Flipkart Complaints & Reviews

Address: [email protected]

In my case im against to flipkart products & service providers. His providers are character less human they were not response on our complain and never 100% work return/replacement I hate this e-kart website 😡😡

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I contacted multiple times i didnt receive the refund for this order and i contacted but they said we have credited the refund please check with your bank but i contacted my bank also with the reference number but they said the amount is not credited and 1 month already over

Dec 31, 2020

Complaint marked as Resolved

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Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India

Website: www.flipkart.com

Deepanshu Sardana - [protected] (Primary number)
[protected] (Secondary number)
Order Id - OD[protected]Shared Order)

Ordered this (I phone XR) product on 22nd Dec and the delivery date was 24th Dec and later on which was extended to 27th Dec, even on 27th Dec I have not received my order and still the situation is same wherein I am sitting on 30th Dec now and still I have not received my product.
The CUSTOMER is Sick, Dead & Dumb whose only busy in repeating sorry sir, yes sir, thank you sir and wait for 24 to 48 hrs more sir... and the team will contact you, But nobody has contacted me so far from last 3 days and still the CUSTOMER care people are so obstinate and repeating the same lin thank you sir, sorry sir & wait for more 24 to 48 hrs more sir

Executives, Seniors, escalation team everybody is repeating the same ### transistor and showing their helpless and shameless attitude...

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

Jan 14, 2021

Updated by Deepanshu Sardana Himanshu Gedam & Team,

This is :

#Deepanshu Sardana - [protected]

#Order I'd - OD[protected]

###DO NOT CONTACT ON# REGISTERED MAIL ID OR CONTACT NUMBER AS ORDERED FOR ME BY SOMEONE.###

###AND DO NOT FORCE ME TO CANCEL MY ORDER###

###WHY YOU PEOPLE ARE FORCING ME TO CANCEL THE ORDER & MAKE A FRESH ONE, I DON'T WANT TO CANCEL MY ORDER AS I DO NOT HAVE ENOUGH FUNDS AS WELL TO MAKE ANY FRESH ORDER AND I AM ALREADY IN SO MUCH PAIN AND WAITING FOR MY ORDER FROM APPROX. 25 DAYS AND REFUND PROCESS WILL ALSO TAKE APPROX OR MORE THAN 10 DAYS. SO YOU PLEASE GUYS HELP ME WITH MY ORDER AS I DO NOT WANT TO STUCK WITH YOU GUYS AS I HAVE OTHERS THINGS AS WELL TO DO IN MY LIFE, WHEREIN YOU PEOPLE ARE CREATING A LOT OF TROUBLE, DISTURBANCE, HARASSING ME, TORTURING ME, GIVING ME MENTAL TRAUMA, ALREADY LOST MY MENTAL PEACE###

###YOU PEOPLE ARE LITERALLY MAKING A CUSTOMER TO BEG IN FRONT OF YOU EVEN AFTER THAT CUSTOMER HAVE MADE THE PAYMENT OF INR 40, 000/- AND AGAIN YOU PEOPLE ARE ASKING TO MAKE THE PAYMENT OF INR 45, 000/-. YOU PEOPLE HAVE ALREADY BLOCKED MY MONEY FROM LAST 25 DAYS AND NOW 10 MORE DAYS YOU WILL BLOCK IT AND YOU ARE BEING A SHAMELESS AND SEEKING A PERMISSION FOR THIS AS WELL AND IF I AM NOT GIVING YOU THE PERMISSION TO DO SO, YOU PEOPLE ARE FORCING ME TO DO THAT.

DON'T YOU THINK SO IT'S BLACKMAILING AND WHICH IS A CRIME###

...Guys it is my humble request from you to look into the matter as no one is bothered in #flipkart about their consumers and their hard earned money, wherein the company has already captured my money since 22nd Dec, 2020.

As I have ordered a product on 22 Dec 2020 and I am sitting now on 11 Jan 2021 & I haven't received my product and not any kind of positive update from Flipkart people.

