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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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N
Nagaraju Gundu
Dec 17, 2020
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Address: Flipkart online store

Expected deliver of my order OD[protected] was on 26th Oct, 2020. But not yet delivered. status of the order is showing shipped on 24th Oct, 2020. Spoke to customer care and raised complaint but no use with that.
+1 photos
Flipkart customer support has been notified about the posted complaint.
Dec 17, 2020
Updated by Nagaraju Gundu
After raising this complaint got call from flipkart [protected]. Laterally he is uneducated and couldn't even speak a single word in English then he disconnected the call and switched off his phone

Expecting my order to be delivered
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    F
    Flying M Vlogs
    from Delhi, Delhi
    Dec 17, 2020
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    My od - OD[protected] is not getting shipped and tracking is stagnant for days. Please resolve thus
    Flipkart customer support has been notified about the posted complaint.
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      R
      Raj mangal
      from Delhi, Delhi
      Dec 16, 2020
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      Address: Flipkart Bangalore, India
      Website: Flipkart

      I want my money
      Flipkart customer support has been notified about the posted complaint.
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        M
        megha_yadav
        Dec 16, 2020
        Resolved
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        Resolved

        Flipkart Pay Later Unethical Behaviour

        Hello...
        I am Megha. I have activated flipkart pay later on my account. I have paid the sum of Rs.1994 on 30/11/2020. The amount is being deducted from my bank account. Since i had made a payment through google pay, it clearly states the amount is being received by flipkart and even my passbook entry shows the transaction was successful. Even after sharing UPI ID, Google Pay transaction ID, it is not updated on flipkart. I am totally...
        +2 photos
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        C
        Capt. Manoj
        from Powai, Maharashtra
        Dec 16, 2020
        Resolved
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        Resolved

        Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

        I have ordered a Dell laptop worth Rs.36, 890/- through online payment from my Bank account on 13/11/2020. They were suppose to deliver it on 20th Nov. However every week they sent a msg that delivery delayed by another one week. subsequently on 3rd Dec have cancelled the order sighting too much delay where they sent a message that amount will be refunded on 14th Dec but have not received the same and their customer care says they are looking into the matter.

        Kindly help me out and also would request to investigate the same as they must be playing this game with lakhs of people by holding their money in Crores and utilizing it somewhere else. It may turn out to be a big scam too.
        +5 photos
        Aug 13, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Dec 18, 2020
        Updated by Capt. Manoj
        Received refund, Thanks
        Verified Support
        Dec 19, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          Z
          zinings87
          Dec 16, 2020
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          I have ordered a safari bag. And I got used bag. I raised a returned request but wishmaster did not take the parcel. They simply come and told this is used one that's why he didn't pick up the products. I am very much frustrated no help from flipkart. OrderOD[protected]. I want refund. Very pathetic service from flipkart and ekart aslo
          Flipkart customer support has been notified about the posted complaint.
          When will I get refund?
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            S
            Susheel Korrapati
            Dec 16, 2020
            Resolved
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            Resolved

            Hello..
            This is susheel Kumar Korrapati.
            I have ordered Yonex Voltric 0.7 dg badminton racket on 12th dec 2020 and received my order on 15 dec 2020 which worth 2599.
            But in the package i have received different brand racket. The product which I received is ADRENEX R501 brand which worth 899 and surprisingly they have attached the price tag and labels of Yonex Voltric 0.7 dg on tha ADRENEX bag. I have attached files for the reference. Please check and let me know if you want more details
            +2 photos
            Dec 18, 2020
            Complaint marked as Resolved 
            Flipkart was responded after my complaint and resolved my issue. Thank you
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 17, 2020
            Flipkart Customer Care's response
            We will revert on it.
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              A
              ark116645
              Dec 16, 2020
              Resolved
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              Resolved

              Flipkart block my account from getting rewards which i have earn by playing flipkart games and video like
              1. Fake or not fake
              2. Daam sahi hai
              3. Prize wali pathshala and etc.
              In this games i have won gift voucher and coins. After winning the block my account saying suspicious activity detected. Please solve my problem
              Aug 6, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 17, 2020
              Flipkart Customer Care's response
              Hi,

              Greetings from Flipkart!

