Flipkart Complaints & Reviews

I bought an Oppo A52 through flipkart which was delivered on 5th November. While opening the box, we found that it was an open box phone and all accessories were missing. We raised a complaint immediately and we got an assurance of either replacement or refund. It’s been seven days, none from flipkart have come with any resolution. After a numerous followups, I decided to lodge a formal complaint

DEAR SIR/MADAM
I had given order for a mobile from flipkart on 20th October using my SBI debit card rs 11, 999.00. Due to delay in process I had cancelled the order on 24th October and a confirmation message came to me on 30 th oct that my money has refunded successfully.
But the money has not received for this I have complained so many times a many agent reply only few line the shift resolution from time to time and my problem still persist. I have showed my details of ATM mini statement but they did not agree on my request
Kindly advice what to do any legal action against the Flipkart or seller .

Flipkart is not accepting the return request
Mvoj on oct 14, 2020
I have purchased a red tape walking shoes in Flipkart. but Flipkart is not accepting my request for refund.Ten times rejact my return request is not aspecct.

I had a booked my ticket Delhi to patna in 11th March-2020, for 1st May-2020 my pnr is jpwzje(Indigo). due to lockdown all flight has been cancelled .
As per goverment guidelines airlines returned money to agent but i havn't recieved yet. i tried to connect many times to flipkart costumer agent but always he provied tentitative date. i have no idea what is the reson he is not resolved my issue.

please help and resolved my concern.

This is extremely frustrating that Flipkart is just foul playing with customers and cheating with its consumers.

I have been continuously reporting from day one of the delivery that I ordered different shoes (ASICS DynaFlyte 4, Size 8) and the correctly mentioned in the invoice BUT FLIPKART DELIVERED THE WRONG SHOES.

I raised issues, but every time Flipkart is CLOSING these tickets without resolving the issue. It's highly unprofessional behaviour, just DISGUSTING. If Flipkart cannot deliver the shoes which are ordered, then why don't they REFUND my money.

I have already provided all the IDs of mine and my Dad, still repeatedly IDs are requested. If Flipkart is not satisfied with the IDs then please send your representative and physically check the prescribed address, and my Dad's ID there.

If Flipkart has CHEATERS enrolled as vendors, then that is not a customer's problem. Flipkart will be held responsible for all the cheating committed with the customers. I used Flipkart considering it's a trustworthy and honest company but I was wrong. Not even I am allowed to reach the top officers of Flipkart.
I am now only left with one option is exposing Flipkart on social media and raising complaints with all the Consumer Forums (National Consumer Helpline (NCH).

ORDERED - ASICS DynaFlyte 4, Size 8
RECEIVED - ASICS Gel-Challenger 12, Size 8

Thanks,
Anil Chauhan

I ordered lg g8x during big billion days in flipkart the mobile is defective. It is getting switched off. So opted for replacement then again replacement unit also having the same problem. Flipkart is not providing refund. Every time i raise complaint after few hours it is marked as resolved. Kindly help me on the issue. I do not want defective product. Provide me refund. My order id - OD[protected]

I have got another product and it is also broken

I brought a mobile on November 4th I request to return on November 4th from that day it was getting rejected I want refund but they even not giving replacement also, I was facing camera issue I was not clear and blur image not working good
I want my money back I want only replacement. My order number is OD[protected]

I have ordered nike shoes first date of delivery was 27oct 2020 then they asked to wait till 5Nov 2020 then they again said it will be delivered till 10Nov 2020, now the customer care again asked to wait for more 3-4days. Have called the customer service several times and each time they only say logidtics team is working and product is in your city it will delivered till EOD 7pm.
I am fed up now please take strict action against this issue.

I have ordered a offbeat mouse, on flipkart but got used product and also nat a data cable in box, but they are not replacing it.. They say only refund. And if i will refund, then dont get, refunded amount, bcaus. I bought in offer. ??

Hello Flipkart,

I have called customer care a minimum of 10 times and addressed my issue as want to go out of town and delayed due to order delivery on time(OD[protected].

The product is for 10 days at the nearest hub and I visited 3 times to hub and seen my products also but neither they are delivering nor giving shipment.

I told my concern as want to go out of town, still, they are behaving like an enemy.

The shipment promise date is 5th Nov but today is 10th Nov, even today I visited Flipkart hub where my shipping lies. but they are not delivering or handing over to me.

Even second shippiment promise date, flipkart does not delivered my shipping and due to that flight got cancelled.

I odered Whisper Ultra Clean XL Plus Wings Sanitary Pad
XL+
Seller: smart shop0310
₹361 but i received only 9 pads its also not branded tooo ..its cheating the customer i paid 361 .
I need refund .

I have purchased the book named Vishwa Kalyan Mahan Indrajaal with Order Id: OD[protected] and Order Date:[protected], 1:54 PM and Invoice No: FAD9O[protected] in Flipkart for Rs. 4000. But after i have received the product i have noticed that seller has cheated me by overwriting on original MRP 3500 Rs as 4500 Rs.

