Flipkart Complaints & Reviews

Extended Warranty Claim On
Registered Mobile Number [protected]
Plan ID - JPPOFFK1149591

That, I have purchased a MARQ AC from FLIPKART on 24.10.2018 with extended warranty for 2 years by JEEVES protected by FLIPKART.
My registered mobile number is [protected] And EXTENDED WARRANTY Plan ID is JPPOFFK1149591 . My Extended Warranty valid is upto 23.10.2021.
That, On 13.10.2020 I was submitted a warranty claim on MARQ AC to Flipkart protected JEEVES Authority over their Customers care number[protected]. But after several request to JEEVES Authority as wall as FLIPKART Authority but no action has been taken on the Warranty Claim.Further the Mechanics visited to my residence twice and only taken photographs of the AC and warranty documents. That, After several request to FLIPKART Authority On 29.10.2020 two Mechanic visited to my residence washed the AC and installed it at his place. However the AC was work normal for 5 days. Once again 05.11.2020 the outdoor unit of the AC was completely stopped working and found the E6 Error displayed in the indoor unit.
That, from 05.11.2020 to till date i have been requesting FLIPKART protected JEEVES Authority over their Customer care number[protected] several time daily but neither they Registering my claim nor taking any action to repair my AC till yet. They are simply replying me that my Complain is kept pending due to want of some spare parts so they will not take any new complain/ warrenty claim. They will repair my AC after receiving of required spare parts.
That, it is very clear i have been registered my Warranty Claim on 13 OCTOBER 2020. It is already passed more than one month from the date of registering my Complain with JEEVES protected by FLIPKART.
That, as per Terms and Condition of the Warranty Claim if Authority is unable to repair the AC, they will arrange to provide a New AC or process for refund to Customers.
That, On view of the above from 14.11.2020 onwards till date i have been Claiming over Telephone to FLIPKART protected JEEVES Authority Customers Care to refund for the AC as per the T&C of Extended Warranty Claim. But, Always they are replying me that they are escalating my Claim to concern department they will take action within 2 business day. But no action taken till yet to process my refund.
That, On 18.11.2020 I have Claimed to FLIPKART Authority Customers Care to take action to process my refund. They, assured me that they will be resolved my issue by 30.11.2020.( Copy Enclosed ).
That, On the above issue and repeated quarreling with the FLIPKART Protected JEEVES Authority i am suffering from HIGH BP and Heart problems for the above issue.
That, I am here claiming full refund of the product with installation Charges paid by me to FLIPKART Authority and Medical expenses accrued by me due to above un-necessary un- expected issue otherwise, i will knock the door of the appropriate Forum to redress the issue along with claiming charges accrued for the Legal experts on the above issue.
I again request to the FLIPKART Authority to take immediate action to process my refund as per their time frame on or before 30.11.2020 please.

I ordered an LG G8x mobile for Rs.24, 990/- The first product I received was a defective one. The technician who had to come for verification said my area is not serviceable and I had to travel around 50Kms back and forth to show him the issue.
The next day I got the replacement and the replaced product has many more issues than the previous one. I requested a refund thrice the seller has canceled it. Today the same technician was assigned he asked me to share the details. Later period my refund request was canceled saying that he resolved actually he did not even see my phone neither touched it.
I would request you to look into this issue. I Would like to get a refund.
The Issue I am facing with the newly replaced product has uneven brightness. The top of the primary display is more white and the bottom is too blackThe mobile phone gets switched off automatically at least twice in 6 HoursThe display has a greenish tint from the bottom have attached pictures of the product for your reference
refund ID:[protected]
Order ID : OD[protected]

I ordered odion ultraspeed 8gb RAM... Flipkart courier boy delivered only empty box.. There is no product in that box... I request to customer care to refund my money back.. Or replace with a new products.. My refund was cancelled more than 5 times by the seller... Please take action against the seller.. And refund my money back.
Order id : OD[protected]

This my complaint sir halph

My orders have not been delivered even after 20 days. The delivery date keeps on changing and whenever Ii contact customer care, they keep on saying it will be delivered in 48 hrs. I have already paid for the products and flipkart is cheating customers taking their money and delivering the products. After sometime they say will cancel and provide refund, but my money is with them for so many days and not providing any compensation on their...

I have ordered bedsheet wroth 284 on Flipkart it's promised delivery date is 13 October but it was not delivered on time and now my order was rejected without my permission and i didn't receive refund for my order and I paid the money from my flipkart gift card my flipkart account was blocked by flipkart so I'm unable to use that money ihave nearly 700 rupees in my flipkart gift card I want that money back to my bank account

Registered mobile number [protected] and order id OD[protected]

I had Ordered wakefit mattresses on Oct 18th...till the product is not delivered it's been 1 month ..there is no cancel option and the customer care been saying there is no cancel option from their side ..

I requested for a replacement of gopro hero 8. but flipkart didnt approve that. they didnt even call me for the issue. i called them and they are saying one of our executive will call you. but i got no call.

I have damaged device and after that i asked for replacement/return but my request got cancelled 5 times, I am loyal customer of flipkart but still flipkart service is worst i have already waster hours for this issue, please help.
How to go ahed.
Order id- OD[protected]
Please call on my alternate mobile no [protected]

Product not delivered and they updated it as delivered, they even sent me fake proof which had sign of my name, not real sign.
I want my product to be delivered soon.

Order ID:
OD[protected]

Respected sir/madam

4th nov i ordered waterpurifer in Flipkart sir, and then 7 th nov i get the product ( product not supported my area water value -TDS) because i place the return request at 10 nov .but seller & Flipkart did not see my issues. I am waiting for approval and pickup and refund in 11 days sir .

