Flipkart Complaints & Reviews

Hello this is Vikas and i have ordered the bedsheets from flipkart and return the order due to color and size issue and when I went on asking why my refund hasn't been credited into my account they always provide me with the reference number and tell me to check with the bank but my bank doesn't entertainment any reference number so I haven't got the money back after nearly 1 months.
My order ids are as
OD[protected]
OD[protected]
OD[protected]
OD[protected]

Hi,
My name is Priyabrata Ghosh Roy Chowdhury. While booking flight tickets from Kolkata to Chennai through Flipkart for 5 passengers(includes 1 infant, Booking ID FF[protected], Travel date 06.01.2021, Booking Date: 25.11.2020), by mistake I booked tickets from Cennai to Kolkata for the same day (6th Jan 2021). However the moment the ticket got generated ( within 10 minutes of booking the tuckers) I realised ed it was a mistake and I called Air India. Air India told me not to worry since I as per their policy 100% cancellation refund is provided if within 24hrs the customer cancels the tickets. And since all their booking agents are well aware about their cancellation policies, I was told to talk to the Flipkart team. And they if cancels it within 24 hrs, I will get all my money back ( Rs15, 000 +) without any deductions. I called Flipkart team within 45 minutes and shared all necessary information provided by AirIndia. Flipkart registered my complaint and assured me that I will get my money back. I also told them repeatedly to communicate everything to me via my new email id or old or new mobile number as the email id associated with the account was not working and they accepted it. Since then I gave them 30 + phone calls and 25+ mails. I was always told within next 24 to 48 hrs it will get resolved and now almost 60 days are over and still I am waiting for my 100% refund. Almost 30 days after I booked the wrong tickets I got a mail asking me for written proof from AirIndia confirming they have a refund policy and I was told to submit the same within 24 hrs . I spoke to Air India and they were amazed since Flipkart already knows about this policy because they are Air India's booking partners. Still they maild me their policy details and I forwarded the same to Flipkart.
It was a complete mistake from my end while booking the tickets as the same set of passengers on the same day flew from Kolkata to Chennai and I can provide the tickets to you if required.
I still have not received my refund and therefore requesting Flipkart not to delay the refund process any further and give my hard earned money back. I need 100% refund.

Please find attached all the details for reference.

My contact details :

[protected]
p.[protected]@gmail.com

Regards,
Priyabrata

I ordered a CipHands hand sanitizer pack of 2 and received a opened and adulterated product from Flipkart. After repeated calls and complaints as well no resolution has been provided except for repeated assurances of providing a resolution. I have been a premium customer of Flipkart but now really doubt using their services as they are much compromised and no Quality check ensured on part of sellers on their platform...

Return Request Rejected with out any Information..

I have purchased a laptop with order id OD[protected] in NOCOST EMI in a credit card. But now i m getting processing fee, high interest on the purchase from credit card bill. Upon contacting customer care nobody is giving proper response. Once they say they have raised a complaint with their backend team and will get back to me within 24-48 hrs but its been more than 2 days that i couldn’t contact with them and hearing the same response and also they are saying i have to contact bank it seems. Bank people saying there is nothing like that, interest will be applied on my purchase.

I have purchased for amount 52867 rupees. And the processing fee from bank is 528 rs. Each emi is of 9250 rs.
Now total its becoming 56123 rupess.

Please find attached invoice, emi and processing fee details

Can you Please involve in this matter and resolve.

I ordered a bed for 18500 from flipkart whic was supposed to be delivered on 24/01/2021... I ordered it on 27/12/2020.
Product ia not delivered yet and no update from flipkart.
Same product was available throught other online portal for 15000 but it was taking 38 days to be delivered and as I currently don't have bed I ordered it from flipkart at extra cost so that I can get it as soon as possible.

Product was supposed to be delivered I. 28 days but now it shows that there is a delay of 6 days.

I tried cancellation but flipkart refused to cancel the order and I am stuck as I have no option to get refund or compunsation.

Flipkart cheated me on this product and must be penalised.