              We are sorry for the trouble caused.

              We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.

              Your kind understanding and cooperation are appreciated.
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                S
                Sahildhankhar
                Dec 16, 2020
                Resolved
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                Resolved

                My refund amount is not credit in my bank account.

                Iam purchase a bag or watch from flipkart. And Iam return both the order to flipkart. Product is not good quality. Then Flipkart accept my return request. Or flipkart Refund is Initiated in my bank account. 1st Order Amount is initiated 28 November 2020 .And Completed standard banking procedures this amount is credit 10 December 2020 to your bank account with Reference No.766510333047807145376. Accepting payment by Bank. But Not Credit in...
                +2 photos
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                S
                Solitary Kid
                Dec 16, 2020
                Resolved
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                Resolved

                Flipkart doesn’t recognise my phone’s imei number when i enter the same for exchange. It shows error: ‘entered imei number did not match with selected brand and model’.
                I had purchased the same phone from flipkart itself and it doesn’t recognise now!! I’ve checked online for my phone’s authenticity using imei number and it appears clean. I don’t see any other reason why it is not recognising. Please check and let me know. My flpkart id: www.[protected]@gmail.com
                Email: [protected]@gmail.com
                +1 photos
                Dec 16, 2020
                Complaint marked as Resolved 
                Fixed
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Akkuaks
                  from Delhi, Delhi
                  Dec 16, 2020
                  Resolved
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                  Resolved

                  My name is Akash Kumar Gupta. I have done a bill payment of rs 699 and 880 on 28/11/2020 through flipkart.in app which was cancelled but flipkart was deducted from my pnb atm/debit card. Instantly flipkart.in initiated my refund amount rs 699 and 880 from their side which is to be credited in my account on 28/11/2020. I did not recieve refund. I called flipkart customer care and they told me that i had to send charge dispute form to pnb but this facility is not available on pnb site. So i request pnb officials to credit my refund amount

                  Refund Reference #
                  Rs 699 is P2011280506364926795454
                  Rs 880 is P2011281353497999272348
                  Thank you sir
                  +4 photos
                  Aug 12, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 17, 2020
                  Flipkart Customer Care's response
                  Hi,

                  Greetings from Flipkart!

                  Order ID:- OD[protected]

                  We are sorry for the trouble caused.

                  We would like to inform you that the seller has confirmed the refund of Rs.699/- and Rs.880/-, has been completed on November 28, 2020, which should have been reflecting in the source account by December 09, 2020.

                  However, if the refund is not reflecting in the source account request you to contact the bank along with the below reference number for further assistance.

                  Bank reference number:- P2011280506364926795454 and P2011281353497999272348

                  Your kind understanding and cooperation are appreciated.
                  How many times i contact to bank atleast 5 times am visit the bank and distance me to bank was approx 12km now am out of city for my job. Last night i call pnb customer service they told me contact to merchant.also they send me mail that i show you. Bank not cooperating with me so what can i do.

                  Refund related till no one resolve it - Comment #3776109 - Image #0
                  Amit Tiwari's reply, Dec 18, 2020
                  Hello brother provide them bank statement in which you have transacted to till date and send them through app or website's contact us option . I have suffered from this more than 15 days but I get my refund yesterday of 11, 999/- Rs.
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                    P
                    pulkit136
                    from Delhi, Delhi
                    Dec 16, 2020
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                    My account is showing doesn't exist but i already logged in my phone but when i try to reset password then its showing and I can't access my account
                    Flipkart customer support has been notified about the posted complaint.
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                      B
                      bhakti somani
                      from Delhi, Delhi
                      Dec 16, 2020
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                      On 15th Dec 2020, I played quiz time at 10 PM . I answered all questions correctly and my scored was 1086. The people who had 1085 score won gifts . Now I am not able to access my Game zone in Flipkart . I can't claim any rewards. Please help me out.
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        V
                        Vinodha V
                        Dec 15, 2020
                        Resolved
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                        Resolved

