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Flipkart Complaints & Reviews

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Updated: Mar 16, 2026
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A
abhi0808
Dec 18, 2020
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Hi,

I placed an order (OD[protected] for an office chair on Flipkart on Dec 16th.

However, I decided to cancel it on Dec 18th due to changes in my work situation.

To my surprise Flipkart had taken off the order cancellation option from the order. I further reached out to their customer service to get the order cancelled but all they offered was an illogical excuse saying the seller for the product does not want orders to be cancelled after 24 hours.

However, the Flipkart executive mentioned on the call that I can refuse the product when the logistics team calls me for delivery of the product and that I will receive the whole Rs. 8055 refunded in my account at that point, after wasting time and energy meanwhile.

However, another Flipkart executive called me later and informed that they will not allow cancellation now and apparently as a bonus, will not even allow return for this product. So customer should not expect to get their money back and feel free to live with an undesired product. He also asked me to go and find a tiny line of statement they have written on their website, to justify the same.

It is quite surprising as the order was not even packaged or shipped. Any major ethical e-commerce player allows order cancellations before shipping.

However it seems Flipkart is lacking heavily there and forcing products on the customers.

Please help me with the issue and direct Flipkart to operate in an ethical manner with customer centric policies, where customer can expect to get his/her money back from Flipkart's pocket.

Regards,
Abhishek
Order Id: OD[protected]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2020
Flipkart Customer Care's response
We will revert on it.
Dec 22, 2020
Updated by abhi0808
Seller is selling the same chair at a price of Rs. 6, 250 to general retail public whereas Flipkart which gets the same product at possibly lesser wholesale price shows the original price as Rs. 9, 750 and after showing fake discount sells it at Rs. 8055.

https://www.vjinterior.in/executive-office-chair.html#doblepiel-executive-hb-brown-chair

https://www.flipkart.com/vj-interior-leatherette-office-arm-chair/p/itmeqf7kztgfvp9n

Flipkart is cheating customers in broad day light. I will keep on digging price rigging being done on Flipkart platform for each and every product and keep on exposing it.

Thanks all for sending your experiences. Please keep on sending it will help in directing my investigation to the right places.

Dec 22, 2020
Updated by abhi0808
Adjustable seat height adjustable back rest adjustable seat pan soft seat padding seat pan front edge “waterfall” push back design structure full back support upto the head arm rest – metal 5-prong / leg chair base 50mm casters that roll easily bears weight upto 50 kg.

Seller website says chair can easily bear weight upto "50 kg". Seriously Flipkart? Are executives supposed to lose their weight and weigh less than 50 kgs to qualify for enjoying your forced product?

Is that the secret sauce behind not canceling or returning the product once money has been made?
Dec 22, 2020
Updated by abhi0808
[protected]@nic.in

[protected]@nic.in

[protected]@nic.in
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    Rakhi Mahapatra
    from Delhi, Delhi
    Dec 18, 2020
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    I don't know why and how I am getting this error. Unable to play game and even not getting supercoins after watchin videos.

    Please resolve this error.
    Flipkart customer support has been notified about the posted complaint.
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      S
      Samkrk
      from Powai, Maharashtra
      Dec 18, 2020
      Resolved
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      Resolved

      Sir I ordered brooks shoes but when I got my parcel and unbox it I got other brand shoes of campus, I called immediately to the customer care they are told wait for 3 days and now they are asking for personal data like aadhar card information . please solve my problem which I faced.
      Dec 26, 2020
      Complaint marked as Resolved 
      They accepted my return.
      Flipkart customer support has been notified about the posted complaint.
      Same happened with me they asking for Personal Identity

      And Said Wait Upto 3 Days To Solve The Query
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        S
        SunilKumar495
        from Delhi, Delhi
        Dec 18, 2020
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        Resolved

        Address: Bangalore

        I have bought a Thomson 43 inch Tv from flipkart . After 6 months use TV Screen turned Black and screen is no more working.

        My Flipkart OrderID: OD[protected],
        Thomson Registered ComplaintID: HYD0920TV1133

        Since 3 months onwards I am looking for help from Flipkart and Thomson but no one really cares about consumer complaints . One can Just understand how Ecommerce sites especially Flipkart react to our complaints regarding after sales service .

        I am worried whether TV will get repaired or Simply have loss my hard earned money .

