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Flipkart Complaints & Reviews

www.flipkart.com

2.8

Updated: Dec 26, 2025

Complaints 47194

Resolved

25491

Unresolved

21703

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Flipkart reviews & complaints page 794

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Address: Gaya bihar

I had ordered a shoe from Flipkart and the year of the shoe was bad, so what I had came on 15 December and I gave it poorly, then immediately put a request for it back. You told me that your product is on 22 December Will pick up but then it was canceled on 23, then I returned it on 24, then it was given that by 31st December you will have your pick up but what will be taken back today is 1 January but the return has not gone Ajay Damani If you will not return, where will the money be returned, just my intention to supplement it was that I have the product which is bad, then please take it back and give me my money thank you
Name-sanu sinha
[protected]@gmail.com
Mobile-[protected]

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Address: Online e commerce website Flipkart.com

I ordered Samsung galaxy active watch 2 and today got delivered a Chinese watch..
With no branding, no user manual, no actual boxing, no logo while bootup.
Overall a pathetic experience.

I can't expect this from flipkart.
Where I paid approx 18000 and what they sent is a fake product.

Luckily I made the unboxing video as well as having the pictures which confirms that it's not a genuine Samsung watch.
Let's hope I get what I deserve.

Aug 14, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jan 01, 2021

Updated by koushikMondal Can I expect some help on above

Verified Support

Jan 04, 2021

Flipkart Customer Care's response Hi,
Thanks for writing in. We'd like to inform you that we are unable to find your order ID with the given details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.

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Address: Bangalore

I booked a round trip ticket in the month of April from air India airline via Flipkart travel with PNR no SPJBXS. Unfortunately, the airline cancelled the PNR in view of COVID-** pandemic and subsequently, processed the total refund to Flipkart as they mentioned, also the modification which I have booked and paid through my card I received the payment from airlines. I have called and mailed the Flipkart travel customer care multiple times regarding the same but their actions are unfruitful as they are unable to cancel the ticket and process refund. I don’t understand why flipkart is playing such a cheap trick after I have provided them with adequate proof of the cancellation of PNR by the airline, but still there is no positive response from Flipkart travel. I have been waiting for my refund since past many months and it has been really frustrating and irritating. I have been mentally traumatized with persistent fallacious responses from Flipkart travel. Please help me.

Aug 20, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

Flipkart Customer Care's response Hi,
Thanks for writing in. Request you to share the booking ID so that we can look into this and assist you further. Appreciate your understanding.

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ahmedimpact

Jan 8, 2021

Booking ID: FF[protected], e after sharing the information provided by the airlines you have not resolved my issue waiting for your call. Please call me on [protected].

Refund not received due to cancellation of my flight by flipkart, playing cheap trick - Comment #3785678 - Image #0

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Address: A-302, Basera Society, New Diwanman, Near Blue Mount Apt., Vasai West - 401202

I have a e-gift card from my organization Kale Logistics but while adding the gift card i am getting an error "this card belongs to a wallet and direct transaction are not allowed on this card.
trying to connect flipkart customer care it says all executives are busy try after sometimes and get disconnect every time.
and it is valid till 29-Oct-2020.
please help.

mobile : [protected]
email : [protected]@yahoo.com

+2 photos

Aug 14, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

Flipkart Customer Care's response We will revert on it.

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I was earning good money from Flipkart Affiliate in the 2016 to 1027 period. But later it went down due to some personal reasons. Recently I started everything again and trying to get back.
From May to October the total earnings was 27000.
On November first week I updated my bank account details, but they didn't verify it that month, so I dint get payment. by that time, account approved was around 12K.
I was supposed to receive that money this month.
After an Email they verified my new bank details and the account is now "verified". Usual payment date was 28th, but I didn't get payment on 28th.
But for every email they are giving the same response - "Your payment is on hold with the finance team, It will be processed shortly. We will let you know once your payment is processed. "Without any reason ?
It is not easy to earn this much from Flipkart or any other affiliates!
I dont know why they are hurting my trust on them.
Affiliate ID: sthachilo
Email ID: [protected]@gmail.com

Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2021

Flipkart Customer Care's response We will revert on it.

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S

Shijil Thachilodi

Jan 31, 2021

One month passed since the incident. Still no payment. I usually get payment on 28th of every month, today is 31. I have been contacting them multiple times via Email, one Email said I will only receive payment next month - without any reason. Other Emails said "You payment is being processed and you will receive it by the first week of next month." But they did not processed the payment yet.
Account is verified and even the Non-GST Declaration form is approved. There is nothing pending still they like to hold the payment.
This money is very important for me this month, I dont know why flipkart is showing this unprofessional practice to me!

