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Flipkart Complaints & Reviews

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Updated: Jul 15, 2026
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Flipkart reviews & complaints page 792

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R
Rakeshgh
from Gobardanga, West Bengal
Mar 28, 2021
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I would like to inform you that I bought one Samsung Galaxy F41 mobile from Flipcart and the item was delivered on the 21st of March 2021. After receiving the product when I switched it on then the product is heating and the battery is also draining very quickly then I thought let update the phone configure it in the correct manner I did the same and after that also I am facing the same issue. And the camera quality is also very poor compared to others in the product it is mentioned 64 megapixels and looks like 8 megapiexel.
Finally, I raised a return request on the Flipcart portal, and the same engineer visits my area and he took the phone installed two apps, took some snap final conclusion from the engineer is I know there is some issue but my hands are tight I can's do anything and contact with the customer care.
Again I called customer care than the same person again came to my are took the ph put the camera on record an 18min vedio ph is heating like anything and the batter is also drained quickly the next conclusion is phone is taking the outside temperature that is what it is very hot and for the camera, he will able to do anything again I need to connect with customer care.
Today morning again I called customer care and they are suggesting that go to the Samsung service center and share your problem. Now my question is that the correct service which I am getting from Flipcart ?? And I followed the Flipcart offered 7days of return/replacement policy then why I need to visit the customer care.
And due to the 2nd wave of COVID customer care representative is asking me to visit the service center if something happens who will take the responsibility??
Can anyone please help me in this regard?
Aug 11, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Mar 28, 2021
Updated by Rakeshgh
OD[protected]
Verified Support
Mar 31, 2021
Flipkart Customer Care's response
We will revert on it.
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    P
    prabha shiva
    from Hyderabad, Telangana
    Mar 27, 2021
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    I ordered a tshirt on 26th march 2021 and i received my product on 27 march 2021. But the tshirt size is smaller. So i want to return it. When i try to return it, the Flipkart page says"oops ! It looks like this order does not belong to your account. Please help me. My order id is OD[protected].
    Flipkart customer support has been notified about the posted complaint.
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      S
      Shaviagrawal
      Mar 27, 2021
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      Resolved

      I am a frequent user of Flipkart since 2015. I never faced such an issue before. I bought one phone from Flipkart recently which I received the next day. I was making calls to my family members (i generally speak with my loudspeaker on). they were complaining that my voice is breaking in between. Initially, I thought it may be due to a network issue. Them 8 out of 10 people started complaining the same.
      The issue is not a major as I said. In a sentence of 10 words, 1 or 2 words are not clearly audible.
      After raising the return request one technician came to see my phone. Two of my friends were also there with me so that I can make calls to multiple people present there. I made the call to that technician also. During the call, one of my friends was there with him to listen to any sound break. My friend clearly heard the sound break but the technician was not ready to accept. So He rejected my return request.
      I feel this is really frustrating. I have bought a Phone worth 14K. I am really facing a big problem because of this issue
      every time I speak with customer care they assure me that don't worry mam every issue will get resolved but nothing is happening.
      Aug 27, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Mar 28, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        K
        kasim05
        Mar 27, 2021
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        Address: Ulwe Navimumbai

        I have brought Marq Flipkart AC on July 2020 and haven't used much.
        On March 2021 AC is not cooling and i have raised complaint on 04 march 2021 and still going on with everytime new complaint number but issue is not resolved. There is leakage in condenser and replacement request raised on 19th march 2021and part delivered as tracking ID but Jeeves technician is say they have received the part.

        Call center agent is saying part is delivery will assign technician in 3 day but it is on going they don't have proper information.

        Very pathetic service from Flipkart & Jeeves.