        Please am waiting for reply from my well-wisher how to take it forward . Looking forward for any suggestion my MailID: sunilkumar.[protected]@gmail.com .
        Aug 14, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 19, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          T
          Thamizh12
          from Mumbai, Maharashtra
          Dec 18, 2020
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          Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore District Karnataka India - 560034

          I have problem with 2 products from flipkart & 2gud with Return Pickup both same Problem happening again & again

          I should need concern from flipkart higher offical including 2gud!

          Order Id : OD[protected]

          Return Pickup Tracking Id :[protected]
          Flipkart customer support has been notified about the posted complaint.
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            S
            Sam jr
            from Delhi, Delhi
            Dec 18, 2020
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            Sir I order brooks shoes but they delivered campus shoes

            Sir I Farhan ordered brooks shoes but when I opened my parcel I got campus shoes, i call immediately to customer care and raise my issue and now they are not accepting replacement please solve my problem.
            Order I'd:OD[protected]...
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            sagarr023
            Dec 18, 2020
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            I have booked flight ticket for 3 persons by paying Rs 10, 222.00, however my flight was cancelled by Airlines. Booking in last time has costed me much more ticket fares from other agents due to festive season. Though airlines and informed that Rs 10, 194.00 will be refunded. But flipkart refunded only Rs 8, 481.00

            Pnr no. UQY2AR

            I still do not understand when airlines cancel the flight then why should I suffer the loss. It may be small amount for them but not for me. Never ever book flights in flipkart. Grievence cell of flipkart is pathetic, as you will receive only automated reply, however nobody cares to call you or resolve your issue.
            Flipkart customer support has been notified about the posted complaint.
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              S
              Shubham7374v
              from Delhi, Delhi
              Dec 17, 2020
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              Resolved

              I have ordered Crucial DDR4 8 GB from flipkart and received empty box, nothing inside the box.
              Seller: Oberoi_infosys

              I have completed but not get refund til now
              Refund Requested Refund ID:[protected]
              Jan 25, 2021
              Complaint marked as Resolved 
              Got refund
              Flipkart customer support has been notified about the posted complaint.
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                rtushar123
                Dec 17, 2020
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                I got my product on 18 November form that day i m requesting for my refund request. First they accept my request then after some days my request got cancelled automatically. With out any notification. Four time my request got cancelled from flipkart. they are not supporting me to solve this issue.
                Flipkart customer support has been notified about the posted complaint.
                Dec 17, 2020
                Updated by rtushar123
                I want refund immediately
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                  H
                  Hariki53
                  from Bengaluru, Karnataka
                  Dec 17, 2020
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                  Resolved

                  Address: 2780, 13th Main, E Block, Rajaji Nagar 2nd Stage, Bangalore 560010

                  I paid Rs.820+60 delivery charges, totalling to Rs.880 through State Bank of India this morning. The amount has been debited from my account. As soon as I made the payment, Flipkart announced that the item is OUT OF STOCK. I am disappointed. I am not able to contact ANY of your customer care numbers given online.

                  I am totally upset with the way you handle customers. Please return my money immediately.
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Dec 17, 2020
                  Updated by Hariki53
                  I paid Rs.820+60 delivery charges, totalling to Rs.880 through State Bank of India this morning. The amount has been debited from my account. As soon as I made the payment, Flipkart announced that the item is OUT OF STOCK. I am disappointed. I am not able to contact ANY of your customer care numbers given online.

                  I am totally upset with the way you handle customers. Please return my money immediately.
                  Verified Support
                  Dec 19, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    A
                    Amisha Roy
                    from Delhi, Delhi
                    Dec 17, 2020
                    Resolved
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                    Resolved

                    I ordered bra before 15 days ...flipcart didn't delivere my product ..and I don't know why my product is cancelled without any information ... flipcart has given customer care number ..I tried to call on the customer care number many times but they didn't pick up the call .. please resolve my problem related to the order
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 19, 2020
                    Flipkart Customer Care's response
                    We will revert on it.
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                      Umesh Paruthi
                      Dec 17, 2020
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                      Address: Umesh Ramlal Paruthi.. Purva boutique Dumral bajar NADIAD 387001 GUJRAT

                      Amount cut from my axis bank account on the name of flipkart 17990/-on 21/6/2019.. I am not purchase any thing from flipkart on that day
                      My bank say that money goes to flipkart.. Please do needful
                      Flipkart customer support has been notified about the posted complaint.
                      Dec 17, 2020
                      Updated by Umesh Paruthi
                      I am complaing to my bank.. They says amount goes to flipkart.. If you need any proof or bank detail please answer me
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                        Nagaraju Gundu
                        Dec 17, 2020
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                        Address: Flipkart online store

