Flipkart Complaints & Reviews

Am L Anilkumar, from kerala. I order one poco mobile on the mid of October. I already paid the amount of that order. But the problem is my order is already reached our nearest e kart courier service center. And they already take the action for out for delivery. But i didn't get my order yet. Several times i register this complaint to flipkart through customer care number they told me that wait for some days they will reach your hand. This is the second time am waiting for my order. I remember you that am a regular customer of flipkart but this is the first time i felt this type of bad service from your side. Going through the app tracking system i found that my order reach our nearest hub i want to know the reason why they are late for delivering my order. One of your delivery boy called me for the delivery of my order but they didn't deliver my product. My order ID is OD[protected] please go through this order id and give me a reply as soon as possible. I here by attached all the datas for your reference. Please find a necessary solution for your mistake

Your faithfully

L Anilkumar
[protected]

I have ordered a product few days ago with no cost emi but interest is taken by the bank

Order id : OD[protected]

The product is faulty along with the gst invoice being different from that mentioned in the order request.

The seller accepted replacement due to above discrepancies, but flipkart isn't functional enough to take necessary action.

Flipkart support call center team provides a pickup date, ask for good feedback but no a action and only delay of picking up product... It has been since 50 days of purchase, they aren't working on properly and just delaying services for no reason

Please assist.

Hi Sir / Madam,
I have ordered the product on 15-Oct-2020, while placing the order estimated delivery of the product is 22-Oct-2020. Still I have not recieved the product and cancel option also not available.i am not able to get the product or my money.i approached multiple times Flipkart customer care and they are not resolving the issue.
Kindly support to get my money or product.

Myself Parnandhi Bharath, I ordered Real me 6 mobile from Flipkart on 04th November 2020 . Order Id is OD[protected]. The company cancelled the order without Intimation. So, please look at this issue. We are Requesting a Re - order with the Same cost.

I bought a realme c12 mobile from flipkart on 21 October and it's delivery date is of 1 November but it was not delivered till today dated 4 November. And even when I track the package it was in Dharuhera hub and there is no movement from 2 November. Please deliver it as soon as possible the tracking ID is FMPP[protected]

Hello sir/ma'am,
my complaint is againt Flipkart.
Flipkart had mentioned wrong specification in their site and app and made me buy a cheaper product. it is an act of fraud by delivering product different from what was mentioned in their site.
Specifically, the product displayed had Snap Dragon 450 processor in the site. I received the cheaper SD 429 both the time.( initial delivery and replacement)
Very conveniently they changed the product specification in their site and app once i raised the issue to them, but did not give a resolution to me. neither refund nor the right product.
this proccess is going on since 45 days now.

After extended issue resolved date from 22, 24, 27, 31, 2, 3, after tat without date it’s shows issue will be resolved soon. But nothing resolved but urself changed on tat all dates issue resolved.
After crossing 2 weeks of delivery date by making many calls to customer care and writing many mails, yesterday that is on nov 3 only I got a call from ur customer that seller accepted tat fault.. they ready to refund amount.. they ready to send item to same amount which I order when I reorder through the same seller.. and it will be updated in my order within 24 hours. But nothing changed as like before. That’s why I mailed u again. Now in mail u replied that product will reach me as soon as possible. It’s delayed due to unforeseen courier service
Always just reply something for a message and u itself changed issue resolved. Just fake fake fake fake fake fake updates.
Now ur mail reply today is right or ur customer care reply yesterday that’s is refund processed within 24 hrs as received to u from the seller side with reference no IN[protected] is right.
Not make me much more tensioned by just reply something. I have all ur reply. Don’t make it much more complicated. Check properly and reply me after verified fully.
Below one is the message from ur side

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Message from Flipkart
Today, Nov 04
Hi Arun,

Thank you for writing in.

We understand that you want to know when the delivery of your product – 'Samsung Galaxy Note10 Lite (Aura Glow, 128 GB)'.

We can relate to your concern and know how important it is for you to get information around your query.

We are sorry for the trouble caused to you due to this issue.

