Claimed

Flipkart Complaints & Reviews

2.8
Updated: Oct 12, 2026
Complaints 47382
Resolved
25504
Unresolved
21878
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 788

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Dola Banerjee07
Apr 13, 2021
Resolved
Report
Copy
Resolved

I have purchase groceries from Flipkart on 31st March and My delivery date was 1st April. My Order No: OD[protected]
Till date, they have not delivered by items and neither they have option to refund my money.
Customer care executives are completely useless. They cannot do anything and simply disconnects my call.

Am tired with this CHOR company. Seems they have no mood to service. Only trying to make money from common people without product delivery.

I want steep Action against these Fraudulent People/Company.
Aug 13, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2021
Flipkart Customer Care's response
We will revert on it.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Reeta Satdeve
    Apr 12, 2021
    Report
    Copy

    Address: Krishnapuraward Near udya library Gondia, Gondia

    I ordered bean bag paying online and received parcel of garbage and while returning company denied to return which broke trust with flipkart and online shopping. Incident make me to complain also advice not to waste money with such company which make inocent people full.
    Flipkart customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ritik Mehrotra
      Apr 12, 2021
      Report
      Copy

      My product has reached nearest delivery station still it's hasn't out for delivery yet Normally it's take 1-2 hours . I have applied for replacement for my product flipkart fooling me giving 26 Apr as final delivery date its has been 20 days since I received defected product. My 80 k goes . I also have doa still..

      Oder I'd (OD[protected]
      Flipkart customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        chams
        from Kolkata, West Bengal
        Apr 12, 2021
        Resolved
        Report
        Copy
        Resolved

        Received completely different color sets. I ordered for purple, got in black. And the other one, in website picture it looks like a very light nice purple, and i got a dark purple which looks so ugly and ridiculous. When i called customer care and asked them to take return of product and refund my money, they simply said refund is not possible, only replacement is possible. After that they disconnected call and did not even raise replacement request. Since its a non returnable product i can do nothing from my account.

        Firstly you guys send me wrong color, then on top, it looks nothing like picture and such poor quality for such high price, what kind of SCAM is this!

        Either u refund my money or else u guys r nothing but Cheats! Showing one picture and sending completely different stuff.
        Aug 13, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Apr 13, 2021
        Flipkart Customer Care's response
        We will revert on it.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          NitinAhuja36
          from Mumbai, Maharashtra
          Apr 12, 2021
          Report
          Copy

          Address: Bangalore

          I ordered a new laptop with exchange of the old laptop from Flipkart on 08-April-2021. The delivery guy came and rejected my old laptop with the reason that it has damage on its body when there is none. Delivery guy insinuated multiple times for the bribe but when i refused. I provided all the images from all angles to flipkart over thier app and twitter and they called me and accepted that the laptop does not have physical damage and they will get the new laptop delivered asap with the exchange of the laptop. They promised the delivery on 11-APR-2021. Even after having hours of discussions over call their logistics partner didn't deliver the product.

          I don't see any sincere efforts from flipkart in delivering the product, even after i told them multiple times that i stand to lose the payday /work day if i don't have the laptop setup before the start of the day on Monday.
          Please help me get the product and take the appropriate action for deficiency in service and the harassment that i have been facing from past two days and i don't know how long it will continue. They mark the grievances as resolved after a while without actually resolving the complaints.
          Flipkart customer support has been notified about the posted complaint.
          Apr 14, 2021
          Updated by NitinAhuja36
          The product is refunded when i told specifically not to refund but to deliver the product. The worst consumer experience one can ever have.

          Their logistics company Ekart is the worst, most rotten and corrupt private company i have ever seen.
          Glad you found a product on Flipkart! Every product I search on Flipkart is out of stock or Sold Out. This business is going down very soon. Do not buy anything from such sites.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            mevoid
            Apr 11, 2021
            Report
            Copy

            I ordered an iPhone SE from Flipkart and also provided my GST details when placing the order.

            Now when the product came, and I tried to download the invoice, they have an invoice without my GST number on it. Flipkart is claiming that I did not provide any GST number, where as I had provided it when placing my order.

            Also on the call I provided my GST number but Flipkart is denying to correct the invoice and resent.

            My concern is Why cant flipkart correct the invoice?

            Any local shopkeeper would gladly correct the invoice in case of mistakes.

            Also here its not my mistake, but Flipkart keeps insisting that I didn't provide GST number.

            Also the product was just received yesterday on April 10th. And I am not claiming correction for a very old order.

            Worst part is that Flipkart is also denying return of the product, So that I can re order the product. And they market about easy returns on product page.

            I am very happy with the product . But want to retrun and reorder the same just to get a correct invoice.

