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Flipkart Complaints & Reviews

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Updated: Oct 12, 2026
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Flipkart reviews & complaints page 804

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V
Virendra Dotasra
Feb 24, 2021
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Address: MUNDRA
Website: FLIPKART

Dear sir,
i have made a transaction of 547 rs on 03feb 2021 by my debit card and i cancel my order on same day and after flipkart massage me that your refund for 547 rs intiated from our side and contact to your bank which is panjab national bank mundra . They gave me a reference no which is genrated by bank .
Reference no. - 17203011034104665188567
and say that contact you bank to get refund. When i go to bank the bank is no help for me and send me back. So please hep me sir to get refund of 547 rs back in my account.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2021
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your
TURGUT Women Beige Hand-held Bag with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 547/- has been completed on 03 Feb 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (17203011034104665188567 using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
Feb 26, 2021
Updated by Virendra Dotasra
sir i am going to bank with these reference no. - 17203011034104665188567, but they said this is not our reference no. and there is not any transaction of 547 rs credited in my account so tell me what i do write now. there is no proper response from bank branch side and bank bank customer care said they have no write to raise complaint if transaction is not showwing in my bank statement. so they said bank is not recieved any money from flipkart now tell me what i do.
Feb 26, 2021
Updated by Virendra Dotasra
this is my bank statement copy there is not showing any transaction of 547 rs in my account so do the needful and provide my refund.

Mar 01, 2021
Updated by Virendra Dotasra
DEAR SIR,
PROVIDE ME PROPER REPLY AND SUGGESTION FOR MY REFUND QUERY OF 547 RS THERE IS NO CONCLUSION REMARK FROM YOUR SIDE FOR MY REFUND FOR LAST THREE DAYS.
Hi, We are sorry for the trouble caused. We're writing to you about your
TURGUT Women Beige Hand-held Bag with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 547/- has been completed on 03 Feb 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (17203011034104665188567) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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    Taresh Prajapati
    Feb 24, 2021
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    I have ordered Realme X7 (Space Silver, 8GB, 128GB) on the date 12-Feb-2021 but it still on the approved status, and they are not giving me any proper solution regarding this issue they are constantly extending the date of delivery even I have already paid the full amount of the product.

    Order ID : OD[protected]
    Flipkart customer support has been notified about the posted complaint.
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      imfimf
      Feb 23, 2021
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      Order id OD[protected]
      First they sent me wrong colour product and while i am requesting for replacement they are asking for my Personal Details, if you have any queries you can ask your delivery execute to look my ID card ti verify
      Flipkart customer support has been notified about the posted complaint.
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        O
        official Production
        Feb 23, 2021
        Resolved
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        Resolved

        Address: Delhi
        Website: Flipkart.com

        My flipkart account has been blocked, there are pay later amount is due, needs to be paid soon or else fine will be added, its not my fault, i tried to contact flipkart customer care and gave lots of emails but no use.
        Since 2 years i tried with Twitter email everywhere i have proofs too
        Earlier due amount was total 14k
        Now they are asking for 24k and because of that my credit score got effect its a huge glitch from your side ... how can i pay amount i can only pay the real amount was because I already tried many times with many emails that I really want to pay my dues but Flipkart ignored me please... provide me anything where i can pay my dues i want to pay my whole amount

        Unblock my account so that i can pay it. Otherwise you people only issue legal action.

        I called your customer care lot and gave lots of emails but no use. January 2020 is last date of paying. Please unblock before that or else fine will be waived off

        [protected]@gmail.com
        Aug 10, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 26, 2021
        Flipkart Customer Care's response
        Hi,

        We'd like to let you know that post validation our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

        Your kind understanding is appreciated.
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          Amankhans
          from Mumbai, Maharashtra
          Feb 23, 2021
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          Website: Flipkart.com

