Flipkart Complaints & Reviews

I took mobile from flipkart which is having vibration on the back side of the body which is intense so I asked to refund which they are refusing by telling it is common issue in all mobiles by techician visit .so I would like to look into this as a priority as it is kind of delivering defective product and asking to adjust with it

I have order an acer laptop for approximately 45000 RS from Flipkart on 15th October 2020 . It was supposed to be deliver on 20th October 2020 and on 18th October 2020 it got out for delivery, but it never reached me. Still not the product is not delivered and the flipkart team is asking me for 48hrs everyday to work on the issue. I even went to ekart in Kharghar location, but they are saying it is an issue from ekart side and they are fixing it. Since 11 days the issue has not been fixed and flipkart is not giving me any solution as well on the issue.

I was ordered a laptop (order id-OD[protected] on 16 Oct 2020, and it would be delivered on 23rd Oct but not received order delivery date was revised as 28 oct but my product not was not received on 28 again delivery date revised by flipcart as 2 nov

but in between yesterday i have received a call from Flipcart Hyedrabad and they are saying to me that plz cancle the order and book again i have still objection on this now product cost are increase I want my product with interest rate which is advance paid by me,

This big company customer satisfaction policy are showing that customer are not important for him

Hi I had ordered a few items from Flipkart out of which I had ordered 2 bangles Kada from MJ Fashion Jewellery Brass Cubic Zirconia Gold-plated Kada 2 pairs of this . the box i received had only one pair and the outer inbox says 2 in quantity. when i logged a complaint i was told il be getting a reply by 29th octomber. and then recieved a email saying issue is closed and the seller says that both the pairs were delivered.

I have not received one pair whereas the other one is faulty. forget about the pair i dint receive the one i received atleast shud be returnable but that is also rejected .. i have paid for the items and it is not a small amount to let go..

so i want to complain against MJ Fashion Jewellery for not delivering the right product and top not even accepting return for the product received which is faulty. when the product is in the 30 day return period mentioned and the product was reported right after it wass received to me.

i have attached the screenshot of the product which i had order which wer 2 nos. out of which one is missing

Order ID - OD[protected], I bought this product but it was working as I thought. So I wanted to return this product but when I clicked on return option replacement was there but refund was not there. I want refund of my money not replacement of the same product. I want to buy a new product of different brand or same brand. I want refund.

I lost my sim card with which my flipkart account was created.
Now I want to login into my account again but the OTP will come on my number which I lost.
Please help how can I get my account back.

I ordered a laptop from flipkart on 29th October 2020. Order id OD[protected]. Amount got deducted from my account. Everything was fine till today morning. Suddenly order got cancelled without my consent.

In the app it is showing "out of stock" and in email they say "incorrect bank offer applied". But, item is still in stock with the same seller.

One week ago i ordered same laptop from same seller, but order got delayed by 8 days for no reason. It was supposed to come on 29th october, suddenly date changed to 6th november. In between, yesterday price got reduced, so i booked fresh order and cancelled previous one.

My order was supposed to come on 5th November. But got cancelled this morning.

They are not consistent with reason also...

This is a clear glitch. In order page it is shown, refund processed... but i have to wait till November 11th to get my money back...

Till then no money, no product...

I think this is a glitch... They are holding customers money unnecessarily in their account and from the interest they earn, they are giving salries to their employees... And this seller has no intention of selling products.. I doubt whether he has a product or not... First delayed order, now cancelled...

I lost my money, energy, time and peace of mind...

I ordered HP laptop on 20th Oct and Flipkart promised delivery date as 27th Oct but they changed the delivery date to 2nd Nov and now to 6th Nov. They are not even allowing address change as I am not available to my shipping address after 3rd Nov. It’s really frustrating to see Flipkart is changing delivery date so frequently. Worst service .

