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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 787

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A
Asmi Ashok
from Ernakulam, Kerala
Jan 5, 2021
Resolved
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Resolved

Have made a payment on the date of 27th dec 2020, order not placed, still i havent received the refund amount, when i have enquired they asked me to wait for 8 working days, now they are asking me to recah my bank and phonepe, as i have made the paymet thorugh phonepe.

i contacted them, they are like there is no technica error happened from their side and still am waiting for my refund.
order id: OD[protected]
Jan 6, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2021
Flipkart Customer Care's response
We will revert on it.
Verified Support
Jan 07, 2021
Flipkart Customer Care's response
Hi,

Order ID: OD[protected]

We are sorry for the issue caused. As per the previous conversation with the team thank you for confirming that the refund amount of Rs. 986/- has been received in your bank account.

Your kind understanding is appreciated.
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    P
    Praveen Fuloria
    from Delhi, Delhi
    Jan 5, 2021
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    Address: h.no7, vill-chharayal suyal,p.o. manpur west,near pushup banquat hall, haldwani , nainital, 263139

    Spinner/Dryer is not working in the machine.
    Flipkart customer support has been notified about the posted complaint.
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      S
      saurabhflipcart
      Jan 5, 2021
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      Address: VILL POST GAURA DIStrict GOPALGANJ BIHAR PIN 841437

      I purchased HP Pavillion 360 laptop ₹51990 from flipcart on 18/12/2020 and done full payment by debit card(master card) but order was cancelled on 19/12/2020 and now flipcart is saying that refund is completed and credited before 31 Dec but i am not getting any money on my account and when I again contacted their customer agent they give me new date 8 jan 2021 as a maximum time and refund money before this but after few days they increase this maximum date to 12/01/2021. i am in very trouble why they behave as. my amount is so huge and I am student my maximum time of day waste in doing phone call to their agent and flipcart not given any compensation for this. And also they given me a . Refund reference no # 75105170355003575505054 and said to contact with bank and file a dispute form . I had also do this but bank response is very passive they said if flipcart refunded your money then certainly its reflected on your account and said to contact with flipcart.

      i Don't know what to do. i am in very trouble please sir help me. I am a student and I required this laptop for research work. I am collected this money from doing 5 month part time job. and flipcart stole my money …please please sir help and resolve this as soon as ..please
      thanks
      I have also attached bank statement dated 18/12/2020 to 01/01/2021
      +8 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jan 06, 2021
      Flipkart Customer Care's response
      Hi,

      Greetings from Flipkart!

      Order ID:- OD[protected]

      We are sorry for the trouble caused.

      We would like to inform you that the seller has confirmed the refund of Rs.51, 990/-, has been completed on December 19, 2020, which should have been reflecting in your bank account by December 31, 2020.

      Since you've mentioned that you have not received the refund yet, we request you raise a dispute with your bank for this transaction and they will help you further by looking into any payment gateway related issues due to which the amount may not have been added to your account.

      Your kind understanding and cooperation are appreciated.
      Jan 06, 2021
      Updated by saurabhflipcart
      ya, I already file a dispute from in my bank. but bank response is passive they said the procedure of dispute from is 40 days. and what is guarantee that I shall getting my money after that that. because already 2 dates which given by you is crossed. please refund my money
      Jan 07, 2021
      Updated by saurabhflipcart
      Sir, I again repeat please help me to get refund money from flipkart ..please . my future depend on this laptop ...sir please help me please
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        S
        Sakina Mufaddal Ali
        Jan 5, 2021
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        Hi I play games on flipkart for which I receive rewards immediately. Today I played free fall challenge and scored more than 600 points twice but I did not receive any reward. Previously also I have played this game and on scoring above 600 I get gems as reward but today I did not get. Please check and help me get my reward. I have scored more than 700 points today. I have received reward yesterday for which I have attached screenshot.
        +2 photos
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 06, 2021
        Flipkart Customer Care's response
        Hi,
        We are sorry for the trouble caused. We regret to inform you that we are unable to find your order details. Request you to share the order details or registered contact details so that we can look into this and assist you further. Hence closing the complaint from our end.
        Jan 06, 2021
        Updated by Sakina Mufaddal Ali
        I have not placed nay order I am talking Abt the game free fall challenge. I haven't received reward for scoring more than 600 points. My contact no is [protected]. Email is [protected]@yahoo.com
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          R
          Rajhira
          Jan 5, 2021
          Resolved
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          Resolved

          Address: Tapria complex, Bhuiphore

          Mera flipkart account [protected] ko block kar diya gaya hai without any information. Email me reason highly number of return bata raha hai .jabki flipkart me koi return ka boundaries nahi hai .kahi par aisa mention nahi hai aur ki aap itna times return kar sakte hai phir v mera account block kar diya gya hai .plzz [protected] ko jald se jald unblock kiya jay.taki me aapna account jald se jald use kar pai.
          +1 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Jan 05, 2021
          Updated by Rajhira
          Mera resolution kab tak milega [protected] ko unblock kaise hoga .plz jald se jald unblock kiya jay me 1saal se unblock nahi ho raha hai

