Flipkart Complaints & Reviews

Order id; OD[protected] tracking id; FMPP[protected]
asus vivobook 14 ordered at oct 15, now its still in bangalore for past 4 days and customer care said Issue will be resolved by Oct 24 again changed to oct 29.please make the delivery as soon as possible..more than 15 days delay..

Fri, 16th Oct
12:54 am
Malur
Your item has arrived at a Flipkart Facility
Sat, 17th Oct
2:55 ambr...

FMPP[protected] track id
OD[protected] order id
16 Oct I ordered and still not recieved. 26 was promised date. Changed to 28 and 28 also no scope. Status has not changed since 24. Flipkart page shows gurgoan while tracking shows dispatched to farukhnagar. Customer care is not responsible enough. Have to sit for nearly 2 hrs to get through them. They are seriously harassing customers. Will stick to cod now

This problem is always facing me on my every order from flipkart ... Wish master always refused the came to my address...he is came in city and stands there ..and city to my address distance is 3km ...but my address is order deliverable and Flipkart accept my address for delivery but wish master says come to city and collect your product ...

This problem is all peoples facing from my village...wish master don't come in villages ..they say service not available at your area ...
Please resolve this problem

As we know that recently Big Billion Day was over and after a long wait I booked a Thomsan 9 A series Smart TV .

As per updater from flipkart it was suppose to get deliver till 2 Nov, 2020.
But it arrived early and as per update, my product was arrived in Bahraich on 21 Oct and flipkart delivery partner shows that they tries to deliver my product three times in between 22-26 Oct for which they neither called me nor shared the contact details for the delivery boy.
Now it's showing that the product is cancelled, for which I tried to take help with flipkart and it's delivery partner GATI Courier, but I haven't got any positive feedback.

Currently I want my product delivered, because this not my fault and just because of careless delivery partner I am suffering .

Kindly look into the matter because at this stage I want my product instead of any refund.

Kindly resolve the matter on priority basis since it's hampering the reputation of flipkart itself due to someone else's fault.

My order details are mentioned below:
Order ID- OD[protected]

Product - Thomson 9A series 80cm ( 32 inch) HD ready LED smart TV

Also attached pictures for your kind reference.

--
Rahul Gupta
Co: [protected]

Product purchase on 15 October 2020
Product delivered on 20 October 2020
Product return/ replacement request on 23 October 2020
Flipkart initial promise date to resolve issue 26 October 2020 9PM
Flipkart second promise date to resolve issue 28 October 2020 3PM
Flipkart third promise date to resolve issue 31 October 2020

I bought a laptop from Flipkart 15th October 2020. I received the product on 20th October 2020. I noticed white patches on the screen, these patches are clearly visible on black screens that's why It took time for me to notice the defects of the product. Immediately I raised a return/ replacement with Flipkart on 23 October 2020. Initially Flipkart sent me notification saying the issue will be resolved by 26 October 2020 9PM IST but I didn't get any call/email from Flipkart. After 10PM on 26th October 2020 I called Flipkart again for status, then the resolution date pushed to 28 October 2020 3PM IST. Today(28 October 2020) I can see my return request is rejected. Today again I called to Flipkart, to help me with the resolution. Initially one of the executive is saying return policy is expired and thats why flipkart cannot replace the damaged product i received after some argument they have pushed the resolution date to 3 more days 31 October 2020.

I reason behind my worry is that, when I was speaking to one of the executive he was mentioning return policy is only 7 days so that return / replacement cannot be done. But I raised my return request on 23rd October 2020 only.

Date[protected]
order id : OD[protected]
I received the product (sony pendrive 64 gb ) 150 rs more (excluding shiping charges ) then its actual M.R.P. its actual M.R.P. is rs 660.
I want refund for it.

My Order ID - OD[protected] in the name of kavita gupta my registered mobile number [protected]
I placed order on 15th October during big billion day sale for apple i phone se at rupees 25999 and i m a plus member
My order expected delivery date was 18th October still its not delivered and without reaching the destination city that is bhiwani it was made out for delivery and made undelivered even i got no call from delivery boy... I m questioning if it didn't reached bhiwani how can u make it out for delivery and marked undelivered and then after that there is no update of product reaching bhiwani...when will i receive my parcel?? Ur agents are calling me and asking me to cancel my order but I wont be canceling my order because its price has increased now so dont ask me for cancellation i want my order because the price has increased by 9000 now so its a loss for me if i cancel previous order and place a new one ... Make my previous order delivered as soon as possible

I have ordered a product on flipkart on 17th oct, 2020. order id - OD[protected], courier name - delhivery, tracking id[protected], as per tracking details my product has reached to his final destination city on 25th oct, 2020. But they held it at their office and did not deliver. The last day of estimated delivery is today - 28th Oct, 2020. So I called at local delhivery courier office for delivery of the product . They immediately in a very rude way told me that they will not deliver it to my location and told me They will deliver it after 5-6 days. But estimated delivery date is today . The product reached at final delivery station 3 days ago. But they have not delivered it till now . Delhivery courier person (whom I called) - Suman Sil, Contact Number - [protected] . I have the call recording with me.