          I have been trying to update my registered contact number since a long time. Every time I contact Flipkart's customer service, I am given a complaint number and a promise of a resolution but my issue has not been resolved yet and no one from Flipkart gets back to me, hence I have to register a complaint on other platforms. I have lost my old contact number and no longer have access to it to enter the OTP. Flipkart's customer service is unreliable and maybe one of the reasons they are losing customers to Amazon. Flipkart if you see this, please feel free to contact me on [protected]@gmail.com. This is also the email address associated with my Flipkart Plus account.
          Flipkart customer support has been notified about the posted complaint.
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            Sai_vamsi
            Feb 23, 2021
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            I have ordered poco M2 pro mobile from flipkart on 17th feb 2021after two days early in the morning the order got cancelled. when i reached customer support for the cancellation details they told me that i have requested to cancel but i didnot cancelled it. again i have ordered the product and next day again my order was cancelled at the same time as the other day which is early in the morning. again the reason they told me was it was from my side requested to cancel and i didn't this. i didnot even shared my credentials with anyone but my order was cancelled.there is no resonse from the flipkart when i wrote the same problem in flipkartsupport twitter handle.due to this my money was blocked under refund and i couldnot order my mobile further untill that amount is refunded.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Feb 26, 2021
            Flipkart Customer Care's response
            Hi, We are sorry to let you know that your order for the product 'POCO M2 Pro (Green and Greener, 64 GB) has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 19 Feb 21 and it should be reflecting in your account by now. Your kind understanding is appreciated.
            Feb 26, 2021
            Updated by Sai_vamsi
            my concern is not about order cancellation but it is about my account activity. the reason for the order cancellation is given as request from my side but i didn't raise the return request. this shows that someone operated my account without my notice although my credentials are not shared with anyone.
            I have ordered Nothing ear(1) earphones on 19th Nov 2021 for my brother's birthday gift and I received the parel on 21st Nov 2021 and received an empty box. The main case of earbuds were missing from the box. As the delivery boy was not able to deliver the parcel at doorstep its been fault by Flipkart. Also the package was single taped and was not packed properly. I have already registered complaint 4 times but my complaint have been rejected every time telling the same reason as "the return request cannot be fulfilled by the seller as the courier service provider confirmed the delivery of the order with the product being intact". I received an empty box as I paid 6999 for the product and I got an empty box instead. This issue is like harrasment and mentally torcher.
            On 11 sep, 2022 at 12:10am I've placed a order but on 12 sep, 2022 at 5:31pm they cancelled my order without my concent and they gave a stupid reason that the order has been cancelled because the product got out of stock after I placed it... What kind of scam they are doing if the product was out of stock then why did they let me place it and they got to know this after more than 24 hours that the product is out of stock.. This isn't acceptable I've talked with their executive and he assured that they will take action let's see what action they will take against it and I've asked them to keep me informed about the same if they will not do anything needful I'm gonna complain about this in consumer court then let's see the justice...
            I ordered a iphone 13 on the big billion day festival held from 22 September.As I am a plus member I ordered it on the very first day of the sale and my order was confirmed. The delivery date given to me was 28th of September 2022 but it didn't get delivered to me . I was tracking the order via delhivery app and it was showing that the seller has not given the product to the logistics team. I raised this concern with the Flipkart team multiple times and they said I need not worry as my product has already been shipped and it will definitely be delivered at a later date that was October 4. I waited till the given date but nothing happened. Thay said me to wait for the very next working day and definitely your product will be delivered at your doorstep. But when I woke up in the morning and checked i received a cancellation message saying that your order has been cancelled due to some unforeseen circumstances. I also requested them to provide me the product at the same price but they are not doing anything to help..please help me on this issue.
            Order cancelled without my consent
            I ordered a Milton water bottle and a steel bird helmet in flipcart. Then they cancelled my product without my consent. When I called customer service, they did not tell me the exact reason for cancelling my product. And their communication is at a very low level. I think this failure on Flipcart's part falls under the Consumer Protection Act. For this reason, I am cancelling all future contact with flipcart.
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              Divyam0028
              Feb 23, 2021
              Resolved
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              Resolved

              Address: 14/14 Pragati Nagar, Ujjain ,M.P.