Each time I am calling so called customer care people or senior desk or supervisors or even escalation team #digitalmarketing

Everyone is just saying sorry and giving me a new timeline, all the time wait for another 24 to 48 hours.

Finally on 3rd Jan 2021, #socialemedia team came into the pictures and committed me that your order will be packed and shipped on 06th Jan 2021 you will receive your product maximum by 9th of Jan 2021 but today on 11 Jan 2021, I am again sitting on the same situation.

What is happening here guys have raised the issue on #socialemedia still no one is bothering, I seriously fail to understand the challenge you people are facing while resolving the issues.

At Least provide some contact details wherein I can speak to some for any kinda update as there is no update on your customer care numbers...

#AND FOR GOD SAKE PLEASE PROVIDE A SINGLE PERSON TO TALK TO. HOW MANY TIMES I NEED TO EXPLAIN EACH AND EVERY THING TO EACH ONE OF YOUR EXECUTIVES...

SERIOUSLY VERY VERY BAD ATTITUDE AND CLIENT SERVICE...

My paan wala provides better service than you guys, wake up people.

I am working from home these days and I don't have a good phone to use and you people are making fun of my problems.

I am unable to use my banking services, apps to make payments, considering the pandemic situations and to follow the safety measures I generally use phone pe and google pay but now just because of you guys I am forced to use cash and cards.

Who will be responsible if I will come in contact with this Virus and my family is also connected with me and I have kids and seniors as well at home as I am staying in a combined family.

I am facing a very bad mental trauma and harassment, is this the way you people treat your customers.

### I do not want the refund, I just need my product as soon as possible so that I can work, I am unable to do my work as of now considering ###WorkFromHome### in this pandemic situation.

***PLEASE DO SOMETHING ASAP AND AS OF NOW I NEED A SINGLE PERSON TO TALK WITH.***

Deepanshu Sardana
[protected]

Jan 14, 2021

Updated by Deepanshu Sardana Himanshu Gedam & Team,

This is :

#Deepanshu Sardana - [protected]

#Order I'd - OD[protected]

###DO NOT CONTACT ON# REGISTERED MAIL ID OR CONTACT NUMBER AS ORDERED FOR ME BY SOMEONE.###

###AND DO NOT FORCE ME TO CANCEL MY ORDER###

###WHY YOU PEOPLE ARE FORCING ME TO CANCEL THE ORDER & MAKE A FRESH ONE, I DON'T WANT TO CANCEL MY ORDER AS I DO NOT HAVE ENOUGH FUNDS AS WELL TO MAKE ANY FRESH ORDER AND I AM ALREADY IN SO MUCH PAIN AND WAITING FOR MY ORDER FROM APPROX. 25 DAYS AND REFUND PROCESS WILL ALSO TAKE APPROX OR MORE THAN 10 DAYS. SO YOU PLEASE GUYS HELP ME WITH MY ORDER AS I DO NOT WANT TO STUCK WITH YOU GUYS AS I HAVE OTHERS THINGS AS WELL TO DO IN MY LIFE, WHEREIN YOU PEOPLE ARE CREATING A LOT OF TROUBLE, DISTURBANCE, HARASSING ME, TORTURING ME, GIVING ME MENTAL TRAUMA, ALREADY LOST MY MENTAL PEACE###

###YOU PEOPLE ARE LITERALLY MAKING A CUSTOMER TO BEG IN FRONT OF YOU EVEN AFTER THAT CUSTOMER HAVE MADE THE PAYMENT OF INR 40, 000/- AND AGAIN YOU PEOPLE ARE ASKING TO MAKE THE PAYMENT OF INR 45, 000/-. YOU PEOPLE HAVE ALREADY BLOCKED MY MONEY FROM LAST 25 DAYS AND NOW 10 MORE DAYS YOU WILL BLOCK IT AND YOU ARE BEING A SHAMELESS AND SEEKING A PERMISSION FOR THIS AS WELL AND IF I AM NOT GIVING YOU THE PERMISSION TO DO SO, YOU PEOPLE ARE FORCING ME TO DO THAT.