Flipkart Affiliate Not Sending Money - Comment #3793747 - Image #0

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I placed an order of samsung galaxy A21s on 18th December 2020 and make a online payment it shows that my product delivered me by 25th December 2020 but unfortunately my product not delivered on 25th when i complained flipkart about this then they told me to some uncertainty there is delay in your product delivery and we deliver this to you by 31st December 2020 for sure. But now today on 31st they mail me to cancel the order now what kind of service is this i doubt, i sold my old phone in between this and now i gone through lots off. Now who is responsible for my losses and my phone i sold my old phone and don't get new thankfully to the flipkart!!!
So i want to take an action against this
Please help me out
Thank you

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I am being harassed at the hands of flipkart for my Order ID: OD[protected].
You can find attached the “10d return policy” of product & 3 rejected return IDs. There is no requirement for personal ID for return.

In my 3 long RECORDED calls and an email (also attached) I have continuously been told that “if I don’t give personal ID, product won’t be returned”. I have recorded call too. It is illegal to ask me for my ID AFTER my purchase. If I had been provided this information beforehand, I would have not placed the order. I want my return to be processed without ID requirements.

+3 photos

Flipkart customer support has been notified about the posted complaint.

Jan 08, 2021

Updated by !Sangita! The issue has still not been resolved. it is above 2 weeks!

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!Sangita!

Jan 1, 2021

Now they have cancelled my return request for the fifth time and despite having mentioned in the conversation with customer care, they have not extended the duration of return even though the delay has been caused by them due to coercing of customers to give personal ID. So now not only have they harassed me by asking illegally to show my ID, they have also closed my chances of return

!

!Sangita!

Jan 8, 2021

The issue has still not been resolved. The order has still not been returned and my money is being wasted.

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Mera mobile number [protected] ko block kar diya gaya hai . Reason me highly number of return ed ke karan but flipkart ka koi return boundaries nahi .na pahle kuch information diya gaya or mumber ko block kar diya gaya m.ujhe is number [protected] ko unblock karana hai

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Address: India

Order: OD[protected]

Item: boAt Rockerz 235v2 Bluetooth Headset
Kimat Rs 1, 099 18 December ko order ki ya tha mujhe 20 December delivery kya gaya tha
Jab box ko open kya gaya use different model
Nikla Jab return kiya to use rejected kardiya
Dubara return kiya to use bhi rejected kardiya
Tesri bar return dala gaya use bhi rejected kardiya kuch der bad mera Flipkart account block kardiya registered email [protected]@gmail.com registered mobile number [protected]

+1 photos

Jan 2, 2021

Complaint marked as Resolved

Update nhi mila hai

Flipkart customer support has been notified about the posted complaint.

Dec 31, 2020

Updated by Makbul Khan Return Update: Sorry, your return request for boAt Rockerz 235v2 Blu... cannot be fulfilled by the seller as the courier service provider has confirmed the delivery of the order with the product being intact. For any additional assistance with your request, please click here: http://fkrt.it/hQ0OcRuuuN

Jan 02, 2021

Updated by Makbul Khan Order id OD[protected]

Order: OD[protected]

Item: boAt Rockerz 235v2 Bluetooth Headset
Kimat Rs 1, 099 18 December ko order ki ya tha mujhe 20 December delivery kya gaya tha
Jab box ko open kya gaya use different model
Nikla Jab return kiya to use rejected kardiya
Dubara return kiya to use bhi rejected kardiya
Tesri bar return dala gaya use bhi rejected kardiya kuch der bad mera Flipkart account block kardiya registered email [protected]@gmail.com registered mobile number [protected]

Jan 02, 2021

Updated by Makbul Khan Complaint Status
[Dec 31, 2020]
Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2021

Flipkart Customer Care's response Hi,

We'd like to let you know that post validation our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

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I bought a laptop from Flipkart on Nov 25 2020 . It cost ₹32990 . Due to some issues I wanted to return the laptop . But then I had to wait for the technician visit . But no technician came and I had to wait for two weeks and finally they took the laptop . Then the seller initiated the payment the very same day . It started on 14th December . And then I had to wait till 24 th as the deadline for money to be credited to my account.
But then it didn't happen . I sent them my bank statement via email and they told me to wait till jan 1 to have the problem resolved. I also contacted the bank and they told me that the money has not been credited and to contact Flipkart for the same .
I waited for a few days . And then they extend the date to jan 5 . Then again they extend the date to jan 6. And each passing day the deadline keeps increasing . At first they told me that the issue will be solved within jan 1 . And it kept on increasing. Now it's jan 7.
I have waited for nearly a month and I don't have a laptop with me because Flipkart keeps playing with my money like this . I think the transaction failed from the seller end . I don't understand why Flipkart treats it's customers like this .