              I have ordered mobile phone using my debit card ([protected]) on(Flipkart)
              4th-Feb-2021 and the amount is Rs.15, 499 but due to some reason i’ve cancelled that order.And its been more then 15 days Now according to Flipkart the amount was credited into
              my account with the Refund Reference number : 1720301103510472427310. And they are
              asking me to submit the “Chargeback Form” to bank. But Bank denied it as the amount is not credited into my bank account
              I am attaching Image of Flipkart reply, and my bank statement from[protected] to[protected], As you can check the amount(15499) reducted two times and not get credited
              Please help me with the solution ASAP.
              Feb 25, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Feb 24, 2021
              Flipkart Customer Care's response
              Hi, We are sorry for the trouble caused. We're writing to you about your
              POCO X3 (Cobalt Blue, 128 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 15499/- has been completed on 04 Feb 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (17203011035104724272310) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
              Feb 25, 2021
              Updated by Divyam0028
              No, I had word with bank the amount was not credited to my bank account. And they are not able to take the complaint they are diverting me to contact flipkart as I've attached the account statment you can check the amount is not credited into my account so flipkart must refund my amount and can file case against bank and take back the money if it is confirmed from the seller, It is not my duty to go to bank everyday i've very busy schedule instead of that i've gone to bank many times and they can't help it .
              Verified Support
              Feb 26, 2021
              Flipkart Customer Care's response
              Hi, We are sorry for the trouble caused. We're writing to you about your
              POCO X3 (Cobalt Blue, 128 GB) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 15499/- has been completed on 04 Feb 21 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (17203011035104724272310) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                T
                tanniroy
                from Hāora, West Bengal
                Feb 22, 2021
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                Address: 17 Bagmari lane BRS 10

                I Chiranjit Roy mobile no [protected] purchase A Sumsung F41 Mobile 23/01/21 day after I facing software problem I Am compline many time but not resolve my problem 9/2/21 I check my mobile totally Ded thin I call & lunched complain 56 time and gate refund mail 5 times but still not solve my problem I need necessary action very urgent basis.

                Thanking you,
                chiranjit Roy
                [protected]
                Flipkart customer support has been notified about the posted complaint.
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                  umeshpachouri0
                  Feb 22, 2021
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                  I ordered 2 iron box and received only 1
                  Flipkart customer support has been notified about the posted complaint.
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                    Sujasaneesh
                    Feb 22, 2021
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                    We have puchased mi led tv4 PRO138.8(55) from flipkart. The invoice no is 297800, order date16 may 2019, order no[protected].Now a days the display is full of horizontal lines and clarity is not good also.
                    Flipkart customer support has been notified about the posted complaint.
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                      Priyanka Parashar
                      Feb 21, 2021
                      Resolved
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                      Resolved

                      I am a genuine customer of Flipkart from so long
                      Recently due to corona I shopped many dress from Flipkart rather than traditional offline shopping
                      Out of received dresses most didn't matched with product I ordered, so I placed return
                      Inspite giving me solution they blocked my account
                      I got loss of lot money
                      Kindly help
                      Feb 22, 2021
                      Complaint marked as Resolved 
                      They sent a mail to me Dear Customer, We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 24 Feb, 9:00 PM. Thanks, Flipkart Customer Support After this mail they blocked my account without intimation [email protected] this is the email I'd from which I got above mail
                      Flipkart customer support has been notified about the posted complaint.
                      Feb 23, 2021
                      Updated by Priyanka Parashar
                      I was genuine customer of Flipkart from so long
                      Because of corona I completely switched from traditional shopping to online shopping
                      Recently in past 60 days I order more than 50 items from Flipkart, out of which many of them are defective or wrong products
                      When I tried returning them they disable my return section
                      After placing complain they blocked my account
                      I got loss of money in thousands
                      Moreover I purchase all household items from Flipkart
                      Although they had given pathetic and disappointing customer service to me

                      Flipkart guys should stop writing easy returns

                      And logically to avoid fraud you can place terms and conditions that maximum you can place this much number of orders per month to avoid your doubt of reselling

                      And to analyze returns are fraud or not
                      You can at least cross check by asking images of defective ones

                      Moreover they should mention in return policy that if you receive more defective products than they can't be returned from your end bcoz high returns not allowed in Flipkart
                      Verified Support
                      Feb 24, 2021
                      Flipkart Customer Care's response
                      Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                      Feb 24, 2021
                      Updated by Priyanka Parashar
                      My account is blocked and I have following order defective for which I am unable to place return

                      Order Id. OD[protected]