DON'T YOU THINK SO IT'S BLACKMAILING AND WHICH IS A CRIME###

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Address: tamilnadu

Website: flipkart.in

I ordered a laptop [ ORDER ID : OD[protected]] in an offer price on 22th october.

after my order The next day i received a mail from flipkart ''your order was cancelled''

Reason : since the item went out of stock, it was cancelled

but the truth is the product is not oos at the time it was in stock but flipkart cheated me

After that i searched consumercomplaints many peoples faced the same issue .

Now the product price increased so you will resend the product or tell me a solution to get my product in same price

+2 photos

Aug 5, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

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I've ordered on Flipkart supermart on 26.12.2020 order id OD[protected]. I paid via upi 1250 but the next day the order got cancelled. From then I'm contacting the customer service but no response. They're repeatedly telling me that my id is deactivated and not letting know about the refund status. I came up to the forum for a resolution please help.

+4 photos

Feb 2, 2021

Complaint marked as Resolved

I've received the refund

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 03, 2021

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.

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A

Affyesha

Dec 31, 2020

I'm receiving the same msg repeatedly. No confirmation for refund. They're continuing their automated form of msg on a repeat mode.

NI status for refund - Comment #3782627 - Image #0

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Website: www.flipkart.com

On Dec 28th I have ordered a Acer Laptop worth RS.55890/- and paid the amount fully through Debit card.After sometimes we cancelled the order and the message in Flipkart showing as refund completed and when I contacted their customer care they are saying that refund is completed from seller it need to complete some bank procedure's.so I contacted the bank and asked them about this.Then bank associates respond as it's an automatic process nothing need to be done by Bank.So I want the refund from retailnet seller or Flipkart.Kindly help.

Order ID OD[protected] in Flipkart
Seller name : Retailnet

+3 photos

Jan 19, 2021

Complaint marked as Resolved

It's resolved

Flipkart customer support has been notified about the posted complaint.

Dec 30, 2020

Updated by Jaseel Jabbar Please help me to resolve this.Give us refund

Verified Support

Jan 19, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 55890 + 100 super coins for order ID: OD[protected] on Dec 28, 2020 and should have reflected in your bank account by Dec 31, 2020. Request you to note down the ARN: 254330. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.

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Flipkart deactivated my account and I am unable to activate my account.
I am unable to reactivate and fix the issue.

Please fix it ASAP.

Phone: [protected]

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I have Ordered A Smartphone Poco M2 Pro From Seller "vision star" with Prepaid Payment From MGB Debit Card On 17/Dec/2020 and i have faced 2 problems but still not solved it...
1) As Of My All Orders before that was succesfully hand overed to me at the address same used for this order but they says out of delivery area... [Not Solved]
2]Then I Have Canceled The Order At 20/Dec/2020 Assuming That I Will Get Refund Soon They Gave Date 29/Dec/2020 And Now I Don't have any other Option...
And On The Day 29 Dec I Got An Email That They Have Transferred The Refund Amount And You Will Have Getting It As Now...
And I Waited For While But I Did Not Get Any Notifiction Or Money In My Account...

When I Contacted then They Says Seller Has Transfered The Amount If You Have Any kind of Problem Or Not Recieved Money Then Kindly Send Your Bank Statement...
And Still i did not get The money...
Flipkart plz help and get me my refund money ASAP...
the Problem Is That If Seller Hasn't Transferred The Money Why he Did remarked payment done...

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Website: Flipkart

Samsung galaxy F41 of rs.7810 return I'd: CR20121718501513322935005
Refund reference number provided by Flipkart: 74766510352050868688355

Orpat ORH 1410 radiant room heater-rs850
Return I'd: CR2012181941431963628004
They are saying that the amount is credited but I haven't got any refund .so my query is :Is there any problem from Flipkart site or from PNB bank side . Please answer and help me .

