Flipkart Complaints & Reviews

The seller can not provide charging case. Its only provide earbuds. In a rapper. Ammout of product 5999/-

Hi Team,

I had ordered a phone(POCO M2) with the order ID mentioned in the subject.
However, when the delivery Representative from Ekart came to pick up the exchange phone, they started stating conditions that are not listed in the portal.
Additionally, when you are showing ads of your application, you talk very grand about your exchange offers.But why is the truth hidden from the customers and why are new rules being

When we are trying to exchange a phone to buy a new phone, we get only the below conditions highlighted :
1.Phone should be in a condition that it will stay ON for more than 30 seconds without connected to power source
2.The phone should be in a working condition and the IMEI number should match.

Other than these two, there is nothing else mentioned in the app.

However, when I tried to exchange my phone Moto E, the delivery agent(supposedly a trained person) came and started citing his own terms and conditions.

I have attached the condition of my old phone in this email.And I would like your team to let me know where do you see a dent or crack or scratch on the screen?
Also please let me know where do you see dent or damage in the body parts of the old phone??
AS with my correct vision, I am not able to see any and also 4 other people who examined the phone did not find any such damage as quoted by your TRAINED DELIVERY AGENT EXPERT.
image.png

Your delivery agent demanded to pay 250 rupees to get the phone delivered to me as the old phone has dents(According to his expert comments).
I am not in a position to accept this nuisance at all as my phone is not damaged nor having any dents.If your delivery agent is blind, that is not my issue.
I CANNOT KEEP TAKING PAIN and all sorts of INCONVENIENCES CAUSED by your blind and untrained delivery executives!!

I do not want to purchase the phone as DO NOT TRUST your policies and services!!!
This is just a scam of FLIPKART to lure customers and fool them!!

Since my old phone is not having any issues, and I was changed erroneously for the exchange, I demand to cancel my order for POCO M2 and want a refund for the same!!

I cannot choose to compromise on trust and ethics and customer centricity or skills!!

Please escalate this ASAP and either process refund for the order at the earliest OR accept the old phone for the exchange price quoted which was 1000 rupees!!

Regards,
Payel

I ordered the mivi bluetooth from Flipkart under [protected]@gmail.com during big billion days . When I recieved the order and open the box I didn't find the earphones in the box. I had already sent the request of refund my money and I received the message in which they said our team will call you .But, I’m still waiting there is no response given yet. I’m purchasing from Flipkart from many years but it happened first time. So, I request to you plzz resolve my problem otherwise I boycott this application and suggest to everyone how they doing frauds nowadays.

I have placed order on 15th oct, it was supposed to deliver on 19th oct, but product is is not delivered yet, no fallow up, no call backs, i have to call everyday 3-4times, everytime same response wait for next 24/48 hours, I dont know the defination of 24/48 hours

order id- OD[protected]

Order ID: OD[protected]

I ordered an apple air pods pro which were delivered to my address on 25th Oct'20 with an empty ironically sealed box.
I spoke to your customer service representative yesterday on this matter. I expected that Flipkart would replace or refund the product, but this has not been the case.
Now, today on 28th Oct'20, I just received an email from Flipkart stating that ---- "We’d like to let you know that your return request could not be fulfilled by the seller as their courier partner has confirmed delivery of the item in your order with order id OD[protected] with the product being intact."

Is this the resolution they have provided to me? I received an empty box with just a cable and earplug, and they are saying that the items were intact?
This is a complete fraud that Flipkart is doing to me. This isn't a resolution. They should check with your seller, they should check with E-kart, why the hell I should be facing this loss and I didn't even have received their services? Their Seller or Ekart are facing the benefits of what the customer has paid, this is completely unfair and un-done. kindly provide me with the replacement or refund immediately when I'm not wrong here, they cannot just deny and taking money from customers without providing them with the intended services. This is COMPLETE FRAUD Flipkart is doing.
I need refund/replacement for this and a justification that how are they looting customers is this the way they run their business?
I need immediate action on this.

Ordered on 18th oct 2020
Promised delevery date is 22nd oct 2020
As i am complaining on 27 oct
Still i did not get my product

Very very bad service
No support from costomers care
Asking for apologies is only answer they have

Hi,

I placed MI Laptop Prepaid Order on 22nd October 2020 and It was Delivered
on 3rd Nov 2020. but Yesterday I got a notification your order was cancel and
you will receive your refund amount on 4Nov.

Order ID- OD[protected]

But I want MI Laptop which is I placed an order on Flipkart I don't want to
refund because I am already selling my old laptop which is I use for my
regular work. I have no laptop right now. so pls cancel the refund process
and send me the laptop as soon as possible.