+3 photos

Aug 7, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2021

Flipkart Customer Care's response We will revert on it.

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Address: [email protected]

In my case im against to flipkart products & service providers. His providers are character less human they were not response on our complain and never 100% work return/replacement I hate this e-kart website 😡😡

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I contacted multiple times i didnt receive the refund for this order and i contacted but they said we have credited the refund please check with your bank but i contacted my bank also with the reference number but they said the amount is not credited and 1 month already over

Dec 31, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

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Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India

Website: www.flipkart.com

Deepanshu Sardana - [protected] (Primary number)
[protected] (Secondary number)
Order Id - OD[protected]Shared Order)

Ordered this (I phone XR) product on 22nd Dec and the delivery date was 24th Dec and later on which was extended to 27th Dec, even on 27th Dec I have not received my order and still the situation is same wherein I am sitting on 30th Dec now and still I have not received my product.
The CUSTOMER is Sick, Dead & Dumb whose only busy in repeating sorry sir, yes sir, thank you sir and wait for 24 to 48 hrs more sir... and the team will contact you, But nobody has contacted me so far from last 3 days and still the CUSTOMER care people are so obstinate and repeating the same lin thank you sir, sorry sir & wait for more 24 to 48 hrs more sir

Executives, Seniors, escalation team everybody is repeating the same ### transistor and showing their helpless and shameless attitude...

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

Jan 14, 2021

Updated by Deepanshu Sardana Himanshu Gedam & Team,

This is :

#Deepanshu Sardana - [protected]

#Order I'd - OD[protected]

###DO NOT CONTACT ON# REGISTERED MAIL ID OR CONTACT NUMBER AS ORDERED FOR ME BY SOMEONE.###

###AND DO NOT FORCE ME TO CANCEL MY ORDER###

###WHY YOU PEOPLE ARE FORCING ME TO CANCEL THE ORDER & MAKE A FRESH ONE, I DON'T WANT TO CANCEL MY ORDER AS I DO NOT HAVE ENOUGH FUNDS AS WELL TO MAKE ANY FRESH ORDER AND I AM ALREADY IN SO MUCH PAIN AND WAITING FOR MY ORDER FROM APPROX. 25 DAYS AND REFUND PROCESS WILL ALSO TAKE APPROX OR MORE THAN 10 DAYS. SO YOU PLEASE GUYS HELP ME WITH MY ORDER AS I DO NOT WANT TO STUCK WITH YOU GUYS AS I HAVE OTHERS THINGS AS WELL TO DO IN MY LIFE, WHEREIN YOU PEOPLE ARE CREATING A LOT OF TROUBLE, DISTURBANCE, HARASSING ME, TORTURING ME, GIVING ME MENTAL TRAUMA, ALREADY LOST MY MENTAL PEACE###

###YOU PEOPLE ARE LITERALLY MAKING A CUSTOMER TO BEG IN FRONT OF YOU EVEN AFTER THAT CUSTOMER HAVE MADE THE PAYMENT OF INR 40, 000/- AND AGAIN YOU PEOPLE ARE ASKING TO MAKE THE PAYMENT OF INR 45, 000/-. YOU PEOPLE HAVE ALREADY BLOCKED MY MONEY FROM LAST 25 DAYS AND NOW 10 MORE DAYS YOU WILL BLOCK IT AND YOU ARE BEING A SHAMELESS AND SEEKING A PERMISSION FOR THIS AS WELL AND IF I AM NOT GIVING YOU THE PERMISSION TO DO SO, YOU PEOPLE ARE FORCING ME TO DO THAT.

DON'T YOU THINK SO IT'S BLACKMAILING AND WHICH IS A CRIME###

...Guys it is my humble request from you to look into the matter as no one is bothered in #flipkart about their consumers and their hard earned money, wherein the company has already captured my money since 22nd Dec, 2020.

As I have ordered a product on 22 Dec 2020 and I am sitting now on 11 Jan 2021 & I haven't received my product and not any kind of positive update from Flipkart people.

