Flipkart Complaints & Reviews

I order a cookware set with 33cm diameter and i received 22cm diameter product . I complaint against this order and flipkart customer executive accept their mistake but not pickup order till now. I complaint almost 6 times and all time they accept mistake and after 3-4 days refund request cancelled.
My order id- OD[protected]

Dear Team,

please do the needful since 4 months iam struggling with your travel team,

i dont know what is the problem for you to give my amount back there is no proper updates and response
Backend team is too weak please look into that otherwise one by one you will loose customers.

80 CALLS TO CUSTOMER SUPPORT
35 MAILS TO TRAVEL DESK
3 TIMES TECHNICAL ISSUE

after that your team comitted for 9 days those 9 days completed, again 72 hours those also completed
again 48 hours those also completed.

Then what is the purpose of your travel team not able to solve one small refund case since 4 month.

same on you people waste and worst people i met.

Hi Team,
i booked my flight ticket in february 2019 due to covid flight was cancelled and the airlines was refunded my amouy,

but the broker flipkart travel is holding my amount since 4 months and doing timepass with me.

80 calls to customer care
35 mails to traveldesk

worst and waste team i met in my life through this flipkart travel.

Dear Mr Grievance officer,

This mail is regarding my previous order on thu, 10 sep'20 for Singer FM 1408 Promise Electric Sewing Machine worth 6999/-,
I request you to please verify the product is not delivered to me ...you can the complaint history iam been following up with your team from order date... kindly verify with the concern team ASAP and refund back my amount... or else provide me delivery proof of the order ...I want AWB no wr I can ask the police team to help me if it is not possible with you...

Expecting proper complete verification from your end and refund of my valuable amount 6999/-..🙏

They made me wait for so long to receive my product. It was online paid and they cancelled my order on the day i should receive my order without my concern. They even didn't ask me before they cancel my order.

I ordered a mobile from Flipkart and payment was done via GooglePay. But the order is not placed yet and I didn't get any order ID but the amount of ₹11, 169 has been deducted from my account.

My oder is HD 8Tablet 6GB RAM 128GB RIM..(Cash on Delivery)

But received one damage 20000Mah
Power Bank on dated 17/01/2021

My order number : [protected]-70
Dt: 11/01/2021

Ekart Tracking number : OIPC[protected]

I booked flight ticket from Flip kart travel But it’s cancelled by the airline due to COVID restrictions. I contacted SpiceJet airlines and they confirmed that they had already given the refunded amount to the travel agent(Flipkart). But Flipkart not refunded the money which is already refunded by the airline to them . I contact Flipkart customer care but they have no answer and they are now refusing to refund my money by telling several stories. I already frustrated with the service of Flipkart. Whenever I email them to refund my amount they start to tell different procedures by different customer executives. they only said that wait for 2 days but I wait through 25 Dec 2020 I cannot receive a call or SMS from them. my .booking id is FF[protected].

So its been 3months now almost i had ordered mobile from flipkart on oct19, 2020 and canceled it on the same day within 2 to 3 hours.I have not been refunded the amount

I had also ordered one more phone on oct 22 and the flipkart team canceled it on oct 23, 2020. And again I have not been refunded back.

They told us that since Syndicate Bank is shifting over to Canara Bank the bank has issues.But still we have provided the bank statement for over 5times atleast, But still they have not agreed.Even the Bank Manager has signed and given his statement that we have given the money but not revived the refund yet.

They have been giving out reasons since 3months which is highly unprofessional.I highly request the team to please return the money as soon as possible.

Waiting for your response.

Thank you.

I ordered 2 packets of optimum Nutrition gold standard 100% whey protein 10lbs from flipkart on 17 dec 2020 and it delivered to me on 22 dec 2020. I found that the delivered product is fake. I also cross-checked through by providing my product info & pics to optimum Nutrition company via e-mail. After 4-5 times return request approved my return is still not complete. Flipkart by making every time new cause canceling my return request....

I bought Poco X3 on 17-dec-2020, after two days I got a mail that you will no longer be able to login into your account it is blocked by Flipkart.

