Flipkart Complaints & Reviews

Dear customer care representative,
Order ID OD[protected] placed on 8th Nov 2020 and was cancelled by seller due out of stock but actually you can see same items are available with different Prices on Flipkart as well as Amazon. This was purchase of amount Rs5967/-due marriage of my younger sister. Now the same item is available on Flipkart as well as Amazon of amount Rs7739/- . If the item was out of stock why item was booked on Flipkart platform and due COVID everybody running out of money, I don’t have money to place new order with high price as my money is stuck between you and bank as Money transfer for same order on 8th Nov and it will be creates again on same accounts on 24th Nov and money is stuck. If the item is out of stock then why seller is selling on same platform with high price.
Please deliver the same item with price on mentioned address.
Thanks

The orders with Order IDs mentioned below
1. OD[protected]
2. OD[protected]
has been pending for more than 3 days.

After this I am not able to make any payment and make new order.

I've purchased dicount coupon using super coins which has the validity ending today(13.11.2020). They've made me purchase the coupon but not allowing me to use it with Diwali sale.

I've facing issue and raised this Flipkart Customer support but no action till taken.
Already the products under this coupon are not available. what is the use for purchasing the coupons.

I'm sarath. I have issue with this Order Id-OD[protected] from flipkart It's promise date 7th Nov But it's suddenly shown delivered on 3rd Nov. Even i did not get out for delivery message. I raised a complaint about this issue on same day and They said it's happened due to technical issue. And asked me to wait for 24 to 48 hours After that no one contacted me. So I called again to flipkart Again they ask to wait for 24 to 48 hours after also no one called me again i called flipkart higher officer and they asked to wait untill maximum 10th Nov. In 10th nov i get a call from technical team and he said sorry for the trouble your product missing we initiate refund and your money will reflected in same bank account within 24 hours. But still I did not get refund. Again i called me flipkart they said wait until Nov.15 then changed Nov.18 Then changed Nov.19.. I paid using someone card to give tv for someone within 13th nov so it's not possible to wait anymore.. I'm already in bad situation don't make new problem in my life.

If I did not give tv or money to someone then my life will be wasted.. so please understand my situation.. and sent refund immediately.

I called flipkart more than 150 times but no use because my situation is not ready for wait more days i need solution immediately so please flipkart help me immediately.

My bank statement for OCT 2020 shows that I have made a debit card payment of Rs20, 450/- on 25 Oct 2020 to FK payments Mumbai. The SBI card no is [protected] and payment ref is SBIPGRT[protected]. i do not remember ordering anything. Probably browzing the net for air purifiers. Can you confirm if you have received this payment. If so, request rreturn the same to the card directly under confirmation to me. Col A Guruprasad [Retd]

I ordered Samsung TV on 19 October and paid using credit card EMI option. (No discount availved for this order) promised date was 22nd October but still haven’t received the product. Customer care is of no use than extending time period. There is no proper channel or matrix for the issue escalation. Process is not transparent. I have already paid my first EMI now. Still no update. I want my money back.

I placed a Samsung mobile Phone order with Flipkart in Oct 2020. I purchased a protection plan with Flipkart at the same time. My Flipkart Order ID : OD[protected].
I kept Mobile package aside because of COVID condition and i open it after 15 days. When start using it, i realized that it is not charging. I called Flipkart and explained the issue. They said it is out of returnable time. Flipkart asked me to contact Samsug customer care. I contacted them for support. They said please bring the phone to our service center. Then i called protection plan company who issued my protection policy. They said we don't have your policy number with us. They denied to support. Again i called Flipkart and they said we have raised a complaint against seller and we will resolve your issue by 4th Nov.

Today is 13th Nov 2020 as of now there is no refund from Flipkart. or protection plan company. They are keep on extending the estimated resolution date in Flipkart website and i have been waiting and wasting my time by paying 17000/- to Flipkart.

I receive the refund for my product. I pay this payment UPI Rs. 399 this order place date on 25th October 2020 time 2.25pm this Product is deliver Chalita Bankul Rupaichhari Sub
divition Chalita Bankul (Sub Centre) South Tripura District - 799143,
Tripura
flipkart company said that 12th november 2020 refund my rupes but they not done that time...

Incident : in[protected]
Flipkart Tops in Giving the worst customer experience

Oh Boy, we do face some poor service or product quality at times. When you deal in organized sector and often pay premium or wait for delivery etc. you rely on the Big Brand (Vendor Flipkart, TV by Thompson) for peace of mind.

Case in point : We go to Flipkart site, shortlist and pay for a Full featured smart TV. Receive the TV and it doesn't even have all the OTT channels. Come on, if you have a substandard product, if your product doesn't have all the required features, it should be very clearly mentioned in the listing so the customer looks elsewhere for a match to their requirement, -basics guys, both the vendor and the quality team of the listing portal skipped this and gave an awful experience This was only the start of the horrible experience.

Guess how is in race to get top spot to humiliate a customer, offer the lousiest service, make the customer wait for weeks and in the end close options, to a customer who has prepaid for a product on your brand name.? Friends no need to guess, we have experienced it the worst by non other than Flipkart. Our family and friends have decide to never to fall into their trap and put our money with such a vendor.

WE are determined to take it to any scale of legal and consumer awareness platform, till Flipkart realizes that these practices are counter productive and takes remedial action.

I have ordered Indistar track pants for girls of 9 to 10 years.My order summary is showing it is delivered but it is not. The other set of Indistar track pants I have ordered for 7 to 8years we received on time

This is to inform you that, I have ordered a product from flipkart having order id no. - OD[protected]. The product was a Samsung Series 4 Smart tv, Ordered on 8.02.2020 But Till now I didn't Received the product . Then I have raised a order cancellation request and refund of the amount but till date I have not received any refunded amount.

so request you to kindly do the needful to refund our amount or else I have to raise a complain in Consumer Forum regarding this matter.

