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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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S
Shashaank007
from Delhi, Delhi
Dec 3, 2020
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I am a plus member of Flipkart, I booked some products which details as given below which is not getting on time and after doing lots of calls to customer support from 21st Nov 2020 to till now 03rd Dec 2020.

Order ID : OD[protected]
Dated : 17th Nov 2020
Price : 899/-
Shipment courier : DELHIVERY courier Pvt Ltd.
Tracking ID :[protected]

Order ID : OD[protected]
Dated : 25th Nov 2020
Price : 899/-
Shipment courier : DELHIVERY courier Pvt Ltd.
Tracking ID :[protected]

Order ID : OD[protected]
Dated : 27th Nov 2020
Price : 1299/-
Shipment courier : DELHIVERY courier Pvt Ltd.
Tracking ID :[protected]

When i pressurized to Flipkart team then my product is deliver otherwise i didn't get it and every time after 3rd attempt it goes cancel.
+1 photos
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    S
    Salman23
    Dec 3, 2020
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    Respected Sir/Madam,

    Amount send by Flipkart online shopping is not reflecting in my account.
    My account number - [protected].
    Branch - Kuniyamuthur.
    Account holder name - Salman Faris. S
    Refundable amount - Rs. 1151/-
    Refund reference number - NFT[protected]GN00009XXXXXXX.

    This amount is send by the Flipkart on 20th November and still not reflecting in my bank account .
    So I request you to solve my problem as soon as possible .
    My Contact Details: [protected].
    Email : [protected]@gmail.com.
    Thank you...
    Flipkart customer support has been notified about the posted complaint.
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      M
      Mã Ñãś
      from Powai, Maharashtra
      Dec 3, 2020
      Resolved
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      Address: DHEPO STREET KORAPUT ODISHA 764020
      Website: www.consumercomplaints.in/new_complaint

      Dear sir,
      kindly help me its urgent after cash not received in ATM machine and message debit so i am try to calling customer care but fall in fraud call and given ATM card no also given OTP so fraud customer purchase online product through my debit card...

      Fraud name i dont know his phone no [protected] so kindly flipcart team cancel the parcel and return back amount 11499 as much as possible...
      +1 photos
      Aug 13, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Dec 03, 2020
      Updated by Mã Ñãś
      Please solve this problem as much as possible and how to get my return amount please try his phone no [protected] then track this no in flipkart and cancel the parcel urgent needed

      Verified Support
      Dec 03, 2020
      Flipkart Customer Care's response
      We will revert on it.
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        A
        Anil Devunoori
        Dec 3, 2020
        Resolved
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        Resolved

        Defective Dell Vostro 3491 laptop delivery and Bad customer service by both Flipkart(Seller) and Dell(Manufacturer)
        Order and Payment: We placed order for Dell Vostro 3491 laptop on 19th November 2020 and Flipkart delivered it on 21st November 2020 once we paid the Rs. 36890/-.
        Purpose of Purchase: This laptop is ordered for my daughter so that she can attend online classes from home.
        Problem with Laptop: The day one when we try to connect mouse/pen drive/phone to the USB ports, the laptop did not detect the devices connected.
        We reported the issue with Flipkart on 27th November 2020. Flipkart called us back didn't took the problem seriously and didn't guide us returning the laptop and replacing the laptop. Instead they took 1 day tp understand the problem and wasted our time keeping us on hold on phone call for 30 minutes several times for addressing the problem. They haven't suggested us to return the laptop. On 29th November 2020, they sent message saying that concern team will look into the problem and solve it by 3rd December 2020. Today is 3rd December 2020. Flipkart closed the incident(incidentId=IN[protected] on 29th November 2020 saying that issue is resolved without actually resolving the actual issue. Flipkart is not serious about the laptop problem and hard time we are going through.
        On 2nd December 2020, Flipkart asked us to contact dell support by giving their contact number and url.
        We contacted dell for their support, but they are also not took the problem serious, rather they kept us on hold multiple times for hours and transferred call from one department to another and finally to technical support team. Technical support team also not patient in listening to the laptop problem rather they are disconnecting calls multiple times. They had online call and checked the hardware and laptop and confirmed there is a problem with Motherboard. In last call Dell technical support said that they will come to our home and look into the problem and replace the motherboard.

        Our purchase objective is to fulfill our daughter's requirement to attend online classes.

        Flipkart and Dell failed to fulfill our requirement rather they misguided us, wasted time and transferred calls to multiple departments and caused lot of pain all these days, not yet the problem is resolved.