Each time I am calling so called customer care people or senior desk or supervisors or even escalation team #digitalmarketing

Everyone is just saying sorry and giving me a new timeline, all the time wait for another 24 to 48 hours.

Finally on 3rd Jan 2021, #socialemedia team came into the pictures and committed me that your order will be packed and shipped on 06th Jan 2021 you will receive your product maximum by 9th of Jan 2021 but today on 11 Jan 2021, I am again sitting on the same situation.

What is happening here guys have raised the issue on #socialemedia still no one is bothering, I seriously fail to understand the challenge you people are facing while resolving the issues.

At Least provide some contact details wherein I can speak to some for any kinda update as there is no update on your customer care numbers...

#AND FOR GOD SAKE PLEASE PROVIDE A SINGLE PERSON TO TALK TO. HOW MANY TIMES I NEED TO EXPLAIN EACH AND EVERY THING TO EACH ONE OF YOUR EXECUTIVES...

SERIOUSLY VERY VERY BAD ATTITUDE AND CLIENT SERVICE...

My paan wala provides better service than you guys, wake up people.

I am working from home these days and I don't have a good phone to use and you people are making fun of my problems.

I am unable to use my banking services, apps to make payments, considering the pandemic situations and to follow the safety measures I generally use phone pe and google pay but now just because of you guys I am forced to use cash and cards.

Who will be responsible if I will come in contact with this Virus and my family is also connected with me and I have kids and seniors as well at home as I am staying in a combined family.

I am facing a very bad mental trauma and harassment, is this the way you people treat your customers.

### I do not want the refund, I just need my product as soon as possible so that I can work, I am unable to do my work as of now considering ###WorkFromHome### in this pandemic situation.

***PLEASE DO SOMETHING ASAP AND AS OF NOW I NEED A SINGLE PERSON TO TALK WITH.***

Deepanshu Sardana
[protected]

Jan 14, 2021

Updated by Deepanshu Sardana Himanshu Gedam & Team,

This is :

#Deepanshu Sardana - [protected]

#Order I'd - OD[protected]

###DO NOT CONTACT ON# REGISTERED MAIL ID OR CONTACT NUMBER AS ORDERED FOR ME BY SOMEONE.###

###AND DO NOT FORCE ME TO CANCEL MY ORDER###

###WHY YOU PEOPLE ARE FORCING ME TO CANCEL THE ORDER & MAKE A FRESH ONE, I DON'T WANT TO CANCEL MY ORDER AS I DO NOT HAVE ENOUGH FUNDS AS WELL TO MAKE ANY FRESH ORDER AND I AM ALREADY IN SO MUCH PAIN AND WAITING FOR MY ORDER FROM APPROX. 25 DAYS AND REFUND PROCESS WILL ALSO TAKE APPROX OR MORE THAN 10 DAYS. SO YOU PLEASE GUYS HELP ME WITH MY ORDER AS I DO NOT WANT TO STUCK WITH YOU GUYS AS I HAVE OTHERS THINGS AS WELL TO DO IN MY LIFE, WHEREIN YOU PEOPLE ARE CREATING A LOT OF TROUBLE, DISTURBANCE, HARASSING ME, TORTURING ME, GIVING ME MENTAL TRAUMA, ALREADY LOST MY MENTAL PEACE###

###YOU PEOPLE ARE LITERALLY MAKING A CUSTOMER TO BEG IN FRONT OF YOU EVEN AFTER THAT CUSTOMER HAVE MADE THE PAYMENT OF INR 40, 000/- AND AGAIN YOU PEOPLE ARE ASKING TO MAKE THE PAYMENT OF INR 45, 000/-. YOU PEOPLE HAVE ALREADY BLOCKED MY MONEY FROM LAST 25 DAYS AND NOW 10 MORE DAYS YOU WILL BLOCK IT AND YOU ARE BEING A SHAMELESS AND SEEKING A PERMISSION FOR THIS AS WELL AND IF I AM NOT GIVING YOU THE PERMISSION TO DO SO, YOU PEOPLE ARE FORCING ME TO DO THAT.

DON'T YOU THINK SO IT'S BLACKMAILING AND WHICH IS A CRIME###

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Address: tamilnadu

Website: flipkart.in

I ordered a laptop [ ORDER ID : OD[protected]] in an offer price on 22th october.

after my order The next day i received a mail from flipkart ''your order was cancelled''

Reason : since the item went out of stock, it was cancelled

but the truth is the product is not oos at the time it was in stock but flipkart cheated me

After that i searched consumercomplaints many peoples faced the same issue .

