retail Private Limited,
                                    Ship-from Address: Warehouse Building Nos. WE-II, Renaissance IntegratedIndustrial Area, Village Vashere, Bhiwandi, Thane, Mumbai,
                                    Maharashtra -421302, Bhiwandi, MAHARASHTRA, India - 421302, IN-MH
                                    GSTIN - 27AAXCS0655F1ZY
                                    FSSAI License No - [protected]
                                    Total items: 1
                                    Product Title Qty Gross
                                    Amount ₹
                                    Discount ₹ Taxable
                                    Value ₹
                                    IGST ₹ Total ₹
                                    Headphones
                                    FSN: ACCG6E6RYYFNREYH
                                    HSN/SAC: 85176290
                                    INFINITY by Harman Glide
                                    N200 with 20 Hr Playtime,
                                    Fast Charge, Deep Bass,
                                    Dual EQ, IPX5 Sweatproof
                                    Bluetooth Headset
                                    Warranty: 1 Year Warranty Provided by the
                                    Manufacturer from Date of Purchase
                                    IGST: 18.0 %
                                    1 1399.00 0.00 1185.59 213.41 1399.00
                                    Total 1 1399.00 0.00 1185.59 213.41 1399.00
                                    Grand Total ₹ 1399.00
                                    Shreyash Retail Private Limited
                                    Signature

                                    मेरा इरादा Filpkart company धोखा देने का नहीं है मेने जो INFINITY by Harman Glide

                                    N200 with 20 Hr Playtime,

                                    Fast Charge, Deep Bass,
                                    Dual EQ, IPX5 Sweatproof
                                    Bluetooth Headset
                                    ओडर किया था डिलीवर हो जाने के बाद बोक्ष खोला तो Accessories हि मिले हेडफोन तो मिले हि नहि मै आपसे बिनती करता हूं के बोक्ष ओर Accessories ले जाऐ और मेरा पैसा रूपए 1399 बेक अकाउंट में डाल दिजिऐ.. मेरा filpkart account block please unblock करवाऐ...

                                    Fraud and scams issues - Comment #4000945 - Image #0
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                                    Fraud and scams issues - Comment #4000945 - Image #7
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                                      Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

                                      Booking Id: FF[protected]

                                      I booked a ticket through flipkart from Hyd to Ohio and cancelled the ticket due to other reasons, I spoke to multiple people to cancel my ticket and also went on the flipkart account and cancelled the ticket and till date it says cancellation pending(Its been a month). The response is been very bad and every time I talk to a representative they either ask me to talk to the airline service or try to give some random answers but never solve the problem.

                                      Kindly look into this and solve the matter as soon as possible
                                      Flipkart customer support has been notified about the posted complaint.
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