        Flipkart and Dell have sold defective laptop and took our hard earned money Rs. 36890/-
        Aug 8, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 03, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          H
          Hemant1997@
          Dec 3, 2020
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          OD[protected]

          I purchase a watch from Flipkart and they dilivered to my home withing 3 business days but when I opened the box there is only box inside then I raised a return request to the flipkart and they gave me a maximum time 13 days after 13 days then send me a FIR form and they said to me also click the pictures what you received.. after that I did it all the things but next day they cancel my return request without any reason I am sharing you details and I want please block this fraud sites
          And I want my money back I don't why they are not soliving my issue

          Ordered id-OD[protected]
          Mobile no -[protected]
          Name -Hemant sharma
          Purchase date
          [protected]
          complaint date[protected]
          +1 photos
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            M
            Manish Kumar Pradhan
            from Powai, Maharashtra
            Dec 3, 2020
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            I have lost my old number. I want to update my flipkart account with the new number, but am unable to do so, as one of the mandatory OTP is being sent to the old number. Kindly help in this regard and oblige.
            Flipkart customer support has been notified about the posted complaint.
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              S
              srinivasanlal
              Dec 3, 2020
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              Website: www.flipkart.com

              I need to change my login mobile number because i lost my old mobile number three years ago
              Flipkart customer support has been notified about the posted complaint.
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                M
                mjindal240882
                Dec 2, 2020
                Resolved
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                Resolved

                I have not received the refund or replacement for my order no Order I'd OD[protected]
                Sorry but I have to take the shelter of the court because I have no other option left. I am fed up with customer care service. let us meet in the court. I will not talk to any customer care executives from now.
                Aug 7, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 03, 2020
                Flipkart Customer Care's response
                We will revert on it.
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                  R
                  Rohit_kumar_RK
                  from Powai, Maharashtra
                  Dec 2, 2020
                  Resolved
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                  Resolved

                  Address: Bangalore

                  Ear Team

                  Please find mail attached from Indigo Confirming that they have refunded the Full Amount of
                  4, 971.00 INR for PNR KJR99G to travel agency account (Flipkart in this case) on 06th July 2020 . The mail also states to further contact travel agency (Flipkart ) for the status of my refund.

                  I am also attaching Itinerary Details From Indigo Website which Evidences that Trip has been cancelled and Flipkart has received the money.

                  Attachment 1 : Indigo-Mail.pdf
                  Attachment 2 : Itinerary.pdf

                  My Below Mentioned Flight Booking Details "Mentions" the Trip as "Completed" in Flipkart Section.

                  As you are aware. All the Trips Booked in the Month of March - April was automatically cancelled by the Airlines as per the Govt Mandate Issued during the Time of Covid Banning all Domestic Travel.

                  I want to claim refund for my Second Leg of the Journey From Indore to Visakhapatnam. The Trip is Being Mentioned as Completed in Flipkart Travel Bookings.

                  Kindly rectify the Blunder and mention the trip as cancelled. I want to encash my credit shell.

                  If this doesn't get rectified, I am free to escalate. Bank Details for Refund Attached

                  Booking Id: FF[protected]

                  PNR: KJR99G

                  BANK DETAILS


                  Beneficiary Name Rohit Kumar
                  Account Number [protected]
                  Bank Name ICICI BANK
                  Branch Name AMTZ CAMPUS
                  IFSC CODE ICIC0004362
                  +3 photos
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 06, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    R
                    Rohit_kumar_RK
                    from Powai, Maharashtra
                    Dec 2, 2020
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                    Address: Bangalore

                    Dear Team I had Purchased Cable from Flipkart on my Mother's Mobile and while opting for the UPI Payment Method I did the Payment through Google Pay on My Phone. Unfortunately the Money Got Debited through my Account - 1117XXXX1850 - ICICI Bank. But Order did not get updated and I had to choose C.O.D Even there. Kindly refund my money or update my order as paid.

                    UPI Ref Id:[protected]
                    Flipkart customer support has been notified about the posted complaint.
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                      S
                      Shank_ak
                      Dec 2, 2020
                      Resolved
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                      Resolved

                      Address: Aurangabad

                      Hello,

                      I order a WD passport 2 TB Hard disk Drive on 13th Nov 2020, expected was on 18th Nov 2020. It almost reached the nearest hub and I got a mail saying " we're sorry about the delay in delivery..." I have attached the screenshot.

                      I request for a call, Flipkart started giving false hope that your product will be delivered by 25th and again changed to 1st Dec 2020 and now 2nd Dec 2020 Flipkart saying that we have misplaced the product.
                      can you please "Cancel the order by your end". This is the response I got from Flipkart.

                      This my worst experience, so I will be deleting the account once I cancel the order.

