Flipkart Complaints & Reviews

29/10/2020
i have oder a handset from flipkat the delivry boy talk to me in abusve language

I had ordered an I phone se 2nd generation product red 64 gb on flipkart . i have already paid them amount . First expected delivery date was 20 th October then it became 27 October now flipkart team is saying that they will tell me new delivery date on 31 st . So they have taken my money and will tell me delivery date on 31st ie 15 days after order how disgusting is that. I want my order to be delivered ASAP but all flipkart team is doing is just giving me excuses
I cleary state that i WANT my order IT SHOULD NOT BE CANCELLED
plz solve my issue i will be highly obiliged .
Thank You Looking forward to hearing from you
Ekart Logistics - FMPP[protected]
Jasjeev Singh Saluja

My Flipkart order I'd OD[protected], I brought hindware Sabina blk 60 chimney on 15 th Oct but on 17/10/20 I got a different model, name, hindware Clarissa blk-60 (low quality and low price, completely different box send to me), I contact many times with customer service of Flipkart and email so many times, but every time they provide me just date again and again but till today no return or replacement process by them, I m so much helpless, pls help me( I attached pic of original invoice where mentioned what I purchased, attached pic of the level of received wrong model where clearly mentioned different model name/Clarissa blk-60, attached pic of different model)

I have placed a order of iphone se on 16th of oct promise delivery date was 18th oct and its 29 oct i still haven't received it. Daily i get a new promise delivery date and customer care gives vague answers when I ask about the order.Order id-OD[protected]

Products
Grievance Details On 16 October i ordered asus rog 3 from Flipkart after seeing online reviews.On the same day in night i got the phone, i recorded the video before opening the phone, in case something goes wrong.It was late night so i didn't look the product very well but in the morning i came to know the product has two difference as shown online . 1st the wire was not braided wire as shown online on there site. 2nd the mobile case provided blocks the exhaust hole features of the phone which is completely different and defective as it makes the phone hot while using. So i put a return request within 12 hours, 2 days i waited for them to call but no response, than i call them and they say they have put the matter to higher authority and will call me within 1 day.I waited but no call came after 2 days i got sms saying the return request is rejected. They are doing a big fraud with the seller as you can search seller details because im not the only one, there are so many people complaint . The seller say if the product is defective i can return it within 10 days. 1. I have put return request within 12 hours . 2. The product i received is not as described on the website and the product is overheating which is a defect. From the last 5 days im having a mental attack. This people took my 50k and delivered me defective product.This people first assured me they will return and than all of a sudden without even calling sms me. Please help me this people have cheated me 50k rs by delivery me a defective product.Even if i sell it to someone noone will want a defective product my money is gone .please help me.
Order id :OD[protected]

Order Id:OD[protected] I ordered the product during big billion day sale bcz I was getting good discount now I got the msg from filpkart team sorry fraud flipkart team that my order is cancelled without my knowledge and without consulting me and all bcz of delay thing now when I call customer care they say we are very sorry as it was taking long duration the product is cancelled . So basically these ppl are fooling us by these useless strategy names called big billion day sale and all infact the thing is Amazon is far better then this they atleast Don't cheat like this I recommend all peoples not buy any products from this app atleast I won't do bcz this is my like 4th complaint to this fraud company each time they say sorry and proceed the same way see to it wat I can do further seriously so disappointed . Atleast don't spoil the reputation of wallmart company

I have ordered a realme 6 8/128gb in Flipkart on 17th October 2020. I paid Rs.15999 for product using my debit card. Later I cancelled my order on the same day due to some reason. The flipkart assured of paying the refund amount on or before 27th October 2020. In the order detail of that product they mentioned 'Refund Completed' but I didn't get Money even after 27th October 2020. I contacted the customer care they asked to contact the bank. I contacted the bank. They said no such money was deposited yet.

I have ordered a phone 16th Oct. Not received yet. they want me to cancel order. They refused to give any Compensation. I have purchased that phone in Deal. Now Its not affordable to me. They are fooling me by saying that your pin code is wrong. I have ordered many product from the same portal previously with same pin code.
Order Id: OD[protected]

I had ordered lg g8x mobile on 16 October 2020 and the delivery date given by flipkart was 20 October 2020. But the product was not delivered on 20 October and On 21 October i called customer care support and they said that my product will be delivered by 26 October. But the product was not delivered on that day also. For the last 5 days the customer care support saying that your issue has been registered and your issue will be resolved within 24 hours. But the issue is not resolved till now on 29 October and not any update is given that when my order delivery will take place. I have tracked my order on ekart logistics website and the order is shipped on 17 October but it is on the same location from last 12 days. Flipkart is not giving any solution and update regarding my order and making me fool.

I have placed order in flipkart and unfortunately I forgot to mention my name in the address and they are not ready to update the invoice. This is quite frustrating experience as I need the invoice in my name.

