Flipkart Complaints & Reviews

On 9th November, 2020 I ordered two sets of 15 inch laptop skins. In 16th November I got the delivery of the product in a postal tube. but when I opened the postal tube, there is only 1 skin. So immediately I called the customer service and they said we'll make sure to get the refund. But I haven't got any further call from Flipkart.

I tried to place an order on 15th Oct 2020 for Google Nest Mini from FLIPKART at 12:01 PM, but the order was not placed and the amount Rs. 1999/- got deducted from my HDFC bank account through Google Pay.
I contacted Flipkart customer care service 4 times and they said that you will receive the money within 8 working days (26th Oct 2020), but I didn't received the money yet.

Order ID - OD[protected].

Please initiate the refund process as soon as possible. I have also attached the bank statement for reference.

I recently replaced my Realme X3 superzoom Arctic White 8GB/128GB smartphone which had some problems. I received my replaced product on 11th November, 2020. After some days the device started showing same problems that I had with my previous device which was promised by flipkart that it won't happen again. My smartphone fails Standby Current Test in Engineer mode of Realme (Performed by Technician in front of me, Screenshot attached). The Battery backup is very poor, call drop issues and many more. I placed a return request on Flipkart for the same and the very next day the Jeeves Technician from Flipkart came to check the phone. Technician confirmed of the problems and also clicked pictures of the same but is Denying to update the service report in front of me and is talking very rudely to me, I told him to wait and make a service report but he arrogantly started his bike and tried to run. I want my Return to be completed as soon as possible from flipkart's end. Kindly do the needful.

During the big billion day ive ordered LG G8X mobile fron Flipkart, ive noticed that in low bright conditions the dark shades overlap while scrolling or moving, also low light videos are absolutely black in color and overlapping shades issue makes it even worse to look at the display, Flipkart or Lg has sold these refurbished or defective products without giving a clue to lacks of customers.

Ive ordered LG G8X thiq mobile and placed replacement for it as it was defective, i then received the replacement box in which the phone and charger was missing from it, ive called the Flipkart about it and they said they raised a complaint regarding that but i can see no complaint against that order,

Gift card amount Rs. 10000 is taken by Flipkart, i have never received any reminder call /sms/ email from flipkart.
In this covid situation when govt. Is extended the limit of all the things like permit, licences, gst, income tax, etc.. why Flipkart is not doing ?
By this way they are cheating with customers and doing the fraud.

I know the guideline of rbi without informing the customers you cannot take the money from customer.

Our organisation give such gift card on quarterly basis and I used to spent the amount time but this time due to covid I avoid to buy as per govt.guideline.

I request to flipkart to refund the amount, I will use it in one week.
Regards
[protected]

Yesterday morning (15/11/2020) the product (arudino beginners kit) from flip kart was delivered to my house the delivery person collected money(Rs-3, 085) when I open the box I found only torn cardboard & bill instead of the product.

It had been an terrible experience with flipkart as i have been repeatedly complaing about my tv for 2 months and no one has ever come to check and i was promised a refund.Now there is no response from your seller.If the complaint is not resolved by 19th November i will be forwarding a legal case againt flipkart and the seller

My product is in transit for 4 days there is no further update

Hi, im from hyderabad, i have placed an order of LG g8x phone on Nov 4 and it is shipped to my location but not delivered.. it is stating that order got delayed and cancelled on Nov 16.
Please refer to the attached details and give me a solution for this to get back the order.

On 25/02/2020 I have booked a flight ticket for travelling from CCU to HYD on 07/05/2020 (PNR MWF6GX) and return ticket from HYD to CCU (PNR YJ9RNM) on 10/05/2020 (Booking ID FF[protected]. The ticket was cancelled from flipkart side and on 13/10/2020 they have informed me that refund has been initiated. For not getting the same I have contacted flipkart and they have asked about my bank details again which I instantly provided on 05/11/2020 but the same is not refunded. To get my refund I have contacted flipkart several times and they keep giving false promises and dates after dates for resolving the issue. On 14/11/2020 customer executive from flipkart told me that issue will be resolved but he unable to give any deadline by which the refund will be processed.

During this covid pandemic when I am already facing extreme financial hardship this is creating great mental stress on me. Kindly help.

Regards,
Souvik Karjee

जिसमें मेंने आपसे samsung galaxy F41 6 gb ram 128 gb स्टोरेज वाला फोन 3 नवंबर को Received किया था जिसमें प्रॉब्लम था जिसकी वजह से रिप्लेस किया गया था और 9 नवंबर को रिप्लेस मिला था लेकिन उसी दिन से वहीं प्रॉब्लम जो पहले वाले फोन मे था वही इसमे आने लगा है और आज दिन तक आ रहा है इसके लिए आपसे 6 बार technician visit हो चुकी जिसमें उन्होंने फैक्ट्री डेटा reset लगाने के बाद फोन चल रहा है तो कोई problems नहीं है पर जैसे ही उसमे goole play store से या फिर सैमसंग स्टोर कोई एप्लिकेशन इंस्टॉल करने के बाद कोई प्रॉब्लम आती है तो वो हमारा प्रॉब्लम नहीं ऐसा बहाना बनाकर छूट जाते हैं, और ये प्रॉब्लम उन्होंने भी जब भी विजिट किया तब face किया है और ये बात उन्होंने एक्सेप्ट भी किया है और उनकी विजिट के दौरान आपके कस्टमर केर मे भी technician से बात करवाई गई है और उन्हों ने आपके executive को भी ये बात बताई गई है पर ये हमारे सेलर पॉलिसी में नहीं आता बताकर अपने हाथ उठा लेते हैं जो बात सरासर गलत है,
मुजे आपकी Flipkart से 7 Day पॉलिसी के अंतर्गत क्लेम में Refund चाहिए कृपया मुझे इसका Resolution जल्द से जल्द देकर आभारी कीजिए।