                        Expected deliver of my order OD[protected] was on 26th Oct, 2020. But not yet delivered. status of the order is showing shipped on 24th Oct, 2020. Spoke to customer care and raised complaint but no use with that.
                        Flipkart customer support has been notified about the posted complaint.
                        Dec 17, 2020
                        Updated by Nagaraju Gundu
                        After raising this complaint got call from flipkart [protected]. Laterally he is uneducated and couldn't even speak a single word in English then he disconnected the call and switched off his phone

                        Expecting my order to be delivered
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                          F
                          Flying M Vlogs
                          from Delhi, Delhi
                          Dec 17, 2020
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                          My od - OD[protected] is not getting shipped and tracking is stagnant for days. Please resolve thus
                          Flipkart customer support has been notified about the posted complaint.
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                            R
                            Raj mangal
                            from Delhi, Delhi
                            Dec 16, 2020
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                            Address: Flipkart Bangalore, India
                            Website: Flipkart

                            I want my money
                            Flipkart customer support has been notified about the posted complaint.
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                              M
                              megha_yadav
                              Dec 16, 2020
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                              Resolved

                              Flipkart Pay Later Unethical Behaviour

                              Hello...
                              I am Megha. I have activated flipkart pay later on my account. I have paid the sum of Rs.1994 on 30/11/2020. The amount is being deducted from my bank account. Since i had made a payment through google pay, it clearly states the amount is being received by flipkart and even my passbook entry shows the transaction was successful. Even after sharing UPI ID, Google Pay transaction ID, it is not updated on flipkart. I am totally...
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                              Capt. Manoj
                              from Powai, Maharashtra
                              Dec 16, 2020
                              Resolved
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                              Resolved

                              Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

                              I have ordered a Dell laptop worth Rs.36, 890/- through online payment from my Bank account on 13/11/2020. They were suppose to deliver it on 20th Nov. However every week they sent a msg that delivery delayed by another one week. subsequently on 3rd Dec have cancelled the order sighting too much delay where they sent a message that amount will be refunded on 14th Dec but have not received the same and their customer care says they are looking into the matter.

                              Kindly help me out and also would request to investigate the same as they must be playing this game with lakhs of people by holding their money in Crores and utilizing it somewhere else. It may turn out to be a big scam too.
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Dec 18, 2020
                              Updated by Capt. Manoj
                              Received refund, Thanks
                              Verified Support
                              Dec 19, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
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                                Z
                                zinings87
                                Dec 16, 2020
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                                I have ordered a safari bag. And I got used bag. I raised a returned request but wishmaster did not take the parcel. They simply come and told this is used one that's why he didn't pick up the products. I am very much frustrated no help from flipkart. OrderOD[protected]. I want refund. Very pathetic service from flipkart and ekart aslo
                                Flipkart customer support has been notified about the posted complaint.
                                When will I get refund?
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                                  S
                                  Susheel Korrapati
                                  Dec 16, 2020
                                  Resolved
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                                  Resolved

                                  Hello..
                                  This is susheel Kumar Korrapati.
                                  I have ordered Yonex Voltric 0.7 dg badminton racket on 12th dec 2020 and received my order on 15 dec 2020 which worth 2599.
                                  But in the package i have received different brand racket. The product which I received is ADRENEX R501 brand which worth 899 and surprisingly they have attached the price tag and labels of Yonex Voltric 0.7 dg on tha ADRENEX bag. I have attached files for the reference. Please check and let me know if you want more details
                                  Dec 18, 2020
                                  Complaint marked as Resolved 
                                  Flipkart was responded after my complaint and resolved my issue. Thank you
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 17, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    A
                                    ark116645
                                    Dec 16, 2020
                                    Resolved
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                                    Resolved

                                    Flipkart block my account from getting rewards which i have earn by playing flipkart games and video like
                                    1. Fake or not fake
                                    2. Daam sahi hai
                                    3. Prize wali pathshala and etc.
                                    In this games i have won gift voucher and coins. After winning the block my account saying suspicious activity detected. Please solve my problem
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 17, 2020
                                    Flipkart Customer Care's response
                                    Hi,

                                    Greetings from Flipkart!

                                    We are sorry for the trouble caused.

                                    We regret to inform you that the we are unable find any details with the information shared. Hence, request you to share the order ID, along with the registered email ID and contact number to check and assist you further.

                                    Your kind understanding and cooperation are appreciated.
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