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Flipkart Complaints & Reviews

2.8
Updated: May 15, 2026
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Flipkart reviews & complaints page 813

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E
E Hemanth Kumar Reddy
from Powai, Maharashtra
Dec 2, 2020
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Address: 508201, Appannapeta, garidepally,kpc projects ltd road work

Order OD[protected] for BOZTI Back cover I don't get product till now
Flipkart customer support has been notified about the posted complaint.
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    pandeyvipin560
    Dec 2, 2020
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    Address: Padri bazar, gorakhpur

    My name is bipin... I book poco c3 mobile by order no. OD[protected].. When I received product.. Product was damage... Then I raise replacement request.. But i was rejected. Then I raise return request by id.[protected] but it was also rejected.. Again I again rais return request by id[protected]..again it was rejected... Custmor care also don't know about reason of rejection... Very poor response from flip card that i never expect.. Kindly suggest what should I do
    Flipkart customer support has been notified about the posted complaint.
    Dec 02, 2020
    Updated by pandeyvipin560
    My name is bipin... I book poco c3 mobile by order no. OD[protected].. When I received product.. Product was damage... Then I raise replacement request.. But i was rejected. Then I raise return request by id.[protected] but it was also rejected.. Again I again rais return request by id[protected]..again it was rejected... Custmor care also don't know about reason of rejection... Very poor response from flip card that i never expect.. Kindly suggest what should I do

    Verified Support
    Dec 02, 2020
    Flipkart Customer Care's response
    We will revert on it.
    Dec 08, 2020
    Updated by pandeyvipin560
    Still no progress of the issue... Kindly help me out
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      S
      shreya22
      from Powai, Maharashtra
      Dec 2, 2020
      Resolved
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      Resolved

      One of the worst fraud i have witnessed from this Flipkart. I paid money for the order of Rs 4499, Delivery team denied that they did not receive the money. They didn't deliver my product and took back right away. After multiple escalations, and dispute being raised in my bank,
      Flipkart confirms that they have received my money. They are asking me send my password protected bank statement for the confirmation i have made payment.
      Flipkart cancelled my order as it crossed promised delivery date.
      I didn't get any refund nor the product. I am still fighting. I have Stopped trusting this online service now.
      I need justice and my refund of Rs.4499.
      Incident ID and Order ID - OD[protected] [Incident: IN[protected]]
      ICICI bank dispute complaint number SR[protected]
      Aug 7, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 02, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Feb 19, 2021
      Flipkart Customer Care's response
      Hi,
      We're sorry to hear that the refund for Grand Plus Electrical & Storage Installation and Demo and Grand Plus NEW AUDT 12 L RO + UV + UF + TDS Water Purifier with order ID OD[protected] was delayed. As per the update from the team, customer confirmed that the refund has been completed. hence closing the complaint from our end.
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        Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107 Telephone: 1800 208 9898

        Dear Sir/Madam, Name : Pariyerum Perumal Registered Emailid - [protected]@gmail.com Contact No - [protected] Order ID - D[protected] I have ordered two Ajanta Digital 29.6 cm X 3.1 cm Wall Clock from flipkart with single order of 2 quantities on Nov 21st 2020. ( attachment of mail received after ordering & invoice also attached for your reference ) I have also received the parcel claiming it to be billing outside the package as quantity...
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        U
        UDAYKUMAR V JOSHI
        Dec 2, 2020
        Resolved
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        Resolved

        Address: India
        Website: flipkart.com

        I ordered TP LINK wifi adapter cost 499 on[protected] at 9:40 am, amount debited from SBI account but order was not placed.

        Customer care section of flipkart website is not easily helpful

        Uday Joshi
        [protected]
        Aug 12, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Dec 02, 2020
        Updated by UDAYKUMAR V JOSHI
        Resolved. Thank you
        Verified Support
        Dec 02, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          B
          bhand13
          from Gurgaon, Haryana
          Dec 2, 2020
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          I check this mail but not satisfied with the reply as because the allegation was totally false and I also escalate the issue with consumer court as I humilated with your comments and my earning supercoin which you may not forfitted wrongly. Regards this email I clarity the above matter where I mentioned the issue.
          I was also told when I wanted to know on the phone, due to my payment irregularity, product cancellation and product return account has been blocked.My all payment done via digital mode so how this type of allegation from Flipcart. Is it my fault from the end of the seller maximum product was cancelled. And see how many products have been returned.
          And my supercoin which I earned about 900 will also be forfitt said
          Flipkart customer support has been notified about the posted complaint.
          Still no resolution from their end.
          the allegation was totally false and I also escalate the issue with consumer court as I humilated with your comments and my earning supercoin which you may not forfitted wrongly. Regards this email I clarity the above matter where I mentioned the issue.
          I was also told when I wanted to know on the phone, due to my payment irregularity, product cancellation and product return account has been blocked.My all payment done via digital mode so how this type of allegation from Flipcart. Is it my fault from the end of the seller maximum product was cancelled. And see how many products have been returned.
          And my supercoin which I earned about 900 will also be forfitt said
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            S
            Sujata21
            Dec 1, 2020
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            Address: Bangalore

            Order placed on 7th Nov and cancelled the same day. Refund still not issued. Representative called me up asking me to follow up with the bank and told me that Flipkart can provide proof that money has been processed from Flipkart’s end. That is untrue because they haven’t been able to provide ANY proof. Disgusting and disappointing.
            Flipkart customer support has been notified about the posted complaint.
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              R
              Ranjeetkk
              Dec 1, 2020
              Resolved
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              Resolved

              Website: Flipkart

              I have ordered Eufy Robovac G10hybrid model paying Rs14999/-through debit card on 16th Oc t2020.Received a package on 24 th Oct. It was a small package and as the expected package was a bigger one in size, we decided to take the unboxing video. That was a great decision coz it became a solid proof of what they have sent instead of Robovac. The item we received was Philips iron box worth Rs999/- When we raised the complaint the seller refused the replacement or refund quoting the received package was intact and undamaged. That was ridiculous statement from their side. So when we escalated the issue to the Walmart customer care and other higher level customer support of Flipkart with the video proof they said that the seller has agreed to refund because replacement can't be done as the product is not in stock. That was a lie coz the product can still be seen in flipkart . But we thought atleast we will get the refund. And they mailed that the seller has refunded the amount on 17th Nov and will receive it in the account as per standard banking procedures . After 10 days no refund has come. And when contacted they send a reference number to check with the bank customer care. But the bank says they want the UTR number for checking. That flipkart didn't give. Instead asked for account statement and a letter from bank quoting refund hasn't received. We sent all those to flipkart. Then yesterday another mail came tjat the seller will refund the amount in 72hrs and it will take 3-5 business days to reflect. Then today another mail came saying the refund has been processed earlier so we have to raise chargeback through bank.. I don't know what that mean.. Please help.. Flipkart is cheating their customers
              Aug 7, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 03, 2020
              Flipkart Customer Care's response
              We will revert on it.
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                S
                Sonali shaw
                Dec 1, 2020
                Resolved
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                Resolved

                Website: Flipkart

                Dear sir
                I would like to say that My account no is[protected]. I purchased a product from flipkart on 12th november 2020 on cash on delivery mode also returned it on 18th november 2020 . As per their confirmation they refund the money on 19th nov .But it still not reflected on my aacount . They give s refund reference number[protected]. So kindly do something on this.
                Dec 1, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Dec 01, 2020
                Updated by Sonali shaw
                My account no is[protected]. I purchased a product from flipkart on 12th november 2020 on cash on delivery mode also returned it on 18th november 2020 . As per their confirmation they refund the money on 19th nov .But it still not reflected on my aacount . They give s refund reference number[protected]. So kindly do something on this
                Verified Support
                Dec 03, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Please check my Refund amount is not showing on my account
                Bank Name - Allahabad bank
                A/c No [protected]
                IFSC - ALLA0210785
                REFUND reference No- 17203011036105783223507
                Send me disput form
                My two refund money not received last three four months I am call many times know one take responsibility
                Now also I have some issue in my replacement order but no one one answer me when I am call request that time thay people calling me after that automatically disconnected my call
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                  P
                  Prateep8072
                  Dec 1, 2020
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                  Im prateep.Recently I have purchased luminous ups inverter from flipkart order id(OD[protected] amounting to RS-4599INR.It is delivered on 10 November 2020.But it is not working, so I have requested for replacement of the same product and its delivery date is 26/11/2020.so im waited for the new product to come.but the replacement product is not delivered by flipkart after waiting for 2 weeks.so I have complained about this issue with flipkart customer care, but there is no proper response from flipkart customer care.After 2 days I will received call from flipkart, they told me that the new replacement product will delivered to you by 1/12/2010.But, still now I didnt received any message that the product is out for delivery today.so I request you to deliver new replacement product or else give refund for my defected product.please dont make me to take any serious action about you.Its my hard earned money, so dont play with that.Even I'm flipkart plus member, flipkart doing like this.so please help me to refund my money or give replacement
                  Flipkart customer support has been notified about the posted complaint.
                  Dec 02, 2020
                  Updated by Prateep8072
                  Second replacement product also not delivered to me.Still I have defective product (not working product)with me.so please take action immediately.I dont know why flipkart doing like this.
                  Verified Support
                  Dec 03, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Dec 04, 2020
                  Updated by Prateep8072
                  Second Replacement product not delivered to me and also cancelled by flipkart without my permission
                  Dec 04, 2020
                  Updated by Prateep8072
                  When I'm trying to call flipkart customer care, flipkart trying to disconnect call by itself.I have received message from flipkart that "We've been trying to get in touch with you as requested but were unable to reach you. You can always call us on our toll free number[protected] for further assistance".Its a new technique of fraudulent by flipkart
                  Dec 04, 2020
                  Updated by Prateep8072
                  Flipkart now told me that you have to visit luminous authorized service center and claim product with warranty.But the seal of the product was already brokened by flipkart, so how can I claim warranty on that product.please tell me how?...I'm going to take legal action against flipkart for cheating customer like this.I will never leave this issue till solved.
                  Dec 21, 2020
                  Updated by Prateep8072
                  Please don't waste your time on flipkart.still I have defective product with me.Finally my money (Rs-4599)got wasted by flipkart..
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                    H
                    Henny Mehta
                    Dec 1, 2020
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                    Website: Flipkart.com

                    Today I was about to receive my product which I ordered from the flipkart. But the delivery boy called and started talking very rudely that I can't deliver your product . You yourself have to come to me and take your product. I told him that he has to deliver the product at the given address. Then he shouted at me and told me that you ordered the product you have to take it.i[censored] want the product. I HAVE ALREADY PAID FOR THE PRODUCT ONLINE AND ITS NON REFUNDABLE. I didn't expect this type of behavior from flipkart .so so so disappointing . I am never buying from flipkart again and I want my money back or I want the product to be delivered at my home . In this pandemic situation, thers no one who can go and take the product . Please solve this issue .
                    Flipkart customer support has been notified about the posted complaint.
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                      F
                      Fadil Fazal
                      Dec 1, 2020
                      Resolved
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                      Resolved

                      I had ordered a phone case dated 19th November 2020 and paid for it via UPI an amount of 599. However I cancelled the product on 21st November 2020. I still have not received my refund. When I called the customer care number they are not providing any sufficient and valid details. First they told me the problem will be rectified by 15th December and when I simply checked their app it's showing problem rectified. But I still didn't get my money. Now it's showing to wait for 19th December. They are increasing their time
                      Aug 16, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 03, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
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                        S
                        Sujata21
                        Nov 30, 2020
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                        Order id from flipkart is OD[protected]

                        Order placed on 7th Nov and canceled on the same day. Refund is still not received and the customer care cannot provide the date of resolution either.
                        Flipkart customer support has been notified about the posted complaint.
                        Flipkart remains unhelpful as usual. They’re conveniently passing the blame to the bank whereas they (Flipkart) cannot provide a shred of evidence that they have processed the money from their end. Disappointed and disgusted.
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                          Ravindra chilshetty
                          from Powai, Maharashtra
                          Nov 30, 2020
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                          Please check below attached mail copy..
                          Flipkart customer support has been notified about the posted complaint.
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                            NIKHIL KUMRAWAT
                            from Powai, Maharashtra
                            Nov 30, 2020
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                            I am really disappointed with the behaviour of flipkart travel team, I have been contacting them since 1 month about a refund, I have got several incident and complaint numbers saying that you will get a call in 24 hours, and this happened 7-8 times but I did not get any call, and neither I got any refund.

                            (I got partial refund, and partial refund of ₹3000 was collected into the credit shell of indigo which later on I redeemed and was dispatched by indigo on august-16, still it is pending on flipkart's end.

                            Flight PNR no. was-ZNTFGN,
                            co. no. through which I ve been contacting-[protected]

                            I am attaching the proof that full amount has been refunded from flipkart.
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              SSaudagar210
                              from Powai, Maharashtra
                              Nov 30, 2020
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                              I had booked a Kodak Tv in 2018, the same was with extended warranty of two years. Now in 2020 my TV display went off, contacted Jeeves (Flipkart Services) they said they would refund money and would not replace the TV set with new TV set. I accepted the same. They sent an email saying that refund of Rs. 18399.2/- shall be given, however I have received refund of Rs.13599/- only. Trying to contact Flipkart since then, some times I just receive a message saying "It has been escalated to the concerned team. Please provide some time.We will fix the issue as soon as possible. " however no other redressal is received.
                              Flipkart customer support has been notified about the posted complaint.
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                                uipalash
                                from Powai, Maharashtra
                                Nov 30, 2020
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                                Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India

                                I have purchased a HomeTowm box bed 40 days ago and received the product on time.

                                The installation partner came on the same day and started the installation process. during the installation the expert seen that the product is damaged and broken some pieces. So he escalated and raised the complaint against that product and he submitted all documents to Flipkart. After that the process going one in an infinite loop.

                                I have raised the complaint 6th time for the delay. but no resolution till yet.
                                Flipkart customer support has been notified about the posted complaint.
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                                  Seriesman
                                  from Powai, Maharashtra
                                  Nov 30, 2020
                                  Resolved
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                                  Resolved

                                  Address: Sangamner Maharashtra 422605

                                  My order I'd is OD[protected] on Flipkart this product has delivered different item...
                                  After a return request on Flipkart helpline... The delivary pickup guy said your product is different and damaged so request again I said ok...they rejected pickup but after on Flipkart app does not shows the return again to this product
                                  Dec 5, 2020
                                  Complaint marked as Resolved 
                                  My return complaint is cancelled again and again by Flipkart app... Please help me to return this item... Delivery item is totally different on brand and low quality bag delivered... Contact number is +918668723978 My email address is [email protected] And Flipkart helpline contact me by there email address Flipkart.com
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 02, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Dec 03, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Dec 03, 2020
                                  Updated by Seriesman
                                  How many time required for to solve this issue...
                                  Dec 04, 2020
                                  Updated by Seriesman
                                  After the return order accepted the wishmaster has not received the product they said the product is not on my satisfy the check...
                                  Flipkart please help this issue
                                  My contact number is [protected]
                                  Dec 04, 2020
                                  Updated by Seriesman
                                  Flipkart please help me to return this product I am facing this issue from last 6-7days please help me to return this product
                                  Verified Support
                                  Feb 19, 2021
                                  Flipkart Customer Care's response
                                  Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 2248 for order ID: OD[protected]
                                  on Dec 06, 2020 and should have reflected in your bank account by Dec 08, 2020. Request you to note down the ARN:[protected]. If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
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                                    J
                                    Jinka Suresh
                                    from Powai, Maharashtra
                                    Nov 30, 2020
                                    Resolved
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                                    Resolved

                                    I bought MI TV in exchange with LG LCD TV. On the delivery day wish Master took my exchange product and delivered MI TV but I see the wish master sold the exchange product locally and updated the status as item canceled and paid amount for the exchange product. I have not paid any amount on canceled item. I see the fraud on exchange product from wish master.

                                    Even reporting the issue on the same day to the customer care about the fraud and requested the flipkart to give back my exchange product. I am taking this fraud seriously as the relationship between flipkart and wish master cannot be trusted.
                                    Aug 14, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 03, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      shankeysh
                                      from Powai, Maharashtra
                                      Nov 30, 2020
                                      Resolved
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                                      Resolved

                                      Hi, my account has been blocked for no reason. I have rs6000/- gift card in it. I am not able to use it. I spoke with coustmor care many time but nothing happened. Please unblock my account as a
                                      Soon as possible so i able to use.
                                      Account details - [protected]
                                      Email id - [protected]@gmail.com
                                      Dec 1, 2020
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
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