Flipkart Complaints & Reviews

I had bought a marq washing machine from Flipkart on 18th January 2020. It got complaint after 3 months o[censored]sage and i struggled a lot to get the warranty and the service people told its not possible to repair, finally they decided to take the product back and refund me the full amount, finally after a lot of struggle for almost 6 to 7 months they picked up the product on 15th December 2020, But i didn't get the refund till now ( 09/01/2021 10 pm post time. ).
I had used Flipkart pay later for the payment and later cleared the bill. i contacted the customer service multiple times and they sent me mail saying it will be resolved within this time back to back but i haven't got the amount till now.

I have all the proofs of this complaint attached here.
amount is 6499/-

Today when I tried to login into my account, I found my account has been blocked due to the high number of return requests. How should I proceed with this?
How should I know that I have crossed the number of return requests? You should have given a valid prior notice to inform the customer concerning this. This kind of behaviour from flipkart is unacceptable and ridiculous. When I have gone through, I got to know that Flipkart has done this to many customers which is totally unfair. You should respect your customers and always be helpful to them. Because of them, Flipkart is earning profit and people like you are getting work to earn. If they decide to boycott then you won't be in a position to help yourself. There are several other options available for purchasing online for customers but for you only one campaign against you is sufficient. So, Do needful.. I also have an option to go consumer form with several other people because your return policy doesn't talk about the limited number of returns and also look to start a campaign against Flipkart at all cost if these kind of problems continue.. Hoping to get positive response and put on return policy that how many times a customer can place a return request?..
registered email- [protected]@gmail.com

Seller has repeatedly sold twice fake and duplicate sd card of 128gb . Even after first replacement I have got fake as card second time . I have asked flipkart to replace my product immediately or refund my amount. This time i will not return back product as this is the only proof can be given from my side. Even flipkart customer care not supporting customer andis involved on selling fake products

Sir mane flipkart se 22 tarik ko do fon oder kiye the or uske baad mane oder ko cancel kr diya tha or mere a/c se 500 and 500 rupay dedeut hue the jiska refund muje 01/01/2021 ko hona tha uska refund muje nhi mila . i want my money back. dont dare again to do this

name : DEEPAK
DATE OF INCIDENT: 22/12/2020
PNB DEBIT CARD NO: **1301
MOBILE NO. [protected]
EMAIL ID: [protected]@gmail.com

I have made an order (OD[protected] of women Flying machiner flipkart. The product I got was not fitting properly, so I made a return request. The request was cancelled by the seller and also my account was blocked. I complaint this to customer support and they told me that they will escalate this issue. Also, promised me that my recent order will not be impacted and they will be delivered on promised date. But today I got a mail that my those order was also cancelled. Now as those were purchased through gift card I will not able to get the gift card amount back as it is in my account which is blocked.

I would like to highlight that this seller is a complete fraud and it is impacting your reputation.

I called several times to customer support but I got no response. Please either unblock my account or transfer the gift card amount to my wife's flipkart account. I am not seeing any fault from my side. As a customer I have full rights to return a product which is wrongly delivered to me.

Please look this on priority and provide a genuine solution.
Account blocked and recent order cancelled
Neha

I am Tapas Kumar Nayak a customer of Flipkart. I have to pay for Myntra early access membership fee Rs.99/- which should be deduct from my Flipkart Pay Later service. I have paid for myntra membership by my Paytm account, the order number is [protected], service provider IDFC First Bank Ltd carrying the Policy No. 26599670. But the link for this payment sent by Flipkart Pay Later Service amount was Rs.1098/-. It is totally intentionally fraud by the authority named Nilofer Jaan against me. That is why I had complained on 8th January 2021, but the authorities didn't reply back. They are not receiving any complaint and harassing mentally by threatened legal action will taken against me via email. Therefore I request you kindly for proper investigation on this matter and take strong action against the company Flipkart for which I shall be obliged.

Booking Id: FF[protected]

I booked a ticket through flipkart from Hyd to Ohio and cancelled the ticket due to other reasons, I spoke to multiple people to cancel my ticket and also went on the flipkart account and cancelled the ticket and till date it says cancellation pending(Its been a month). The response is been very bad and every time I talk to a representative they either ask me to talk to the airline service or try to give some random answers but never solve the problem.

