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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 798

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K
Kirti Gera
from Delhi, Delhi
Dec 22, 2020
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Address: Gurgaon

Ordered a sanitizer on 6th december, delivered on 8th december 2020. Received damaged. Informed them, the pickup guy came four times, but he denied. Now, they are not helping me out. The product was for inr 839. I would appreciate if you can help me to get my money.
Flipkart customer support has been notified about the posted complaint.
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    S
    Sirsendu Jana
    Dec 22, 2020
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    Online shopping website where sellers sels their products
    +1 photos
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      R
      R.S. Patel
      Dec 22, 2020
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      Address: CIJW SCHOOL, ITBP CAMP, NEW VENTAMURI

      Sir
      I have placed an order to flipkart for purchase of VU TV 32 inch on 9th December, which I have received on 14th December and installed it on 16th December having product Id.OD[protected], but during installation and Demo by technician I saw that sound and picture quality is very bad, remote connectivity also lost during the operation of TV. Next day I have placed a complaint to flipkart regarding this issue.
      I have received response towards flipkart that a technician will visit on 21st December to resolve your issue.
      As per message received from flipkart that a technician will visit on 21st December . I have taken 2nd half time leave from my office regarding this but technician not visited . I have again call/ complaint regarding this issue but not resolve any thing.

      Today I have facing hanging problem also in my VU TV . I have raised a fresh complaint regarding this issue to flipkart and again flipkart customer service promise me to provide technician visit on 25th December.

      Sir in between I have contacted to VU customer care also regarding this issue. VU customer care completely denied to provide any help and told that flipkart responsible to resolve your problem.

      Sir today I have asked to flip kart customer care that while this TV is in warranty period then services not provided to me . When this TV has completed it's warranty period who visited and resolve the issue.the customer care not satisfied me.

      So please help me here I want to return this TV and refund my money as soon as possible.

      Thanks
      +2 photos
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        H
        Hamid Khan1116
        Dec 22, 2020
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        Address: Jalore (Raj.)
        Website: Flipkart

        I ordered acer aspire 7 i5 9th gen laptop on 19th of december. Item even not packed yet. I need it urgently to gift someone on specific date. Please help me and dispach it asap.
        Thankyou
        +1 photos
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          T
          thehemaljoshi
          Dec 22, 2020
          Resolved
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          Resolved

          Address: Maliwada road in hanuman kaman, Near siyaram dhun mandal, Junagadh

          I ordered only one mobile from flipkart in january 2020 they cancled by order and blocked my account and emailed me this

          "We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account."

          I ordered mobile for my self but why company thinks that i am selling product I raised too many complaints but they are sending this same mail in all replies. so I am here to tell you flipkart that if you can not unblock my account within 15 days than I am going to complain against you at GRAHAK SURAKSHA KENDRA

          NOTE: [Incident: IN[protected]]
          Aug 9, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 24, 2020
          Flipkart Customer Care's response
          Hi,
          We are soirry for the trouble caused. We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.
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            U
            user_lav
            Dec 22, 2020
            Resolved
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            Resolved

            Website: www.flipkart.com

            Respected sir, I ordered an Apple iPhone XR from Flipkart on 18th december 2020 and for it paid 34699/- online through my SBI visa credit card. I cancelled the product same day and received message from flipkart stating that "₹34699.0 as refund will be added to your SBI VISA Credit Card 404745******1983 by Mon, Dec 21.".. Till now I have not received refund in my Credit card Account. I spoke to flipkart customer care. they said refund is completed from their end so ask your bank. Upon enquiring at Bank they said no such refund request received at their end. Sir, kindling help me in this matter .
            +2 photos
            Dec 23, 2020
            Complaint marked as Resolved 
            The issue resolved by today.. Called customer care of flipkart and it sent me an email asking for credit card statement so that they can further take steps to process the refund.. As the billing month was not completed hence I was waiting for the bank statment . but the very next day refund was credited back to my account...Thanks flipkart
            Flipkart customer support has been notified about the posted complaint.
            Dec 22, 2020
            Updated by user_lav
            The registered mobile number from which I ordered is [protected] with user name Kush
            The refund ID provided by flipkart for said refund is CR20121822504116859475306
            Dec 23, 2020
            Updated by user_lav
            Thank you very much sir... The refund is credited back to account today
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              A
              Arun_1216
              Dec 22, 2020
              Resolved
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              Resolved

              I have ordered from flipkart worth 439 and paid through debit card of punjab national bank but later on cancelled the order. The refund is processed by the flipkart but still not credited in my account. It's more then 20 days now.
              The refund reference number is 1720301 [protected]. kindly look into this matter and solve my problem asap.
              +1 photos
              Dec 24, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Dec 22, 2020
              Updated by Arun_1216
              Please solve it as soon as possible
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                A
                Aravindhkumar Krishnasamy
                Dec 22, 2020
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                Received damage TV UNIT while delivery itself on 21/10/2020. Rasied lot of compilent on this from day received product .still no Replacement or Refund
                Flipkart customer support has been notified about the posted complaint.
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                  B
                  Bhautik Akabari
                  Dec 21, 2020
                  Resolved
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                  Resolved

                  Address: Shop no. 13, Reshma Residency, near The Varachha co-op. Bank, opp, Vishwakarma BRTS Junction, Punagam, Surat. 395010

                  I am seller on Flipkart. I have received order in flipkart 19 dec.2020.but pickup boy not received my Pickup Product. I have try to call on Flipkart Hub In Surat But he is a not give Proper Answered.
                  Regard,
                  Kuber Enterprise.
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 24, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Feb 22, 2021
                  Flipkart Customer Care's response
                  Hi,
                  We are sorry for the trouble caused with the order ID: OD[protected]. As per the update from the team, customer confirmed that she has received the product. Hence closing the complaint from our end.
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                    P
                    Pavan Kumar Mangali
                    Dec 21, 2020
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                    Address: 2-42/1 shaikapur, zaheerabad telangana 502220

                    Amount debited in my account but order not confirmed
                    +1 photos
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                      G
                      Gable Fernandes
                      Dec 21, 2020
                      Resolved
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                      Resolved

                      Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107 Telephone: 1800 202 9898

                      I placed order #OD[protected] on 14 Nov'20 & was told delivery was on 14 Dec. On 16Dec I got a call saying order is cancelled by seller. When I checked online the product is available at a higher price. Flipkart is not ready to deliver the product even now. They have been using my funds for over 35 days now... I'm sure they have started this new SCAM to make money on interest from the advance collected.
                      What a shame... I need the order urgently I have waited for over a month.
                      Kindly help!!!
                      +1 photos
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 22, 2020
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 13221 for order ID: OD[protected] on Dec 16, 2020 and will reflect in your credit card by Dec 24, 2020. Request you to note down the ARN: 74056630352035167747015. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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                        K
                        Kaannn
                        from Powai, Maharashtra
                        Dec 21, 2020
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                        I have again received same duplicate watch of Samsung Galaxy watch 42mm LTE in a new packet for replacement of order ID OD[protected]. Refund also geting so much late
                        +4 photos
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                          S
                          Shahnawaz Alam
                          Dec 21, 2020
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                          Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

                          Dear sir,
                          i have purchased vivo v20 (midnight jazz 128gb) on 26th nov 2020 for rs.24990/- as there was one offer on sbi credit card
                          option 1 ( for emi coversion & get some discount or cashback)
                          option 2 ( one time payment on sbi credit cardand get 7% cash back)
                          basis this offer i had purchsed this mobile, when i recieved my sbi credit card statement i dint find any cashback and accordingly raised complaint.
                          Today i recieved call from one member of flipkart named ms.Gouraji hanumant naik, stating that there was no offer as such, and want proof of that,
                          basis this offer only i had brought this mobile and now these people wants the proof, this is completely fraud and cheating customer, after buying now they are coming with the explanation that there was no offer, do they think we are fool.
                          I need the cashback or take back the mobile.

                          Regards
                          shahnawaz alam
                          [protected]/[protected]
                          +1 photos
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 22, 2020
                          Flipkart Customer Care's response
                          Hi,

                          Greetings from Flipkart!

                          Order ID:- OD[protected]

                          We are sorry for the trouble caused.

                          We regret to inform you that the offer you are referring to was not applicable to for this order. However, request you to share a screen shot of the offer which was applicable for your order so that the seller can check and accordingly assist you further.

                          Your kind understanding and cooperation are appreciated.
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                            S
                            Sunil Khadilkar
                            from Delhi, Delhi
                            Dec 21, 2020
                            Resolved
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                            Resolved

                            21st December 2020
                            [protected]
                            I ordered 3 shirts for 999 +100 postage .. i found only 2 shirts and they are old ..used shirts.. I want to return it and I want my money back

                            my order id is 17DEC232
                            bar cod e WSPC[protected]
                            return address mentioned as
                            THE FASHION HUB
                            PHONE [protected] Rohini Delhi 110085
                            no one is picking up the call on that number
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Dec 21, 2020
                            Updated by Sunil Khadilkar
                            you can contact me on [protected]
                            Verified Support
                            Dec 22, 2020
                            Flipkart Customer Care's response
                            Hi,

                            Greetings from Flipkart!

                            We are sorry for the trouble caused.

                            We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.

                            Your kind understanding and cooperation are appreciated.
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                              N
                              nnagma
                              from Delhi, Delhi
                              Dec 20, 2020
                              Resolved
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                              Resolved

                              I placed an order for a smart watch on 14th September 2020 worth Rs.3999 and got a simple watch worth Rs.500 .it's been more than 2 months and Flipkart has neither provided the refund nor replacement.
                              My request is always getting rejected stating seller has refused the request.

                              As an end customer Flipkart is responsible for fulfilling my request.
                              +3 photos
                              Aug 9, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 22, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
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                                S
                                Shrey S
                                Dec 20, 2020
                                Resolved
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                                Resolved

                                Website: www.flipkart.com

                                I ordered Ultimate Nutrition Prostar but the product I received is not original. It is a fake product. While I made a refund request, the pick up guy refused to pick the product saying we don't pick supplements. While talking to the customer care they are just saying we will resolve your issue please cancel your return request and again register a complaint after 24 hours. And finally they cancelled my return request.
                                +1 photos
                                Dec 26, 2020
                                Complaint marked as Resolved 
                                After some time they refunded my whole amount.
                                Flipkart customer support has been notified about the posted complaint.
                                Dec 22, 2020
                                Updated by Shrey S
                                So this time after reopening the refund process and every other issues being cleared, the ekart delivery man has cancelled the pickup all by himself without even calling or visiting the adress. I don't understand why they intentionally want me to accept this fake product.
                                Verified Support
                                Dec 27, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                So this time after reopening the refund process and every other issues being cleared, the ekart delivery man has cancelled the pickup all by himself without even calling or visiting the adress. I don't understand why they intentionally want me to accept this fake product.
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                                  A
                                  Aj11aj
                                  Dec 20, 2020
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                                  Website: Flipkart.Com

                                  I ordered a mivi duo pods M80 earphone. The product was not working from the time of delivery so i requested a return for the product.but more than a month passed but the product is not picking up yet and there is no return yet
                                  +2 photos
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                                    S
                                    Shashidharkandala
                                    Dec 20, 2020
                                    Resolved
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                                    Resolved

                                    Hi Team,

                                    I would like to apologize on my trend in Flipkart I was not deliberately done this from my end.

                                    The products ordered are solely not for reselling purpose I live in a big family and I was the only job holder.

                                    I noticed my orders for mobile category are only getting cancelled and I am okay with it now after knowing your terms lately, So I before loged a concern with Flipkart team and they blocked my account with reason of trend in orders. Instead you would have let me know your terms i would happy to accept and bound within.

                                    Now the requirement for mobiles in my home are fulfilled.

                                    I was an HAPPY Active Flipkart plus customer opted in with all of your services

                                    Mobile: [protected]
                                    Email: [protected]@gmail.com

                                    Please consider my humble request to unblock my account.

                                    I hereby acknowledge your terms and conditions and promise not to repeat the same trend in future.

                                    I liked all your decent discipline timely customer services provided by your team and want to continue my journey with Flipkart again.

                                    Note: I have only one mobile number no any alternative numbers, please reach out to me on this number [protected] anytime for any more further information required from my end.

                                    Many Thanks,
                                    Kandala Shashidhar Reddy
                                    [protected]
                                    +1 photos
                                    Aug 9, 2022
                                    Complaint marked as Resolved 
                                    Thanks https://www.consumercomplaints.in My account was unblocked, I got access to flipkart pay later and gift cards too ...
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 21, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Dec 23, 2020
                                    Updated by Shashidharkandala
                                    Hi Flipkart Team,

                                    Please let me know if there is any update on this regard.

                                    Request you to explicate and expedite Asap.

                                    Because I am missing a thon milestone every month ordering for becoming valuable customer.

                                    Best,
                                    Shashidhar
                                    [protected]
                                    Dec 30, 2020
                                    Updated by Shashidharkandala
                                    Friendly reminder / follow up
                                    Aug 09, 2022
                                    Updated by Shashidharkandala
                                    Thanks consumercomplaints.in

                                    My account was unblocked, I got access to flipkart pay later and gift cards too ...
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                                      S
                                      Subrahmanyam Vadlamuri
                                      Dec 20, 2020
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                                      I made 6 order placements on the Flipkart site on 29th November onwards one order already reached me. Remaining 5 orders I was cancelled them due to courier problems. 4 refund amounts are credited to my bank account. One order refund amount didn't credit in my bank account. But Flipkart said that your refund was already processed. 1 order refund not credit in my account. Please help me. Sir
                                      Flipkart customer support has been notified about the posted complaint.
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                                        S
                                        sur.k
                                        Dec 20, 2020
                                        Resolved
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                                        Resolved

                                        Defective product sent but still not replaced

                                        My order id is OD[protected]. A defective microwave was delivered to me and my old microwave was taken. Till date, the defective microwave has not been replaced even when I have forwarded images of the delivery report and installation service report which clearly says that the microwave is faulty. Their service is pathetic. Amazon would never do such thing. I have a one year old baby and it's winters in Delhi but Flipkart has left...
                                        +1 photos
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