मे आपकी इतनी बड़ी Flipkart ब्रांड पे विश्वास करता हूँ और में Flipkart को ही पहचानता हूँ।

I ordered an hp15 i3 laptop from flipkart on 29/12/2019 and received on 02.01.2020. Display stops working on 10.08.2020 and on the same day I reached at authorised hp dealer at Thrissur, Kerala and they sent it for flipkart warranty service. After 10 days they call me and told that flipkart purchased this item on 10.08.2019 .so warranty expired on 09.08.2020 and they are not ready to repair it at free of cost. They charged 7000/- to replace...

I booked air tickets for two passengers on Indigo to travel from Baroda to Cochin on 21/11/20 thru Flipkart Travel. This flight has been cancelled by Airlines and I requested them to refund my booking amount. Accordingly airline made refund of Rs.10, 440/- to Flipkart on 1st Nov. 20 as per their email given to me.

Till now flipkart has not made any refund to me even after contacting three times with their customer care.

I had booked one flight ticket last month from Srinagar to Kolkata in Spicejet from Flipkart and got discount which I can easily see in the tickets got from Spicejet and Flipkart. Price mentioned on the Spicejet ticket was greater than Flipkart charged.

But again when I booked a ticket from Kolkata to Srinagar I got less amount ticket from Spicejet than Flipkart charged . Also after giving discount means flipkart giving fake discount and charging more. Flipkart charged around 700 rs more than the Spicejet if we add the discount amount.

I am attaching all the 4 tickets which I have received from Flipkart and Spicejet before and now.

I had contacted to Flipkart also but no valid response from their side.

I booked a Godrej Fully automatic 7 kg top washing machine on 18th october 2020 and it got delivered on 29th October 2020 and installed on 30th october 2020. I went out of station for next 10 days. After returning we started using the machine and in 2 days the machine started mal-functioning. The spinner drum started to vibrate a lot banging on either side. We switched off and reported the complaint to Godrej service center. When the Godrej service executive visited, the machine did not even start. He said that the board might be gone and there might be problem with the suspension, hence need to open the machine.
Within 2 weeks a product has broken down with the main board not working and suspensions broken. How can this be justified ?

I tried contacting Flipkart, they said the return policy was valid only for 10 days. I had the problem exactly on the 14th day. Flipkart is no way taking the responsibility for such a defective piece which broke down in 14 days. The main board is gone and the suspensions broken in 2 weeks. I doubt even if this was a brand new product? Looks like some assembled piece. I am attaching the cover with the machine was packed. It had patches stitched in heat.
I am a customer of Flipkart for past 10 years and didn't face such a problem. Its extremely disappointing with the flipkart for its delivery and the way I got the response. I want the return/replace of the machine.

My details:
Name: Mohammed Ziyauddin
Contact: [protected]

Date of Incident : 01 Nov 20
I booked the above mentioned product but Flipkart have delevered the smaller 55 cm trolley of low cost in place of 65 cm trolley during big billion sell on 20 th Oct 20 vide order ID : OD[protected]. One taking to customer care of Flipkart he is only giving me option to get money refunded but matter is not to take money after one month but I need my booked product in that case Flipkart telling we can not do this as this option is not available. Flipkart has done the fraud with me and even only agree to share the details of seller.

Date of Incident : 01 Nov 20
I booked the above mentioned product but Flipkart have delivered the smaller 55 cm trolley of low cost in place of 65 cm trolley during big billion sell on 20 th Oct 20 vide order ID : OD[protected]. One taking to customer care of Flipkart he is only giving me option to get money refunded but matter is not to take money after one month but I need my booked product in that case Flipkart telling we can not do this as this option is not available. Flipkart has done the fraud with me and even only agree to share the details of seller.

resolution: Replacement from correct product

I have ordered a wardrobe from Flipkart on 29 Oct 2020 which was delivered on 3rd November 2020, the same day the authorised representatives of Flipkart visited and during installation the product found defective. The same was requested for replacement but despite our repeated request the product has not been replaced so far. The authorised technical team of Flipkart i, e jeeves (Mr Shabir Alam) has confirmed that technical inspection and visit has been completed from their end. However Flipkart is lingering the issue taking the plea of technical visit. More than 12 days have been passed since raising of my complaint for replacement the same has not been done so far. Being plus member of Flipkart I do not deserve such type of services.
*Order ID - OD[protected]*
*Return ID -[protected]*

I had ordered a Thomson 65 inch smart tv from Flipkart on 16th October vide Order ID - OD[protected] but cancelled it on the same day itself since I changed my mind on the purchase. The status on app also confirmed that the product is cancelled and that a refund of the amount would be issued. However, since then the refund is still pending to be credited. I raised this with Flipkart support on 9th November and was told that the same would be resolved by 13th November which didn’t happen. The bank has debited my credit card so I will have to pay if this doesn’t get resolved in the next 2 to 3 days.