I had more than 2600 supercoin in my 5 years+ old Flipkart plus account. When I called customer care and enquired about the same they said “Blocking is system generated and we identify your account is not use for personal use". Flipkart says do not order any product for your family. if you order for your family then they will block your account. they do not give any warning to you. i will suggest to everybody to not use Flipkart.

i raised the first complaint on 21-dec-2020 and today is 16-jan-2021 Still there no response from flipkart. I was surprised to know that there are huge number of people who faced this issue and still money is not refunded.

Flipkart block all accounts who keep GV or supercoin in there wallet and never respond on it.

Beginning of December I ordered foodfrillz Instant Dry Yeast Powder Single pack 200g by Nuage India. On December 22 I got a parcel but there was only 100g yeast inside. I complained immediately and got a replacement arranged. On December 30 I got the replacement. It was again only a 100g yeast box instead of the 200g I payd for. I complained again and they promised to give a refund. Nothing happened. Later when I asked about my complaint they sayd I am too late and they will not give a refund. This is clearly fraud.

I ordered a poco x3 smartphone on January 7th, and the expected delivery date was January 12th but, it got delayed. And its been 10days. I contacted with the customer helpline number . But they can't even locate the order, just simply said "it haven't shipped yet". So why the EKART service is taking so much time to deliver the product.. can it atleast get my ans?

The product is bad, worthless, do not work... I want to change this..

I made a flight booking on 11th March, 2020 via Flipkart travels using my Amex credit card. The flight was cancelled due to Covid-19 and i was informed that the amount is safe in credit shell. However, on 1st October, when i requested to use my credit shell, i was informed that airlines has cancelled the ticket and i will be getting a refund of Rs2980. I have been following up with Flipkart since then but still i have not received my refund. I made the transaction using my American Express credit card which i cancelled in July. So i requested the team to transfer the amount in my ICICI account. On 6th December i was informed that the refund has been initiated by them but it has been more than a month now and i have not received it. They are saying that they transferred it and provided a ARN number (Refund Reference Number: P60KG7A4226AJS00DQ) and to check with my bank. My ICICI bank confirmed that there is no such transaction and also that they cannot track using this ARN number. Flipkart is not providing the transaction id and also the mode of payment. I have written several mails and called them but they always share the same ARN number. Please look into this matter. I need my refund from Flipkart.

Dear sir, I am Sk Roquibul Alam.
I lodged complain on this order id : OD[protected] on 7th January here regarding the replacement of no return policy product, 40 pcs whisper ultra sanitary napkins ordered and received only 5 pcs of the same as replacement today. The package is same, small size and Flipkart sent that 5 pcs again to me. I forwarded my complaint to Flipkart for complete refund of INR 199. plse sir, save me from Flipkart's redirection and hazardous return service.

I am writing to you in reference to the above Reff delivery of my mi 10 pro on 22 Dec 2020. OD[protected]

I have been speaking to your team also ur head team on 26 Dec . Same standard reply... 29 th they promised me solution. Today again I am following up with your team. No progress.Also the amount was already deducted from my credit card AC and the instalment amount is also due soon.

On 2nd January 2021 i ordered Zebronics indie 105 w Home theater and i received it by 7 th January.
Then i found that the main woofer is not working then i request for replacement.
Then the replacement is done by 11th January.
And here i got an old, used and damage item from the seller, and the internal packaging is also not sealed, and external package was also re tape.
Also i have attached images of the Home theater.
The order id is-OD[protected]

Gift card no [protected] deactivated
Please do the needful, card expiry date[protected]

I'm frequent customer who always chosen Flipkart for my online shopping. I Ordered a Paragon Casuals For Women 8, Navy on 24 Dec 2020
Order ID OD[protected].
Due to the size uses I requested a return refund process on 29 Dec 2020

Your Delivery person taken my return order on 5 jan 2021. Till now I haven't received any response from the Flipkart.

I have been trying to contact customer service but they are not solving my issue by simply saying that the delivery person didn't updated return status. so I had returned the product, and your delivery person didn't uploaded the status, who is responsible for that.

As a genuine customer, I'm very much disappointed by your services.
I have lost hope in Flipkart. Just you are simply scamming people by saying silly reasons.

Solve my issue ASAP Flipkart.