I want help to get this issue resolved.

सर मेरा नाम विष्णु राना है और मेरा रजिस्टर्ड मों. [protected] है। मैने फ्लिपकार्ट से दिनांक 20/12/2020 को एक ऑर्डर किया था जिसकी ऑर्डर आई. डी. OD[protected] है। प्रोडक्ट की क्वालिटी सही नही होने के कारण आपकी रिर्टन पॉलिसी के अनुसार प्रोडक्ट को वापिस करने की रिक्वेस्ट दिनांक 25/12/2020 को लगाई लेकिन आज दिनांक 25/01/2021 तक भी फ्लिपकार्ट की तरफ से प्रोडक्ट के पिकअप के लिए एक सिंगल कॉल तक नही आया और फ्लिपकार्ट की तरफ से रिक्वेस्ट को कैंसिल कर दिया जाता है बिना किसी कारण के फिर ग्राहक चाहे कितना भी परेशान हो भले ही उसकी गलती ना हो फिर भी ये सब ग्राहक को ही झेलना पडेगा क्योंकि उसने फ्लिपकार्ट से खरीद कर गलती जो कर दी !

This is regarding incident IN[protected] and IN[protected] i have not received my refund for Roncuvita Biotin capsule of Rs 383 which was cancelled by the seller. The seller cancelled the item on 22nd January, and immediately i received an email stating that the refund has been successfully transferred to source.
I paid for the same through my paytm wallet, but upon checking it i found that the refund has failed, please check screenshot below. Then i wrote to flipkart regarding it, they told me to wait till 25th January and my refund would be completed, but till date i never got the money. Flipkart got to reinitiate the refund and send it fresh as the previous transaction has already failed, but they just made me wait for nothing, and did not send any refund. Now, i am not even getting any email reply and on facebook they are just denying and saying they have resolved my issue.

I WANT MY REFUND AT THE EARLIEST.

I have 2 passengers ticket booked via flipkart. Crdit shell has been issued but flipkart is delaying in rescheduling the ticket. The time they take for rescheduling is making us suffer fare increase. It is total harassment from flipkart that they dont let us reschedule as per our convenience. Totally unprofessional
[protected]@hotmail.com
PNR BCUVJD

मेरा नाम विष्णु राना है और मेरा रजिस्टर्ड मों. [protected] है। मैने फ्लिपकार्ट से दिनांक 31/12/2020 को एक ऑर्डर किया था जिसकी ऑर्डर आई. डी. OD[protected] है। ये जो प्रोडक्ट है ये एक वाटर गीजर है जिसको चालू करते हैं तो पानी का रिसाव होता है प्रोडक्ट के डेमेज होने के कारण रिप्लेसमेंट की रिक्वेस्ट 08/01/2021 को लगाई जो कि अप्रूव होने के बाद भी बार बार फ्लिपकार्ट की तरफ से कैंसिल कर दी जाती है और कैंसिल करने का कोई कारण भी ग्राहक को नही दिया जाता है और जब कस्टमर केयर में कॉल करते हैं तो कोर्ट की तरह एक नई तारीख दे दी जाती है

I have ordered some clothes from flipkart few days ago.I put a return request for 4 shirts and 1 jumpsuit among all as they are having some quality issues and color issues . I am sharing the products with their respective order ids -

(1) Allen Solly Anti-Bacterial Men Slim Fit Solid Spread Collar Casual Shirt - OD[protected]
(2) Peter England Men Slim Fit Solid Button Down Collar Casual Shirt
- OD[protected]
(3) Peter England University Men Slim Fit Solid Spread Collar Casual Shirt - OD[protected]
(4) John players Men Regular Fit Self Design Formal Shirt
- OD[protected]
(5) Westro Floral Print Women Jumpsuit
- OD[protected]