            Order number : OD[protected]
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Ram V019
              Apr 11, 2021
              Report
              Copy

              Address: sethur, vaitheeswarankoil, sirkali
              Website: www.flipkart.com

              Order id OD[protected]
              Above product estimated delivery date is[protected]. the product arrived my nearby hub on[protected] but till now nobody is attempted for delivery. not getting proper response from flipkart.
              Flipkart customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                ashishranjan14
                Apr 11, 2021
                Report
                Copy

                Someone hacked into my Flipkart Account and used my 456 supercoins to redeem a ₹501 Voucher, his name is MAHADEV KAPRI and UPI ID is [protected]@ybl
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  deepak bujetya
                  Apr 11, 2021
                  Report
                  Copy

                  Address: Filpkart india pvt limited vaishnavi summit, no 6/B 7th main 80 feet road 3rd block Bengaluru karnataka india

                  I ordered new balance shoes from flipkart but when I was ordered received the box is empty and shoes is not there.
                  I am very disappointed for this tragedy with me
                  Order no.
                  OD[protected]
                  Amount 6599 rupees
                  Flipkart customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Balrm
                    Apr 11, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: DEWAS

                    Even after I paid 282 super coin and Rs 117 upi to get Hot Star VIP from Flipkart on 10th April 2021, I still did not get the subscription, for which I requested the call back in Flipkart Customer Care, by that number +[protected] I got a call from Flipkart in which I told my problem, after that, he said to hold my call, during the call hold, he was talking to me about someone wrong and making fun of me, whose call recording is available with me and today I got a call [protected] from this number, I was told that I was speaking to Flipkart and tried to intimidate me, I listened and cut the call and put the number on the black list, I was rude to me due to customer service. And want to complain of insults.
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Apr 11, 2021
                    Updated by Balrm
                    .
                    Apr 11, 2021
                    Updated by Balrm
                    IN[protected].

                    Even after I paid 282 super coin and Rs 117 upi to get Hot Star VIP from Flipkart on 10th April 2021, I still did not get the subscription, for which I requested the call back in Flipkart Customer Care, by that number +[protected] I got a call from Flipkart in which I told my problem, after that, he said to hold my call, during the call hold, he was talking to me about someone wrong and making fun of me, whose call recording is available with me and today I got a call [protected] from this number, I was told that I was speaking to Flipkart and tried to intimidate me, I listened and cut the call and put the number on the black list, I was rude to me due to customer service. And want to complain of insults.
                    Verified Support
                    Apr 12, 2021
                    Flipkart Customer Care's response
                    We wiil revert on it.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vsachin321
                      Apr 10, 2021
                      Report
                      Copy

                      Address: Village-Jallapur, Post-Salahpur, Distt-SItapur

                      Sir I ordered realme earbuds but received incomplete product and also not working properly . I want to return this product when I return this product then blocked my account and not give any reason regarding block account.. please help me unblock my account and refund my money ...also a lot of money added Wallet of Flipkart which is loss please refund my money which added on Flipkart Wallet
                      Flipkart customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anfghh
                        Apr 10, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Mera item pickup nahi ho rha 25 din ho gye used product h and refund nahi mil rha h 10 baar Flipkart customer care me baat kar le par kuch nahi hua
                        Pl mera refund karaye
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Apr 10, 2021
                        Updated by Anfghh
                        Item pickup nahi kar rhe h nar refund kar rhe
                        Verified Support
                        Apr 12, 2021
                        Flipkart Customer Care's response
                        We will revert on it.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          roquibul7
                          Apr 10, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: www.flipkart.com
                          Website: www.flipkart.com

                          Dear sir
                          For Order ID - OD[protected], the refund is still not completed by flipkart, although their messages claimed it. When contacted bank, they informed me, no such amount ( INR 284 ) is debited in my account.
                          Plse direct flipkart to do the refund fast. Previously, when initiated refund, i would instantly got message from bank confirming the refund. This time no such message also came in my mobile
                          Apr 12, 2021
                          Complaint marked as Resolved 
                          Today, 12th April, 21. My bank confirmed that a sum of INR 284 is deposited by Flipkart on 10.04.21. thanks to consumer forum authority to strictly monitor this case and resolved mine
                          Flipkart customer support has been notified about the posted complaint.
                          Apr 10, 2021
                          Updated by roquibul7
                          Plse read credited instead of debited
                          Apr 12, 2021
                          Updated by roquibul7
                          Today i have been confirmed by the bank, that a sum of INR 284 is deposited by Flipkart on 10.04.21. hence, i got my refund. Thanks to consumer forum authority for their superior monitoring into this case and resolved mine.
                          Verified Support
                          Apr 12, 2021
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble caused with order ID: OD[protected]. We'd like to let you know that the seller has processed the refund of Rs. 284 + 15 super coins on April 10, 2021. It should have reflected in your bank account by April 13, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
                          Ordered Boat airpodes from Flipkart. As there was issue with tems, I raised a complaint regarding them. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What fo th verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers?
                          Ordered boat airdopes sound quality issue so Flipkart . As there was issue with item, I raised a complaint regarding them. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What fo th verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers?
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pm67720
                            Apr 10, 2021
                            Report
                            Copy