          Verified Support
          Jan 06, 2021
          Flipkart Customer Care's response
          Hi,
          We are sorry for the trouble caused. We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.
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            J
            Jyothi saradhna
            from Delhi, Delhi
            Jan 4, 2021
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            My flipkart account is blocked and they are not providing my refund money which is more than 2000.
            They continually increase the date from 31st of dec to 7th jan and messaging that we will resolve your issue .
            I was plus member and always shop with flipkart . I prefer flipkart over any other shopping app. But now i understand why people love amazon more than flipkart . Because of rigid and unlogicol policies of flipkart .
            If i am returning some product because of quality issue or they are sending me wrong product and also they delivered me product which i already cancelled . Then what's the issue . Quality issue is fault of seller or flipkart . It is not my fault . And if you not want to activate my account again then it's completely okay but at least return my money . Give my refund on time . I returned your product then why are you not returning my money ??
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 06, 2021
            Flipkart Customer Care's response
            Hi,

            Greetings from Flipkart!

            We are sorry for the trouble caused.

            We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.

            Your kind understanding and cooperation are appreciated.
            Verified Support
            Jan 06, 2021
            Flipkart Customer Care's response
            Hi,
            Greetings from Flipkart!
            Thanks for writing in. We'd like to inform you that we are unable to find your order ID with the given details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
            Jan 07, 2021
            Updated by Jyothi saradhna
            Complain ID - IN[protected]
            Jyothi Saradhna
            [protected] is my number
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              V
              v.ganesh Prasanna
              Jan 4, 2021
              Resolved
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              Resolved

              OD[protected]

              I have not got any invoice copy with my order or in my email. To claim the warranty and avail service, i need a an invoice copy.

              So far customer support has not solved this issue and it has been 8 days.
              Aug 6, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 06, 2021
              Flipkart Customer Care's response
              We will revert on it.
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                M
                Maninder019
                from Powai, Maharashtra
                Jan 4, 2021
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                Address: india

                Due to medical issues i could not pay the pay later amount and further i am now willing to pay the amount but payment option is not available
                Flipkart customer support has been notified about the posted complaint.
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                  S
                  Sayeed Nadaf
                  from Powai, Maharashtra
                  Jan 3, 2021
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                  Address: Hubli
                  Website: Flipkart

                  I ordered a mattress worth ₹10717 and it came with a 5 years warranty

                  I have issue with the product and now I’m unable to reach the seller as it is in United States and when I reach Flipkart they are scheduling a technician visit where a carpenter or a sofa repair person comes and tell me it is good.

                  The mattress company website is www.comfort-mattress.com

                  Flipkart is not responding and I’m unable to reach the seller
                  Flipkart customer support has been notified about the posted complaint.
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                    M
                    mehak kashyap
                    from Powai, Maharashtra
                    Jan 3, 2021
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                    Website: Flipkart

                    Ekart Logistics - FMPP[protected]
                    Order ID - OD[protected]
                    Order date - 27 dec
                    Promise date - 2jan 2021
                    Re promise date - 3 jan 2021
                    +1 photos
                    Flipkart customer support has been notified about the posted complaint.
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                      A
                      ArshDatta
                      from Delhi, Delhi
                      Jan 3, 2021
                      Resolved
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                      Resolved

                      Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107

                      I ordered Halo 4 for xbox 360 on 31 December 2020. It was delivered on 3 January 2021. The product is in poor condition, has a lot of scratches and appears to be used. I also did not receive a 14 day xbox live gold trial even though it is claimed on the backside of the box.The product has a no return policy and flipkart customer care has been no help.
                      +4 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 04, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
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                        V
                        Vamshi Vanthiri
                        Jan 3, 2021
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                        Address: Abhanga patnam village, koilkonda mandal, mahabubnagar district

                        Order ID OD[protected]
                        Flipkart cheats me a lot. I had a different delivery instead of the mobile I ordered. No response to customer service no matter how many times.Flipkart does not place an order. It does a lot of harm to customers.Still one becomes almost month. retwet
                        +2 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Jan 03, 2021
                        Updated by Vamshi Vanthiri
                        Order ID OD[protected]
                        Flipkart cheats me a lot. I had a different delivery instead of the mobile I ordered. No response to customer service no matter how many times.Flipkart does not place an order. It does a lot of harm to customers.Still one becomes almost month. retwet
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                          S
                          Sandhiya Priyadharshini
                          from Powai, Maharashtra
                          Jan 3, 2021
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                          I paid Flipkart pay later money twice. Where is my refund. Amount 2661 debited twice
                          +1 photos
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                            A
                            Archana Jaysal
                            Jan 3, 2021
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                            I have placed an order from Flipkart.com for two items and cancelled the order on 18th December 2020 by card payment mode. The amount of 789 was deducted from my account but I have not received the refund yet. They have given me the reference number and said to contact the bank as they have sent the money.

                            Order ID - OD[protected]
                            Reference Number 1- 75260820355044536571752
                            Reference Number 2 - 75260820355044536228429
                            Flipkart customer support has been notified about the posted complaint.
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                              H
                              Himjyoti Bol
                              from Nagaon, Assam
                              Jan 3, 2021
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                              I have my Flipkart account running for more than 5 years now. But the number I used to register have been lost and now I want to change the registered number to the new number but unfortunately while updating the number it needs the OTP of both number which is not possible as I don't have the older number. Help me solve this.
                              Flipkart account id: [protected]@gmail.com
                              Flipkart customer support has been notified about the posted complaint.
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                                I
                                itsrit24
                                from Delhi, Delhi
                                Jan 3, 2021
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                                Website: affiliate.flipkart.com

                                I have joined flipkart affiliate programme and Promoted their product. Soon I crossed the minimum threshold limit 5000 approved payments in March / april nomoskar 2020... But they not transferred the amount!
                                When I contacted they replied it will disburse next payment cycle...

                                In next month my approved amount goes higher to 8000/- but they still replied the same...

                                In this way consecutively seven months ( Till now) they are not transferred the approved amount ( 70996/-)!!

                                I have mailed several times but nobody had replied and we have also submitted issue in affiliated programmes contact us page, but they have not replied to us.

                                In December first week 2020, they replied that I have to upload my payment related documents. So, as per their instruction I upload all the documents on the same day. But unfortunately it's passed one months no reply.. No update.. No any solution.

                                They are not providing any support and not even there is number to contact them. We are hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money.

                                This is my last hope.
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 04, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
                                Jan 15, 2021
                                Updated by itsrit24
                                Dear Flipkart,
                                It's cordial request please disburse the approved Payment as soon as possible as it's already 10 months gone.. But not getting approved Payment.

                                Now day by day I became very frustrated.. Can't tolerate much burden..!!

                                May the amount 80, 000/- is tiny for you but for me it's very very crucial.

                                So, again cordially requesting please disburse the amount as soon as possible.

                                Dear Flipkart,

                                Still now I am not getting any solution. Most pathetic part is that your team can't verify my payment related documents within 8 months!!

                                Still it's showing it will take 10-12 days to verify!!

                                Please sort out the issues as soon as possible. Its my cordial request.

                                May be the amount is very tiny for you but its very crucial amount for me sir.. 🙏
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                                  S
                                  Sushmaalapati Sushmi
                                  Jan 2, 2021
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                                  Address: Tamilnadu

                                  I was ordered bata heart belly shoe on 27 October I received my shoe on November 3rd it was not good and right leg size is 4 and left leg size is 5, I was requested flipkart return and replacement, I paid money also then the delivery boy came and picked my shoe he gave me aknowlegenent not product still I'm waiting for my replacement product I was rasied complaint several times but no use so finally I get with this complient to online site kindly help me and do the needful
                                  Flipkart customer support has been notified about the posted complaint.
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                                    B
                                    Barath2020
                                    Jan 2, 2021
                                    Resolved
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                                    Resolved

                                    Flipkart team such a worst service from them to postpone the complaint but totally disappointed by them

                                    I bought poco m2pro but this mobile is too weight, unable to handle the mobile to use it really my hands both hands are paining to handle for daily use.

                                    It's not all fair with flipkart..
                                    Am regular customer of this flipkart but service is worsen than small petty shop..

                                    Issue is not able to handle the weight
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 04, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      S
                                      surajsaxena123
                                      from Delhi, Delhi
                                      Jan 2, 2021
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                                      I Booked A Ticket from Flipkart, But ticket was Cancelled through Airline they Initiated The Refund and Even Mailed Ne Tax Invoice for The Refunded Amount. But After Several mails and Calls to Flipkart there is no reply or action.

                                      Flipkart Incident No. IN[protected]
                                      +2 photos
                                      Flipkart customer support has been notified about the posted complaint.
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                                        A
                                        asaxena156
                                        from New Delhi, Delhi
                                        Jan 2, 2021
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                                        The request for cancellation of my flight booking with Booking ID FF[protected], placed on Nov 12, 2019, was canceled on Dec 17, 2020, after a period of more than one year. Even after taking a noticeable period for cancellation, a refund of ₹14425.0 is still held up by Flipkart.

                                        In this regard, Customer care was contacted several times, and they were found to be clueless about non-refund which creates doubt on Flipkart's sincerity for refund.

                                        It is requested to escalate the issue to the higher-ups for early resolution of the issue.
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 04, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Jan 13, 2021
                                        Updated by asaxena156
                                        No updates received regarding the refund till date.
                                        Jan 21, 2021
                                        Updated by asaxena156
                                        The issue is still ignored by Flipkart!
                                        Feb 01, 2021
                                        Updated by asaxena156
                                        Called customer care numerous times and on each occasion, they repeatedly told me to wait for 24-48 h!
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