Claimed

Flipkart Complaints & Reviews

2.8
Updated: Aug 19, 2026
Complaints 47364
Resolved
25501
Unresolved
21863
Contacts

File a complaint to Flipkart

Having problems with Flipkart?

File a complaint and get it resolved by Flipkart customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Flipkart reviews & complaints page 788

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
girikashetti
Apr 9, 2021
Report
Copy

Address: banglore

I Have bought a mobile phone in Flipkart on 15th march with order id OD[protected] oppo f17 but received a dummy phone Vivo y19 but it is a dummy piece(showcasepiece) informed and returned to Flipkart on 20 th march but flipkart not responded and cancelled it after continuous follow up they have blocked my flipkart account mentioning unusual returns
Flipkart customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2021
Flipkart Customer Care's response
Hi,
Order ID: OD[protected]
We're sorry to hear that you're facing issues with your
OPPO F17 (Dynamic Orange, 128 GB). Since the product was delivered to you on 20 Mar 21, it has crossed the seller's 7 days replacement period. Due to this, the seller will not be able to fulfill your return request. However, the product is covered under the manufacturer's warranty, so you can get in touch with the brand authorized service center and they'll be able to help you out. Hope this helps.
Apr 12, 2021
Updated by girikashetti
Dear Flipkart Team,
This is ridiculous I have initiated return request on 20th March and order ID is OD[protected]
Received an acknowledgement and mentioned return request is accepted and the return ID is[protected].
On 28th March i got an alert message
Sorry the seller is unable to fulfill your return request
Actual product I received is dummy which the Flipkart is encouraging the fraud seller and my account is got blocked
When i spoke with Customer care they keep saying your query is get resolved will look into it it seems they mentioned no buddy is looking my issue
As you can see my history of purchases list and you guys are loosing a valuable customer
Worst experience faced ever.

Please find the attachment proofs which the Flipkart is encourage the fraud services.

Apr 23, 2021
Updated by girikashetti
Please respond for the above
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rockey1311
    from Gurgaon, Haryana
    Apr 9, 2021
    Report
    Copy

    I am unable to login to my flipkart account. I have resetting password also. Nothing works.

    Flipkart — unable update my password

    Unable to update password. Please retry.

    Facing this issue froma. along time
    Flipkart customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      venkisv6
      Apr 9, 2021
      Resolved
      Report
      Copy
      Resolved

      I have booked two flight tickets in flipkart of amounts 8958 and 4273 on flipkart in month of October and flight has been cancelled by air lines but flipkart not credited money back to me till now not even single rupee has meen retured.I have booked on october 2020 and now its April 2021 till now my money was struck and i have to ace loss please help with the issue iam attaching screenshots of bookings
      Aug 14, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Apr 12, 2021
      Flipkart Customer Care's response
      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        Vijay3456
        Apr 9, 2021
        Report
        Copy

        Address: Gurgaon

        Dear Sir,
        I would like to inform you that, I have placed one order from flipkart on 3rd April 2021 the amount was -7999 and order id is - OD[protected].
        I have place the order on 3rd April. I have not received the product but flipkart showing order delivered on 6April. I have not received any otp and any call from deliver person and flipkart team on 6th April. This fraud done by flipkart and his courier team.I have also raised the complaint on flipkart. but they are not proving any solution. It was my prepaid order.

        Please help us to get my order or my amount which i have paid 7999

        Regards
        Vijay Kumar
        Flipkart customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Absalon
          from Kolkata, West Bengal
          Apr 9, 2021
          Report
          Copy

          Website: flipkart.com

          I Had Initiated A Cancellation Of My Travel Ticket. The Travel Dates Were During The COVID Lockdown Period.
          While Initiating The Cancellation Request, They Mentioned That It Will Take A Maximum Of 24 Days. It Has Been More Than 24 Days, But I Did Not Receive The Refund. They Are Just Saying That Backend Team Is Working On My Case.
          Flipkart customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            pankajmld2
            Apr 9, 2021
            Report
            Copy

            I have ordered a tredmil from flipkart on 30 november 2020 paid via emi option from hdfc bank . Emi is deducting regularly but order not delivered yet.
            Flipkart customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              Deepakbujetya
              Apr 8, 2021
              Report
              Copy

              Address: IDBI BANK LTD PLOT NO. 39/40/41 SECTOR 12 NAVI MUMBAI,, 3rd floor CPU

              When I was open box my shoes is not there and some other paper there,
              Than I was complain on filpkart app and today is rejected because identification error. I apologize provide pan but they rejected.
              I am very disappointed now with fipkart and they not give satisfaction answers.
              So I will here
              Thanks
              Deepak kumar meena
              Flipkart customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Githa725
                Apr 8, 2021
                Report
                Copy

                Incident - Purchased AC online via flipkart app.

