Flipkart Complaints & Reviews

I have ordered nike shoes first date of delivery was 27oct 2020 then they asked to wait till 5Nov 2020 then they again said it will be delivered till 10Nov 2020, now the customer care again asked to wait for more 3-4days. Have called the customer service several times and each time they only say logidtics team is working and product is in your city it will delivered till EOD 7pm.
I am fed up now please take strict action against this issue.

I have ordered a offbeat mouse, on flipkart but got used product and also nat a data cable in box, but they are not replacing it.. They say only refund. And if i will refund, then dont get, refunded amount, bcaus. I bought in offer. ??

Hello Flipkart,

I have called customer care a minimum of 10 times and addressed my issue as want to go out of town and delayed due to order delivery on time(OD[protected].

The product is for 10 days at the nearest hub and I visited 3 times to hub and seen my products also but neither they are delivering nor giving shipment.

I told my concern as want to go out of town, still, they are behaving like an enemy.

The shipment promise date is 5th Nov but today is 10th Nov, even today I visited Flipkart hub where my shipping lies. but they are not delivering or handing over to me.

Even second shippiment promise date, flipkart does not delivered my shipping and due to that flight got cancelled.

I odered Whisper Ultra Clean XL Plus Wings Sanitary Pad
XL+
Seller: smart shop0310
₹361 but i received only 9 pads its also not branded tooo ..its cheating the customer i paid 361 .
I need refund .

I have purchased the book named Vishwa Kalyan Mahan Indrajaal with Order Id: OD[protected] and Order Date:[protected], 1:54 PM and Invoice No: FAD9O[protected] in Flipkart for Rs. 4000. But after i have received the product i have noticed that seller has cheated me by overwriting on original MRP 3500 Rs as 4500 Rs.

When i have requested the seller to provide the loss of 500 Rs the seller did not provide the refund and Flipkart also didn't helped me in getting my refund which i was lost.

I want to get the refund of Rs. 500 which i was lost. Please do justice for me.

I have purchased a water purifier in Flipkart.but the speciations are not matching with the product I recieved but Flipkart is not accepting my request for refund

Order I'd:OD[protected]

As online classes are going these days I did not had any mobile or computer to attend classes from so my parents decided to spend their savings money to buy me a laptop so, On 17 October I ordered a laptop (Acer Aspire 7 Core i5 9th
Gen - (8 GB/512 GB SSD
/Windows 10 Home/4 GB
Graphics/NVIDIA Geforce
GTX 1650/60 Hz) A715-
75G-50SA Gaming Laptop) from Flipkart in October sale, I received the delivery as the promised on 27 October but the laptop was damaged. So I requested a replacement, It was accepted by flipkart and thay gave me date of 6 November for pickup and replacement, but nothing happened so I contacted them again they say "we have send the complaint to our backend team and your issue will be resolved by 9 November, again nothing happened I contacted again and that gave me new date of 14 November. They are not doing any real help only delaying dates. This regular delay in dates has put so much stress on my parents and me as we are afraid to loosing our money.

Return product has been picked up by flipkart agent on nov 4 th 2020 from me . i called to flipkart customer care and they said that transaction has been completed from their end and shared the reference number .if you havent received amount please contact bank. further i contacted bank and they informed me that there is no information regarding that mentioned reference number.

whenever i am contacting flipkart customer care, they are informing me to contact bank.

I have cancelled my three orders Order ID OD[protected] of amount 2049 which i have ordered yesterday simultaneously.immediately after i have ordered i have cancelled my all three product within 20 min..flipkart has initiated my refund and i got a msg on my mail that the money is sucessfully refunded to my bank account but till now i have not received any refund amount in my bank account i have also called to banks customer care they have said that no refund has been intiated by flipkart...

Order a Product on 17th Oct 2020. Was promised a delivery by 5th Nov 2020 but it is not yet delivered. Have contacted the customer services several times but they have no update on why the delivery is delayed. They advised me to wait for a few days for the complaint to be resolved.

Hi Team,

I have ordered (OD[protected] one phone
OPPO A9 2020 (Space Purple, 128 GB) in flipkart website on 15th October 2020 and received defected piece from seller (XONIGHT E-Commerce) so am not satisfied with that phone. I requested refund amount but they rejected simply without discussion with me. I expected call from flipkart and try to solve my problem but without solving my problem they rejected my request as well as refund amount but at least am expecting replace my phone but they didn't do. Still am not satisfy with this current phone and flipkart says they will not help us this type of issues. Means flipkart is not encouraging trusted vendors in website they are cheating the customers. Flipkart need to support the customer until he should satisfy with the product. I told to flipkart if you will not support I will raise the complaint on consumer form they didn't listen my words.

