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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 786

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D
Donty Krishna
from Delhi, Delhi
Jan 8, 2021
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Website: Flipkart

My mobile phones order is getting cancelled from past 4 to 5months..when ever i order the mobile immediately after the payment they will cancel my order and they will take 7 to 14 days to refund my amount.. When i have contacted the flipkart they are saying that the order is getting cancelled from seller not from us and we cannot give any resolution it..but I tired to order with different sellers and different pin codes but nothing differs the order automatically gets cancelled in fraction of second.. And no proper response from flipkart..
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    A
    Abinash Rath
    from Powai, Maharashtra
    Jan 8, 2021
    Resolved
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    Resolved

    Address: Flipkart seller Truenet Commerce Orissa Bhubaneswar

    I ordered ASUS ROG 3 ( Order ID - OD[protected] on 4th Jan & on same day itself i noticed huge black crush while watching movies, trailers even while playing games. Also multiple times the phone was getting reboot. Raised return request on the same day & got rejected by Flipkart seller @truenetCommerece.

    Technician simply came and told all models of ASUS Phone Rog 3 are like this and as at that time the phone was switched on so he asked me what proof do i have that the phone was rebooting again and again. Seriously ? I didn't had any proof at that time as i trusted Flipkart as a responsible Indian e-commerce. And rejected my proposal of return and updated as issue resolved & Flipkart not even asked me for feedback before updating issue resolved .

    Now on that same day, from evening onwards the phone is not getting started and getting heated like an oven. I raised the return request again but till now no response. I have taken multiple videos with timestamp to proof it to technician this time but technician is not even picking up my phone. Also Flipkart is always disconnecting my calls in middle while discussing this issue. Very very bitter experience. I haven't even used Asus rog 3 for a single day properly.

    Never ever expected this kind of treatment from FLIPKART. Sad part is they are not even responding. This has been a bitter experience & Requesting Flipkart to kindly refund the amount. I have uploaded some screenshots of videos with timestamp of the phone not starting and only showing ASUS Logo. Not able to upload video here. Planning to create a video in YouTube regarding this experience.
    +6 photos
    Aug 9, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 09, 2021
    Flipkart Customer Care's response
    We will revert on it.
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      B
      Bramhesh Srivastava
      from Delhi, Delhi
      Jan 7, 2021
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      Address: 79K Araji Babupur, Hussenabad T.B. Hospital Road

      I have lost my mobile sim a few months back and now I want to change my number but not able to change it because it is sending OTP to the old one also.

      Please look into it as it's very urgent

      email: [protected]@gmail.com
      Flipkart customer support has been notified about the posted complaint.
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        F
        FIRE RAPID
        Jan 7, 2021
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        This is regarding the refund amount by Flipkart which is still not reflecting in my bank account.
        As per Flipkart they have credited (below mentioned refrence number) the amount on 5th Jan 21.
        Attaching bank statement for transactional reference.

        Ref. no: 75105170360003594927910
        +1 photos
        Flipkart customer support has been notified about the posted complaint.
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          B
          BADAL VERMA
          from Hojai, Assam
          Jan 7, 2021
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          Address: Leayan Global Pvt. Ltd., Khasra no-246, vilage Bhora kalan, Pataudi Road, Near Bilaspur Chowk,Bilaspur-Distt. Gurgaon, Haryana GURGAON, PATAUDI - 122503 GSTIN: 06AABCL8692B1ZI
          Website: www.flipkart.com

          I have purchased red chief shoes of Rs 1722 from flipkart on 31-October-2020. seller already mentioned that warranty is of 2 months but they are not refunding. In lesss than two months the Upper layer of shoes is getting worse and coming out from the surface, very disappointed with flipkart.

          This is duplicate product which has been sold by flipkart, seller cheated me with its duplicate product,

          So, i want replacement/refund as soon as possible,

          I have attached 3 photos:
          1. Defective shoes picture
          2. flipkart product page having warranty described
          3. invoice

          Thank You
          Regards
          +3 photos
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 09, 2021
          Flipkart Customer Care's response
          We will revert on it.
          Jan 13, 2021
          Updated by BADAL VERMA
          its almost 6 days, flipkart didn't even talk to me, i am requesting consumer complait to help me .
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            N
            Navneet Kaur Mathadu
            from Powai, Maharashtra
            Jan 7, 2021
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            Hi! I lost the sim which i used for registering on Flipkart. Now i cannot update the new number as the otps are sent on both the numbers. I ordered something from Flipkart which I’m unable to return due to some technical issues at your end. And it is impossible to reach you guys which is very frustrating. I don’t have all the time in the world to keep doing this. Please resolve at the earliest.
            Flipkart customer support has been notified about the posted complaint.
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              C
              Chatterjee K
              from Powai, Maharashtra
              Jan 7, 2021
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              Bought a Nokia 43" tv on Flipkart. Assured of installation within 24/36 hours. Rec'd tv on time. Mechanic arrives at my building to install and is requested to park vehicle outside the building gates (Covid restrictions)
              The mechanic refused to park outside and returned without installing tv. On calling customer care to re arrange mechanic visit for installation, I am told the person can only come on 11 Jan (4 days later) and the lady disconnects without any explanation for delay.
              Very unexpected and extremely rude behaviour from both mechanic and call center executive.
              Kindly arrange call back and early installation of product.
              Flipkart customer support has been notified about the posted complaint.
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                A
                Ajain324
                Jan 7, 2021
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                Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

                Dear Team,

                It is regarding the flight cancellation refund issue from Flipkart Travel.

                I have made a Go Air ticket booking in March 2020 from Bengaluru to Ranchi on Flipkart Travel for travelling date of 23rd March 2020. Unfortunately, because of COVID-19 outbreak the tickets were cancelled by the Airlines (Go Air Airlines).
                The airline has refunded the amount to flipkart travel on 2nd Oct (as per the confirmation received from Go Air) and I asked for my refund from flipkart in Dec 2020 and flipkart then cancelled my ticket and initiated my refund on 20th December 2020 and asked mt to wait for 9 calender days for the refund. In those 9 days I had not received any communication from flipkart and after 9 days when i called flipkart as I had not received the refund, the they asked me to wait for 2 more days without any reason.
                From that time they are asking me to wait for 2 more days everytime i contact them for my refund. So, I called them on 29th Dec, 31st Dec, 2 Jan, 4th Jan and 7th Jan but everytime they are saying that they are looking into the issue and need 2 more days. They have my bank details as well to process my refund but then also they are not processing it and none of the time they are communicating any status to me and everytime i will have to call them asking for my status of refund.
                So, I’m requesting you to help me out in getting the refund amount (10, 385 rupees) because the Flipkart travel help desk team has not responding to me.

                Note: Go Air Airlines has refunded the amount to flipkart on 2nd October 2020.

                Booking details:
                Booking Id: FF[protected]
                Bengaluru-Ranchi
                Travel Date : 23 March 2020
                Refund initiation Date : 20 Dec 2020
                +2 photos
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 08, 2021
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Jan 08, 2021
                Flipkart Customer Care's response
                We will revert on it.
                Jan 08, 2021
                Updated by Ajain324
                I am not getting any communication from them even after sending so many emails. Please ask them to atleast give me any status of my issue, they are only asking for time and telling that they will revert back but never do that.
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                  R
                  roquibul7
                  Jan 7, 2021
                  Resolved
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                  Resolved

                  Address: Flipkart, india

                  Sir,
                  my name is Roquibul Alam. this morning i received 5 pcs open pack of whisper XL ultra sanitary napkins against my order of 40 pcs. Order id : Order ID - OD[protected]. The package is too small to fit 40 pcs combo sanitary napkins, mentioned above. Moreover, the package was light weight. Pictures are given below for your kind perusal. Plse take fast action against Flipkart online fraudulence . The order was under no return policy which triggered Flipkart to do this offense.
                  +4 photos
                  Jan 18, 2021
                  Complaint marked as Resolved 
                  I have been fully refunded by Flipkart a while ago. Thank you consumer forum for your fast action
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 08, 2021
                  Flipkart Customer Care's response
                  We will revert on it.
                  Jan 09, 2021
                  Updated by roquibul7
                  Flipkart gave me 10th January time period to "request return " process.

                  Jan 09, 2021
                  Updated by roquibul7
                  Here is the msg sreenshot Flipkart sent me

                  Jan 10, 2021
                  Updated by roquibul7
                  New update... Flipkart is not update pickup status although their ekart picked up the item.

                  Jan 11, 2021
                  Updated by roquibul7
                  The current status is here

                  Jan 16, 2021
                  Updated by roquibul7
                  Now this is non sense. Flipkart sent me same 5 pcs loose whisper sanitary napkins today against my order of 40 pcs. Want complete refund

                  Verified Support
                  Jan 19, 2021
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 199 for order ID: OD[protected] on Jan 18, 2021 and will reflect in your bank account by Jan 19, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
                  Jan 22, 2021
                  Updated by roquibul7
                  I got my refund completely on 19th January, 2021. I acknowledged that. Thanks forum authority for monitoring this matter.
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                    N
                    Narasimha Reddy Bommareddy
                    from Mumbai, Maharashtra
                    Jan 7, 2021
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                    Address: Hyderabad
                    Website: Www.flipkart.com

                    Dear sir/madam

                    my self Narasimha reddy. I’ve ordered Fitbit smart watch on 22nd of December 2020 from flipkart now today 7th January 2021. Till now I’ve not received my product. Flipkart people promised me 3 times 26th December, 02nd, and 6th January but there is no response from flipkart. Now they are escalating my order. I’m trying to go through legal process on both CEO Mr. Kalyan krishna murthy and Sachin bansali against this issue. Here I’m sending an attachment please go through it how flipkart cheating us. Thanking you sir.
                    +2 photos
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                      A
                      aqibkhan1802
                      Jan 7, 2021
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                      I wanted to place an order for a french press I did the payment by UPI and got confirmation but Flipkart is not confirming the order it says that payment not received yet
                      +1 photos
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                        R
                        Raj mangal
                        from Delhi, Delhi
                        Jan 6, 2021
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                        Address: Bangalore, India

                        Theres no response from company and i have complained 4 months ago

                        There is humble request from my side please do something on this note
                        Flipkart customer support has been notified about the posted complaint.
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                          A
                          amitylko123
                          from Gorakhpur, Uttar Pradesh
                          Jan 6, 2021
                          Resolved
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                          Resolved

                          Address: ismailpur behind d.a.v inter college buxipur gorakhpur

                          This is my order ID and refund reference Numbers from Flipkart
                          Order id - OD[protected]
                          Refund ID reference
                          CR20121913353710733479403

                          I had ordered an apple iPhone XR on 18th December 2020 and it got cancelled on 19th December 2020 .
                          it was the prepaid order and I had paid Rs. 43999 through my debit card then I called the customer care executive and they told me that my refund has been initiated on 19th of December 20202 and and it will be reflected in my account latest by 31st of December 2020.
                          But today is the 6 January 2021 and the refund amount is still not reflecting in my account and I have been calling the Flipkart customer care executive constantly and daily.
                          Please look into the matter and do the needful at the earliest possible
                          Thanks and Regards.

                          Vatsala Gupta
                          [protected]
                          +1 photos
                          Aug 11, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 08, 2021
                          Flipkart Customer Care's response
                          We will revert on it.
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                            S
                            sourabh9571433709
                            Jan 6, 2021
                            Resolved
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                            Resolved

                            Address: Flipkart online shopping mobile company

                            My product apple iPhone SE black 64GB Prize 28, 999 On Flipkart purchasing rate Now product purchasing rate 32, 999 And my product back panel scratch and power adapter, Earphone missingAnd flip card details dual Sim mobile and not this mobile dual Sim only this mobile single Sim my product replacement and Return Request are Flipkart concerned team rejected sir what this reason my replacement and return policy are rejected Me later three-month my problem resolving and my problem not resolved this Flipkart company company
                            +1 photos
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 08, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              anshul04
                              from Delhi, Delhi
                              Jan 6, 2021
                              Resolved
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                              Resolved

                              I am trying to make purchase but always show "transaction was declined on the basis of risk check".
                              when I call my bank they told me all are fine so, why flipkart declined my payment.
                              I am trying many times but same problem faced all the time
                              please resolve this.
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 08, 2021
                              Flipkart Customer Care's response
                              "Hi,
                              Thanks for getting in touch.
                              We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon"
                              Verified Support
                              Jan 08, 2021
                              Flipkart Customer Care's response
                              "Hi,
                              Thanks for getting in touch.
                              We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon"
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                                Kumarpatil14
                                from Delhi, Delhi
                                Jan 6, 2021
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                                Address: Sangam dist-bidar tq-kamalnagar

                                The filter is not working.So I replaced the order before 1 month till now they have not replaced the product and simply they are cancelling replacement without any reason
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  Sambaraju Kiran
                                  Jan 6, 2021
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                                  Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India

                                  Hello Team

                                  I have booked an Indigo flight thru Flipkart site (Flipkart Flights with booking ID : FF[protected] for me and my family (wife & kids - 4 members) from Gauhati to Hyderabad before lock down period. As it was lock down, airlines cancelled my flight and refunded the money of my flight on 2nd July, 2020 however the refunded money went to Flipkart account as I booked tickets from Flipkart flights sites. I have been following it with Flipkart team a number of times but they are saying many excuses and not returning my money yet. Its been mental harassment to me to call them after every 2-3 days as they are asking for 24 to 48 hours of resolution time everytime I call them. Even mail support also very bad that when I send email, after 1 day I will get a reply asking me to wait for 24 to 48 hours resolution time.

                                  Please assist me in getting my refunded money of INR 19, 884/- which is refunded by Indigo airlines to Flipkart on 02 July-2020.

                                  Regards, Sambaraju Kiran Kumar [protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    S
                                    seshubabu111
                                    Jan 5, 2021
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                                    Money has been deducted twice while placing the order on 29th December. When contacted Flipkart regarding this issue, they said they are having only single transaction which is successful at their end and there are no details regarding the second transaction with them. Further adviced me to check with Bank end to resolve the issue.

                                    When contacted Bank end they said that "Both UPI transactions have been successful at Bank Incase of non receipt of reversal / merchant still denies of having received the funds at their end, please write back to us with the merchant confirmation mail for non receipt of the funds to enable us to assist you better".
                                    Flipkart customer support has been notified about the posted complaint.
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                                      A
                                      Abhishek Aanand
                                      Jan 5, 2021
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                                      Hey, flipkart. I lost my registered flipkart number and now when i update number, OTP goes on old number. And i am not able to update number
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Pranvi Shinde
                                        Jan 5, 2021
                                        Resolved
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                                        Resolved

                                        Address: Flat. No. 305, Rohan villa, near SNBP international school,

                                        Hie my name is pranvi.
                                        My COD option on Flipkart has been blocked lately. Not because of my mistake but Flipkart's mistake. I ordered for a face wash that was not delivered on time nor could it be tracked. When called customer service he requested me to cancel the product and replace the order when my payment was already done. Hence I cancelled that order as not even customer service was sure what is to be done. There was another product at same time that I had to cancel as I was not sure I I will receive my order like another.
                                        I am a regular customer of Flipkart I almost order several times and even though my account COD is blocked.
                                        Please provide me a valid reason on this.
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 06, 2021
                                        Flipkart Customer Care's response
                                        Hi,
                                        Greetings from Flipkart.
                                        We are unable to fetch the details, Request you to share your registered contact details or order ID do that we can look inot this and assist you further. Appreciate your patience and understanding.
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