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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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A
ajaydas.86
from Powai, Maharashtra
Dec 11, 2020
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Address: KHAGRAJOLE, RAM KRISHNA ROAD, CHINSURAH, HOOGHLY, WEST BENGAL

Order placed on 11.10.2020
Item delivered on 28.10.2020 but the product quality was not good.
Returned the item on 02.11.2020.
Refund was supposed to be processed by 10.11.2020
Then I was asked to provide Bank details. I provided the necessary details on 29.11.2020.
But till date it has not been processed. In the meantime several calls were made but every time I was advised to wait for some time. Now, it is 2 months elapsed since order date & almost a fortnight & still my refund has not been processed. Invoice & order screen-shots have been enclosed. Please kindly do the needful.
+2 photos
Aug 10, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2020
Flipkart Customer Care's response
We will revert on it.
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    R
    Ragini & Sunil Vlog
    from Powai, Maharashtra
    Dec 11, 2020
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    Address: Laxmi Prasad, At - Korha, Post - Korha, Distt - Katihar, Bihar 854108

    Dear Sir,
    I have ordered a Kent Water Purifier on dated 04 Nov 2020 and the same product is not received and no responses from flipkart.
    I have lodge more that 20 complaint on phone and i also speak to seniors regarding that but no solution till 11 Dec 2020.
    Please lodge my complaint and deliver the same at the earliest.
    Regards,
    Santosh Kumar
    Order no. OD[protected]
    Mob: [protected]
    +1 photos
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 14, 2020
    Flipkart Customer Care's response
    We will revert on it.
    Dec 24, 2020
    Updated by Ragini & Sunil Vlog
    Not resolved till that. What shold i do ?
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      V
      Varsha Reddie
      Dec 11, 2020
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      I ordered MI 20000 mah Power Bank work 1499/-... I received Package But Product Is missing In the package..I contacted consumer Care But they Rejected Refund.. Please Help
      Flipkart customer support has been notified about the posted complaint.
      Oder I'd - OD[protected]

      Missing product in package and rejected refund - Comment #3773955 - Image #0
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        B
        Bhvesh Bhardwaj
        Dec 11, 2020
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        Address: KILLA NO 219/15 - 16 25/ 1 220/11 12/1 12/2 13/1/113/1/2 20 21/2/1 22/1 23/1/1 BOHRA KALAN, BILASPUR PATAUDI ROAD , NEAR GURGAON, HARYANA , INDIA - 122001, GSTIN - 06AAXCS0655F1Z2

        I had a buy BOAT AIRDROPS381 WITH ASAP charging bluetooth handset with one year warranty from the date [[protected]] of purchase, and that was damaged after five days i complained to the company but did not got the solution of my problem please make my 1, 999 in my account. please solve my problem immidiately.
        order id - OD[protected]
        original invoice number - FAAAOC[protected]
        credit note number - #RAAAOZ[protected]
        Flipkart customer support has been notified about the posted complaint.
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          J
          Johnysmith
          from Powai, Maharashtra
          Dec 10, 2020
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          Address: Flipkart

          I have cancelled a order on Flipkart with order id OD[protected] on 3rd December 2020 and the Flipkart was showing refund Initiated on 3rd Dec but till now 10dec i have not got the refund. FLIPKART IS not responding well .The refund amount is Rs29790
          Flipkart customer support has been notified about the posted complaint.
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            R
            Ravi155
            Dec 10, 2020
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            Address: NAGANALLUR Chennai 600061

            My order ID- OD[protected] I'm booked this order 20th octobar delivery date 31st octobar but didn't delivery the product again again chenge the delivery promise dates only so please kindly request to you sir file the case in flipkart company
            +1 photos
            Flipkart customer support has been notified about the posted complaint.
            Dec 10, 2020
            Updated by Ravi155
            Please kindly request to you sir please take action the flipkart services

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              N
              Nagarajabadagoudra
              from Powai, Maharashtra
              Dec 10, 2020
              Resolved
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              Resolved