        Ticket raised:
        1C1-40221JCSTHA-5244232
        BWFK[protected]
        Flipkart customer support has been notified about the posted complaint.
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          N
          Nithin Menon
          Mar 27, 2021
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          I would like to express a worst experience from flipkart as they offer Flight Booking and once we book and make a reschedule they were not aware of that and they charge around 8000₹ as the airline ( AirIndia) offer free rescheduling and flipkart charge fee. There is no proper information provided from flipkart.
          There are many more people suffer from their service and lost more money as airline offers free rescheduling.
          Please have a look
          Flipkart customer support has been notified about the posted complaint.
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            D
            d_goziya
            Mar 27, 2021
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            Website: www.flipkart.com

            Hello,

            I am playing games and watching Flipkart videos every day since Oct - Nov. When I tried to play the game on 25th March 21, it now shows an error suspicious activity detected. I contacted Flipkart regarding the same and they say you have violated Flipkart's terms and conditions. I asked them which T&C and they don't have an answer to that.

            I haven't done anything wrong, Flipkart customer care continuously saying that it's on Sellers's hand and they cant do anything with this. It should be Flipkart's responsibility to get this resolved with the Seller.

            My email id is: dinesh.[protected]@gmail.com

            Please help me resolve this issue with Flipkart. Thanks.

            Kind Regards,
            Dinesh
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Mar 28, 2021
            Flipkart Customer Care's response
            We will revert on it.
            Apr 08, 2021
            Updated by d_goziya
            Hi Flipkart, This issue is still not resolved. Please look into this. Thanks.
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              S
              Soumen2222
              Mar 27, 2021
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              Booking id FF[protected]
              Travel date 25 April 2020
              Air Asia refunded on Jan 2021.
              Raised request with Flipkart on 28th Jan 2021 but still not received the refund.

              Complaints raised with Flipkart travel

              In[protected] cancellation
              In[protected] closed
              In[protected] open All history
              In[protected] open
              Flipkart customer support has been notified about the posted complaint.
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                V
                Varatharaj92
                Mar 26, 2021
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                During exchange of mobile it's failed to verify IMEI number mobile belongs I brought from Flipkart during October month.Also, help center poor not taking compliant in app which reply failed to submit
                Flipkart customer support has been notified about the posted complaint.
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                  D
                  Devesh Deepak
                  Mar 26, 2021
                  Resolved
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                  Resolved

                  I was ordering a metronaut suitcase for Rs 2199 on Flipkart. I filled out everything. Then I chose to pay using PhonePe and the bank was State Bank of India. The amount has been deducted from my account but the order was not placed. I have the cyber receipt as well. I called at the toll free number and the IVR gave an assurance that I will get a call back. Still no response. What should I do?
                  Till now I was using Amazon for shopping and was very satisfied. I don't know why I chose Flipkart this time. I am cursing myself. I am also attaching a cyber receipt of the transaction.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 28, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We're writing to you about your
                  METRONAUT Supreme Check-in Luggage - 30 inch with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 2179/- has been completed on 26 Mar 21 and will be reflecting in your account(Phonepe) on 07 Apr 21. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (P2103262357028581013458) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                    R
                    ritvikraj669
                    Mar 26, 2021
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                    I ordered a bluetooth wireless earphone but I received a fake product.So, I have applied for return on flipkart.But the pick up of order has not done yet and pickup date has extended 4 times.First date of pickup was 9th March then date extended to 15 th March then extended to 19th March now was 25th March but again pick up not completedand date got passed.So I didn't get any refund or replacement.
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Subhojeet Ghosh
                      Mar 26, 2021
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                      Website: Flipkart

                      I ordered a Raeger Earbuds worth rs 2399 on flipkart .but I received a damaged product and it is a MADE IN CHINA Product so I wanted to return it but couldn't as they are cancelling my orders also they have blocked my flipkart account without any reason... Please help me returning the order and retrieve my account
                      Flipkart customer support has been notified about the posted complaint.
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                        V
                        vishalrathore95678
                        Mar 26, 2021
                        Resolved
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                        Resolved