May 10, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Dec 29, 2020

Updated by Vanita Gautam Please sir help me

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

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Address: Flipkart Internet Private Limited, Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034, India.

Dear Sir / Madam,
I would like to submit a complaint against flipkart regarding amount refunding. I have order Realme 7i (Fusion Blue, 64 GB) on[protected]Monday), and I paid too. After some moment seller itself cancelled the order, and amount is not refunded till now. I contacted flipkart customer service for registering a complaint they asked me to forward my account statement to the mail id which they are providing but still I didn't receive any mail id from their side. So, again I contacted them for mail id, for that they said I can complaint through flipkart application, but in application I could not find any option for sending this attachment. And waiting for the refund yet.
Kindly find a solution for this matter as soon as possible. It's my humble request. Please do it needfully.

For contact:

Email id: [protected]@gmail.com
Contact no: +91 [protected] / +91 [protected]

+3 photos

Aug 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

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Respected,
I tried contacting to flifkart coustomer care but they don't respond me, and resolve my issue.
As u provide me the resolution i, e i am done unusual lots of return, of my issue is totally wrong i am not satisfied with your resolution regarding to my complaint.
First thing when we have problems regarding to produt such as ( size issue, colour and different product, etc ..) then we placed the return request for that product . And as u say there is high number of returns then u check to my account that i buy lots of thing not return all the products, from account .
Then your team is not fulfill customer return request, then why you make such type of nonsense return policies, from your side provide such policy then coustomer have problems then obviously they palced return request for that product they have issues .
I want my account active, beacuse there is lots of supercoins and gift card you want to block my account blocked it happily, but i want my money (2234), and supercoins back from my account then you block it happily .
Let me know you that i am flifkart plus member, and i want the best resolution according to my complaint .
Thank you .

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My order id is OD[protected].

I have place the order on 25th December 2020, today i.e. 29th December was my estimated delivery but the product is not even shipped yet.

Product price is extremely high and the customer care representative are not at all helping. Please help. I just want my delivery

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Address: Bangalore, India

Website: Flipkart

I want my refund
I waiting from last 3 months but there is no response from company.
Please tell me what should I do now .
Please give respons I'm waiting eagerly .

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I am a plus member so far on Flipkart but today my trust has shaken. Ordered a Biotique Green Apple shampoo and received today. As soon as I opened it, I was shocked.

The shampoo bottle is already used around 50% and there are fingerprints and wet dust all over. Came from somebody's bathroom.

The SELLER was Supercomnet(Flipkart itself)

Terrible way to treat Plus customers.

+2 photos

Aug 6, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

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I got a totally different item, it matches to nothing as shown on your website. My money got wasted as its a non returnable product. The product i received is totally different style and totally different color. This is pure case of SCAMMING and CHEATING by flipkart!

I want my money back! No way i am going to pay such a price for this cheap item which i never ordered for. STOP CHEATING YOUR CUSTOMERS! U r not even reachable via chat or phone, when i place request for call back no one calls me back ever! I even sent the picture of item delivered to your facebook team page, with message. Check and refund my money!

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Order IDOD[protected] product price 1099 product ka naam boat 235V2 18 December ko order Kiya gaya tha 20 December ko receive hua Jab Dukh ke box ko open Kiya gaya tha Main different model Mila model 255 f 20 December ko return ki request Dali gai jo ki reject Hui 21 December ko Dobara return request Dali gai usse bhi reject kar diya Gaya Teesri bar return request Dali gai use bhi reject kar diya Gaya return reject karne ke bad Mera Flipkart 24 December ko block kar diya Gaya Flipkart account number [protected]

+1 photos

Dec 29, 2020

Complaint marked as Resolved

Order: OD120513919525323000 Item: boAt Rockerz 235v2 Bluetooth Headset Hello, We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Jan 01, 2021

Flipkart Customer Care's response We will revert on it.

