Have made a payment on the date of 27th dec 2020, order not placed, still i havent received the refund amount, when i have enquired they asked me to wait for 8 working days, now they are asking me to recah my bank and phonepe, as i have made the paymet thorugh phonepe.
i contacted them, they are like there is no technica error happened from their side and still am waiting for my refund.
order id: OD[protected]
Jan 6, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2021
Flipkart Customer Care's response We will revert on it.
Verified Support
Jan 07, 2021
Flipkart Customer Care's response Hi,
Order ID: OD[protected]
We are sorry for the issue caused. As per the previous conversation with the team thank you for confirming that the refund amount of Rs. 986/- has been received in your bank account.
Your kind understanding is appreciated.
Still now I am not getting any solution. Most pathetic part is that your team can't verify my payment related documents within 8 months!!
Still it's showing it will take 10-12 days to verify!!
Please sort out the issues as soon as possible. Its my cordial request.
May be the amount is very tiny for you but its very crucial amount for me sir.. 🙏