                      Thank you, Flipkart for your fast services delivery, giving false hope and making me wait.
                      +4 photos
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 06, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        V
                        Vignesh2614
                        Dec 2, 2020
                        Resolved
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                        Resolved

                        We ordered POCO C3 mobile from Flipkart which unfortunately had been delivered with a display defect on it so we tried requesting for a replacement but the seller had cancelled our request for more than 2 times.and we can The Flipkart customer care, the customer care executive has adviced us to vist the nearest centre to service the device and if they denies to service call us again. Then we had booked a visit at our nearest mi service centre and gone there and they told it is an hardware issue and i[censored] get in to it flipkart would not able to replace your device so kindly call the customer care and tell them to do a replacement.Then I went to the service centre and made them to spoke with the Flipkart customer agent they spoked and I got an call back that a backup team will call u and they will book a replacement for you. But till now we don't got any call like that please replace asap sir.
                        +3 photos
                        Dec 8, 2020
                        Complaint marked as Resolved 
                        Finally Flipkart approved the Replacement
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 03, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
                        Dec 04, 2020
                        Updated by Vignesh2614
                        We got call but not the Solution. You people just asking the confirmation letter from the service centre but they r Denying to provide those things. That y i made you people to talk to the authorized service centre agent even then you again looping back to the Last version of the issue kindly Approve the Replacement request and make the delivery asap as we have been struggling for a week now.
                        Dec 05, 2020
                        Updated by Vignesh2614
                        YOUR TECHNICIAN WITHOUT VISIT YESTERDAY HAD UPDATED THEIR IS NO ISSUE IN THE MOBILE YOU JUST TRYING TO CHEAT US
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                          A
                          Anujsingh4553
                          from Powai, Maharashtra
                          Dec 2, 2020
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                          Address: Auraiya

                          Mera Flipkart block ker diya usme mere supercoin or gift card me rupees the
                          Flipkart customer support has been notified about the posted complaint.
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                            A
                            Anendar
                            from Powai, Maharashtra
                            Dec 2, 2020
                            Resolved
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                            Resolved

                            I ordered OPPO A9, 128GB mobile on 10 November 2020, order ID - OD[protected].
                            Flipkart gave delivery date very often but my mobile has not yet been delivered, meanwhile I had to pay the credit card bill.
                            Customer care service not Help in this matter.
                            Aug 15, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 03, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
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                              M
                              Mihir rathi
                              Dec 2, 2020
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                              My all spf claims getting rejected with same message they are giving. Please pass my spf claim
                              Flipkart customer support has been notified about the posted complaint.
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                                J
                                jazylhdraws
                                Dec 2, 2020
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                                Thos is to let yiu know the flipkart seller Marshmello is selling a piece of art of Lord Shiva I created a few years ago. The link to the flipkart post is
                                https://dl.flipkart.com/dl/angry-shiva-art-framed-poster-paper-print/p/itmfgqjxn...

                                Where as here is the link to my original art https://www.deviantart.com/jazylh/art/Lord-Shiva-The-Universal-Overseer[protecte...

                                Kindly have it taken down immediately.

                                Regards
                                Jazyl Homavazir
                                Flipkart customer support has been notified about the posted complaint.
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                                  K
                                  kabkarthick
                                  from Powai, Maharashtra
                                  Dec 2, 2020
                                  Resolved
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                                  Resolved

                                  I have bought original pixel 2 charger on june 2020 with warranty of 12 months, whereas my charger is not working in 3 months o[censored]sage. i tried claiming warranty through the dealers provided by flipkart but they are not supporting since i got through online shopping like flipkart. i raised this complaints back to flipkart, they had accepted to solve this before nov 23rd 2020, but still its not solved
                                  +1 photos
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 06, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    M
                                    Monideep Chakraborty
                                    from Hyderabad, Telangana
                                    Dec 2, 2020
                                    Resolved
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                                    Resolved

                                    One of the products in Flipkart, which is a poster paper print has one of my friends' artworks in it and the seller has no right to sell it, so I would like if someone can help and take the product down from Flipkart listings because the original artist is not making any money from it.

                                    Here's the link for the product: https://www.flipkart.com/angry-shiva-art-framed-poster-paper-print/p/itmfgqjxnyz...

                                    Here's the link of the original artist: https://www.instagram.com/p/CHCesHpjSYr/
                                    +2 photos
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 03, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      ruummmmi
                                      from Powai, Maharashtra
                                      Dec 2, 2020
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                                      Amount debited from account with transaction status as success, but order got cancelled by flipkart.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        E
                                        E Hemanth Kumar Reddy
                                        from Powai, Maharashtra
                                        Dec 2, 2020
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                                        Address: 508201, Appannapeta, garidepally,kpc projects ltd road work

                                        Order OD[protected] for BOZTI Back cover I don't get product till now
                                        Flipkart customer support has been notified about the posted complaint.
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