I ordered a TV from flipkart which got delivered on 23rd October but due to the installation and all i was not able to open my package. The installation was scheduled for 27th October which was Tuesday but they rescheduled it for 28th without any consent. Then on 28th when I called them they said the technician will reach by 10am but no one showed up. When i called back at 3pm then the reply was, i quote "he'll take another 1-2hours to reach you and we are not here as your servant, we'll come whenever we wish to". I mean is that even a wah to speak to your customer? Pathetic

My account blocked due to high no. Of cancellation... in flipkart policy their is nothing that ... if you getting a better price in flipkart than you are... cancel previous order and place new one but they blocked my account

IN[protected].&.IN[protected] (COMPLAIN NO.) Hello sir/mam...I ordered Sony x8000h 55 inch tv on 16th October big billion days...but on 23rd October I got a mail from flipkart saying your order has been cancelled cause it went out of stock..they informed me after 7 days...after that I got a mail saying if you will order the product within 5 days of cancellation of your previous order and if there is any price difference we will support you...so they told me to place a new order and I did...and new order cost me around 87k and I called them after placing a order...then one of the senior supervisor told me I will get the differentiate amount of 34k either as a gift coupon in my FLIPKART wallet or in a bank..after the product will get delivered but they don’t send me any mails or texts regarding this..when you call customer services they just tell you to wait and wait I already waited for 48 hours after placing a new order..why they are not helping... I just need a mail of some assurance that I will get the refund after my product gets delivered...so just help me out

I ordered a product (pigeon Clean easy deluxe mop) on 11th October, 2020 (OD[protected], and made online payment of 944/- The product was supposed to be delivered by 18th.However, by tracking the package it was shown that on 17th, the product was damaged.The product was later priced at approx 1795/-, and instead of sending a newer replacement they were compelling to cancel the order from my end or buying that at increased price.I refused to choose any of the above suggestions since this was not my fault.After repeated communications in one call they assured me another shipment by 22th.However they didn't kept their word.On 27th they cancelled (!) The order without my consent and refunded the amount which was totally unacceptable. They just harassed me for more than two weeks after taking my money. Such cheap/fraudulent activity can not accepted from such a company which shows false(!) Advertisement involving renowned personalities and keeps on increasing the MRP and showing misleading offers and finally deceive willing customers unlawfully.
Strict Legal actions should be taken against these companies (indulging in fraudulent activities).

I got order delivery on 23 Oct 2030
Technician who came for installation on same day says tv has some defects.
He raised replacement request then Flipkart rejected replacement request and convert it into refund request.
But I want replacement so I cancelled refund and Raised replacement request.
As per new schedule on 24 Oct.
Technician will visit by 27 Oct and approval will be done by 27 Oct
Technician came on 25 Oct. and said he will submit report.
Today 29 October but there is no status update.
Customer care has also not proper answer.

Even though Flipkart mailed me mentioning that refund of rs4801 is successful on 22oct but the amount is not credited. They are now not even bothered to solve the issue.

Sir, I am Gyansagar Gupta, I have issues with rear camera picture quality. It clicks a very blurry photo
please replace it.I request you.
Also 1st Jeeves technician visited on 23rd, he saw the problem but reported it wrong that there is no issue. That is why resolving my problem is getting cancelled and also delayed.
Also I have a talk with one of your senior customer executives of FLIPKART. They said I will get an email by 27th october but I did not got any email. Then again I called customer care. They said issue will be solved by 28th october then 29 oct then 31st oct. now they are saying 2nd november.
Please help me sir in this matter.

contact number of first technician visit (Jeeves engineer Pramod Goswami) [protected]. he reported the issue wrong. Also he did not take any sample photo click by realme c 12
contact number of second technician visit (Jeeves engineer ) is [protected].He checked is the issue properply also taken sample photo. but when I call flipkart customer care I get to know that It was cancelled.
please help me .

I have attached photos clicked by your technician visit from this phone. also invoice of this phone purchased

I recently bought the Apple AirPods Pro from Flipkart and after a week the right pod started showing some battery issues and I went to the Apple authorised service centre to get it checked and they found out some issue and they wanted an invoice to proceed with the replacement but turns out Flipkart did not provide me an invoice with the serial number and according to Apple the invoice that I’ve received from Flipkart is not a valid Proof of Purchase.

Order id OD[protected] I have ordered Philips HD4928/01 Induction Cooktop on sat 17th Oct, 2020. Due to the festival season it showed expected delivery date as 27th Oct. But it is in my location and not delivering the order from 6 days. Every time giving new date.

They don't know how to behavior with costumer and they asking delivery charge (50-100) per delivery and if ask about that they are talking worstly.
They using volger language
My order
Manohar
Jangamaseegehalli(v). Chintamani(tq)
Chikkaballapur (d)
Pincode-563128
Plz make sure that it will be resume