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We had sold microtek solar UPS M-SUN 1135VA 12V SINEWAVE UPS through Flipkart on 07-dec-2020
Invoice number : FAFKNU[protected]
ORDER ID: OD[protected]

Upon delivery the customer had returned the order claiming mis-shipment. We had immediately contacted Flipkart seller support and raised a ticket stating we have sent the correct product as listed.
Correct Model shipped for Order ID: OD[protected] [Incident: IN[protected]]
The incident was rejected claiming the mis-shipment is approved.

After 7 days we got the product return from Flipkart. It was not the product which was sent. A normal microtek ups which has already been used. We clearly dont sell normal UPS from Microtek as we are authorized distributors for Microtek solar products. We immediately raised SPF CLAIM FOR THE SAME
Incident ID: IN[protected]
Which was rejected almost immediately by Flipkart without any calls or Enquiry to us.

We raised another SPF claim regarding the same which was rejected again after two days. Again no Enquiry or call to us.
We are at a loss of Rs 6430 for the product and an additional cancellation charge of Rs 950.

+3 photos

Aug 11, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

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E

ecopowermitra

from Bengaluru, Karnataka

Jan 4, 2021

We raised one more SPF claim for the same. This time an executive called and asked for more information like shipping label and product images. We had forwarded the same and immediately got an auto response mail rejecting the same.
No proper explanation. No information on why it was rejected. No details provided. If this is the way Flipkart SPF CLAIMS WORK, many sellers will suffer huge losses .

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Address: 5-4-101/40/76,sri Nilayam,srigdha Venture,bhongir.

Website: Www.flipkart.in

Kitchen set returned but no refund or replacement, complaint to flipkart customer there is no reply.

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Website: Flipkart.com

I had placed order for Kent electric blender of 1240 INR and got missing Product in parcel so raised complaint same day on 30 Nov

Executive took bank details and assured for refund within 2-3 working days but I Did not get so again I contacted them they raised complaint with department I got mail refund cancelled.

More than 6 times complaint raised by Flipkart and took long time now after 25 days they blocked my account and said we have detected unsual activities you cannot login.

Is this your way of work if you are unable to help so directly said on first meet why you took 25 days

I want my Product or Refund or Replacement along with my account reactivation because I'm Plus membe of Flipkart

Flipkart customer support has been notified about the posted complaint.

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A

Ahbab1

Jan 4, 2021

I didn't get any response on over my email [protected]@gmail.com and my mobile number [protected]

I would request to the respective department kindly contact me regarding my complaint and updated it

Thanks

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I was ordered a Motorola G9 on 18 Dec 2020, and select the payment method by SBI credit card but the order not placed even after the amount of this phone debited from my credit card... I talked to flipkart executive and they raise my complaint and said that I will get my money in 3-4 working days... It's been 10 day but still I didn't get my refund back, whenever I call the customer care they cut my call after hearing my complaint.
I...

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Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 789

Bad service providers

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Refund issue refund issue

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I phone xr delivery

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Flipkart flipkart canceled my order with fake reason

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NI status for refund

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Refund of Rs.55890/- not yet Received from Flipkart Please Help

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Flipkart account deactivated and unable to reactivate

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They Says That The Payment of Refund Is Done With Timestamp at 29 Dec 2020 1:14 PM but I didn't get money in my account back

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Samsung galaxy F41 -rs.7810 and Orpat orh -1410 room heater

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Realme 7i (Fusion Blue, 64 GB)

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Without informing me block my flipkart account

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Product Not shipped yet and today is delivery date

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My complaint subject is there is no response from company

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Used Shampoo Received

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Totally different item delivered & its non returnable! CHEATING! SCAM!

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My order return reject

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Spf claim rejected twice without enquiry

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Magic wand role play kitchen set

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Missing Product with block account

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Order not placed but money debited from credit card

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