              We had ordered and received mixer grinder on 16th December. It was defective and we ordered a replacement on 23rd December. Till now we have not received the replacement and the original defective item is not taken from us. They have agreed on refunding the amount and on that too no updates are given till today. We have called them many times and no response from them
              Dec 12, 2020
              Complaint marked as Resolved 
              A Flipkart representative had called and informed about replacement yesterday. Today I have got the replacement
              Flipkart customer support has been notified about the posted complaint.
              Dec 10, 2020
              Updated by Nagarajabadagoudra
              No updates on the replacement, the replacement order is being shown as cancelled suddenly without any update
              Verified Support
              Dec 11, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Dec 12, 2020
              Updated by Nagarajabadagoudra
              Replacement mixer has been delivered today. Thanks to all of you.
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                K
                Kelvin Mathew
                from Powai, Maharashtra
                Dec 10, 2020
                Resolved
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                Address: Flipkart
                Website: Flipkart.com

                I had ordered for a shoe Worth rs 2474 And since the product I received was Not good as expected I requested for refund And when the refund was done it was credited to some One else bank account And which was Not filled by me
                After all the queries I came to know that it was credited to One of the account holder of dbs bank And still I hav his last three no of his account And the ifse code And reference no too

                Account no: ending with 321
                Ifse code. : DBSS0IN0811
                reference no. :[protected]
                +1 photos
                Aug 24, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 11, 2020
                Flipkart Customer Care's response
                We will revert on it.
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                  I
                  I AM THANOS
                  from Powai, Maharashtra
                  Dec 10, 2020
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                  Only empty box is available no product
                  Flipkart customer support has been notified about the posted complaint.
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                    I
                    I AM THANOS
                    from Powai, Maharashtra
                    Dec 10, 2020
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                    It was a realme air buds neo only box of air neo is present the earbuds and charger not present
                    Flipkart customer support has been notified about the posted complaint.
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                      P
                      pravitha sajee
                      Dec 10, 2020
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                      I myself Pravitha (email id: [protected]@gmail.com)
                      have brought his laptop named Vostro 3491 series (i3 gen 8gb ram)
                      from flipkart (Seller: RetailNet)

                      i didn't even use it for 1 day, after updating the bios and driver. motherboard got failed (dell inspected it and said that issue is mother board failure). i contacted flipkart for replacement/refund. they rejected my refund saying dell should look upon this. so i contacted dell for this issue. they says, motherboard is on no stock. so we will look upon the parts, it is been 20 days, no choices to made from both sides. how can a new laptop have motherboard failure issue. ok, if that so, i should be given a refund or replacement right. how can I be assure of that other parts are good. it may go faulty, after usage. Do i need to replace every parts and build new laptop using warranty. Please do needful and give refund or replacement for this issue as soon as possible.
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        SamitaNayak
                        Dec 10, 2020
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                        Resolved

                        Address: Bengaluru
                        Website: flipkart.com

                        Hello,

                        I've ordered multiple items recently using flipkart and I've been so disappointed with customer service since I've encountered instances in which the product is delivered but with incorrect item and in one instance partial item got delivered although the sticker on the box indicates the ordered item.

                        Ordered two Naturoz Popular Whole Cashews (1 kg) and two 250gm of Almond packs were delivered on 11th Nov 2020, when called up customer care was advised to write a mail. I did write and email at [protected]@flipkart.com which doesn't really work (I don't know why a firm like flipkart wont have a email support).

                        This is pathetic customer service when I keep on calling customer care and get no response and always been advised that the correct product will be delivered and if not then please call back. I've been calling the customer care since 11th November and they have been postponing the issue and haven't been able to provide any resolution. The product is cancelled and I've haven't received any refund. Please find attached order details for your reference.

                        I need an urgent resolution and response to the above. Please take action ASAP, please provide refund as soon as possible since I've had enough of following up with customer care.
                        +1 photos
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 11, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          K
                          Kaannn
                          from Powai, Maharashtra
                          Dec 9, 2020
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                          Address: Cb 3 post quarters munnar idukki kerala 685612

                          I have recently received duplicate product for Order ID OD[protected], in flipkart which was made for a SAMSUNG GALAXY WATCH 42 MM LTE SMARTWATCH. The received watch was actually an exact duplicate copy of SAMSUNG GALAXY WATCH. The orginal watch has 5 sensors and a SAMSUNG label imprinted on its back which was missing in the received product. The received product contained only 2 sensors. The product was received in a packet of SAMSUNG GEAR SPORT package which was also duplicate. The user's guide inside the packet doesn't belong to SAMSUNG.
                          Flipkart customer support has been notified about the posted complaint.
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                            M
                            mr_sikarwar_005
                            from Powai, Maharashtra
                            Dec 9, 2020
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                            Hello flipkart i am your plus member, i lost my mobile phone due to that so i can not access my mobile number which is registere with my flipkart account i request you to change my registered mobile number and my email id also.

