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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 792

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A
aqibkhan1802
Jan 7, 2021
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I wanted to place an order for a french press I did the payment by UPI and got confirmation but Flipkart is not confirming the order it says that payment not received yet
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    R
    Raj mangal
    from Delhi, Delhi
    Jan 6, 2021
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    Address: Bangalore, India

    Theres no response from company and i have complained 4 months ago

    There is humble request from my side please do something on this note
    Flipkart customer support has been notified about the posted complaint.
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      A
      amitylko123
      from Gorakhpur, Uttar Pradesh
      Jan 6, 2021
      Resolved
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      Resolved

      Address: ismailpur behind d.a.v inter college buxipur gorakhpur

      This is my order ID and refund reference Numbers from Flipkart
      Order id - OD[protected]
      Refund ID reference
      CR20121913353710733479403

      I had ordered an apple iPhone XR on 18th December 2020 and it got cancelled on 19th December 2020 .
      it was the prepaid order and I had paid Rs. 43999 through my debit card then I called the customer care executive and they told me that my refund has been initiated on 19th of December 20202 and and it will be reflected in my account latest by 31st of December 2020.
      But today is the 6 January 2021 and the refund amount is still not reflecting in my account and I have been calling the Flipkart customer care executive constantly and daily.
      Please look into the matter and do the needful at the earliest possible
      Thanks and Regards.

      Vatsala Gupta
      [protected]
      +1 photos
      Aug 11, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jan 08, 2021
      Flipkart Customer Care's response
      We will revert on it.
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        S
        sourabh9571433709
        Jan 6, 2021
        Resolved
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        Resolved

        Address: Flipkart online shopping mobile company

        My product apple iPhone SE black 64GB Prize 28, 999 On Flipkart purchasing rate Now product purchasing rate 32, 999 And my product back panel scratch and power adapter, Earphone missingAnd flip card details dual Sim mobile and not this mobile dual Sim only this mobile single Sim my product replacement and Return Request are Flipkart concerned team rejected sir what this reason my replacement and return policy are rejected Me later three-month my problem resolving and my problem not resolved this Flipkart company company
        +1 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 08, 2021
        Flipkart Customer Care's response
        We will revert on it.
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          A
          anshul04
          from Delhi, Delhi
          Jan 6, 2021
          Resolved
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          Resolved

          I am trying to make purchase but always show "transaction was declined on the basis of risk check".
          when I call my bank they told me all are fine so, why flipkart declined my payment.
          I am trying many times but same problem faced all the time
          please resolve this.
          Aug 7, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 08, 2021
          Flipkart Customer Care's response
          "Hi,
          Thanks for getting in touch.
          We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon"
          Verified Support
          Jan 08, 2021
          Flipkart Customer Care's response
          "Hi,
          Thanks for getting in touch.
          We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon"
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            K
            Kumarpatil14
            from Delhi, Delhi
            Jan 6, 2021
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            Address: Sangam dist-bidar tq-kamalnagar

            The filter is not working.So I replaced the order before 1 month till now they have not replaced the product and simply they are cancelling replacement without any reason
            Flipkart customer support has been notified about the posted complaint.
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              S
              Sambaraju Kiran
              Jan 6, 2021
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              Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India

              Hello Team

              I have booked an Indigo flight thru Flipkart site (Flipkart Flights with booking ID : FF[protected] for me and my family (wife & kids - 4 members) from Gauhati to Hyderabad before lock down period. As it was lock down, airlines cancelled my flight and refunded the money of my flight on 2nd July, 2020 however the refunded money went to Flipkart account as I booked tickets from Flipkart flights sites. I have been following it with Flipkart team a number of times but they are saying many excuses and not returning my money yet. Its been mental harassment to me to call them after every 2-3 days as they are asking for 24 to 48 hours of resolution time everytime I call them. Even mail support also very bad that when I send email, after 1 day I will get a reply asking me to wait for 24 to 48 hours resolution time.

              Please assist me in getting my refunded money of INR 19, 884/- which is refunded by Indigo airlines to Flipkart on 02 July-2020.

              Regards, Sambaraju Kiran Kumar [protected]
              Flipkart customer support has been notified about the posted complaint.
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                S
                seshubabu111
                Jan 5, 2021
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                Money has been deducted twice while placing the order on 29th December. When contacted Flipkart regarding this issue, they said they are having only single transaction which is successful at their end and there are no details regarding the second transaction with them. Further adviced me to check with Bank end to resolve the issue.