We would like to let you know that your order was delayed due to an unforeseen issue faced by the courier service provider. The seller is in touch with their courier service provider to make sure it reaches you as soon as possible.

Your order is our priority, and we are trying our best to serve you as soon as possible.

Please be assured that we're always putting in measures to make your shopping experience a seamless one and would like to thank you for your continued trust and understanding.

We hope the information provided was helpful. For any other queries, please feel free to email us and we would be happy to always assist you.

We would love to hear from you. Please share feedback about your experience by completing the email survey you'll get shortly.

Your safety comes first for us and here's what we're doing as a part of preventive measures against COVID-19: http://bit.ly/fksms0316.

Thank you for shopping with Flipkart. Have a nice day!

Thanks,

Hello sir,
i had collected 1500 supercoin through purchasing many item...but due to blocked my account i am unable to get the benefits which of supercoin which i had collected...
please unblock my account so i can use this supercoin or transfer it to my other account...
mobile number-[protected]
kushal shah

Dear Authorities, I have bought this table long back from flipkart, for which the quality was super bad. I reported about this the next day and ask for refund for the product. Where the seller sent the service engineer two times. One time the Service engineer did not show up and second time he showed up and sent the report to the seller. Still we did not receive any clearance on the issue. I have contacted flipkart more than 30 to 35 times and all time the response I get is we will get back to you soon with better resolution of your problem. And now I am super frustrated with this experience. I don't know why flipkart authorities do not understand or value. Customer's time and efforts. I have wasted way to much time just regarding this product. And troubled my parents several time just for this issue, As I ordered this for my parents during this corona time. I am hoping to solve this issue sooner, because I do have some plan to do more shopping and I do not wish to use flipkart for my further shopping until this issue is resolved. As I dont have more energy left to deal later on for other products related problems.
Looking forward for a fast resolution of the issue.

I have paid cash on 18 Oct. At the time of payment, the delivery was showing as 20th Oct. Now they are changing dates when I contact them for status. Its 4th Nov now still not sure when will it get delivered. I have postponed my travel by a week, still no t sure when will it get delivered. Today it is showing to resolve by 7th.if I don't get it by 7th, then will cancel n want interest on amount paid to them for a month

I ordered a mobile on 18th october from flipkart and have to be shipped in 2days i.e. by 20 october but till now i.e. 4th November its is not shipped and they are playing with me "misroute (Same city misrouted)" and saying to wait for another 2 business days or 24 hours and sometimes saying that call ekart they will help . They are not even providing correct information.

I ordered total 3 items from Flipkart but received only 1. I called them but they are saying wait for 24 hrs. On the delivery box it is written 3 quantities but received only 1. What should I do now.

Dear Sir,
I am buying a mobile on flipkart on 29 oct 2020. and delivery date is 03 nov 2020 but products is not deliver when i call customer care then they told logist proble they could not send any any mail or msg behalf of that. so please help me.

Thanks

I have booked boat rockerz Bluetooth earphones and gave the address of my home but today when the date of delivery has arrived the agent is asking me to travel 20kms to receive the product. He called and asked to collect and on saying that I will be complaining to customer care he said he don't care about complaint. This is really disgusting for Flipkart to have such employees working..

I was writing in great grief to inform you i.e FLIPKART and seller of the mobile Samsung Galaxy F41.
What's wrong with you guys ? This is the way you serving your beloved customer ?
How can you deliver a phone with scrathes, heating issues.

I WANT YOU TO INITIATE REFUNG AT EARLIEST INSTEAD IF REPLACEMENT.

I FED UP WITH THE MOBILE AND YOUR SERVICE.

As a business man, you know how a mobile phone plays a crucial role in my day to day life. So, please initiate refund instead of replacement.

I have placed order from an remote area and it have taken lot of time and effort to deliver my product. If you are going provide another replacement product, Again I have to spend additional time and effort to get delivery and I was sure I will face issues again and I feel with your service.

It's going to hurt your customers by making him spend lot of time and effort with your unacceptable service and concern.

This is not at all fair and very disappointed as a Flipkart Plus customer with your service.