                            regards
                            nikhil sikarwar
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              Sudhakar T Shetty
                              from Powai, Maharashtra
                              Dec 9, 2020
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                              I have received defective product n raised return request more than 7 times n every time they reject it after 10 days really frustrated vth flipkart..order id OD[protected]
                              Flipkart customer support has been notified about the posted complaint.
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                                A
                                Adii123456
                                from Patna, Bihar
                                Dec 9, 2020
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                                I ordered a coffee table from flipkart...the scheduled installation was on 7th december...the product got delivered but the installation got cancelled automatically and till now there is no response from flipkart
                                Flipkart customer support has been notified about the posted complaint.
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                                  U
                                  Urmila77
                                  Dec 9, 2020
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                                  On 9 oct 2020 I was ordering a t-shirt of ammount 1049 rs ..I have sucessfully paid 1049 using my mobikwik upi ..but the order was not placed in flipkart..it's 2 months ..till now I have enquired multiple times in bank and mobikwik and they have confirmed that the payment was sucessfully done as usual..( I have also a proof that was given by bank that payment is successful)..but the worst costumer service of flipkart always deny that the seller haven't recieved the payment ..I don't know what's wrong with the employees of flipkart..everytime they deny it but I have the proof that payment was sucessfully done...
                                  Refund my money back..
                                  Flipkart customer support has been notified about the posted complaint.
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                                    S
                                    Srinivas Vuddagiri
                                    from Hyderabad, Telangana
                                    Dec 9, 2020
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                                    Hi Friends,

                                    I have purchased a 2 chairs from Flipkart, one for me and to my colleague.

                                    If we sit on the chair and lean back we are felling down. Observed same issue for both the chair. I do no know what quality check measurements from Flipkart. Out 2 chairs if 2 chairs are having same issue think the quality of items in flipkart. This one part of the issue. Below is the one more major issues after the sales.

                                    Now I have raised the complaint on both the orders.
                                    Order 1: Order ID - OD[protected]
                                    Order 2: Order ID - OD[protected]
                                    This order 2 is mine and order 1 is my colleagues. Below mention details are related to order 2.
                                    On the installation day of 24th October 2020 raised an issue by the installation person and later by me. They just kept replacement but the chair is not even dispatched or not approving refund after 20 days. If we reach to customer care they are not even giving any response and after some time the call will be disconnected.

                                    Please do not buy any items from flipkart.
                                    Amazon is way far better is services after sale and quality of the product compared to flipkart
                                    +4 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 11, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    May 24, 2021
                                    Updated by Srinivas Vuddagiri
                                    Nothing they reverted, complete fake reply from flipkart
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                                      M
                                      Mangaldeep Chatterjee
                                      from Kolkata, West Bengal
                                      Dec 9, 2020
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                                      Address: UKHRA , PATHAK PARA, DIST: PASCHIM BARDHAMAN, NEAR SANYASI KALI MANDIR
                                      Website: flipkart

                                      I have received my Syska LAMP with order ID "OD[protected]" today (9th Dec, 2020) but online invoice is not showing in that order id section. I need that Online invoice.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        B
                                        babumishra
                                        Dec 9, 2020
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                                        Address: Pradyumna Mishra my booking id FF1910021626146

                                        Last 0ct 2019 booking 6 tickets around 16000 Date of Journey March 27 2020., same time Covid 19 pendamic total lucknow in india.They send me a message October 13 your booking amount total refund me during working 7 days. After working day not reflect my account, then He told me send your bank account details, after sending trough email I waiting, but they not send me my my mony, many time calling, many time email, they send a date, but which date they not refunded.
                                        After sending bank details Already gone 3 months, they take some days, already pending 1 year my money.
                                        Please kindly help to refund my money
                                        Thanks.
                                        Flipkart customer support has been notified about the posted complaint.
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