                When contacted Bank end they said that "Both UPI transactions have been successful at Bank Incase of non receipt of reversal / merchant still denies of having received the funds at their end, please write back to us with the merchant confirmation mail for non receipt of the funds to enable us to assist you better".
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Abhishek Aanand
                  Jan 5, 2021
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                  Hey, flipkart. I lost my registered flipkart number and now when i update number, OTP goes on old number. And i am not able to update number
                  Flipkart customer support has been notified about the posted complaint.
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                    P
                    Pranvi Shinde
                    Jan 5, 2021
                    Resolved
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                    Resolved

                    Address: Flat. No. 305, Rohan villa, near SNBP international school,

                    Hie my name is pranvi.
                    My COD option on Flipkart has been blocked lately. Not because of my mistake but Flipkart's mistake. I ordered for a face wash that was not delivered on time nor could it be tracked. When called customer service he requested me to cancel the product and replace the order when my payment was already done. Hence I cancelled that order as not even customer service was sure what is to be done. There was another product at same time that I had to cancel as I was not sure I I will receive my order like another.
                    I am a regular customer of Flipkart I almost order several times and even though my account COD is blocked.
                    Please provide me a valid reason on this.
                    Aug 12, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 06, 2021
                    Flipkart Customer Care's response
                    Hi,
                    Greetings from Flipkart.
                    We are unable to fetch the details, Request you to share your registered contact details or order ID do that we can look inot this and assist you further. Appreciate your patience and understanding.
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                      A
                      Asmi Ashok
                      from Ernakulam, Kerala
                      Jan 5, 2021
                      Resolved
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                      Resolved

                      Have made a payment on the date of 27th dec 2020, order not placed, still i havent received the refund amount, when i have enquired they asked me to wait for 8 working days, now they are asking me to recah my bank and phonepe, as i have made the paymet thorugh phonepe.

                      i contacted them, they are like there is no technica error happened from their side and still am waiting for my refund.
                      order id: OD[protected]
                      Jan 6, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 06, 2021
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Jan 07, 2021
                      Flipkart Customer Care's response
                      Hi,

                      Order ID: OD[protected]

                      We are sorry for the issue caused. As per the previous conversation with the team thank you for confirming that the refund amount of Rs. 986/- has been received in your bank account.

                      Your kind understanding is appreciated.
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                        P
                        Praveen Fuloria
                        from Delhi, Delhi
                        Jan 5, 2021
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                        Address: h.no7, vill-chharayal suyal,p.o. manpur west,near pushup banquat hall, haldwani , nainital, 263139

                        Spinner/Dryer is not working in the machine.
                        Flipkart customer support has been notified about the posted complaint.
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                          S
                          saurabhflipcart
                          Jan 5, 2021
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                          Address: VILL POST GAURA DIStrict GOPALGANJ BIHAR PIN 841437

                          I purchased HP Pavillion 360 laptop ₹51990 from flipcart on 18/12/2020 and done full payment by debit card(master card) but order was cancelled on 19/12/2020 and now flipcart is saying that refund is completed and credited before 31 Dec but i am not getting any money on my account and when I again contacted their customer agent they give me new date 8 jan 2021 as a maximum time and refund money before this but after few days they increase this maximum date to 12/01/2021. i am in very trouble why they behave as. my amount is so huge and I am student my maximum time of day waste in doing phone call to their agent and flipcart not given any compensation for this. And also they given me a . Refund reference no # 75105170355003575505054 and said to contact with bank and file a dispute form . I had also do this but bank response is very passive they said if flipcart refunded your money then certainly its reflected on your account and said to contact with flipcart.

                          i Don't know what to do. i am in very trouble please sir help me. I am a student and I required this laptop for research work. I am collected this money from doing 5 month part time job. and flipcart stole my money …please please sir help and resolve this as soon as ..please
                          thanks
                          I have also attached bank statement dated 18/12/2020 to 01/01/2021
                          +8 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 06, 2021
                          Flipkart Customer Care's response
                          Hi,

                          Greetings from Flipkart!

                          Order ID:- OD[protected]

                          We are sorry for the trouble caused.

                          We would like to inform you that the seller has confirmed the refund of Rs.51, 990/-, has been completed on December 19, 2020, which should have been reflecting in your bank account by December 31, 2020.

                          Since you've mentioned that you have not received the refund yet, we request you raise a dispute with your bank for this transaction and they will help you further by looking into any payment gateway related issues due to which the amount may not have been added to your account.

