Dec 7, 2020
Complaint marked as Resolved Company Refunded 70% of product Cost without exchange/ return product.
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2020
Flipkart Customer Care's response We will revert on it.
Nov 25, 2020
Updated by biju07 On 23.11.2020 FLIPKART social media team always tried to ring false called for 3/4 times and when i tried to receive to the call intentionally dropped the call and provided fake mail to me that they wanted to contacted me and not reached to me it is proved that they wanted to Psychologically and mentally tortured the Customer.
On 24.11.2020 without any intimation to me they closed my issue raised on 18.10.2020 bearing issue ID[protected] with a remark " isssue resolved ".It is astonished me!!! I argued with FLIPKART Customers Service executive the reason of closing the issue, but they did not satisfied me why they have been closed the issue. It is very clear their only intention to Psychologically / mentally torture the customer.
However, after 3/4 times argument with FLIPKART Customers care Executive they have reopened my issue and resolving scheduled time extended to 05.12.2020 instead of 30.12.2020.( copy enclosed )
This is for information and future reference only.
Nov 25, 2020
Updated by biju07 On 23.11.2020 FLIPKART social media team always tried to ring false called for 3/4 times and when i tried to receive to the call intentionally dropped the call and provided fake mail to me that they wanted to contacted me and not reached to me it is proved that they wanted to Psychologically and mentally tortured the Customer.
On 24.11.2020 without any intimation to me they closed my issue raised on 18.10.2020 bearing issue ID[protected] with a remark " isssue resolved ".It is astonished me!!! I argued with FLIPKART Customers Service executive the reason of closing the issue, but they did not satisfied me why they have been closed the issue. It is very clear their only intention to Psychologically / mentally torture the customer.
However, after 3/4 times argument with FLIPKART Customers care Executive they have reopened my issue and resolving scheduled time extended to 05.12.2020 instead of 30.11.2020.( copy enclosed )
This is for information and future reference only.
Nov 25, 2020
Updated by biju07 On 23.11.2020 FLIPKART social media team always tried to ring false called for 3/4 times and when i tried to receive to the call intentionally dropped the call and provided fake mail to me that they wanted to contacted me and not reached to me it is proved that they wanted to Psychologically and mentally tortured the Customer.
On 24.11.2020 without any intimation to me they closed my issue raised on 18.10.2020 bearing issue ID[protected] with a remark " isssue resolved ".It is astonished me!!! I argued with FLIPKART Customers Service executive the reason of closing the issue, but they did not satisfied me why they have been closed the issue. It is very clear their only intention to Psychologically / mentally torture the customer.
However, after 3/4 times argument with FLIPKART Customers care Executive they have reopened my issue and resolving scheduled time extended to 05.12.2020 instead of 30.11.2020.( copy enclosed )
This is for information and future reference only.
On 25.11.2020 without any conversation with FLIPKART Authority has Closed all the issues raise by me on 18.11.2020 onwards and stating remarks " As per our conversation your issue is resolved " ( COPY ENCOLSED )it is proved that FLIPKART Authority always wanted to tortured mentally to Customers.
After the above situation i have talked with about 10 executive and 4 senior executive of FLIPKART Authority they have not satisfied why the issue not shown to me!!! Further they are clarified that my issue is kept pending and it will resolved by 05.12.2020. They have forwarded the present issue ( issue pending unshowon to me ) to their technical team they will fixed it shortly which myself will found that my issue is kept pending with FLIPKART Authority and will resolved by 05 Dec 2020.
Now I am very unhappy with present activity of FLIPKART and i will post further update from time to time.
This is for information and help me the update in future reference in legal proceeding if any will filed in appropriate forum.
Nov 25, 2020
Updated by biju07 At last time about 09.20 PM ON 25.11.2020 my issue has been reopened / updated by FLIPKART Authority ( Copy enclosed )that issue will be resolved by 05 Dec 2020.
Viewer it has been done by requesting/ argueing by me with about 5 Senior Executive and more than 10 executive of FLIPKART Customers service within 8 hour in a day.
Dec 07, 2020
Updated by biju07 Company Refunded 70% of product Cost without exchange/ return product.
Verified Support
Dec 07, 2020
Flipkart Customer Care's response We will revert on it.
Dec 07, 2020
Updated by biju07 I HAVE NO ISSUE WITH FLIPKART AT PRESENT ISSUE RESOLVED