                        Address: Aradhya Enclave, Bahadrabad, Haridwar

                        I ordered a product of 899 rupees from Flipkart and pay the Flipkart payment was from Pay Letter and some time later, I also paid the amount of Flipkart Pay Letter from my bank, But for some reason I did not like the product and I canceled the order, the amount given from my bank was not received back yet. They informed me that they returned my money back but no amount refunded. I am attaching some transaction with Flipkart pay later.
                        Mar 26, 2021
                        Complaint marked as Resolved 
                        My amount is refunded in my bank account.
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 26, 2021
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry for the trouble caused. We'd like to let you know that the refund of Rs. 899 has been processed on March 25, 2021. It should have reflected in the pay later section of your Flipkart wallet by March 26, 2021. Request you to log in to your Flipkart account and check for the same. Appreciate your understanding,
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                          E
                          enigmaoncc
                          Mar 26, 2021
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                          I want to update my flipkart mobile number. But to update the number Flipkart sends otp to both the old and new number and I don't have access to the old number. Kindly help and resolve this.
                          Flipkart customer support has been notified about the posted complaint.
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                            S
                            Sallu0786
                            Mar 25, 2021
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                            Address: India

                            I want exchange my old phone on flipkart but my phone imei no not recognise by flipkart, there is a msg that imei no does not match with phone model.my phone model is oppo a53
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              sqrnhe
                              Mar 25, 2021
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                              I want to delete my account can you add that option so i will update my app and i will get that option reason is actually I had one issue regarding changing number at flipkart account:[protected] to [protected] but this account is already registered with flipkart so I wasn't able to
                              My reason to delete account please do that
                              Thanks and Regards
                              Flipkart customer support has been notified about the posted complaint.
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                                R
                                Ram Faujdar
                                Mar 25, 2021
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                                Address: New Delhi

                                In exchange offer Flipkart showing : IMEI number does not match with realme 7 pro. even though i got the IMEI number from *#06#
                                Flipkart customer support has been notified about the posted complaint.
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                                  T
                                  the pmq
                                  Mar 25, 2021
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                                  Address: India
                                  Website: www.flipkart.com

                                  My Flipkart pay later account was blocked by flipkart fue to high number of returns.

                                  My bill for glipkart pay later is pending for 3000 rs. How I pay ???? No solution found 10 days.

                                  And they will later charger higher intrest on it please give solution
                                  Flipkart customer support has been notified about the posted complaint.
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                                    U
                                    Umasankar2050
                                    from Bargarh, Odisha
                                    Mar 25, 2021
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                                    Yesterday delivery boy came to my house to deliver a Saree which was 1153 Rupees and I asked him for using my debit card he said due to covid, we are using sms payment via mswipe and I paid it I also received approval code and transaction details in sms and he is asking me otp from Flipkart app but I didn't received anything from them then delivery boy not delivering my product.

                                    Order No # OD[protected]
                                    UPI Transaction Id #[protected]
                                    mswipe # [protected]@kotak
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 26, 2021
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Apr 02, 2021
                                    Updated by Umasankar2050
                                    As per Customer Care Dept., i have sent my bank details, still refund of 1153 rupees pending.
                                    Hi I am today paid wroung flipkart link pls refund my money
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                                      H
                                      Himanshu Keshri
                                      Mar 25, 2021
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                                      Address: Mirzapur

                                      My account deactivated ho gya hai
                                      Account activita karana hai
                                      Flipkart customer support has been notified about the posted complaint.
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                                        H
                                        Husna M N
                                        Mar 24, 2021
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                                        I have added 4 gift cards worth 12, 000/- on flipkart. And the very next day 3 of them deactivated without any reason. Now i can see only 1 gift card worth 1000/-. I want all my gift cards back otherwise i am thinking to move legally. Below is my number linked with flipkart
                                        Ph :[protected]

                                        Thanks & Regards,
                                        Husna
                                        Flipkart customer support has been notified about the posted complaint.
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