Please arrange the apporavl and pickup and refund amount sir .

Seller name : Omnitechretail
E-commerce website: Flipkart
Delivery logistics : ekart
Product name : Blue star aristro water purifier (white).

Please sent refund amount sir from (Flipkart seller ).

Thanking you sir

Respected sir/madam

4th nov i ordered waterpurifer in Flipkart sir, and then 7 th nov i get the product ( product not supported my area water value -TDS) because i place the return request at 10 nov .but seller & Flipkart did not see my issues. I am waiting for approval and pickup and refund in 11 days sir .

Please arrange the apporavl and pickup and refund amount sir .

Seller name : Omnitechretail
E-commerce website: Flipkart
Delivery logistics : ekart
Product name : Blue star aristro water purifier (white).

Please sent refund amount sir from (Flipkart seller ).

Thanking you sir

My order with order number OD[protected] has been fraudulently cancelled by Flipkart without consent of customer fraudulently .Now the difference of amount is 3267 to place new order kindly request Flipkart to resolve the issue immediately. Flipkart is denying the adjustment of price for a fraudulent cancellation.

1767(moropen bp apparatus, acromax pulse oximeter)through UPI. on the first attempt the transaction was failed so that i did the payment again on the same date and amount deducted twice from my account(total of 3534).The issue brings to your customer Care and they asked me to Wait for few more days for refund and mail has been sent to flipkart mail as well as bank and found no resolution. Kindly scrutinize the error and please refund the extra amount which was received by flipkart as soon as possible. Thanking you.

Would like to bring in your kind notice that i done online shopping from flipkart on october 15 for rs. 1767(moropen bp apparatus, acromax pulse oximeter)through UPI. on the first attempt the transaction was failed so that i did the payment again on the same date and amount deducted twice from my account(total of 3534).The issue brings to your customer Care and they asked me to Wait for few more days for refund and mail has been sent to flipkart as well as bank and found no resolution. Kindly scrutinize the error and please refund the extra amount which was received by flipkart as soon as possible. Thanking you.

I ordered bedsheet in flipkart worth 300 rupees on 6 October it's promised delivery date is 13 October but it was not delivered till now and now it's showing that your order was cancelled but I have not cancelled my order and that is prepaid order I already paid 300 rupees for my order I want that money back to my bank account.

I have ordered bedsheet on Flipkart on 6 October it's promised delivery date is 13 October but it was not delivered till now and now it's showing that your order was cancelled and there is no refund for the order.

Purchased Nokia 55 inch Tv5 purchased on[protected] and its installation committed a service from jeeves delay and completed on after a week of delivery. I registered a warranty and after using tv for one day i faced serious issues on TV like its turning off on watching. Finally fixed an appointment over the phone and service attended by jeeves technician name (SENTHILNATHAN). He confirm that the same issue with the update to their team as I confirmed on that day.
Since its so earlier stages of the TV has faced an issue i cannot replace this on time to this service delayed and though i contacted flipcart and nokia service team. Requesting me to provide a letter from Nokia Team. From their i have contacted service team they again assigned a same jeeves technician to visit again check the same issue tv. Kindly make note this is way treat flipkart prime customer and new customer who spent 40k to buy 1st time nokia tv product. Its like both flipkart and nokia service channel jeeves playing with customers patience and money. Since this issue has raised on mail i have got a poor delayed response form service team i am suffering a lot with the not working performace issue tv has got received from my end.
If this replacement has not been accepted from flipcart i will raise my complaint to higher level as with the consumers complaint. I hope and requesting me to provide a required solution atleast after this mail at the earliest response.
Note : TV is turning off both online offline while watching every 10-15mins like restarting. Even after tried reset option and software update.

I have bought a nokia 55 inch uhd smart tv from flipkart, sellername - omniTechRetail. Its been only 1 month old and got into an issue. Its been more than 1 and half months since im facing the issue with the tv and im behind this unqualified flipkart executives. I had technical visit from jeeves (from whom i bought a completey warrany along with brand warranty for next 3 years) and they initiated for a tv replacement. Its been more than 3 4 times tv uninstallation and packing has been done and product is not yet picked up. Everytime when the date of pickup comes, they will cancel the pickup and product in box is waiting to picked up fom october. Its been multiple times i contacted the executives and they always says it will be replaced with in 5 days(starting from october 2020). I havent got the replacement tv or refund yet. Latest date shown in my flipkart app is 20th Nov. That date is also passed. Now i contacted the customer care and they told that it will be done by dec 2nd. Is it fare enough, that you buy a product for 40k and u cannot use it and you wont get a fix. It will be only seen in flipkart, i should have bought something via amazon, worst experience for a flipkart plus member me. I cannot tolarate this any further

I have bought a nokia 55 inch uhd smart tv from flipkart, sellername - omniTechRetail. Its been only 1 month old and got into an issue. Its been more than 1 and half months since im facing the issue with the tv and im behind this unqualified flipkart executives. I had technical visit from jeeves (from whom i bought a completey warrany along with brand warranty for next 3 years) and they initiated for a tv replacement. Its been more than 3 4 times tv uninstallation and packing has been done and product is not yet picked up. Everytime when the date of pickup comes, they will cancel the pickup and product in box is waiting to picked up fom october. Its been multiple times i contacted the executives and they always says it will be replaced with in 5 days(starting from october 2020). I havent got the replacement tv or refund yet.