When i have requested the seller to provide the loss of 500 Rs the seller did not provide the refund and Flipkart also didn't helped me in getting my refund which i was lost.

I want to get the refund of Rs. 500 which i was lost. Please do justice for me.

I have purchased a water purifier in Flipkart.but the speciations are not matching with the product I recieved but Flipkart is not accepting my request for refund

Order I'd:OD[protected]

As online classes are going these days I did not had any mobile or computer to attend classes from so my parents decided to spend their savings money to buy me a laptop so, On 17 October I ordered a laptop (Acer Aspire 7 Core i5 9th
Gen - (8 GB/512 GB SSD
/Windows 10 Home/4 GB
Graphics/NVIDIA Geforce
GTX 1650/60 Hz) A715-
75G-50SA Gaming Laptop) from Flipkart in October sale, I received the delivery as the promised on 27 October but the laptop was damaged. So I requested a replacement, It was accepted by flipkart and thay gave me date of 6 November for pickup and replacement, but nothing happened so I contacted them again they say "we have send the complaint to our backend team and your issue will be resolved by 9 November, again nothing happened I contacted again and that gave me new date of 14 November. They are not doing any real help only delaying dates. This regular delay in dates has put so much stress on my parents and me as we are afraid to loosing our money.

Return product has been picked up by flipkart agent on nov 4 th 2020 from me . i called to flipkart customer care and they said that transaction has been completed from their end and shared the reference number .if you havent received amount please contact bank. further i contacted bank and they informed me that there is no information regarding that mentioned reference number.

whenever i am contacting flipkart customer care, they are informing me to contact bank.

I have cancelled my three orders Order ID OD[protected] of amount 2049 which i have ordered yesterday simultaneously.immediately after i have ordered i have cancelled my all three product within 20 min..flipkart has initiated my refund and i got a msg on my mail that the money is sucessfully refunded to my bank account but till now i have not received any refund amount in my bank account i have also called to banks customer care they have said that no refund has been intiated by flipkart...

Order a Product on 17th Oct 2020. Was promised a delivery by 5th Nov 2020 but it is not yet delivered. Have contacted the customer services several times but they have no update on why the delivery is delayed. They advised me to wait for a few days for the complaint to be resolved.

Hi Team,

I have ordered (OD[protected] one phone
OPPO A9 2020 (Space Purple, 128 GB) in flipkart website on 15th October 2020 and received defected piece from seller (XONIGHT E-Commerce) so am not satisfied with that phone. I requested refund amount but they rejected simply without discussion with me. I expected call from flipkart and try to solve my problem but without solving my problem they rejected my request as well as refund amount but at least am expecting replace my phone but they didn't do. Still am not satisfy with this current phone and flipkart says they will not help us this type of issues. Means flipkart is not encouraging trusted vendors in website they are cheating the customers. Flipkart need to support the customer until he should satisfy with the product. I told to flipkart if you will not support I will raise the complaint on consumer form they didn't listen my words.

Plzz sir help me i have order a product on big billion day product is iPhone se 128 gb order id hain OD[protected] and sir flipkart box was ohk but sir brand box was tampered and i have not got the phone when this problem i discuss with flipkart executive they disconnected the call and sir i dont know sir they what do with my account my account was currently block by flipkart and sir they mail me that due to unusual highly requested of return they blocked my account and i couldn't able to login with my account plz sir help me with this they have created a fake reason that and sir it was my first order with my account and they are not provided proper response plz sir help me and plz resolve my account and my email id on flipkart is [protected]@gmail.com plz sir help me and sir i have the unboxing video of the phone with wishmaster plz sir help me. And sir i am also share my ID For verification one of your agent told me to share my Id documents for verification plz sir help me with the product id OD[protected] i didnt receive the product and any accesories of this i only receive a temepered brand box and some documentation and invoice and usb to lighting cable thats it sir plz sir kindly checkout my account details and sir plz sort out my problem plz sir help me its very horrible case in flipkart. Plz sir check those picture that i click when i receive the package and sir i also have the video but as you know large video cant share in emails so sir plz provide me some alternate so that i can upload the video also and sir plz check those picture at the time of delivery.so at last I have done a consumer case behalf on this And My dodge no is 2375038. Plz sir check the issue that I am facing and sir I get very much frustrated with this and today onward I will not order a single things on flipkart because i had never face any issue with my any order except it and this time it was very horrible experience with me and even if i have all those proof plz resolve as soon and plz return the product give my refund or else replacement . and I have attached some click that I click on the delivery time even if I have the vdo I cant upload it on email as its contain very high quality so give me alternetive way so I can upload the vdo also now I have send some pictures plz sir check it .

Thank you
Rakesh ku Dash