Now the product price increased so you will resend the product or tell me a solution to get my product in same price

+2 photos

Aug 5, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

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I've ordered on Flipkart supermart on 26.12.2020 order id OD[protected]. I paid via upi 1250 but the next day the order got cancelled. From then I'm contacting the customer service but no response. They're repeatedly telling me that my id is deactivated and not letting know about the refund status. I came up to the forum for a resolution please help.

+4 photos

Feb 2, 2021

Complaint marked as Resolved

I've received the refund

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 03, 2021

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.

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Affyesha

Dec 31, 2020

I'm receiving the same msg repeatedly. No confirmation for refund. They're continuing their automated form of msg on a repeat mode.

NI status for refund - Comment #3782627 - Image #0

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Website: www.flipkart.com

On Dec 28th I have ordered a Acer Laptop worth RS.55890/- and paid the amount fully through Debit card.After sometimes we cancelled the order and the message in Flipkart showing as refund completed and when I contacted their customer care they are saying that refund is completed from seller it need to complete some bank procedure's.so I contacted the bank and asked them about this.Then bank associates respond as it's an automatic process nothing need to be done by Bank.So I want the refund from retailnet seller or Flipkart.Kindly help.

Order ID OD[protected] in Flipkart
Seller name : Retailnet

+3 photos

Jan 19, 2021

Complaint marked as Resolved

It's resolved

Flipkart customer support has been notified about the posted complaint.

Dec 30, 2020

Updated by Jaseel Jabbar Please help me to resolve this.Give us refund

Verified Support

Jan 19, 2021

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 55890 + 100 super coins for order ID: OD[protected] on Dec 28, 2020 and should have reflected in your bank account by Dec 31, 2020. Request you to note down the ARN: 254330. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.

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Flipkart deactivated my account and I am unable to activate my account.
I am unable to reactivate and fix the issue.

Please fix it ASAP.

Phone: [protected]

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I have Ordered A Smartphone Poco M2 Pro From Seller "vision star" with Prepaid Payment From MGB Debit Card On 17/Dec/2020 and i have faced 2 problems but still not solved it...
1) As Of My All Orders before that was succesfully hand overed to me at the address same used for this order but they says out of delivery area... [Not Solved]
2]Then I Have Canceled The Order At 20/Dec/2020 Assuming That I Will Get Refund Soon They Gave Date 29/Dec/2020 And Now I Don't have any other Option...
And On The Day 29 Dec I Got An Email That They Have Transferred The Refund Amount And You Will Have Getting It As Now...
And I Waited For While But I Did Not Get Any Notifiction Or Money In My Account...

When I Contacted then They Says Seller Has Transfered The Amount If You Have Any kind of Problem Or Not Recieved Money Then Kindly Send Your Bank Statement...
And Still i did not get The money...
Flipkart plz help and get me my refund money ASAP...
the Problem Is That If Seller Hasn't Transferred The Money Why he Did remarked payment done...

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Website: Flipkart

Samsung galaxy F41 of rs.7810 return I'd: CR20121718501513322935005
Refund reference number provided by Flipkart: 74766510352050868688355

Orpat ORH 1410 radiant room heater-rs850
Return I'd: CR2012181941431963628004
They are saying that the amount is credited but I haven't got any refund .so my query is :Is there any problem from Flipkart site or from PNB bank side . Please answer and help me .

May 10, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Dec 29, 2020

Updated by Vanita Gautam Please sir help me

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

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Address: Flipkart Internet Private Limited, Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034, India.

Dear Sir / Madam,
I would like to submit a complaint against flipkart regarding amount refunding. I have order Realme 7i (Fusion Blue, 64 GB) on[protected]Monday), and I paid too. After some moment seller itself cancelled the order, and amount is not refunded till now. I contacted flipkart customer service for registering a complaint they asked me to forward my account statement to the mail id which they are providing but still I didn't receive any mail id from their side. So, again I contacted them for mail id, for that they said I can complaint through flipkart application, but in application I could not find any option for sending this attachment. And waiting for the refund yet.
Kindly find a solution for this matter as soon as possible. It's my humble request. Please do it needfully.

For contact:

Email id: [protected]@gmail.com
Contact no: +91 [protected] / +91 [protected]

+3 photos

Aug 9, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2020

Flipkart Customer Care's response We will revert on it.

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