                On 23.3.2021, I have ordered a Voltas 1 ton 3 star Split AC 123 DZX (R32).
                On 29.3.2021 they have delivered a Voltas AC of different model.

                I requested for replacement and they have told me the product is not available so i can return the product.

                Then on 4.4.2021, I received a mail asking for Aadhar card or Pan card(which anyway linked to my aadhar card) front and back images and consent to share it with 3rd party within 48hrs. (Which is asked not to share by UIDAI itself).

                Also an FIR form was sent to give consent to flipkart to take action against seller on my behalf. Which is totally irrelevant. Even the form is mobile or laptop. Why is it required for AC?

                I sent them a reply mail on same day, that they are asking unnecessary details as id proof, as the return is going to take place in the same address where they delivered the product. Also i can't sign any FIR form but they must take back the wrong product and refund the amount.

                No response from them for 2days and on 3rd day they have sent a mail that the return request is rejected due to not sharing id proof within 48hrs.

                Now I have invoice for one model AC and have a totally different model AC with me. Even if i use the delivered product, with this bill I can't even claim any warranty in future.
                I spent 29000 and why should I live with a product without warranty.
                As a customer why should i go through all this for their mistake. This is causing me mental agony.

                Again I have raised a return request through app and asked for refund. I want return and refund done without disclosing my Aadhar details as well as without signing FIR form.

                If it is needed, I can show my id proof to the delivery personnel comes for pick up. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers?

                Thank you,
                Sangeetha
                Flipkart customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  Indian Academy of Professional studies -Puducherry
                  Apr 8, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  I have ordered for a Poko M2 mobile and got delivered on 31st of March 2021 but the phone is not working properly it has heating issue and the SIM signal is not properly coming so I raised the issue and Flipkart executive gave me troubleshooting procedures but it is not getting cleared so I want a full refund I don't want a replacementas, as I cannot manage with this phone I bought a new phone to maintain my Business with out break, so kindly take my request and process full refund for this phone thank you.
                  Note: I tried to call Flipkart customer care numberb several times but I am not receiving call back, I received once but they did not resolve my issue I am getting very much frustrated and getting health issues because of this problem so take back this mobile and give me my money refund.
                  Nov 9, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 08, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    6
                    66adeem99
                    Apr 8, 2021
                    Resolved
                    Report
                    Copy
                    Resolved

                    Order ID: OD[protected]

                    Respected Sir/Madam,

                    I have raised Refund 5 times till date.
                    Every time I am raising a refund/replacement, they cancel it from their end. I am very frustrated because I have already called their Customer Support for at least 50 times during these 10 days. Nobody gives any proper solution, all they do is useless assurances. I am so much helpless that I don’t know what should I do to get my hard earned ₹1510/- back. The jeans I have received is totally useless to me. I had paid for a premium brand and the seller was Flipkart Assured as well.
                    I am very eager for any kind of investigation or inspection that Flipkart wants to arrange but they are doing nothing and just harassing me by not helping me and giving monotonous replies every time I call them.
                    Dear Sir/Madam, kindly help me I am not so rich and its very hard earned money. I will always be grateful to you.
                    Thank you.
                    Nadeem Akhtar.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 08, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
                    Apr 09, 2021
                    Updated by 66adeem99
                    Sir, please do the needful as soon as possible. I am so frustrated and fed up. I am suffering for someone else’s mistake.
                    Thank you.
                    Verified Support
                    Apr 19, 2021
                    Flipkart Customer Care's response
                    Hi,

                    We'd like to let you know that post validation our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login into your Flipkart account.

                    Your kind understanding is appreciated
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vanita.
                      Apr 7, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Email to flipkart
                      Is there any issue to refund. Today afternoon your person told me they have refunded the amount and now customer care is telling there is no such complaint made.
                      Stop making fool of customer.
                      I have purchase nokia tv 139 on 20th march 2020 from you with complete protection plan. Same tv display not working from February month 2021. I have made complaint to you and to Jeevs. Jeevs person visited on 17th march and told they replace tv as they don't have parts available. After that day I m trying to call them but no reply from them for the same ...they have only one answer it will resolve in two working days. Same complaint made to Flipkart but again you people behaved same manner..everyday I am calling flipkart I have all recording ..today u people told refund has being processed on 5th march 2021 you will receive today in your bank. Now I called flipkart for same but again same thing as if you people are not aware of the complaint.
                      Please let me know as a customer I have purchase tv from you which is not working.. after taking policy 3yrs being in warranty you people are not replacing tv nor you people are refunding. Stop making fool. Let me know when are you going to refund the amount. Kindly revert ASAP
                      Regards
                      Flipkar is not refunding amount making fake calls
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 08, 2021
                      Flipkart Customer Care's response
                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Aswin R S
                        Apr 7, 2021
                        Report
                        Copy