                        Address: #18,First Floor 2nd cross,Kaveri layout,Vijayanagar 3rd Stage, Mysore
                        Website: www.flipkart.com

                        Please reactivate my account when I try to reactivate with my phone number (I don't have email account) it says contact customer support

                        My phone number:-[protected]
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 16, 2020
                        Flipkart Customer Care's response
                        Hi,

                        Greetings from Flipkart!

                        We are sorry for the trouble caused.

                        We would like to inform you that your Flipkart account registered with the mobile number [protected], is active and you may login using your credentials via website, M-site or mobile application.

                        Your kind understanding and cooperation are appreciated.
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                          A
                          Amit Tiwari
                          from Raipur, Chhattisgarh
                          Dec 14, 2020
                          Resolved
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                          Resolved

                          Website: www.flipkart.com

                          I have purchased a mobile on 30th of November 2020 ( 30/11/2020) which is Realme 7 Pro at Flipkart, I have paid 21999/- INR for this mobile in which 10, 000 /- INR paid by my Flipkart wallet and remaining 11, 999/- INR paid by my axis bank account . Due to some personal reasons, I have cancelled the orders item's before delivery date ( on 1/12/20), so that 10, 000/- INR credited to my Flipkart wallet on same day i.e. 1/12/2020 but for remaining amount 11, 999/- which is deducted through my Axis bank account the date was given 11/12/2020. On 11/12/2020 they have updated that they have paid 11, 999/- INR to my bank account and that some of rupees credited to my axis bank account on 11/12/20 at 1.30 - 2.00 PM . When I saw this message I checked my bank account but not a single rupees is credited to my account by Flipkart seller . Then I have contacted to their customer support they told me to send PDF copy of my bank account, So I have send them bank statements in PDF form In which transaction date with time and till 11/12/2020 my all statements clearly mentioned, today on 14/12/20 I received a mail from Flipkart that my problem is resolved but still my I haven't received my refundable amount 11, 999/- INR . After sending more than 10 mails to their respective customer care id and in website chat and contact us option, they are saying we still haven't received PDF copy of my bank statements, how it is possible that attached PDF file showing to other receiver but not to Flipkart service and technical team? Customer care executives are unable to tell any contact email - id, what is going on don't know but I am facing refund related isssues from last 8-10 days and they have not given solution till date. ( I have attached the screenshots of mail which I have sent, you can see clearly attached files are visible)
                          +7 photos
                          Dec 17, 2020
                          Complaint marked as Resolved 
                          Finally I got my refund back, Thank you
                          Flipkart customer support has been notified about the posted complaint.
                          Dec 16, 2020
                          Updated by Amit Tiwari
                          After so many mail written to customer care of Flipkart, I received a mail that their email id is not working and also customer care executives are unable to provide any email id of Flipkart . It is amazing such a big group has no email id to contact. ( attached screenshot of mail )

                          Verified Support
                          Dec 16, 2020
                          Flipkart Customer Care's response
                          Hi,

                          Greetings from Flipkart!

                          Order ID:- OD[protected]

                          We are sorry for the trouble caused.

                          We would like to inform you that the seller has confirmed the refund of Rs.11, 999/- and Rs.10, 000/-, has been completed on December 02, 2020, which should have been reflecting in the source account by December 11, 2020.

                          However, if the refund is not reflecting in the source account request you to contact the bank and raise a charge back for further assistance.