I hope that I will get a favorable response from your end.

Thanks
Taposh

It is in out for delivery for one month but it is not delivered to my home.. Even refund also not given to me. Any response is not taken from flipkart

Order ID OD[protected]

Order Date - 17th Oct 2020
Ordered Item - REEBOK Lite Plus 2.0 Running Shoes For Men

Received Date - 31st Oct 2020
Received Item - Goldstar Shoe

Requested for replacement but received message that seller is unable to fulfill request
So I requested for Refund but received mail from Flipkart as below,

[protected][protected][protected][protected][protected][protected]
To help you with your return request, please share a copy of either Aadhar (both sides) or PAN card by replying to this email within the next 48hours . Please ensure that the information on your photo ID should match the details on your recent order(s).

We will be validating the ID proof shared by you through a third-party service provider. Please provide your consent to Flipkart for use of the identity proof that will be provided by you for the purpose of authenticating the Flipkart Account. Please share the below clause in the email reply along with the photo ID so we can work on your request.

“I give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account”
[protected][protected][protected][protected][protected][protected]

When the product was bought, no ID proof was required but now that they have sent wrong product and i want to return it, Flipkart is asking for ID proof. This is a complete breach of privacy. All my accounts are connected to my Adhaar and PAN card.

REQUEST FOR REFUND WITHOUT DISCLOSING MY PERSONAL DETAILS SUCH AS PAN/ADHAAR CARD WHICH ARE VERY SENSITIVE INFORMATIONS.

In flipkart, i have cancelled an order (OD[protected] and issued for refund, They promised before[protected], refund amount 1000 will credit in my ban account, but till not refund not received, i have done many follow ups, but they are not resolving my issue.
Please do the needful.

This is to inform you that, I have ordered a product from flipkart having order id no.OD[protected] . The product was a iffalcon smart tv 55 inch amount Rs.33249/= but Received display faulty on arrival complain same day when product delivered. Then I have raised a refund or Replace the Product I Called Customer Care Several Time But They Only Giving A New Date Whenever i call them but till date I have not received any refund / Replace.

so request you to kindly do the needful to refund/Replace our amount or else I have to raise a complain in Consumer Forum regarding this matter.

I hope that I will get a favorable response from your end.

Thanks
Sameer

I booked item MI smart speaker with order ID :ID[protected] on 27/10/2020
During BiG billion days offer...Till the previous day, I got notification that your item will be delivered on[protected]. But got another message on the same day that Order got cancelled due to the reason that I refused to take the item.
When I tracked the order till 10th November 2020, the item has reached almost 5 kms to my delivery point.

This is very bad on the part of Ecom express and Flipkart that my order was cancelled with out my concern...I am in an openion that this is clear cheating by both flipkart and Ecom express courier partner..

Pls take appropriate action in this and arrange to deliver my selected item with the same rate what I booked otherwise I will take this case to consumer forum as it is a clear cheating practice and deceiving loyal customer of flipkart from several years

Thanking you

Umamaheswararao

I have purched a product on dated 16 oct but till date the product not received .
Flipkart cancel the same item without any information
I have purched the product only at 279 but now same procut rate is near about 400 so i am unable to buy again.
I have all ready bought through card payment during maha offer
But now the offer is not more
Kinldy request to contact me once
[protected] or [protected]

I want my product any how

Order Id [ OD[protected]]

I had ordered two manyavar kurtas but the color that i received was different and asked for return I had shared the [pictures as well. But my request is rejected and no action take on it. I had posted on social media as well no update and email from that team. Its been a week no update on this only the colors are diff and they are asking for id proofs and as per the return policy no where is mentioned that i had to provide any such proof. They are not returning my money back.

Dear Sir/Madam,
I want to inform you that I, Ankush Kumar Chaturvedi had ordered an Mobile phone Through Flipkart of Realme 6i(Eclipse Black, 64GB) of Order ID- OD[protected] on 4/10/2020 through HDFC Debit Card EMI Loan for 12Months of Rs.10099 but after few minutes I cancelled this order ID and I get a notification from Flipkart that the refunded amount will be credited by 13/10/2020 at my Bank Account and they mentioned...

Hi,

My flight ticket got cancelled due to CORONA phase which was booked against the route from Ahmedabad to Banglore dated 13’th oct, 2020 . Please find the details below

FlipKart Booking ID: FF[protected]
PNR:JYRCW
Airline: Air India 590

Amount paid is Rs.3770

( Base Fare: 3330 + Taxes and Fee: 635 + Convenience Fee: 280, total 4245 - Coupon Discount:475)br...

I have been trying to get the " damaged and defective" replacement piece of
Whirpool 190l refrigerator since 28th October when it was refused to be
accepted after having found it was damaged in a severly worse condition
than first piece. I had immediately filed a query but was asked to wait
since ekart had not closed the delivery status. Furthermore I raised the
issue again after seeing the updated delivery status and my return request
was accepted.

In about 2 hours I was blocked from logging into flipkart and the return
request rejected message was sent to my brother's phone number.

I have been trying to get the refund for the genuinely damaged item that
ekart services promised to pick since their truck was full with no place
for second refrigerator.

I have been a very loyal customer of Flipkart since it's early days and
would request you to kindly process the return and refund for the damaged
appliance.

Attached is the proof of my ordeal and damages.

Thanks very much,

Sincerely yours