                        I have ordered a laptop and gamepad worth 55990 ruppes.It was paid through phone pe upi transaction.It shows it is successful and paid to merchant called '[protected]@indus'. I have contact flipkart customer service since this happened i havent received any clarity about the issue.Till now i have not got the money refunded.
                        Flipkart customer support has been notified about the posted complaint.
                        I have contacted the bank about the transaction and the bank statements are attached with this.It is been 6 days since this happened i havent get confirmed order or Refund till now.
                        It is been 6 days since the transfer is done. O have contacted the bank about the issue the said the transaction was successful and the bank statements of the transfer to the flipkart order is attached below. Please Solve this problem Either confirm the order or please refund the money back.
                        Helpful
                        Found this helpful?
                        2 Comments
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Prasun Dinda
                          Apr 7, 2021
                          Report
                          Copy

                          I have created Flipkart account years back with a mobile number that I do not use now.

                          The main problem is when I tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i don't have it. This is making me unable to change the mobile number.
                          Please do suggest me to update my new mobile number to my flipkart account.
                          Flipkart customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sonukumar8102415925
                            Apr 7, 2021
                            Report
                            Copy

                            Sir, my name is sonu kumar .i had ordered two tshirt from flipkart order id-OD[protected] on 20 march of ₹1309 (628+681), the order is prepaid. I had received parcel on 30 march which is empty carrying some bubble bag, so i raised complain to the costumer care but they rejected my complain 3 times without replying anythings, when i raised complain 4th times the asked for my aadhar card, i gave them my aadhar card but they blocked my account, now i can not even login to my account. Sir please look into my complaint and solve it.
                            Email-kunalrathore[protected]@gmail.com
                            Flipkart id-[protected]
                            Mob-[protected].
                            Flipkart customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              jitadip
                              Apr 7, 2021
                              Report
                              Copy

                              I have brought books from flipkart earlier but when I give my pincode there is an error saying "Currently out of stock in this area."My pincode is 700010 . Almost every product is showing out of stock. I am frustrated with this.
                              Flipkart customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kumar shing
                                Apr 7, 2021
                                Report
                                Copy

                                Address: Barhi Chowk jainagar madubani 847226

                                Koi Mera help nhi kar Hai sir please mere phone ya Mera refund jald se half mill Jaye please Kya huee sir AAP hum PE dhyana dijiye sir I'm very troubling please help me sir please see My concern and resolve my issue please help me sir
                                Flipkart customer support has been notified about the posted complaint.
                                Sir Mai AK phone realme c12 3apr ko order kiya Jo Ki 6 Apr ko delivered huaa Ji sir us box me Mera item missing products delivered Kiya Hai sir please see My concern and support me sir backen team please contact me sir
                                Please contact me sir backen team please help me sir
                                Kumar shing's [Complaint's author] reply, Apr 9, 2021
                                Sir ba aur kab tak wait kre sir yha bohut problem face krni pad rhi Hai sir please help me sir I'm very troubling please
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  BhimraoTayde83838
                                  Apr 7, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  This is my order number
                                  OD[protected]

                                  I had received this product 5 days before ...today we had try to use this product the Products was Manufacture Defective
                                  When I plug the button the and hold it I got huge current I had threw from my hand the machine had broken badly
                                  Due the Manufacturer product I got current

                                  And I had checked the Products is Made in China's packing I had screenshot with me all china product are ban then how this product given to me that also defective by blood has become black on my hand when I had holded the machine

                                  Give me the resolution of it refund my money back as returnless allready the Products broken from my end due to save my life
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 08, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pagal Kumar
                                    Apr 7, 2021
                                    Report
                                    Copy

                                    Address: Barhi Chowk jainagar madubani 847226
                                    Website: Flipkart

                                    Sir Mai AK phone order Ki Jo 7999 ruppes Hai but vo phone 6 Apr ko delivery huee but usme phone me mere phone nhi Hai products missing delivery me
                                    Flipkart customer support has been notified about the posted complaint.
                                    Please help me sir I'm very troubling please help me sir backen team please contact me
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sarah Kujur
                                      Apr 7, 2021
                                      Report
                                      Copy

                                      I orderd a phone on flipkart and had added the correct address except for the pincode and i realized this after 3 days. I have already paid for it and am afraid about my money being lost. Please help.
                                      Flipkart customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sonal D K
                                        Apr 7, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Bangalore

                                        I have ordered a laptop from Flipkart and it's seller indiflashmart. The product is not good in its performance as portrayed on their website. The laptop lags in its performance and is very disappointing.

                                        The misinformation is alos present on Flipkart website and Flipkart customer care us poor on their engagement with their customer.

                                        It's been just a day since my order and I need a refund so that I can buy a better product. Flipkart refuses to accept return request and is insisting on replacement only.

                                        I would like sue Flipkart for the misinformation and poor customer experience.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 08, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit