Flipkart Complaints & Reviews

I Booked A Ticket from Flipkart, But ticket was Cancelled through Airline they Initiated The Refund and Even Mailed Ne Tax Invoice for The Refunded Amount. But After Several mails and Calls to Flipkart there is no reply or action.

Flipkart Incident No. IN[protected]

Flipkart customer support has been notified about the posted complaint.

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The request for cancellation of my flight booking with Booking ID FF[protected], placed on Nov 12, 2019, was canceled on Dec 17, 2020, after a period of more than one year. Even after taking a noticeable period for cancellation, a refund of ₹14425.0 is still held up by Flipkart.

In this regard, Customer care was contacted several times, and they were found to be clueless about non-refund which creates doubt on Flipkart's sincerity for refund.

It is requested to escalate the issue to the higher-ups for early resolution of the issue.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

Flipkart Customer Care's response We will revert on it.

Jan 13, 2021

Updated by asaxena156 No updates received regarding the refund till date.

Jan 21, 2021

Updated by asaxena156 The issue is still ignored by Flipkart!

Feb 01, 2021

Updated by asaxena156 Called customer care numerous times and on each occasion, they repeatedly told me to wait for 24-48 h!

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I played Flipkart games on 30/12/2020, 31/12/2020, 01/01/2021, and won Flipkart supercoins
But these supercoins are not credited yet
My mail id is
[protected]@gmail.com...

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Hi Friends,

I have purchased a chair from FlipKart.If we sit on the chair and lean back we are falling down.I donot know what quality check measurements are taken by flipkart.This is one part.The majot thing is when we raise complaints regarding this there is no response from the
team.

I have raised complaint on Order ID:OD[protected].When we raise any complaint for the refund, they are raising tech visit.But no one is coming to visit and check the product and after 1/2 days they are cancelling the visit.We have raised complaint multiple times and the same thing was repeated.They are not at all bother about customer and very worst services.

Please donot buy products from flipkart.
Amazon is far way better than flipkart compared to quality and the return policies are hazzel free.

Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

Flipkart Customer Care's response We will revert on it.

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As per Flipkart policy I can cancel the product of not shipped. But the cancel button is not visible below the item in My Orders page.

After raising the issue they said that I can not cancel the item after 24 hours of order placed.

It is not written anywhere on the product description or delivery information.

I have also reached them via Twitter and got the same response.

Aug 14, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

Flipkart Customer Care's response We will revert on it.

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Address: Flipkart india

Flipkart is fraud and cheater. I made purchased adda52rummy voucher using 50 supercoin and they given me invalid coupon code. I wanted to made complaint but they denied the request to call.
I contacted to adda52rummy also but they told me that Flipkart is responsible for this.

I would like to give My contact informationwant but the comment is public. So, i kindly request to Flipkart that if you are not cheater/fraud then either refund my coins or give real code.

I know fraud Flipkart will do nothing.

My work is just aware to be alert from Flipkart india mcbc.

Aug 11, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jan 02, 2021

Updated by Gambling Badshah OFFICIAL This happened with me twice back to back.
I made purchased only two times on Flipkart. Both time they cheated me.

Verified Support

Jan 04, 2021

Flipkart Customer Care's response We will revert on it.

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I had placed an order for 3 units of Milo weighing 400gms each. The order ID is OD[protected]. Today I received the order. After cleaning the packaging, I opened it only to find one unit of Milo weighing 400 gms. But all the three units have been marked delivered. I immediately contacted the customer support and spoke to them. They have marked it under "refund requested". I don't know what will happen going forward because in all these years I've never face this issue from Flipkart. I've ordered two phones, a laptop and many other things and never have I faced this issue before. I had ordered this for my mom and this is the first time she is using Flipkart as Flipkart grocery is not serviceable here. So I had ordered it from Food&more section.

Jan 2, 2021

Complaint marked as Resolved

They just refunded the money for the two missing products.

Flipkart customer support has been notified about the posted complaint.

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I didn't get my refund from Flipkart to my union bank account

Flipkart customer support has been notified about the posted complaint.

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Address: Everywhere

Website: Flipkart.com

I ordered a smart phone and cancel it after one days payment should be reflected in my account within 7 days but it's been a year and they have not sent the money to my account they are saying we have already sent it but there is no payment in my bank account they have cheated 7200 on me

Flipkart customer support has been notified about the posted complaint.

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Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

I raised cancellation request on 29 Dec 2020 for my flight ticket ( Booking Id - FF[protected]) travel date of 3rd Jan 2021. I received confirmation email from Flipkart on 29 Dec 2020 informing me that the cancellation request has been processed on 29 Dec 2020, to the airline. On 31st Dec 2020, i received an email from Flipkart informing me that cancellation request has failed. As a result of this action from Flipkart, i am unable to get the refund for my cancelled ticket which i should have got as per the cancellation policy for cancelling the flight ticket on 29th Dec 2020.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

Flipkart Customer Care's response We will revert on it.

Verified Support

Jan 04, 2021

Flipkart Customer Care's response We will revert on it.

Jan 08, 2021

Updated by userpradeep Flipkart is running away from its responsibilities. They are yet to refund the money based on the cancellation request made on 29th Dec 2020. Flipkart have a poor and inefficient system due to which the cancellation request made can get rejected.
When I raised the cancellation request to Flipkart, I got confirmation email from Flipkart. In this confirmation email, I was informed that the cancellation request was processed to the airline. 2 days later after getting the confirmation email, Flipkart sends an email informing me that the cancellation request has failed. Post this, Flipkart customer executive will ask customer to raise a new request for cancellation. This delay in processing the ticket cancellation results in additional cancellation charge. Flipkart is not accepting to bear the additional charge due to delay in cancellation from their side. Thus customer ends up losing extra money for the ticket cancellation.

I pray and hope no other customer goes through the trouble which i am going through.

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I was placing and order in flipkart by upi and the amount got debited but flipkart dint confirm my order. What am I suppose to do now? The money got debited but order isn't placed. I always loved flipkart but this thing upsetted me

Flipkart customer support has been notified about the posted complaint.

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Hi I am watching videos on flipkart and answering the quiz answers correctly for which I am getting super coins. These were credited immideatly but on Dec 31 they were not. Please check as next day also they were not credited. please credit my super coins. Thankyou.

My email [protected]@yahoo.com

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Address: Gaya bihar

I had ordered a shoe from Flipkart and the year of the shoe was bad, so what I had came on 15 December and I gave it poorly, then immediately put a request for it back. You told me that your product is on 22 December Will pick up but then it was canceled on 23, then I returned it on 24, then it was given that by 31st December you will have your pick up but what will be taken back today is 1 January but the return has not gone Ajay Damani If you will not return, where will the money be returned, just my intention to supplement it was that I have the product which is bad, then please take it back and give me my money thank you
Name-sanu sinha
[protected]@gmail.com
Mobile-[protected]

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Address: Online e commerce website Flipkart.com

I ordered Samsung galaxy active watch 2 and today got delivered a Chinese watch..
With no branding, no user manual, no actual boxing, no logo while bootup.
Overall a pathetic experience.

I can't expect this from flipkart.
Where I paid approx 18000 and what they sent is a fake product.

Luckily I made the unboxing video as well as having the pictures which confirms that it's not a genuine Samsung watch.
Let's hope I get what I deserve.

Aug 14, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jan 01, 2021

Updated by koushikMondal Can I expect some help on above

Verified Support

Jan 04, 2021

Flipkart Customer Care's response Hi,
Thanks for writing in. We'd like to inform you that we are unable to find your order ID with the given details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.

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Address: Bangalore

I booked a round trip ticket in the month of April from air India airline via Flipkart travel with PNR no SPJBXS. Unfortunately, the airline cancelled the PNR in view of COVID-** pandemic and subsequently, processed the total refund to Flipkart as they mentioned, also the modification which I have booked and paid through my card I received the payment from airlines. I have called and mailed the Flipkart travel customer care multiple times regarding the same but their actions are unfruitful as they are unable to cancel the ticket and process refund. I don’t understand why flipkart is playing such a cheap trick after I have provided them with adequate proof of the cancellation of PNR by the airline, but still there is no positive response from Flipkart travel. I have been waiting for my refund since past many months and it has been really frustrating and irritating. I have been mentally traumatized with persistent fallacious responses from Flipkart travel. Please help me.

Aug 20, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

Flipkart Customer Care's response Hi,
Thanks for writing in. Request you to share the booking ID so that we can look into this and assist you further. Appreciate your understanding.