                          Your kind understanding and cooperation are appreciated.
                          Dec 16, 2020
                          Updated by Amit Tiwari
                          You have not refund 11, 999/- INR to my axis bank account, I have already provided you my bank statements more than 10 times. If you paid kindly provide me the transaction number . I have already contacted bank and they are saying no payment comes from your side.
                          Dec 16, 2020
                          Updated by Amit Tiwari
                          Where you had refund, It is very shameful that you are giving wrong information here . Here by I am attaching my bank statement.

                          Dec 16, 2020
                          Updated by Amit Tiwari
                          On 11/12/2020, I have got only one payment of 5000/- INR from my zerodha trading account so don't give wrong information here. I have provided the proof of my bank statement which clearly shows that no payment refund by you and here you are providing wrong information, it is very shameful. Why not you provide me the transaction number of payment which you are saying you have refunded?

                          What a fraudsters these flipkart people are...damn!!!
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                            M
                            Md Khalid Anwar
                            Dec 14, 2020
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                            Address: 101, Chakrahmat
                            Website: www.flipkart.com

                            Good evening sir,
                            I am Md Khalid Anwar, I was paying an electricity bill on 12th december through flipkart and bill was not paid and I am not get refund still now. Please solve my problem as soon as possible. I will be very thankful of yours.
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              sunkara saikiran
                              from Powai, Maharashtra
                              Dec 14, 2020
                              Resolved
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                              Resolved

                              My order id:
                              OD[protected]
                              is not placed
                              but money is not refunded
                              +1 photos
                              Dec 15, 2020
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
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                                S
                                Sumanta Parida
                                from Powai, Maharashtra
                                Dec 14, 2020
                                Resolved
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                                Resolved

                                I have JBL Live 650BT (Voice-Enabled Active noise cancellation Bluetooth Headset) But the Wrong Product is received I made a return request for 22nd Nov still now not taken the product by Flipkart, I have already a payment.

                                Flipcart is playing me, Suddenly Blocked my Flipcart account I can’t check the return status, I don't know who is help me, Please Help me
                                +3 photos
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 15, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  T
                                  Tanya Gajra
                                  from Powai, Maharashtra
                                  Dec 14, 2020
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                                  I shipped 3 Gold Coins to the customer and customer returned fake coins. Claim got approved but the amount settled is only for 1 product and for rest two they claim its closed and settled.
                                  I have been writing to them through various medium but they have turned deaf.
                                  Order Id:OD[protected]
                                  Claim approved id: IN[protected]
                                  total order amount was rs.134085. payment ref no. NFT[protected]GN00224XXXXXXX dt:6/3/20 received rs.44248. NFT[protected]GN00216XXXXXXX dt:28/2/20 deduction charges rs.-3507.786
                                  Packaging and return received link .
                                  https://www.dropbox.com/s/mynn6f3jei7kf2n/OD[protected].mp4?dl=0
                                  https://www.dropbox.com/s/mg2ynsutv664jqn/OD[protected]_Return.mp4?dl=0
                                  +3 photos
                                  Flipkart customer support has been notified about the posted complaint.
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                                    R
                                    rehman natekar
                                    from Powai, Maharashtra
                                    Dec 14, 2020
                                    Resolved
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                                    Resolved

                                    Address: b-109,kaka manzil at kaka nagar kausa mumbra dist thane 400612

                                    Very much hurt full to draft this mail, order diesel watch and got this 10/- watch, this is big fraud with some unknow source, however we believe in ekart and flip kart, and i have also paid 1699/- for this 10 rupeees watch which is very much annoying, i have attached your bill and watch pics please look in this and refund my money as soon as possilbe else your reputed company name will be vanish, this a big scam for common people like us please forward this and stop taking order from them,
                                    +2 photos
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 15, 2020
                                    Flipkart Customer Care's response
                                    Hi,

                                    Greetings from Flipkart!

                                    We are sorry for the trouble caused.

                                    We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.

                                    Your kind understanding and cooperation are appreciated.
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