I have raised request for refund at earliest since the mobile phone I received having scrathes, facing heating issues at worst, Battery draining rapidly and phone unable to perform even small tasks too which was reviewed by the Jeeves Technical person on 4th November and approved the same.

Order ID : OD[protected]
Samsung Galaxy F41

I was very disappointed with the product Samsung F41. Absolutely not satisfied.I want to return the Samsung f41, since I was facing bettery draining, poor performance hanging all the time. Kindly credit my amount of Rs 14, 000 at earliest.This kind of customer service from the seller end is not satisfactory and disappointing.

I have seen they have placed replacement of Galaxy F41 instead of return with
Order ID - OD[protected]. I request you to credit the amount in the below mentioned account number instead of initiating the replacement. It's was high I have invested time, money and assurance on Flipkart and seller and they made me fool with your product and I don't want any replacement and request you to refund the amount of Rs 14, 000.

Please take appropriate action and initiate refund to my respective bank account details at earliest.

Regards
K Rama Krishna
[protected]

Dear Sir/Madam,

This is regarding a ceiling fan that I had ordered on 16 Oct 2020 with ekart shipping ID FMPP[protected] (and order ID OD[protected]. The original date of delivery was 23rd Oct 2020. Since it was not shipped on time, I waited for a few more days before contacting the customer service dept. Each time I received a call, I was given false promises with a new date of delivery. Finally, I saw it was shipped on 30th Oct 2020 and reached Kheda Ekart hub on the same day. Since then it is lying there and after my repeated requests to expedite the delivery process, nobody is cooperating. Each time I receive the usual ready made assurances and false promises after which the status still remains the same.

I would also like to draw your attention that earlier another order with ID OD[protected] of a ceiling fan was cancelled by your side without any intimation. Thats why I bought the aforementioned ceiling fan. If I had not bought these products from Flipkart, I could have got them from Amazon as there were sales at both the platforms. Since I trusted Flipkart more and I am a regular customer here, I preferred Flipkart over Amazon. I am now frustrated because the way my requests are being ignored by Flipkart services to deliver my order. I have lost my faith on the customer service departments now, so I thought of writing here hoping that there could be a faster solution.

Thanking you.

Anticipating for a quick and positive response.

Yours sincerely,
Bijaya Sahoo

I ordered my product on 17th October.It showed that it will reach to me on 30th October.Though it's 14 days long delivery i waited. Then on 30th October, the usual delivery is in the morning 7am to 12pm so i waited but then they said that my order will reach to me by 7:00 pm.So i waited till 7:00 pm but later it delayed for whatsoever.They postponed it to 4th November. Now today is 4th November and again it is not delivered in the morning. I am so frustrated right now that i can't wait further.i want my order now itself anyhow.Today also they said that wait till 7:00 pm and i am waiting.It is 3:30 pm right now and the delivery guy is not out yet as they informed.they didn't give me the number of delivery guy either.Now i want you to resolve my issue. I am very frustrated.

Maine Mere mobile ke liye complete mobile protection Flipkart ke through plan liya tha Jiske 333 super Maine diye the aur 1 year ki warranty complete mobile protection ko kaha gaya tha Jiski Shikayat Mein Aaj 4 mahine se kar raha hun isliye 3 4 mahine Mein Mere ko bola Gaya ki lok Kaun chal raha hai abhi Koi vyakti Nahin Hai phone pick karne ke liye to aap Kuchh Dinon mein baat kijiye aur Jab Main abhi 15 din pahle phone kiya Tu To Ek Din Karke Badha rahe hain Bole Sar cal aaenge parson a Jaenge 2 din ka time Bada kar time nikal rahe hain 27 November ko complete mobile protection ki date nikal Jayegi Aise Karke Grahak ko ko bevkuf banaa rahe hain please help me

My product has been delivered over 1 month. I immediately wanted to contact Flipkart and replace it. Many times my request for Kosice was rejected and my order was repeated and JBL-T110 earphone was priced at Rs 739. I request you to either resolve me or else I am going to sue the consumer court against Flipkart. Fraudkart has fried with me.
Bhagwan shaya saini [protected]