My name is B K Tiwari, I recently purchased Poco M2 slate blue 6GB RAM 64 GB Internal storage order ID OD[protected] from flipkart, the product was delivered on 21.10.20 after 2 days used the mobile not performing as specified in mobile features, 5000 mah battery and 13 mp camera not performed as another phone same features, very bad and poor quality battery and camera.
I have placed a return request on 28.10.20
but flipkart executive told me return not provided only phone replacement provided
I am not want to use this bad phone again by replacement. How poor customer service provided by flipkart. Com

I am only want to return this bad quality mobile, kindly help me as your very old and valuable customer

Yours faithsfully
B K Tiwari
[protected]

order ID OD[protected]

OD FMPP[protected]

I had ordered a mobile phone Poco M2 pro from flipkart on 16th October with delivery date of 18 th October but the order has been delayed and I am yet to receive the product. Despite repeatedly call flipkart they haven't resolved the problem. Please look into the issue. The last update about order is left New Delhi facility..
Please help.
Regards.

I have ordered a Motorola 32 inch TV with order ID OD[protected]. The order was placed on 20 October, 20 and flipkart provided delivery date of 29 October, 20. Today, it's 30 October, 20 and still I haven't received the order and upon tracking the details there is no update mentioned there regarding it.

I have ordered a new laptop MSI GF75 from Flipkart during the Big Billion Days offer day i.e on 21st October 2020. It said it would be delivered by 27th October 2020 and now the date has changed to 29th October, also it says the seller is processing the order from the time I had ordered the laptop (21st). Now again the new date is 4th November 2020.

I had paid through online mode of 69990₹, and this is how you treat the customer?

I need my product as promised. Please do the needful. I really request to take action on this complaint and resolve this.

I had ordered apple AirPod priced 10499 rupees through Flipkart, with good discounts I placed order for rupees 5300. After confirming the order flipkart had shipped it today only but after 6 hours when it reached to Gurgaon from jharjjar it got cancelled automatically. I just want that product to be delivered or new order without extra payment.

DELIVERY DATE CHANGED FOR THE 4TH TIME.

Flipkart has been postponing the delivery of my order since 19th October. They keep giving me false assurances that my order will be delivered by such and such date, yet they constantly fail in delivering my order. Now they have even stopped replying to my mails since I've threatened them with legal consequences if they fail to deliver my order.

Order ID : OD[protected]
Pin code : 560089
Order Placed on the name of Pruthvi Raj
Phone No: [protected]
The above are my details which was ordered on 20th Oct and the delivery date was 23rd Oct. Till today the order was not delivered, from 26th Oct i started to call ur customer care and every agent who spoke are worst they don't even have minium common sense how to speak with customer. on 27th Oct one lady promised me that the order will be delivered on 28th Oct before 7PM. I waited the whole day and on 28th Oct i started to call from my number and from other number from the both number we are trying to reach you people and all idiot agents gave no proper resolution. 1st guy spoke we don't know his name later i spoke with Rhea she kept me on hold more than 15 - 20mins and the call was disconnected and later i spoke with Sangeetha she is so worst that she directly hanged up the call while im still talking with her again after sometime i spoke with Ankitha she is more and more pathetic agent and the more worst agent i have seen she was very clear and i can hear her voice very clearly she was jus asking " Am i audible" she kept saying this twice and hanged up the call, for all this agents i requested to transfer the call to supervisor and they just hanged up without asking customer permission. Later i spoke with Myank he was bit ok he was listening patiently and said that he cant raise the complaint before 7PM so as he instructed we waited till 7PM the order was NOT DELIVERED. around 7:30PM again i called your support care this time i spoke with Raviteja Reddy he is the person who transferred the call to supervisor Mohit he said he belongs to escalation team he promised me today by 12PM i will my order but the order was not delivered. again today we are keep on calling every time i am speaking with different agents. we asked the order to be delivered by EOD but without customer permission how can you people schedule the delivery to Nov 2nd.
I am not gonna wait till nov 2nd i want my order to be delivered by today. So politely we want to get resolution but your stupid bloody agents Rhea Ankitha sangeetha they are use for nothing they are not here to give service to customer but they are spoilers they are not fit to be in customer care. its better to throw such kind attitude girls. Today again we called ur support care this time again new person Ashish he was giving same information that order will be delivered on Nov 2nd and i spoke with Subham who promised that it will be delivered by today we haven't received any update later again we called this time we spoke with Deepika she transferred the call to supervisor Baslin so this person promised me that the order will be delivered by today EOD but still the product is not delivered. how pathetic service they r providing to customers really worst