Order ID - OD[protected]
Realme Narzo 10 (That White, 128 GB)

Product not delivered promise delivery date passed three times

ECom Express delivery boy decline to deliver doorstep my parcel

I ordered asus vivobook 14 i5 10th gen in my friend phone they give it will be deliver on oct 21 then it changed to nov 1 till it is not packed

Sir/Madam,
I am Rony Mandal, a customer of Flipkart. Recently I bought a mobile phone from Flipkart during the Big Billion Days.
Device name: Poco M2 pro
Order ID- OD[protected]
Ordered on: 16 October 2020
Product Delivered: 18 October 2020

In this mobile I have facing one issue.
My wifi isn't connecting with it.
I have to reboot the phone & then it connects. But after a while, it again drops...and I have to reboot multiple times a day.
Then I contacted Customer service. They told me to follow some troubleshooting steps...like power off, wifi reset, trying on other devices, even the factory reset!!!
I have to backup all my data and then I did the reset.
Still the problem wasn't solved.
I again contacted them.
They again told me to do the same...and I did. This time, they told that they'll send a technician at my place.
The technician came and asked me about the problem. I told everything. He then told me that Poco doesn't support my broadband!
How is it possible...I have Hathway broadband with 25mbps network speed!
Even the other devices are running smoothly on it for such a long time.
He connects it with his mobile's hotspot and then took a picture of it and told me that your issue is resolved!!
I am trying it on different phones and it is been easily setup.
For more details please find the attached Screen recording.

Two times I have requested for replacement, but without solving my problem they are cancelled my replacement request. The technician of flipkart also admitted the problem with the phone but still rejected the replacement request. It's really harassing me.
For more information, I have ordered products worth more than 25, 000 from Flipkart during this Big Billion Days. And even a plus member on their platform!
Now, they are doing like this.
This is way, another time I am requesting you, please solve my problem otherwise please refund my money.

Regards
Rony Mandal

I have purchased the product on 15th October and on 25th October the seller cancelled the product on its own I purchased it at 999 and now it's 1799 it's not my problem if seller cancels the product it's the seller and Flipkart who is only responsible I want a fresh new order at same price . My order I'd is OD[protected] and two if three orders were delivered to the same address by the same logistics and from same route.

I ordered a tow truck toy and they send a another toy.
An requesting return of product they rejecting return request.
I contact to flipkart 4 times and they raised return and rejected by seller.
I shared all images of received product to flipkart.
At 5th time when I contact flipkart they requested give my id proof of aadhar which is needed by seller, and I refused to give my id which is my personal detailed and asked what the requirement of id and they simply sed that this is seller's policy.
Why I want to give my personal detailed to seller.
By this act of flipkart, it show the how flipkart is intrest in consumer issues. And they are interested only on sellers side.

I have ordered a fasttrack sunglass from Flipkart .in Flipkart application delivery expected on 28 but it is cancelled anonymously on 28 Oct at 4:58 am .when requested a call back from Flipkart customer care representative given a adverse answer saying that product can not be delivered .I have given my office address to deliver the product .in my office security guard will be available 24X7 then how come delivery missed

I ordered realme 7i mobile on 16th October 2020 big billion sell with exchange offer . I pay its amount from my debit card. Now Flipkart customer care executive give update that Amount had credited in my account but no any amount is credit in my account . I sent them my account statement also but no reply
Please reply and help me

Order id :- OD[protected]
Order date :- 20th October 2020
Promise date :- 27th October 2020
Order amount :- 7199/-
Product name :- Relame C12 (Power Silver) RAM 3 GB & 32GB ROM.

Name :- Tuntun pandit

I have a order a mobile phone from flipkart. Flipkart provide me a dure date 27th October 2020 that your products will be delivered on your address but But they didn't deliver my luggage on promise date. Flipkart always provide a new date that your product will be delivered. At now I am very worries with flipkart team.
So, sir Please delivered my product as soon as possible on my local address.

Your faithfully
Tuntun pandit

I am Arup Kumar Mitra. There was a live sale of Flipkart going live on 12:00 am on 16th October
I placed an order (order ID is OD[protected]for a mobile handset priced at Rs.18740 (This is offer price) LG g8x (128gb 6gb black) exactly on 16th October midnight. Then next day I was chat with flipkart customer support for 2 issues.
First issue is exchange my old phone price is not attached then flipkart customer support tell me my exchange phone model is not in flipkart exchange list .
Second issue is cancel General insurance (digital suraksha) Rs 183 without phone order cancel.
Then flipkart customer support tell me yes this this possible .Again I am tell him I am not canceling my phone order only cancel my Rs 183 insurance(digital suraksha) option. Then flipkar t customer support tell me yes.
But flipkart customer support canceled my phone order. Then I tell him why you cancel my phone order but this guy said JUST SORRY(I have all chat prove).
Then I call to Flipkart customer support. They said that fault was flipkart customer support by mistakenly, but flipkart not help me to order this phone. They tell me that is not possible. I tell them as a request, this is not my fault so please help me get this phone. Then one flipkart executive take one complain and she ask me what I need(I have phone call record)then I need my order back because it is not my fault. But then flipkart customer support doing nothing. Now I am not get this phone. And now this product is out of order and they increase price also.
I am not cancel this phone order but flipkart customer support cancel so that is not my fault .Flipkart give me harassment and pathetic service .
I have all chat prove (this is the prove I am not telling him to cancel this phone order) and all phone call record.
I find online consumer court to complaints this but then I find this website and now anyone help me to get MY ORDER BACK.

These speakers are not working well. their Bluetooth not work
AND I WANT TO REPLACE IT URJENT...

I ordered Samsung Galaxy Watch on 16th Oct 2020 during Big billion days and paid 10, 791. The product delivery date was on 19th Oct 2020. But the product is still not delivered. The product has still not reached to nearest hub. on calling to customer care daily and they are saying it will be delivered with 24hours. Also they are giving resolving date and then again delaying that date again and again.

I booked order from my cart the amount Rs 2039/ debited from my account but just massage display txn failed.
Still the items available in my cart.
Transaction date 25 Oct 20
My mobile [protected]
Address Shubham, Aditya Royal apportionment, Telibagh Lucknow 226025