After putting return request they have given us a pickup date for 1 next week but they did not pick up the item on committed date and after that they canceled my return request . So I again applied for return request and this time they give me pick up date by another next week . I have contacted Flipkart customer care multiple time via calls and there chat support but every time they are just giving excuses and false commitment. Every time they are giving a new date to pickup the item and actually they are doing nothing. They are just saying that we have escalated your issue to concerned team. When i track all the return request package via tracking id on Delhivery site it was showing as cancelled and Flipkart is telling lie that they will pickup my item.
Here is the list of all the tracking id for pickup item of Delhivery courier-
Tracking ID of 'Peter England Men solid casual Grey Shirt' is[protected].
Tracking ID of 'John players Men Self Design Formal' is[protected].
Tracking ID of the 'Peter England University Men Solid' is[protected]
Tracking ID of the westro floral product is[protected].
Tracking id of Allen Solly Anti-Bacterial Men Slim Fit Solid Spread Collar Casual Shirt[protected]

I am also attaching all the screenshots of tracking details and my return details.

I request you to take strict action against Flipkart so they will pickup my item and return my money back to my account.

Good evening sir
I am balamani my Google pay num [protected]
My mobile theft by someone
He purchased items in flipkart by my google pay
Please refund my amount
Kindly rectify my problem
Below a attached transaction details receipts

Hello,

I have an issue of refund with Flipkart. I am following up from more than 2 months but did not get any resolution yet. Below are the details of issue.

I booked a ticket in spicejet from Flipkart for travel date 25th apr 2020 and PNR is ECSL3Q. This booking was cancelled by Spicejet due to Covid and amount was refunded to a credit shell.

Later I booked another ticket for travel dateb10th nov 2020 using above credit shell amount and paid additional 1200₹ for fare difference to Flipkart. PNR number is N6RKJY, and unfortunately that flight also got cancelled by Spicejet. I received my credit shell amount back to new PNR (N6RKJY) but ₹1200 which I have paid to Flipkart is not yet refunded.

It' been more than 2 months, I called them 15+ times, raised my issue in twitter but not received my refund. Below are the latest incident number which I raised :
IN[protected] and IN[protected]

Finally I am writing my complaint in consumer forum. Please look into the issue.

Thank you,
Rishabh Gupta
+91-[protected]

I ordered infinix hot 10 mobile in flipkart.when the delivery boy reached to deliver my order, then only I comes to know that I was mistakenly ordered two mobiles, but I told him(delivery boy) to cancel my order. Because I mistakenly ordered two mobile and at the same time I don't have that much amount to pay for two mobiles, and I don't wish to do so. But the delivery boy forced me to receive my order. I paid for that and I don't aware of the return policy. He said now you pay, then u can return one of your mobile tomorrow. But the return executive refused to accept my return request and he said mobile phones have only replacement policy and we won't give return.

Now the monetary loss of 11000 is a total burden on me. Purely because of the forceful act of delivery boy.

Dear Team,

I have 7 years old flipkart account in which my registered mobile no is [protected] and Email is [protected]@gmail.com. Now I want to change my mobile no but there is no option to change the same.
You are requested to please help.

I ordered a mouse from Flipkart after a few days I got a scam message and call saying I won 16 lac rupees or a Mahindra xuv car. All I had to do was pay 4500 registration fee.
How do they have my order details from Flipkart? I have complained to flipkart but they hang up or don’t answer my phone. This is scary.

My self balamani
My mobile thefted by someone at that time he purchased items in flipkart by my google at account on January 17th 2021
I lossed 50, 000 rupees
Kindly refund my amount

I have approved payment of more than 5000, but still after months i have not received money in my bank account. No reply of repeated feedback at flipkart.affiliate.
affid-12smartyg

Every time I try to make payment from any card I got a standard response transaction declined on the basis of risk check. Cod is working. Tried calling customer care twice but they didn't gave me any response and disconnected my call.
Fully disappointed with flipkart
Email [protected]@gmail.com

Purchased a BOAT headset and with the price set that is of inferior quality (Even though Return back period is available) and then onwards tried to return the product but they are reluctant to take back the product.

Order ID: OD[protected]

Here i 'm attaching the invoice copy of the same.

Please help on the same.