Order ID : OD[protected]
Pin code : 560089
Order Placed on the name of Pruthvi Raj
Phone No: [protected]
The above are my details which was ordered on 20th Oct and the delivery date was 23rd Oct. Till today the order was not delivered, from 26th Oct i started to call ur customer care and every agent who spoke are worst they don't even have minium common sense how to speak with customer. on 27th Oct one lady promised me that the order will be delivered on 28th Oct before 7PM. I waited the whole day and on 28th Oct i started to call from my number and from other number from the both number we are trying to reach you people and all idiot agents gave no proper resolution. 1st guy spoke we don't know his name later i spoke with Rhea she kept me on hold more than 15 - 20mins and the call was disconnected and later i spoke with Sangeetha she is so worst that she directly hanged up the call while im still talking with her again after sometime i spoke with Ankitha she is more and more pathetic agent and the more worst agent i have seen she was very clear and i can hear her voice very clearly she was jus asking " Am i audible" she kept saying this twice and hanged up the call, for all this agents i requested to transfer the call to supervisor and they just hanged up without asking customer permission. Later i spoke with Myank he was bit ok he was listening patiently and said that he cant raise the complaint before 7PM so as he instructed we waited till 7PM the order was NOT DELIVERED. around 7:30PM again i called your support care this time i spoke with Raviteja Reddy he is the person who transferred the call to supervisor Mohit he said he belongs to escalation team he promised me today by 12PM i will my order but the order was not delivered. again today we are keep on calling every time i am speaking with different agents. we asked the order to be delivered by EOD but without customer permission how can you people schedule the delivery to Nov 2nd.
I am not gonna wait till nov 2nd i want my order to be delivered by today. So politely we want to get resolution but your stupid bloody agents Rhea Ankitha sangeetha they are use for nothing they are not here to give service to customer but they are spoilers they are not fit to be in customer care. its better to throw such kind attitude girls. Today again we called ur support care this time again new person Ashish he was giving same information that order will be delivered on Nov 2nd and i spoke with Subham who promised that it will be delivered by today we haven't received any update later again we called this time we spoke with Deepika she transferred the call to supervisor Baslin so this person promised me that the order will be delivered by today EOD but still the product is not delivered. how pathetic service they r providing to customers really worst

Flipkart has been postponing the delivery of my order since 19th October. They keep giving me false assurances that my order will be delivered by such and such date, yet they constantly fail in delivering my order. Now they have even stopped replying to my mails since I've threatened them with legal consequences if they fail to deliver my order.

I have ordered Nokia 55 inch Tv through Flipkart, They have delivered a defective product (screen damage ), I have requested for Replacement on the 2nd day, As I have 10 days for replacement time .. but Flipkart people doesn’t care about my Complaint . no response about my issue, please solve my issue
Name : Arun Mozhi
Mobile : [protected]

I had purchased a refrigerator from flipkart during the sale, but the item delivered was in damaged condition, and now they are not ready to provide a replacement telling that the seller is not providing replacement and only ready to provide refund but while purchasing it was mentioned that replacement will be provided incae of any damage.

It's not about the money because I waited for the sale and bought the item for use and not for returning and getting the money back, if money was the concern then I wouldn't have even purchased it as first place.

Now if i have to buy another fridge then I'll have to spend more than 2500 extra and for the same thing.

I bought an iphone from flipkart big billion day. 2 days after recieving the shippment i can see these issues
1. battery backup getting worsen
2. the charger got hot while charging the phone ( nearly after 30 min of charging)
3. Sometimes Not able to give call from contact
4. Software issues, and WiFi connectivity issues also.

When i checked with customer care excutive they checked with the dealer about the issue and got a reply as they can do anything as it is not their respossiblity i don' t know why they respond like that if it is some local brand i can understand but iphone recognised as one of number 1 brand in the world ad they are making it such a reckless brand only by there behaviour . I think I get much more reliable response for other small brands but this is such a humilation for customers who bought these brand.
Please do the needful for replacement

Please let me whether you can do anything about it

Thanks,
Sreerag TS
[protected]//[protected]