The request for cancellation of my flight booking with Booking ID FF[protected], placed on Nov 12, 2019, was canceled on Dec 17, 2020, after a period of more than one year. Even after taking a noticeable period for cancellation, a refund of ₹14425.0 is still held up by Flipkart.
In this regard, Customer care was contacted several times, and they were found to be clueless about non-refund which creates doubt on Flipkart's sincerity for refund.
It is requested to escalate the issue to the higher-ups for early resolution of the issue.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2021
Flipkart Customer Care's response We will revert on it.
Jan 13, 2021
Updated by asaxena156 No updates received regarding the refund till date.
Jan 21, 2021
Updated by asaxena156 The issue is still ignored by Flipkart!
Feb 01, 2021
Updated by asaxena156 Called customer care numerous times and on each occasion, they repeatedly told me to wait for 24-48 h!
Still now I am not getting any solution. Most pathetic part is that your team can't verify my payment related documents within 8 months!!
Still it's showing it will take 10-12 days to verify!!
Please sort out the issues as soon as possible. Its my cordial request.
May be the amount is very tiny for you but its very crucial amount for me sir.. 🙏