Plzz sir help me i have order a product on big billion day product is iPhone se 128 gb order id hain OD[protected] and sir flipkart box was ohk but sir brand box was tampered and i have not got the phone when this problem i discuss with flipkart executive they disconnected the call and sir i dont know sir they what do with my account my account was currently block by flipkart and sir they mail me that due to unusual highly requested of return they blocked my account and i couldn't able to login with my account plz sir help me with this they have created a fake reason that and sir it was my first order with my account and they are not provided proper response plz sir help me and plz resolve my account and my email id on flipkart is [protected]@gmail.com plz sir help me and sir i have the unboxing video of the phone with wishmaster plz sir help me. And sir i am also share my ID For verification one of your agent told me to share my Id documents for verification plz sir help me with the product id OD[protected] i didnt receive the product and any accesories of this i only receive a temepered brand box and some documentation and invoice and usb to lighting cable thats it sir plz sir kindly checkout my account details and sir plz sort out my problem plz sir help me its very horrible case in flipkart. Plz sir check those picture that i click when i receive the package and sir i also have the video but as you know large video cant share in emails so sir plz provide me some alternate so that i can upload the video also and sir plz check those picture at the time of delivery.so at last I have done a consumer case behalf on this And My dodge no is 2375038. Plz sir check the issue that I am facing and sir I get very much frustrated with this and today onward I will not order a single things on flipkart because i had never face any issue with my any order except it and this time it was very horrible experience with me and even if i have all those proof plz resolve as soon and plz return the product give my refund or else replacement . and I have attached some click that I click on the delivery time even if I have the vdo I cant upload it on email as its contain very high quality so give me alternetive way so I can upload the vdo also now I have send some pictures plz sir check it .

Thank you
Rakesh ku Dash

My account has been locked and my return not received plz help

My Order ID:OD[protected]
My Desirable Resolution: I want the Replacement of this TV with NEW ONE(which have no display issue).
I've ordered a Sony Bravia 43X7002G tv at 36, 999rs on 17th October 2020 and it got delivered on 2nd November but It has a display issue, So I wanted to Replace this tv with New one. But there is no option showing for Return /Replacement on my order page. As they've only given 10 days replacement, so I'd Called, Mailed & Tweeted them on 4th November so they can replace the tv within the due date. But they're cheating now, they give a fake deadline and say within 48hrs-72hrs issue will be resolved but all three deadlines crossed, and now they're(Flipkart Customer Care) hanging up my calls when I try to complain. I feel cheated by Flipkart.

Details of Flipkart Customer Care Numbers(They hanged up the call or gave fake deadline):
+91 [protected] - 4 Nov 1:33 PM- They Hanged up.
+91 [protected] -4 Nov 3:00 PM- They Gave a Deadline of 7th Nov and said the issue will be resolved by 7th Nov. Complain No they said :IN[protected]

+91 [protected] -6 Nov 12:48 PM- Received a call from Flipkart, they're saying that they're calling because I'd mentioned my issue on Twitter and then they again gave a fake deadline 9th of Nov but nothing happened.

And like this received many calls, I called many times and they hanged up on me.

I'm also attaching some Snapshots/PDFs where I mailed them, messaged them.
Also attaching the Invoice, Defective Product(Excess Backlight Bleeding on the display, especially near the Top Right Corner where a LED light can be seen).

Attachments Details:
1st Pic: Invoice
2nd Pic: Proof that there is no option showing for Replacement/Return
3rd Pic: They mentioned clearly on the buying page that the 10days Replacement Policy is available for this product.
4th & 5th Pics: Received a mail from Flipkart and replied there with an issue.
6th & 7th Pics: Defect Product( Panned/Display Issue)
8th, 9th Pics: Tweeted the Issue on Twitter.
10th, 11th Pics: Some messages in Flipkart Chat App
12th Pic: Thy falsely marked issue resolved in Flipkart App but it never happened.

Hi Flipkart,

I have purchased a realme 7 (Mobile) product online with an amount of Rs 10143 on date 19th Oct 2020 which was cancelled by the seller, No amount is refunded by your team. I have done numerous complaints from the last 15 days and still the refund is not received.

This issue caused me poor services caused you mental harassment and I am demanding compensation for it.

Orderid - OD[protected]

List of complaint Id
IN[protected]
IN[protected]
IN[protected]

I am sending you notice regarding my refund.

Flipkart has disabled my COD service but I am using Flipkart for years. I have purchased many products from them, but I have returned some products too Cus of cheap quality. So they Disabled COD facility for me.

Tamal santra
modhyahizla
Singur
hooghly

I, Pradeep Kumar Sharma, registered user of flipkart since 2015. Unfortunately, I lost the phone (Mobile No. +91-[protected]) in Dec 2017 for which I stopped using Flipkart. I mailed to Flipkart Customer Care mail - [protected]@flipkart.com on 11th Oct, 2020 & further to [protected]@flipkart.com on 13th Oct, 2020 for the mobile no update to +91-[protected].

Till now, the mobile no. hasn't been updated.

My Flipkart account details are as follows:
Flipkart Login mail - [protected]@gmail.com
Flipkart Login Mobile No. (Previously) - [protected]

Current mobile no. to [protected]

Thanks & Regards,
Pradeep Sharma

Installation not completed..accessories missing..customer care not giving proper service..not taking back under return policy.

I ordered iPhone SE2 on 16 October 2020 against exchange of, my phone. It was to be delivered on 18 Oct. The person who came for delivery said that he was new and could not check the phone. Therefore his supervisor would come for exchange and delivery. Since then, Flipkart has given repeated dates for delivery- 29 oct, 3 Nov, 6 Nov, 9 Nov but no delivery is being made. They keep saying that matter is escalated but no wishmaster is coming for delivery.