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Flipkart Complaints & Reviews

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Updated: Jul 15, 2026
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R
Raeesreyi
from Malappuram, Kerala
Jan 15, 2021
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Address: Bangalore

Hi, It's been going to one year my account got blocked for an unethical reason made by them. I had to order a phone in flash sale, which was very demanding, so I had only one option for fast checkout, that is Gift Card. So I made a GC of 16999 rs and booked the phone it got ordered successfully and next second it got cancelled saying seller cancelled. Since its a flash sale, I had to wait a week for ordering. Ordered same way same result. I thought its because of limited stocks first but it turns out it's not. The very next day complained about it to the Customer Service team and they told to order some other products(footwear) to check the issue. It got ordered and didn't got cancelled and they told its only for electronics and blah blah. So I cancelled it. But still they didn't provide a solution for my problem. So I waited for next week sale and wola my account got blocked saying that I'm a reseller. Which is a very kind token from flipkart I received yet. I'm a student and i just claimed the free Flipkart Plus day before I tried booking the phone.

Now My EGV is blocked in that account. Contacted the CS several times no reply no solution. Either give the money as fresh EGV or unblock my account or else give it as real money. You guys keep doing this to customers without even a information from them. Its the biggest scam I've experienced so far. Scamming people to shut their mouth. That's what you guys doing and keep doing.
Aug 17, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2021
Flipkart Customer Care's response
We will revert on it.
I still didn’t get any help from you guys. Here I’m in Bangalore now. Will there be any benefit if we reach out to your office. Call me or do something it’s going to be a year from now. Due to lockdown we couldn’t reach Bangalore but we tried what we could with consumer complaints and writing everywhere. No result. Do the needful of a customer. Always keep on escaping with unethical reasons
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    PARESHADALAJA
    from Soja«tra, Gujarat
    Jan 14, 2021
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    I purchased Motorola tv on flipkart.they delivered my tv on 11th January.and and they set up installation date with Jeeves for my tv on 12th January on 12th January they reschedule 19th January my installation date without my concern or without any contact with me.then i call there customer care helpline they said you reschedule it..After heavy argument they accept it. And said withing 2 business days installation will be done...But still nothing can happen .Ao i again call them they say your installation date reschedule by you and it is 19 th January...I wonder ...And tell before two days .You said within 2 business installation will be done...And now give me new date 19th January...Again after lots of argument they said within 2 business days it will be done let's watch will it happen or done..But I never expect this type of behaviour reputed company like Jeeves...Very very disappointed never by items which require installation from flipkart or Jeeves ...We can nothing do because if we done installation self... Warranty and return items benefit leaps...flipkart disappoint me first time
    Flipkart customer support has been notified about the posted complaint.
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      E
      eykitimes
      from Kharar, Punjab
      Jan 14, 2021
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      I fear something is not right as all my claims after 14th Sep 2020 are getting rejected wrongly with standard replies from the SPF team. I fear there could be some technical glitch as I see SPF team is hardly bothered to read my remark made while filing SPF claims. There are several cases where I have received claim approval mail but while following up for payment for the same again I received claim rejection mail. In Spite of providing all possible info related to SPF like video link etc, still I was surprised to see wrong rejection of claims. I have made several requests through my Account Manager also to at least arrange a call back from the SPF team so that I can understand why claims are getting rejected but in vain. When I did not get any resolution to my complain, I have also written thrice to Respected CEO, Mr. Kalyan Krishnamurthy but haven't received any reply yet There are various cases where buyers have made false statements of missing items or receiving different items . Buyer statements are taken on face value & refund are issued. I am in great pain as I have suffered huge losses due to wrongly rejection of all my claims due to negligence of the SPF team. This has never happened.
      Flipkart customer support has been notified about the posted complaint.
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        V
        vikasawasthy19
        from Bengaluru, Karnataka
        Jan 13, 2021
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        Address: Bangalore
        Website: www.flipkart.com/travel

        Booking Date: 9th Sept, 2020, Flipkart Booking Id:FF[protected]. PNR : H4I8XT, Travel Date: 6th Dec, 2020.
        Passenger: Vikas Awasthy, On 2nd Dec 2020 Flight cancelled by AirAsia because of Covid issues. Refund provided from airline to Flipkart travel at cancellation time itself but from Flipkart after finishing one moth also did not get any refund or mail regarding this. I raised refund request also for same from Flipkart on 2nd Dec/16th Dec, 2020 and provided all related documents but still request showing pending. From 5th Jan 2021 I am daily following up dropping mail for same request but always I will get It will resolve in 24 Hrs but till Today 13th Jan same answer. I am mentally and financial harassed by Flipkart Travel. I want to get refund with amount 50000 Rs/- for compensation how much I have suffered already and still suffering mentally so I want to get compensation for same.
        Flipkart customer support has been notified about the posted complaint.
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          P
          Pparveen
          Jan 13, 2021
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          Address: Bengaluru, Karnataka, India

          Sir I purchase a headphone from flipkart. That product has sone issues so request to return or replace that item but they arrange an technician visit for me . Technician should be here to check on 4 jan 21 but then he rejected to come and again visit again on 5th jan then 7th and then 10th and then 11&12 jan 21 but all the time he rejected and visit status shows cancel. Then I complaint to flipkart for this but again they said that technician will come. But till the date nobody is coming here. This is so much harassing and insulting for me . So please take an action against it .
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 14, 2021
          Flipkart Customer Care's response
          Hi,
          Greetings from Flipkart. Thanks for writing in. We'd like to inform you that we are unable to find your order ID with the given details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
          Jan 14, 2021
          Updated by Pparveen
          No I don’t get any satisfactory response
          Jan 16, 2021
          Updated by Pparveen
          Sir please take some action .
          I am a soldier in IAF and so much disappointed with these acts .
          Jan 20, 2021
          Updated by Pparveen
          Sir still my case is panding . No action is going to be taken by Flipkart. Again 9th time the Assign a technician visit
          Jan 20, 2021
          Updated by Pparveen
          My order id is
          OD[protected]
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            M
            moorthi986
            from Chennai, Tamil Nadu
            Jan 12, 2021
            Resolved
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            Resolved

            Hi..
            My Return ID -[protected] & Order ID - OD[protected]
            Still no calls from flipkart and no response from seller from 10-01-21.
            So kindly Refund the amount and there is no option for refund and we choose replace.
            Call to this number :+91-[protected]
            email id:[protected]@gmail.com
            Aug 13, 2021
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jan 13, 2021
            Updated by moorthi986
            Hi..Without calling and any information flipkart rejected returns and i have mentioned alternative numbers bz i mentioned wrong number . So kindly contact +91-[protected] and refund my amount.
            Return ID -[protected]
            Order ID - OD[protected]
            Otherwise i will rise consumer complaints..
            Phone display not working...

            Verified Support
            Jan 14, 2021
            Flipkart Customer Care's response
            We wiill revert on it.
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              K
              Kshitijsingh
              from Delhi, Delhi
              Jan 12, 2021
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              Address: Kshitij Singh Patna
              Website: Flipkart

              Bought Aldo sandal from Flipkart return it on 3rd January bcoz seems duplicate nd size was not perfect.get tracking details nd its reached to its destination on 7 th January. Now I called dem so many times for refund but they intentionally delayed it. They have given today’s date now they are saying wait till 16 th January
              Flipkart customer support has been notified about the posted complaint.
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                P
                prashantgoyal1983
                from Gurgaon, Haryana
                Jan 12, 2021
                Resolved
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                Resolved

                Address: 1579, First Floor, Near CCA School, Sector-4 Gurgaon

                I have ordered Crocs Men Black Clogs (Order ID:OD[protected] & Invoice Number:FAF07Z[protected]) on 02nd Jan'2021. Order has been delivered on 06th Jan'21 and I found that completely different product has been delivered therefore I raised return request (ID:[protected]) on same day. This was accepted by Flipkart on 10th Jan'2021 however item is not yet picked up. Ekart Logistic person denied to pick the item as he mentioned that it's damaged however it's not yet used at all. Pictures & Invoice details are attached with this compliant
                Aug 9, 2021
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jan 14, 2021
                Flipkart Customer Care's response
                We will revert on it.
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                  V
                  Venkatesan Dr R
                  Jan 12, 2021
                  Resolved
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                  Resolved

                  Dear customer congratulation your product order Flipkart, online shopping results are out in Flipkart, company your name to open the luckydrw car 12.60000 Registration chargefee_3500 Helpline no "[protected]

                  I received this dms and phone call

                  How my purcjase data is known to this outsidet
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 14, 2021
                  Flipkart Customer Care's response
                  Hi,
                  Thanks for writing in. We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
                  Flip cart shpuld reply immeditely i find poor coordination response from your custoner care Looks alarming
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                    M
                    maheshmnair4
                    Jan 12, 2021
                    Resolved
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                    Resolved

                    Website: www.flipkart.com

                    I purchase 2 Brick game on COD, they delivered only 1 Brick game. I called their customer care number first they ask all the details of the product & then for a refund they ask my bank details for beneficiary registration with OTP, which means they are frauding us.
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 13, 2021
                    Flipkart Customer Care's response
                    We will revert on it.
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                      B
                      Bristow Xavier
                      Jan 12, 2021
                      Resolved
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                      Resolved

                      I ordered a smartphone via Flipkart on January 12th at 11:50am.
                      soon after the transaction is done via my debit card, the status is shown as ' thanks for placing the order...' and the amount of 12999/- has been debited from my account.
                      but on the order menu, it is shown as the product is cancelled...i was very frustrated and mentally broken since it was my complete salary of past month that I've saved for buying my mother a smartphone.
                      i was ordering it as a surprise gift for her and its her birthday next week. what should i do, now the Flipkart executives are not answering my call or they are not responding to me.
                      it is shown, it will take about 10 days to get my refund.
                      please help
                      Jan 16, 2021
                      Complaint marked as Resolved 
                      i contacted the customer care executive via Flipkart toll free no, then he told me to wait till 20th Jan 2021. since the seller have completed my repayment process, he jave told me that not to worry. today 16th Jan, when i checked my statement the amount of 12999 have been credited to my account and was totally happy about it... i didn't receive any emails or calls regarding the refund... but any way i got my hard earned money back. but i cannot express my metal situation that I've passed those 4 days...
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 13, 2021
                      Flipkart Customer Care's response
                      Hi,

                      Greetings from Flipkart!

                      Order ID:- OD[protected]

                      We are sorry for the trouble caused.

                      We would like to inform you that the seller has confirmed the refund of Rs.12, 999/-, has been completed on January 12, 2020, which should be reflecting in your bank account by January 20, 2020.

                      Since you've mentioned that you have not received the refund yet, we request you raise a dispute with your bank for this transaction and they will help you further by looking into any payment gateway related issues due to which the amount may not have been added to your account.

                      Your kind understanding and cooperation are appreciated.
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                        S
                        SKhushboo
                        Jan 12, 2021
                        Resolved
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                        Resolved

                        I have ordered two products from Flipkart. The product is pigeon electric kettle and woolen stole. Both products delivered to me respectively on the date 5 jan and 7 jan. I have raised a return request for pigeon electric kettle on the date 8 jan 2020 and for woolen stole on the date 7 jan 2020. Pickup last date for pigeon electric kettle was 11 jan 2020 and for woolen stole was 9 jan. But till now nobody will come to me to receive the package. Last date of return for product pigeon electric kettle is 12 jan 2020 and last date of return for woolen stole is 14 jan 2020. I have called many times Flipkart customer care but there is no response. No one could solve my problem. They didn't give a proper reason for delay in pickup my products.
                        I request you to please solve my problem as soon as possible. It's a big issue and surely there is a big scam under Flipkart service. Flipkart service is not good. Solve my problem and provide me better service. Otherwise I'll take a legal step.

                        Order id:- OD[protected]
                        Order Id:- OD[protected]
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 13, 2021
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 6951 + 7775( Gift card section of Flipkart wallet) for order ID: OD[protected] and OD[protected] on Jan 12, 2021 and will reflect in your bank account by Jan 13, 2021. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. We'd like to let you know that the seller has processed the refund of Rs. 830 + 44 super coins on Jan 12, 2021. It will reflect in your Phonepe wallet by Jan 13, 2021. Request you to note down the ARN: P2101121902122578330899. Appreciate your understanding.
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                          T
                          T.l Thakre
                          Jan 12, 2021
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                          Address: Bengaluru

                          I am a Flipkart costumer
                          My account has been blocked and Flipkart team saying that your account has been blocked because you have long purchasing history but I ordered first time in Flipkart . I have no purchasing history
                          Flipkart customer support has been notified about the posted complaint.
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                            M
                            mvsreekanthreddy
                            from Vijayawada, Andhra Pradesh
                            Jan 12, 2021
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                            I’ve ordered for Armani watch 2 weeks back and last week I’ve received a duplicate fastrack watch and I’ve raised a complaint asking for a refund or replacement and there’s no response from the customer care yet. I’ve paid 23, 000 and received 150 rupee watch and the product is flipkart assured which is shame on them
                            Flipkart customer support has been notified about the posted complaint.
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                              mvsreekanthreddy
                              from Vijayawada, Andhra Pradesh
                              Jan 12, 2021
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                              I’ve purchased Armani watch 2 weeks back and I’ve received a duplicate fastrack watch and I’ve showed the same to wishmaster and asked the customer care to replace that watch and it’s been 5 days and there’s no response
                              Flipkart customer support has been notified about the posted complaint.
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                                Ajayvatiya
                                Jan 11, 2021
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                                Address: Bakhalvad jasdan rajkot

                                Ajay vatiya bakhalvad jasdan rajkot
                                Flipkart customer support has been notified about the posted complaint.
                                Jan 11, 2021
                                Updated by Ajayvatiya
                                Why are you cancelled my order
                                Jan 11, 2021
                                Updated by Ajayvatiya
                                Refund
                                Jan 11, 2021
                                Updated by Ajayvatiya
                                Propeller is damage

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                                  R
                                  Rohitp89
                                  Jan 11, 2021
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                                  I had received a Lenovo laptop instead of my Asus laptop at the time of exchange which was delivered on 20/12/2020 and flipkart had blocked my account. Multiple return request was raised by flipkart and it was rejected multiple times and this is the reason system have detected high return which was not my fault It was fault from flipkart . I call daily customer service and raise a complaint. Please resolve my issue. Pick up the wrong product and refund my money My registered number is [protected] and registered email ID is [protected]@gmail.com Flipkart Order ID -OD[protected] Please check and resolve the issue. As I had contacted Flipkart multiple times about the issue and I m not getting any resolution for the same. The exchange order was delivered to me on 20th December, 2020. At the same time I have contacted Flipkart about this issue. Previously when I order I got the damage product and I raised a exchange request and at the time of exchange I had received a Lenovo laptop instead of my Asus laptop.

                                  It occurred on: 20/12/2020

                                  I just want that flipkart should pick up the wrong product delivered to me and refund my money.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 12, 2021
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Jan 28, 2021
                                  Updated by Rohitp89
                                  It has been more than 20 days. I have not received any update or resolution on my complaint
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                                    B
                                    bafnapratik22
                                    from Mumbai, Maharashtra
                                    Jan 11, 2021
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                                    Address: Karnataka

                                    Flipkart is sending fraud upi links to customers for making payments on google pay

                                    Pl stop this fraudness takimgbplave with client and take necessary actions.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Lavya Jayadev
                                      Jan 11, 2021
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                                      Address: madhavam house

                                      My name is lavya. I'm a Customer to Flipkart. Due to not deliverable I deactivated my account and now I wanted to activate it. I ordered three products and I only received one single piece from Flipkart. I need refund or two other purchases.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        R
                                        Rbhodia
                                        Jan 11, 2021
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                                        Website: Flipkart Travel

                                        Due to lockdown our flight to and from Amritsar got cancelled. We had booked through flipkart travel. It was an indigo flight. Indigo refunded flipkart the money of our tickets but flipkart travel is yet not able to process my refund even after 2 months. I have been regularly following up for the same issue. They give only one reason it has been initiated please wait for 48 hours. I have provided them with my alternate bank details as well.
                                        Flipkart customer support has been notified about the posted complaint.
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