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A

ahmedimpact

Jan 8, 2021

Booking ID: FF[protected], e after sharing the information provided by the airlines you have not resolved my issue waiting for your call. Please call me on [protected].

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Address: A-302, Basera Society, New Diwanman, Near Blue Mount Apt., Vasai West - 401202

I have a e-gift card from my organization Kale Logistics but while adding the gift card i am getting an error "this card belongs to a wallet and direct transaction are not allowed on this card.
trying to connect flipkart customer care it says all executives are busy try after sometimes and get disconnect every time.
and it is valid till 29-Oct-2020.
please help.

mobile : [protected]
email : [protected]@yahoo.com

Aug 14, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2021

Flipkart Customer Care's response We will revert on it.

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I was earning good money from Flipkart Affiliate in the 2016 to 1027 period. But later it went down due to some personal reasons. Recently I started everything again and trying to get back.
From May to October the total earnings was 27000.
On November first week I updated my bank account details, but they didn't verify it that month, so I dint get payment. by that time, account approved was around 12K.
I was supposed to receive that money this month.
After an Email they verified my new bank details and the account is now "verified". Usual payment date was 28th, but I didn't get payment on 28th.
But for every email they are giving the same response - "Your payment is on hold with the finance team, It will be processed shortly. We will let you know once your payment is processed. "Without any reason ?
It is not easy to earn this much from Flipkart or any other affiliates!
I dont know why they are hurting my trust on them.
Affiliate ID: sthachilo
Email ID: [protected]@gmail.com

Aug 12, 2021

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2021

Flipkart Customer Care's response We will revert on it.

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S

Shijil Thachilodi

Jan 31, 2021

One month passed since the incident. Still no payment. I usually get payment on 28th of every month, today is 31. I have been contacting them multiple times via Email, one Email said I will only receive payment next month - without any reason. Other Emails said "You payment is being processed and you will receive it by the first week of next month." But they did not processed the payment yet.
Account is verified and even the Non-GST Declaration form is approved. There is nothing pending still they like to hold the payment.
This money is very important for me this month, I dont know why flipkart is showing this unprofessional practice to me!

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I placed an order of samsung galaxy A21s on 18th December 2020 and make a online payment it shows that my product delivered me by 25th December 2020 but unfortunately my product not delivered on 25th when i complained flipkart about this then they told me to some uncertainty there is delay in your product delivery and we deliver this to you by 31st December 2020 for sure. But now today on 31st they mail me to cancel the order now what kind of service is this i doubt, i sold my old phone in between this and now i gone through lots off. Now who is responsible for my losses and my phone i sold my old phone and don't get new thankfully to the flipkart!!!
So i want to take an action against this
Please help me out
Thank you

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I am being harassed at the hands of flipkart for my Order ID: OD[protected].
You can find attached the “10d return policy” of product & 3 rejected return IDs. There is no requirement for personal ID for return.

In my 3 long RECORDED calls and an email (also attached) I have continuously been told that “if I don’t give personal ID, product won’t be returned”. I have recorded call too. It is illegal to ask me for my ID AFTER my purchase. If I had been provided this information beforehand, I would have not placed the order. I want my return to be processed without ID requirements.

Flipkart customer support has been notified about the posted complaint.

Jan 08, 2021

Updated by !Sangita! The issue has still not been resolved. it is above 2 weeks!

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!Sangita!

Jan 1, 2021

Now they have cancelled my return request for the fifth time and despite having mentioned in the conversation with customer care, they have not extended the duration of return even though the delay has been caused by them due to coercing of customers to give personal ID. So now not only have they harassed me by asking illegally to show my ID, they have also closed my chances of return

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!Sangita!

Jan 8, 2021

The issue has still not been resolved. The order has still not been returned and my money is being wasted.

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Mera mobile number [protected] ko block kar diya gaya hai . Reason me highly number of return ed ke karan but flipkart ka koi return boundaries nahi .na pahle kuch information diya gaya or mumber ko block kar diya gaya m.ujhe is number [protected] ko unblock karana hai

Flipkart Complaints & Reviews

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Refund not received due to cancellation of my flight by flipkart, playing cheap trick

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E-Gift Card Error

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Flipkart Affiliate Not Sending Money

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Again happened ====Product not delivered

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Asking for personal ID for return

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Mera number 7004720361 ko block kar diya gaya hai.

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