                          Your kind understanding and cooperation are appreciated.
                          Jan 06, 2021
                          Updated by saurabhflipcart
                          ya, I already file a dispute from in my bank. but bank response is passive they said the procedure of dispute from is 40 days. and what is guarantee that I shall getting my money after that that. because already 2 dates which given by you is crossed. please refund my money
                          Jan 07, 2021
                          Updated by saurabhflipcart
                          Sir, I again repeat please help me to get refund money from flipkart ..please . my future depend on this laptop ...sir please help me please
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                            S
                            Sakina Mufaddal Ali
                            Jan 5, 2021
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                            Hi I play games on flipkart for which I receive rewards immediately. Today I played free fall challenge and scored more than 600 points twice but I did not receive any reward. Previously also I have played this game and on scoring above 600 I get gems as reward but today I did not get. Please check and help me get my reward. I have scored more than 700 points today. I have received reward yesterday for which I have attached screenshot.
                            +2 photos
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 06, 2021
                            Flipkart Customer Care's response
                            Hi,
                            We are sorry for the trouble caused. We regret to inform you that we are unable to find your order details. Request you to share the order details or registered contact details so that we can look into this and assist you further. Hence closing the complaint from our end.
                            Jan 06, 2021
                            Updated by Sakina Mufaddal Ali
                            I have not placed nay order I am talking Abt the game free fall challenge. I haven't received reward for scoring more than 600 points. My contact no is [protected]. Email is [protected]@yahoo.com
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                              R
                              Rajhira
                              Jan 5, 2021
                              Resolved
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                              Resolved

                              Address: Tapria complex, Bhuiphore

                              Mera flipkart account [protected] ko block kar diya gaya hai without any information. Email me reason highly number of return bata raha hai .jabki flipkart me koi return ka boundaries nahi hai .kahi par aisa mention nahi hai aur ki aap itna times return kar sakte hai phir v mera account block kar diya gya hai .plzz [protected] ko jald se jald unblock kiya jay.taki me aapna account jald se jald use kar pai.
                              +1 photos
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Jan 05, 2021
                              Updated by Rajhira
                              Mera resolution kab tak milega [protected] ko unblock kaise hoga .plz jald se jald unblock kiya jay me 1saal se unblock nahi ho raha hai

                              Verified Support
                              Jan 06, 2021
                              Flipkart Customer Care's response
                              Hi,
                              We are sorry for the trouble caused. We'd like to let you know that your recent order has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.
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                                J
                                Jyothi saradhna
                                from Delhi, Delhi
                                Jan 4, 2021
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                                My flipkart account is blocked and they are not providing my refund money which is more than 2000.
                                They continually increase the date from 31st of dec to 7th jan and messaging that we will resolve your issue .
                                I was plus member and always shop with flipkart . I prefer flipkart over any other shopping app. But now i understand why people love amazon more than flipkart . Because of rigid and unlogicol policies of flipkart .
                                If i am returning some product because of quality issue or they are sending me wrong product and also they delivered me product which i already cancelled . Then what's the issue . Quality issue is fault of seller or flipkart . It is not my fault . And if you not want to activate my account again then it's completely okay but at least return my money . Give my refund on time . I returned your product then why are you not returning my money ??
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 06, 2021
                                Flipkart Customer Care's response
                                Hi,

                                Greetings from Flipkart!

                                We are sorry for the trouble caused.

                                We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.

                                Your kind understanding and cooperation are appreciated.
                                Verified Support
                                Jan 06, 2021
                                Flipkart Customer Care's response
                                Hi,
                                Greetings from Flipkart!
                                Thanks for writing in. We'd like to inform you that we are unable to find your order ID with the given details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
                                Jan 07, 2021
                                Updated by Jyothi saradhna
                                Complain ID - IN[protected]
                                Jyothi Saradhna
                                [protected] is my number
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                                  V
                                  v.ganesh Prasanna
                                  Jan 4, 2021
                                  Resolved
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                                  Resolved

                                  OD[protected]

                                  I have not got any invoice copy with my order or in my email. To claim the warranty and avail service, i need a an invoice copy.

                                  So far customer support has not solved this issue and it has been 8 days.
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 06, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    M
                                    Maninder019
                                    from Powai, Maharashtra
                                    Jan 4, 2021
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                                    Address: india

                                    Due to medical issues i could not pay the pay later amount and further i am now willing to pay the amount but payment option is not available
                                    Flipkart customer support has been notified about the posted complaint.
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                                      S
                                      Sayeed Nadaf
                                      from Powai, Maharashtra
                                      Jan 3, 2021
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                                      Address: Hubli
                                      Website: Flipkart

                                      I ordered a mattress worth ₹10717 and it came with a 5 years warranty

                                      I have issue with the product and now I’m unable to reach the seller as it is in United States and when I reach Flipkart they are scheduling a technician visit where a carpenter or a sofa repair person comes and tell me it is good.

                                      The mattress company website is www.comfort-mattress.com

                                      Flipkart is not responding and I’m unable to reach the seller
                                      Flipkart customer support has been notified about the posted complaint.
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                                        M
                                        mehak kashyap
                                        from Powai, Maharashtra
                                        Jan 3, 2021
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                                        Website: Flipkart

                                        Ekart Logistics - FMPP[protected]
                                        Order ID - OD[protected]
                                        Order date - 27 dec
                                        Promise date - 2jan 2021
                                        Re promise date - 3 jan 2021
                                        +1 photos
                                        Flipkart customer support has been notified about the posted complaint.
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