                      This product is having hole

                      For reference check attachment

                      Mar 05, 2021
                      Updated by Priyanka Parashar
                      It's been more than a month
                      Flipkart isn't able to solve my issue
                      You guys loosing trust of your genuine customers

                      OD[protected]

                      OD[protected]

                      OD[protected]
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                        Siddhant Yadav4149
                        from Panvel, Maharashtra
                        Feb 21, 2021
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                        I have returned a book and demanded refund.
                        Refund was dated on 18/02/2021 but it didn't receive till now and Flipkart is saying that it is being transferred by seller.
                        Flipkart customer support has been notified about the posted complaint.
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                          Sujasaneesh Suja
                          Feb 21, 2021
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                          We have already purchased mi led tv on 16 may 2019.invoice no297800, order no[protected]order date 16may 2019.Now a days display is not perfect due to parrallel and horizondal lines on the screen.
                          Flipkart customer support has been notified about the posted complaint.
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                            Feb 21, 2021
                            Resolved
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                            Resolved

                            Address: VILL- TEGHARI BISWASPARA, P.O- RAJPUT TEGHARI, P.S- RAGHUNATHGANJ, DIST- MURSHIDABAD, PIN- 742213

                            03/02/2021
                            In display problem (defect), POCO X2 MOBILE . Order id - OD[protected]..
                            I have 5 time complaint but there are no responsibility in this mobile .
                            complaint number in flipkart - I)[protected]
                            ii)[protected], iii)[protected], iv)[protected], v)[protected]
                            contact no- [protected], [protected]
                            email id- [protected]@gmail.com
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 24, 2021
                            Flipkart Customer Care's response
                            We will revert on it.
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                              A
                              Akrati dubey
                              Feb 21, 2021
                              Resolved
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                              Resolved

                              Actually I ordered the fast-track smart band on 12 Feb and it was about to be delivered on 15 Feb..but the delivering agent (neeraj Dubey, mp zone, bina) delivered my product to someone else and now he is not ready for the compensation..I called him many times but he putted me on the block list
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 24, 2021
                              Flipkart Customer Care's response
                              Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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                                M A X I M O
                                Feb 21, 2021
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                                Address: Bhubaneswar, Odisha
                                Website: ekart.in

                                I have ordered a face cream from Flipkart and that was delivered today on 20 feb 2021.After the product got delivered the delivery boy named SUSANTA RANJAN NAIK started calling to my number repeatedly without any reason and disturbing me like a hell.please take immediate action regarding this.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Anand2001
                                  Feb 20, 2021
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                                  I bought a 3 seater sofa from flipkart on 18th October worth 15990 they said that i will get the refund by 22nd oct 2020.But till today (20th feb 2021) I haven't received the refund. They given me a refrence number and asked me to contact the bank. But the bank is also not helping me.

                                  Refund refrence number[protected]
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Akshaylegend07
                                    Feb 20, 2021
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                                    I have lost access to my of old flipkart registered mobile number because of which i am unable to recieve OTP on my previous number and hence i cant update my account to new number. Please help me @flipkart
                                    Name: Akshay Legend
                                    Registered phone number: [protected]
                                    email id: [protected]@gmail.com
                                    New phone number: [protected]
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Mohammed Mujaheed
                                      Feb 20, 2021
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                                      We recently purchased red mi 8 from Flipkart that phone before already used someone when I am received from Flipkart that phone display is totally dead my brother also totally depressed if resolved this means I have evidence to that is used someone mobile pl do needful otherwise I will take action against to Flipkart
                                      Flipkart customer support has been notified about the posted complaint.
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                                        SUNIL KUNCHERIA
                                        Feb 20, 2021
                                        Resolved
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                                        Resolved

                                        Sir,
                                        I ordered a foldable cycle from your site and I got a damaged one and requested for a replacement. I got the replacement after 1 week that also damaged one than the previous one. Pictures taken of the damaged cycle attached. Either I need the product within one or two days or cancel the order and take back your product.

                                        Order ID: OD[protected]
                                        Replacement ID:[protected]

                                        Regards
                                        Sunil
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 20, 2021
                                        Flipkart Customer Care's response
                                        We will revert on it.
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