                            Address: India

                            I had order a product but at the time of delivery they cancelled the product by their own side and said it has been done by the seller and saying me to buy the product again from other sellers but the price is too much high now and i want that product at that same price but they are not solving my problem instead ignoring my complaints I want action against them all. They had to compensate me for this by dilivering the product at that same price
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              mannykanwar
                              Apr 10, 2021
                              Report
                              Copy

                              Address: Manvir SIngh s/o Kanwar Surinder Singh, Vill: Nangal, P.O: Abiana Kalan, Tehsile: Anandpur Sahib

                              I wanted to exchange my Samsung Galaxy Tab 2, but Flipkart do not verify IMEI number of Samsung galaxy TAB 2 P5100, What to do?
                              Flipkart customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                nagubadi99
                                Apr 10, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Website: Flipkart

                                I have purchased BLUE STAR Ac From Flipkart and order id is OD[protected]
                                But I didn't get the copper wire but Flipkart have delivered the cover without having wire in the cover.

                                Please see the pic's.But customer support team told me like they will not deliver copper wire then you people are delivering the empty cover.

                                This is kind of cheating.Please resolve it otherwise I will file case in consumer court.

                                I have seen the people who purchased same product from Flipkart getting copper wire.

                                But I didn't get that one and when I called to customer support, the executive told me clearly we are not going to give the copper wire but how can you give the copper wire cover without having wire in it.

                                Bluestar executive told me clearly we will get the copper wire otherwise I need to pay 2700 if I want it.

                                So you people are missing the accessories and getting the amount by selling outside or collaborate with service centers.

                                If you get 2700 per one AC then how much Flipkart will get the amount for all AC sales by cheating customers.
                                And in the product specifications they haven clearly mentioned like I need to pay amount for extra copper wire if I need it then where is the actual copper wire supposed to deliver to me.

                                If I didn't get the resolution by tomorrow, I will file case in consumer court.
                                Aug 11, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 12, 2021
                                Flipkart Customer Care's response
                                We will revert on it.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Puspendra verma
                                  Apr 10, 2021
                                  Report
                                  Copy

                                  I have ordered on 7 April 2021 led but I cancelled my order on 8 April 2021, but the company not transfer my amount.
                                  please do needful action
                                  order no OD[protected]
                                  Flipkart customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Prasanta behera1
                                    Apr 10, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Flipkart travel
                                    Website: Flipkart travel

                                    I booked one flight ticket for my wife who is pregnant now.. i was in a hurry to book ticket. Unfortunately the layover time was more. I called vistara and explained the cause of pregnancy she can’t wait for a longer time.. they accepted n processed full refund. I complained in Twitter vistara, they replied of full refund. When i called flipkart travel customer care, apart from taking time and asking for proof ( even Twitter vistara screenshot provided) .they keep on extending time nothing else neither processing my refund. I m clueless due financial loss. Kindly help .i sent them multiple emails and called many time. But no resolution yet.
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Apr 10, 2021
                                    Updated by Prasanta behera1
                                    Na
                                    Verified Support
                                    Apr 12, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      girikashetti
                                      Apr 9, 2021
                                      Report
                                      Copy

                                      Address: banglore

                                      I Have bought a mobile phone in Flipkart on 15th march with order id OD[protected] oppo f17 but received a dummy phone Vivo y19 but it is a dummy piece(showcasepiece) informed and returned to Flipkart on 20 th march but flipkart not responded and cancelled it after continuous follow up they have blocked my flipkart account mentioning unusual returns
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 12, 2021
                                      Flipkart Customer Care's response
                                      Hi,
                                      Order ID: OD[protected]
                                      We're sorry to hear that you're facing issues with your
                                      OPPO F17 (Dynamic Orange, 128 GB). Since the product was delivered to you on 20 Mar 21, it has crossed the seller's 7 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
                                      Apr 12, 2021
                                      Updated by girikashetti
                                      Dear Flipkart Team,
                                      This is ridiculous I have initiated return request on 20th March and order ID is OD[protected]
                                      Received an acknowledgement and mentioned return request is accepted and the return ID is[protected].
                                      On 28th March i got an alert message
                                      Sorry the seller is unable to fulfill your return request
                                      Actual product I received is dummy which the Flipkart is encouraging the fraud seller and my account is got blocked
                                      When i spoke with Customer care they keep saying your query is get resolved will look into it it seems they mentioned no buddy is looking my issue
                                      As you can see my history of purchases list and you guys are loosing a valuable customer
                                      Worst experience faced ever.

                                      Please find the attachment proofs which the Flipkart is encourage the fraud services.

                                      Apr 23, 2021
                                      Updated by girikashetti
                                      Please respond for the above
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        R
                                        rockey1311
                                        from Gurgaon, Haryana
                                        Apr 9, 2021
                                        Report
                                        Copy

                                        I am unable to login to my flipkart account. I have resetting password also. Nothing works.

                                        Flipkart — unable update my password

                                        Unable to update password. Please retry.

                                        Facing this issue froma. along time
                                        Flipkart customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit