Flipkart Complaints & Reviews

My account has been locked and my return not received plz help

My Order ID:OD[protected]
My Desirable Resolution: I want the Replacement of this TV with NEW ONE(which have no display issue).
I've ordered a Sony Bravia 43X7002G tv at 36, 999rs on 17th October 2020 and it got delivered on 2nd November but It has a display issue, So I wanted to Replace this tv with New one. But there is no option showing for Return /Replacement on my order page. As they've only given 10 days replacement, so I'd Called, Mailed & Tweeted them on 4th November so they can replace the tv within the due date. But they're cheating now, they give a fake deadline and say within 48hrs-72hrs issue will be resolved but all three deadlines crossed, and now they're(Flipkart Customer Care) hanging up my calls when I try to complain. I feel cheated by Flipkart.

Details of Flipkart Customer Care Numbers(They hanged up the call or gave fake deadline):
+91 [protected] - 4 Nov 1:33 PM- They Hanged up.
+91 [protected] -4 Nov 3:00 PM- They Gave a Deadline of 7th Nov and said the issue will be resolved by 7th Nov. Complain No they said :IN[protected]

+91 [protected] -6 Nov 12:48 PM- Received a call from Flipkart, they're saying that they're calling because I'd mentioned my issue on Twitter and then they again gave a fake deadline 9th of Nov but nothing happened.

And like this received many calls, I called many times and they hanged up on me.

I'm also attaching some Snapshots/PDFs where I mailed them, messaged them.
Also attaching the Invoice, Defective Product(Excess Backlight Bleeding on the display, especially near the Top Right Corner where a LED light can be seen).

Attachments Details:
1st Pic: Invoice
2nd Pic: Proof that there is no option showing for Replacement/Return
3rd Pic: They mentioned clearly on the buying page that the 10days Replacement Policy is available for this product.
4th & 5th Pics: Received a mail from Flipkart and replied there with an issue.
6th & 7th Pics: Defect Product( Panned/Display Issue)
8th, 9th Pics: Tweeted the Issue on Twitter.
10th, 11th Pics: Some messages in Flipkart Chat App
12th Pic: Thy falsely marked issue resolved in Flipkart App but it never happened.

Hi Flipkart,

I have purchased a realme 7 (Mobile) product online with an amount of Rs 10143 on date 19th Oct 2020 which was cancelled by the seller, No amount is refunded by your team. I have done numerous complaints from the last 15 days and still the refund is not received.

This issue caused me poor services caused you mental harassment and I am demanding compensation for it.

Orderid - OD[protected]

List of complaint Id
IN[protected]
IN[protected]
IN[protected]

I am sending you notice regarding my refund.

Flipkart has disabled my COD service but I am using Flipkart for years. I have purchased many products from them, but I have returned some products too Cus of cheap quality. So they Disabled COD facility for me.

Tamal santra
modhyahizla
Singur
hooghly

I, Pradeep Kumar Sharma, registered user of flipkart since 2015. Unfortunately, I lost the phone (Mobile No. +91-[protected]) in Dec 2017 for which I stopped using Flipkart. I mailed to Flipkart Customer Care mail - [protected]@flipkart.com on 11th Oct, 2020 & further to [protected]@flipkart.com on 13th Oct, 2020 for the mobile no update to +91-[protected].

Till now, the mobile no. hasn't been updated.

My Flipkart account details are as follows:
Flipkart Login mail - [protected]@gmail.com
Flipkart Login Mobile No. (Previously) - [protected]

Current mobile no. to [protected]

Thanks & Regards,
Pradeep Sharma

Installation not completed..accessories missing..customer care not giving proper service..not taking back under return policy.

I ordered iPhone SE2 on 16 October 2020 against exchange of, my phone. It was to be delivered on 18 Oct. The person who came for delivery said that he was new and could not check the phone. Therefore his supervisor would come for exchange and delivery. Since then, Flipkart has given repeated dates for delivery- 29 oct, 3 Nov, 6 Nov, 9 Nov but no delivery is being made. They keep saying that matter is escalated but no wishmaster is coming for delivery.

I was order a Laptop on Flipkart During Big Billion Day Scam on 15th October (ORDER ID : OD[protected] after that the laptop was deliver to me on 17th October, but I'm facing an issue with that laptop (Laptop fan & speaker make wired noise). So I raised a replacement request on 18th October 2020 which was accepted by flipkart on 24th October and committed that the laptop will be replace on 4th November 2020, but they don't do replacement of the product and they don't even contact to me. On the very next day (5th November 2020 ) they cancel my replacement from their own side without informing me, now they are giving update that replacement policy has been over. after getting touch to them they just giving some date and told that the issue will be resolve on that day and when the day comes the give me another extension for my resolution, they are doing the same things from the nest week and don't giving any kind of resolution, even they don't help me for any kind of replacement and refund they just giving me time extension for the resolution and nothing else at all. I want my money back. Resolve it ASAP.

Dear Sir,

This is regarding Flipkart Extended 2 Year Warranty with JPPOFFK940329 for my LED TV.
with serial No.Serial No: 1808AJB135906D01350, FSN: EWNF4PG8ZKHFCB7Z, iFFALCON K2A 138.71cm(55 inch) Ultra HD (4K) LED Smart TV with order ID OD[protected]

As per the service request Flipkart service engineer visited my home twice on 8th Oct 2020 and on 7th Nov 2020 inspected my TV and both engineers came to the conclusion that there was some problem with panel of my TV set. Since the TV set is under 2 years extended warranty apart from the domestic guarantee it is the responsibility of flipkart to rectify or find amicable solution to clear the issue and support customer. Whenever I follow up with flipkart service provider they immediately open a service claim and the following day they will cancel the claim with their own saying successfully completed Claim ID CLJP[protected] without resolving the problem of my TV and this continuing till now.

Problem of TV is top side of the screen a band of horizontal strip lines appeared with blinking which is very irritative to the viewers especially to my parents. I am afraid it may cause to Health Issue to my parents eyes.

Humble Request arrange to repair my TV as early as possible.

Thanks & Regards
Felix C.J

I dont see any where that we should not use international credit/debit card for payments on Flipkart and still a support rep of Flipkart named "Tanmoy" said "This is the flipkart policy, we don't accept International cards."

My order id : OD[protected]
My return id :[protected] delhivery awb:[protected]
i order a lenovo laptop on 15th oct and got delivered on 19th oct after that i recived a defective product i immediately raise a complaint after that requested for refund so flipkart will scheduled technician vist on 1st nov after that they approved for return onwards pickup was done on 6th nov by courier partner named delhivery My return was pickuped 6th nov on 1.30 pm by delhivery execute after that execute enter the wrong serial number while return process after that they call back and said your return was not accepting and ask to call flipkart what will i do they made a mistake so i immediately wrote a complaint to delhivery by mail they send the mail we can't do anything from ourside this is very disgusting from delhivery on 7th nov they closed the pickup, in my order status was showing refund canceled iam not blaming flipkart my kindly request is resolve my issue as soon as possile i attached invoice, pickup stauts, complaint wrote to delhivery, recived email from delhivery, along side with my order status

I have ordered Hotline Plus Charcoal Grill -OD[protected] this product on 15th oct 2020 for which i have paid already, expected delivery date was 23rd oct 2020 which flipkart failed to deliver and then they changed delivery date to 25th oct 2020 . By 25th also flipkart failed to deliver. I raised complaint in flipkart by calling them then they assured by anyhow product will be delivered by 30th oct 2020.On 29th i received call from flipkart saying i need to cancel the order and re-order it which i declined as ordered product price has increased by 400rs. Then flipkart guy mentioned they will escalate the issue to senior team.30th also they didn't delivered, received next promise date as 31st oct, 3rd nov, 5 nov, 9th nov and today guy called me to cancel product and reorder it or wait for next 7 days.
How long customer has to wait for delivery when payment was already done.
Kindly take legal action on company there have been thousands of these kinds of complaints against the flipkart.

I have made complaint by call to flipkart 4-5 times but all the times the Filpkart executives has cut the call and not listen my issue completely. However I have initiate the product return request online but still no one has come and receive the product for replacement/refund.

I have recieved defective product from flipkart and i have request replacement on same date of delivery on 24th october.i have made atleast more than 20 calls for refund and resolution but they have cancelled my request two times now return policy is over.flipkartvus doing nothing but ignoring customers please refund my amount of 849

Hi I have buy a mobile last 16 Oct 20, from flipkart infinix hot 10 6gb traking id=Fmpc[protected], delivery date 22 Oct 20, but after 24 days no deliver my order, no any update, flipkart delivery service are very bad and poor, mostly Ekart service is bad experiences with us, no any information on costumer care, so Ekart
Bad and poor
I'm waiting my order

Today i have a delivery for my product.Atfrist i didn't receive any massage for the delivery guy no. So i called the customer service care.they said to wait till 6 pm.. at 5:30 fpkrt massage me the delivery boy no. Ad afier 5 minutes i got the call. But i can't receive the call at that moment because of my online classes. So i left the class and after 5 minutes later i called him back..he is saying that he can't deliver me the product because he is already 20 km away from me..so i tell him he could deliver me to the next day.but cut the call.

I had ordered I phone on 29th Oct and it was showing delivery date on 1st Nov, I received communication that product will be delayed and delivered on 8th Nov, Flipkart is cheating customers by showing wrong delivery date. on 8th Nov product not delivered and no communication provided to me, when I reached out to call center I got to know that it will be delivered on 9th Nov, so far no delivery happened and no communication, on Flipkart application it is showing delivery date 8th Nov which is already passed. Customer service so bad, customers are taken for granted. Don't know how many more days Flipkart is going to take to deliver phone...

My company is the Flipkart trailer and service provider customer care service my product is Flipkart by 500 Watt juicer mixer grinder damaged product 7 days policy not replacement and not refund my complain is is product replacement and fully refund

I ordered Samsung Fully Automatic Top Load washing machine on 2nd Nov 2020, and they delivered it on 5th Nov 2020 and the installation date was 9th Nov 2020 but today when I checked the status of installation on flipkart, it shows me that installation and demo from samsung expert has been cancelled. How can this happen? Without any message without any instructions how can they cancel this?