If you can not provide mi laptop then cancel my all order from the first
order to the last order and provide me a whole refund which is I pay on
Flipkart till.

Regards
Haresh Hadiya

I had order Prestige Omega Festival Pack Induction Bottom Cookware Set (Aluminum, 3 - Piece) from Flipkart and i received this item on 24-OCT-2020 from Ecart courier. but i got missing product.
In this item total 4 Piece present but i got only one Piece. Also the received item was not sealed.

I had already raised this concern to customer care. They also take a return request but courier boy is denied to pick up the product and cancel pick up twice. below find the refund Id.

Refund Cancelled Refund ID:[protected]
Refund Accepted Refund ID:[protected]

Please Do need full.

Order Number : OD[protected]

Due to the damaged product i am requesting for replacement. I have requested on 25th October 2020. No one has contacted yet.

Request you to please have a look on this Request and quick solution.

Let me know if you have any questions.

Regards,
Mohammed Asrar
Cell : [protected]

I order HP laptop from Flipkart at 15.10.2020
Product shipped and promise delivery date given 23.10.2020 after 23.10.2020 when product not delivered again promise date given by 26.10.2020 but still product not delivered
Shipment not moving from date 18.10.2020
No support from flipkart constomer care
Its huge amount for comman man so please provide the update atleast

Order ID - OD[protected]
Ecom Express — Cheating and harassing without giving delivery, updating as delivered.
AWB [protected] was booked for Flipkart purchase. Ecom prthipadu branch called for verification and later shown as deluvered on 23/102020 without giving delivery. On contacting, the response is not good and delivery also not given till date. Contacting and Complaints made from 23/10/2020 onwards to both Flipkart and Ecom, but not yet solved.

Hi, I am Mayank V Sankhe my registered mobile number is[protected].
Recently, I purchased Thomson TV and the following TV has screen bleeding issue please check the photo in the attachment.
Hence, I requested for replacement of the TV. On 24.10.2020 a technician from Jeeves came and he also took a photo of the TV and told that you will get the update by tomorrow.

Today after 4 days of Technician visit I got an update that the replacement request is rejected. I called customer care but they also don't know the reason for rejection and asked me to send an email to the following id.

Requested for replacement as per policy of Flipkart also shared the images of issue still its rejected. I am feeling like cheated by Flipkart & Jeeves and I vow to never buy anything from Flipkart atleast electronic which are serviced by Jeeves.

I look forward to your reply and a resolution to my problem.

Best Regards,
Mayank

Hi I bought pidilite DKLOG MARKET PLUS INSTANT DRAIN
OPNER FORMULA Powder Drain Opener 160 g |
pidilite D KLOG DRAIN CLEANER |. This was order on 29th Oct 2020. The order showed that the cost of this product is 299 and post discount the order is 133 along with delivery charges. When I got the order the product had a MRP of INR 25 Which should ideally be INR 100. The product was incorrectly marketed and I did inform flipkart executives. They are more keen in giving me a refund than to sort out the process.

21st October, 2020 I order Tata sky remote Qty-02, But today(27/10/2020) I delivered my Order only 01 Qty, 01 Qty Missing please send this Order

I place order for codless keyboard & mouse on 19th august.Today mouse is not working properly. I want replacement of mouse

I have ordered my phone last year it got delayed like 10 days apart from the delivery date given by Flipkart.
Again this time I order a printer this also extending the date

I ordered two Woodsvalley white briefs of 95 cm size from flip cart but received two dark coloured 90cm briefs. there were no response to my complaint for two weeks nor there were any system to speak to the customer serves. In reminder resolution came from flip kart after 15 days to return the item against replacement. I informed them that I wore it as trial once and if I return it to the seller they will sell it again to someone. As per flipkart policy under garments fall under nonreturnable items.

I bought a JBL speaker from flipkart. The device is not working, so i want a replacement from flipkart as they have a 7 days replacement policy, and i have raised a ticket within 3 days.

I am being harassed by flipkart as they have closed the ticket no without my consent.

Sir,
I have ordered a product from flipkart as birthday gift for my mother whose birthday is on 20th of this month which is your client on 13th of October of which delivery was for today 17th of October but didnt its showing in transit and now updated status showing will be delivered on 27th of October if consignments woul take around 2 weeks of time how things will be done hope you understand my concern. Please Help me with consignment no. FMPP[protected]
A small effort is very much appreciable from your side

Thanking You
Adarsh Agarwal

I cancelled a order lenevo ideapad on 22nd October. There was a message stating amount will be credited to my account on 27 Oct till 12:45. But I have not received any amount. They told me to contact bank with a reference no. 073927 but bank said that they have no information of such transaction.
Help me get my money back as I need it urgently.