Kindly look into this and solve the matter as soon as possible

Dear all,
I request everyone to spend one min to read this post so that u will not come to this place like me as now and don't get cheated.
I have ordered a refrigerator from flipkart for my cousin marriage as gift but unfortunately what they delivered is a defective product I have raised a return requested and after a lot of follow-ups I finally got replacement on Jan 3rd . Again it's defective product what they gave me as replacement from then my issue is kept unresolved and days are going nothing changes...I lost my patience lost my cool because of flipkart and also facing embarrassing situation infront of my family beacuse of giving this defective refrigerator as gift from flipkart and not yet resolved yet. Ive really appreciate AMAZON in this case they never let the customer issue unresolved not more than 5days hats off AMAZON . Sorry for choosing the wrong platform. Readers please don't buy anything from flipkart they don't even bothered about customer satisfaction they work as they wish. Completely disappointed.. It's almost a month time my 11000 rs. Staying in cousin house as useless gift . Thanks to flipkart for giving me this wonderful experience.
Order ID - OD[protected]

Dear Team,
This is to bring your light on my recent order for iPhone XR Order id OD[protected]
Inspite of the actual phone some diffrent damge was delivered in the box of XR
I’ve generated the return request for the same would require some strict action for the same for the culprits

Hope my return amount or replace product will be processed quickly

Or let me knw if any FIR required
Whole vedio is shoot of the opening of package

Iphone Fraud
Flipkart supporters is not calling or mailing me. I am not getting any response from Flipkart anymore. Now I am doing my complaint in the consumer court And I am registering an FIR over Flipkart.
Send me different model very bad condition phone not working. Charge are missing and in box vivo earphone

I am a Flipkart customer for long years, and purchased many products from the company.

Recently in a few orders, I have received items either with quality issue, a defective item (manufacturing) which I had to return as the seller was not giving option for replacement. In my last order, I have received a different product.

When I raised complaint on customer care, they just blocked my account without any intimation. Now, I am unable to login to Flipkart, unable to replace the item that I received wrong, and unable to use/withdraw my account balance available as gift card.

Raised many complaints afterwards, requesting to provide a resolution unblocking my account. But the support representatives closing the tickets without any resolution.

Now, I need a final resolution from the company on the followings:
1) Unblock my account
2) Allow me to replace/refund the item that I received wrong
3) Allow me to use or withdraw the amount present in Flipkart wallet as Gift Card

I have purchased red chief shoes of Rs 1722 from flipkart on 31-October-2020. flipkart already mentioned that warranty is of 2 months but they are not refunding. In less than two months the Upper layer of shoes is getting worse and coming out from the surface, very disappointed with flipkart. This is duplicate product which has been sold by flipkart, flipkart cheated me with its duplicate product,
So, i want replacement/refund from flipkart as soon as possible,

flipkart is calling me and telling me to contact with seller, flipkart and seller both are not responding appropriately.
even the seller is not registering the complaint and flipkart has closed my complaint, i am requesting consumer forum to help me to ged rid of these annoying seller and flipkart. And requesting you to help me in getting the refund against this product.
please help me to get refund for this defective product .
flipkart and its seller both are delaying my complaint to exhaust the warranty period.

I have attached 3 photos:
1. Defective shoes picture
2. flipkart product page having warranty described
3. invoice
thank you
Regards

Since long time wait, Rejected return according under policy terms and Refused Tax Invoice by Flipkart seller. Now I am tired to get resolution. Neither send return nor process for DO at my local place through sony service centre.

I am too tired to get resolution from flipkart.

I have ordered Item on 26th Dec 2020, Ordered Item has arrived Perambalur Bluedart Office which is away from my town 30kms. Bluedart Person ask me to pickup from office instead of deliver at near by location. Since Bluedart is big company they don't deliver in small town. My question is if they can't deliver at mentioned address why do they pick up.

thanx,
Pandiyaraju
[protected]

Where do I even start,

I ordered a Aristorcrat trolly bag & expected my product to arrive in time as the promised delivery date. At the time of delivery and reaching near my areas warehouse, it said the product couldn’t be delivered today & will be delivered 7 days after. I was shook because the tracking showed its reached near me.

And now when I finally received my product, it was definitely not what i paid 2400 for!!! It was beans of a bean bag! Are you kidding me???

Beans in place of a trolly bag?

Flipkart sellers run such a scam.
I anyway never buy from flipkart because I’ve heard their pathetic services but today my eyes are shook.

I once ordered an AC which they cancelled without even telling me.
Then I ordered a chair and it reached near my house & AGAIN they canceled without even informing me. What is this going on??

Are your customers a joke?????

Please solve my query, i am not numbing about this.

Order no: OD[protected]

Dear Sir/Madam,

I Gautam Sharma would like to inform you that I had purchase Mi 4X LED TV from flipkart on Dt. 30.12.2020 vide Invoice No.# FAE3TR[protected], I had called so many times to flipkart customer cares and begging to give my hard spent money on defective product, but they are not going to refund my amount, and saying that the product had only a replacement policy, there is no such agreement copy available in the flipkart stating any terms of replacement or refund.They are saying seller is not agreeing to refund the amount, I purchased from Flipkart, why I should agree with the 3rd party the seller because when the customer purchased items from flipkart, its flipkart seller not the third party.

Then I raised a replacement for Mi TV, Now, they are sending fraud people to my home to pickup the tv from Ekart, Ekart don't have valid ID card and other details like order ID, replacement ID and when I asked the pickup person from ecart to show the details like his Employee ID and other details, he told that he will bring which is in the vehicle, he did not came again, this information I shared with flipkart customer cares. All specification details given below pertaining to Mi 4X TV

Replacement ID:[protected]
Mi 4X 108 cm (43) Ultra HD (4K) LED Smart Size: 43
Registered ID: [protected]@yahoo.com
Amount : 24499/-

I received defective LED tv from flikart on 29.12.2020 and installation is done on 30.12.2020, they had sent nearly 4 people at my home to check whetherMI 4X LED TV is working or not, all the installation executive told that its a network card and speaker problems, One executive from Jeeves executive sent by flipkart told that they will send repaired LED's to customers.Now i cancelled the replacement due to scam happened to me.

Please take serious action against flipkart customer care teams for negligence and also ecart who send fraud person for replacement to pickup the TV.

Gautam Sharma
+91 [protected]

I Rakesh Oswal had ordered ACER ASPIRE LAPTOP and given my firm name & GST details . But I received the laptop without my firms name & GST No .
My invoice No - FAEWJX[protected] & OD[protected] DTD 3/1/2021.
It is sold by Damson Technologies Pvt ltd.
Today I gave call to helpline no & spoked with Mr. Rajivkumar Ranjan Sharma . He had asked me to use Desktop remote & then later asked for all credit card details including CVV.
I was shocked, since CVV details are not supposed to be shared as per RBI guidelines.
Pl check whether your procedure is correct or mischief is been done, I closed the call .
Pl issue me GST BILL on my mail ID - oswal.[protected]@rediffmail.com.
Pl do the needful
Thanks
Rakesh Oswal [protected]

I bought an infinix phone which was prepaid for Rs 6999 from Flipkart order, which was to be delivered to me on 3 jan 2021. The delivery boy came to my address and asked me for 1000 rupees. I refused to give him, then he asked me for proof of delivery. Both PAN card and Aadhaar card, when I again refused to give him id proof, he threatened me that he Will deliver the product and will not even give me the product and went away from there with abuse.Then my product went out for delivery on 4 jan and the product was delivered but I did not receive the product. I complained in Flipkart but today it was 8 January, no solution came. plese help me Name- Anuj Kumar Verma Flipkart Register Mobile Number - [protected] contact number -[protected] order id -OD[protected]

My mobile phones order is getting cancelled from past 4 to 5months..when ever i order the mobile immediately after the payment they will cancel my order and they will take 7 to 14 days to refund my amount.. When i have contacted the flipkart they are saying that the order is getting cancelled from seller not from us and we cannot give any resolution it..but I tired to order with different sellers and different pin codes but nothing differs the order automatically gets cancelled in fraction of second.. And no proper response from flipkart..

I ordered ASUS ROG 3 ( Order ID - OD[protected] on 4th Jan & on same day itself i noticed huge black crush while watching movies, trailers even while playing games. Also multiple times the phone was getting reboot. Raised return request on the same day & got rejected by Flipkart seller @truenetCommerece.

Technician simply came and told all models of ASUS Phone Rog 3 are like this and as at that time the phone was switched on so he asked me what proof do i have that the phone was rebooting again and again. Seriously ? I didn't had any proof at that time as i trusted Flipkart as a responsible Indian e-commerce. And rejected my proposal of return and updated as issue resolved & Flipkart not even asked me for feedback before updating issue resolved .

Now on that same day, from evening onwards the phone is not getting started and getting heated like an oven. I raised the return request again but till now no response. I have taken multiple videos with timestamp to proof it to technician this time but technician is not even picking up my phone. Also Flipkart is always disconnecting my calls in middle while discussing this issue. Very very bitter experience. I haven't even used Asus rog 3 for a single day properly.

Never ever expected this kind of treatment from FLIPKART. Sad part is they are not even responding. This has been a bitter experience & Requesting Flipkart to kindly refund the amount. I have uploaded some screenshots of videos with timestamp of the phone not starting and only showing ASUS Logo. Not able to upload video here. Planning to create a video in YouTube regarding this experience.

I have lost my mobile sim a few months back and now I want to change my number but not able to change it because it is sending OTP to the old one also.

Please look into it as it's very urgent

email: [protected]@gmail.com